Ladies and gentlemen, good day and welcome to the earnings conference call of Indian Overseas Bank, arranged by Veritas Reputation PR. At this moment, all participant lines are in the listen-only mode. Later, we will conduct a question-and-answer session. At that time, if you have a question, please press star and one on your touchtone keypad. Please note that this conference is being recorded. I now hand the conference over to Ms. Sonali Pandey from Veritas Reputation. Thank you, and over to you, ma'am
Thank you, Michelle. Good evening and welcome to the Indian Overseas Bank's conference call to discuss the financial results for the fourth quarter and full year end date March 31st, 2025. Indian Overseas Bank, headquartered in Chennai, continues to strengthen its footprint across India with a robust network of over 3,335 branches and about four overseas branches, approximately 3,497 ATMs and 10,135 business correspondents. Internationally, IOB serves customers in Singapore, Hong Kong, Thailand, and Sri Lanka, proudly catering to a growing base of 41 million active customers. Our comprehensive range of services includes personal, corporate, and agricultural banking, along with credit cards, loans, and insurance products. The financial results and related disclosures are available on our website and have also been filed with the stock exchanges. Before we begin, please note that today's discussion may include forward-looking statements, which are subject to risks and uncertainties that may impact actual outcomes.
We encourage you to keep these factors in mind while evaluating the bank's performance. Joining us today are Mr. Ajay Kumar Srivastava, Managing Director and CEO, Mr. Joydeep Dutta Roy, Executive Director, and Mr. Dhanaraj T, Executive Director. We will start with an overview of the bank's performance for Q4 and FY 2025, followed by a Q&A session. Now, I invite Mr. Madhav Chandra Jha, Chief Financial Officer of Indian Overseas Bank, to present the financial highlights. Over to you, sir.
Yeah, thank you, Madam. Sonali Madam, good evening to all. I am pleased to present the overview of the bank's performance during the quarter and year-end date 31st March 2025. Regarding the performance of the bank during the year-end date 31st March 2025, the bank has achieved a business mix of INR 561,000 crores. First time, it has crossed INR 550,000 crores and recording a year-on-year growth of 11.30%. Then CASA also grown by INR 136,161 crore, with year-on-year growth of 8.49%. Total deposit growth achieved at INR 311,939 crores as of 31st March, with a growth percentage of 9.11%.
Growth advance grown year-on-year basis by 14.15%. That is INR 250,019 crores against the INR 219,018 crores last year, last time. The bank has shown an operating profit of INR 8,688 crores, registering a growth of 28.44%. Net profit of the bank, year-on-year basis, it has increased by 25.56% to INR 3,335 crores.
PCR provision coverage ratio has increased to 97.30% as of 31st March, as compared to 96.85% last year. Capital Adequacy Ratio, due to that we had gone for QIP, we had generated INR 1,437 crores. So it has increased to 19.74% as against the 11.50% mandatory requirement from the RBI. Total income increased by 13.36% to INR 33,636 crores overall. Net interest income for the quarter for March has increased to 3,100 to 3,123 crores, showing a year-on-year growth of 13.03%. Cost of deposits increased to 5.08% for this. Cost of funds increased due to the increase of the borrowing to meet the lending demand of the credit. After that, Madam, this yield on investment improved to 6.83% due to planned investment in high-yield securities. Yield on advances improved to 8.82%, mainly due to the improved margin from the RAM segment. RAM segment, we are doing good.
So, the return on assets of March 2025 is 1.12%. First time we had crossed 1%. Earlier, it was less than 1%. First time we had increased to 1.12%. That is 11 basis points we had increased. Return on Equity also improved to 16.28%. Cost-to-Income Ratio reduced to 47.14% as compared to last year. So that 918 basis points. Gross NPA reduced to INR 6,794 crores as compared to INR 5,348 crores last year. So Net NPA reduction from INR 1,217 crores to INR 9,912 crores. So percentage-wise, it has come to 0.37% this time. So total recovery from NPA during the quarter is INR 9,992 crores. And the entire year, it is INR 4,014 crores.
Thank you, sir.
Thank you very much. We will now begin the question-and-answer session. Anyone wishes to?
Thank you very much. Thank you very much, ma'am,
Ladies and gentlemen, we will now begin with the question-and-answer session. Anyone who wishes to ask questions may press star and one on their touchtone phone. If you wish to withdraw yourself from the question queue, you may press star and two. Participants are requested to use only handsets while asking a question. Ladies and gentlemen, we will wait for a moment while the question queue assembles. You may please press star and one to ask questions. The first question is from the line of Ashok Ajmera from Ajcon Global. Please go ahead.
Ajmera, sir. Good afternoon.
Even the other numbers are.
I'm sorry you were not audible earlier. I'm sorry to interrupt you, sir. You were not audible earlier. Can you please repeat your question?
Okay. Good evening, sir. And compliments to you for the fantastic set of numbers for the quarter and the year. Now, am I audible now?
Yes, sir. Good evening. Thank you, sir.
Yeah. So I was interrupted saying that I am not audible. So, whether I am audible now?
Yes, sir, you're audible. Please proceed.
Yeah. Okay. So my compliments to you, sir, for the good set of numbers. You crossed the ROA for the first time, 1% in this quarter, 1.12%. And the overall business also has business growth has also been good in this difficult environment, especially on the front of the deposit and the credit growth in many other banks people are facing. Whereas you have done well on the advance front of 14.15% and deposit 9.11% in this.
So on the whole, it's a good set of results. I have some couple of questions and some observations, some data points. Sir, my first point is on the fresh slippages, which have gone up to INR 2,756 crores. Would you like to elaborate on that, fresh slippage to NPA category? What kind of accounts and what is the reason for it? And can you give some color on this? My first question, please.
Yes, sir. In fact, all along, we have been consistently maintaining slippage ratio around 0.15, 0.16, 0.17. This quarter also, we almost maintained it, but one account of MTNL that is already there in the public domain. All of you know that. So INR 2,332 crores of MTNL account became NPA in February this year in Q4. And because of that, only total slippage has gone up to INR 3,568 crores, sir. If you take that out, then total slippage for the entire year is INR 1,200 crores only, which is lower than the previous year's slippage of INR 1,500.
Sir, what will be the fate of MTNL now? There must be talk going on to bring it back to the standard category. What is the process now to be followed to bring down our NPA? Though the broad NPAs are under control because there is a heavy write-off of INR 3,043 crores in this quarter, but still, it's a matter of concern only. So what generally happens in this kind of case now?
Sir, discussions, sir, happening among ministry officials, sir. Some resolution we are expecting in this quarter, and hopefully, we will get our entire money back. That is what we are expecting.
Yeah. You must get the entire money and check why on MTNL you should lose any money when the government undertakes. Anyway, sir, we have an investment in Universal Sompo General Insurance of 18.06%, which is basically a minority interest, and it is not coming in our consolidation books also because of less than 25%. So any plan on this, either writing off or increasing the stake?
In fact, increasing the stake can be considered, sir. That is not under active consideration, I will say. But we'll go to the board and discuss about that. But hiving off is certainly not on the cards, sir. We like to maintain it.
Okay, sir. And there is a loss in the other investment in associate books. So what exactly is that INR 331 crores adjusted against the reserves and surplus? So this belongs to which associate company? Which we have to write off?
INR 331 crores.
No, no. This is note number nine in investment in associate, yeah, AS 23.
Okay. That was JV. We are having, in fact, the new definition of treasury revaluation. The treasury thing came from RBI last year.
Yes. Yes, sir.
So as a part of that, only the entire thing was restructured. Time also, it was discussed. It's only an accounting entry, sir. It is not having any impact on the balance sheet. It was part of the compliance of the guidelines issued by RBI. As a result of that, only it has happened.
Okay, sir. Sir, my next question is on the which I have been raising in earlier meetings also. It's about the disputed tax liability. So that continues to be there in the notes which auditors have given notes to the account. And even last time also, we had, I think, one or two quarters back also, we had a discussion on this that it is there with all other banks also. But we have not seen this kind of note in any other most of the other public sector banks. There's a huge disputed tax liability of INR 4,062 crores. And plus, there is income tax and service tax INR 265 crores and GST INR 1,615 crores. So where do we stand today? I mean, why is it taking so much of time to settle the liabilities?
There is a process in all these tax laws where you can press for early disposal of the cases.
Yes, sir. So two, three things, sir. First thing is that we have gone through the notes on accounts of some of the banks who really have come recently. And I think that this is there also as part of disclosure. That is one part, sir. But last time when we discussed, if you remember, the total disputed tax liability was INR 9,700 crores almost.
Yes, sir.
And during the last four to five months, we have, of course, against all those demands, we went for appeal. And in the last four months, giving effect orders from the appellate authorities, we have got to the tune of INR 4,402 crores. That was, of course, disclosed also, and it came in the newspapers. So from INR 9,700, it has come down to 5,900 as of date.
Why I am sharing these numbers with you is that the appeal which we made against the claim by the respective authorities, our appeal and our justification has been accepted by the appellate authority. And as a result of that, only INR 4,402 crores of giving effect orders came to us. And the disputed tax liability has come down to INR 5,933 crores. So depending on the demands and nature of demand and our conviction that these demands are not justified, we have gone for appeal.
And we are 100% sure that this remaining amount also, we are going to get the giving effect orders, and liability against this will not arise. That has been clarified as the numbers which I gave to you. And depending on the facts and discussion with the experts, we are sure that this liability, this demand will not crystallize on the bank. But as a matter of corporate governance, as a matter of 100% transparency, we make it a point that we disclose this for the benefit of everyone.
Oh, that's very good, sir. On this IT refund of INR 4,402 crores, you must have received a good amount of interest also. What is the interest amount on this IT refund? It has gone to the account?
It has gone to current account, sir. Interest amount is yet to be decided.
Okay.
Or maybe.
So let's go back to the details, sir.
We'll come back to the details.
No credit has been taken in P&L on account of that interest, whatever.
Sir, the interest payment will be there, sir. Exact numbers, I don't remember. We'll come back, sir.
Okay. All right, sir. I will take it. On the coming back on the business and the credit growth and as well as the deposit growth, we are sitting on a CD ratio of Global at around almost about 80%. And domestic is 76.96%. So going forward, what is your target, sir, now for FY 2026 or maybe one or two quarters, next quarter? On the credit growth, you want to continue it at 14%-15%, or is there any change? And the same, what is the target for the deposit?
Sir, credit growth for this year also, we would like to grow at around 14%-15%. That will continue. And to demand that and to match that growth, to address that growth, we need to grow our deposit also. This year, we have grown by 9.11%. We have got our strategy in place, and our plan is to grow deposit to the tune of 12%-13% in this financial year.
12%-13%.
Yes.
All right, sir. Thank you very much for this round of questioning. I have some couple of data points also to be discussed. But if time permits, I'll come back again, sir.
Sure, sir. Welcome.
Thank you. The next question is from the line of Niteen Dharmawat, CFA from Aurum Capital. Please go ahead.
Yeah. Thank you for the opportunity. Am I audible?
Yes, sir.
Yes, please.
Yeah. So my first question is, what is the plan to expand the branch network during the next financial year? And what will be the guidance for the cost-to-income ratio? Last year or last quarter, rather, it went down to 44%. And for the year, it remained at around 47%. So can you provide some more details about this?
Yes, sir. So branch opening last year, last financial year, we opened 101 branches against a targeted number of 88. And this year also, the guidance is that we will try to open new branches at new centers, which should be matching to this number above any. It can be any number above 100. So that is the plan that will happen. And regarding cost-to-income, we are at 44.35% for quarter-ended March 2025. Year on year, if you see, it has come down from 56% to 47%. So reduction of 918 basis points. And going forward, since income is increasing, we are expecting to maintain it at around 44% or maybe 1% or 200 basis points lower than that, around 42% by the end of this year. That is what we are looking at.
In segmental NPAs and MSME segment, it's still close to 3%. So do we see any stress over there? What is your reading for the sector?
Sir, there is no stress as such as a product, I will say. As MSME sector, there is no stress as such. There are individual accounts. And because of their own individual peculiarity, some of the accounts are under stress. It's not high value. And that is the nature of business. It keeps happening. What I am trying to say is that it's nothing unusual. We do not see any stress in MSME portfolio as such.
Let me rephrase now. Where do you see the stress in the economy in general? Do you see anywhere stress in the economy, any specific sector where you see whether we are lending there or not? It's a different question. But in general.
Yeah. MSME continues to play a major part in the economy and the growth of the economy also. And our MSME exposure, I think, around 29%-30% of our total exposure in MSME. And it is one of the most important parameters for the bank to grow in that sector. So focus is there. And MSME constitutes a lot of government schemes also. Apart from that, what we are focusing at is mid-level MSME, closer to three-digit or double-digit, higher end of double-digit MSME numbers. That we are looking at. That we are focusing at. And in addition to that, we are focusing on those sectors where a government PLI scheme is operational.
I understand, sir. Hello. I was not looking only at MSME sector, but in general, stress anywhere you see in the economy, whether it is MSME, rural, or micro-lending, or gold loan, or anywhere, actually, in any of the sectors you see any stress?
Yeah. We are growing in all sectors, if you see, retail, agri, MSME, and we are having 3,400 branches almost across the geography. So depending on the geography and depending on the activity happening in that geography, lending is happening and growth is happening. So I cannot pinpoint one particular sector or product. Overall, wherever opportunity is there, geography-wise or one district, one product concept is there, we are growing. All our branches are doing that lending. And RAM sector growth is happening. Of course, corporate sector, there are six large corporate branches from where large corporate sanction happens. And that is how we are managing our credit growth.
My final question is about what are the top three accounts other than MTNL where you have seen or where you see any possible MTS of provisioning during the quarter?
During the quarter and during the year also, we do not see any other account under stress, corporate. Whatever slippages are happening, it is happening every quarter around INR 200 crores-INR 250 crores of slippage happening. And it's mostly in RAM only, small value.
I got it. Got it. Thank you so much, sir, and wishing you the best.
Thank you.
Thank you. Participants, you may please press star and one to ask questions. We'll take the next question from the line of Aryan Dharnav, an individual investor. Please go ahead.
Yeah. Congratulations to the IOB for a good set of numbers and also all the best for the fundraising plans that the company has. I have a couple of questions, sir. One is regarding RBI penalty, and the other one is about lending rate reduction. So first, I will just ask you about lending rate reduction. The reason for rate cut, what prompted the company to 25 basis points RLR cut despite unchanged repo rates? What was the reason to drive this credit growth or respond to the market trends? That's the first question. And the second is regarding your impact on NIM and profitability. How will this cut affect margins in FY 2026? And what measures are in place to mitigate the impact? So this is on lending rate, and then I will come back to you on RBI penalty that was taken.
So rate reduction happened because repo rate was reduced by RBI. And as a policy, as per guideline, all retail and MSME products of all banks are linked to. So whenever repo gets reduced by the regulator, the automatic transmission happens. And our rate of interest also gets adjusted accordingly immediately. That is real-time transmission. So this 25 basis points reduction happened because of reduction by RBI in repo rate. That is one part. Second part is that how we are going to mitigate this. So of course, interest income will get impacted. So there are two ways to cover it and which we are doing. One thing is that the other 50% of the lending is on MCLR and base rate. So those accounts which can be covered under MCLR, we are focusing on that part so that this loss can be covered.
The second thing is that since repo rate is going down and inflation is under control, so deposit rate will also get moderated. So deposit rate will also be reduced, and accordingly, the loss will be offset. Regarding penalty, I have to convey is that it is a jewel loan, and the classification of jewel loan was there were some, I will say, wrong calculation on the part of the bank regarding classification of jewel loan. And that was corrected. And because of that technical issue, this penalty of INR 31 lakhs has come on the bank.
Okay, sir. Any steps, corrective steps that the bank will take to strengthen the compliance and internal controls for RBI?
Yeah. All things are in place as far as compliance is concerned. And there is a full-fledged compliance department in the bank. And there is a vertical at the regional office level also. Compliance officers are there, and their main job is to ensure that compliance with RBI guidelines, rules, regulations, bank's internal policies, everything are meticulously followed. And there are committees at central office which monitor this. And at central office level, we ensure that compliance function, compliance department functions independently. They have not been given any business vertical or business target so that they can focus on only compliance issue. And the system is working very fine. And compliance level of the bank on all parameters is, I will say, in the top bracket.
Okay, sir. Thank you so much. And coming back to your lending rate, the thing. So how will the bank manage asset liability mismatches given the lower lending rate in one year?
No, no. Sorry to interrupt you, sir. I will request you to kindly rejoin the follow-up questions, please.
Okay. Thank you. I'll come back. Thanks.
Thank you so much, sir. We'll take the next question from the line of Rajkumar Vaidyanathan from RK Investments. Please go ahead
Yeah. Good evening, sir. Can you hear me?
Yes. Good evening.
Yeah. Congrats to the good set of numbers. Sir, just a few questions. First on the capital raise, I just want to know, is it an enabling provision or you're looking at raising the real capital? Because we just made a capital raise a few months back. So just want to know why we are looking at further capital raise given that our CAR ratio is also very good.
Yes. You are absolutely right that we do not need capital as well as growth capital is concerned. Our CRAR is at 19.74%, and this CRAR can take care of our three years' credit growth comfortably. So for CRAR purpose, we do not need capital. That is very true. The fact is that the Government of India's shareholding was 96% in the bank, and in the month of February, we raised INR 1,400 crores of capital through QIP process. And that reduced Government of India's shareholding to 94%, and going forward, to comply with the SEBI guideline of minimum shareholding, we are raising capital from the market to bring down Government of India's shareholding further. That is the objective.
Yeah. Because that will dilute the capital measure. That is the reason that I'm asking why Government is not selling its stake. Instead, the bank is raising the capital when you don't need the group capital.
That is not for us to decide or comment. But whatever we can do as a bank, we are doing that. We are raising capital, going to the market, raising capital. And it shows the level of comfort and trust of the market, of the market participants on bank's growth story. And that is how INR 1,400 crores of fresh capital we mobilized.
Okay, sir. So the next question is, what is the recovery that you have, the NPA recovery and the write-off recovery that you are projecting for the next two to three years, and particularly for the financial recovery for 2020?
I can comment on this year, current year only. For this year, our recovery target is around 4,500 crores for the entire year, and out of this recovery from technical write-off of accounts, if you ask, it will be around 40%-45%.
Okay. But what is the total pool of NPA and recovery from which you are recovering this total fund? I just want to know what is the total pool size.
GNPA is INR 9,700 crores, and net NPA is INR 912 crores only.
What is the write-off of portfolio?
Retail portfolio is around INR 30,000 crores.
INR 30,000 crores. Okay. And sir, what is the guidance for ROE for the financial year 2025-2026?
ROE this quarter will cross one. So we are standing at 1.12%. And going forward, the plan is to improve it further.
Okay. Will you maintain it, or will you improve it in the coming financial year?
We will try to maintain it. And by the end of this financial year, we will try to improve it by additional a few basis points.
Okay. Okay, sir. All the very best. Thank you.
Thank you. You may please press star and one to ask questions. The next question is from the line of Sushil Choksey from Indus Equity Advisors. Please go ahead.
Sir, congratulations to Team IOB on excellent result and a stable outlook. Second is congratulations also on the QIP. Sir, this dilution which you answered to the previous question, if I assume that you do INR 1,400 crores-INR 2,000 crores of QIP, it will take at least another four, five rounds before you get to 75%, which will destroy the value of the existing shareholders. So I would urge that the government should consider and the request should go out from the bank that we let the OFS happen so retail participates rather than doing QIP. Second thing, sir, what is the outlook on treasury? Because this year may be a bumper harvesting year for all banks in India where treasury profits are concerned. And how would you utilize that for growth, the profits?
Second thing is, will this lead to that you will diversify to corporate bonds, which yield higher? How would you also sustain CASA at the same time with falling interest rate regime? CASA would be a good enabler for growth. What is our strategy to increase our savings deposits?
I will start from CASA only, sir. CASA and SB. If you see, consistently, we have been able to maintain CASA percentage above 43%. As of March 25, also, it is 43.65%. With growth of term deposit and retail term deposit, we have increased CASA also to that extent in absolute terms also and in percentage terms also. There is a well-thought-out plan and strategy for mobilizing SB deposit and CASA, which is working fine as on date. The same strategy we intend to continue in this year also. The plan which is there for CASA growth is around 10%. That is what we are looking at. Regarding what was your other question, sir? I forgot the.
Treasury profit.
Treasury profit.
Yeah. Treasury profit this year looks good, sir. It's a falling interest rate scenario now going forward. So I think it will give us good numbers, sir. And the profitability and all these things, of course, will not be under stress. Whatever we are going to lose or some margin impact will be there because of repo rate reduction. The profitability will be managed with treasury income. Of course, it will be non-interest. But overall, profitability and income will be maintained and can be improved further also. So looks good, sir, this year.
Sir, looking good from that perspective, I understand. But this treasury harvest, will you invest in corporate bonds or you will utilize for growth in CASA?
We will take a call depending on the situation, depending on the market, because you know that it's a very dynamic market. Everything, something new happens, it changes. So depending on that particular, they will take a call. But of course, whatever we are going to get, we are not going to keep that money idle. Of course, we'll be very interested in retail.
I understand if the money is not idle. But as of today, out of your treasury total portfolio, what would comprise of equity and corporate bonds other than PSU and Treasury Government GSEC?
That breakup is not readily available, sir. We will share that detail with you. We'll send it separately.
Okay. Second thing, sir, on the CD ratio, what is your outlook?
We'll try to maintain it around 80%-81%, sir. See, we are having four overseas branches. If you look at domestic CD, it is around 76% only, CD ratio. And global, it becomes 80% because global, there is no deposit concept as such. They don't have any deposit. And we will try to maintain at this level, sir. We will grow deposit, and against that, lending will happen. So CD ratio, we will like to maintain it around 80%, the same level.
What is the outlook on NIM global businesses concerned?
NIM, we are looking at maintaining at around 3.50%. There will be some pressure. I think around 3.50%, we'll be able to maintain at year-end.
But that is global NIM, total NIM. I'm asking on an international book.
International book, there will be an impact of around 8-10 basis points only.
So you are saying your NIM on international book would be 3.42%?
3.42 to 3.43, I say around that, yes. Almost.
Can I understand what product is bringing us this kind of NIMs on international book?
International book, see, international book NIM is low only. International book lending happens at SOFR, that is not much, and that is why the global NIM also gets impacted.
No, no. Getting impacted, I understand. But which product is corporate lending giving you those kind of NIMs in international book?
Yes. Corporate lending, trade finance, wherever the opportunity to lend is there, where money is safe, and income-generating capability of the unit is there, we lend, including corporates, yes.
What is the strategy on digital spend for technology upgradation, co-lending, retail products, corporate banking? And what is the total budget for this year? And what are the new enablers which you are trying to roll out?
Yes. So almost for the last three years, every year, the IT budget is to the tune of INR 1,200 crores-INR 1,400 crores. This year, we have got a budget approved from the board amounting to INR 1,700 crores+ . And it includes everything right from the new product, the digital initiative, the IT infrastructure, the ATMs, the entire gamut of IT. It is getting upgraded on a regular basis. And the products and the services which we provide on the digital front, it is at par with the best in the industry. And we are not shy of investing in IT. We are very aggressive. The best of the software and technology available in the market, we are onboarding. And that is how budget investment also gets on increasing year on year. So this year, it is INR 1,700 crores+ .
My last question to Joydeep. What are we doing in HR to make bank future-ready?
HR also, I think we have launched a lot of transformation programs, so there is a lot of activities happening on the HR front also. There's a Lakshya project which has been started, which is revamping the entire performance management system, upgrading the skills, leadership development. A lot of work is going on in HR, and hopefully, that skill upgradation will reflect in the increasing business that is happening and the growth that the bank is showing and going forward in this year also.
What is the average age of our staff?
That would be around 38 or 39+ .
30 to 39. Okay.
38, 38, 39.
Okay. Good luck and best wishes for the year and years to come.
Thank you.
Thank you for answering all my questions. Yes.
Thank you. The next question is from the line of Ashok Ajmera from Ajcon Global. Please go ahead.
Yeah. This is the opportunity again. Sir, my one question is on the little update on the DTA assets, and by what time do you think that we will go in, I mean, take advantage of all that old native benefit is available, and we will go to the new tax regime? Any calculation on that?
Yeah. Calculation we have done, sir. We will be maybe last quarter of this financial year, in this year, we will be shifting to new tax regime. That calculation on a monthly basis we are doing, and I think that will be the ideal time when we can shift.
So the entire DTA benefit which accrues on INR 3,864 crores will be utilized in the FY 2026, and then we will be ready for the new tax regime. Isn't it?
Exactly. Yes. Yes. Yes.
I also want to post data point, some information within the non-interest income. There is another column of, again, other income. That is mutual income or something, which has gone up in this quarter to INR 466 crores. Any major item in that, or is that interest on refund or something? What is that INR 466 crores mutual income in non-interest income?
PSLC, Priority Sector Lending Certificate, we have sold. Income generated out of.
In this quarter. How much was that, sir? Commission earned?
287 in this quarter. For year, it was 431, I think. Around 431.
Okay. Okay, sir. So this 466 includes that 287 in that.
287, yes.
Sir, coming back to that one earlier question on that we have expanded now, we started globally, and we have four centers there to serve the people there down abroad. What are our basically the plan going forward on the overseas book? Because our scale is very, very small today. And do we have any that kind of corporate clients here in India which may require the credit down there so that we fund part of our exposure there to the Indian customers and clients? Any study on our overseas operation, expanding the operation there, sir?
See, overseas business overall, these four overseas centers, they are doing good business. They are growing around 12%, 13%, 14% year on year. We do not want to be very aggressive there. So the moderate growth which we are growing domestically here, the same growth percentage will also be visible there. And a few of the clients, of course, are there, not many, but selected few who have taken exposure from overseas centers also.
All right, sir. Thank you very much, sir, and all the best to you.
Thank you.
Thank you. The next question is from the line of Rajkumar Vaidyanathan from RK Investments. Please go ahead.
Yeah. So thanks for the follow-up opportunity. So just two housekeeping questions. First one is, your other operating costs have gone up almost INR 200 crore this quarter compared to the December quarter. Is there any one-off in this?
That was stock provision. In the first nine months of this quarter, as per the actual valuation, provision requirement, what was required, we have done more than that. So this year, it was slightly adjusted accordingly this quarter.
Sir, I'm talking about the other operating expenses, not the employee cost.
What numbers you are talking?
955 crores this quarter, which will be INR 753 crores in December.
We will get back. In fact, really, it's not available, but other operating includes the staff expenses, and a major part of this has come from that only, but we will come back to you.
Okay. And sir, did you get any gain? Because this quarter, we said yields have come down significantly. So when we restated our employee liabilities and pension and other retirement benefits, did you get any benefit? I mean, get any one-off gain?
No.
Okay, so can you take this as a steady-state cost, employee cost from a line item perspective?
Yes. That we will send it to you separately. Right now, it is not readily available with me.
Okay, sir. Not a problem, sir. Thank you so much.
Thank you.
Thank you.
Please talk to me in a quarter. This is your message.
Ladies and gentlemen, as there are no further questions, I would now like to hand the conference over to Mr. Ajay Kumar Srivastava, MD and CEO, for closing comments. Thank you, and over to you, sir.
Yeah. Thank you. So thank you, everyone, for asking additional information about IOB, the guidance, and the growth plan for next year. And some of the answers, some of the questions which I could not answer, the numbers I could not share, my team will come back to all of you and share those numbers with all of you. And only one thing I have to tell to all who are connected here that bank is on a growth path consistently. Bank is growing. If you see performance of last eight quarters, consistent growth in all parameters is happening. December quarter's net profit was INR 874 crores. That was the highest for the bank in its history. And this quarter, we have done better than that. And INR 1,051 crores of net profit has happened.
One more thing which I would like to add here is that we added a fresh NPA of INR 2,332 crores of MTNL. We made 100% provision. Despite the addition of INR 2,332 crores of fresh NPA and 100% provision also, we have been able to show good growth in all parameters. The net profit has gone to INR 1,051 crores, the highest. The GNPA has come down. The Net NPA has come down. All ratios have improved. What I'm trying to convey by conveying this is that the balance sheet, the strength of the bank is to that extent that INR 2,332 crores of additional provision we have made in one shot. Still, all other ratios, all numbers, everything, including net profit, has improved. That is where we stand.
Before closing, while thanking all of you, I request all of you to go through the bank's performance over the last four, five, six quarters and the numbers which we have generated for this financial year. I will say, look at IOB with a positive intent and take into account the growth story of IOB. Thanks a lot. Thank you, everyone.
Thank you, sir. On behalf of the Board of Directors and the Management Team, we sincerely thank you for your participation and continued support. Wishing you all a successful and prosperous year ahead. On behalf of Indian Overseas Bank and Veritas Reputation PR, that concludes this conference. We thank you for joining us, and you may now disconnect your lines. Thank you.