Good morning, ladies and gentlemen, and welcome to Swisscom's Q3 results presentation. My name is Louis Schmid, Head of Investor Relations, and with me are our CEO, Urs Schaeppi, and Eugen Stermetz, our Chief Financial Officer. The first part of today's analyst and investor presentation, hosted by our CEO, consists of three chapters. Chapter one, a quick overview with some highlights, the operational performance and financial results of Q3. Chapter two, with an update of our network situation, B2C and B2B performance, and financial results in Switzerland, and then Fastweb's Q3 results, operationally and financially. In the second part of the presentation, Eugen runs you through chapter three, the financial results and the adjusted EBITDA guidance for the full year 2021. With that, I would like to hand over to Urs to start his part. Urs?
Yeah. Good morning, ladies and gentlemen. I would like to start with the highlights on page four. Overall, we had a good and successful third quarter. On the operational side, but also on the financial side. Some highlights. We increased our ambition, CO2 ambition for 2025. We will be net zero over the whole value chain of our telecom in 2025, and we will save 100 million tons CO2 on the footprint of our customer. Let's call it the handprint of this 100 million. Ambitious goal on our climate goals. The second point, maybe to highlight it out. In the B2B market, we have a strong and unique market position.
We are doing a lot of business in the IT space, where we have a leading position on security cloud, but also on 5G IoT. A strong differentiated market position in the B2B segment. In our consumer business, we performed through service quality. We won some awards. As an example, Connect Shop Test, service app test. That's an online app for self-service. But also our Net Test. We won the Net Test. The several Net Tests in Switzerland. Fastweb had a solid performance on the pro-consumer side, but especially also in B2B and wholesale. We will talk later on this fiber rollout.
The ruling by the Federal Administrative Court actually prolongs the regulatory uncertainty, which has an impact on how we will build the network in the face of this unclarity and also on the Salt partnership. We will discuss it later. This leads us to an outlook term, which is unchanged on the EBITDA level. We support the EBITDA guidance which we have. We have a small change on the net revenue and CapEx. The reason there are two reasons behind it. The exchange rate which has an impact, and then the on-hold status of the Salt partnership, which has an impact. Eugen will explain it later.
If you go to slide five, you see our market performance. We have a solid, robust market performance in Switzerland. Positive revenue-generating units in Italy. If I start with Switzerland, you see that the wireline business. We have net adds, which are slightly positive. We have good churn figures and also ARPU figures that I show. I will come later to it. Stable in the wireline business. That's a good performance if you look how competitive this market is, even through promotions by our competitors. We have positive net adds on postpaid. It's 50K net adds positive, so a good momentum on postpaid. In Fastweb, a good momentum on mobile.
That is 128 thousand additional mobile subscribers. Positive momentum on wholesale. Then a weaker result. I would say, approximately stable in broadband. September was positive on net adds. Third quarter is always a bit weaker in Italy also because of this, let's say it's Ferragosto, and it's more a holiday quarter. Overall, good market performance. If you go on slide 6, you see our financial performance. Also here, solid underlying performance. If you go to the Q3 EBITDA development, you see that we have an underlying growing EBITDA business in Switzerland and in Italy. Eleven million-plus in Switzerland, sixteen million-plus in Italy.
The exceptional, though, Eugen will explain them a bit later, but in the exceptional, there are the exchange rates and the provision on regulation and litigation. Overall, good financial figures. Revenue which went up by 1.7%, and the net income which went up by 32%. CapEx are in the region of CHF 1.6 billion. Overall, solid, good, financial performance, which also leads to this EBITDA outlook, which is stable. On page eight, just some remarks to our business priorities. They are unchanged, so important for us is that we are continuously investing in our infrastructure and sustainability. The second priority is to deliver on our leading market position in Switzerland.
That means on the product side, on the customer service side, also through innovation, as we have shown this week with our new blue offers, which really differentiate us in the market. That's important in a market which is very promotion-oriented, that we have a differentiated value proposition. Then we have a strong commitment to our operational excellence. You will also see that we are on track to achieve our targets, our cost targets. In Fastweb in Italy, it's important to invest in this further growth in Italy so that we can have a growth in all segments. These are our priorities. On page nine, you see some more explanation to our ESG goals. Our environment and sustainability ambitions.
That I explained it before, so we have these two goals to be net zero on Scope 1 to 3. That means on our own footprint. To save 1 million tons CO2 on the Scope 4. That means the handprint. There we have the potential by using products like IoT smart home cloud, that our customer can really save CO2. I think another important point to show the commitment of Swisscom to sustainability, so we do this now over 20 years, is also the figure that we were able to reduce our CO2 emissions by 90%. That shows the high ambition which we have, and our 26% compared to 2020. On page 10, some remarks to our network strategy.
On the left side, you see our, let's say, outstanding coverage with this technology. On LTE, we have a coverage of 99% of the population. With 5G, with the base version of 5G, with dynamic spectrum sharing, we have 98%. On 5G Plus, we have today 31% of the outdoor sites which are on 5G Plus. You see that the footprint of 5G is rapidly increasing despite all the challenges we have in Switzerland to build or to get permission for new antennas. On wireline, what is our fiber rollout strategy? We see that there we have different phases. First, we have the phase to roll out fiber to the home in the cities.
We made the push to get full coverage in Switzerland on ultra-broadband. There we have more or less over 90% of Switzerland has now an ultra-broadband footprint. Or 71% has speeds above 200 Mbps. You see the coverage increase. Now we are in the phase to roll out fiber to the home on this point-to-multipoint approach, where we have now this uncertainty caused by the Federal Administrative Court. We will come later to it. We remain on the ambition to continue to roll out on fiber to the home. To this COMCO investigation on page 11.
This investigation is currently jeopardizing our FTTH rollout ambitions. The problem today is we have a lot of uncertainty, a lack of clarity. The investigation is around this point-to-multipoint technology. Actually, the technology which is state-of-the-art in the telecommunications world, which is used in all the different countries. We have precautionary measures which actually ask that we have to offer a Layer one offer from the central office, there where we are building the point-to-multipoint architecture. What does this mean as an impact? We have to do some adaptations on the rollout, temporary adaptations until we have clarity. These adaptations means that Swisscom will only build point-to-point compatible network elements.
That means we cannot do the whole rollout, but we will do all the elements of the network rollout which are point-to-point compatible until we have this clarity from the court. We had to set the partnership with Salt on hold until we get more clarity. But important is the contract stay in place and we are committed to make this contract work. It's we have to work how we could actually implement it under the new unclarity. What are next steps on this topic of this investigation? We will appeal to the federal court. It is so fundamental that we have to appeal.
We will have to do a review of our fiber rollout network strategy. It's too early to say what will be the outcome, but we will evaluate the different options. As soon as we have clarity, we will come back. I would say it will be in the region of our full-year results. We will have more clarity how we do the rollout, and we will give you an update there. On page 12 to our B2C business. Overall, a good Q3 for the B2C segment. Important for this business is to have a customer-centric user experience. You see on the left side what we have done, some examples how we improve our value proposition each day.
We made big progress in online tools. The My Swisscom app, that's an online app for customer service. We were awarded that as we get an award there. On shops, we were the winner. I called before on blue, we improved our value proposition with this blue Play. That's a huge media center where we can improve the value of our TV products. Also the reach of our TV platform is increased, so you can also see it on Apple TV. Our strategy on the TV platform is to be an aggregator, to give our customers the easiest access to the world of entertainment with an excellent user experience. That's why we do such things like blue Play, like cooperation with Apple TV.
On the market side, on the right side of this chart 12, you see how we perform in the market, and we had a good market performance. Page 13, some remarks to the results of B2C. A solid performance, solid ARPU based on wireline, churn rate which is lower than before. That shows that on the loyalty side, we have a good performance, 8.5% churn on broadband. ARPU, you can see the ARPU is stable. Also important to mention is that the fixed-mobile convergence subscribers are 46%. That's important because also on a converged bundle, churn levels are lower. Also to the stickiness of the market, it's important.
Wireless, a bit the same picture. Lower churn, a stable ARPU, on the one side. That's a good message, an increasing revenue-generating base. On page 14, our B2B business. Just two remarks here. We are well positioned in the B2C market. We are strong in the projects business. You see some examples on the left side, and you see also our standing in the security market. Swisscom is judged or recognized as the leader in security. With all the threats, with all the trends in this B2B business, I think that's an important pillar to differentiate ourselves. The performance of B2B on page 15. Also here, it's as expected. The development of the service revenue is as expected. We have this price erosion of CHF 23 million in Q3.
You see on the right side how this CHF 23 million is actually allocated. Fourteen million is coming out of the wireless business and nine million of this erosion is coming out of the wireline business. The solution business is growing by 5.8%, and you see on the left bottom from which segment this positive contribution is coming. Page 16, operational excellence. We are on track to achieve our savings over CHF 100 million. We had in the first three quarters cost savings of CHF 99 million. Page 17, financial results of Swisscom Switzerland. A slightly increasing revenue. It went up by 0.3%. Service revenue went down by CHF 140 million, so less than last year.
You see where we were able to grow. One of the big impact is certainly the solution business from B2B. EBITDA is stable. The reported EBITDA is stable. Underlying, I showed before, it was slightly higher. We have an operating free cash flow proxy, which is CHF 59 million above previous quarters. Fastweb, some remarks to Fastweb on page 18. In the different segments, we were successful on the commercial side. As an example, we were able to increase our ultra-broadband growth. That's important because the churn is lower on ultra-broadband, customer ARPU is higher. We are leading in the Net Promoter Score. That's important also, if you talk about the churn figures.
We made also innovation with a new router, an internet router, NeXXt, which is a fantastic router and which differentiates us in the market. Enterprise successful business in enterprise and wholesale. We are entering now the mobile enterprise market with 5G. On wholesale, we were able to increase our lines, so more revenue-generating units in wholesale. Infrastructure, one point to mention, Fastweb is recognized as a leading ISP. For example, Netflix gave us the number one position in the ISP index. To the financial result on page 19. In consumer segment, overall good figures. Churn went down. You see also on the right side, on the left side of this chart, the benefits of fixed mobile converged offers. Higher ARPU, lower churn.
That's why Fastweb is also pushing this fixed mobile converged products. Page 20, the B2B and wholesale business. You see the positive momentum in these two segments on enterprise and wholesale. We are growing there and have a good momentum. The financials on page 21. Let's say on revenue we have 5% growth. On EBITDA we have a growth of 6%. An operating free cash flow proxy in the first nine months of +CHF 123 million. Overall, a good financial performance, and in the guidance, as expected. Now I would like to hand over to Eugen for the financial results.
Good morning, everybody, and welcome also from my side. Happy to dive into the numbers. As was mentioned, overall a very good result and very good quarter. I'll go directly to page 23 to talk about group revenues. Group revenues were up in the first nine months by CHF 142 million net of currency effects. That's an underlying plus CHF 107 million. Fastweb, as expected and as in the past with a contribution of plus CHF 87 million, 5% growth. Also growth year-over-year from Swisscom in Switzerland with a positive contribution from B2C.
Behind those +CHF 46 million, the typical mix of service revenue decline on the one hand, but higher hardware sales on the other hand, and also higher other revenues, in particular, the famous decoupling effect in the first half of the year that gave us a lift here. On the B2B segment, -CHF 29 million mix of service revenue decline on the one hand. IT solutions revenue up on the other hand, but not fully compensating for the service revenue decline. If you take a look at the quarterly evolution, there is no major changes to be talked about within Swisscom Switzerland. Q3 pretty much in line with what we saw previously in the first half of the year. One comment on Fastweb. We had on Fastweb in the first quarter revenue was up by CHF 6 million.
Growth was much stronger in the first and in the second quarter. The reason for this is primarily that the enterprise segment, that is typically the main engine of growth, had lower hardware sales in the third quarter, which obviously has only a minor impact on EBITDA, as we will see on the later pages. Far on revenue. I move on to page 24 and dive into the revenue for Swisscom Switzerland. We saw CHF 20 million up overall. I'm not going to spend so many words on this page as in Q2. For those of you who attended the Q2 call, the reason is results came in by and large as expected and as explained in the second quarter, if anything, a bit better than expected. I'll run you quickly through it.
On the left-hand side, we have the revenue bridge for Swisscom Switzerland, starting with service revenue decline now in the first nine months, minus CHF 139 million. Compensating for that, the decoupling effect, which has run its course, as we explained. That was an effect out of the first half of the year, and it relates to old traffic plans that have now run out over 24 months. We won't see this effect again. Solutions revenue up CHF 35 million, with a nice contribution also in the third quarter of CHF 15 million. That's clearly positive. The hardware increase in hardware revenue plus CHF 41 million. You know already that's mostly from the first two quarters. No big change in Q3. Same for wholesale. No big changes here.
Maybe one word on the +CHF 25 million from other revenue. There's two or three components in there. One is an IFRS 15 reconciliation that has nothing to do with the decoupling effect, with the old tariff plans that are two or three years old. As we run hardware promotions, we build under IFRS 15 new reconciliation items. Currently, we have a number of those promotions out there. That creates a positive effect. Obviously, that will turn back on us in the coming years. There was also a sort of one-off in there with an insurance premium refund that contributed to that extra other revenue. Finally, our thanks to James Bond, our cinema business is picking up again, and that also contributed a bit to this number.
Although, to be fair, James Bond, I think, just came out in October and not in September. It was not James Bond yet, but the cinema business in general. Okay. Top right of the page, the typical picture of service revenue evolution over the quarters. I explained in Q2 that we are more or less in a range of if you take out the roaming effects of the service revenue decline run rate per quarter between CHF 40 million and CHF 50 million. Q3 confirmed that range. We have CHF -50 million in Q3. Roaming had almost no influence whatsoever anymore. Net of roaming, that's CHF -51 million. If you look at the bottom side of the page to the right. No big surprises.
No surprise on fixed voice lines, obviously. No surprise on fixed-mobile convergence. No surprise either on roaming. I would like to remind you that most of our tariff plans include roaming in the European Union. Even if people travel more, and people did travel more this summer than last year, it has no impact on our roaming revenues from retail or B2B customers. I quickly comment on the other lines here, going from left to right. On the wireline B2C side, change in ARPU mix, -CHF 6 million. That's a bit lower than in the last quarter.
The effect here is, some of the traffic tailwinds that we talked about before seem to have run their course, but overall, it's not a huge change. Price pressure in B2B as before, no big change. I move over to the wireless side. B2C change in ARPU mix, same, but different. The usual effects, branches, promotions, et cetera. Finally, the only one that is definitely lower than in the previous quarter is price pressure wireless on the B2B side. I talked about that last time. We do have some visibility on upcoming contract renewals and, that led to increased price pressure on the B2B wireless side. By and large, we do expect a pretty similar picture in Q4.
I move on to group EBITDA on page 25. In the first nine months, up by CHF 109 million. Underlying plus CHF 89 million. Fastweb with plus CHF 36 million, 6% growth. Also Swisscom Switzerland, up by CHF 49 million. B2C and B2B basically following revenue trends. Wholesale, no big change. In the infrastructure and support functions, the plus CHF 31 million that you see here reflects primarily the cost savings in IT networks division, and in our support functions. One word on Fastweb. Some of you, I'm sure, certainly noticed that we are up CHF 6 million on revenue, but up CHF 16 million on EBITDA.
One effect that I mentioned before is lower hardware revenues on the revenue side, so very little effect on the EBITDA. The other is that we had income from regulatory litigations on the Fastweb side. We do have that most of the time, if not all the time. It's part of the business, but it was a bit higher in Q3 than in the other quarters. I move on to page 26. Diving into EBITDA Swisscom Switzerland. I mentioned on the previous page underlying +CHF 49 million. We talked about revenue +CHF 20 million. I move on to direct cost subscriber acquisition costs. No big change compared to previous year in the third quarter.
We did have some higher SAC in the third and the second quarter, but that was more related to the previous year, because in the previous year, in the first half of the year, due to COVID, acquisitions didn't go as planned. Out-payments flat. There is a bit of a saving here in the third quarter, which might be counterintuitive because obviously there is higher roaming volumes. With higher roaming volumes, we have lower roaming prices. That's how the agreements are structured. These lower roaming prices were retroactively applied also to the first and second quarter. This explains the plus CHF 13 million. As you see, over the whole nine months, that adds up to basically zero.
COGS, so goods cost for goods purchased and others, CHF 46 million higher costs in the first nine months. If you take a look at the full nine months, that's basically higher hardware costs, which reflects the higher hardware revenues that we talked about on the revenue side. If you look at the third quarter in particular, there is a bit of an outlier with CHF 36 million higher costs. That does not have necessarily to do with hardware in that quarter. Last year in Q3, we had some one-off effects that led to lower expenses last year. That shows up as a negative year-over-year comparison in 2021. Indirect costs, we are quite happy with the performance here.
Savings of CHF 99 million compared to an overall annual target of CHF 100 million. We are already scratching at that target with contributions from workforce expense and other operating expense. As usual, quite a bunch of different initiatives across all the segments but adding up in the end to the right number. Maybe just two comments on that. One comment and one word of caution. One comment is the savings would be even higher if we hadn't had growth, fortunately growth in the solutions business on the B2B side. With revenue growth in the solutions business, there's also additional costs in the solutions business. That's all in that number.
Probably next year we are going to separate this for you in order to show the separate effects for the pay-per business and for the solution business. Now it's all in that number. That's the comment. The word of caution is, you know, you shouldn't extrapolate necessarily these nine-month figures to the full year, because typically in the fourth quarter, we have some seasonality and not the same amount of savings due to, for example, marketing and communication expense, which is typically very heavily skewed toward the fourth quarter. I move on to page 27. CapEx, CHF 1.6 billion in the first nine months. Basically on the same level as last year. In Q3, Swisscom Switzerland, CHF 372 million -9.3% year-over-year.
There is no big structural effects behind this, just the usual seasonality. Our FTTH rollout was maybe a bit slower than we expected. We had a bit lower IT expenses, but part of seasonal fluctuations. To be clear, there is no impact in there out of the COMCO investigation story that was mentioned. There is also not yet any impact there from the Salt agreement, because the Salt agreement was about to be implemented by the end of September and is now on hold. Just normal course of business. Page 28, free cash flow starting from operating free cash flow, which is obviously up by CHF 136 million, given that EBITDA is up. Free cash flow, on the other hand, is down by CHF 91 million. What is in between?
There's basically just one major effect, and that's the phasing of our tax payments, which last year we pushed out towards the fourth quarter, and this year we pay basically as they become due. No further comments on free cash flow. I move on to page 29. Net income bridge, we have, I start with, EBIT. EBIT is CHF 117 million higher than last year, obviously driven by the increased operating performance or the higher EBITDA. Now, net income is substantially higher, with three hundred and sixty million, sorry, CHF 366 million above last year.
The major impact is here from other financial result +CHF 246 million with the effects that we already mentioned in the first and second quarter, sale of BICS and the FiberCop transaction. Finally, our tax rate is particularly lower in the first nine months of this year. It has to do with the exact same transactions that I just mentioned. In addition, there is a new tax law in Italy that allows to do a step up on goodwill and transactions that are long gone, and that creates a tax asset. We use that possibility and created a tax asset, and this leads to a low tax rate for the first nine months of the year. Finally, page 30 on the guidance.
Let me do a quick review of what I told you in the first quarter, because that's important to understand what we did here. For those of you who attended in the first quarter, I there explained the impact of the Salt agreement on our numbers. I talked about the full year impact back then in Q1 and explained that due to the IFRS 16 treatment of that deal, the Salt agreement has a positive impact on revenue, on EBITDA, and on CapEx. I explained that, and I also explained that in 2021 is a ramp-up year. It's not a full year, it's a ramp-up year. All the effects I talked about for the Salt agreement for a full year have only a limited positive impact in 2021.
Now the impact is limited, but it's there. Now that the Salt agreement is on hold, it's gone for the fourth quarter. This is the reason why we adjust the guidance, and I walk you through the individual line items. On revenue, as Urs already mentioned, guidance is down from CHF 11.3 billion to CHF 11.2 billion. There is two pieces in there. There is the expected revenue from the Salt agreement in the fourth quarter, which is now not in the guidance anymore. We also adjusted the Euro Swiss franc exchange rate to the currently prevailing rate in the same go. That gives an overall effect of -CHF 100 million from about CHF 11.3 billion to about CHF 11.2 billion.
On EBITDA guidance so far, CHF 4.4 million-CHF 4.5 million. Very important, no change on the EBITDA guidance. Why? There was, we expected in the fourth quarter a positive impact from the Salt agreement, but it was fairly low numbers. This positive impact is now gone. As compensating for that, the ongoing business went a bit better than expected, in particular service revenue, as you saw, came in quite well in the third quarter. The guidance on EBITDA stayed the same, CHF 4.4 million-CHF 4.5 million. On CapEx, guidance so far was CHF 2.2 million-CHF 2.3 million. Included in there was an expected CapEx reduction of a low double-digit number out of the Salt agreement.
That is gone now, so we'll end up towards the upper end of the CHF 2.2 billion-CHF 2.3 billion guidance, and therefore we adjust the numbers to about CHF 2.3 billion. Finally, and most importantly, no impact whatsoever of all of this on our dividend guidance, which remains 22 CHF per share. With that, I hand back to the operator.
Thank you. We kindly ask you to speak loud and clear and make sure you are close to your microphone as soon as your line is unmuted. Thank you. I will now open the first one, which is Ulrich Rathe, Jefferies.
Yeah, thanks very much. I have three questions, please. Two very short ones. They're just clarifications. So the Fastweb litigation income, is it correct to assume that that could be sort of a CHF 6 million benefit beyond what you usually have? You mentioned that you have this quite often, so it's about CHF 6 million or so. Second question is the other sales. On your slide you're highlighting in Switzerland CHF 15 million insurance income and CHF 14 million IFRS 15 effects. Could you comment a bit on the nature of these two items, in particular, whether they are continuing items or somewhat sort of one-off-ish items in the third quarter? My last question is sort of the more substantial one. You're talking about sort of the review of the rollout strategy.
The fiber rollout strategy. It sounds, if I understand these sort of indications correctly, as if you want to maintain really at all costs the fiber coverage target of 60%, but possibly on a different timescale and at a different cost, if indeed the regulator sticks to their views, which you might challenge. Is that a correct summary, or is there any chance that you would actually adjust also the coverage ambition as such? Thank you.
Hello.
You take the two on, maybe take the rollout question, yeah.
Starting with the income from litigation at Fastweb. You know, please understand that we cannot comment on specific numbers for specific litigations. There are, you know, counterparties involved and these are individual deals. Overall, these are items that are recurring in the sense that we do have litigation income most of the time. It's just sometimes it's up and sometimes it's lower, but I can't, you know, comment on specific numbers. On the other revenue in Switzerland, the IFRS 15 line is a reconciliation line that comes up when we have hardware promotions. As we do have new and additional hardware promotions, this line has a positive effect.
As we reach a certain steady state of hardware promotions, this becomes basically zero. If at some point we would reduce our hardware promotions, this would become a negative number. You should expect, given that we plan to have further hardware promotions, you should expect that some numbers of these sort will be in our future numbers. On the insurance refund, this has to do with the fact that we offer insurance to our retail customers, and for the insurance company, this is a profitable undertaking. We get a refund after a while, it's typically being given after three years, if I'm not mistaken. This is something that will probably come year after year. It's a continuing effect.
It was just that for the first time in this quarter we had the full fifteen effect. Okay.
On the question of the rollout strategy. As I already explained, there are a lot of open questions. We are talking about precautionary measures. A lot of things are unclear. That's why we are reviewing our rollout strategy. Yeah, on the one side it's important to increase the footprint, but it must also be on a, let's say, not at all costs. It must be on a way we can digest it or we will certainly pursue all or evaluate all the different options, how we could optimize our rollout. It's too early. It would be speculation on how we do it.
You know, if we would go for a full point-to-point rollout, we would have to reconstruct some of the feeders. That's quite a complex thing. Not each feeder has the same cost. It's too early to speculate on this topic. Important for us is to now evaluate all the different options. Maybe we could also go for a more segmented rollout approach. We will come later as soon as we have more clarity and get also more clarity from the regulator. You know, in our views we have an optical product for Layer one. There are options on the point-to-point turf.
We have with Salt a deal actually which brings more competition. I think a lot of things are open in this fiber rollout topic. Important to know is also that we are fully aware that dividend is an important topic for Swisscom and certainly also the investors. That's clear. We also have a solid balance sheet. Don't let us speculate today. We will re-review the rollout strategy and come back as soon as possible when we have more clarity. I think that it's our ambition to come back in February with our full year results.
Thank you very much.
Thank you. Next, Georgios Ierodiaconou.
Hi. Good morning, and thank you for taking my questions. Firstly, a couple of follow-ups on Ulrich's question on fiber. If it's possible, Urs, can you give us an indication of why is point-to-point less efficient? Like, is there an indication you can give us in terms of the additional cost you would have if you were to go in some of these greenfield things and go for a point-to-point solution rather than point-to-multipoint? The second one is just to understand a bit more the process itself. You talked about potentially updating us in February with the full year results. Is there any chance or, as part of the process, that we get clarity before then?
Is it more likely than not that this process will actually last for a while, hence why you are talking about an update in February with some of the intermediate measures you are taking? As my second question is on Fastweb. Just to understand, I don't think it's a huge surprise that the broadband momentum has slightly reversed. But if you could just give us any commentary around how you see the market developing and any actions you guys are taking to reverse the trend. Thank you.
Go to the cost. If we would have to switch totally to point-to-point, it's too early to give you figures because it strongly correlated to our rollout strategy, how we would do it. You know, and what would be actually the major investments? We could use all the old investments we made, so we don't have actually let's say a depreciation on the old investments because we can reuse it. What we have to do is actually to increase the ducts to make digging work, to increase the ducts. This is community per community different. The situation is very different.
In cities, as an example, we don't have to do something on the ducts. If you are more in a rural area, you have to reconstruct some ducts. That's why the rollout strategy will have a huge impact on this additional cost. That's why we have to do now our homework. We have to get more clarity what is the view of the regulator. We'll certainly get in contact with the regulator to see what is his ideas. That's why it is also difficult to answer your second question on the timeline. I can't tell you the timeline. I hope that we have more clarity in February. That's a bit the view.
We will get in contact with the COMCO to see what is really their view, what kind of flexibility we have. We will come back. On Fastweb, on the dynamics in the B2C broadband market, yeah, you're right. The whole market in Italy was weaker on the broadband connections. I explained September was a bit better than August and July. We have a lot of promotion activities in Italy. This is also certainly driven by some preemption activities of competition because of this Iliad market entry.
For us, it is important that we execute our strategy on the network side, the customer service side, the product side, and have combined products for the B2C market. The B2C market will be certainly a bit more under pressure. That's for sure. On the other side, we have a very good momentum on B2B, a lot of opportunities in B2B and also wholesale. That's why we are optimistic that Fastweb will continue to have a good momentum.
Next question, Steve Malcolm, Redburn.
Good morning, guys. Thanks for taking the question. I've got a couple if I can. First, just on overall cost reduction. When I look through the sort of individual cost lines, it seems like the biggest contributor to your OpEx improvement year-over-year is the increase in capitalized cost and other income, which I think is roughly two-thirds of the CHF 99 million. I guess when you're looking into sort of 2022 and beyond, do you think you can maintain that, you know, that benefit from that line in your OpEx performance? Then just going back to Fastweb, I take the point on your inability to sort of call out individual regulatory settlements. If I look at the sort of capitalized and other cost line there, it's quadrupled in Q3.
I think it's gone from sort of normal run rate of 10 or 11 to about CHF 40 million. If I kind of normalize that, then Fastweb EBITDA would have been down by about 5%. Can you help us understand, you know, I take the point you get regular settlements. If I look at the last three or four years, I think only once has it been anywhere near as high as that. Just any more color on just why that, you know, contribution to EBITDA has gone up quite so much in Q3 would be welcome. Thanks.
Okay. Hi, Steve. So first on the capitalized cost. You know, our personnel expense in the end is obviously net of capitalized cost. There is a gross number, then there is capitalized cost which goes into CapEx. There is a net number, and that is the one we think about when we think about cost reduction. As to our commitment going forward, yes, we are fully committed to continue our cost reduction program. We don't commit on individual lines, though. Every year is different in that respect. Overall, the commitment stands firm. On other operating income in Italy, I mean, you spotted it correctly.
The impact of the regulatory settlement that we talked about is not totally immaterial, and it shows up in that number. That's correct.
Most of the increase is regulatory. It's not a sort of increase in the amount of CapEx that you're or OpEx, sorry, that you're capitalizing. Is that how we should think about it?
It's a mix of both numbers.
From Q4 onwards, should we expect it to kind of revert back to the sort of EUR 10 million-EUR 15 million that we're more used to seeing in Fastweb?
Yeah, it should be normal.
Okay. Thank you.
Next question, Jakob Bluestone, Credit Suisse.
Hi. Good morning. Thanks for taking the questions. Just to come back to this point around the-
We lost you.
Sorry, we lost Jakob. Please let me get him back. Sorry, Jakob. Your line is unmuted again. Thank you.
Great. Thank you. Just to come back to this point around the costs of point-to-point versus point-to-multipoint. I was just wondering if you could maybe be a little bit more specific about what does it actually cost to reconstruct the feeder. It seems like it's sort of the main cost difference if you went down the sort of or went more down the point-to-point route. I mean, is it, I don't know, EUR 500 per home passed, or what does it sort of typically cost in a non-urban area? And then just secondly, just a point of clarification on that. You said that one of your options was a more segmented rollout for fiber. Can you maybe just clarify what does that actually mean?
Just to maybe elaborate a little bit on what are some of your options, not necessarily what will you do, but just what are the options that you have. Just finally, if I can ask a question just on competition in Switzerland. I mean, it looks like it was sort of a fairly stable quarter, competitively for most of the quarter. I think towards the end of the quarter, we saw some new tariffs from Sunrise UPC, for example, on the yallo brand. If you could maybe just give a little bit of a comment around how do you see the outlook for competition in the Swiss consumer market. Thank you.
On the costs, you know, it would be speculation if I give you now a figure, but because the reconstruction of the fiber depends extremely strong on your rollout strategy. If you go in a city as an example or in a rural area, there are communities where you don't have to reconstruct feeders. In a more rural area, it costs you quite a lot because you have to do construction work. It's all correlated. Footprint is correlated also with this feeder cost. I don't feel comfortable to give you now a figure, because we should now look how we can, let's say, optimize our rollout strategy. For this, we need a bit time.
We need also clarity on what the COMCO is really asking for. Or what is actually the space of maneuver. It would be speculation. That's a bit the topic. I can't tell you more today, unfortunately. Sorry. On competition. Yeah, competition in Switzerland is approximately the same as before. If you look to the new offer of Sunrise, the Sunrise, if you take the list prices, you see that there is actually no big change. It's also not a kind of price decrease. There are some incentives to do more cross-selling. With our product portfolio, we are well-positioned also against this new Sunrise offer.
also with the move we made now on the TV side with blue Play and all the different features, I think we are well-positioned. yallo is actually the fighter brand of Sunrise. That's clear. But also there. You know, the impact of a second brand or low-cost brand on the wireline business was quite small in the past. So it's more yallo is more turning strong on the mobile. So I think also there that there we have not a fundamental change in the market dynamics through this launch of yallo. We have Wingo to compete against such an offer.
Great. Thank you. Just ask a follow-up or just one clarification. I mean, you mentioned earlier one of your options in terms of Swiss fiber network architecture was a segmented approach. What did that actually refer to? Was that just sort of picking specific regions or?
Yeah.
What was the option?
Maybe, maybe. You know, it's speculation. I don't want to say now something, and tomorrow I will say something, another thing. I would really like to take the time to see what could we do the best. The best would be an optimization between the boundaries we have and certainly our competitive positioning in the market and also the CapEx. We will not, you know. We are a rational player at the end, huh?
Very clear. Thank you.
You know, what you should also see is that we made our fiber-to-the-home footprint rollout. Today, we have 70% in the Swiss market who have speeds above 200 Mbps. We are in a good situation at the end. Yeah, we have to find a solution how we do this fiber rollout. I think we have still strong arguments. That's why we talk about this uncertainty. We have, I think, good arguments. Point-to-multipoint is the state-of-the-art technology in the telecommunication world if you go to more rural areas. I think we have to explain us also, you know, in the, on this level.
Okay, let's take next Polo Tang from UBS.
Yeah. Hi. I've got two questions. The first question is really just about, you know, the COMCO situation. You mentioned it's possible to offer Layer one access on a point-to-multipoint network, given that this is what your agreement with Salt entails currently. If this is the case, why did Init7 not take up this offer? Do you really need to change your network technology to satisfy COMCO? Or is it just a case of changing commercial terms around Layer one access? My second question is really just about your operating performance. You saw very strong trends in terms of postpaid net adds. It was like 50,000 in Q3. That was a big step up versus prior quarters. Can you just clarify what drove that improvement? Thanks.
I will take the first question, and then Eugen, the second one. On this agreement with Salt, it's a co-investment. It's a kind of co-investment deal with Salt. They invest. Init7 is actually looking for a dark fiber access without investment. It's a pure Layer one wholesale product they are looking for. That's the difference between these two things. They are looking for a dark fiber. And with Salt we have a cooperation. That's the difference. You know that the players in Switzerland, they have access to our network, also on a point-to-multipoint architecture. They have access.
They can have this product that other competitors are using it, and they are very successful in the market.
Maybe on the second question, strong net adds performance in postpaid value in the third quarter. That is primarily driven by two factors. One is, churn came down. You might remember in the first quarter, we had pretty high churn that came down over the year, in particular in the third quarter. Secondly, and most importantly, the Wingo performance was very good. We seem to have a very strong competitive weapon here, also to compete against the other low-cost offerings. It's very much driven by Wingo and lower churn on the Swisscom brand.
Thanks.
Next is Joshua Mills, Exane.
Thanks very much. One question and one clarification. Just on the wholesale deal with Salt, are there any discussions ongoing with the company about alternative setups if this regulatory delay persists? Either giving them access to your existing fiber network or maybe finding smaller agreements to be done on a point-to-point basis rather than point-to-multipoint. Just want to understand whether we can see or expect any real wholesale revenues to come through in 2022 without clarification on this. The second one was just on the annual impact for 2021. I think you said that the CapEx impact was CHF low tens of millions from losing the Salt deal. I can't remember if you noted the revenue impacts, but it'd be great if you could clarify what that is just for this year in Q4.
Thank you.
Okay. Good. Do you take the questions on the impact? Eugen, and on this discussion with Salt. What I can tell you today is that we have to put the agreement on hold. The short-term impact is limited. Eugen will explain the impact on the guidance. We are committed to make the cooperation work. For this, we need more clarity. It's actually like the rollout strategy. And we need a bit of time, what would be the best way? That's what I can tell you today.
Maybe just as more additional comment. I may have not been entirely clear when I talked about the Salt agreement. The rollout under the Salt agreement is on hold, but the agreement is very much alive. As was explained, the spirit of the parties is, and actually also the agreement is to deal with this situation. Both parties are committed to make the agreement work even under the changed circumstances. The rollout, the originally planned point-to-multipoint rollout under the Salt agreement is on hold, but not the agreement itself. Which leads me to your question on the impact for 2021. Originally we planned an impact of this agreement in the fourth quarter.
You understood correctly that CapEx is in the low double digits. You saw that we adjusted the revenue guidance from CHF 11.3-CHF 11.2. Part of it is FX, that's easy to calculate, and the rest, by and large, is the Salt agreement.
Great. Thank you very much.
Next question, Ulrich Rathe, Jefferies.
Yeah, thanks very much. Sorry for the delay. Thank you for letting me on again. Just on this regulatory situation once more. A lot of what we're discussing today and the way you're answering questions sound as if a change to your strategy is likely because of what is happening at the moment. Could you talk about the possibility that we're gonna be looking back in six months' time, and there was a storm in a teacup because the regulator essentially dropped the whole thing again. What I'm really after is a sort of assessment of the likelihood of that rather than what you think should happen. I mean, obviously you think that should happen, right? It would be a normative comment.
In terms of how likely it is, in your view, also based on your conversations with COMCO, that they essentially just turn around and say, "You know what? We looked at all this. We looked at the impact that it has on Salt. We looked at what Swisscom is telling us, and we looked at the competitive issues. And ultimately we think this is a non-issue, and we drop the whole thing again." Is that still a realistic possibility? Thank you.
You know, it's hard to answer your question. We will have next week. I will have a first discussion with COMCO. Then maybe I see a bit clearer. But it will—we will not have a lot of clarity in the next weeks. That's a bit my feeling. So the likelihood that we get clarity on it so fast is low. That's why we are saying we have also to work or reviewing our rollout strategy. I think we have to have a parallel work. We have to get in a dialogue with COMCO to see what kind of opportunities and solutions we have.
On the second path, we have to elaborate the best options for us and then we can come back. The likelihood that we have clarity in the next weeks is low. Yeah, that's what I can say.
Next topic then. Thank you very much.
Thank you, Ulrich, and thank you to everyone. Timing-wise, we are at the end. We would like to conclude today's conference call. If you should have any further questions, please do not hesitate to contact us from the IR team. Speak to you soon, and have a great day. Bye-bye.
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