Komplett ASA (OSL:KOMPL)
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Apr 24, 2026, 4:25 PM CET
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Earnings Call: Q4 2022

Feb 9, 2023

Kristin Hovland
Head of Communication, Komplett Group

Good morning, welcome to the presentation of Komplett Group's fourth quarter results. My name is Kristin Hovland, I'm head of communication at Komplett Group. Today's presentation will take approximately 20 minutes, during the presentation, you're welcome to pose questions via web, we will answer them at the end together with the questions from the audience. Before we present the results, I would like to welcome our chairman of the board, Jo Lunder, to the stage for an announcement.

Jo Olav Lunder
Chairman of the Board, Komplett ASA

Thank you, Kristin, and good morning. Before I give the floor to Lars, on our Q4 presentation, I would like to share a few comments on the second announcement that we made this morning. Today, the board of directors has appointed Jaan Ivar Semlitsch as our new CEO, and he will take up the position tomorrow. First and foremost, I would like to take this opportunity to thank Lars for his contribution since he became CEO of Komplett in 2018. Lars has been very instrumental in developing the group, and under his leadership, we have taken important steps to consolidate our position as the leading online first electronic retailer in the Nordics. The group has been strengthened through both an IPO and also through important acquisitions.

More recently, we successfully completed a private placement and a refinancing. Lars has led all this work, which gives Komplett a much stronger position now compared to when he took over. On behalf of the whole board, I would like to thank you, Lars, for your time, dedication, and results. At this point in time, the board believes that Komplett is moving into a new stage. Going forward, we would like to focus on developing the organization. We would like to build on the strong market position that has been created, and we would also like to continue to extract synergies from the combination with NetOnNet. We believe the company needs a different management profile to successfully do all these things. Jaan Ivar Semlitsch, he holds an extensive industry experience, he has an excellent track record, and he has senior executive experience.

We thank Lars for the work. We warmly welcome Jaan Ivar as the new CEO of the company. We're also very thankful that Lars will be available as an advisor in a transition period. We will now do everything we can to make sure that we have a smooth handover of power in Komplett. I'm also available for questions after the presentation. With this, I'll now give the floor to Lars for the Q4 numbers and highlights. Thank you.

Lars Olav Olaussen
CEO, Komplett Group

Thank you. All right. The fourth quarter is a quarter where challenging market conditions put pressure on our top line. The fourth quarter is also a quarter where all other parameters are showing positive improvements. Our gross margin is increasing and is ending out at the same level as last year. At the same time, the synergy realization from the combination with NetOnNet is well underway and will yield effects in 2023. As can be seen on the lower graph on the yellow line, our industry-leading cost position is sustained if we exclude the acquisition of NetOnNet. Including NetOnNet in there, we have made significant interventions on cost last year, which will yield also effect going into 2023.

Our cash flow from operations for the year lands at NOK 1.1 billion, driven by both the factoring agreement and a successful reduction of our inventory levels. We've successfully also completed the refinancing. As we move into 2023, we are well on track with the synergy realization and the gross margin is improving. We have a solid cost position intact. We have our balance sheet well refinanced and a healthy inventory level. The group is well positioned both for a market recovery but also to handle the more challenging market conditions in the current inflationary environment. Looking at the top line for the quarter, there's of course a big step up in revenue driven by the combination of NetOnNet.

On a pro forma basis, revenue decreases by a disappointing 15%, driven by, first of all, the challenging market conditions, but also the fact that the share of online trade has been returning to pre-pandemic levels over the quarter. This impacts us negatively in the short term, but the long-term trend we remain confident that the online share will get back to growth and long term continue growing. On gross margin, the trend is positive for the quarter. As can be seen on the graph, we are closing the gap towards last year, and ending the quarter at level, at the same gross margin level as last year, and we're delivering also the highest gross margin level for the year.

The positive development in gross margin is clearly supported by the diligent work that's been done to reduce inventory. The total inventory level is down by NOK 600 million year-over-year, and the inventory composition, which is also an important parameter, is in a much more healthy state than we were a year ago. Further, the supplier negotiations following the combination with NetOnNet is well on track and progressing according to the previously announced plan. On EBIT, we deliver a total of 70 million NOK for the quarter, and this is well supported by strong and solid cost control. If we exclude the M&A of NetOnNet again, we have a 1% decline in like-for-like operating expenses, landing at an industry-leading 10.2% OPEX share for the quarter.

As previously announced, last year, we conducted significant cost measures in NetOnNet that will give an effect of 70 million-90 million SEK gross savings with effect in 2023. As we move into a more inflationary environment, which we all see in our daily lives, our online first business model will provide us a partial hedge for the cost increases that is bound to come in 2023. In sum, we deliver an EBIT margin for the quarter of 1.5%. If we look at the segments, the weak market trend continued in the B2C segment with an 18% pro forma revenue decline.

As previously said, this is driven by a very weak market environment where consumer confidence is at an all-time low level, and that an online share is returning to pre-pandemic levels during the quarter. The gross margin is trending positively, driven by improved inventory levels, and it's closing up on the gross margins levels we saw during the pandemic. Supported by strong cost control, our EBIT for the quarter lands at NOK 51 million and is up at 1.5 percentage points. In the B2B segment, we also now start experiencing the effect of more slow consumption, especially the SME segment is showing lower demand over the quarter. Despite this trend, we see also here clear improvements in the gross margin.

As can see on the top graph, we land a gross margin of 19%, which is the highest gross margin we've seen since 2019. This is a gross margin increase also of 2.9 percentage points quarter-over-quarter sources Q3, and is supported again by a healthy inventory level. Combined with strong cost control, we deliver a solid 9% EBIT margin, which is 3 percentage points better than Q3, and a total EBIT of NOK 37 million. In the distribution segment, an overall weaker consumer sentiment also impacts our customers in the distribution segments, taking down the revenue somewhat for the quarter.

Here as well, our gross margin is also impacted by mix effects as the smaller retailer, which is our more profitable ones, have a softer demand development than the balance of our customer base, and we have a less favorable product mix. Again, we continue to exercise strong cost control, and we have a model where we scale our business both in the face of increased volumes, but we also scale our business and cost base in the face of a more softer volume base. This results in an EBIT of NOK 19 million and 2.3 percentage points. Christer, I'm gonna hand it over to you now to go through the financial performance.

Christer N. Thorsen
Head of BI & Analytics, Komplett Group

Thank you, Lars. As Lars have already been through, we delivered growth in the fourth quarter in operating revenue, that was mainly driven by the combination with NetOnNet. For the full year, we had a net turnover of NOK 14.6 billion, which is up 32% against last year. However, adjusted for the combination with NetOnNet, we have a decline of 11%. This is mainly driven by a soft online consumer electronic market. On the positive side, we have strong cost control. We see an improved gross margin trend. In Q4, this is a result of the work we have done the previous quarters. In the end of Q4 and the following quarters, we have the inventory level, which is much better than one year before.

The adjusted EBIT in the fourth quarter is down from NOK 118 million last year to NOK 70 million this year, mainly driven by softer sales in the B2C segment. We have 2 one-off items in the quarter. The first one is related to the cost cut program in NetOnNet announced in the third quarter presentation, and a change in accounting principles in NetOnNet to correspond with the accounting principles in the rest of the group. In total, NOK 20 million. Net financials for the quarter was negative by NOK 41 million, and is mainly driven by interest cost and IFRS 16 effects. Profit on discontinued operations was NOK 4 million for the quarter and NOK 10 million for the year, and is related to the Comtech closure back in 2019. On taxes, we have a tax income of NOK 47 million.

This is a tax deduction recognized from the closure of Marked Gruppen back in 2018 and booked now in 2022. Profit for the period was NOK 59 million, for the year, negative NOK 32 million. The board will propose to not pay dividend as earlier announced. Cash flow from operations was NOK 560 million for the quarter and NOK 1.1 billion for the year. This is up from NOK 65 million last year. The improvement is a result of the reduced inventory of NOK 600 million and implementing factoring with the effect of NOK 380 million. The investing activities amounted to NOK 77 million for the period and NOK 1.7 billion for the year. The latter is driven by the combination with NetOnNet. I will come back to the financing activities on the next slide.

In fourth quarter, we had an equity issue of gross NOK 1 billion, and together with the factoring agreement and existing cash flow, we have repaid the bridge facility by NOK 1 billion in the end of 2022, and the remaining NOK 0.5 billion in the beginning of 2023. Further, we have secured new bank facilities consisting of NOK 1.3 billion of a revolving facility and overdraft facility of NOK 400 million. The overdraft facility is NOK 1 million, NOK 100 million higher in peak season in Q4. Net interest-bearing debt, including IFRS 16, was NOK 1.4 billion, up by NOK 558 million from last year. However, the increase excluding IFRS 16 is lower and is NOK 310 million.

The liquidity reserve was NOK 1.3 billion compared to NOK 0.5 billion last year. The leverage ratio including IFRS 16 was 3.7 compared to 1.7 last year. The main reason is lower EBITDA. In sum, we have, during a difficult year, succeeded to improve the balance sheet, we have secured financing for further growth. Back to you, Lars.

Lars Olav Olaussen
CEO, Komplett Group

Thank you Christer . Some key takeaways for the quarter. As said, it's a quarter where very challenging market conditions hamper our top line, also a quarter where all other parameters are moving in a positive direction. Our gross margin is continuing to improve, and is back at last year's level. We're continuing to work and to work well with our cost and our synergy realization is on track. Our cost leadership position is of course sustained during the quarter. The work we've done to reduce inventory pays off. The inventory level is down by NOK 600 million, the stock composition is much more healthy now, allowing for the gross margin expansion we see.

For the year, the cash flow is improving by NOK 1.1 billion, driven by a new factoring agreement and the inventory reduction. The balance sheet is also then much improved in addition to the private placement being completed and the long-term credit facilities in place. If we look, if we take a look forward, our January sales figures indicate that the demanding situation on the top line will continue also into the first half of 2023, whereas the development for the second half remains uncertain. We remain also confident that over time, demand will recover, and the share of online trade will also get back to growth as markets normalize.

Our gross margin is trending positively. We expect the gross margin performance to improve going forward, also supported by the realization of cost synergies following the acquisition of NetOnNet. As previously announced, we target NOK 200 million of cost synergies, whereas NOK 100 million of them should be realized during the course of 2023. We are well on track to deliver on those targets.

As we move into 2023, we have our cost leading position, and we will see the effect of the cost reduction initiatives that was implemented last year in NetOnNet, which should yield 70 million-90 million NOK, sorry, 70 million-90 million SEK gross savings over the year. We have an online first business model providing a partial hedge from the negative effects from the inflationary environments we're seeing. As this is my final presentation as a CEO, I would just like to make a small closing remark. The Komplett Group is now a fantastically positioned company in my personal point of view. We have solid brands in both and leading positions in both Norway and Sweden.

We have fantastic cost synergies on the way from the combination with NetOnNet and a leading cost position to support us. As we move into 2023, we have a healthy inventory and a good stock composition. I'd like to take the opportunity now to say that I'm extraordinarily proud of what the team has delivered over the last four and a half years, and give a big thanks to all my colleagues at Komplett, a thanks to the board for four and a half inspiring and very fun years, a thanks to everyone who's invested in us and placed their trust in us as a company. Thank you. Kristin, over to you.

Kristin Hovland
Head of Communication, Komplett Group

Thank you, Lars and Christer. I will now hand it over to Elisa for the Q&A session.

Moderator

Thank you, Kristin. Before we open for questions from the audience here in Oslo, we have already received a few questions about the upcoming CEO change, which we will address first. The first one goes to you, Jo. Is the CEO change related to the share price development since listing?

Jo Olav Lunder
Chairman of the Board, Komplett ASA

The share price?

Moderator

Yes.

Jo Olav Lunder
Chairman of the Board, Komplett ASA

No. It has nothing to do with the share price. In fact, I think Lars has handled the market conditions very well. As I said, during my intro, the board is pleased with the work and the performance, and I think the quarter, the last quarter of 2022 also shows good progress. It has nothing to do with the share price.

Moderator

Thank you. Does the CEO change involve a change in strategy for Komplett going forward?

Jo Olav Lunder
Chairman of the Board, Komplett ASA

A change in strategy? No. First of all, I think it's important to then confirm that the board and Lars has been very aligned on our strategy, and I think our strategy has been executed well. I think, as I said also during my intro, that we would like now to have more focus on how we develop the organization, how we develop the market positions that Lars has created, and how we utilize synergies and potential from the NetOnNet acquisition. We simply believe that Jaan Ivar is the right person to lead that stage of the development. It has nothing to do with disagreement on strategy. The strategy is what it is. There's no change.

Moderator

Good. Thank you. Last one on that note. You say the change will happen already tomorrow. Why is there such a rush?

Jo Olav Lunder
Chairman of the Board, Komplett ASA

It's not really a rush. When we in the board decided that we believe a change of CEO profile could be beneficial for shareholders and the company, and a capacity like Jaan Ivar Semlitsch is available, he's right in front of us, and he can start quickly, then I had a conversation with Lars and we agreed to make the change, well, quite quickly. I have to admit that. It's coordinated. It's friendly. Lars will advise, and we will make sure we have a smooth handover. We think five years ahead now, and we believe Jaan Ivar will stay along with the company and help developing the company, and also in Lars' benefit, he's a shareholder.

Moderator

Thank you. We will now move on to questions concerning the financial results, and we will start with questions from the room here in Oslo, if there are any. Please raise your hand if you have a question and wait for the microphone. No? We will then move on with the rest of the questions from the web. First one is from Håkon Fuglu at SEB. Within B2C, are you seeing differences on purchasing power within the different countries?

Lars Olav Olaussen
CEO, Komplett Group

They're pretty sick of me.

Jo Olav Lunder
Chairman of the Board, Komplett ASA

He's here also sitting.

Lars Olav Olaussen
CEO, Komplett Group

Yeah. I think, yes, there are of course differences, but I think a key driver now is that if you look at, If you start by discussing the Norwegian consumer, the purchasing power of the Norwegian consumer is not dramatically reduced in a way that should in itself allow for the variation and/or the negative market sentiment we see. The consumer confidence is a key parameter, I think that is sort of the similarity we see between Norway and Sweden with an extraordinarily low consumer confidence. Once you have that consumer confidence, what you do is you stop investing in luxury goods, you stop investing in capital goods, and you stop investing in products that you don't or where you aren't forced to replace them.

If you look at Komplett Group, we have a lower exposure towards more forced replacement categories like white goods. If your washing machine... stops working, you buy a new one, even though your consumer confidence is low. You might postpone the upgrade of your TV, or your gaming equipment, which is where we're more exposed. I would say that is sort of the relevant trend to address it through. Mm?

Moderator

Yeah. Moving on to two questions from Joakim Husa. Will regular seasonality lead to a margin decline quarter-over-quarter in Q1 2023, or do you expect continued margin expansion in Q1 as well, both in terms of gross margin and EBIT margin?

Christer N. Thorsen
Head of BI & Analytics, Komplett Group

I can answer that. We see a positive trend on gross margin. Last year we had two months of good sales figures for the first two months, and then we have the market was opened up after COVID in March. On gross margin we see positive trend from the standpoint we are today. However, on EBIT margin, we need to see that in combination with sales.

Moderator

Thank you. With inventories substantially reduced, will this impact the sales in 2023, or do you feel that the current levels are sustainable?

Lars Olav Olaussen
CEO, Komplett Group

If the inventory levels will impact sales? I'm not really sure if I get the question, but I'll try. We have reduced our inventory level, which I would say is not only a positive for us in terms of cash flow and the balance sheet, but it also puts us in position to buy fresh stock. I think it's important to realize that consumer goods is also something that goes out of date quite quickly. You need to have the newest product in stock to sell well. I think it puts us in a very neat position where we can have a really up-to-date offering for our customers.

As volumes are low, in the market, I think it being in a position where you want to buy stock from our suppliers also gives us a very favorable negotiation position. I think it's a fantastic place to be and we have no strains in our cash right now to make the necessary purchases to support sales. I would see that as a pure positive.

Moderator

Thank you. We have four questions from Ole Martin Westgaard, the DNB. First one is, can you please add some color on how you see the competitive landscape?

Lars Olav Olaussen
CEO, Komplett Group

It's a. I think we're seeing a market where the first. What I see in when we monitor pricing development in the market, I think we're seeing a combination that some retailers still hold high stock, but it's beginning to be more balanced, as we, when we move into January, where I think prices are starting to move up, slightly upwards in the market. For me, I think that is sort of the key parameter of the competitive landscape now as the consumer electronics industry maybe is one of the last one who hasn't pushed the, all the inflation that's hit us over the last year through to consumer pricing. We're seeing somewhat increase in that now. I think that is sort of the key driver at the moment.

Moderator

Thank you. Are your positive outlook comments on gross margin dependent upon a recovery in the market?

Lars Olav Olaussen
CEO, Komplett Group

They're primarily dependent on us succeeding with realizing the synergy benefits from the NetOnNet acquisition.

Moderator

That brings us to the next question. What is the current status on the synergies with NetOnNet? How much have you been able to crystallize so far, and can you add some more color on the phasing of the remaining synergies?

Lars Olav Olaussen
CEO, Komplett Group

Yes. When we talk about the synergies, I think you need to split that work into two parts. One is negotiating a lower price on paper with our suppliers, and the other one is sort of realizing the EBIT benefits in our P&L, which happens when you procure the volume and you sell it at the right pricing, et cetera, et cetera. I think we're far advanced and somewhat ahead of plan, I would say, in the negotiation with our suppliers. We are slightly sort of on track but slightly behind, I'd say, on the realization. The reason for that is basically that we've spent time clearing the inventory and creating a new stock composition, and then it takes a bit of time.

There's a bit of sort of lag in those systems before you get the fresh stock bought at new prices out into the market and we can start realizing the benefits. That is more of a time lag rather than any issue anyway. I leave with great confidence and at the same time understanding I leave somewhat pressure on the next guy.

Christer N. Thorsen
Head of BI & Analytics, Komplett Group

That's good. We have also, announced the effect of NOK 400 million this year.

Lars Olav Olaussen
CEO, Komplett Group

Yeah.

Moderator

Yeah.

Christer N. Thorsen
Head of BI & Analytics, Komplett Group

I think that is half of the effect, and that's a good start.

Lars Olav Olaussen
CEO, Komplett Group

Yeah.

Moderator

Good. Thank you. How do you see your cost position develop relative to peers in the current inflationary environment? What should we expect from underlying inflation for Komplett in 2023?

Lars Olav Olaussen
CEO, Komplett Group

We haven't been specific on that, but what we see is that our online first model benefits as well as we have much fewer stores in relation to our sales. We have less also less employees in relation to sales than our peers. As salary inflation now hits electricity prices and index adjustments on rent comes to effect, we have with our online first a partial hedge towards all of those effects, which should give us a relative advantage towards our competition.

Mm.

Moderator

Okay.

Lars Olav Olaussen
CEO, Komplett Group

Further also in sales price, we haven't seen any inflations on consumer electronics yet, so that might also come for the next year.

Moderator

True.

Lars Olav Olaussen
CEO, Komplett Group

Mm.

Moderator

Final question so far. Can you comment on the development in general campaign pressure in the market and any contribution from this on the online share or revenue?

Lars Olav Olaussen
CEO, Komplett Group

I think we've seen a period of very aggressive campaigning now related to stock clearance. But as said, I think as I subscribe eagerly to all newsletters in the business, so and I've received quite a few of them most recently. It, it continues the stock clearance activity, which is, of course, putting pressure on the profit of the industry. I think during the next couple of quarters that will ease enough, and that should pave the way for a more normalized margin level and a more normalized promotion level in the market as well.

Moderator

Thank you. Is there any more questions from the room in Oslo? No. Seems to be no further questions. Give the word back to you, Kristin.

Kristin Hovland
Head of Communication, Komplett Group

Thank you. We will be back presenting our first quarter results on the 27th of April. Thank you all for joining us today, and we wish you all a great day.

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