Funding Circle Holdings plc (LON:FCH)
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May 13, 2026, 4:49 PM GMT
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Earnings Call: H1 2022

Sep 8, 2022

Lisa Jacobs
CEO, Funding Circle

Thank you for joining us today. I'm here with our CFO, Oliver White, and we're pleased to be able to share our half-year results. I'll start with a brief overview, pass to Oliver for the financial results, and then finish with an update on our medium-term plan before we open up for your questions. Our mission is to build a place where small businesses get the funding they need to win. Over the last 12 years, we've used our data and technology to solve the big problem of small business lending. For our businesses, like David's Flower Station, who are celebrating their 20th year in business, we deliver a quick and easy experience. We have transformed the small business borrowing process from something slow, arcane, and paper-based into something that is quick, easy, and online.

This allows our SME owners to concentrate on doing what they do best, running their business. For our platform investors, we've opened up a new attractive asset class, delivering robust and attractive returns. We use our deep data lake, which has over 2 billion data points, to drive predictive risk models, outperforming traditional bureau scores. The platform delivers a huge impact. To date, we've originated over GBP 14.5 billion of loans to 130,000 businesses. Last year, in the U.K. alone, lending through Funding Circle supported over 100,000 jobs, contributed over GBP 7 billion to GDP, generated GBP 1.9 billion in tax receipts, and supported communities up and down the country. I, and our team of Circlers, are really proud of the impact that we have had to date, but we know we can do more.

We are well-positioned and executing on our growth potential. Our market-leading technology and data capabilities continue to power our superior customer experience. Instant decision technology enables 70% of applicants in the U.K. to apply in six minutes, receive a decision in nine seconds, and have money in their account in 24 hours. This remains a unique and differentiated proposition in small business lending. We maintain high customer satisfaction, as evidenced in our NPS of 80 in the U.K. and 83 in the U.S. This generates continued borrower demand and gives us a strong base from which to grow over the medium term. We have a proven platform model. Over the last 12 years, we have delivered robust and attractive investor returns through the platform, thanks to our technology, data, and risk management.

Despite the challenging macro environment that we're all seeing and hearing about, we've seen no evidence of increased arrears, and indeed, we've upgraded our investor loan return expectations on most of our historic cohorts. This speaks to the strength of our risk models. On the back of this track record, we continue to see investor demand as evidenced by our recent funding announcements in both the U.S. and the U.K. While we're not seeing any material signs of stress, we are well aware of the pressures facing our customers and the broader macro economy. We will therefore be taking a prudent approach to originations going forward. We'll also maintain attractive returns to our platform investors by continuing to increase pricing as base rates rise. In March, I announced our medium-term plan.

Building on our foundations of technology, customer satisfaction, and a strong financial position, it is built around three customer-focused pillars, driving long-term growth. Attracting more businesses through multi-channel marketing and more embedded partnerships. Saying yes to more businesses through increased conversion of quality applications and improved customer journeys. Becoming number one in new products, which means building on our current capabilities to achieve market-leading positions in new products. We have started to execute against this, and whilst it's early days, some of the highlights over the last six months include two Lending-as-a-Service pilot partnerships, an expansion in our product set in both the U.K. and the U.S., and good customer engagement with our new product, FlexiPay. Oliver will talk in more detail about the financials, but let me draw out a few highlights. We delivered a good set of results in the first half.

Group revenue of GBP 77 million, adjusted EBITDA of GBP 10.6 million, and operating profit of GBP 1.5 million. We have a healthy balance sheet, GBP 299 million in net assets and GBP 183 million in unrestricted cash. Given the strong return performance of our historical loan cohorts, our investment income and our investment-adjusted EBITDA was above expectations, and this led us to exceeding our expectations over this period. Despite this good performance in the first half, we'll be taking a prudent approach in the second half of the year, driven by the uncertain macro environment. That leads us to reducing our income guidance for the full year by GBP 15 million to a range of between GBP 140 million and GBP 155 million. We continue to reaffirm our profit guidance for the full year.

Now I'll pass to Oliver to take you through the financials in more detail.

Oliver White
CFO, Funding Circle

Thank you, Lisa. Good morning, everyone. It's my pleasure to be able to share Funding Circle's financial performance for the six months to thirtieth of June. However, before I do that, let me begin by recapping how Funding Circle makes money. We have a fee-based income model, what we call operating income, with some limited investment income. Within our operating income, we receive transaction fees and servicing fees. Transaction fees are charged to borrowers, are driven by origination volumes, and account for around 55% of total income. Typical yield is circa 5%, and that yield is relatively stable over time. Servicing fees are more of an annuity stream charged from investors. Fees are around 1% per annum and driven by the loans under management. The proportion of income from servicing fees has increased over time as loans under management has grown.

In 2019, for example, they represented only 17% of total income compared to over 30% today. Together, the transaction and servicing fee income make up around 85% of Funding Circle's total income. Investment income is driven via equity invested where it makes the platform stronger. For example, where lenders require co-investment. The yield will depend on the nature of the investment and its risk/reward characteristics. Over time, we expect operating income will make up a greater proportion of total income. Investment income is reducing and becoming less volatile. In the half, investment income has reduced to 14% of total income, down from 20% in 2021. Let's now look at the group results and overview. The table shows the performance in half one 2022, alongside the comparatives of half one and half two of last year.

By way of context, Half one 2021 was the peak of the government guarantee programs in both the UK and in the US. Turning now to the recent period. Loans under management were GBP 4.1 billion, down GBP 400 million from the end of 2021 due to anticipated loan amortization and prepayments, and the continued forgiveness of US PPP loans as expected. Origination volumes were GBP 0.8 billion in the half, up 21% to the previous half and 51% down on the first half of 2021. Operating income at GBP 66.4 million was down 6.5% in half two and down 30% in half one of 2021. Operating income in the US was distorted by the deferral of PPP fees.

Adjusting for this, the underlying operating income grew from GBP 57 million in H2 to GBP 63.9 million in the current period. Investment income continued to reduce as previously guided with both the US and the UK warehouses sold in 2021 and remaining loans on our balance sheet amortizing down. The second half of last year saw fair value gains on our balance sheet investments, reflecting in part a write back of prior period losses. This half saw a small fair value gain reflecting strong actual loan performance. This performance is also reflected in our returns to investors on our platform. We have again revised return expectations upwards. Costs remain well controlled. Expenses above adjusted EBITDA were flat at H2 2021 and 9.5% lower than H1.

Funding Circle remains profitable at both the adjusted EBITDA and operating profit level at GBP 10.6 million and GBP 1.5 million respectively. Funding Circle continues to have a robust balance sheet with cash of GBP 201 million, of which GBP 183 million is unrestricted. Net assets grew to GBP 299 million, up GBP 11 million. I will now explain these results in more detail. Turning first to the UK. In the UK, loans under management have reduced sequentially versus half two 2022 through expected amortization and loan prepayments. Originations are at GBP 641 million. This is reduced from the peak of government schemes, but up 8% on half two of last year. UK total income is up 2% from half two 2021 at GBP 61.9 million.

Within this, operating income, so our fee income of transaction fees and servicing fees increased by 6% to GBP 55.2 million. Adjusted EBITDA is GBP 7.6 million. Half one of last year saw a high level of originations for the peak of the government guarantee program, and half two saw a significant contribution from fair value write-backs. Operating adjusted EBITDA more than doubled to just under GBP 5 million in the half. The UK continues to deliver net operating profits. Turning to the US. Loans under management reduced to GBP 371 million, with most of the movement coming from the PPP schemes, where GBP 48 million of PPP loans remain. As a reminder, these are designed to be forgiven by the government if certain criteria are met, for example, around the use of the funds to pay salaries.

PPP loans accounted for $125 million of our loans under management at full year 2021. This was down to $48 million by half one of 2022, and no servicing fee is received on these loans. There was a net increase in loans under management of our commercial lending to $323 million. Originations were $145 million, down from the peak of the government schemes, but more than double half two of 2021. Total income in the US was $14.2 million, down in half one and half two last year. Of this, operating income was $10 million, up compared to $7.1 million in half one 2021, but down in half two. As a reminder, we defer income from one period to another with PPP loans.

On the underlying basis, operating income almost doubled to GBP 7.6 million from GBP 4 million in H2 2021. The US continues to be adjusted EBITDA positive at GBP 1.9 million, and broadly operating profit breakeven with a loss of GBP 0.1 million. This profitability was driven by the strong performance of investments adjusted EBITDA based on actual performance of the loans in the half. Operating adjusted EBITDA was a loss of GBP 7.8 million, and excluding the impact of PPP income deferral, was a loss of GBP 10.1 million as we build the business back to scale. Turning to costs. Operating expenses have continued to be actively and tightly managed. These costs are largely technology, staff costs, and marketing costs. Following four halves of continuously reducing costs are further reduced by 1% in H1 versus H2 2021.

We continue to invest in technology, and we retain a conservative position on capitalizing this spend. Marketing costs remain relatively stable at 26% of operating income. We expect to see marketing spend continuing to remain below 30% of operating income going forward. Our balance sheet remains robust. Net assets are GBP 299 million, up GBP 45 million since H1 2021. The net asset position includes cash of GBP 201 million, including unrestricted cash of GBP 183 million. As a reminder on what we mean by restricted and unrestricted. We use the term unrestricted to differentiate from cash we either hold in investment vehicles owed to bondholders, while we have collected guarantee fees for the government schemes that we will pay over. On the next slide, I will talk more about how we propose to utilize that cash.

Unrestricted cash is reduced by GBP 60 million since the end of 2021. This has been driven by choosing to wind up and exit the UK securitization with a cash outflow of GBP 60 million in half one. There will be GBP 10 million of corresponding cash inflow related to this in half two, with the remainder in 2023, and executing this considerably simplifies the balance sheet. We supported the employee benefit trust to purchase GBP 5 million of shares, reducing the dilution impact of share schemes. The initial funding of the FlexiPay product to the tune of GBP 5 million. These have been offset by cash inflows of GBP 10 million from equity invested in the loans as these loans pay down. Funding Circle equity invested in the loans is GBP 92 million, up from GBP 70 million at the end of 2021, driven by the above items.

In other words, the net movement in cash has flowed into the equity we have invested. This GBP 92 million is well within our capital guardrails of GBP 118 million we set out in December 2020. Funding Circle's ample cash to support business investment and growth as we continue to execute our medium-term plan. Going forward, we intend to use our cash as follows. Firstly, we hold cash to cover the business for potential risk. We run internal stress tests to dictate the appropriate amount, and we hold this over and above the minimum regulatory levels required in some covenants for institutional investors. This total amount varies with our business activity but is around GBP 75 million. The UK continues to be cash generative.

We will continue to fund the U.S. and FlexiPay operating cash flows until they become cash generative, which we project and target to occur during 2024. We use the Funding Circle balance sheet where it makes our platform stronger. We are, and will continue to be, the sole investor in FlexiPay until it reaches maturity. In half one, we took the opportunity to wind up the U.K. securitization, given the rapid cash payback and the opportunity to simplify the balance sheet. Similar opportunities will present themselves on the two U.S. securitizations. We still see significant opportunities for growth in SME lending beyond our medium-term plan. It is important we retain the financial resources to pursue those opportunities as they arise. At present, we have no plans to commence distribution to shareholders.

We have, and we will continue to support the employee benefit trust to purchase up to its 5% limit, reducing the dilution of our share schemes to existing shareholders. We will evaluate any potential business growth opportunities compared to the opportunity offered by share buybacks or similar. We are also very conscious of the uncertain macro outlook and the importance of a robust balance sheet at these times. The board will keep this under continued review. This slide shows, for both the U.K. and the U.S., the latest expectation of returns to investors in our platform. As can be seen, even for those loans most impacted by COVID, our investors have received an annualized return of 4%-6%, and we have again improved the outlook on those return expectations. This is shown in the bubbles, which contain the basis point improvement on our prior expectations.

You will notice that in the U.K., the 2021 cohort expectation has marginally reduced. The actual performance to date of these loans is better than our prior expectation, but the return shown is a blend of actual and forecast performance, and therefore consistent with our prudent approach to the uncertain macroeconomic climate. We are forecasting a deteriorating outlook. This obviously has a more material impact on the more recent loans, where the balance of the performance is more weighted to forecast projections. Though of course, forecast returns of over 5% are still very strong. It should also be noted that the U.S. 2021 loan cohort actually has a slightly improved outlook. In the U.S., our actual performance has been even stronger and the economic outlook is less stressed. The investor returns shown demonstrate the robustness through the cycle of the asset class that Funding Circle has developed.

Funding Circle is, at its essence, a small business lending platform matching SME borrowers with investors. To date, GBP 14.5 billion of loans have been originated on our platforms. The pie chart on the left-hand side shows the sources of funding for our GBP 4.1 billion of current loans under management. This diversified set of funding sources remains broadly stable, with asset managers and banks continuing to be the largest investors. As can be seen within each of these segments, we further maintain a diversified investor base. As a reminder, retail has been closed to new lending since the inception of the government-supported lending in May of 2020. At the full year 2021 results, we confirmed that we will not reopen the retail book to new lending and will manage the wind down of the book as loans pay down.

The proportion of the book funded by retail has reduced to 4%. We are actively managing the business through the uncertain macro environment. We are maintaining robust and attractive investor returns. We have continued to refine our credit model to sustain a prudent approach to originations and have adjusted pricing to borrowers given the rising interest rate environment and its impact on investor expectations. We are seeing continued investor demand to fund loans. In the U.K., we have signed new forward flow agreements with three asset managers, and in the U.S., we have signed new forward flow agreements with four banks and credit unions. The most recent signed only last week. The business has an active forward pipeline, and we anticipate adding further new investors during the remainder of half two. Despite the challenges of the external environment, we will remain ready to support our SME customers.

The business is in a good position, and we are well prepared to manage through the challenging macro environment. Of course, we do recognize the uncertain macro environment we operate in. As a result, we have adjusted our revenue guidance to reflect the emerging challenges and the prudent actions we're taking in response. Accordingly, we now see total income in the range of GBP 140 million-GBP 155 million, down from our previous guidance of GBP 155 million-GBP 170 million. We retain confidence that the business will be adjusted EBITDA positive for the year, but now skewed to half one following the strong performance of investment adjusted EBITDA. We remain excited about the medium-term plan and the growth opportunities it offers. Our medium-term guidance for 2025 remains unchanged. I would now like to pass back to Lisa.

Lisa Jacobs
CEO, Funding Circle

Thanks, Oliver. In March, I spoke about our medium-term plan and vision for the future of the business. We are at an inflection point as we transition our business from a single product, direct focus business to a multi-product business, serving a direct and embedded audience. Over the last 12 years, we've built some core strengths and capabilities. Our investment in data and technology has built a superior customer experience, which our customers really value. We will build on these strengths as we transition into a multi-product platform, solving more problems for our small businesses. This will increase engagement and consequently our customer lifetime value. We will also continue to leverage our platform to reach new distribution partners by expanding our API in the U.K. and lending as a service in the U.S. We've already begun this journey, and I will speak to some of the highlights shortly.

Our superior borrower experience is driven by our technology, data, and machine learning capabilities. We don't stand still, and as we continue to grow, we feed the Funding Circle flywheel. As we attract more customers to our platform, we augment our data lake. Today, we have over 2 billion data points on 28 million businesses, comprising publicly available data and proprietary data on over 900,000 business applications and 180,000 loans. This data enables us to build accurate and predictive risk models. These models outperform the traditional bureau scores but also enable us to be smart about the data we ask our customers for, balancing risk insights with a frictionless customer journey. Our net promoter score is over 80. Our data also powers our marketing models, meaning we target those businesses most likely to respond to our marketing and to pass our credit assessment.

These combined, our customers, our technology, and our platform enable us to launch more products. These generate deeper relationships with our existing customers and help us to attract new customers, turning the flywheel once again. It's this combination of data and technology that is the moat around our business. The clearest example of how we bring data and technology to bear is in what this means for our customers. For our businesses, we deliver an instant decision to 70% of our U.K. applicants. It takes six minutes to apply. An instant decision means nine seconds. Money can be in borrower's accounts in 24 hours. This has transformed small business borrowing and the customer experience. It's the reason that David's business, Flower Station, came to us initially and is now a repeat customer.

Small business owners are busy, whether that is, in David's case, managing his team of florists, contract couriers, stock situation, or website logistics. Creating a superior customer experience differentiates our offering, increases customer conversion, and enables small businesses to focus on winning. Building on our strong foundations, our medium-term plan has three core pillars. Attracting more businesses through multi-channel marketing and deeper partner integrations. Saying yes to more businesses with expanded term loan propositions and further marketplace integrations with our partners. Being number one in new products where we can bring our capabilities to bear to serve more customer needs and achieve market-leading positions. It's still early. We're only six months into our medium-term plan. However, we're making good progress against each of these areas. I'll dive into Lending-as-a-Service and FlexiPay in the coming slides.

As part of saying yes to more businesses or serving more credit-worthy businesses, we've expanded our core term loan product set in the first half. In the U.S., we've expanded our proposition to serve super prime customers. In the U.K., we've expanded selectively to serve younger businesses. This expansion shows the strength of our data and risk models. Our Lending-as-a-Service proposition builds on the powerful capabilities that we have built in the U.S., serving over 40,000 small businesses over the last nined years with over $4 billion in lending. By way of context, the U.S. banking market is very fragmented. There are thousands of banks, regional, community, and others, and these banks often lack the technology and capabilities to do small business loans under $1 million in size.

The acceleration in digitization over the last two years has led to an increased interest on behalf of these banks to partner with fintechs as they seek to meet their customers where they want to be managing their finances, which is online. Our Lending-as-a-Service proposition provides an end-to-end service for banks and other partners that enables them to provide a new lending product for their customers, increasing their customer satisfaction and also enabling them to earn attractive returns. We can have a new partner up and running in as little as 15 days. Practically, what this means is that first we co-market with our partners. They bring them customers, and we support them in targeting. From then, we manage the rest. A quick and easy application, sales, underwriting, operations, loan offer and fulfillment, and ongoing servicing of the loans. The partner funds the loans themselves.

Our proposition is differentiated from others in the markets as we offer the full end-to-end experience rather than only providing pieces of the solution. Other Lending-as-a-Service providers tend to focus either on a small part of the overall process or just providing technology flows and data insights. Partners want to work with us because we offer an end-to-end solution that they can plug into with ease. They get to leverage our credit experience and a seamless customer journey from application to fulfillment. Since our full year results in March, we have announced two pilot partnerships with Pitney Bowes and DreamSpring. Our product embeds seamlessly into their customer journeys, whether that is through their online portal, specific marketing materials, or other customer touchpoints. What's been great to see is the customer and partner feedback to this proposition.

As one of our partner customers has said, "The product is blazingly fast." We continue to learn and iterate with these pilots, and we have a strong pipeline of further partners. We do expect this new distribution channel to take some time to scale as we bring new partners on board and go through pilots prior to ramping up. The third pillar of our medium-term plan is to be number one in new products. Our first new product, FlexiPay, empowers businesses with a credit line that enables them to pay any bill or invoice and spread the cost over three months with a one-off fee of 3%. We chose to launch FlexiPay first for three reasons. First, it allows us to solve another big problem for our customers.

Cash, as in many businesses, is king for our customers, so a tool that enables them to manage their cash flow, which is one of their biggest pain points, is very valuable. Secondly, it allows us to increase our engagement with our customers. Today, we have a product that our customers really value, but customers only interact with us on an annual basis. With FlexiPay, we are seeing monthly engagements. With our new card to be launched in beta by the end of the year, we expect to see daily engagements. Third, it opens up a large new market for us. There are nearly GBP 1 trillion in small business B2B payments each year in the UK. It continues to be early in our FlexiPay journey, but I'm very excited about what we've seen in terms of engagement and growth.

FlexiPay drawdowns are growing at an accelerating rate and have tripled between March and August. They now stand at GBP 30 million. We've issued over 2,000 lines of credit, more than double since March, and we are seeing very high levels of engagement with each active customer making 1.5 transactions per month. I remain convinced of the significant opportunity that FlexiPay will generate. I expect it will allow us to reach new customers and solve new use cases. While small businesses might not always need a term loan, they are constantly making and receiving payments. I expect this will increase our customer lifetime value. Our existing loan customers are using this today as a complementary product to their term loan. We remain on track to launch a beta card by the end of the year.

In summary, we have delivered a good set of results in the first half. Group revenue of GBP 77 million, adjusted EBITDA of GBP 10.6 million, and an operating profit of GBP 1.5 million. We have a healthy balance sheet with GBP 299 million in net assets and an unrestricted cash position of GBP 183 million. Despite the challenging environment, our loan return expectations remain robust and attractive, highlighting the strength of our data and risk models. We continue to see ongoing demand on both sides of the platform, as evidenced by our recent platform investor announcements. We are in a strong position to continue to support our customers. Our technology continues to drive significant competitive advantage and a superior customer experience. It is one of the core foundations of our medium-term plan.

Whilst we are early in our medium-term plan, we are executing well. We recognize the macroeconomic challenges but still see attractive growth opportunities over the medium term, and we continue to take advantage of these. Thank you for joining us today. Oliver and I would now be happy to take any questions.

Operator

Thank you. If you would like to ask a question, please signal by pressing star one on your telephone keypad. If using a speakerphone, please make sure your mute function is turned off to allow your signal to reach our equipment. Again, press star one to ask an audio question. We will now take our first question from Orson Rout from Barclays. Please go ahead.

Orson Rout
Equity Research Analyst, Barclays

Hi, thanks for taking my questions. The first two are just on costs. Firstly on marketing costs. These were down 37% year-over-year in H1 despite the launch of FlexiPay. I was just wondering, was this lower marketing cost more of a sign of precaution due to the macro news, or is it because FlexiPay is still in very early stages? What do you expect cost phasing to look like in terms of marketing in H2? Would you expect a pickup because of FlexiPay, or is that more for next year? The second one is on cost inflation, wage inflation. What are the trends you are seeing there? Has this already impacted costs in H1, or are you really expecting this to pick up more in H2?

My final question would just be on the guidance. I mean, H2 was slightly above expectations on EBITDA, roughly in line operationally it looks. Is the downgrade more of a case of precaution due to the macro news, or have you already started to see some early slowdown in demand as a consequence of macro and inflationary backdrop we have? Thank you.

Oliver White
CFO, Funding Circle

Hello, Orson. Thank you for your questions. I guess taking them in turn. Firstly, marketing costs. The marketing costs are down heavily compared to half one of 2021, but our marketing costs are primarily driven by origination volume and are relatively variable in that respect. The big drop is more than anything just linked to the level of origination activity. FlexiPay at the moment is not a major driver of marketing cost. FlexiPay is still in very much in a test phase and is being targeted particularly at our existing customer base. Going forwards during half two, we'll continue to test and scale FlexiPay, but I do not anticipate any material marketing spend on FlexiPay for the rest of this year. Broader than that, turning to the overall cost base.

We've clearly seen, and we're clearly not immune to wage inflation, and I think it's been well publicized. There are a number of hotspots in different parts of the recruitment market. We manage our costs well and tightly, but I would expect some cost inflation, some modest cost inflation going into half two of this year. I think your third question is really on the guidance and particularly how it relates to the macro. We see the same challenge in macro I think everybody else does. We are prudently anticipating that, but by particularly refining our credit strategy. That leads to the prudent reduction we've taken on the income guidance, and that flows through to the adjusted EBITDA.

Orson Rout
Equity Research Analyst, Barclays

That's super helpful. Thank you.

Operator

We will now take our next question from Lucas Volchik from Goldman Sachs. Please go ahead.

Lucas Volchik
Equity Research Analyst, Goldman Sachs

Hello. Congratulations on the results. A couple of questions. First one, mostly on the cash generation over the medium-term. On slide 6, you sort of give this equity invested, and then you have GBP 186 million of unrestricted cash. How should we think about, one, your equity invested going forward, especially as FlexiPay scales? Then what would the impact be on the medium-term cash generation for the business? That's the first one. Second, how big of an opportunity do you see so far in FlexiPay? Is this running ahead of your initial expectations? When you introduced the guidance you sort of gave t he qualitative, FlexiPay contribution to like your 2025, growth rate until 2025. Is this running in line with your initial expectations or is it scaling slightly faster or slower?

Oliver White
CFO, Funding Circle

Hi, Lucas. Thank you. I'll do the first question, then maybe hand over to Lisa to talk about what we're seeing on FlexiPay. In terms of our equity invested, we use our balance sheet where it makes the overall Funding Circle platform stronger. As of the half, we had GBP 92 million of equity invested. I would see probably a gradual increase to that in half two, driven by, among other things, the scaling of FlexiPay, where we remain the only investor until the FlexiPay product reaches maturity. As outlined in the pack, there were two moving parts in both the cash and the equity invested.

As I touched upon in half one, we took the opportunity to execute and exit the U.K. securitization that has some benefits in terms of fast cash payback, and also simplifies the balance sheet. I think I did mention that a similar opportunity may present itself on the U.S. securitizations going forward, which we may choose to take that opportunity. In terms of cash generation, we have ample cash to support our continued investment in our medium-term plan. I would see some net cash outflow during 2022 and during 2023. Notably, of course, that the U.K. business continues to be cash generative. Hopefully that answers your cash questions. Now, Lisa, you want to talk about FlexiPay?

Lisa Jacobs
CEO, Funding Circle

Morning, and thank you for the question on FlexiPay. As we said, it's very early days, but I am excited about what we're seeing. It is ahead of our expectations in terms of the engagement that we are seeing from our FlexiPay customers. As I said, on average, an active user is using it one and a half times a month, which is ahead of where we expected it to be. We've also seen our existing customers using it alongside their term loans. We're starting to see this complementary angle of products, and therefore deepening our relationships with our businesses, and increasing the overall lifetime value we have with them. In terms of where could it get to, it's too early to provide precise guidance on that.

You know, I don't see any reason why this couldn't be over the medium longer term, as big as our core business is today.

Lucas Volchik
Equity Research Analyst, Goldman Sachs

Maybe one quick follow-up on this. How long do you expect FlexiPay to sort of be margin dilutive? Or maybe when would you expect that business to turn breakeven?

Oliver White
CFO, Funding Circle

I think we talk in the cash page on operating basis. I would expect it to begin to be breakeven by 2024. Although, as Lisa mentioned, we see great opportunity for that. It's still early days, and the breakeven point will depend on how fast it scales, how much investment we put behind it, how we take advantage of the opportunity. Broadly, I would say 2024, 2025.

Lucas Volchik
Equity Research Analyst, Goldman Sachs

Great. Thank you for that.

Operator

We will now take our next question from Alex Bowers from Berenberg. Please go ahead.

Alex Bowers
Equity Research Analyst, Berenberg

Hi, Lisa, Oliver. I have two questions, both on funding. First, you mentioned you've signed a number of new forward flow agreements during the period. I was wondering whether you could talk a bit more about the main reasons why investors choose to fund Funding Circle loans as opposed to other funding options available to them. Sort of secondly, can I get a bit of a view as to how investor interest has been impacted by the current macro environment? Thanks.

Oliver White
CFO, Funding Circle

Thanks, Alex. I think fundamentally, investors are attracted and stay attracted to the platform because of the resilience and quality of the returns we offer over the cycle. Funding Circle, over its 10-plus years, have really created the ability for these investors to access an asset class that they couldn't previously easily access. As our returns have demonstrated, even through the COVID pandemic, we've delivered very, very strong returns. I think that's the fundamental reason. We offer attractive, resilient returns which are proven. Investors, I guess like all of us, like Funding Circle, are appropriately cautious with the economic stress we're looking into.

We've seen some increase in investor expectations as base rates and swap rates have increased, and we've reflected this in some increased pricing to the borrowers, but very much moved borrower pricing in line with how the market itself has been moving. Clearly, the Funding Circle and our funding investors are very aligned on continuing to monitor and refine our credit strategy going forward.

Alex Bowers
Equity Research Analyst, Berenberg

Thanks, Oliver.

Operator

As a reminder to ask a telephone question, please signal by pressing star one on your telephone keypad. We will now take our next question from Mark James from Investec. Please go ahead.

Mark James
Equity Research Analyst, Investec

Thank you. Can you hear me?

Oliver White
CFO, Funding Circle

We can, Mark. Please go ahead.

Mark, could you say that again, please?

Mark James
Equity Research Analyst, Investec

Hello.

Oliver White
CFO, Funding Circle

Hi. We could hear you.

Mark James
Equity Research Analyst, Investec

Yes, sorry.

Oliver White
CFO, Funding Circle

We lost you. Far away, please.

Mark James
Equity Research Analyst, Investec

Excellent. Just a quick question. You know, you've alluded a couple times obviously to the macroenvironment which we're all aware of. I'm curious, you know, the world is littered with headlines of SMEs with expanding energy costs. What have you seen in recent weeks? Has it been a good thing in terms of new loan applications or a bad thing in terms of existing loan book? I'm just trying to get a feel for the recent trajectory given you know, the escalating energy prices that we've had and probably will continue to have.

Lisa Jacobs
CEO, Funding Circle

Thanks, Mark. From a demand perspective, we've seen it continue to be relatively stable. If I look at the book, it's still performing very well. Obviously, we upgraded most of our cohorts. In the U.K., we're delivering historical average returns of about 5%. In the U.S., it's about 5.5%. The book continues to perform very well. We're not seeing any material signs of stress. You know, anecdotally, obviously, we read the same press as you. We see everything that's happening, and there are instances of where when we speak to our businesses, they are challenged with the upcoming energy costs. Our delinquencies are stable. They're about a fifth of what they were at the peak of COVID. We continue to see strong resilience in the loan book.

Mark James
Equity Research Analyst, Investec

That's great. Thanks very much.

Operator

There appears to be no further questions. I will now turn it back to the room. Thank you.

Morten Singleton
Director of Investor Relations, Funding Circle

Thanks very much. We've actually got a few questions on the webcast, but before I turn to that, perhaps I should introduce myself. My name is Morten Singleton. I'm recently come on board as Director of Investor Relations, and I'm very much looking forward to engaging with you all over the coming years. Let's just take a look at some of the questions coming through on the webcast. I'll start with one from James Hamilton from Numis. How long do you expect the Lending-as-a-Service pilots to take before a full launch is reached? How many times greater do you expect the full launch Lending-as-a-Service originations to be compared to a pilot? How important is Lending-as-a-Service to your US growth and profit expectations?

Lisa Jacobs
CEO, Funding Circle

Thanks, James. Let me talk a little bit around each of those questions in turn. What we've seen with our partners, we've got a strong partner pipeline, and then when we bring them into pilot, we expect those to last six months or so, and to be able to show that we can attract businesses through that partner. We can show the seamless process that we have, which is what we're starting to show through the partnership pilots that we have in place today. As you can see in the presentation, the strong customer satisfaction from our Pitney Bowes customers. Then we expect to see the ramp up following that.

In terms of how much larger it will be when we ramp up, it depends on the state of the pilot, but typically how these pilots work is that we address a small portion of the customer base that partner might have, and therefore, we expect it to ramp up, accordingly. In terms of how important this is for our U.S. business, we continue to see demand on a direct basis, but we really think that in the U.S., there is a huge opportunity for Lending-as-a-Service, given the difference in terms of the market makeup, the much more fragmented nature of the U.S. market from a banking perspective, and the fact that over COVID in particular, there's been an acceleration in these banks looking to partner with fintech providers because they see the opportunity that there is to serve their customers online.

We expect it to be a strong area of growth for us in the U.S. business.

Morten Singleton
Director of Investor Relations, Funding Circle

Thanks, Lisa. Our next question is from Ed Firth from KBW. You are still targeting GBP 290 million-plus of revenues by 2025, which implies circa 2% increase over three years. Given uncertainty regarding the outlook for 2023 in particular, how confident are you that this is still deliverable? And how would you expect the cash position to evolve over the period?

Lisa Jacobs
CEO, Funding Circle

I'll take the first part, and then I'll pass to Oliver. Thanks, Ed. So in terms of our 2025 guidance, taking 2021 as a base, obviously we're aware that 2021 was an exceptional year, but we see strong growth from this year to 2025. We are still focused on our medium-term plan, executing against the growth opportunities that we have. So that's why we've not changed our medium-term guidance. I'll pass to Oliver to talk about the cash profile over that period.

Oliver White
CFO, Funding Circle

Yeah. We have ample cash to support our business investment and growth as we execute the medium-term plan. As mentioned in answer to one of the earlier questions, we will see some net cash outflows in 2022. Plus, I would also see some net cash outflows in 2023 as we continue to support the US and FlexiPay product get to operating cash flow. We will continue to scale up the FlexiPay product, ensure it reaches maturity, and some potential opportunistic elements in addition. Therefore, I guess a cash low point, if you like, probably in 2023, but quite sensitive to the scale up of the FlexiPay product. Just to reiterate, we've got ample cash to support our present growth plans and any future growth plans.

Morten Singleton
Director of Investor Relations, Funding Circle

Thanks, Oliver. We had one other question from Ken Hsia, but it's very much along the same lines. Would you please touch on the cash flow for the next 12 months or the ability to fund yourselves through the tough economic conditions? I think you've just answered that question.

Oliver White
CFO, Funding Circle

I'll take the first.

Morten Singleton
Director of Investor Relations, Funding Circle

Yeah.

Oliver White
CFO, Funding Circle

Clearly to state the obvious, we have ample cash and that's a great position to be in given the tough economic conditions.

Morten Singleton
Director of Investor Relations, Funding Circle

Thank you. That is it in terms of questions, so I'll just hand over to Lisa for any final comments.

Lisa Jacobs
CEO, Funding Circle

Thank you for joining us today. If you've got any further questions, please do follow up with the team. Have a good day.

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