Lindex Group Oyj (HEL:LINDEX)
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Apr 28, 2026, 6:29 PM EET
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Earnings Call: Q2 2020

Jul 24, 2020

Jari Latvanen
CEO, Stockmann Group

Together with me here in Helsinki, Stockmann Lounge, I have our Chairman of the Board, Lauri Ratia, our CFO, Pekka Vähähyyppä, and our CEO for Lindex, Susanne Ehnbåge, is joining us through web from Gothenburg. Welcome, and we are happy to share our half-year financial report. As we communicated, our corporate restructuring proceeds started the 6th of April, and we've been moving very fast and in a good manner throughout these weeks and months. As stated early on, we will draw up our restructuring program by the 11th of December this year. Well on track. Well, as we can see in our results, COVID-19 has affected the performance dramatically during the first half. If we look March, April, and May, they were very difficult times for all businesses, and everybody has been impacted by the COVID.

The group sales in January, February were on a healthy level. In the first week of March, the coronavirus affected and changed our business performance situation. We saw a clear decline in customer volumes. Sales decline was massive. Both Lindex and Stockmann's online stores are performing very well with the improved sales growth. Unfortunately, they cannot compensate the massive sales decline we've been facing in brick-and-mortar. If we look the group results for the quarter two, the group's gross margin was 54.1%. Our revenue was EUR 183 million and was down by 23.2% in comparable currencies. Gross margin declined both in Lindex and Stockmann. Adjusted operating result was minus EUR 1.8 million, the key reason is the coronavirus that has affected heavily our sales.

Fortunately, we are seeing already signs in June that customers are coming back and slow recovery has started. Lindex revenue was EUR 122.1 million. It was down by 20.7%. The growth in the online stores was 102%. Operating costs were down by EUR 12.8 million, and the adjusted operating results declined by EUR 2.9 million. Taking into the consideration the difficult circumstances, I think Lindex has managed the situation extremely well. Stockmann revenue was EUR 60.6 million. It was down by 31.4%. Also on the Stockmann side, the online store growth was 128.5%.

We were able to drive down our operating cost by EUR 10.2 million, and the adjusted operating results declined by EUR 14.6 million. Same applies to Stockmann. People were working from homes, not visiting the city centers and shopping centers, and that has been the main reason for the situation as we speak. If we look now more closely about the Stockmann division, as I said, the revenue was EUR 60.6 million and was down by 31.4%. The key reason for the decline is the corona situation. The online growth has been really good, 128.5%, and now the online share of the sales is close to 28% for the quarter comparable with last year, 8.3%.

Gross margin was 35.6%. It declined mainly due to the COVID-19 situation, which affected the rental income from tenants. It has been also obvious that there is a lot of goods available, so the market has been very volatile in terms of repricing the products, and that we can see also in our results. Operating costs, we were able to do together with our people, a saving of EUR 10.2 million, and this is a good result which we achieved together with our employees. That leads to operating result of EUR -17.8 million for this quarter. If we'd look the some of the highlights during Q2, the revenue development was better than expected. We clearly see that June was improving rapidly after the restrictions in restaurants and cafeterias were taken away.

We have a good development on online store. In May, the online sales already achieved the same level as we achieved the full year 2019. We've done good results from the cost saving measures. Our cash reserves strengthened clearly. The amount of capital tied up with stock is significantly lower than last year. We launched over 50 new brands under the first half of the year, and we can see that our employee satisfaction is improving all along. How do we see the future? We will continue to build Stockmann as a source of inspiration for urban life with fashion, home, and beauty. The restructuring program proceeds, as I said before, well. We are aiming to finalize our rental negotiations with improved terms during the quarter three this year. The restructuring program will be filed by 11th of December this year.

We will continue adapting our cost structures in views of the situation in our operating environment. At the same time, we will keep investing in the inspirational shopping experience, both on brick-and-mortar and online. We will launch our new web store during Q4, slight delay because of the corona, but well moving against the targets. We are, as we speak, renovating our flagship here in Helsinki, especially for the women's department, which will be ready by the beginning of this autumn, and we are renovating our Jumbo department store. At the same time, we are developing our loyal customer program, and we will come more with details in coming weeks and months.

Now, as we have been managing our stock well, we are ready to launch the autumn fashion and new collections, and we'll continue improving our services together with our customers. Now, I would like to hand over to our CEO, Susanne Ehnbåge, about the details within Lindex. Susanne, please take forward.

Susanne Ehnbåge
CEO, Lindex

Thank you, Jari. Can you hear me?

Jari Latvanen
CEO, Stockmann Group

Yes.

Susanne Ehnbåge
CEO, Lindex

Great. Let's take a look at Lindex financial performance then for the second quarter. A quarter where we, as well as the retail industry, were heavily affected by the ongoing COVID-19 pandemic. During the quarter, we went from having closed stores for the majority of our markets to in the end of June being able to open up on all of our markets again. It has been an extraordinary quarter where we really had to challenge ourselves with fast and effective cost saving action and a really strong digital growth. We have minimized the consequences and the quarter result that stands well against last year's very strong results, as well as the current situation.

Lindex revenue for the second quarter of 2020 was EUR 122.1 million, that is a decrease of 20.7%, in comparable currencies down by 18.4%. The decrease mainly came from the loss of sales in April and in May. Sales were more stabilized in June, where the sales almost was on par with previous year. During the quarter, we have also had a very positive development of our online sales. Our e-commerce stands for a share of 16.22%, which is more than double compared to the 6.6% that we had previous year.

Gross margin decreased to 63.3 from previous year's 64.3%, which is an effect of more campaigns to drive online sales in the beginning of the quarter. Operating costs decreased by EUR 12.8 million, mainly thanks to cost saving actions implemented due to the COVID-19 situation. Operating results amounted to EUR 17.2 million. I think we can take the next slide, please. Looking into the highlights for the quarter, it has, as I said in the beginning, been an extraordinary quarter, where I can concur that flexibility and quick action have been more important than ever. I think that our organization have really delivered upon this.

This has made it possible for Lindex to adjust our business in order to support our strong online growth and the changed customer behavior. Our effort delivered a great result where we increased our online sales in all markets. We doubled our e-com sales in Norway, Finland, Czech, and Poland, and tripled our e-com sales in Estonia, Latvia, Lithuania, and U.K. This was possible thanks to our flexible way of working, where we, for example, increased our focus on converting brick-and-mortar customers, as well as fully implemented our new e-com platform and adopted our warehouse capacity for our e-com. We have also, despite the pandemic, continued to our growth with our third-party partnership, where we have made a soft launch with Zalando in June, and we will launch more sites within a couple of weeks.

In the beginning of the quarter, we were forced to close the physical stores in 15 out of 18 markets due to governmental decisions. In the beginning of the quarter, we had 366 stores open compared to 459 in the end of June. It is gratifying that the development is beginning to turn for our physical stores as well, and that the sales in June are at the same level as last year's, despite the fact that we have had closed stores in some of the markets also in June. It's also very positive to see that strengthened online sales continues also when the brick-and-mortar reopens. As I mentioned, we have worked thoroughly with quick and effective cost-saving action to meet the corona effects.

We have done actions such as implemented temporary layoffs, rental reductions, and also reprioritized all non-critical costs. During the quarter, we have worked thoroughly to keep our stock well-balanced, and we have ended up with the quarter to have a decreased stock value compared to previous year. We have taken advantage of possible sales opportunities and also implemented these ones really quick, such as testing a new co-store concept that we call Good Deals, as well as a new outlet store in Czech Republic. We have also successfully tested inspiring live shopping events for our customers, which has also been very well received. During the quarter, we published our sustainability report for 2019, and the work is something that we are really proud of.

This commitment is something that we also continue to focus on and also prioritize also in these challenging times. In June, we also launched an inspiring design collaboration with the Swedish designer Johanna Sundén, and this was an online exclusive collection, and it was very appreciated by our customers. By the end of the quarter, our store network consists of 460 stores in 18 countries, of which 38 was franchising stores. We take the last slide, please. Looking then little bit more forward. The recent months have been extremely focused on our daily operations, securing cash flow and profitability and cost saving actions that have had immediate effects, as well as our digital development.

Since we can currently see a more stable situation, we have now started to look into our next steps. We have reviewed and reprioritized our strategic investments and also our long-term strategy due to our new reality of the corona. This means that we are looking into our cost levels also in a long-term perspective. This means that the work to optimize our store network and to secure a profitable store portfolio will be a very high priority for us. In order to position ourselves and remain strong in the future, we continue to develop our strong customer offering while continuing to work on our strategic investment in digital development, in our sales channels, and also in sustainability. This especially includes strengthening our e-commerce and omnichannel setup.

We will continue optimize and our inspiring and a more sustainable offer, focusing on the customers' needs and wishes. For the autumn, we will increase our online additions. For example, we will more than double our womenswear online additions. In August, we are launching a better denim collection made of more sustainable materials, more sustainable washing processes, and clean drying processes. Another exciting thing is the pre-launch for our new underwear brand, Closely, that is also coming up. Closely has successfully started to recruit test pilots in London, in Amsterdam, Paris, Berlin, Copenhagen, Stockholm, and in Gothenburg. In August, the test pilots exclusively will be able to start placing orders, and the broad launch is planned for October first. After a period with an extreme operating, operative focus, we are now preparing ourselves for taking the next steps.

Our ambition is still very, very clear. We shall be the company handling this situation in the best possible way. This will be possible thanks to our focus on continued development and action, enabling a strong performance and a resilient Lindex moving forward. Thank you, and I will leave the word over to Pekka. Thank you.

Pekka Vähähyyppä
CFO, Stockmann plc

Thank you, Susanne. Good morning on my behalf as well. Let's look at the group level figures. Our revenue during the quarter declined by EUR 60 million and amounted to EUR 183 million. Our gross margin declined by 4.5 percentage points and amounted 54.1%. We managed to reduce our costs both in Lindex and in Stockmann all in all by EUR 30 million. Our profit, comparable operating profit, declined by EUR 13 million despite of the corona-cost reductions and was negative EUR 3 million.

During the quarter, like Jari also mentioned, our cash position has strengthened clearly, and our total cash end of the quarter was EUR 125.5 million. Looking at our interest-bearing net debt, we have been reducing our debt for, I mean, quarter after quarter after quarter. As per end of this quarter or second quarter, our interest-bearing net debt was at the lowest, and that was about EUR 360 million.

Looking at our balance sheet and key figures, begin from the bottom, our assets and liabilities amounted to EUR 2.1 billion, pretty much at the same level that it was in the beginning of the year, and also end of second quarter last year. Our investments into fixed assets during the first half was EUR 10 million below what it was last year. Our cash, like I said, was EUR 125.5 million. Our inventories level of fixed goods went down by EUR 10 million, and amounted to EUR 135 million.

Our cash flow was clearly positive and well better than earlier. Our key figures, meaning equity ratio and net gearing, remained healthy, especially our equity ratio. We have a very solid balance sheet. At this point, we are repeating our guidance. There is still uncertainty in the market due to COVID, and we'll come back to our guidance when the situation is more clearer. Still, at this point, we need to and want to say that we are in the process of preparing our restructuring program, and that will be delivered to the district court during December.

With these words, I would like to invite Jari also to the stage. We are open for questions and answers.

Jari Latvanen
CEO, Stockmann Group

Susanne is also available from Gothenburg through the web.

Rauli Juva
Equity Analyst, Inderes

Yes. The first one's from Kauppalehti. How would you describe the sales performance of Crazy Days this year compared to last year?

Jari Latvanen
CEO, Stockmann Group

I mean, The question is about the spring Crazy Days, so Crazy Days we did only online. It grew. Obviously, as in all our sales, the brick-and-mortar share of the Crazy Days is so big, so it couldn't cover that. It's well managed, and the stock has disappeared. We've been able to manage the stock situation very well.

Rauli Juva
Equity Analyst, Inderes

How big was the impact of having Crazy Days only online?

Pekka Vähähyyppä
CFO, Stockmann plc

I think, we said that in Stockmann division, the revenue during the second quarter declined by 32 percentage points. A quite big amount of that comes from the Crazy Days.

Rauli Juva
Equity Analyst, Inderes

You said you have seen customers coming back to the stores from the beginning of June. Summer sales time is usually busy. How would you describe the situation this summer related to customers coming to stores?

Jari Latvanen
CEO, Stockmann Group

Well, we can clearly see that our regional stores, Turku, Tampere and Stockmann, they've been performing well. Flagship in Helsinki is suffering from the lack of tourists. Clearly, we don't have the international tourists the same amount, but also Helsinki city center is suffering from the fact that people are working from home and not being in offices. June has been clearly better than we expected, and our loyal customers have returned back to Stockmann. That we can see clearly in all our stores. A big thank you to our customers.

Rauli Juva
Equity Analyst, Inderes

Rauli, you were asking a couple of questions. Can you give some figures of, on Stockmann division sales development in June and/or July, so far as you offer the June figure for Lindex?

Pekka Vähähyyppä
CFO, Stockmann plc

I think what Jari had mentioned, about the development in June, was positive. I think the we can say that the trend has continued in July. We'll come back in more detail later on this.

Rauli Juva
Equity Analyst, Inderes

Can you specify how much cashflow was supported by some government support schemes or postponement of payments which will have a negative cashflow impact later on?

Pekka Vähähyyppä
CFO, Stockmann plc

We disclosed in the report that all in all we had EUR 5.5 million government subsidies mainly in Lindex.

Of course this 5.5 million EUR, let's say, strength has strengthened our cash flow. On the other hand, that has been mainly used to compensate the payroll costs which we have. Then, we have managed to renegotiate the payment terms, prolonging payment terms somewhat in Lindex especially, and they have impact. I think the main driver is that the business has been performing better than we anticipated.

Rauli Juva
Equity Analyst, Inderes

Are you considering closing some department stores currently, or is the aim only to renegotiate the rental terms?

Lauri Ratia
Chairman of the Board of Directors, Stockmann plc

As we said, we are currently renegotiating our rental terms, and we will come back to this during the quarter three. It's premature to take a stand about our number of stores.

Rauli Juva
Equity Analyst, Inderes

Anssi Lassila asking about the situation in Helsinki department store building. What is the situation about concerning selling it?

Lauri Ratia
Chairman of the Board of Directors, Stockmann plc

Well, as we said, we are investigating the opportunities, but as we speak, there is no action. We are not negotiating anything. We are investing at the women's department store, which we will be ready in the beginning of the autumn. Just before the corona, we improved our luxury back area. The next in line in Helsinki flagship is our beauty area we will do in the cosmetics changes, already some of them visible before Christmas.

Rauli Juva
Equity Analyst, Inderes

Thank you. No other questions online.

Lauri Ratia
Chairman of the Board of Directors, Stockmann plc

Thank you.

Rauli Juva
Equity Analyst, Inderes

Thank you very much.

Lauri Ratia
Chairman of the Board of Directors, Stockmann plc

Thank you, all, and we welcome you to shopping both in Lindex and Stockmann. Our stores are open, and we are happy to serve you. Have a nice summer

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