Zenvia Earnings Call Transcripts
Fiscal Year 2025
-
Q2 2025 delivered 24% revenue growth, led by CPaaS, but profitability was pressured by lower CPaaS margins and a competitive market. Zenvia Customer Cloud saw 23% growth and is on track for 25-30% annual growth, with operational streamlining and divestments supporting future profitability.
-
Q1 2025 saw 39% revenue growth, led by CPaaS, but gross profit and margins declined due to mix and cost pressures. SaaS and Customer Cloud adoption grew, with strong Latam expansion and cost reductions from workforce cuts. EBITDA is expected to rise through 2025.
-
A new strategic cycle centers on Zenvia Customer Cloud, driving growth with AI, product-led strategies, and international expansion. 2024 saw nearly 6,000 clients and BRL 200 million in revenue, with 25%-30% growth projected for 2025. Cost savings and asset reviews support efficiency and capital optimization.
Fiscal Year 2024
-
2024 saw strong revenue growth and the launch of Zenvia Customer Cloud, but profitability was impacted by one-time costs and margin pressure. The company expects 25%-30% growth in its core platform for 2025, with a focus on deleveraging and operational efficiency.
-
Completed transition to a unified SaaS platform, driving double-digit revenue and EBITDA growth. CPaaS saw one-off volume boosts, while SaaS growth was led by SMBs and strong cross-sell. Leverage and G&A ratios improved, with 2024 guidance reiterated.
-
Q2 2024 saw 20% revenue growth, doubled EBITDA, and strong adoption of new AI and cloud solutions. Cost discipline drove G&A to historic lows, and guidance for 2024 was reaffirmed, with further margin gains expected as SaaS expands and integrations complete.