United Overseas Bank Limited (SGX:U11)
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Sep 29, 2026, 2:00 PM SGT
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Earnings Call: H1 2025

Aug 7, 2025

Summary

Operating profit rose 3% year-on-year in H1 2025, driven by strong fee growth, while net profit declined 3% to SGD 2.8 billion due to higher reserves. Guidance was reinstated, with NIM expected at 1.85%-1.9% and low single-digit loan growth amid a resilient but cautious ASEAN outlook.

Moderator

Good morning, everyone, thank you for coming in a little earlier than usual today. Welcome to our second quarter 2025 results media briefing. Today we have with us our Deputy Chairman and Group CEO, Mr. Wee Ee Cheong, and our Group CFO, Mr. Leong Yung Chee. As usual, Mr. Wee will begin by giving a broad overview of how our franchise has done and the operating landscape we are in. Mr. Leong will then go into more details on the financials and business performances. After both presentations, we will take questions from the media. I would now like to invite our CEO to get us going, Mr. Wee.

Wee Ee Cheong
Deputy Chairman and CEO, UOB

Okay, thank you. Good morning. Thank you for joining us today. Macro environment remains fluid, with geopolitical tensions and shift in global trade in a multipolar world. Amid uncertainties, regional economies are holding firm. ASEAN, while not immune, shows resilient growth. ASEAN fundamentals remain strong with competitive cost structure, improving infrastructures, and deepening trade linkages. This positions the region well to adapt and thrive in a complex global landscape. Amid global uncertainties, our core business and financial performance held steady. Operating profit for the first half year rose 3% from the same period last year, driven by strong fee growth. After taking a conservative approach to increase our reserve, net profit came in at SGD 2.8 billion, down 3% year-on-year. Net interest income was flat as loan growth offset the impact of declining interest rates.

Margin compressed in line with the external environment, we continue to proactively optimize our cost of funds and rebalance our portfolio. Fee income shows strong momentum up 11%, led by loan and wealth fees, and robust treasury income supported by healthy client flows. This performance reflects the strength of our diversified business model. We continue to pace our costs, keeping it flat year-on-year. We remain vigilant on asset quality. Our overall loan portfolio remains sound, with NPL steady at 1.6%. Total credit costs were higher at 34 basis points, including the preemptive general allowance set aside to ensure healthy provision buffers. Our balance sheet remains strong, with CET1 ratio at 15.3% and robust liquidity ratios. The board has recommended an interim dividend of SGD 0.85 per share, representing a payout ratio of 50%.

We also paid the second tranche of the SGD 0.50 special dividend to mark UOB's 90th anniversary. For the second half of 2025, while the external environment remain challenging, we see pockets of opportunity. Governments across the region are also stepping up support to cushion businesses through the transition. This includes recently announced SGD 100,000 SME grant in Singapore and fiscal and sector-specific measure in other countries to keep growth on track. As a long-term player, we remain committed to our clients, including SMEs, standing by them through economic cycles, supporting them with working capital, cross-border financing, and digital tools to help them scale efficiently. Our strategy is clear and consistent, focused on ASEAN long-term potential. The region offers relative political stability, resilient fiscal positions, and growing economies.

Its competitiveness as an FDI destination is supported by well-connected infrastructure and a young, outwardly mobile population. In a multipolar world order, opportunities arise with regional integration and trade diversification. At the same time, megatrends, including digital and green economies, will continue to drive investment and generate growth. We are well-positioned with our extensive ASEAN footprint, deep connectivity to China and global market, and a diversified client base. On the wholesale front, we are seeing strong traction across multiple revenue drivers, rising CASA balances, growing regional trade flows and supply chain finance, robust trade and loan fees, strong treasury income from active client flows. We are intensifying our focus on emerging opportunities, digital and green economies, and infrastructure investment aligned with ASEAN integration agenda.

Our retail franchise has gained significant scale following the Citi acquisition, where our customer base has grown to more than 8.4 million. We are well positioned to ride on the region's rising affluence and Singapore's position as a leading global wealth center. We see robust growth in card billings underpinned by pan-regional partnerships, our latest being the principal partner for the Michelin Guide Hotels, reinforcing our leadership in lifestyle privilege across dining, entertainment, and travel. Our Citi integration is complete across all four ASEAN markets, with Vietnam customers successfully onboarded last month. The focus now is on deepening customer engagement to unlock further growth. Since the Citi acquisition, our ASEAN four franchise has delivered robust growth in customers, CASA, wealth AUM, unsecured receivables, and card dealings. To position for sustainable growth, we have been reshaping our business franchise.

We see good progress in moving towards a more diversified and resilient revenue mix, including connectivity, fee-based, recurring income, and asset-light businesses. We have been investing to strengthen our capabilities and digital platform that will support our ambitions to scale. Our strong balance sheet enables us to address risk and to seize the right opportunity to grow. This transformation takes time, and we are confident that it will reinforce our foundation for long-term growth. We have previously suspended guidance due to heightened volatility and limited visibility. We are now reinstating our yearly guidance. Full-year NIM of 1.85%-1.9% factoring in three expected Fed rate cuts second half. Low single-digit loan growth focusing on quality assets. High single-digit fee growth driven by card, wealth, trade, and investment bank. Flat operating costs.

Net credit costs of 25 to 30 basis points, and we expect further top-up to boost general provision buffer preemptively. As usual, we remain committed to our three billion capital distribution plan. Now I will hand over to my CFO, Yung Chee, to share more. Thanks.

Leong Yung Chee
Group CFO, UOB

Thank you, Ee Cheong. Good morning, everyone. If you allow me, I'll take you through the financials update. This quarter, we reported a net profit of SGD 1.3 billion. It's 10% lower quarter-on-quarter and 6% lower year-on-year. The net interest margin narrowed by nine basis points for the quarter to 1.91%. This is driven by a sharp reduction in benchmark rates. In terms of the net fee income, it was SGD 636 million, a decrease from last quarter's high, but this is our second highest quarter. Investment banking activities returned to normalized levels while wealth fees were subdued as we took a more cautious approach amid macro uncertainties. In terms of treasury and investment income, it has softened, reflecting lower trading and liquidity management activities, but customer-related treasury income sustained momentum. On asset quality, NPL ratio was stable at 1.6%.

Total credit costs on loans were at 32 basis points. We continue to maintain prudent preemptive provision reserves. Our capital and funding positions remain robust with CET1 ratio at 15.3% with post-dividend payout included, and NSFR at 118%. Let me share an update on performance for the first half. With this set of results, we delivered a positive operating profit rising 3% year on year. This was largely driven by double-digit growth in fee income across wealth management, investment banking, and credit cards. The performance underscores the continued strength and diversification of our franchise. Cost-to-income ratio improved to 43.5%. This reflects our continued focus on cost discipline across the bank. As we set aside preemptive allowances amid the macroeconomic uncertainties, our net profit after tax moderated 3% year on year to SGD 2.8 billion.

This translates to a return on equity of 11.7%. In the next section, we have included some new slides focused on our business segment performance. These slides are designed to provide deeper insights into our income drivers and strategic levers that are shaping future growth. These efforts are beginning to bear fruit. Moving forward, our focus continues to unlock value and monetize these investments for sustainable long-term growth. We'll start with a dive into our group retail business. Group retail delivered a strong performance for the first half of 2025. It reports a SGD 1.1 billion year on year, that's an 11% increase. This was the result of our focus on CASA, wealth, and cards, which countered income pressures from lower rates from the market, as well as competition.

If you look at the deposits, our retail deposits have exceeded SGD 200 billion for the first time, driven by robust CASA growth and anchored by strong customer value propositions. Our wealth management income recorded double-digit growth, 15%. This was boosted by effective conversion of deposits into invested AUM. While AUM continued to build new momentum, net new money coming into the bank this quarter was about SGD 3 billion. Card billings grew year on year, 12%, supported by our ASEAN franchise, partnerships, and enhanced rewards offerings to our customers. In terms of the customer base, we have exceeded 8.4 million customers as at the end of June 2025. Again, a testament to the differentiated lifestyle offerings and consistent value delivery to our customers. Asset quality for this segment remains solid, with credit costs nearly half to 22 basis points.

The operating friction in Thailand we experienced last year as a result of the integration has subsided, further stabilizing our retail portfolio quality. I'll next turn you to the wholesale banking business. Our wholesale banking business delivered a profit before tax of SGD 2.2 billion for the first half. This was down about 12% year on year, reflected the impact of lower benchmark rates, intense competition for quality assets, as well as a rise in allowance from a low base. Transaction banking contribution remains a cornerstone of performance. It constitutes about 50% of wholesale banking income. This was supported by an enlarged CASA base and 12% year on year growth in our trade loans. This underscores a deeper client engagement because of our integrated cash, trade, and supply chain platforms across multiple markets.

In terms of investment banking, we achieved a record fee in the first half of 2025, demonstrating strong execution and client confidence in our advisory capabilities. Our diversified growth strategy continues to gain traction. With stable income contribution from our non-real estate sectors at 69% and cross-border income at 26%. Our regional connectivity and franchise development is growing from strength to strength. Expenses rose marginally by about 5%. This is through investments to enhance our product capabilities and deepen market presence across ASEAN. Allowance increased to SGD 167 million, primarily due to a collateral markdown for a few non-systemic borrowers, while overall portfolio quality remained resilient. Global markets sustained strong momentum in our customer treasury income, supported by continued client demand for hedging and investment products.

Non-customer treasury income also improved from lower cost of funds, capturing market opportunities across bonds, equities, FX, and rates amid financial market volatility. Net interest income eased by about 3% quarter-on-quarter to SGD 2.3 billion, as asset growth helped to cushion the impact of lower net interest margin. Net interest margin declined nine basis points to 1.91% this quarter. I mentioned earlier that this was primarily driven by sharp red uctions in benchmark interest rates. If we give a breakdown of how the impact came from different areas, the SORA, which is the Singapore Overnight Rate, fell by 50 basis points, reflecting abundant domestic liquidity, partly driven by safe haven inflows, while the Hong Kong Interbank Offered Rate, or Hibor, was at its lowest since 2022.

T hese movements affected our asset pricing, contributing about 23 basis points decline to the NIM this quarter. Although there was pressure on asset yields, this was mitigated by our ongoing proactive efforts in managing our own cost of funds, and this includes repricing of fixed deposit and savings account rates, and also a mix of our asset liability. In terms of fee income, gross fee income reached SGD 829 million this quarter, marking the second highest quarter on record. This underscores the strength and diversification of our retail and wholesale banking franchise. Loan-related and credit card fees remain resilient. Investment banking fees return to normalized levels after an extraordinary first quarter. Wealth management fees were impacted as we took a more cautious, preservation-focused approach, supporting our customers amid uncertainties in the market.

Expenses declined 2% quarter-on-quarter to SGD 1.5 billion. This reflects the group's disciplined cost management initiatives. Cost to income ratio rose to 44.3% due to the lower income discipline. We will continue to exercise discipline in how we manage costs and spends, but continue our targeted investments in talent and technology to support our franchise growth and regulatory requirements. Turning now to asset quality. New NPA formation edged up this quarter. This stemmed from one large corporate account in the U.S. This was within expectations, and with higher write-offs and recoveries during the quarter, our NPL ratio remained at 1.6%. The higher specific allowance this quarter resulted from one new U.S. NPL account. As mentioned, this was within our expectation, and preemptive allowance had already been set aside earlier. Net credit costs were at 32 basis points this quarter.

While preemptive general allowance would usually be written back and reclassified to specific allowance upon an account downgrading to NPL, we continued the same level of general provisions this quarter as a prudent measure to strengthen the coverage in view of near-term macro uncertainties. As of June 2025, our total allowance was SGD 4.8 billion, of which SGD 2.8 billion relates to allowance for non-impaired assets. Our general allowance coverage was maintained at 0.8%, while NPA coverage remained adequate at 88%, or 209% after taking collateral into account. Gross loans grew a healthy 4% year-on-year and 1% quarter-on-quarter. This was mainly from corporate and mortgages in Singapore. Our liquidity and funding positions remain sound with LCR at 141% and NSFR at 118%, both well above the minimum regulatory requirements.

CASA deposits continue to grow steadily, leading to an improved CASA to the total deposits mix of 56.5%. Capital position stayed robust, CET ratio at 15.3%, even after accounting for the FY 2024 final dividend and special dividends as part of the capital distribution strategy we announced earlier. In appreciation of our shareholder support, the board has declared an interim dividend of SGD 0.85 per ordinary share, reflecting our commitment to a consistent dividend payout ratio of 50%. We are also pleased to report that as at the end of June 2025, about 13% of the SGD 2 billion share buyback program that we had announced has been completed. We are on track to fulfill our commitment on the capital distribution to shareholders by 2027. With that, I conclude my presentation. Thank you.

Moderator

Thank you, Yung Chee. We'll now begin the Q&A segment. For those dialing in on Teams, please use the raise hand function if you would like to ask a question. Maybe we'll start from those in the group. Any question?

Chanyaporn Chanjaroen
Asia Finance Senior Reporter, Bloomberg News

Yes, please. Congratulations on the numbers. Please could you talk a little bit about the tariffs that have been slapped on many countries in Southeast Asia in the past few weeks? Second question to Yung Chee, who mentioned safe haven flows. Could you give more colors on this and whether such flows were more extraordinary than previously?

Wee Ee Cheong
Deputy Chairman and CEO, UOB

Based on our detailed analysis of our portfolio, I think the first-order impact is manageable.

Chanyaporn Chanjaroen
Asia Finance Senior Reporter, Bloomberg News

The what?

Wee Ee Cheong
Deputy Chairman and CEO, UOB

First-order impact.

Chanyaporn Chanjaroen
Asia Finance Senior Reporter, Bloomberg News

First-order impact.

Wee Ee Cheong
Deputy Chairman and CEO, UOB

People directly affected by the tariff.

Chanyaporn Chanjaroen
Asia Finance Senior Reporter, Bloomberg News

Thank you.

Wee Ee Cheong
Deputy Chairman and CEO, UOB

I would say 1.3% of our total loans to exporter, with 25% of sales exported to U.S. I think it's quite minimal. Trade loans make up of about 10% of total. The first-order impact, I think is generally quite manageable. We are a little bit more concerned about the second-order impact because it would affect consumer spending, people's stock investment, consumer stock spending. That is something that is still quite fluid. We are monitoring closely. I would say generally, we are here to support our customers. I think that's important, especially this. You can see the government also setting up committee to look at proactively how to manage this issue. We are on top of it.

If any customer that require any assistance, any help, we are here, especially in volatile environment. We are always here to help our customer to restructure.

Chanyaporn Chanjaroen
Asia Finance Senior Reporter, Bloomberg News

Thank you.

Leong Yung Chee
Group CFO, UOB

On the second question, Chanyaporn, the safe haven flows question. I think I mentioned earlier on that our net new money for the quarter was SGD 3 billion.

We are still seeing flows in terms of wealth, and deposit flows into our franchise. I think this reflects the fact that Singapore is very well positioned amidst all the uncertainties happening around the world.

Chanyaporn Chanjaroen
Asia Finance Senior Reporter, Bloomberg News

I see. The flows of SGD 3 billion in the second quarter.

Leong Yung Chee
Group CFO, UOB

Yes, correct.

Chanyaporn Chanjaroen
Asia Finance Senior Reporter, Bloomberg News

Did it help with the Singapore dollar strength as well?

Leong Yung Chee
Group CFO, UOB

I think the Sing Dollar FX rate has other factors affecting it, given how open we are as an economy.

Chanyaporn Chanjaroen
Asia Finance Senior Reporter, Bloomberg News

I see. Okay.

Wee Ee Cheong
Deputy Chairman and CEO, UOB

You see, as you ask the question, given the tariff situation, we see it's very volatile. The AUM that would say 60% stay as a fixed deposit.

Chanyaporn Chanjaroen
Asia Finance Senior Reporter, Bloomberg News

Oh, wow.

Wee Ee Cheong
Deputy Chairman and CEO, UOB

Partly because we are conservative, we are more cautious. I don't want my customer to lose money, right? As a result, I'd rather sacrifice on some of the wealthy, but I would rather let them stay conservative. There is always a better opportunity out there.

Chanyaporn Chanjaroen
Asia Finance Senior Reporter, Bloomberg News

I see.

Wee Ee Cheong
Deputy Chairman and CEO, UOB

These are all businesses. They are already taking the front-end risk of building a business. The last thing I want is whatever capital they have, put with us. Right? They also encounter the risk. We are quite conservative in that sense.

Chanyaporn Chanjaroen
Asia Finance Senior Reporter, Bloomberg News

Mr. Wee, just to clarify, you said about 60% stay as deposits. You refer to 60% of the net new money?

Wee Ee Cheong
Deputy Chairman and CEO, UOB

Yeah.

Chanyaporn Chanjaroen
Asia Finance Senior Reporter, Bloomberg News

Net 60%.

Wee Ee Cheong
Deputy Chairman and CEO, UOB

Of the overall.

Chanyaporn Chanjaroen
Asia Finance Senior Reporter, Bloomberg News

Overall.

Leong Yung Chee
Group CFO, UOB

Overall, that's the deposit, yeah. 60% is in deposits, 40% invested AUM.

Chanyaporn Chanjaroen
Asia Finance Senior Reporter, Bloomberg News

Okay, thank you.

Leong Yung Chee
Group CFO, UOB

This increase in liquidity does help to support the Sing Dollar strength, but it actually lowers SORA rates as a result.

Chanyaporn Chanjaroen
Asia Finance Senior Reporter, Bloomberg News

Good for mortgage.

Leong Yung Chee
Group CFO, UOB

Good if you are mortgage borrower, yes.

Moderator

We have a question from Zaobao.

Speaker 5

Hi, good morning. Thank you for the sharing and the congratulations on the numbers. Actually, Bloomberg already asked my first question, but could you help me clarify, many Asian countries will face tariffs, and you also mentioned that you are concerned about the second order impact from the tariffs. Could you help me clarify, is that part of the reasons for trimming your loan growth forecast for this year?

Wee Ee Cheong
Deputy Chairman and CEO, UOB

We are financial intermediary, right? It's not whether I want to trim or not trim. At the end of the day, it's also customer demand. Okay? If customer don't feel comfortable, given the outlook of the market, they will slow down. Right. It's the end result of demand and supply, okay? We continue to chase after the quality loan to start off with, right?

Leong Yung Chee
Group CFO, UOB

That affects both corporate as well as individual customer outlook. If the uncertainties create worries for whether businesses or individuals, you see some of these actually tapering off in terms of demand. From our perspective, the competition for quality assets become more intense as us and our competitors chase after growth from the quality portfolios.

Speaker 5

My second question is about the competition from your peer banks. We have been seeing more and more severe competition, especially in credit card sector. I'm just wondering how will you manage to compete with that, and what is the main strategy you want to focus?

Wee Ee Cheong
Deputy Chairman and CEO, UOB

Credit card.

Speaker 5

Yeah, Credit card.

Wee Ee Cheong
Deputy Chairman and CEO, UOB

Well, credit card, I think we do have some benefits because, during the COVID, we bought over Citibank portfolio. That will give us a strong customer base. Okay. If you have a strong customer base, the ability for you to do thing in a more competitive way, to deal with your partners, to deal with your merchant, because you have the scale, you can bargain better, and you also can offer better quality product. This is what exactly we have. We have about 8.4, 8.5 million customer base across the whole ASEAN region. We will continue to deepen our lifestyle products, hopefully people will start to see, "Hey, UOB is a card that you must have for you to enjoy the lifestyle, for you to enjoy the Taylor Swift, for you to enjoy."

End of the day, consumer business is still the same. We are trying to take advantage. We are the big elephant in the room now in ASEAN. Okay. We should be able to capitalize on that. Hopefully, that take time. Also, given the customer base, we are cross-selling a lot of products. Okay. Not only just credit card, the wealth product. Open account, improve our CASA, boost our cost of loans. These are multi-pronged approach that hopefully, it's not every quarter you can. We are moving towards that direction. Obviously, the execution is important, we like to see more of that because otherwise, what's the point of having quite a big customer base, you are not taking advantage of that?

Leong Yung Chee
Group CFO, UOB

That scale of customer base allows us to differentiate some of our offerings. I think your question earlier mentioned about what differentiation. Our lifestyle rewards is really geared towards some of the customer preferences that we see across our base. That's primarily around travel, entertainment, and dining here. Our rewards, if you are a card member of us, you will see that we've been very focused in terms of value propositions to clients along those three lines.

Speaker 5

Thank you so much. The savings accounts, you have lowered the interest rates in the account. When can we see the effects from it? Maybe the third quarter?

Leong Yung Chee
Group CFO, UOB

We announced it in May, so it will flow through and take some time. Yes. We should see it reflect through the financials in the third quarter.

Speaker 5

In the third quarter.

Leong Yung Chee
Group CFO, UOB

Yeah.

Speaker 5

Thank you.

Moderator

Question from The Business Times .

Speaker 6

Hello. Morning, sir. I have a couple questions. First, on the recent guidance, right? I think in Q4, the projection was high single-digit loan growth, double-digit fee growth. Now it's sort of moderated to low single-digit loan growth, high single-digit fee growth. NIM also went from about 2% to 1%. Can you give a bit more color on this lower guidance?

Wee Ee Cheong
Deputy Chairman and CEO, UOB

I think generally it's a reflection of, right, you look at most of the ASEAN region, despite they are strong, they have a foreign reserve, the growth is also quite limited given that they are receiving. We cannot grow for the sake of growing, right? The loan, I mean the GDP growth of the country is not as high. This is why the first quarter last year, we did not give any, a little bit more certain. Of course, it's not a magic sign. Okay. We're waiting. Based on our own calculation, we think, I think the loan growth will be quite subdued.

Leong Yung Chee
Group CFO, UOB

If you look at what has changed. 2024 to now, in each of the countries that we operate in, the GDP growth forecasts have all been trimmed in every market we've operated in. The benchmark interest rates for these countries have also been reduced. There is also the FX movements that Chanyaporn was referring to earlier. The environment has shifted significantly. For some of these metrics, if you look at the underlying numbers that we are still projecting, it actually shows the strength of the franchise. That the fact that the loan growth, we are still able to grow. The fee income, we are still able to grow. The income numbers are affected by asset pricing and market volatility.

I think, look at the underlying franchise, the strategy that I've said we would execute is paying off in terms of how we are shaping our portfolios.

Wee Ee Cheong
Deputy Chairman and CEO, UOB

If you look at the region, actually it's good. If you translate Singapore dollars, the Singapore dollars is hard. We are reporting in Singapore dollars. If you take Malaysia and all these countries, they are growing.

Speaker 6

Question on housing loans, right? What's sort of the growth outlook for the home loan book for 2025?

Wee Ee Cheong
Deputy Chairman and CEO, UOB

I think we projected about single digits. Okay? I know the market seems to be quite hot. End of the day, I think we are generally to be selective. Okay? This is very uncertain world.

Speaker 6

Are you sort of seeing customer shift more towards floating rate mortgages and all given that interest rates have to go down further between? I don't know if you have that number on hand now.

Leong Yung Chee
Group CFO, UOB

No, we don't have it on hand right now. There was good loan momentum, right? If you look at our second quarter numbers, and this is corporate and retail, our loan growth was up 4% year-on-year, right? 1% quarter-on-quarter. Even on a constant currency basis, you are seeing somewhat similar numbers. The underlying momentum in loans is intact. I mentioned that loan growth primarily was driven by two portions, corporate and mortgages in Singapore. That's underpinning some of the loan growth.

Speaker 6

Sorry, final question from me. You sort of expect hiring to maintain, be flat for H2, right? According, staff cost went up about 1.3% year-on-year for H1. Do you sort of expect?

Leong Yung Chee
Group CFO, UOB

Sorry, what was the?

Speaker 6

Do you expect hiring to for the rest of the year? I mean, given some of the uncertainties you mentioned.

Leong Yung Chee
Group CFO, UOB

Recruitment.

Speaker 6

I guess you might hire for natural attrition, but for the overall head count, do you expect it to go up in the coming?

Speaker 5

I actually saw 1% drop in the head count. Right?

Leong Yung Chee
Group CFO, UOB

1% increase in staff costs.

Speaker 5

1% drop.

Leong Yung Chee
Group CFO, UOB

Not head count. Yeah. Head count, yes.

Speaker 5

Why?

Leong Yung Chee
Group CFO, UOB

Natural attrition.

Speaker 6

The total number for H2, you expect to?

Leong Yung Chee
Group CFO, UOB

I think we're keeping very prudent management in terms of overall expenses across the bank. I think in this sort of environment, there are certain things that we need to continue to do. Our regulatory compliance requirements, amidst all these scams and KYC, AML matters, making sure IT is not obsolete. Obsolescence replacements are something we need to continue to invest, and technology to enhance productivity efficiency. Those are areas we need to continue to invest. Overall, I think our position on expenses is very prudent. You see that we've actually reduced it over the quarter.

Wee Ee Cheong
Deputy Chairman and CEO, UOB

You see all these expenses is very strategic in nature. Of course, we can try to make ourselves more efficient. Before you get yourself more efficient, you need some basic tools. If you look at our ASEAN coverage, we are the most comprehensive in terms of the number of countries we are in. Can you imagine the investment that we have to do? We have to replicate all these countries. As a result, I think if the income drop, our expenses will be a little high. I think that is an investment that we have to put in. Five, 10 years from now, we'll start to see if this is an investment worth it. You cannot base on quarterly. It's very difficult.

Leong Yung Chee
Group CFO, UOB

In terms of people strategy, I think we adopt a very calibrated approach in terms of managing headcount. In good times, you don't want to over-hire, but in bad times, you also want to protect the employment of our people as well, and this is our philosophy. This is how we've been managing our workforce.

Speaker 5

Yes. Now is the bad time or the good time?

Leong Yung Chee
Group CFO, UOB

Now it's uncertain time.

Wee Ee Cheong
Deputy Chairman and CEO, UOB

Uncertainty.

Speaker 6

Uncertainty.

Wee Ee Cheong
Deputy Chairman and CEO, UOB

I think I would say, while I think if you read my speech, I think the underlying is still quite strong in ASEAN. Okay? The volatility is something that we need to manage. Okay? If you have a tsunami coming, you have to be strong, otherwise, you'll get wave fight, right? The underlying, you look at Singapore, Malaysia, they are generally okay. Even in Thailand, they are tight. Okay? They are facing some headwind, right? Generally, you can see the tourism is not coming. End of the day, you ask yourself, right, you still, you have 100 million population, talented people. They are always strong in hospitality. One day they will recover quite soon.

Speaker 5

Now we even heard about a Republican nominee for 2028 presidential election. How long this uncertainty is going to go on? I mean, like with your strong capital base, are you still seeing any M&A on the cards for UOB?

Wee Ee Cheong
Deputy Chairman and CEO, UOB

For what?

Leong Yung Chee
Group CFO, UOB

M&A.

Speaker 5

M&A. You just finished the integration.

Wee Ee Cheong
Deputy Chairman and CEO, UOB

Yeah. Well, I think we should think out the M&A. I think we are always on the lookout, right? We are always on the good opportunity. We look at the Citibank acquisition. We are in a position to acquire, especially outside of Singapore, for us to attract or to increase our customer base easily because we are competing with all the big domestic banks, right, in ASEAN. That to me is a good opportunity for us to have a good head start. If there are anything coming along, why not? This is something we are always on the lookout.

Speaker 5

Would it be more on the retail side or on corporate side?

Leong Yung Chee
Group CFO, UOB

I would address it this way. From our franchise, in terms of the footprint that we want today, we have the locations, we have the footprint that we want, we don't need additional licenses in each of these markets. If we look at M&A opportunities, it's opportunities where it fills skill or capabilities.

Speaker 5

More assets rather than franchise.

Leong Yung Chee
Group CFO, UOB

Rather than branches, adding more ATMs, that wouldn't be a priority in today's digitalized environment. However, if you look at our philosophy and approach to M&A, we have been very, very prudent and disciplined because the integration of acquisitions is not easy. Even the Citi integration took us three years, and it takes away management bandwidth. We take M&A very seriously, and it's not an exercise we take lightly. The last time we did a major M&A acquisition before Citi was almost 15 years ago.

Wee Ee Cheong
Deputy Chairman and CEO, UOB

I echo what Yung Chee said. You look at the integration. The deal from Citibank is four countries. We could have just done four country at one go. We make the effort of doing every country. Why? It's time-consuming. The synergy may not be so immediate because you do it, but we are doing it in a very calculated approach because we don't want to lose the customer base. We want each country to learn, we replicate some of the learning to another country. You spend that kind of money, last thing you want is to make your customer angry and walk out. Okay? It's time-consuming. It may not translate into cheaper costs to us, in the long run, I think that is a goodwill component, right? You look at our logo, right by you, right?

You've got to stay on that, right? Otherwise, everything right by you do it.

Leong Yung Chee
Group CFO, UOB

I think the results speak. From that period of time, which is around 2021 till now. I think CEO mentioned in his speech earlier on, whether in terms of actual number of customers, whether it's in terms of AUM, card billings, unsecured lending, all of these have seen compound annual growth for us. That franchise has come together very nicely.

Moderator

We have a few more minutes. Any last questions?

Chanyaporn Chanjaroen
Asia Finance Senior Reporter, Bloomberg News

Go, I'll ask you questions. I have a few, but I may have to send them in later. Oh, okay. I have a few. The first one is the large corporate account in the U.S., can you tell us which sector it is? My second question is, what is your exit NIM? The third one, I think, is that you mentioned intensifying initiatives in digital and green trends. Can you share more color?

Leong Yung Chee
Group CFO, UOB

You want me to take on the first two questions. The U.S. account was real estate related.

Chanyaporn Chanjaroen
Asia Finance Senior Reporter, Bloomberg News

Okay.

Leong Yung Chee
Group CFO, UOB

The exit NIM for the quarter was 1.84.

Chanyaporn Chanjaroen
Asia Finance Senior Reporter, Bloomberg News

Okay, very good.

Leong Yung Chee
Group CFO, UOB

The third question was on digital and green initiatives.

Wee Ee Cheong
Deputy Chairman and CEO, UOB

This is something that I think we invest heavily on digital tomorrow. I think that's important. At the end of the day, AI can take advantage. As all of you know, we announced our MOU with Accenture. Number one idea is to see how we can take full advantage of the partnership, take full advantage of Accenture being specialized in AI to see how they can help us speed to market to improve our customer service. End of the day, I always say, no point to have the big customer base and your customer service. We are still a journey. Okay. We are not happy with the customer service. We will continue to improve that. If there's any mistake that we make, I apologize to our customer.

I think we are genuinely want to help our customer to improve in a digital way, in a more systematic way, so that we are more predictive.

Chanyaporn Chanjaroen
Asia Finance Senior Reporter, Bloomberg News

Based on the exit NIM, are you expecting a firmer environment because your forecast is for 1.85 to?

Leong Yung Chee
Group CFO, UOB

1.9 margin.

Chanyaporn Chanjaroen
Asia Finance Senior Reporter, Bloomberg News

That's one question. On the non-interest income line, there was an 11% Q on Q decline. I'm just wondering what that was. Also for the treasury, was it part of the interest that your NIM clock, interest rate management, was that part of the issue there? The treasury sales, whether it's bank or customer, that's the second. Those are the little questions there. There's a 15 Okay, your end, your Basel, your CET1 at final is 15.3%. Does that also include the dividend payout and the capital payout?

Leong Yung Chee
Group CFO, UOB

Yes.

Chanyaporn Chanjaroen
Asia Finance Senior Reporter, Bloomberg News

Okay, good.

Leong Yung Chee
Group CFO, UOB

That question, that we have to go back to.

Chanyaporn Chanjaroen
Asia Finance Senior Reporter, Bloomberg News

Yeah. Go back to the.

Leong Yung Chee
Group CFO, UOB

On NIM, our guidance was given at 1.85%-1.9%. Your question around exit was at 1.84%, how do you get back to that 1.85%, 1.9%? I think there are three major assumptions on why we think it's going to get there. First, SORA fell quite significantly in the second quarter, right? It fell 50 basis points, even though the rates in the U.S. actually have not. I think SORA maybe have.

Chanyaporn Chanjaroen
Asia Finance Senior Reporter, Bloomberg News

Diverged or whatever. It's okay.

Leong Yung Chee
Group CFO, UOB

Our view is that the three-month SORA will probably end the year at around 1.7%. That's one of the major assumptions underpinning that.

Chanyaporn Chanjaroen
Asia Finance Senior Reporter, Bloomberg News

Isn't that lower than now? Is that so?

Leong Yung Chee
Group CFO, UOB

1.7. We think there's probably a little bit more room because we are expecting three more rate cuts from the Fed through the course of this end of the year. There will still be some impact, but probably magnitude of the transmission to be more moderated. The second impact that I think your colleague mentioned earlier on in terms of One Account , savings rate. Well, we've announced it in May. The impact of some of our initiatives in terms of reducing funding costs and so on, you will see in the second half of this year. The third is the Hibor report. Although the Hong Kong dollar, in terms of our book exposure, is small, it's only about 6%. There is still an impact because of the significant shift in the Hong Kong rate.

We do expect that the present circa 1% in terms of the one-month Hibor rate should recover and stabilize around a 1.6% by the end of the year. The Hibor rate actually fell almost 200 basis points from this fiscal perspective. If some of these assumptions pan out, I think that expectation in terms of where we get back to in terms of the NIM, good.

Chanyaporn Chanjaroen
Asia Finance Senior Reporter, Bloomberg News

What about the wholesale funding? Will you sort of let go of some of the wholesale funding and move it?

Leong Yung Chee
Group CFO, UOB

The interbank and securities margins actually stayed constant. The liquidity in the system is actually quite flush. The movement was entirely mostly driven by asset repricing because of the rates movement.

Moderator

Any final questions?

Leong Yung Chee
Group CFO, UOB

Sorry, there was a second question. The second question around the non-interest income component. If you recall one of my slides I mentioned earlier on, actually, we have the second highest quarter on record. Fee income.

Chanyaporn Chanjaroen
Asia Finance Senior Reporter, Bloomberg News

In 2Q?

Leong Yung Chee
Group CFO, UOB

In 2Q. 2Q is our second highest record. Our second highest quarter on record. The only reason it dropped was because the first quarter was our highest on record. That was predicated upon a very chunky quarter for investment banking, where they saw extraordinary flows in investment banking fees generated. I would say it normalized in the second quarter.

Chanyaporn Chanjaroen
Asia Finance Senior Reporter, Bloomberg News

Okay. It's not a treasury income, I mean. Not treasury income.

Leong Yung Chee
Group CFO, UOB

No, I think it's quite substantive.

Goola Warden
Executive Editor, The Edge Singapore

Can I just ask one last question? I think in Mr. Wee's speech, which I didn't quite expect, you said that you are looking at sort of asset-light business. I mean, more asset like high ROE business. I think DBS also talked about this before. What sort of?

Wee Ee Cheong
Deputy Chairman and CEO, UOB

Connectivity is a sector that we are looking. You look at our trade asset, our cash management there is a slight hike. It's about 40%, 50% of the wholesale.

Leong Yung Chee
Group CFO, UOB

Of wholesale of the total loan portfolio contribution is about 10%. It's 12%. You can see internal.

Wee Ee Cheong
Deputy Chairman and CEO, UOB

That will improve our. In terms of risk management. It is slow business. You can't see it on a quarterly basis. It's a cumulative. This is why our people is spending a lot of time talking about supply chains, talking about connectivity. These are hard work. Once you get them connected to you. The business is flowing. If you look at the number, the trade number.

Leong Yung Chee
Group CFO, UOB

Now, Goola, you see the green shoots already. That trade income today is growing at about 12% growth rate. You look at the customer treasury income that we are able to generate from that. That has actually grown very strongly. If you think about it, trade, if you have trade loans and trade assets with customers. You naturally would lead to helping them with the hedging, right? FX, the rate is hedging. With that, naturally, if you're proactive about it, lead to operating CASA accounts. If you look at our CASA ratio today for wholesale bank, that's at 57%. CASA ratio is at 57%. The same mentality we adopt in our retail business. Our retail CASA ratio is 56%.

These are very important elements in terms of looking at how to grow stickiness of the franchise and shape it so that you have a better proposition. I think this is important. I hope you as a reporter don't just analyze on a quarterly because very easy for me to achieve better quarter. I just build up my loan base easy.

Goola Warden
Executive Editor, The Edge Singapore

You just build up.

Wee Ee Cheong
Deputy Chairman and CEO, UOB

This is the one that is shifting the balance. We are a big tanker. We are shifting. One, two years to three years from now, you can start to see it. Otherwise, in the past, it's all property-based. It's very easy. Something happens. We are trying to manage our risk to continue to invest in our technology platform. Our cash management to improve our CASA, to improve our cost of funds. Hopefully the margin a lot better. Also on supply chain for foreign direct investment. You heard my story. It would be a lot more visible to everyone. At the moment, it's sort of a decimal plan. That is the nature of the business.

Goola Warden
Executive Editor, The Edge Singapore

You said you spend about SGD 800 million a year on technology- alone. Okay, thank you. Yeah, shift CASA is good.

Leong Yung Chee
Group CFO, UOB

All right. Thank you.

Goola Warden
Executive Editor, The Edge Singapore

Thank you.