One97 Communications Limited (NSE:PAYTM)
India flag India · Delayed Price · Currency is INR
1,320.20
-27.30 (-2.03%)
Jul 21, 2026, 11:50 AM IST

One97 Communications Earnings Call Transcripts

Fiscal Year 2026

  • Q4 25/26

    Payments and financial services drove strong growth, with payment processing margins and merchant lending penetration both rising year-over-year. AI investments are prioritized for operational and product enhancements, and EBITDA margin expansion is expected in FY 2027.

  • Q3 25/26

    Core payment and financial services continue to drive growth, with strong merchant and consumer momentum, robust device-led lending, and disciplined cost management. PIDF withdrawal poses short-term margin headwinds, but management expects to offset most of the impact through higher subscription and cross-sell revenues.

  • Q2 25/26

    AI integration and merchant ecosystem expansion are driving margin improvements and new revenue streams, with strong growth in EMI products, wealth offerings, and omnichannel capabilities. Postpaid and lending products are scaling gradually, while device refurbishment and disciplined cost management support profitability.

  • Q1 25/26

    Positive EBITDA and a 60% contribution margin highlight strong cost control and revenue growth, with merchant lending and payment services driving performance. Outlook remains optimistic, with further margin expansion and product innovation expected.

Fiscal Year 2025

  • Q4 24/25

    Adjusted EBITDA breakeven achieved, driven by strong merchant business and AI-led cost efficiencies. Merchant lending and device deployments grew, while personal loans remained subdued due to credit tightening. Revenue and margin guidance maintained, with ESOP costs set to decline.

  • Q3 24/25

    Merchant transaction growth and strong DLG-driven lending performance are driving financial improvement, with contribution margins stabilizing and EBITDA profitability within reach. International expansion and product-led growth remain key priorities, while CapEx and risk are tightly managed.

  • Q2 24/25

    Transition to a DLG model for merchant loans is expected to keep net take rates above 5%, with strong cost reductions and improved contribution margins. Focus remains on scaling lending, device monetization, and leveraging AI for efficiency, while maintaining a robust cash position.

  • Q1 24/25

    Business stabilized with focus on profitability, cost control, and core payments and financial services. Indirect expenses rose due to one-offs, but are expected to decline, while CapEx will be lower as inactive devices are redeployed. Medium-term EBITDA margin target is 15%-20% by FY27-28.

Fiscal Year 2024

Fiscal Year 2023

Fiscal Year 2022