Elior Group SA (EPA:ELIOR)
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Apr 24, 2026, 5:36 PM CET
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Earnings Call: H1 2023

May 17, 2023

Operator

Hello, welcome to the Elior Half Year 2022/2023 Financial Results. My name is Caroline, and I'll be your coordinator for today's event. Please note this call is being recorded, and for the duration of the call, your lines will be on listen only mode. However, you'll have the opportunity to ask questions at the end of the call. This can be done by pressing star one on your telephone keypad to register your questions. If you require assistance at any point, please press star zero and you'll be connected to an operator. I will now hand over the call to your host, Didier Grandpré, Group CFO, to begin today's conference. Thank you.

Didier Grandpré
Group Chief Financial Officer, Elior Group

Thank you, Caroline. Good morning, ladies and gentlemen. Welcome to Elior Group's Half Year Results presentation. I'm joined today by Philippe Ronceau, Head of Investor Relations. We have provided detailed financial information in our press release issued earlier today, which is available on Elior's website. I invite you to read the disclaimer on Slide 2, which is an integral part of our presentation. Turning to Slide 3, today's agenda. I will make a short introduction before covering our half year results in detail. I will share with you a review of our business, including progress made with our self-help initiatives in France and in the integration of Derichebourg Multiservices. I will conclude with our latest outlook before answering your questions. I would like to kick off the presentation with our half year key highlights on Slide 5.

First, we delivered strong organic growth of +14.1% in the first half, with +11.7% in the first quarter, followed by +16.5% in the second quarter. Second, our adjusted EBITA margin increased by 240 basis points year-on-year to reach 1.7%. Third, our free cash flow, now stated after lease payments, improved substantially from -EUR 96 million in the first half of last year to -EUR 15 million this year. In a particularly challenging macro context, we continued our price renegotiation efforts, securing an extra EUR 144 million of annualized price increases during the first half. Hence, a cumulative total of EUR 283 million at the end of March. We have made also good progress on all four areas of self-help initiatives.

In France, namely central kitchens, B&I productivity, procurement, and SG&A. Last but not least, after the end of the first half on April 18th, we completed the acquisition of Derichebourg Multiservices. Let's now review Elior's half-year results in detail. Starting on Slide 7. Consolidated revenue amounted to EUR 2.48 billion compared to EUR 2.24 billion a year ago. The 10.7% year-on-year increase reflects the strong organic growth of 14.1%, a - 5.2% perimeter impact related to the exits of Preferred Meals in the U.S. A + 1.8% currency impact. On the right side of the slide, the international segment revenue reached EUR 1.37 billion, up 15.7% organically. Revenue generated outside France accounted for 55% of the total versus 56% a year ago.

In France, revenue reached EUR 1.1 billion, up 12.1%, both on a reported basis and organically. The residual concessions activity is not sold with areas, reported under corporate and other segment, generated revenues of EUR 7 million compared with EUR 6 million last year. Taking a closer look at the drivers of organic growth on Slide 8. Like-for-like growth was robust with a +12.5% comprising. A volume growth of +8%, of which +5.9% from a COVID catch-up effect, and price increases of +5%, reflecting both standard indexation and renegotiations. Commercial momentum has remained strong, with opening boosting revenues by +10.3% in the first half versus +9.9% last year.

On the other hand, contract losses reduced revenue by -7.4%, reflecting a retention rate of 92.6% excluding voluntary exits, and leading to a net new development of +2.9%. Voluntary exits of loss-making contracts reduced revenue of -1.3%. Total closings reduced revenue by -8.7%, hence an overall reduction rate of 91.3% at the end of March, unchanged year-on-year. Elior Group is operationally profitable again. To the left of Slide 9, you can see the adjusted EBITA increased by EUR 57 million from a loss of EUR 16 million in the first half of last year, to a profit of EUR 41 million this year. This was driven by a strong improvement, both in France and internationally.

For corporate and other, adjusted EBITA was a loss of EUR 6 million, a strong improvement from a EUR 10 million loss a year ago. This reflects first, a sizable reduction in overhead cost and residual concession activities being profitable again. You can see to the right of the slide that group-adjusted EBITA margin was up +240 basis points from -0.7% in the first half of last year to +1.7% this year. Let's now consider the various drivers of operating profitability improvement on Slide 10. The closure of Preferred Meals in the U.S. translated into an EBITA uplift of EUR 21 million. This was a non-core loss-making industrial activity. We managed to convert some of the old contracts into cook site contracts, these are profitable.

The combined positive impact of Omicron catch-up and price increases totaling EUR 154 million is offsetting the impact of inflation of -EUR 147 million. Operating efficiencies, including voluntary exits of unprofitable contracts, contributed EUR 20 million of profitability improvement, of which half in France, thanks to self-help measures. Net new development, excluding voluntary exits, is contributing positively to group's operating profitability with an accretive adjusted EBITA margin of nearly 4%. Let's now look at the rest of the income statement. Last year's first half was impacted by impairment charges. This year, the amount of non-recurring charges is limited to -EUR 17 million, reflecting transaction costs in relation to the acquisition of Derichebourg Multiservices, as well as restructuring in the U.S. because of a Preferred Meals exit.

Net financial expense amounted to -EUR 35 million versus -EUR 21 million last year, reflecting the increase in both average debt and financial cost. Income tax was a charge of EUR 3 million compared to a charge of EUR 40 million or EUR 46 million a year ago. In France, the CVAE, a tax on value added, was reduced by half on January 1st, 2023. A full breakdown of income tax can be found in the appendix. All in all, net group share was a loss of -EUR 23 million, a strong improvement from -EUR 266 million last year. Now on Slide 12. Free cash flow was negative in H1 at -EUR 15 million, which is a substantial improvement from -EUR 96 million in the first half of last year. This improvement is mainly driven by three items.

First, adjusted EBITDA, which reached EUR 110 million and was up 67% of EUR 40 million from EUR 66 million a year ago. Second, the change in operating working capital. Seasonality typically implies an outflow in H 1. This year was no different, with - EUR 45 million, however, EUR 24 million lower than last year. A full breakdown of working capital movement is provided in the appendix, where you can see the impact that the strong organic growth has had on client receivables. Third, non-recurring cash items of EUR 15 million this year were lower than the EUR 26 million last year. They are related to past restructuring plans in continental Europe and the exit of Preferred Meals in the U.S. CapEx of EUR 32 million was stable year-on-year.

The payment of leases recognized under IFRS 16 are included in our new definition of a free cash flow, since they are considered operating rather than financing in nature. They amounted to EUR 33 million in the first half, EUR 4 million lower than a year ago, thanks to the exit of Preferred Meals in the U.S. On Slide 13. The strong year-on-year improvement in the free cash flow means net debt is only marginally higher, from EUR 1.22 billion at the end of September 2022, to EUR 1.25 billion at the end of March 2023. Leverage ratio was 7.1 x pro forma EBITDA at the end of March, below the 7.5x covenant.

To conclude this review of our half year results with Slide 14, the available liquidity came to EUR 393 million, broadly stable compared with EUR 399 million at the end of September 2022. I would like to move on to the next section of this presentation with the business review. Starting with Slide 16. The macro context has been challenging, particularly with food inflation running at double digits in all countries where we operate. As a reminder, cost-plus contracts account for less than 10% of our global portfolio in revenue terms, and are only found in the U.S. and the U.K. P&L contracts with the public sector represent about one-third of the total, and renegotiation have been particularly challenging in France, despite a favorable decision from the Council of State back in September of last year.

We have been facing important hurdles, both structural and situational. Despite this, we have had successes, gradually improving our pass-through rate, i.e., the share of the inflation impact pass through price increases. Indeed, it increased from 44% in the previous fiscal year to 69% in the first half of the current fiscal year. You can see continued renegotiation momentum, securing an additional EUR 144 million of annualized price increases in the first half, bringing the cumulative total to EUR 283 million at the end of March. Considering another important area of focus for us on Slide 17. Six months ago, when presenting our full year results, we introduced self-help initiatives aiming at improving the profitability of our catering activities in France.

The cost-saving opportunity is material in all four areas of action, each contributing between 20%-30% of the total. I'm pleased to say that we have made good progress in the past six months, with central kitchens and B&I productivity being the most advanced at this stage, both totaling slightly over 50% of the opportunity. Over the next two slides, I'm going to review each of the four areas in more detail. Starting with central kitchens on Slide 18. With the help of a consulting firm, we came up with an ambitious plan to optimize our central kitchens, which are key differentiating assets for Elior. Simply put, the aim is to use these better, addressing all processes in terms of production and logistics. Let me give you a couple of examples to illustrate.

Production, we are standardizing our offering by reducing the number of options available with a closed list of 100 priority recipes, targeting 80% of the effective food supply. Logistics. With expert software, we can optimize delivery runs during the day, taking into account all the individual contractual constraints, ultimately cutting the size of our fleet and optimizing staffing. By using our central kitchens more efficiently, we are gaining production capacity that we redeploy towards higher margin market segments outside education. This leads me to address how we are improving B&I productivity still on Slide 18. Because of COVID, working habits have evolved, and white-collar workers are now spending more time working from home than before the pandemic. This has led to patchy site occupancy during the week, with the lowest point typically seen on Fridays.

With the help of another consultancy firm, we have designed an action plan to introduce more flexibility in working practices, which allows us to right-size our teams. For example, some staff are very happy to work a full week condensed over four days. Optimizing shifts and tasks allow us to reduce the use of more costly interim staff and to not systematically replace departing staff. After a successful pilot covering 10 sites during the January to March period, we have now entered fully into the rollout phase. Moving to procurement on Slide 20. All the measures we are taking to reduce our procurement costs are a direct consequence of a substantial increase in food prices, and to a lesser extent, energy prices. Let me give you a couple of concrete examples of what we are putting in place regarding STU reduction and menu reengineering. Reduction of stock keeping units.

In B&I, reducing SKUs on ultra-fresh products, such as yogurt, for instance, by 20% represents annualized savings of 1%. Menu reengineering. Changing the mix of oils in seasoning by reducing the share of olive oil while increasing the share of rapeseed oil in the same proportion represents a seasoning cost reduction of 10%. We have always been vigilant with regard to waste management, not only as a means to reduce costs, but also as a socially responsible caterer. Regarding shortages, we are now monitoring our stocks more closely than ever before to prevent shortages and costly last-minute substitutions. Just like we are renegotiating prices with our clients, we are systematically retendering contracts and renegotiating prices with our suppliers. Concluding with SG&A savings.

Reflecting its history since inception in 1991, the group has ended up with 15 different legal entities for contract catering activities in France. We are simplifying this legacy organization by cutting this down to only five. We are also removing one layer of management with the aim to have a more agile organization. This enables the streamlining of back office functions. We are also now focusing on regions as opposed to market segments, bringing us even closer to our clients, a similar approach to what is being done in services with the integration of Derichebourg Multiservices. Speaking of Derichebourg Multiservices or DMS on Slide 20. The deal was approved almost unanimously by shareholders who voted at the EGM on the 18th of April.

This led to Derichebourg SA increasing its stakes to 48.3%, and Daniel Derichebourg being appointed Chairman and CEO of the group. Why this deal? To accelerate the group's turnaround, which as we have just seen, is now well underway. How? First, by strengthening our strategic positioning, meaning we are now an international leader and number one in France in the field of contract catering and multiservices. We will benefit from the high degree of complementarity between Elior Services and DMS. Complementarity of their customer bases, complementarity of their areas of activity with the strengthening of their leadership in healthcare and increased diversification into other markets. Complementarity in the territorial network of activity. Second, by increasing our growth potential through cross-selling within the services business, cross-selling between catering and services, deploying new services in a greater number of new geographical areas.

Third, by enhancing our financial profile with a mechanical reduction in our financial leverage. Fourth, by increasing value creation through extraction of synergies, and I will come back to this shortly. Quickly on Slide 21, you can see what the new Elior Group looks like. EUR 5.2 billion of revenue last year pro forma, 134,000 employees, a presence in eight countries, including Germany and China. Now on Slide 22, with an overview of all areas of expertise as a catering and multiservices company, and a focus on what DMS brings to the table. Elior Services essentially revolves around cleaning, facility management, and concierge services with a strong expertise in healthcare. As for DMS, the various services offered can be grouped under four main categories. First, facility solutions, supporting clients day-to-day with their challenges in cleanliness, hygiene, multi-technical maintenance, security, and even hospitality. Second, urban solutions.

DMS is a specialist in street lighting and urban infrastructures, assists towns and cities in managing the urban environment in terms of lighting systems, mobility, safety, and green spaces. Third, HR solutions. DMS addresses requirements for recruitment needs and for supply of temporary staff. First, aeronautic solutions. DMS operates at all levels of the aircraft production chain and offer expert services based on a deep understanding of industrial context. On Slide 23. Our objective was and remains to extract at least EUR 30 million of recurring analyzed synergies by the end of the fiscal year 2025, 2026, which will be the third full year post-transaction. These are expected to be split between cost synergies representing 60% or EUR 18 million, and revenue synergies for 40% or EUR 12 million.

Cost synergies will come from re-internalizing margins such as DMS' entering staff sourcing expertise to fulfill our own needs, as well as rationalizing real estate, IT, purchasing, structure and operations. Revenue synergies will come from cross-selling opportunities within Elior Services and DMS and within catering and services. These top-line synergies are only based on the existing client portfolio of the two parties. There will be, of course, new clients along the way that will come on top of the EUR 12 million that I've just mentioned. Slide 24, concluding with an update about the integration of DMS. There's been only a month since the transaction occurred, and yet the integration of DMS is already well underway.

A new management team is already in place for all the similar activities between DMS and Elior Services in France, where we have also defined a combined regional organization for the entire new multi-services division. We have been setting up meet and greet sessions to foster cooperation between all teams, including catering. As you can understand, we have been busy. It's early days, and there is obviously much more to be done. For instance, we now integrate super functions, implement IT convergence, optimize real estate, and start extracting revenue synergies. We will be replicating the integration approach being rolled out in France, in Spain and Portugal. Moving to the final section of this presentation. On Slide 26, considering the outlook. I would like to start with some elements of context to bear in mind before introducing our revised guidance for the full year.

First, organic growth is expected to be richer in the second half than in the first. While business development and price increases should continue to help, volume growth will slow after the Omicron catch-up that took place in the first half. Second, food price inflation still represents a significant headwind, and pressure is expected to ease a little later than initially anticipated. Third, as mentioned earlier, renegotiation with the public sector in France remains challenging. First, DMS has been fully consolidated as of 18th of April, and its integration is off to a good start. Considering our first half results and everything I've just mentioned, we have fine-tuned our full year organic revenue growth assumption, now expected to be around +10%. There will be no impact from DMS here, as it will be shown as a perimeter effect.

The next two items are taking into account the consolidation of DMS. We anticipate adjusted EBITA margin towards the lower end of the initial 1.5%-2% target range. CapEx should be equal to around 1.7% of full year revenues. We will announce our financial target for next year on the 22nd of November with the publication of our full year results for the current fiscal year. Given the transformative nature of the DMS acquisition, we will, in due course, also share our revised medium-term ambitions with respect to both financial and extra-financial metrics. On Slide 27 with some concluding remarks. There is a sense of renewed optimism at Elior. Inflation remains a strong headwind in the short term, particularly as volume growth will slow mechanically in the second half, softening operating leverage.

That said, we have clearly turned a corner, returning to operating profitability, leading to a strong improvement in free cash flow. This represents a sound base of integration of DMS, a growing and profitable business. It will mechanically reduce our financial leverage as it was acquired debt-free. There is a cause for optimism about DMS. Its integration is off to a good start, with prospects of extracting tangible cost synergies as early as the end of the current fiscal year. Looking further ahead, we are also optimistic about development synergies. Again, only considering our combined existing client base, while also bearing in mind the strong commercial momentum that we have been maintaining lately. Finally, another cause for optimism is of course, the renewed confidence of our largest shareholder, Derichebourg SA.

With an increased stake in Elior and a new governance structure that will ensure balance and stability over the long term, we have a robust platform to create value for all stakeholders. Derichebourg SA's founder, Daniel Derichebourg, an entrepreneur with a strong track record, is also our new Chairman and CEO. He's therefore very directly interested in the long-term success of Elior. That might well be the greatest cause for optimism. This concludes our presentation. Thank you very much for your attention. I'm now ready to answer your questions. Caroline, could you please take the first one?

Operator

Sure. Thank you. If you would like to ask a question, please signal by pressing star one on your telephone keypad. We will take the first question from line Jaafar Mestari, BNP Paribas. The line is open now. Please go ahead.

Jaafar Mestari
Equity Research Analyst, BNP Paribas

Hi. Good morning. I had, two questions, if that's okay. Firstly, just on the margin guidance, if you could please talk us through the pluses and minuses here, because if I'm correct, Derichebourg Multiservices had higher margins than Elior, at least on the, on an EBITA basis last year. If, if you didn't include that, consolidation in the full year 2023 margin update, how much lower would the Elior standalone margin be before consolidation, please? Secondly, on new business development, in percentage it's a bit above last year, it's 10.3%.

Didier Grandpré
Group Chief Financial Officer, Elior Group

Mm-hmm.

Jaafar Mestari
Equity Research Analyst, BNP Paribas

Given your revenue base is much higher this year, really in euros of millions, it's 20% above last year in terms of the new business you are bringing in. Can you maybe discuss some of the more forward-looking KPIs here? Most of your peers communicate some sort of color on how the contract signings are going, the ones they're securing for the future, not just what's in in the last period. How are those trending, please, if you have any indications of future signings or pipeline?

Didier Grandpré
Group Chief Financial Officer, Elior Group

Okay. Thank you, Jaafar. I will start with the first one, as you rightly said, there are different components, different moving parts in the evolution of our EBITA margin, as we have shared in the EBITA bridge. The main two items I would say regarding the headwinds that we are facing are, of course, the inflation that will continue to impact us a little longer than initially anticipated back in November. This applies to food, of course, and maybe to a lesser extent, to staff cost. You have noticed that we have made good progress in renegotiation with the additional annualized EUR 144 million of renegotiation since the beginning of a semester.

However, in the public sector in France, we are still facing difficulties. We have been discussing this, I believe, several times, but we were quite hopeful back in November, following the decisions from the Council of State, which was reinforced by a strong incentive from the government to open the local organizations to renegotiate, to sit down and renegotiate the contracts. As a matter of fact, it's not materializing as per our expectation back in November. This is one element that we had to take into account. On the other side, I would say more on the process side, we have been progressing well on the self-help initiative in France as you have seen.

We do expect these measures to be beneficial to the second semester as well. By the way, operating efficiency measures have been taken also in other countries, and they are bearing fruit. The last element is we have in our revenue profile, a strong month in September. That's a month where we start the education activities. That's a month where we get the impact of indexation that is part of a contractual term. That's really all these elements that we have taken into account in our updated guidance, and now are expecting full year 2023 more at the lower end of the initial 1.5%-2% range.

Considering as well that DMS will be also actually consolidated as from April 18, which is a little bit more than five months. Regarding your second question, as a matter of fact, in our revised outlook, considering the revenue, we are expecting H2, which is lower than H1, mainly due to the volume impact, as H1 is the semester that will benefit from the volume recovery from COVID. We still expect price increases, I would say, at a stable level throughout the year. We had some good volume momentum in H1 in some businesses that we expect at a lower level in H2.

As far as development is concerned, we expect a sustainable contribution of net development till the end of the year.

Jaafar Mestari
Equity Research Analyst, BNP Paribas

Thank you. On the margin guidance, are you able to quantify what the margin would have been ex-Derichebourg? Again, maybe I'm wrong, but it looks like Derichebourg Multiservices helps a little bit if it consolidates for five months. Just on the underlying trends in Elior's preexisting business, would you have moved the guidance down to 1.5%, 1.4%, around those lines or even worse than that before the consolidation benefit, please?

Didier Grandpré
Group Chief Financial Officer, Elior Group

Yeah. Regarding Derichebourg first to just to remind ourselves that the only financials which are available at this stage are what has been published by Derichebourg last year. They will publish their interim results for the first semester next week on the 21st of May. As far as we are concerned, we plan to provide financial statement before the Q3 trading update on the 27th of July.

Just to say that this has also, at this stage, a limited impact on the second semester, and that we, for the catering business, this is actually also where we have a reduction in terms of expected profitability, around this 1.5%, which is a lower end of our initial margin guidance.

Jaafar Mestari
Equity Research Analyst, BNP Paribas

Okay. Similar. Thank you very much.

Operator

Thank you. If you would like to ask a question, please signal by pressing star one on your telephone keypad. It appears there's no further question at this time. I'll hand it back over to your host. Thank you.

Didier Grandpré
Group Chief Financial Officer, Elior Group

Okay. This concludes our call today. Our next financial release will be on July 27 with our revenue for the third quarter. Until then, do not hesitate to get in touch. Thank you.

Philippe Ronceau
Head of Investor Relations, Elior Group

We have a question.

Didier Grandpré
Group Chief Financial Officer, Elior Group

We have a question. It was not, it was not at the end.

Operator

It appears the line has dropped. If you would like to ask a question, please signal by pressing star one on your telephone keypad. We will take the question from line André Juillard from Deutsche Bank. The line is open now. Please go ahead.

André Juillard
Managing Director, Equity Research – Travel, Hospitality, Leisure and Catering, Deutsche Bank

Hello. Thank you for taking my last question. Two questions, if I may. Could you give us some color about the non-recurring charges in H2 first? In terms of consolidation of DMS, do we have to take it in consideration on H2 only or slightly more? Just to clarify how you plan to do things. Thanks.

Didier Grandpré
Group Chief Financial Officer, Elior Group

Okay. Regarding the non-recurring charges. As a reminder, the from a P&L wise, the amount was -EUR 17 million in the first semester, including, in particular, the transaction cost related to the acquisition of DMS. This one will be cashed out mainly in H2. I believe we have provided updated modeling details, taking into account as well the DMS. As a matter of fact, we are confirming the range between -EUR 35 million and -EUR 45 million for the full year, considering that we are at -EUR 15 million in the first semester. Regarding how we integrate DMS. There are different parts from a revenue standpoint and organic growth.

For sure, we'll report the revenue generated by the DMS activities in the second half as from April 18th. This will not have any impact in the organic growth because till the first anniversary, we will consider the DMS acquisition as a change in perimeter. From that perspective, the updated outlook of around 10% is about the contract catering activities for the current fiscal year. From P&L, so meaning EBITA net reserve as well as for the free cash flow, we will include DMS for all parts till the end of the year, starting again from April 18th.

On what we plan to do, but this will be more towards the end of the fiscal year, is to provide as well a full restatement of DMS for the current fiscal year, so that we have a solid reference point in full year 2023, when we will come with a guidance for the next fiscal year, 2023-2024, around the end of November this year.

André Juillard
Managing Director, Equity Research – Travel, Hospitality, Leisure and Catering, Deutsche Bank

Okay. Thank you.

Didier Grandpré
Group Chief Financial Officer, Elior Group

Thank you very much.

Operator

Thank you. We're going to close today's call. I'll pass it back over to your host.

Didier Grandpré
Group Chief Financial Officer, Elior Group

Thank you. I wish you a very pleasant day. Goodbye.

Operator

Thank you for joining today's call. You may now disconnect.

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