Welcome to Deutsche Bank's 10th Annual Global Financial Services Conference, albeit in a slightly different capacity this year. My name is Hadley Cohen. I'm part of DB's European Insurance Research team. I'm delighted to present today Mr. Christian Mumenthaler, Group CEO of Swiss Re. Christian has been at Swiss Re for over 20 years now, spending the last four years, give or take, as Group CEO, and I think five years prior to that, the CEO of the reinsurance division. I'll shortly hand over to Christian to make some opening remarks before beginning the discussion. Before I do, may I remind participants listening in that if you'd like to ask a question, please feel free to do so via the box on the webcast. With that, I'll hand the floor to Christian.
Thank you very much, and hello everyone, wherever you are. I hope you're healthy and safe. Especially if, I guess, you're more to the west, you're probably a bit earlier in the process, so maybe just a little sense of normality coming back here in Switzerland. We're here in our offices, back in our offices. Sun is shining outside. Schools have opened more than two weeks ago. Shops have opened more than two weeks ago, and so far, the virus seems completely under control. We had 15 new cases yesterday, which is 1.5% of the peak, what we had in the peak. It's nearly extinct here. Doesn't mean it won't come again, but for now, everything seems to be going fine. In case you wanted a little bit of good news in these darker times, I thought I'd just share that.
In terms of opening remarks, I'd say that overall, we feel really blessed to be in an industry where the demand is not changing drastically as it does for many other industries. In fact, if anything, demand is going up for what we sell. Operations have been able, without any problem, to switch over to home office, because since years, we have this Own The Way You Work concept where people have a laptop and we have an infrastructure, internet, everything, that makes it possible without problems to work from home. With zero disruptions, we could do the Japan renewal. Everything is fine, up and running. I think we're really blessed. We also entered this phase with a very, very strong capital base, which is now obviously paying off. It doesn't mean we won't have losses. Obviously, this is a big event for the industry.
It's still early on to say how big it's going to be. I'm sure you read the various analyst reports. You have everything from, I think the lowest figure I heard is $10 billion, the highest $140 billion, I guess the consensus at this stage with a huge uncertainty is more around $50 billion-$100 billion. To put that into context, the year 2017, the overall net cat loss of 2017 was $144 billion. The event is large, but is within what we have seen in the industry so far. It's just that it has different characteristics. It's going to take longer to understand it. It's going to be messy. There's a significant fear factor attached to it since it's also about life and death. That's about the loss.
You could see Q1, I think the sum of what was announced is $6 billion or something like that. Only a tiny fraction of the overall loss was known by the end of Q1 when people had to close their books. The losses are going to come from different areas, and they will, I think, materialize in the P&L at different times. The earliest materialization is the event cancellation business, which is sort of a niche business, but where it's relatively easy to estimate the loss. I think the companies like ours, they basically looked at the events this year, what is covered, what is going to be canceled or known to be canceled, even if we didn't have official claims, we assumed an IBNR for that at Q1. That's probably the easiest one to estimate and to put a maximum amount around it.
There's a series of other businesses that might or might not be touched. The one that's clearly going to be probably the biggest one is the Business Interruption. It is not commonly covered in Business Interruption. Business Interruption is part of the property policies where you need the physical damage, but there's a sub-portion of primary policies that have a significantly smaller sub-limit of non-damage BI, that will aggregate through and makes large sums when you aggregate everything. We don't have the details yet, but that's our estimate currently that this is going to be a big part of the overall industry loss. The big unknown around credit and surety, that will materialize more as the financial effect of the crisis becomes visible. That's even later. There could be losses in casualty, D&O, et cetera. Very hard to assess at this stage. Also, I guess later.
Life and Health, the mortality side, there's going to be losses Q2 as you could see mortality go up in some of the countries like the U.K. and the U.S. Obviously, unclear how much of that is just acceleration, how much of that is lives that would have gone on for much longer. Possibly some disability losses as you have a financial crisis, recession, people having more mental issues, et cetera, but that could also be delayed. There's a significant work to be done. There's a lot of things to be understood and things will come through over time. Overall, everything we see at this stage is a manageable event for the industry and for us personally. It will lead to hardening. That's our belief. We were in a slightly hardening market now for years. We think it's going to lead to acceleration.
That's the early sign we're seeing right now in the market. This event reminds me more of 9/11, where I was already at Swiss Re, because of the fear factor, the unknown, the impact on the financial markets. There's many things I can see in terms of parallels and also people thinking it's going to change the world forever. In the end, it changed the world slightly. It was not the complete change of the world as we knew it. I think the same thing will happen in this particular case. We see signs of acceleration in hardening, but I'm sure there's going to be questions around that, but at this stage, too early to say anything. I think overall, we feel we were in a good position entering the crisis. The business model makes complete sense.
We do what we are supposed to do, which is to absorb some risk for society. The overall amount should be manageable, we're obviously a bit more positive or quite a bit more positive about the future of the industry. I guess with that, I think we can move over to Q&A.
Great. Thank you very much, Christian. I'd like to start with something that you touched on in the beginning of your remarks around the increased demand and the buying behaviors for reinsurance. You're talking about an increased demand. Can you talk a bit more about where you're seeing that, maybe by line of business or by geography? Do you anticipate that these increases will be enough to offset the broader structural pressures that we're seeing in the market?
I think, just to put it in the context, we're not renewing everything right now, so I don't have a full picture. Most of the business is renewed 1/1, so there's very little one can say about the 1/1 renewal here. At this stage, what is renewed is more the Florida business. That's a very small sub-part of the portfolio, which has gone up significantly last year, but we clearly see, again, significant upwards pressure, with some clients wanting to buy more. I think reinsurance is reluctant to write too much more from what they had last year. You just feel a very different dynamic in the tone, right? Obviously we'll see in the end what comes out. It's too early to say, but we see a lot of encouraging signs in terms of the overall market dynamic. That's in reinsurance.
Obviously, in Corporate Solutions, we see price increases now for more than a year, and they are sustained, and they continue to be of significant nature. I think you also have a little bit, but that's more ad hoc feedback from brokers. I think a lot of client appreciated that big companies were maybe more prepared operationally. We could immediately switch over to working from home, there's no interruption in client service. Everything is working fine. We're paying claims. Therefore, I think also in terms of fear, I would anticipate some benefit of this flight to quality, which is, I guess, a normal psychological reaction. Going to the bigger names, that should help us. It's too early to make a sweeping statement across all lines of business.
All I can say in what is being renewed right now, which is mostly Florida, we see lots of encouraging signs.
You anticipated my next question around the whole flight to quality. I think that's probably a very valid point. We can turn the attention to social inflation. I think that's been a key topic of discussion for Swiss Re in recent quarters. Can you give us an update on how you're seeing trends in the U.S. casualty lines developing, and to what extent you think the current COVID crisis can impact that?
Yeah. I think we should talk first about the underlying, if you want, like a slow-burning natural catastrophe before we talk about Swiss Re, what it means for us and what we're doing. The underlying is really a bit, in my view, a system out of control, right? You have multiple factors like whatever, millennials in the juries, anger against big business, hedge funds defining that as a new asset class, lots of lawyers that came into work after the great financial crisis, not enough caseloads. In terms of different factors that led to a spiral comes from motor, but also in other areas, which seems to be seen as a social redistribution system. I think it's broken. It's broken, and it will have to be fixed. It always will be fixed at some stage, but that will need counterpressure.
The counterpressure, in my view, one of the ways this could build up is through increased insurance prices. If people can't buy insurance, if businesses can't buy insurance anymore, they will go to the politicians and say, "This is unacceptable." You start to have the counterposition, hopefully at some stage leading toward reform. I can't see anything else coming out in the end. The question is, how long does it take? I can't see that happening right now. I think COVID-19 might lead maybe to a delay of some of the legal process overall, but I can also see a new flood of things coming into the U.S. legal system. That's how it seems to react usually. Tons of things will be tried, and attacks will be tried. I'm not particularly optimistic on this.
I think it will be ultimately fixed, but I don't think that's going to be a short-term thing. As a consequence of that, I think it's also really hard to anticipate several years in advance how this is going to look like. In the Corporate Solutions space, we exited the U.S. casualty business for that reason. I think it's just too hard to predict correctly. In reinsurance, where we have a much more diversified portfolios in the years, we try to steer away more and more from the large corporate risks, which are the most attacked. It's sort of the focal point of the attacks. Since it is more social redistribution than, I would say, justice, that's really the sector that gets most touched.
It's really more a portfolio rebalancing in reinsurance that's going on and continues to go on, where we try to get as underweight as possible in some of the sub-segments. Whereas if something attractive comes, like one and a half years ago, we had an opportunity to write a big treaty, which is more short tail workers' comp for SMEs. That's a totally different risk. Also casualty U.S., but we feel much more comfortable with that. I can continue to see us moving away. On the reserving side, obviously, we always try to come up with best estimate reserves with whatever information we have. At some stage, the reserves will be adequate. In CorSo, we had no movements in Q1, which is encouraging.
Doesn't mean we won't have any in the future, but it's encouraging because so far it seems we got the reserves right. Even if it worsens at some stage, all the worsening has been put into the reserves. Reinsurance, we still saw some movement in Q1, too early to tell. Hopefully, it is just a delay factor between the two businesses. CorSo, we're one step closer to the front. Whereas in Reinsurance, we rely on our clients delivering us the information. Hopefully for us, the crisis is soon over, I cannot make forward-looking statements or guarantee anything. I can just tell you that we try at any point in time at the closing to put up what we think is the best estimate.
I guess the vast majority of social inflation issues or all the social inflation issues are related to the U.S. liability lines.
To what extent do you think there's a risk, like a contagion risk, perhaps into maybe other Anglo-Saxon markets or other lines of business or other countries? How are you positioning the portfolio in that respect?
Yeah. Actually, in the last crisis in casualty U.S., before we had the Bush tort reform, there was a lot of fear of this swapping over to other countries, and there were some initial starting points, and certainly this lawyer community be very interested to propagate that in the U.K. There's a bit in France, sort of a beginning of a tort law. I think Australia is another country where some of these practices are taking hold. It didn't happen then afterwards. Also now we haven't seen the same extent, right? You see attempts, et cetera, but I think it's just culturally quite different. I don't think that while you might see some of that, I don't think that these other societies would accept the kind of system that you see in the U.S., where a lot of the money goes to the legal profession.
A huge amount of it, I think it's like half of it or so. Where people have to pay despite a police report saying that it's not their fault in an accident. Things like that are just, frankly, bizarre, right? For a lot of other cultures, I don't think you will see anything close to that happening personally at this stage. We try to observe it, right? Don't know if it's going to happen in 10 years, but I don't think so.
You've touched on the Corporate Solutions business a couple of times already.
I think it's fair to say that we've seen continued underperformance from this division in recent periods. Are you rethinking your strategy here at all? How confident are you with regards to 98% combined ratio for next year and what have you?
I think it's very fair to say that. There's no way we're going to be happy with that kind of performance. I think the corporate insurance segment generally has been extremely poor, right, the last few years. It had some good years, the last few years, the pricing went down probably 20+% , 23% or so, which is massive when your margin is lower than that, right? We see it's not just Swiss Re. We're part of it and we're probably one of the worst, certainly on paper. We obviously had the reserve of the good years that were remaining reinsurance, as some people know here. Once we net out everything, I'm not sure we're much worse than the rest.
Clearly, creating a new CorSo like a startup, keeping the good reserves, which has released a lot of profits during the same time in reinsurance. To a certain extent, in CorSo, you sort of see maybe a more honest picture of the actual performance of the younger underwriting years in the markets. It has been very poor and just cross-subsidized by investment income and reserve releases from good old years. Very disappointing, and therefore also strongly reacting right now. Because many Corporate Solutions player, the large corporate segment is just a part of the insurer's portfolio, sometimes heavily reinsured. There have been bad losses a bit everywhere. The market is reacting very strongly already.
Last year, that was, I think, just enough to catch up with the social inflation, claims inflation, maybe some undercosting that had been going on. It just continues in an unbroken way. Of course, we ask questions all the time. That would definitely be the wrong time to sort of get rid of that business. In my view, it's the time where you see heavy rate increases and you're going to see. I'm very confident we can do the 98 by 2021. The cost side has been dealt with more or less 100%. The underwriting side is also very well on track. The pruning, everything is on track. The rate increase, if anything, are higher than what we're seeing. Obviously COVID is going to have another loss on top of everything.
In terms of the underlying business, I feel very confident we can get there. I would say strategically long-term, this is interesting to have access to the corporate side as a access to risk. I know the mood is not there. People want to see the result. I think, no, I've seen many businesses in bad shape in my 20 years at Swiss Re, and that's definitely not the right moment to thinking about selling it. We stay with it, right? We do everything. We try to fix it. We're maybe a little bit ahead of others in terms of fixing it, which led to more ugly results than others. Underneath it, I can see with these price increases, inevitably it's going to get much better.
Thank you. We sort of change direction slightly now and move more toward your capital position. I think with the 1Q results, you stated that the SST remained comfortably above the 200% level. How should we think about this in the context of the previously discussed threshold of 220%, first of all?
Yeah. We have the Swiss Solvency Test in Switzerland, which I think is more stringent than Solvency II. It's about 20, 30 points more stringent, and that's the conservative version of Solvency II. If you go then into some of these matching adjustments, et cetera, you can have even higher rates. The threshold for the regulator is much lower. It's 100%. These 200%, 220%, that's just the board delegating to management risk taking up to that level and can be changed anytime by the board. That's not a binding constraint. That's just a guiding principle in the years before the crisis that we have thankfully followed that, because it gave us the good starting position we have now. That's an internal thing, not a binding constraint.
Clearly, I think everywhere you see, probably, I don't know, 30 points have been wiped out of the solvency ratios, maybe more in insurers and reinsurers everywhere. That's obviously part of helping the hard market. That's a clear positive. In terms of us being able to take risks, there's no limit. I mean, no limits. We don't feel any particular limitations. We feel in the position to be able to profit. I have to say that the biggest opportunity right now, in my view, is increase the profitability of the existing business rather than trying to grow a lot. I think that's more important, and the opportunity now is here to increase the profitability of the existing portfolio. I'm not sure if that answers your question.
Yeah
That's how we're doing.
How should we be thinking about excess capital for the business at the moment?
Oh, excess capital. We never talk about excess capital, right? I know analysts like to talk about excess capital. We just have a certain capital level, right? We had a very comfortable capital level. We have an unchanged capital management policy, which says we need a strong balance sheet, we pay the dividend and increase the dividends. The third priority is to deploy the capital to the business. The fourth one is if we can't do that, we do a share buyback or find another way to redistribute the capital to shareholders. That's what we have done the last few years. Hopefully, this changes that dynamic. Obviously, we have a strong capital. The dividend is top priority, but then hopefully, finally, we find some opportunities to deploy.
We have seen, right, the last, to be fair, the last two years, some opportunity to deploy the capital to business, which should be a good news for shareholders. I think the share buyback or similar thing could happen, but they shouldn't be seen as a given in this environment. That wouldn't make any sense.
Yeah. I think that's fair. Do you think that, you sort of touched on it just now, but in light of the dividends commentary that we've seen across the sector more broadly in the last few weeks, do you think it's fair to say that the dividend attraction of the sector is perhaps not as strong as it or the capital return attraction is perhaps not as strong as it could be, and therefore the industry as a whole will start shifting its capital deployment more towards organic and inorganic opportunities on the other side of the crisis?
I'm not sure. I think you saw very different reactions on the dividend side. If I start with the capital generation, right? The Swiss Re's last five years, which includes some of the worst years, right? It was about $9 billion over five years, the capital generation, including everything we have gone through. I think that the capital generation will be here. Obviously, there's a COVID-19 hit, the one-off hit on whatever the final amount is. On the other hand, prices go up, right? It's a leveraged thing, right? When they go down, it's leveraged. When they go up, it's also leveraged. You have fixed costs and other things, it's pure margin. Everything that you have on top margin, I mean, pre-tax margin. That is, it might be very attractive. Yields will probably come down, et cetera. You have counter effects.
Overall, I would have a positive outlook for the earnings capability. The rest seems to be a bit more political, right? I think different countries in Europe have reacted differently. Some are really worried just generally, and as you could see, against the will of the insurers. I actually think all the insurers could have paid their dividends, knowing them. You can see different reactions by different countries, and I think some companies had no choice but to cancel a dividend with whatever consequences that are. I think investors will just look at these particular countries, of course, impact the companies who are in these countries. We didn't have that kind of issues here in Switzerland.
We could relatively easy. Also with the capital buffers we have, the situation we have, all of that, it was not particularly difficult to separate ourselves from the banking industry and make a case that we can pay the dividend. As the crisis evolves and moves in a direction within what we thought it would, I think hopefully, the attitude will change as people get more comfortable. I'm not sure. Certainly, for our dividend, I'd be relatively confident at this stage. I would actually venture to think that some of the other dividends will just come back as people get more comfortable. I'm not sure the dividend has lost its attraction. I still think it's a huge attractor and a selling proposition for the industry. I think another one will be that the industry is actually quite long-term sustainable, right?
There's industries that are more frail to events like that, and this industry is less so, right? Insurance will be needed in 10 years, 20 years, 30 years. If you're in a production company, it's maybe not sure whether your product will be needed in 20 years or whether you have a strong competitor coming in. To a certain extent, I also think there's a case for insurance and reinsurance in all of that.
Okay, great. Thank you. I'm going to take our first question from the audience, and that is: what will you do with the money from ReAssure in a couple of months, in order of priority and criteria?
It's a wonderful problem to have, isn't it? Yeah. We'll see when we have it, right? So far, we're very certain about the process. Things seem to be going well. Who knows? It's a good problem to have once we have it. Whether there's business opportunities, what we can do with it. All I can say is, I think we have displayed a high level of discipline with capital in the last, I don't know, five years, 10 years. We have never done any crazy acquisitions. There was lots on the table, but we never went for it because the prices were not attractive. I don't anticipate doing anything crazy or that investors wouldn't like with the money. I guess my hope is that there's enough business opportunities or attractive M&A at some stage.
I don't think that's the case right now, but that's more Q3, Q4, maybe, thing, if finally people change their view about how much they need, they want to have for their assets. I definitely hope there's going to be opportunities for capital deployment.
Cool. I guess whilst we're on the sort of ReAssure topic, in Life Capital, more broadly. I think going back to the 1Q results, the underlying profitability of the open book businesses, so eli Life and iptiQ, seem to be weaker than some may have expected. Were there any specific drivers affecting that? Is there any change in how you're thinking about the strategy of this business post the disposal of ReAssure?
Not really. We were not particularly surprised. Q1 was a bit complicated because of this announced sale of ReAssure and the way we now have to account for that. The market value loss in Phoenix went through the P&L, actually, even though we don't have Phoenix shares, it's quite complicated. Economically, that sort of makes sense. That's the only thing I know that was a surprise. The business I'm very excited about, this white labeling, B2B2C solutions, iptiQ, they're going really well. The way in GAAP you account for that is the more you grow, the more you're successful, the longer it takes until you're break even in GAAP, right? You have this upfront payment of commissions, and then over time, you create that. If you grow more, then it even takes longer.
Any business plan of any primary insurer would be six years until you're break even. They're on track, but it's a series of startups, right? Some are a bit more mature, like Life and Health in Europe. As they are successful, we create new ones. This is not going to be an earnings driver for Swiss Re in the next three years. I think it can be a value driver. It's highly interesting and attractive, and it's going to generate EVM profits soon. Obviously, in the beginning, you have some fixed costs. GAAP is probably not the ideal way to show that. I very much believe in that. I think COVID-19, in that sense, is maybe an opportunity. You can see how some traditional insurers with sales force are struggling. They have significant volume drops, whereas online insurers have increased demand.
The digital world probably gets a boost from all of that, and that's firmly the sector we're in. I think a lot of corporates are interested to potentially sell insurance, include insurance in what they have. To me, it makes complete sense strategically. It could be a very big opportunity over the long term. I think it's unchanged in importance for the Swiss Re group. Also COVID is also an opportunity because all firms are in tendency, taking their eyes off the innovation side. Everybody's back to core business and fixing things and cutting costs. We definitely try to keep an eye on all of that because that can give us some advantages in this phase.
Okay. Excellent. I'm very conscious that we have less than a minute left. I think that's probably a good place to wrap it up. Christian, thank you very very much for joining us today. It was greatly appreciated and very interesting.
Thank you very much, and hopefully everybody will be healthy and safe and follow the same path as Switzerland, including the nice weather. Thank you very much. Bye