Qatar Islamic Bank (Q.P.S.C.) (QSE:QIBK)
Qatar flag Qatar · Delayed Price · Currency is QAR
22.22
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Apr 30, 2026, 1:14 PM AST
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Earnings Call: Q4 2023

Jan 17, 2024

Operator

Hello, and welcome to the Qatar Islamic Bank Conference Call. I would like to advise all participants that this call is being recorded. Thank you. I'd now like to welcome Mr. Shahan Keushgerian to begin the conference. Shahan, over to you.

Shashan Keushgerian
Assistant VP of Research, QNB

Thank you. Hello, everyone. I want to welcome you to QIB's Fourth Quarter 2023 and Fiscal Year 2023 Financial Results Conference Call. On this call from management, we have the bank's CFO, Gourang Hemani. As usual, we will conduct this call with first management reviewing the company's results, followed by Q&A session. I will turn the call over now to Gourang. Please go ahead, sir.

Gourang Hemani
CFO, QIB

Good day, everybody. Sorry to keep you waiting. Apparently, the operators are struggling to get all the participants in but, we'll start anyway, and we'll have the others joining us as we keep moving forward. Happy New Year and good day, everybody. Thank you for joining QIB 2023 annual results call. Qatar Islamic Bank yesterday announced financial results for fiscal year ended 31 December 2023. Net profit attributable to the shareholders amounted to QAR 4,305 million for the fiscal year 2023, compared to QAR 4,005 million for 2022, marking an increase of 7.5% over the last year. The basic earnings per share for year 2023 is QAR 1.73, compared to QAR 1.62 for the previous year.

QIB Board of Directors proposed a dividend distribution to shareholders of QAR 0.725 per share. That is 72.5% of nominal share value, which represents an increase of 16% compared to 0.625 per share previous year. The proposed dividends are subject to approval by Qatar Central Bank and QIB's General Assembly. The total assets of the bank now stand at QAR 189.2 billion, representing a growth of 2.8% compared to previous year, 2022. The growth drivers were financing and investment activities. The financing activities have now reached QAR 122.4 billion, having grown 2.6% compared to last year, while investment securities have now reached QAR 48 billion, which is up 4.9% against December 2022.

Customer deposits at the same point of time now stand at QAR 121 billion as at 31 December 2023, with a financing to deposit ratio at 96.5%, which remains well below the industry average and QCB maximum requirement, reflecting the bank's strong liquidity position. QIB continues to replace expensive short-term non-resident deposits with longer-term funding. QIB has issued five-year senior Sukuks in international markets, along with totaling $950 million through public issuance and subsequent taps in Q4, further reflecting its strong financial profile and investor reach.

On the profitability front, the net funded income, represented by income from financing and investing activities after deducting the cost of funding paid to deposit and Sukuk holders, registered growth of 3% to reach QAR 5.5 billion in 2023, against QAR 5.37 billion for 2022. The net financing margin for the year, represented by financing yields less cost of deposits, marginally improved by 10 basis points to reach 3.6%, while overall net margin of the bank, after considering all profit-bearing assets and liabilities, also improved to 3.18%.

The net fee and commission income for 2023 has also registered a very healthy growth of 9.7% to reach QAR 889 million in 2023, compared to QAR 810 million in previous year, positively reflecting on the bank's core operating and banking service activities. The bank continues its strive to improve efficiency through digitization and automation, supported by strong cost management discipline, helping it to contain its annual operating expenses at QAR 1.1 billion. That is almost flat against previous years, despite the global inflationary pressures. As a result, the bank was able to bring down its cost to income ratio from 17.4% in 2022 to 17.1% in 2023, which remains lowest in the Qatari banking sector.

On asset quality front, QIB was able to manage the ratio of non-performing financing assets to total performing assets around 1.7% as at 31 December 2023, one of the lowest in the industry, reflecting the quality of bank's financing asset portfolio and its effective risk management framework. QIB continued to create precautionary impairment charge on financing assets for QAR 1.1 billion for the year 2023, and maintained a healthy coverage ratio on non-performing financing assets at 87.5% as of 31 December 2023. QIB's prudence in building stronger balance sheet and reducing PNL volatility resulting from any future asset quality migration, is reflective from healthy ECLs maintained for Stage One and Stage Two, which now stand at 3.8% and 5.1% respectively. QIB continues to remain safe

Successful in maintaining strong capital positions at the same point of time, improve dividend and generate strong return on equity to its shareholders. The total shareholders' equity has now reached QAR 25.4 billion, an increase of 9.2% compared to 31 December 2022, with total capital adequacy of the bank under Basel III guidelines at 20.4%, which is well above the regulatory minimum requirements prescribed by Qatar Central Bank and Basel Committee. I will now hand over to Shahan to coordinate any questions that may follow. Thank you.

Operator

Thank you. If you would like to ask a question, simply press the star followed by the number one on your telephone keypad. That is star one to ask a question. One moment, please, while we compile the Q&A roster. Our first question comes from the line of Adnan Farooq from Jadwa Investment. Please go ahead with your question.

Adnan Farooq
Managing Director and Head of Research of Asset Management, Jadwa Investment

Hi, happy New Year. Thank you for arranging the call. I just had a few questions. One was regarding the trajectory of NIMs going forward. Fourth quarter NIMs were, again, better than third quarter NIMs. How do you see that

Gourang Hemani
CFO, QIB

Yeah, going up.

Adnan Farooq
Managing Director and Head of Research of Asset Management, Jadwa Investment

Can you hear me?

Gourang Hemani
CFO, QIB

Yep.

Adnan Farooq
Managing Director and Head of Research of Asset Management, Jadwa Investment

Sorry.

Gourang Hemani
CFO, QIB

I had some strange noise in the background. Anyway, go ahead.

Adnan Farooq
Managing Director and Head of Research of Asset Management, Jadwa Investment

Yeah, there is some strange noise here as well. Sorry about that. So I was asking about the NIM trajectory going forward. How do you see NIMs shaping up? The second question is around your financing growth outlook. How do you see the market shaping up? Now it's been more than a year since the World Cup has ended. You mentioned in the past some concerns about the real estate market. How do you see financing growth over the next year or so? And the last question is around your cost of risk. You have always maintained that the bank will continue to take precautionary provisions as long as the operating income is healthy. Does that still hold going forward for the next 12-18 months? Thank you.

Gourang Hemani
CFO, QIB

Thank you very much. I'll try to address your question sequentially. So, on the NIMs front, I think, I really don't think so the quarter-on-quarter NIMs sometimes may be affected by different bookings of assets or liabilities. Overall, in general, I would say we expect the NIMs to remain fairly stable. I think we saw marginal improvement. Maybe we might see a small reduction of what? 3 to 4. 3 to 5 basis points, but nothing very significant. If you look at historically, even during the periods of low interest rate environment and the rising interest rate environments, our NIMs have fairly been stable. Marginal uplift we have got, but nothing significant. So we expect the NIMs to remain around these levels going forward.

On the balance sheet, on the financing growth side, I think, we continue to see the trend whereby, the public sector credit continues to remain, where it is with no major growth coming in. Thankfully, with almost all the short-term facilities being repaid, and with the impetus that the private sector should get from the hydrocarbon-related activities, that will start percolating down to the level of contractors, subcontractors, services, industries, et cetera. We believe in 2020 core loan growth to be in the range of 5% in the market, predominantly driven by the private sector.

On the next question on the real estate markets, I think we were expecting there were some corrections to happen on the real estate market, but we're fairly happy to see that they have remained fairly stable and resilient in overall. So we don't see much a drop in the pricing, et cetera. There are certain sectors like the one where we had said was the commercial real estate, which continues to remain a bit under challenge. But that's been there for some point of time, and I think we've all been working how to manage with those ones, especially given the fact that our exposures are far well collateralized, and majority of them are covered through a very decent repayment profile. So we're not worried on that one.

Finally, on the cost of risk, as we said, we continue to remain very prudent. We will continue to build provisions. However, if you see on year-on-year, slowly and steadily, the provisions are coming down. However, we are not planning to do any significant reduction in one year or trying to reverse provisions, et cetera. I think it's always healthy to anticipate any risks that we do not know of at this point of time. So I think it builds the balance sheet strength, and it reduces the P&L volatility, helping both shareholders of the bank to have a better view on where the bank is heading towards.

Adnan Farooq
Managing Director and Head of Research of Asset Management, Jadwa Investment

And thank you, so much.

Operator

Thank you. Our next question comes from the line of Chiro Ghosh from SICO. Please go with your question.

Chiro Ghosh
Group Head of Research, SICO

This is Chiro Ghosh from SICO . Two very quick questions. First one is, if you expect that the private sector primary loan growth will come from the contracting and the subcontracting sector, or maybe to some extent, the services sector, how comfortable are you with lending to this sector, which was in the past, there has been concerns related to the asset quality to this sector? How comfortable you are with those sector? That's my first one. About my second one, it's slightly off. So I see that the NPL coverage of your Stage One is quite high. I mean, definitely way higher than the peers. But Stage Two is relatively much lesser. I mean, if you can throw some light, this is very counterintuitive.

I mean, Stage Two independently is still high, but relative to Stage One, it's not that high. If you can throw some light, why this kind, this combination?

Gourang Hemani
CFO, QIB

Going to your first question on the contractors and subcontractors. Yes, the sector has seen some challenges, but again, it is all going to be driven by what is the underlying contract and what is the ultimate repayment cap arrangements for those contracts that is going to be. So, yes, we do expect that a certain portion of the growth will come from that area. Because again, we've seen announcement made by, as we had told in the previous call, announcement made by Ashghal and other infrastructure-related spend, which will go to contractors. We'll have more service-related activities coming in as a portion of as the country expands its LNG production, the necessary services sector would also have to grow.

So I think these will continue to remain key factors that will contribute to the growth. Going by your on the second comment on the ECL coverage, I would not be able to comment on the ECL coverage of other players in terms of why they. Because it is all dependent on what is the underlying asset and which sectors, what are the kind of collaterals that are being held, and what is your historical loss experiences on those sectors. I think we started to improve the coverage on Stage Two, as we had told in the past. I think we have moved almost from 3.3%-3.4% now almost to 5%, so we continue to improve.

However, again, it's a very asset quality driven in terms of what is inside that Stage Two. So I don't think so you could paint a brush, a generic paintbrush across all the industry and say that if X bank has this or if the sector is this, then you should be having this. I think it's all driven by the bank's own internal asset quality and modeling matrices.

Chiro Ghosh
Group Head of Research, SICO

No, no, I was surprised that your Stage One coverage is quite high. That was from where I came to that question. Just one-

Gourang Hemani
CFO, QIB

Stage One coverage is very much driven by what the model is giving, and then it includes certain precautionary management, let's say, assumptions that we put in to counter any potential migrations that could happen from Stage One to Stage Two.

Chiro Ghosh
Group Head of Research, SICO

One more thing on the CASA front, how are you seeing for, say, for the whole economy per se? I mean, is there a lot of competition for that?

Gourang Hemani
CFO, QIB

Well, generally, it's the CASA competition has always been there, so it's not that the CASA competition between the in the sector is not there. But in general, you continue to see that there in high interest rate environment, there is a natural migration from CASA to term deposits or even in certain players, you know, you could be, even though they are termed as CASA, you could still be seen that they are they continue to attract significant profit share or the interest in the current environment. So I would say we are fairly happy with the level of CASA that is there.

I think once the interest rate starts normalizing, we expect that, you know, those high levels that we used to be there prior, early in the earlier period, would start coming back slowly.

Chiro Ghosh
Group Head of Research, SICO

Yeah. That's all from my side. Thank you very much again.

Operator

Thank you. Our next question comes from the line of Aybek Islamov from HSBC. Please go ahead with your question.

Aybek Islamov
Director and Equity Research Analyst, HSBC

Yes, thank you for the conference call, Gourang. A few questions from me, please. Yeah, I'll ask three questions. First is about fee income. Quite a good sequential pickup in your fee income in the fourth quarter. Can you elaborate on that? And, I guess I would want to know, to what extent that is exceptional increase in fee income versus, you know, sustainability of that fee income in Q4, and implications for FY 2024, right? Can we rely on this Q4 fee income when we think about, this year's, fee income performance? Second one is on your cost of risk asset quality. So hardly any write-offs. I would say no write-offs during FY 2023. Your cost of risk steadily declined, all the way through Q4 2023, right?

How do you think about your write-offs and cost of risk in FY 2024? Are you planning to reach a certain target in coverage ratios, and we're gonna see write-offs after that? Or we're gonna stay at zero write-offs and cost of risk potentially staying at Q4 2023 levels during 2024? Is this the way to think about it? That's my second question. I think thirdly, we just had a call with Qatar National Bank, a lot of questions about corporate tax in Qatar. What are your thoughts about taxation, and can you elaborate on what kind of tax rate you're gonna see for Qatar Islamic Bank in 2024?

Gourang Hemani
CFO, QIB

Okay. Answering your questions, again, Aybek we have always elaborated on the fact that we would not like anybody to model any fee income based on one quarter, because there are businesses that give incomes in fee income that come especially on the advisory side, on the success fee side, so you really cannot use one quarter. I would say, in general, I think we have been showing a very healthy growth of almost 7%-9% if you look at over the last few years on the fee income side. We still continue to. We wish, and we aspire, and we are working towards various products and services to see how we can further improve the share of our fee income as a part of the total income.

But, yeah, we still believe we are still in the right track. We are working on various initiatives, whereby both on the corporate side as well as on the retail side. While on the retail side, the certain areas are governed by the QCB guidelines and rules, where you cannot change the fee structure and have to abide by their guidelines. But overall, other than those, we are working on to see how we can improve, especially on the cards, on the trade finance, on the advisory side, et cetera, we have continued to work on that. On the cost of risk and write-off, I think we discussed that in the previous call as well, that, you know, right to .

I really don't know, I would not link write-off to the cost of risk at all. Cost of risk is to cover what is the incremental, I would say, asset quality deterioration that is going to happen, or the kind of prudence in which the bank wants to exercise. In terms of the coverage, we have a fairly healthy coverage. If you see all across the year, we had been maintaining more than around 85%-95% is the coverage ratio that we work on. In fact, well, it's not 85, I would say 87.5-95 is the coverage ratio that we work on at the We'll continue to remain. Write-off is just more about the level of NPLs that would be there.

We could if, if at any point of time we believe that the recoverability from the customer is not there, we'll go ahead and do the write-off. So it is not about the cost of risk, but it's more about the recoverability from the customer that decides whether we can write off or not. But in terms of the coverage, I think we have enough coverage to be able to write off. On the third question, on the corporate tax, I think it's, it's still an evolving subject. The reason I say evolving, in the sense is, while Qatar has committed to meet the OECD agreements and, is committed to applying minimum 15% tax. However, there are various other, clarifications that we seek from the tax authorities out here in terms of

There are discussions in terms of what kind of concessions they would be providing to be able to offset the minimum tax, etc. We have not been communicated at this point of time that those kind of taxes are applicable for 2024. We don't, we don't see any indication that it will be implemented this year, unless and until there is some other global timelines that need to be met, which we are, at this point of time, we are not aware of. But in general, we expect that it will be somewhere in 2025 or. And I would not be able to tell you the exact timeframe, but I don't think so it's a 2024 kind of an event at this point of time.

Aybek Islamov
Director and Equity Research Analyst, HSBC

Understood. Yeah. Thank you.

Operator

Thank you. The next question comes from the line of Lee Beswick from QNB. Please go ahead with your question.

Lee Beswick
Senior MENA Portfolio Manager, QNB

Hi. I just wanted to ask again, in line with the previous, but one, caller who asked about the reserves on the balance sheet, your coverage ratio. You mentioned in that answer, I believe, that your coverage ratio is quite specific. It's specific in relation to each bank, and it's also what you're modeling behind the scenes. So I suppose the appropriate question is: What specific risk do you see out there that would necessitate a Tier 1 coverage that is so high? 'Cause you have to. If each model is specific to each bank, then you have to see some kind of risk out there, which would necessitate such a high coverage ratio. If you don't, then the coverage ratio is too high.

It's quite a binary situation. So I was just wondering if you could comment on that, please.

Gourang Hemani
CFO, QIB

There, there's nothing called a binary situation. It's always a very subjective situation, I would put it like that. The risk that we see is that while the interest rate hikes have happened this year, we don't see that the full impact of the interest rate hike on the cost of, on the quality of the credit could be fully seen. Because I think it takes a longer point of time for it to reflect on the impact of high interest rates on the performances of various corporate entities, as well as individuals' ability to service. So we tend to take a much more precautionary approach and much more conservative approach than maybe some of the peers that are taking. So, I again answered on the same similar way.

The situation could be different when it comes to Stage Two, when it comes to what is the kind of quality of portfolio that you have. I think, given the fact that our portfolio has been a low default portfolio, we tend to be much more precautionary in terms of ability to absorb any potential losses that could come, especially in this high interest rate environment on the asset quality. Hope this answers your question.

Lee Beswick
Senior MENA Portfolio Manager, QNB

Yeah, I suppose then, to sort of paraphrase, you see the. You don't see the environment as particularly positive, or you see it as less positive than other banks, I suppose, is probably a better way to put it.

Gourang Hemani
CFO, QIB

No, It's not about being positive or negative compared to peers. It's about being more precautionary or less precautionary compared to peers.

Lee Beswick
Senior MENA Portfolio Manager, QNB

Yeah, that... Okay, and that, that's fine. At some point, I suppose that, at some point, it either comes true or it doesn't. So at some point, it will impact on your, P&L provisioning. If it's a benign scenario, then you are just writing, you're putting away far too much, through P&L provisioning, and you're gonna have to start writing that back at some stage. And I suppose I'm just trying to get an assessment of, I suppose, when that happens.

Gourang Hemani
CFO, QIB

Yes. Our expectation and hope is that at some point of time, the benign scenario continues, and we reduce the charge that we need to take on the for the impairments. However, as I said, we've been saying... I think, as I said, it's all about what in very many cases, sometimes it is also driven by the fact that, what is your expectation and what is your ability? So in very many cases, you will find that the coverage ratios are lower, purely because of the ability of certain banks to be able to absorb more provisions. We have been telling in the past, and we continue to say that as long as we have a good operating performance, we believe in building stronger balance sheet.

Lee Beswick
Senior MENA Portfolio Manager, QNB

Okay. That's a good answer. The second question I wanted to ask about the payout ratio. And this is one where I think you've, I mean, you've been consistent. Excuse me. But if you look at your payout ratio, your payout ratio has consistently come down in the last 10 years. And that is from a situation where the business was not as strong as it is today. It's a much stronger business today than it was 10 years ago, and that's to management's credit. So what are you doing there? Because, and yes, it's a board decision. I know it's a board decision, but the board takes advice from management, so let's be realistic about that. What is the strategy there?

Because your Tier 1 continues to build, your capital continues to build, your balance sheet. At what point does your balance sheet become lazy, from sort of efficient to actually lazy? What, how are you thinking about the capital and dividend side?

Gourang Hemani
CFO, QIB

I think we have. Our board has taken a very prudent decision whereby even though our net profits have grown by 7.5%, our dividends have grown by 16%. So that goes to show the fact that the board of directors want to take care of keeping the investors happy, but at the same point of time, maintaining healthy capital adequacy. I think we are all entering into a new, QCB is introducing new guidelines of the Basel 3.5. While they have issued the paper, there are a few areas that are still being under review, and which we expect to get sorted out in Q1 of this year.

We hopefully will get a better picture in terms of what would be the longer term impact of the implementation of the Basel 3.5 guidelines. So I think... And I think we are far from being lazy. In fact, we have got one of the healthiest return on equities at this point of time. And I keep, I keep mentioning that stronger capital helps in getting you better ratings, helps you in your better cost of funding. So it's, if you look at it in isolation, it could appear very different, but we look at it as one of the key pillars that has provided the strength to QIB what it has at this point of time.

I think the fact that we are rated by Moody's one notch higher than almost all other banks except QNB, which is one notch higher because it gets rated as a government-related entity. But as a public sector entity, we are rated at least one notch higher than all the other banks in the country. That gives the kind of, let's say, the stronger capital helps in building that. And the direct consequence of the fact is that we have been instrumental as in terms of being able to go and open up capital markets on behalf of Qatar, like the way we did the Sukuk.

I think these are all part of the same overall picture, whereby you don't look at each element in isolation. We believe three key pillars, which I don't need to tell anybody, but it's basically capital, liquidity, profitability, asset quality, whatever you want to put it together. I think we want to keep the right balance on all of them and continue to give very decent return to our shareholders. I don't think it has reached the laziness stage. Once it reaches the laziness stage, as per your comment, we will. The board will definitely take a look at it. But I think it gives the ability for the bank to be able to grow in the right balanced manner going forward.

Lee Beswick
Senior MENA Portfolio Manager, QNB

Okay. Thank you very much for your answer.

Operator

Thank you. Our next question comes from line of Ejayan Al-ahbabi from Al Rayan Investment. Please go ahead with your question.

Shabbir Kagalwala
Director of Asset Management, Al Rayan Investment

Mr. Gourang, thank you for your comment. This is Shabbir Kagalwala from Al Rayan Investment. I had a couple of questions. Just wanted to know, we have seen a sequential increase in the investment book of QIB. Would like to know what's the strategy on that, and how much yield are we seeing on the book currently?

Gourang Hemani
CFO, QIB

I don't have

Shabbir Kagalwala
Director of Asset Management, Al Rayan Investment

There's too much of noise. Can somebody put on mute? I think there's too much of background noise.

Gourang Hemani
CFO, QIB

Thank you. Yeah, Shabbir, going to your answer, I think, it's a very balanced strategy which the bank is adopting to say whereby the overall loan book growth has not been very strong within the system. We are trying to see how we can deploy our liquidity in high quality assets domestically and internationally, predominantly through Sukuks or other investments. So overall, I do not have directly with me the yield on the investment side, but I would still say it's a combination of the fact that it helps us in getting the yield, but at the same point of time, large part of it remains in Qatar in Qatar government Sukuk.

I think almost 85% of our investment book, investment securities are in State of Qatar, Sukuk. So it's the balance that we try to get in terms of getting good quality liquid assets, at the same point of trying to get some yield pickups.

Shabbir Kagalwala
Director of Asset Management, Al Rayan Investment

I have a Sukuk, which is maturing in 2024 for QIB. What are the plans for that? Do you plan to refinance that or repay that? How are you looking at that Sukuk?

Gourang Hemani
CFO, QIB

Well, as I just mentioned, we just raised about $950 million through public issuance as well as a sukuk as well as 3 taps that we did on it. I think as a liquidity, we are sitting fairly comfortable. At this point of time, we will continue to assess how the markets are, and we can take a call whether we want to go and raise funding again or not. But again, we have. In the past as well, we've had maturities, we have had repaid. We have repaid them successfully and tried to go to the market at the point of time we believe it's most conducive to go to the market. So, we don't have any significant refinance risk.

As I was just mentioning, I think in terms of the liquidity parameters, we are one of the best loan-to-deposit ratios. We just have long-term dollar liquidity that we have raised, so there's, there's no immediate need or requirement to go to the markets. However, if the markets remain conducive, we may always look at it.

Shabbir Kagalwala
Director of Asset Management, Al Rayan Investment

Final question is on the Cost-to-Income Ratio. We have seen a lot of initiatives by you in terms of reducing cost, and the total income increase has also helped you in terms of reducing the Cost-to-Income Ratio. Do you think that this is the bottom or we see more reduction in the Cost-to-Income Ratio in 2024?

Gourang Hemani
CFO, QIB

It's a question I keep answering to say that I wish we want to continue to maintain very strong and healthy cost-to-income ratio. I think anything below around 17.5% and below, I think it's a fairly good region to remain in, especially considering the fact that we are a private sector retail bank. So from that perspective, I think we put ourselves as a target to keep improving it, but we also have to keep into consideration that there are investments that we keep making in. There are costs, there are inflationary pressures that continue to keep building. So, we'll work towards to see how we can maintain it.

I'm not sure if we can improve it further, but I think, we'll continue to work towards it. Very difficult to give an answer to this one, given the fact that we've reached levels which are very, very, very challenging.

Shabbir Kagalwala
Director of Asset Management, Al Rayan Investment

Got it. All the best for 2024.

Gourang Hemani
CFO, QIB

Thank you.

Operator

Thank you. Our next question comes from the line of Mikin Pretan from CBFH. Please go ahead with your question.

Speaker 11

Hi, thanks for taking the call. Well, just a couple of questions. One, again, on the same, you know, NPLs. Your NPLs actually have been quite fairly stable over the last couple of quarters or before that. But, fourth quarter has seen a slight increase, and we can understand your precautionary approach. But, I mean, given that, your coverage ratio has, you know, come down, and in the previous calls, you used to mention that you're fairly in, you know, you'll always try to keep it in the range of 95, around that range, 95%-100%. So do we see that, you know, in 2024, we could be seeing again the provision coverage ratio going back to that particular levels?

My other question has got to do with, again, you know, your other expenses. Of course, cost-to-income ratio is quite, I mean, the lowest, but your other operating expenses have seen quite an increase in the fourth quarter. So is it a one-off? I mean, can you just give some color on it? Thank you.

Gourang Hemani
CFO, QIB

As you said, you know, on answering on the first one, we've always said that we'll continue to maintain healthy coverage ratios. Our target is around 95%. We will progressively increase it towards that. The NPL ratios, it's a marginal increase. I think we had a very small NPL generations. We did not do any write-offs, et cetera, to be able to bring it down the overall NPL ratio. I think we are fairly well below the market, so I really don't think so that it's a matter of concern at this point of time. On the last question, on the increase in other expenses, I really don't think so, that there is any way we had any one-offs, et cetera.

I think sometimes what happens is that when you come closer to the year end, you start looking into your accruals and try to make sure that you are fairly well covered in terms of all your commitments. So I think it's more of an impact of that rather than anything more specific. We. There's not been any significant outlays that I can think of at this point of time.

Speaker 11

Okay. Thank you, sir. Godspeed 2024 for you. Thank you.

Operator

Thank you. Our next question comes on the line of Yanzi Uzali from Millennium. Please go ahead with your question.

Speaker 12

Hi, thanks for presentation. I was gonna ask some questions about cost, but some others before me asked about them. I'm just gonna ask again, and then I have a separate question about dividends. So in terms of cost, if in the next few years, because over the past 3-4 years, you've maintained an annual absolute cost base, which is pretty much constant. Going forward, you said it's pretty challenging to improve further the cost-income ratio. And we're looking at an environment where you have some volume growth, some fee growth, and you're not expecting a major decline in margins, so you will continue to deliver revenue growth.

So at what point do you need to start investing so that there is an absolute increase in your cost base in 2024, 2025, to deliver growth in the business? That's my one question. And the second question is that the dividend you announced from 2023 implies a 40% payout on your reported net income. Going forward, should we look at your dividend payout on a payout basis, or should we look at, like, some sort of a progressive increase in dividend per share every year, so that shareholders are happy to see some growth in dividends?

Gourang Hemani
CFO, QIB

Okay. On the cost front, I would not say that we have not been investing. We have been continuously investing on our digital and automation initiatives. We have continued to improve on our human resources. However, what we do, and as we have been doing in the past as well, is that we try to exercise a lot of cost discipline. I think a part of. We did have some natural growth in expenses, that is bound to happen this year. However, a bit of it was offset by the fact that there were some one-off expenses that we had in 2022 related to FIFA World Cup. So

Those, those kind of expenses did not repeat in 2023, so those reduction in, those saving in expenses kind of, financed, if I can use the word, the incremental costs that we had to spend. We also had, if you look at other number that you could see, is that our depreciation had come down a little bit compared to last year.

Speaker 12

Yep.

Gourang Hemani
CFO, QIB

That's because we had our core banking that completed its depreciation period. So that was also a bit of benefit that came in and kind of compensated the incremental costs of technology investments that we keep doing on an ongoing basis. So in general, as I said, we continue to invest, but invest, let's say, more in a more disciplined manner. With, I would say, a large part of our spend directed towards how we are going to improve in technology, digitalization, et cetera. So, we take a pride in the fact that we have one of the better mobile banking and other digital platforms that we offer to our customers, both on the corporate side as well as on the retail side.

It's not about not making investments, it's just about making the right investments that we believe are going to generate more revenues or improve customer experience, or increase the risk framework in the bank.

Speaker 12

Okay.

Gourang Hemani
CFO, QIB

On the dividend side, I think, as a management, we propose to the board various alternatives, given the fact that we are fairly well capitalized. It is not. The capital is not one of the determining factor or the constraining factors in terms of the level of dividend distribution. I think the board wants to go in a very progressive manner in terms of how it wants to increase the payout ratios. I think I just mentioned that, you know, while our net profits increased by 7.5%, our dividend increased year-on-year by 16%.

I think we are trying to reach a point whereby I think you could start relating the payout in terms of the dividends in terms of payouts, rather than purely in terms of the systemic increase as well. So it's a combination of the two that the board takes into factor, how to maintain a decent payout

Speaker 12

Okay, so

Gourang Hemani
CFO, QIB

And as well, at the same point, also increase it.

Speaker 12

So we can assume there is some room because of your comfortable capital position, there is some room for payout ratio to increase as well?

Gourang Hemani
CFO, QIB

I think we have increased this year, so we'll continue to see how the board tries to take that forward.

Speaker 12

Okay. That's very useful. Thank you very much.

Operator

Thank you. Our next question comes on the line of Fatema Al-Shakar from SICO Bank . Please go ahead with your question.

Fatema Al-Shakar
Analyst, SICO

Hello, is my voice clear?

Gourang Hemani
CFO, QIB

Yeah.

Fatema Al-Shakar
Analyst, SICO

Hello? Yeah, hi.

Gourang Hemani
CFO, QIB

Yes, we can hear you. We can hear you louder.

Fatema Al-Shakar
Analyst, SICO

My question... Yeah. Yeah, thank you so much for taking the question. I just have... My question would be about the liquidity situation in the Qatari banking system, and what's your reliance on, on international, deposits?

Gourang Hemani
CFO, QIB

I think the overall liquidity situation in Qatar continues to remain pretty healthy. We have seen the number of initiatives that are taken by the government, especially on the fact that they have been repaying since 2022. They've been repaying a lot of short-term borrowing. We continue to see lot of short deposits being injected into the system. So overall, the liquidity situation remains quite healthy. I would say it is not over-liquid or neither, but there is not much shortage of the liquidity as well at this point of time. In terms of the deposit side of it, I think if I look at my total deposits, 89% of our deposits at this point of time are from inside Qatar.

So, our exposure to non-resident deposits has been significantly. We've been reducing it. I think in end of 2022, the non-resident deposits ratio was about 16%. At this point of time, it is about 11%. So we have made a significant effort to reduce reliance on non-resident funding by attracting more longer-term funding through syndicated facilities, bilateral borrowings, capital markets, Sukuks, et cetera.

Fatema Al-Shakar
Analyst, SICO

Okay. That is the end. Thank you so much.

Operator

Thank you. Our final question comes on the line of Salome Skhirtladze from Bloomberg. Please go ahead with your question.

Salome Skhirtladze
Equity Analyst, Bloomberg

Hello, can you hear my voice?

Gourang Hemani
CFO, QIB

Yes, Selena, we can hear you.

Salome Skhirtladze
Equity Analyst, Bloomberg

Hello, happy, happy New Year, and thank you for presentation. Thank you for accepting my question. We see a quite significant increase of net cost of placement with from banks line item, which is part of your investment investing activities, compared to 2022. Our question is whether what is this item by nature, by definition? And when you estimate the margins, now financial margins, do you evolve this line item? Because it might have significant implication, inclusion or exclusion from the estimation. If you could elaborate on this. Thank you.

Gourang Hemani
CFO, QIB

This line item predominantly represents the profit or the interest that we pay on the interbank borrowings or the syndicated borrowings that we have on our balance sheet. So, this is the net. This is the cost of net borrowing from the interbank market.

Salome Skhirtladze
Equity Analyst, Bloomberg

So, yeah, technically it should be part of the cost of funding, right? If we correctly understand.

Gourang Hemani
CFO, QIB

And yes, if you can add it to the cost of fund. But as an Islamic bank, what we do is we show each element of the payouts separately, because the payment to the depositors is shown as payment to unrestricted investment holders. The payment to Sukuk holders is shown separately on the face of the PNL, while the payments made on the interbank side is included as a part of netting it off against the investment income. So that's why we call it net investment income.

Salome Skhirtladze
Equity Analyst, Bloomberg

Okay, thank you.

Gourang Hemani
CFO, QIB

But on the NIM calculations, the NIM on the NIM calculations, it would not make any overall impact as long as you take it, whether you add it to the gross revenue or whether you deduct it from the cost of funds. So on the NIM side, it would not be, but if you're looking at separately, the yields and the cost of fund, yes, then you need to take it out and do correct, treat it accordingly.

Salome Skhirtladze
Equity Analyst, Bloomberg

Thank you.

Operator

Thank you. We appear to have no further questions. I will now hand the call back to Mr. Shahan Keushgerian.

Shashan Keushgerian
Assistant VP of Research, QNB

Okay, we can conclude the call. Thank you very much, Gourang, for giving us an update on the fourth quarter and the full year of 2023. We'll pick this up again next quarter. Bye.

Gourang Hemani
CFO, QIB

Thank you very much.

Shashan Keushgerian
Assistant VP of Research, QNB

Bye-bye.

Gourang Hemani
CFO, QIB

Bye-bye.

Operator

Thank you. Thank you. This does conclude today's conference call. You may now disconnect.

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