Good day, and thank you for standing by. Welcome to the Coface SA Q1 2026 results presentation. I would now like to hand the conference with your speaker today, Xavier Durand, CEO. Please go ahead.
Thank you, and just on time. Welcome everyone, to this first quarter 2026 report from Coface. You all have seen the numbers. We are reporting a net income close to EUR 54 million, down from last year, but I would call this a good quarter in an economic environment, which is obviously not easy. The turnover of EUR 465 million is stable at constant FX and perimeter, and there's a few moving parts inside that. You see that insurance revenue is down 1.3%. That's really driven by, I would say, slow economy and client activity being positive but low and lower than historic average.
The operating metrics of the business, as you will see later, remain really strong with retention close to our record. Pricing still negative but improving, and I think that's also linked to the environment. At the same time, we see services growing close to 20% with business information on a consolidated basis growing 12% organically and almost 18% on a reported basis with the acquisition that we made last year. Debt collection strong at almost 32%. Factoring positive after a few quarters of actually flat or negative. When you look at the total perimeter growth, including those businesses that are not consolidated, you see 15% organic for BI and 40% for debt collection. Strong revenue growth on services.
I think the other point, the strong point, I think, of the quarter is the net loss ratio standing at 37.6%, bringing the net combined ratio to 70%. We have, you'll see, really a very flat and benign story on the loss side. The net cost ratio is up 3 points to 32.5%. We are continuing our investments. I mean, I've been saying this now for a couple years in line with our Power the Core plan. We continue to move and to move forward. We've appointed a new CEO of Strategic Partnerships. This is Katarzyna Kompowska, who was running Northern Europe.
She's being replaced by the head of sales for that region, Christian Stoffel, who's been with us for a number of years and has been leading both our factoring business and then been the sales leader for that region. Then we have a succession of further changes down the chain, all internal, and I think it shows that we continue to move, and we have strong talent. Net income close to EUR 54 million. Return on average tangible equity stands at 11%, which is the range that we had set ourselves through the cycle. Clearly, the economy is, as I said, and it's pretty obvious, not very supportive. We added a page, as we very often do on page 5, to talk about Power the Core.
I mean, we are really halfway through the plan. We issued the plan two years ago. If you remember, this is all about data connectivity and technology. This is about building an ecosystem that really links clients, partners, distributors, building solutions around the credit space and investing in digital tools, automation and Artificial Intelligence-driven solutions, which are now enabled by the incredible surge in AI that we're seeing. We are executing on that plan. It requires investment, and we're making significant progress and significant investments. I think it's given us a very unique and differentiated platform at a limited cost 'cause I as I've explained through many through the last couple years, we're doing this at pretty much a zero impact on the P&L.
The external revenues we generate from this activity are actually allowing us to fund the services growth and also some of these benefits percolate into the insurance business. What's different, I would say, from what we planned when we launched the plan is that the economy is tougher. Clearly, there's been tariffs, there's been de-globalization, there's the events in the Gulf and the war in the Middle East, a shock in energy. I think you're starting to see some of the impacts of that. The level of insolvency stands at a record for the last 13 years or so and continues to grow in advanced economies. Geopolitical headwinds, I don't think I need to explain the details.
That's one side. The economy is not very supportive. The other thing that's happening, I think, is the advance of AI and the huge changes we're seeing in the technology space, with AI now starting to impact all of the different areas of Frankly, a wide array of businesses. As I step back and look, you know, 2 years back, I think we had the right orientation. I think we have the right strategy. It's just the environment is, on 1 hand, a little bit tougher on the economy and also accelerating on the digital space, which only reinforces our view that we should continue to invest and differentiate. You know, to me, it's pretty clear.
I've laid on the right-hand side of the chart here, the revenues we generate from services, which is business information and debt collection. You see that it's been growing about 20% a year for the last 2 years and is still growing about 20% this quarter. When you look at it on an annualized basis, we're over EUR 100 million now of revenues, which is starting to be meaningful for us. The other thing I would say is that the total FTEs allocated to these businesses now is over 1,000 people. For Coface, it's really material. It gives us capabilities, technical capabilities, intelligence and knowledge that we didn't have. Again, I think it explains part of the performance that you're seeing here today.
On page 7, the usual pages, I'm gonna go relatively quickly through these pages 'cause these numbers, first of all, they're always presented in the same way, then a lot of these I've already discussed. You see insurance revenue down 1.3%. Other revenues, which includes factoring and services up 9.2%. I've already mentioned the double-digit growth in both business information and third-party debt collection. The one thing I want to point out on this page 7 is the performance on insurance fees, which are the fees we charge our clients. You see that we're at 13.9%, which I think is our record so far. Of course, part of this is because the premiums are lower, but also I think the fees are up 2.1%.
These are services that we charge to our clients inside our insurance contracts. To me, what it means is that the services that we are proposing and we are offering are being taken up by clients, and we're able to price them. I think that's a recognition of the service side of this business that we've been driving, both on the insurance side and on selling services independently. On the next page, 8, you're very accustomed to these charts. Nothing really new here except a couple things. Western Europe, Northern Europe, Central Europe, I think are showing very low growth. This is really driven by a slow economy and a slowing economy, I would say even further than we had in 2025.
Obviously, energy shock and tariffs and all of, you know, the change in globalization is impacting Europe clearly. The new thing here is that Mediterranean and Africa, which used to grow historically at a 4% to 5% range, is now not growing anymore. Obviously, that contains the Gulf area and the Middle East, which is impacted, but also Southern Europe, and we're seeing slower growth there. The other big news on this page from the prior quarters is the slowdown in emerging markets. Latin America and Asia-Pacific had higher growth. Latin America came from a double-digit growth place to, as you see, flat or slightly negative.
This is client activity, which is slowing down, and clearly emerging markets are impacted by what's happening in the economy and in geopolitics, more probably or quicker because a lot of these countries are buying products that are now more expensive or in less supply. If you go to page 9, I think that's an important page 'cause it highlights the operational performance of the business. There's some good news here actually. The new production is at a record level in the last 5 years. You can see that the investments we're making in distribution, et cetera, are actually bearing fruit and continuing to drive some growth.
The retention rate at first quarter at 94.8 is very close to the records we've ever had in this business. The pricing is still negative. I mean, the competition in the market continues to be very high. There's a lot of capital that's looking for a home and a place to be invested. At the same time, you see that pricing, while being negative, is not as negative as it was in the prior years. There is demand in the market, and I think the execution on that front from Coface is actually good. The volume effect remains very subdued. You can see that Q1 at 0.7 is, of course, positive, but one of the slowest years that we've had historically.
Good operational performance from the business. I will go to page 10 to talk about losses. You see, here we had a good quarter with losses, loss ratio before reinsurance, including claims handling expenses at 36.3%, comparing favorably to the first quarter of 2025 and most of the quarters in the prior year. A few comments here. First of all, claims are rising in number, that's consistent with what I say about insolvencies, which are reaching a very high level across the majority of the economies around the world. At the same time, we're not seeing severity rise at the same level, that's good news.
I mean, it's also a tribute to the work that the teams in Coface are doing to monitor the events and remain very close to the risk. You see at the bottom that we haven't changed our reserving methodology. We still open the new vintage at a high level, 80%. We still see some very nice reserve throwbacks from the prior vintages, which continue to perform. I would say really a benign for Coface risk story here. I will skip page 11, which compares entire years, 2023, 2024, 2025, with just the first quarter of 2026 to go to page 12, which describes the last 5 quarters. I think that's probably an easier way to look at the same numbers.
You see here, that I really don't have much to report, I mean, 'cause things are extremely stable, whether it is the large, more stable markets at the bottom, Western Europe, Northern Europe, Central Europe and Mediterranean and Africa, or even the, I would say the more volatile, smaller places, North America, Latin America and Asia-Pacific. Really not much to say. The risk is continuing to be well under control. I will spend some time now on page 13, which talks about cost, and we've had this discussion now for several quarters that, post the COVID shock, we have embarked inflation in our cost structure, and at the same time we are seeing no more inflation in client activity, and that's creating a headwind for us.
You see that again this quarter, at a lesser level, I would say, than prior. The increase in cost from Q1 2025- Q1 2026 is 5%. We had seen higher numbers, I think, in the prior quarters. You see the cost ratio going up, driven by this difference in inflation between the costs and the premiums. That's 1.6 points. Continued investments that we make deliberately, both in insurance and in services, that drives another 1.8% cost ratio up. At the same time, we're getting some of this back through the increase in sales and services, and that's 1.2 points, which drives the cost ratio for the quarter at 35.2%.
I would say, continuation of the story, no surprise, deliberate investments, and I think made even more critical by the change in the environment that I described before, i.e. more risk. We need to stay closer and make sure we invest the money that's gonna allow us to keep the risk under control. On the other side, developing new solutions, new ecosystems and investing in the services side of the business, which so far has been a bottom-up story that is now EUR 100 million annualized. With that, I'm going to pass it on to Phalla Gervais, who's going to take us through the rest of the presentation.
Good evening, all. We are now on page 14 on the reinsurance page. I will start with the reinsurance results. You can see that we are passing on EUR 25 million before tax to our reinsurers. This is +24% compared to last year, driven by the fact that the premium cessions rate has slightly increased and the reinsurers following the fortunes are benefiting from the decrease on the claims ratio as the claims cessions rate has decreased from 26%- 25%. This leads us to a net combined ratio at 70% on page 15. You can see that we're moving up 1.4 with the net loss ratio decreasing and the net cost ratio increasing following what Xavier has described in terms of investment that we have made in our business.
If we move to page 16, which is the financial portfolio. The mark to market value is at EUR 3,260 million. You can see that in terms of asset allocation, 15% is now holding on cash and liquid assets as we're going to pay almost EUR 190 million of dividend by the end of the month. I think the asset allocation has not changed much. If we move to the right-hand side, which is the investment income, the P&L side of our, the revenue of our investment portfolio. In terms of recurring revenue, the accounting yield is pretty much stabilized. Of course, we are now, we're not seeing any more interest rate increase, and it's stable at 0.8, moving from EUR 24.9 million- EUR 25.7 million.
I would have the same comment on the FX. I think you can see the FX line on the investment income at EUR 0.3 in Q1 2026. This is made of a loss, which is -EUR 4.6 million related to hyperinflation booking on Turkey. This is compensated and more than compensated with the FX gains that we have in investment portfolio, EUR 4.9 million. As usual, on the liability side, which is what you see on the line, insurance finance expenses, -EUR 15.8 million. This FX gain is compensated or have an offset on the liability side as in the EUR 15.8 million of IFE. Or it includes EUR 5.3 million of FX loss.
Net investment income net of IFE from one quarter to another, we have increased the amount by EUR 300K. This leads us to a net income page 17. The way that you look at that, of course, the net term premium is down 4.4%. This is, I think, one of the key driver on the revenues decrease. This leads us to a net income decrease by 13%. Net book values EUR 15.1. Tangible book value is EUR 13.3. I think we are trading today around 16, still slightly below 16 EUR. We're now moving on page 18. Return on average tangible equity. The equity, our first equity is moving from EUR 2.2 billion to almost stable as we accounted for the income of the period.
We have the mark to market on our investment portfolio that goes to equity. Slight increase at the end of the day, and then return on average tangible equity moving from 11.4- 11. Of course, we have increased slightly the equity, and we have the net return that has decreased compared to last year. Xavier Durand?
Just to wrap it up, and then we will have the usual Q&A session. I think it's a good quarter in what I would describe as a soft economy. Clearly, you're starting to see some of the geopolitics percolate into the economy. Companies are hesitant to invest. There's obviously a lot of increase in commodity prices, but also much less volume, et cetera, et cetera. I would say the whole credit insurance market or industry is affected by this, and we are too. Our services strategy is paying off. We're seeing almost 20% growth in that.
The combined ratio is holding up very well, in a world where insolvencies are, I would say, at a record in the last 13 or more years. The ROATE at 11% is in line with through-the-cycle targets, even though we're, I think, in the slowest growth economy we've seen in a very, very long time. You know, clearly, we don't like the environment, but the business continues to perform. We are investing, despite this uncertainty, we're investing along the lines we've described for Power the Core. We know that I think it's the right strategy. We are building technology and skills and an ecosystem and solutions that are valued by clients.
We know that the data and AI revolution supports the choices we made. We didn't think it would go as fast as it does, quite frankly. It only reinforces our conviction that we need to continue to invest, because I think slowing down in this world would be actually probably more dangerous than taking the risk of investing and not getting everything right. I think for me, this is important. We're right in line with things we said, the business continues to perform. With that, I think we will open it up for questions.
Thank you. Your first question today comes from the line of Michael Huttner from Berenberg. Please go ahead.
Fantastic. Thank you very much. I just had 2. One is, what are insurance services? You, you've got, you know, all the different Your business information, the debt collection, but I just wondered what an insurance service, which is different from that. The other question is, if commodity prices are increasing, if US CPI is kind of edging up a little bit, when do you think we'll see the benefit in your revenues? Thank you.
All right. The insurance services are things we do on behalf of our client inside the insurance contract. If they ask us for a limit, a new limit, or if they ask us for help on collections or stuff like this, we will do that inside the insurance contract, right? It's a different source of revenues from the contracts we have, which do not include insurance, but only services, right? Standalone.
The debt collection appears as both, right?
Yes, it appears on both sides. I mean, we clearly. I would say the bulk of this pertains to management of credit lines, probably, you know?
Oh, okay.
Credit arms.
The monitoring of portfolios and stuff like this. Your second question was about inflation. We're entering a world, I think it's pretty clear that we're entering a world with lower growth, lower, I would say, effective growth. We have more inflation, and we're starting to see it. You saw the numbers just released in the U.S. It's not clear that one's gonna compensate for the other. I mean, we're getting closer to a stagflation situation where nominal growth is actually probably the combination is the combination of Actual growth of the economy plus the inflation. I think right now, the combination is not favorable. I mean, I think, I think that's basically what you're seeing.
It's hard to say where it goes because I think you have a first effect on commodity prices. You have a second effect on businesses that produce from these commodities that are going to be seeing increasing costs, and they're gonna try to pass on those increased costs to businesses. The question is, how is that gonna affect demand? You have central banks that are gonna say, "Wait, inflation's coming back, so what are we gonna do about it? Are we gonna raise interest rates?" Which is gonna further, potentially, if that happens, and it might, reduce demand further. You know, this is a process that's gonna take some months. It depends how long the Gulf crisis last. I think elevated commodity prices, that's gonna last a while.
It's not gonna return to normal anytime soon. If it lasts for several more months, the bulk of the impact will be 2027. You know, so that's really the issue here.
Brilliant. Thank you.
Thank you. We will now go to our next question. Our next question comes from the line of Benoît Valleaux from ODDO BHF. Please go ahead.
Yes. Hi, good afternoon. Thank you for taking my question. I have two question, if I may. The first one is regarding to this appointment of a new CEO of Strategic Partnerships. Can you please elaborate a little bit what you are targeting in terms of what is behind, I would say, strategic partnerships and the potential of growth coming from those partnerships? I have a second question. You mentioned that you still need to invest into data, AI, and so on. Does it mean that you plan maybe to revisit the profitability target you had for your BI business in 2027 in order to capture opportunity and to continue to invest on technology or is it maybe too early for you to review on next year contribution from this business unit?
I have a third question, if I may, regarding loss ratio per geographical area. You have a negative loss ratio in LATAM in Q1. I know that LATAM is smaller part of your business, you also had a negative loss ratio, by the way, in Q3 last year, but it's a bit unusual. Is there anything special which explains this negative loss ratio in Q1? Thank you.
Well, that one is, I'll start with that one. I mean, this is 4% of our business divided by one quarter, you know, so it's a very small number. A lot of the business we write in Latin America are actually linked to international contracts. We take risk in Latin America that are disproportionate to the premiums we get in Latin America because these are global contracts, right? Whenever you have one file that moves up or down, it throws off either a high loss ratio or it can even become negative when we get the.
We recover and we release the reserve. There's really not that much more to say, you know. It's just the mechanics of running a very small business.
Okay.
-inside a larger group. On the CEO partnerships strategy, this is a recognition that for a firm like us, which is now developing services on top of credit insurance and other things, these services can become solution and TCI, by the way, can become solutions for a broader set of partners out there. We have had long-standing partnerships in Europe or in other parts of the world with large institutions. Could be financial institutions, could be technology, could be anything. And I think it's a way for us to make our offering relevant to a broader set of clients that we will never be able to reach ourselves directly because we just don't have the manpower or the reach or the brand or whatever it is.
You know, there's only 5,000 people in Coface covering the world. If you compare that to the FTEs of the services industry, it's minuscule, right? That's the idea here. We're making that a group position because I think it is something that matters and that we should pay attention to. In terms of data and AI, I mean, I've basically described what we've done over the last few years, right? We have been investing from scratch, basically, to create the whole data and services area, which I just described during the prior discussion. It's been growing nicely and it requires investment, obviously. These investments are benefiting obviously the services business, but also directly and indirectly the insurance business.
Every time we develop a new score, we have a Data Lab, we have new solutions, we have more connectivity. It's increased service, increased predictability for the insurance business, et cetera, et cetera. I think we've, the way things are evolving, I see the need to continue to invest. It's very clear. I mean, I think AI was probably on the charts, but the rhythm at which it is coming at us is a surprise, I think, for most businesses around the world, including for us. It's working. We need to continue to invest. We've ran it so far very close to the neutral line. We're, you know, we make a little bit of money or we lose a little bit of money. That's been what I've been saying now for several years.
It's not changing. There's a natural rhythm at which we can invest efficiently or smartly, and there's a natural rhythm at which the business can grow efficiently and smartly. Some of this will be probably impacted by what's happening in the Gulf or, you know, because none of this is completely immune to the geopolitics either. It's a bit hard, as you say, to know exactly where this is going. The only thing I can tell you is the business has been on overall, if you take the overall Coface performance, it's been, I would say, above our targets for the last few years. I know that we need to continue to invest. I think this is a question that we'll have to look at.
The from a business need standpoint, I think there's potential for growth and there's need for investment.
Okay. Thank you very much.
I think these were your three questions, right?
Yes. Yeah. Yes. Thank you.
Thank you. Your next question today comes from the line of Pierre Chédeville from CIC. Please go ahead.
Yes. Good evening. Two questions from my side. I would like you to come back on slide 7 because I did not really understood why you were so happy regarding insurance-related fees because when we look at figures it's 51 and 51, so it's a very slight increase. If you could come back on the fact that you're happy with these figures, it was not very clear for me. Second question, a more structural one. It's about your combined ratio, which is obviously very good this quarter. Particularly, if you compare quarter-on-quarter and not year-on-year. Of course, I get that kind of seasonality and also effect in cost ratio.
I would like to know if you feel that your performance is going to be structurally better than what you previously anticipated in your previous comment in terms of a cautious stance. Or if you think that we are gonna have an increase in the combined ratio as we have seen last year in Q2, Q3 and Q4, compared to Q1 in 2025. Thank you very much.
That's a tough one. Let me first address the fees, the insurance-related fees to the insurance premiums ratio, right? It's 51 to 51. We're saying in the document that the fees grew 2%. At the same time, we're saying that the premiums shrank by 4%. That's what I'm happy about. It means that within the insurance contract, the premiums are driven by the activity of our clients. Once you sign the deal, we bill them a percentage of their turnover. If their turnover grows, our premiums grow. If their turnover doesn't grow or shrinks, our premiums shrink, right? That's one thing that there's some mechanics about this.
On the other hand, the fees we charge are relative to the management of their portfolios, and they're accessing some of the services we provide within these contracts. I think that's holding up. I don't know if that clarifies for you.
Yes. Okay, I understand. Okay. Thank you.
I mean, okay. The second thing on the quarterly results, I mean, there is always some seasonality here, obviously, because all the billings and the costs and expenses and the reserving and all, it doesn't happen completely in a linear manner through the year. There is some seasonality. Your question was also what's gonna happen in the next few quarters. I mean, we never make forward-looking statements, but you understand that the environment is what it is, right? It can go either way. The Gulf thing could disappear tomorrow, in which case things will get better probably over a period of time, or it could go on for another six months.
I think we're gonna have some pretty interesting impacts across all sorts of industries, across all sorts of geographies, and that's gonna go well into 2027. Very hard to predict what the environment looks like. You want to say something, Phalla?
Yeah. I think what is important to say is that we kept exactly the same reserving methodology. Here, I think as Xavier Durand said, we have opened the quarter pretty high, at 80%, for the new vintage. I think that's probably what you have to look at. I think probably more the consistency of the way that we were reserving, and of course, we're not doing forward-looking.
Yeah. We're not changing our methods. It's just that we adjust our risk management to the environment.
Anyway.
You know?
Okay. Very interesting. Thank you.
Thank you. As a reminder, if you wish to ask a question, please press star 11 on your telephone keypad. That is star 11 to ask a question. We will now go to the next question. The next question comes from the line of Michael Huttner from Berenberg. Please go ahead.
Fantastic. Thanks for this second opportunity. I had three. Reinsurance pricing and how it benefits you, the growth, and business information. It feels like we've got an inflection point, but maybe I'm wrong. Finally, business information relative to the U.S. I always feel that the U.S. is the bit where, you know, there's not. I just wondered whether something's changed there. On reinsurance pricing, I was hoping to see numbers which showed that you're beneficiary of low reinsurance costs, but I can't see them. Maybe you could point me in the right direction. On the growth of business information, clearly, the total growth, 19.5% or 20% or whatever is really lovely, and it feels like it's accelerating.
Am I right? Have we reached a kind of inflection point? Finally on the U.S., where I think one of them, it's a market which almost like acts like a closed shop. I just wondered, do you have a strategy, you know, where you think you will be able to break into it? Thank you.
All right. A few things on reinsurance. These are long negotiated contracts that span two years with, you're not gonna see change on reinsurance dramatic over a quarter.
In the course of a year.
Yeah.
I mean, you know, that's it's annual negotiations. What we can say is that we have negotiated pretty, I think, probably one of the highest commissions rate that we have received. The current condition has been pretty good for us. Of course, if we perform the same way we are performing so far, the discussion will happen again at the renewal.
Yes.
That's all I can say. It is true that today what you see in the market is that the reinsurance price is a soft market. This is something that we will take into account at the next negotiation discussion.
On BI, I mean, I've said this either way, 'cause we had quarters where, if you recall in the past, growth was less, then we have sometimes quarters where growth is better or whatever. I wouldn't derive any big conclusion from a quarter, you know. I think you need to look at this not on a quarterly basis. We need to look at this on a multi-year basis. This is an endeavor we started probably 6, 7 years ago from nothing. That's also linked to the prior question, prior discussion we had. We're looking at building something over a number of years, not what's gonna happen over the next quarter. You know, I would really caution around that.
In terms of the U.S. market, I'm not gonna comment that much here because, obviously, there's only a certain level of information I'm willing to share, you know. It's a big market. All I can say it's a big market with probably the most sophisticated players in the world. That's, that's fine. It's an important market for us, too.
Just on the business information, if I may, just one more. You did highlight a couple of times or three times, you know, the EUR 100 million kind of a benchmark. You're, you know, you're now above that on an annualized basis. How significant is that? At what level do you kind of say, "Yeah, we've, you know, we really have achieved what we aim to do," or, Yeah, just to kind of get a feel for where we are with that.
You know, Michael Huttner, I really don't know the answer to your question. What I can say is for us it's meaningful in the sense that we have 1,000 people, EUR 100 million, which is $120 million of a business. If you look at it and say, how many startups have I seen that get to 1,000 people and $120 million of turnover and past zero?
Few families.
That in itself, I think deserves notice. On the other hand, we are nowhere close to being done, I mean, because this is a huge market. There's formidable competition. There's It's evolving as, you know, daily, et cetera, et cetera. That's all I can say. At least we got to this point, you know, which was not a given from the get-go, I would say.
Brilliant. Thank you.
Thank you. I will now hand the call back to Xavier Durand for closing remarks.
All right. It seems like for once we're ahead of schedule here. I don't have much more to say. Coface is focused. The environment is what it is. We will know more in a quarter, and we will see you in July. The business is focused on execution, and that's where we are. Thank you very much for your participation. Looking forward to the next call in July.
Thank you. This concludes today's conference call. Thank you for participating. You may now disconnect.