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Earnings Call: H1 2023

Nov 16, 2022

Operator

Good day and welcome everyone to the Experian Interim Results Conference call hosted by CEO Brian Cassin. My name is Christophe, and I'm the operator for the call today. During the presentation, the lines will remain on listen only. If you require assistance at any time, please press star zero and the coordinator will be happy to assist you. I would like to advise all parties that this conference is being recorded for quality monitoring purposes. With that, I'll hand it over to Brian. Please proceed.

Brian Cassin
CEO, Experian

Thank you very much, and hello everybody and welcome to our H1 presentation. I'm joined as usual by Lloyd, who will run through the financials after my initial overview. Also on the call today is Craig Boundy, our Chief Operating Officer, and Craig will join us for the Q&A segment of the call. So, a few highlights from our H1 first. We delivered another strong performance exactly in line with our expectations. Q2 organic revenue growth was 8%, taking us to 8% for the half, which was solidly in the 7 to 9% range that we expected coming into the year. Add in acquisitions and total revenue growth was 9% at constant FX. Second, we're executing really well and new business performance has been strong. Thirdly, our new product investment is adding to our growth and our resilience in the current environment.

North America and Latin America performed very well, but a special call out for the performance in Latin America. The UK was robust, particularly in the B2B core bureau, and we're making progress in EMEA Asia Pacific, putting this region on a path to stronger, more profitable growth. B2B growth was good, up 7%, and consumer services growth was again up double digit at 12%. Our free membership tally is now 145 million. EBIT progression in the half was 8%, both at constant and actual FX, and we're reiterating the full year guidance for constant currency margin progression. I think it's important to highlight that our cash progression, balance sheet position, and liquidity profile are all highly favorable, giving us a lot of flexibility in this environment.

Now as we look ahead, economic conditions have undoubtedly got tougher and we're closely monitoring the trends in the credit economy. We know everybody's very interested in that, so we've added some trends in consumer metrics which are in the appendix to this presentation. Just to pull out some of the highlights, there has been an uptick recently in US delinquencies to just above pre-pandemic levels. We have not yet seen, perhaps surprisingly, much adverse change in the UK. In Brazil, delinquencies have yet to revert to pre-pandemic levels. Turning now to the regions, and let's start with North America. Organic revenue growth was strong at 8%. Our B2B volume trends have remained favorable, excluding mortgage. In fact, the core bureau in Q2 grew double-digit, which represented six straight quarters of double-digit revenue growth.

This is strongly linked to our innovation drive, resulting in really good new business progress. There's been much discussion about consumer employment, income spending, and credit performance, but all of these actually held up quite well in H1. There's now a bit more pressure on household balance sheets, but at this point credit card loan balances are still below pre-pandemic levels as employment in particular and savings, although being utilized, have remained strong. Now this presents lenders with an underlying picture which is a bit mixed. There is some distinction emerging between prime and subprime lenders. Some clients are tightening criteria, particularly in fintech and also for subprime score bands. Tier one clients on the other hand, with their greater focus on prime, have remained very active on the acquisition front. We've not yet really seen any significant pullback.

We do also see some new types of lending coming to the market to take advantage of a higher rate environment in areas like home equity-based lending. Growth was underpinned by strong new business performance. It's kept our volumes growing as we added more clients. Newer products still in growth phase are a primary factor, as is our ability to put together compelling commercial packages with technology data and our expertise being key differentiators. To give you some examples of where we're winning, we've added clients in the financial services mid-market, successfully deploying analytics, Ascend and PowerCurve. We've tapped into new areas of client spend in tier one, for example, with Ascend Marketing and now Ascend Ops.

Large technology companies have become a specific area of focus as they establish their financial services platforms, and we have really good momentum in business credit where we're securing new primary positions. Ascend is a key factor in all of this. It's now a suite of solutions that increasingly integrate across more and more of our B2B products. This has positioned us as a lead innovator in our markets with advanced solutions for an increasing range of client needs. These products bring significant productivity benefits to clients, and as such, demand remains strong. We have more users, more new clients, and we continue to introduce new modules. Ascend Marketing is one of the more recent and perhaps one of the more exciting evolutions and a great example of how we're accessing new value pools.

Financial marketing services revenue growth in Q2 was in the mid-teens, for example, which significantly outperformed the market. Ascend Ops is another great prospect with client uptake accelerating, and we developed Ascend Ops specifically to help clients simplify their operations. It deploys data, attributes, and scores in a way that greatly reduces model deployment time, making clients more productive and so is very appropriate for the current changing environment. When you add this to the strength that we have in decisioning analytics, it's a pretty compelling package and creates new business opportunities and drives our performance. Verifications is also adding to this growth picture. In the two years since we entered this space, we've made significant progress. We're adding to the total and unique record count through new payroll partnerships, client wins, and employer services, and we'll add to this with consumer permission data.

Experian Verify is growing, and revenues are on a good upward trajectory. To pick one data point from this slide, we've signed contracts for Experian Verify with 16 top mortgage lenders. Moving on across other key verticals, automotive and targeting are exhibiting good resilience, and health, of course, is fairly cyclical. We saw good strength in automotive in H1. In automotive, there is a lot of pent-up demand for cars because of supply chain issues and chip shortages. Dealers have started to market more, and we've seen an uplift in profiles. This is because dealers are now having to search for new customers, and at the same time, there's been a significant shift in available financing options, and it's helping us to sell more instances of Ascend.

It might sound a bit counterintuitive, but we're actually cautiously optimistic about the outlook for auto in the H2 and beyond. Targeting also delivered a very solid half. Tapad acquisition has performed extremely well. We're seeing great strength in our digital portfolio, particularly addressable TV. Structurally, this business is much healthier than it was in the global financial crisis. We are intentionally diversified, and we've moved up the value chain to participate in connected TV, campaign activation, and data enablement, which are all higher growth segments. It's another area where we're securing good competitive wins, also on the back of integration of our capabilities in targeting into Ascend to gain greater share in financial services marketing. When you add all this up, the benefits of our strategy become clear.

We're accessing new value pools in North America B2B, and our client base has become broader. Okay, turning now to North America Consumer Services, which had a major half for new product introductions. Some of them included Boost with Rent, which is helping us attract and engage more members. We've introduced Claim Your Car for auto insurance. Members can now compare and switch auto insurance easily. We've added a new bill negotiation feature to help members save money on their everyday bills, highly relevant in today's environment. We've also introduced a personal privacy scan, which is an upsell to premium. Experian Activate, which is targeted at the lenders in our credit marketplace, is helping those lenders to get to better target our customers and making our client relationships more sticky. These richer features are showing up in our engagement statistics, which are on a positive trajectory.

They're important steps for us to establish trusted relationships with consumers. We've added to our free membership tally, and we see free memberships upselling well into premium services. Premium membership enrollments have risen recently, reflecting the investment we put into the product and the natural counter-cyclicality of this revenue stream. Our credit marketplace has seen some tightening of standards. Lenders have become more selective of who they want to acquire and in which bands. We're managing this through the diversity of our portfolio and its counter-cyclical elements. New sources of revenue are also starting to contribute. Insurance and particularly digital agency revenue is starting to scale as you write new policies, and this balances our portfolio and gives us assurance on the growth outlook.

We also continue to see good performance in partner solutions with a strong new business performance and our lender partners focus on driving engagement and education with their customers. Now moving to Latin America, which is going to have another very strong year, both in Brazil and Spanish Latin America. As we previously highlighted, there's a huge change underway in Brazil in the way credit risk is assessed, and our strategy has positioned us to benefit from this. Positive data is part of this equation. We've introduced new scores, we're upgrading our analytics, and we've created a good base for Experian Ascend with much further to go. Since positive data was enacted, we've introduced over 190 new products with different features and scores. Open receivables and open banking reforms are going to add to this opportunity.

Open banking provides access to customer transaction data, and we have some promising pilots in flight. Open receivables enable companies to register trade receivables, which can then be used by SMEs as collateral to access credit or lower lending costs. We expect this to add to the credit analysis package we provide to SMEs and to extend our position in this segment. Other diversifications and growth comes from fraud and ID and our agri-business, all of which are performing very strongly. Consumer services is developing well. As in the U.S., we continue to add features to establish ourselves as the premier consumer financial health management platform. Our 76 million members demonstrate the reach of the Serasa brand, and our focus is turning to enhancing value of our offers to drive greater engagement.

Adding to Limpa Nome and our credit marketplace, we're also developing our e-wallet or digital account so that consumers can pay regular bills such as tax or utility bills, which we believe is a very interesting opportunity. Now moving to the UK. The UK and Ireland had a good H1 , up 5% organically. B2B continued its strong run with a strong start in core bureau analytics and identity management. We have major innovations coming through, and it's again showing up in a strong new business performance. In this half, we extended client positions and secured new clients across a wide range of industries, including public sector, telecoms, energy, and utilities, as well as across financial services. There has been some fallout from the October mini budget, which lenders have been dealing with, but we generally see B2B holding up well.

Consumer demand for cards, loans, and buy now, pay later is still quite healthy, and consumers still actively seeking credit. Lenders have been adjusting for the instability in the economy and are doing a lot of analysis to understand what their lending policy should be. Most continue to lend where they see good credit quality. We've positioned ourselves well to deal with this. We've created a cost-of-living package to help lenders assess vulnerability, affordability, and expenditure. It will also help lenders to meet their obligations under the new Consumer Duty measures required by the FCA. Affordability is a really strong theme currently, as you might expect, and we expect clients to intervene sooner and to introduce forbearance measures. We're helping them with this and with analytics to optimize things like credit limits. We're also responding to client needs to understand risk in their portfolios.

This demand for analytics helps to drive up volumes. We're also making rapid progress in verifications. We are live with the Work Report and PayDashboard, where we're building a two-sided market. We have accumulated meaningful records with 20 million contracted PAYE records, representing 70% of the contracted market. UK Consumer Services was flat in the quarter and will be a soft point into H2. Lenders are seeking good quality customers, but credit supply at the subprime end has contracted, which will affect marketplace revenues. Our business is naturally a bit more defensive because of the subscription revenue base and because our brand skews more into the prime segments. People are also looking for help, and we have a big part to play helping consumers manage through the cost-of-living crisis.

This will be a feature of how we develop this business over the coming months. Turning now to EMEA and Asia Pacific, which made progress in the half on an ongoing basis, helped by recovery in our Asian markets, and we are on an improving margin trajectory. Ongoing margins rose by 480 basis points. We're implementing our plan to drive stronger and more profitable growth. We have a strong bureau presence in the markets you see here, which we'll build on, along with certain other geographies where we see a path to scale. We're also closing or disposing operations where we lack scale, and this simplifies our operations and will continue to enhance profitability. We expect these actions to put us on a path to scale through common growth initiatives based on core Experian capabilities.

With that, I'm gonna hand you over to Lloyd for the financials.

Lloyd Pitchford
CFO, Experian

Thanks, Brian, and good morning, everyone. As usual, I'll start with some of the highlights. As you've seen, we had a good H1 in FY 2023, setting us up really well to deliver against our full year guidance. We saw the strong performance from Q1 continuing to Q2, where organic revenue growth was also 8%. For the half, organic revenue was therefore also up 8%. Acquisitions added a further 1% coming from our verification acquisitions in North America, as well as consumer acquisitions in North America and Latin America. FX was a 2% headwind to revenue growth, so total revenue growth was 7%. That growth flowed well through to EBIT, with 8% EBIT growth at both constant and actual rates. After restating or re-presenting for our EMEA and Asia Pacific exits, EBIT margins were up 40 basis points at actual FX rates.

Earnings per share were up 6% at both constant and actual rates. Operating cash flow remained strong in what is usually our weaker half with 88% conversion. You can see we've announced a first interim dividend of $0.17, up 6% on the prior year. Our net debt to EBITDA leverage over the last 12 months was 1.9x, just below our 2x to 2.5x guidance range. Touching briefly on our revenue trends, you can see on the chart we've delivered 8% growth consistently through the half. If you exclude the mortgage headwind in North America, half one organic revenue growth was 10%. Within that, our B2B business grew overall 7%, and B2C grew 12% organically. Turning now to the regional growth.

North America delivered 8% organic revenue growth for the half and the quarter. For Q2, we saw 10% growth in our core bureau, excluding mortgage. We saw continued strength across core profiles, Ascend and Clarity, and good progress in income and employment verifications. Mortgage was down 38% in Q2 and 35% for the half. Based on the current outlook for the mortgage market, we now expect mortgage to be down somewhere in the 35 to 40% range for the year as a whole, which is around a 1.5% headwind to organic growth at the group level. With that outlook, by the end of this year, US mortgage will represent about 2% of our overall group revenue.

We're seeing good growth in automotive as some of the backlog of demand in the sector has started to find supply, while targeting has remained strong as we execute our strategy to grow our digital portfolio and digital identity resolution. Health continued its consistent track record of growth, up 8% in the quarter. Looking ahead into Q3, as a reminder, last year, we benefited from some one-off COVID-related revenue in health, which last year benefited Q3 in particular by around 7%. We saw particular strength around last year's holiday season in short-term lending. Together, these contributed around 3% to last year's Q3 growth in North America B2B. North America Consumer Services continued to deliver strongly, up 11% in Q2 and 12% for the half. Credit marketplace performance was very strong, up 60% for the half.

As Brian mentioned, we've seen some tightening of lending criteria by some lenders, particularly in the subprime area. Subscription revenue grew modestly during the half, and partner solutions grew double-digit, benefiting from contract wins for data breach and core services. Latin America grew 18% for the quarter and the half as the benefits of positive data and business diversification continued to deliver strong momentum in Brazil, and as we see demand for our global platforms, including Ascend and Experian One. Spanish Latin America also delivered a very strong half. Q2 consumer services in Latin America was up 18% and up 29% for the half, with a good performance from our Limpa Nome debt renegotiation platform and a growing contribution from premium subscription services. The UK and Ireland region grew well, up 5% organically for the half and 6% in Q2.

Q2 B2B growth was 8%, with particular strength in the core bureau, up 10% in Q2 and for the half, as well as across analytics and identity management, all boosted by new business where our performance has been very strong. Consumer Services was in line with prior year for the quarter and the half, with strong growth in marketplace offset by lower revenue in subscription services as we lap the strong subscriber numbers we saw during COVID. As Brian explained, we're in the process of refocusing our EMEA and Asia Pacific business. We've therefore shown the growth for Q1 here for the ongoing business. On this basis, we delivered growth of 3% in Q1, 4% in Q2, and 4% for the half. I'll give you a little bit more detail of the moving parts in EMEA and Asia Pacific in a moment. Turning now to EBIT margin.

If you look at the chart starting on the left, last year we reported EBIT margin for the half of 26.3%. In line with our historic practice, we've represented last year's margin for the businesses that we plan to exit, most primarily in EMEA and Asia Pacific. This added 60 basis points to our prior year H1 margin, bringing it to 26.9% on a like-for-like basis. North America margin was down organically during the half, which largely reflected the decline in high margin mortgage revenue. As some of our growth initiatives gain further scale, we expect the full year decline in North America margin to moderate. Latin America margin increased from 24 to 27.2% during the half, reflecting the strong revenue performance across the region.

UK and Ireland margin was down 150 basis points, principally due to the investment behind our income verification launch and the active choice we've made in the UK to front-load investment behind that opportunity that Brian mentioned. EMEA and Asia Pacific margin improved by 480 basis points on last year on a like-for-like basis. This largely reflected modest revenue growth and tight cost control for the ongoing business. As we discussed last year, H1 central activities saw a $20 million one-off cost catch-up in our incentive program, which we now annualized. This all resulted in a margin of 27.1%, an increase of 20 basis points on the prior year organic activities.

Acquisitions were a 50 basis point headwind, and a large portion of this is attributable to our acquisition of CIC Plus, which generates most of its revenue in the Q4 . We expect this to improve to around a 30 basis points headwind for the full year. Including acquisitions, the constant rate EBIT margin was 26.6%. FX was a 70 basis point benefit to margin, reflecting a weaker pound sterling and a stronger Brazilian real. As a reminder, around 65% of our central costs are denominated in sterling. Overall, then, our EBIT margin was 27.3%, an increase of 40 basis points against our restated margin position and up 100 basis points versus our FY 2022 H1 reported margin.

Looking forward for the full year, our restated FY 2022 EBIT margin, we expect the impact from exited activities on the full year to increase margins by 40 basis points. This means the restated FY 2022 EBIT margin will go from 26.2 to 26.6%. You can see a full reconciliation of this, re-presentation in the earnings announcement. Should current exchange rates sustain, we expect FX to be a full-year tailwind of 60 basis points to margin. Then looking at our operational business, our constant currency margin guidance of modest margin growth remains unchanged. If I turn now to EPS, starting from last year, in which the H1 benchmark EPS was $0.617 per share, benchmark EBIT from continuing operations grew 8%, reflecting the strong organic revenue growth performance.

Interest expense increased to $62 million as a result of higher short-term interest rates. The tax rate is 26%, in line with our expectations for the full year, so EPS was therefore up 6% on a constant and actual FX basis. Turning now to cash flow. On the chart, you can see our trend of first-half cash generation, and we've seen another strong H1 , with benchmark operating cash flow conversion of 88%. Nominal cash flow was up $49 million and increased in line with EBIT growth. Net capital expenditure represented 9% of revenue in line with our expectations for the full year. This reflects our continued focus on investing in new products to drive growth and our continuing technology transformation. Given the changes to the interest rate environment, I'd like to highlight further our strong funding and interest rate fixing position.

Around 90% of our current debt is in bonds, which have an average remaining tenure of 6 years, with no refinancing due until September 2024. We also have undrawn committed bank facilities of $2.4 billion. In the chart, you can see how much of our current debt is fixed for the coming years. Over 90% of our total debt is fixed for the next 2 years, and over 60% is fixed for at least 6 years. We have no bond refinancing required until September 2024. Given this position, our interest guidance for the year is unchanged at $120 to 125 million. Our net debt to EBITDA leverage was 1.9, below our guidance range of 2 to 2.5.

All this means that we have a very strong liquidity and funding position. Our program to fix forward interest rates has mitigated for quite some time the full impact on our current debt of rising interest rates. As you've seen, we've started to implement our plans to improve the efficiency and profitability from the EMEA, Asia Pacific region. As you heard from Brian, we're predominantly focusing on markets where we have the ability to drive scale and improve financial returns. We've decided to either sell or close operations in a number of subscale markets. While we work through this process, both revenue and EBIT associated with these operations will be recorded in exited business activities. We expect this to take around 18 months to fully complete the exits and closures.

During the half, restructuring costs of $20 million associated with this program were incurred, mainly consisting of severance expenses and change-related professional fees. We expect these to be around $50 million for the full year. On the right-hand side of the slide, you can see that we've provided a table of the impact on last year's numbers for the changes we've made, and a full reconciliation is included in page 12 of the release. We expect all of these changes to enable improved financial returns from our EMEA and Asia Pacific business, and our goal is to elevate EBIT margins over time to the mid-teens range.

Taking a look at our usual reconciliation to statutory results, our benchmark profit before tax grew 7% at constant rates and 8% at actual rates, driven by the strong revenue performance. Acquisition intangibles and acquisition-related expenses grew in line with acquisition activity. The fair value of continued consideration payable on prior acquisitions was $66 million in the half. This was driven by TCC in North America, reflecting its very strong performance since acquisition. Exceptional and other items is largely made up of the restructuring charges related to EMEA and Asia Pacific I mentioned earlier. We recorded an accounting impairment charge of $152 million related to the EMEA business, principally due to the change in interest rates, lowering the valuation of future cash flows and consideration of the current European macroeconomic outlook.

Changes to non-cash financing remeasurements was driven, as usual, by FX changes on intercompany financing and also movements on interest rate hedging, where we recorded a gain of around $90 million following the interest rate fixing program that I mentioned earlier. This leads to statutory profit before tax of $517 million. Lastly, if I turn to FY 2023 modeling considerations which relate to our ongoing activities. Our guidance related to operational performance is unchanged. We continue to expect 7 to 9% organic revenue growth for the full year. Acquisitions are expected to add around 1% to our organic revenue growth for the year. On divestment and closures, the full year impact to the margin level of our divestments and exits is to add 40 basis points to margin.

We continue to expect modest organic margin progression at constant currency for our ongoing business. Recent moves in FX rates mean we now expect to add around 60 basis points to the full year operating margin, for the FX tailwind. We still expect net interest for the year to be between $120 million and $125 million. The benchmark tax rate is still expected to be around 26%. The weighted average number of shares is still expected to be in the region of 914 million. Our CapEx guidance is unchanged at 9% of revenue. We continue to expect a strong cash conversion of over 90% for the year. With that, I'll hand you back to Brian.

Brian Cassin
CEO, Experian

Thanks, Lloyd. So, to summarize, we performed really well in H1, exactly in line with our expectations. The economic outlook in H2 is going to be somewhat tougher, but we're confident we're going to be able to grow and deliver within the guidance range we set out in May, which given the challenges that have emerged since then, I think is a real testament to the strength of our business. Financial services clients are generally in good shape with no wholesale impact across the industry. Inevitably, there's some recalibration going on, but many remain active, particularly in prime segments. We also see clients continuing with programs to improve efficiency, innovation, and pursuing growth strategies. Our own innovation led agenda has positioned us very well, and it's becoming increasingly evident in our competitive position, which is quite clearly strengthened. Our financial position is also very strong.

All of that gives us great confidence as we look ahead. With that, I'm gonna hand you back to the operator for your questions, for which we will be joined by Craig Boundy. Operator, over to you.

Operator

Thank you. Everyone, your question-and-answer session will now begin. If you wish to ask a question, simply press star one on your device. If you decide to withdraw your question, just press star two. We will take our first question from Paul Sullivan from Barclays. Paul, please go ahead.

Paul Sullivan
Equity Research Analyst and Managing Director, Barclays

Yeah. Good morning, everyone. 3 for me. Firstly, just Brian, your thoughts on macro tailwinds and what you're incorporating into guidance. Is there any change to the sort of peak to trough scenario or slowdown scenario you've previously talked about? Then on consumer, is there anything to note in the Q2 LatAm slowdown? What are your thoughts on the H2 given the recent warning from Credit Karma? Can you just remind us how you differentiate them from them in Marketplace? Finally, when it comes to Brazil, is there anything we should be thinking about, or is there anything that you're thinking about given the transition of power in Brazil to Lula? I mean, is he a fan of positive data? Thanks.

Brian Cassin
CEO, Experian

Okay. Thanks, Paul. So quite a few questions there, and I'll lead off. Macro tailwinds. I mean, I think I kind a outlined it really in the talk track. You know, definitely, there's some more of them about. It's gonna be, as we said, a tougher, I think H2. I think what makes us feel confident is all the things that we referred to, which is momentum that we have in the business, a lot of initiatives and new product initiatives and underlying strength that we see in the business. We definitely have seen a bit of pullback in subprime. You know, perhaps surprisingly, when we talked to you in May, I think there was a lot of questions about what the outlook would be.

We remained very confident about the outlook at that point, you know, the performance in H1 has really borne that out. We saw really strong performance actually in the prime segment in H1. A lot of customers still out there acquiring. You know, I think undoubtedly pressure's building in the system, but we refer back to, I think, to the overall kind of point that, you know, we made in May, which is you look at some of the stats that we include in the appendix. Yes, there are some signs of delinquencies ticking up, but they're still more or less at the 2019 levels. Key thing is the financial services clients remain in very good shape.

From a capital perspective, you know, there is an opportunity to do well if you've got, you know, your credit risk profile balanced properly. We're not seeing a sort of wholesale pullback in the marketplace across the board. We're seeing that in spots. Obviously, that, you know, we have to see how that progresses as we go through H2. You know, I think, you know, we feel okay about that. Let's move on, I think, just to Brazil. I don't think we see any changes as a result of the election. It's obviously, you know, we're still just very soon after the presidential election. We do have a situation where we have, you know, a split Congress in Brazil.

There's a balance of power in there. We know that Lula's priorities will probably be aimed towards sort of more income redistribution, which we've seen before. We don't really anticipate any major shifts that are gonna change the kinda drivers for us, particularly around, you know, the changes in positive data in the marketplace and all of the initiatives that are being undertaken by the central bank to improve competitiveness and to drive more financial inclusion. I think that actually would be very much aligned with the sort of agenda that Lula would want to pursue anyway. You know, early days, but we don't think that there's a whole lot of change to that.

There were two consumer questions, one on LatAm and two, I think, in North America in relation to what we expect in the H2 . Lloyd, do you wanna lead off and maybe we'll ask Craig to comment as well?

Lloyd Pitchford
CFO, Experian

Yeah, I'll lead off there. Latin America consumer business continues to grow well. You know, if you look back over the last year or so, you'll see we've been pretty consistently in the 20 to 40% strong growth range. Some quarters, it's better than others. Nothing really to call out there. I expect that to continue to grow strongly in the H2 . We're really getting scale in that business as you're seeing start to come through into the margin progression for the Latin America business. In North America, a few things to call out. Very strong growth in Marketplace in the H1 .

As we've said that business, the marketplace business is often driven by availability or supply of credit, which remains strong. We're seeing a little bit of tightening in the subprime area. We continue to expect strong growth in that, maybe moderating a little from those rates, but still strong growth. On the other side, if you look at our subscription business, typically, that's a business that does well on acquisition of subscribers at times when there are a few more economic headwinds. We've seen the early stages of that behavior over the last couple of months, where the acquisition of subscribers has increased and is growing quite strongly.

Just, I think, you know, some signs of encouragement there that the different bits of that portfolio act as we would expect. I'll ask Craig to chip in maybe on the competitive position you asked there, Paul.

Craig Boundy
COO, Experian

Yeah. Hi, Paul. I mean, I think, you know, if you look at our various consumer businesses, you know, we do find ourselves very well positioned. You know, we have a different set of offerings in both membership and in the marketplace. I think we've continued to add in more value for consumers, and Brian touched on this in his presentation. Adding in the ability for people to add their rental payments via Boost is another important thing that you can do with Experian. It lets consumers really get access to the best products that they possibly can, things like the personal privacy scan that we've added in. We continue to add more and more value for the consumers.

The same in our Brazil business, where the team there you know allowing you to pay bills online. Actually, at the moment, our Limpa Nome is underway as we speak, allowing people to settle their debts, having great success. I think we find the breadth of the offering and our continued innovation, you know really driving that excellent engagement with the consumers.

Brian Cassin
CEO, Experian

Okay, thanks. Thanks, Craig. Paul, next question.

Operator

The next question is coming from Kelsey Zhu from Bernstein Autonomous. Kelsey, please go ahead.

Kelsey Zhu )
Director and Senior Research Analyst, Bernstein

Hey, guys. Just on Brazil, we have seen rising NPL ratio and deteriorating credit conditions, which might lead to slower credit growth. Just how should we think about the growth rate of that market sort of in the H2 ?

Lloyd Pitchford
CFO, Experian

I think. Hi. I think the key thing, you know, when you look at the metrics for credit is just how much the deregulation on the data side is really driving structural growth, in our business. You know, we know that credit spreads are very high in Brazil because of the absence of complete and accurate data to be able to do risk underwriting. With that change, that brings a lot of new competition into the market, a lot of new sources of credit, which is really driving our structural growth. It's also interesting to see some of the economic metrics in Brazil obviously moving in the opposite direction to the UK and the US with lower inflation forecasts, et cetera.

This year as a whole, slightly higher GDP growth expectations. We're very confident in the outlook in Brazil. As we've said, the changes to the market that really drive financial inclusion and drive credit capacity across the market, we think will provide a tailwind for a number of years.

Kelsey Zhu )
Director and Senior Research Analyst, Bernstein

Thanks. Very helpful.

Operator

Thank you. The next question is coming from Justin Forsythe from Credit Suisse. Justin, please go ahead.

Justin Forsythe
Equity Research Analyst, Crédit Suisse

Thank you very much. Just two from me, if you don't mind. Firstly, want to get a little bit more around the assumptions going into next year. Of course, you mentioned it seems like a little bit of weakness starting to show in the US side of the business. I mean, what sort of timing are you thinking about for a potential kind of more concentrated downturn? And also, you know, there's a lot of differences, I think, to the GFC, and you've talked in the past about your resilience through the GFC. But perhaps you could parse through what you're thinking about when kind of laying out reiterating guidance for the remainder of the fiscal year and then going into kind of the following. Secondarily, a more strategic type question around open banking.

I know you've mentioned some initiatives in Brazil, you know, in a few different fronts. But really wanted to think longer term as to whether you think of that as a threat or a, you know, potential benefit. Meaning, you know, open banking effectively democratizes access to a lot of the data that you, as a company, sell to third parties. Just wanted to get your view longer term on partnerships and strategy around open banking, more holistically, especially when it comes to credit data. Thank you.

Lloyd Pitchford
CFO, Experian

Sure. Thanks, Justin. You know, I think maybe I'll deal with the open banking when I come back on the guidance. I think just on the point, I think we've already given sort of guidance for H2. I don't think we're gonna give guidance for next year at this stage, but I'll let Lloyd elaborate on that a little bit and also address the differences on the GFC, you know, profile of the business then and now.

Brian Cassin
CEO, Experian

Open banking, we definitely see as a big opportunity for us. It already is one. This started a number of years ago in the U.K. In the U.K., there've been really two areas where we've seen growth as a result of it. One is the product that we call categorization. We developed a product called Trusso, which we're actually using all over the world now, which uses machine learning to essentially categorize transactions, and it's very helpful in customer management, in understanding areas of consumer spend and so on. There are specific aspects of regulation around open banking in every market.

Which means that the answer to your question about does it ever replace the core bureau is really, really difficult. For example, in the UK, current legislation doesn't allow you to store the data, and then you have to reconsent every three months. You have no history. Really you need to think about this as an add-on, not as a substitute. You know, we've seen that evolve into Brazil. It's still very early stages in Brazil, around open banking. You know, I think one of the things that we see, given our membership base there, is that we're gonna be able to very rapidly use the open banking legislation to get access to additional consumer contributed data, which will again further enhance our B2B business and our B2C propositions.

Although we don't have open banking in North America, we've been actively really pushing open banking concepts. Boost is really an open banking concept, which we use in North America to get consumers to contribute more data to their file. Something in the order of 11.5 million people have done that already. I think you're gonna see this become a bigger and bigger opportunity for us. Of course, in EMEA and Asia Pacific, primarily EMEA, open banking again really plays into things like affordability. In many cases, depending on the structure of the market, it can actually enhance the prospects for B2B business because you don't have perfect data sets everywhere where we operate. You know, I don't see it as a threat, I see it as an opportunity.

There's a lot of players in it. I think there's a tremendous amount of funding gone into it. I think if you looked across the open banking world, you'd probably find that we actually have more revenues than all of them put together. You know, very much in its infancy. For example, open banking in the U.K. has been around for at least five years, if not more. Took a long time to get going. You know, we think it's a great opportunity for us longer term.

Lloyd Pitchford
CFO, Experian

Justin, on to the guidance. We obviously outlined our guidance for this year back in May. Clearly, a lot's happened in the world since then, but you can see the strength of the business and the momentum that we have. We've reiterated that guidance today after reporting a strong H1 . As you think about the outlook into next year, obviously we'll guide in May to next year. On your question of, you know, a possible economic downturn, you know, clearly, we're seeing, you know, the number of economists that are forecasting the U.K. and the U.S. entering recession is clearly increasing. That probably is more a next year question than a this year question.

Looking back, you know, we've had two big global shocks since we've been a listed company with the GFC and the pandemic, and we didn't go negative in either of those. We reported 2% through the GFC. The outlook we've given, the guidance we've given previously is if you apply the GFC type scenario on our current business portfolio, that's changed quite a bit, you might expect growth to be something in the 4 to 5%. Now, that's a very particular scenario. Clearly, the froth has been taken out of the mortgage market, which is a bit of our business ahead of any coming economic downturn. That might turn that 4 to 5% into a 5 to 6% range.

Clearly, every economic cycle is different, but I think we've shown the ability to be very resilient in a downturn and to be able to also protect margins and investing for the future so that we have a strong recovery when it comes.

Justin Forsythe
Equity Research Analyst, Crédit Suisse

Got it. Thank you both. Really appreciate it.

Lloyd Pitchford
CFO, Experian

Thanks.

Operator

Thank you. The next question is coming from Sylvia Barker from JPM. Sylvia, please go ahead.

Sylvia Barker
Analyst and European Business Services, J.P. Morgan

Thank you. Hi, morning, everyone. Three questions, please. Firstly, on expectations by quarter, your comments indicate that you might be below that 7 to 9% range for Q3, but you've maintained the range for the full year. Can you just talk about the sensitivities you have within the guidance for Q4? Secondly, the cost split between H1 and H2 in North America, can you give us any quantification of, I guess, how much more you spend in H1 and how much less you might spend in H2? And then finally, on verification, any update on the $150 million run rate for this year? Can you comment maybe on the employer services versus verification mix by year-end? Or are you still not commenting on that? Thank you.

Brian Cassin
CEO, Experian

Well, Lloyd, do you want to deal with the expectation? Maybe we'll go to Craig, just talk generally about verifications.

Lloyd Pitchford
CFO, Experian

Yeah, sure. On the call, we don't give individual quarterly guidance, Sylvia, but I've highlighted that we had, in the prior year, two particular bits of one-off income in that we called out at the time in health and around the short-term lending. You have to take that into account a bit when you think about the seasonality, but it's more a last year effect than this year effect. You know, we've got what, four and a half months to go in this year, a very strong 8% banked for the H1 . That gives us the confidence really, you know, to reiterate the guidance, the momentum we have. Nothing really further to add on that.

on the cost split, you know, I think my guidance, the guidance I've given on the margin, we expect some of the margin headwind in North America to abate in the H2 as we get a better flow through on some of our investments. So, it's really about those scaling rather than a difference in our discretionary spend.

Brian Cassin
CEO, Experian

Craig, do you want to just comment more generally on the progress and verifications? I think Sylvia's specific question. I don't think we've given the details yet.

Lloyd Pitchford
CFO, Experian

Yeah, the 150 I've mentioned previously, and we said over 150, and we're very confident in that. We'll give you more details on that at the year-end.

Brian Cassin
CEO, Experian

Craig?

Craig Boundy
COO, Experian

Yeah, I think, Sylvia, overall, we're very pleased with the progress that we're making. You know, the employer services capability combines very well then with allowing us to build out the Experian Verify proposition. I think Brian covered earlier, we got 134 contracts signed, and we're really across a range of sectors, which shows us making excellent progress there, and our record count keeps growing. I think that this is something where the combination of our understanding, not just of data, but also of the analytics and the use of the data, is helping us really grow that business very effectively. Pleased there.

Pleased to see the growth across a range of different client groups and sectors and the combination of employer services works very well, allowing us to strengthen our Verify proposition.

Sylvia Barker
Analyst and European Business Services, J.P. Morgan

Thank you, both. Maybe just on the growth in records. You've got some payroll providers in the UK. You've obviously got at least one that we know of in the US. Maybe since the previous time you spoke, can you maybe just update us on any progress with the payroll providers themselves, contributor or new payroll provider relationships that you might have signed up, as opposed to getting more records through the employer services side?

Lloyd Pitchford
CFO, Experian

Just to clarify, the records that we talk about and the $150 million, that's entirely focused on the US business. Brian outlined in his slides the great progress. We've taken a market-leading position with the payroll providers in the UK, progressed very rapidly. We've continued to add to those payroll providers in the UK during the H1 and in the US during the H1 also. Very strong progress. As you see, we've had a particular focus in this period on contracting financial services clients with the Verify product and making great progress on that.

That tells you a lot about the scale that we've been able to achieve now in the record count. Very optimistic about the outlook for the business.

Sylvia Barker
Analyst and European Business Services, J.P. Morgan

Brilliant. Thanks so much.

Operator

The next question is coming from Anvesh Agrawal from Morgan Stanley. Anvesh, please go ahead.

Anvesh Agrawal
Equity Research Analyst, Morgan Stanley

Yeah, good morning. I got three questions, please. The first is, I mean, Lloyd, you talked about the balance sheet below leverage target range, and clearly, given the rates environment, the private market multiples must be coming down. Just wondering what set of opportunities you see on the M&A side, do we expect an acceleration? And if the answer to that is yes, like, what are the areas you're looking to add? The second question is, clearly, the UK margin got held back by the investments we have seen. Just wondering where are you on the cost saving or transformation plan and any change to your midterm expectation of improvement in that business.

Sort of third question is clearly the FHFA ruling, and I know mortgage is quite small for you, but given your sort of stake in VantageScore, wondering any sort of pickup we expect in the adoption of the VantageScore score, and then also what impact the regulation that instead of three scores, the lenders can now use only two can have on the business.

Brian Cassin
CEO, Experian

Great. Thanks. So quite a few questions there. We'll sort of divvy them up. Let me deal with the M&A one first, and then Lloyd can talk about balance sheet and the margin, and maybe we'll go to Craig on the FHFA question. M&A, you know, we continue to be very active in looking at opportunities. I think at the start of the year, I referenced the fact that, you know, prices hadn't adjusted in the private markets. We're still seeing low levels of activity, so it may take a bit more time. We'll always be judicious in how we use that capacity. We're looking to make, you know, good strategic additions at good value prices if we can get them.

You know, I don't know anything in particular to sort of say that it's about to sort of accelerate, but we do think there should be more opportunities in this environment, and we're actively looking. The areas that we'd be focused on would be the areas that we've spoken about before, strengthening core data assets, you know, looking to add in areas like fraud and identity, you know, some of the add-ins and some of our business units and some of our targeted verticals. Quite a broad spread. Plenty of opportunities. Whether we can get them all at the right value equation remains to be seen. Balance sheet, Lloyd?

Lloyd Pitchford
CFO, Experian

Yeah. I think we've covered very strong. We're below the bottom end of our leverage range, and this is a great time to have that balance sheet strength, given the valuations, as you mentioned.

Brian Cassin
CEO, Experian

Maybe we go to Craig for the FHFA, and we'll come back on the UK margin progression.

Craig Boundy
COO, Experian

Yeah, no, absolutely. Maybe let me start at the beginning with the sort of what the FHFA ruling was. This is a ruling that applies to mortgages that are securitized by Fannie or Freddie. It laid out two particular things. One, the ability for lenders to use a new score, and they were using FICO 2, which, you know, is really quite an outdated score. Two potentials, one of which is Vantage. The second is to move from a three-bureau report to a two-bureau report. Now important to understand the timing. The mortgage industry typically moves quite slowly, and at the moment this is just an announcement with no guidance on exactly how to implement. It will take quite a period of time for this to be implemented.

Of course, the purpose of the change is to drive inclusion, which is something we've been, you know, a big driver of as an organization and something that we think is incredibly important, given things like Vantage allowing a broader scoring of the population. For us, we think this will take a while to play out. The ability to add in Vantage, we think is a good thing. This will drive for us some demand in, you know, Ascend and analytics, some kind of retrospective analytics and score analysis. In terms of the move to two bureaus, it will come down to the strength and importance of the data, and the analytics. Our Ascend capability positions us very well to allow people to conduct the right analytics.

Our Boost offering, particularly most recently adding in the ability for people to add rental payments, which are very important in mortgage underwriting, I think gives us another good strength. As an organization, we really believe in financial inclusion. We think these moves are very good for financial inclusion, but it's the mortgage industry, and so it will be slow for them to be adopting. At this stage, there isn't even any guidance on exactly how to implement. We're well-positioned, particularly with the Boost and the Ascend analytical capabilities that we've got, for this to be a good thing that we can do in adding in our help to financial inclusion.

Lloyd Pitchford
CFO, Experian

On the UK margin, Anvesh, no change to our long-term guidance there. You know, over the medium term, we'd expect the great position that we've staked out in the verifications market to contribute well to margin. In the near term, you look at the full year and into next year, we'd expect the underlying margin to continue to progress in the UK. Clearly, we're making the investments in verifications. We'll call both those movements out, but no change to the long-term guidance.

Brian Cassin
CEO, Experian

Maybe I would just add, you know, I think, you know, the investment we're making in UK verifications is a fairly material one. I think it's another example of, you know, the sort of investments we make in the P&L to drive longer-term, growth opportunities for us. We expect that will, you know, play out to our benefit in years to come. You know, we're doing a number of those across the business this year, irrespective of macro environment.

Anvesh Agrawal
Equity Research Analyst, Morgan Stanley

That's clear. Thank you.

Operator

The next question is coming from Kate Carpenter from Bank of America. Kate, please go ahead.

Kate Carpenter
Equity Research Vice President, Bank of America

Hi. Thanks for taking my question. Just to follow up on verification services, definitely appreciate that there's strong structural growth opportunities here, but was wondering if you could talk about how increasing revenue and earnings from this business line could impact the cyclicality of your overall business mix, maybe not this year, but as we think about the medium term. Second question, just if you could elaborate on the customer profiles of your value-added services such as Ascend and whether the mix skews more towards larger or smaller institutions. Thank you.

Brian Cassin
CEO, Experian

Sure. I think on the cyclicality, I mean, I think quite frankly at this stage, it's gonna make no difference. Longer term, I mean, if we're hugely successful in this, it may add a bit. Lloyd?

Lloyd Pitchford
CFO, Experian

Yeah, I think it's probably procyclical that if you think about what we're doing with that business. Clearly there's a lot of opportunity with those records, not just within the markets that they're currently used within, but more broadly. That's why long term it's a really interesting market for us. It's probably procyclical long term but you know it's still a small part of the business for us.

Brian Cassin
CEO, Experian

On Ascend, maybe I can invite Craig to just give a bit more detail on that.

Craig Boundy
COO, Experian

Yeah, absolutely. I think Brian touched on this earlier. Ascend is really a suite of products now. If you start with the analytical sandbox, it's really a big data analytics platform that is certainly used by very large lenders, but over time is being used by mid-size and smaller lenders as well. It's particularly relevant in the current economic climate with people wanting to be able to more quickly change models and update them. You then add onto that our Ascend Ops capability, which lets people deploy models into production. You've designed the model and you want it to go live, and Ascend Ops really cuts a lender's ability from, you know, probably something up in the several hundred days it would've taken them to deploy models to less than a week.

Both improving productivity but also improving the speed of deployment. Ascend Marketing that lets you combine those analytical technology capabilities and deployment capabilities used in underwriting now into marketing and customer acquisition. Very important that actually plays across a wide range of client segments. I think that we've found over time, yes, absolutely used by large organizations and into some of the prime lenders, but now progressively used by smaller and mid-size lenders as well, are particularly important in the current climate for the agility that they bring. Most recently adding in data and information into those platforms about small business lending and building out our strength and capability there.

Kate Carpenter
Equity Research Vice President, Bank of America

Perfect. Thank you very much.

Operator

Thank you. The next question is coming from Andrew Ripper from Liberum. Andrew, your line is now open.

Andrew Ripper
Equity Research Analyst, Liberum

Yeah. Good morning, everybody. Well done on the numbers. Got a couple, please. First of all, could you just remind us on tech transformation where you are in the program? I think this year is quite a significant one for the rollout in the UK. Lloyd, maybe you can just touch on the sort of deltas in terms of cash and P&L. That's the first question. Secondly, actually an addendum to that is just I noticed the CapEx on internally generated software was up about $40 million in the H1 . Maybe you can just talk a little bit about where you've been spending the money. Secondly, on cash flow, Lloyd, you mentioned $50 million reorg on Asia Pac, EMEA for this year.

Just can you confirm, is that all cash cost, or the P&L charge? Is there gonna be any difference between the two? Finally, back to consumer. I think probably the only question that hasn't been asked on consumer. You're hitting the annualization of the Gabi acquisition, and we haven't really discussed insurance today. I wonder if you could just give us a brief update on how the insurance vertical is going, and what sort of growth are you seeing in that business, organically. Thank you.

Brian Cassin
CEO, Experian

Andrew, a lot of questions there. A lot of P&L and CapEx ones there. I'll give Lloyd a moment to gather his thoughts on that. Maybe we would touch on the Gabi acquisition and the insurance progress first. I'll start off with a comment, maybe ask Craig to join in as well. I mean, you know, I think we're happy with the progress there. We're seeing good growth. We always said, actually, that the main product launch will be towards the back end of this year. Really that's sort of a substantial improvement in the, what we call digital agency. Really developing a kind of a consumer proposition that you would expect more to see in the sort of cards and personal loans than you can currently get online and insurance in the US today.

That's progressing quite well. We expect that to be a contributor to growth in H2. Just going back on the tech transformation. Sorry, Craig, I mean, maybe do you wanna just join, add a comment on Gabi?

Craig Boundy
COO, Experian

Yeah. I mean, I think one of the things that's important here is the Claim Your Car proposition that we've launched to our consumer members that prompts them the ability to sort of say, "Yes, that's my car." We've pre-populated that with our existing automotive data that we hold. One of the abilities to bring together our capabilities here, giving our consumer members the ability to say, "Yep, that's my car," and then off the back of that, connect that into stronger insurance offerings. I think, as Brian said, the digital insurance market in the U.S. is still very nascent relative to other countries, and we're very well-positioned for our consumer base to continue to grow there.

Brian Cassin
CEO, Experian

Andrew, on the tech transformation, you know, we're at sort of various stages in different countries in different regions, but progressing well. A large way through, for example, in North America, less so in the UK, although it's a heavy lift this year and into next year, and then ongoing work in Brazil, which is at various stages of, you know, completion. We still have quite a few years to go on that. Craig, again, do you wanna add anything to that?

Craig Boundy
COO, Experian

I mean, I think you said it well. Our you know, a lot of very good progress all over the organization as we start to see the benefits, particularly to our speed of innovation, from the new technologies that we're building and the new platforms we're able to operate. I think you see that come out all the way through the presentation, stated most obviously in things like the new modules we're building into Ascend, that's on our new technology stack.

Brian Cassin
CEO, Experian

Yeah. Just to add that on into the costs. Obviously, a number of years ago, we put the whole of the consumer business onto cloud modern infrastructure. Where you look across the different businesses, we're well progressed. As a reminder, all of the tech transformation is going through our normal financial numbers. Of the 9% CapEx guidance that we've got for this year, about 1.5% is associated with the migration and tech transformation costs. That gives you a sense.

In terms of the step-up in spend that you mentioned, Andrew, a bit of that is due to the start of the UK transformation program, and quite a bit of it is due to a really active program of new product development in our direct to consumer businesses. You can see the breadth of activity that we've got there, and particularly as we gear up to expand the insurance proposition. On the EMEA and Asia Pacific restructuring, $50 for the full year. Roughly our expectations now, about three-quarters cash and about a quarter non-cash.

Andrew Ripper
Equity Research Analyst, Liberum

Thanks for your answers all.

Brian Cassin
CEO, Experian

Thank you. I think we've got time for one more question.

Operator

The last question is coming from Kean Marden from Jefferies. Kean, let's go ahead.

Kean Marden
Equity Research Analyst, Jefferies

Thanks. Morning, all. I had a very quick one. Again, this one for Lloyd. The $152 million write-down, I'm just wondering whether you can give any insight into whether that relates to

A country or a particular acquisition you may have made in the past, and just any other CGU where the headroom is currently tightened, when you retest over the next 12 months, you might need a similar outcome.

Lloyd Pitchford
CFO, Experian

The key thing that happened in the H1 is I think everybody's seen is the step change in global interest rates. If you look in the financials, that had two effects in the H1 . The first one that's positive, and you can see it in our numbers, is we have to mark to market the fixings that we've done on our debt portfolio. There was about a $89 million gain on that in the H1 . On the other side, you're required to redo your carrying value tests.

It was the EMEA CGU that step change in rates required us to take the GBP 152 million accounting non-cash charge. If you go back to the full year, all the disclosures are there in the full year, Kean. If you look at the change that we've seen in interest rates, if you look back at what we put at the end of last year, you would have expected an impairment given that change in rates. It's a very marked step up.

It's the group of assets in EMEA all the way back in time immemorial combined together in a single cash generating unit.

Kean Marden
Equity Research Analyst, Jefferies

Okay. Thanks very much. Good luck shaking off the cold, Lloyd.

Lloyd Pitchford
CFO, Experian

Yeah, thank you. Sorry for the raspy voice.

Kean Marden
Equity Research Analyst, Jefferies

No problem. Bye.

Brian Cassin
CEO, Experian

Right. Well, we'll then let Lloyd get another lozenge in his mouth, so he can sort that out. Great. That concludes today's session. Thanks everybody for joining us. Hope you all have a good day, and we look forward to speaking to you again in January for our Q3 trading update. Thank you very much.

Operator

Thank you, everyone. That concludes your conference call for today. You may now disconnect. Thank you for joining, and enjoy the rest of your day.

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