Germany
· Delayed Price · Currency is EUR Concentrix Company Description
Concentrix Corporation designs, builds, and runs integrated customer experience (CX) solutions worldwide.
The company provides CX process optimization, technology innovation and design engineering, front- and back-office automation, analytics, and business transformation services to clients in various industry verticals comprising technology and consumer electronics; retail, travel, and e-commerce; communications and media; banking, financial services, and insurance; and healthcare.
It also offers customer lifecycle management; CX/user experience strategy and design; data analytics, enterprise intelligence, and actionable insights; digital operations, such as B2B sales, performance marketing, customer loyalty, trust and safety, and collections; digital transformation services that design and engineer CX solutions to enable efficient customer self-service and build customer loyalty; customer engagement solutions and services that address the entirety of the customer lifecycle; and AI technology that can intelligently act on customer intent to improve customer experience with non-human engagement.
In addition, the company provides self-service GenAI assistants for applications in data analysis, language translations, and internal chatbots; voice of the customer and analytics solutions to gather and analyze customer feedback to foster loyalty to, and growth with, clients; analytics and consulting solutions that synthesize data and provide professional insight to improve clients’ customer experience strategies; specialized support to specific industry verticals, including collections, know-your-customer, and financial crime and compliance; and back office BPO services that support clients in non-customer facing areas.
It serves clients in various industry verticals comprising technology and consumer electronics, retail, travel and e-commerce, communications and media, banking, financial services and insurance, healthcare, and others.
Concentrix Corporation was founded in 2004 and is based in Newark, California.
| Country | United States |
| Founded | 2004 |
| Industry | Computer Processing and Data Preparation and Processing Services |
| Employees | 450,000 |
| CEO | Christopher Caldwell |
Contact Details
Address: 39899 Balentine Drive Newark, Delaware 94560 United States | |
| Phone | (800) 747-0583 |
| Website | concentrix.com |
Stock Details
| Ticker Symbol | CO8 |
| Exchange | Frankfurt Stock Exchange |
| Stock Type | Common Stock |
| Fiscal Year | December - November |
| Reporting Currency | USD |
| SIC Code | 7374 |
Key Executives
| Name | Position |
|---|---|
| Christopher Caldwell | Chief Executive Officer |
| Andre Valentine | Chief Financial Officer |
| Winnie Sun | Chief Operating Officer |
| Sara Buda | Head of Investor Relations |