Raya Customer Experience Company Description
Raya Customer Experience operates as a business process outsourcing (BPO) and contact center outsourcing company.
It offers CX management solutions, including customer services, technical support, collections, cross selling and upselling, customer acquisition, customer retention, back office and CX advisory services.
The company also provides digital solutions, such as robotic process automation, data analytics, omnichannel, and Al- chatbots; call central seat rental solutions; and human resources outsourcing services.
The company serves retail and ecommerce, automotive, banking services, FMCG, games, healthcare, travel and leisure, white goods, media and communication, and government service industries.
The company was founded in 2001 and is headquartered in Giza, Egypt. Raya Customer Experience is a subsidiary of Raya Holding Company for Financial Investments (S.A.E).
Country | Egypt |
Founded | 2001 |
Industry | Computer Processing and Data Preparation and Processing Services |
Employees | 6,750 |
CEO | Alaa El-Khishen |
Contact Details
Address: 39 Al Centar Al Togari Giza Egypt | |
Phone | 20 2 2160 0001 |
Website | rayacc.com |
Stock Details
Ticker Symbol | RACC |
Exchange | Egyptian Stock Exchange |
Fiscal Year | January - December |
Reporting Currency | EGP |
SIC Code | 7374 |
Key Executives
Name | Position |
---|---|
Alaa El-Khishen | Chief Executive Officer |
Ahmed Ezaby | Chief Financial Officer |