Egypt · Delayed Price · Currency is EGP Raya Customer Experience Company Description
Raya Customer Experience operates as a business process outsourcing (BPO) and contact center outsourcing company.
The company offers call center services, including customer services, technical support, inbound sales, and telemarketing services; and tele-sales services, such as account settlement; and marketing campaign, lead, and customer account management.
It also provides non-voice services comprising data management, financial and accounting, and payroll management and procurement management services; and professional services, including call center hosting, human resources outsourcing, training and consulting, and social media management for companies.
In addition, the company offers call center outsourced and CMX services; digital CX services, such as robotic process automation, data analytics, omnichannel, and AI chatbots; call center seat rental solutions; and HR and information technology outsourcing services.
The company was incorporated in 2001 and is based in Cairo, Egypt. Raya Customer Experience operates as a subsidiary of Raya Holding Company for Financial Investments (S.A.E).
| Country | Egypt |
| Founded | 2001 |
| Industry | Computer Processing and Data Preparation and Processing Services |
| Employees | 6,750 |
| CEO | Alaa El-Khishen |
Contact Details
Address: Crystal Plaza Building Cairo Egypt | |
| Phone | 202 216 000 01 |
| Website | rayacx.com |
Stock Details
| Ticker Symbol | RACC |
| Exchange | Egyptian Stock Exchange |
| Fiscal Year | January - December |
| Reporting Currency | EGP |
| SIC Code | 7374 |
Key Executives
| Name | Position |
|---|---|
| Alaa El-Khishen | Chief Executive Officer |
| Ahmed Ezaby | Chief Financial Officer |