Poland · Delayed Price · Currency is PLN Text S.A. Earnings Call Transcripts
Fiscal Year 2026
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MRR declined by $50K to $6.93M, but payments received reached a yearly high, driven by strong API usage growth and increased multi-product adoption. Ending grandfathered pricing is expected to boost recurring revenue despite short-term churn.
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Q3 saw a slight MRR decline but stable payments and a growing share of larger customers. API revenue surged, liquidity improved, and SOC 2 Type I certification was achieved. 2026 will focus on product reach and customer acquisition amid ongoing market challenges.
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MRR declined sequentially but remains up year-over-year, with larger customers now making up over half of MRR. Text App launched with positive feedback and is already used by 700+ organizations, while new pricing models and cloud migration mark key strategic shifts.
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Text App launched as a unified suite, now used by 350+ clients, with broader rollout imminent. Financials show 5.6% annual sales growth and a record dividend, but MRR growth remains below target. Large clients and multi-product adoption are rising, while reporting will focus on MRR and payments.
Fiscal Year 2025
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Net sales grew 5.6% year-over-year to PLN 354.2 million, with EBITDA up 1.6% and a record dividend proposed. The new Text app suite launched, cloud migration completed, and large clients now drive nearly half of MRR. ARR growth remains below target, but product and infrastructure progress is strong.
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Q3 2024-2025 saw strong MRR growth (up 9.4% YoY) despite a significant decline in LiveChat customers, driven by upselling and higher ARPL. The company is advancing its Suite strategy, focusing on retention and cross-selling amid tough market conditions and high churn.
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Payments and MRR saw strong year-over-year growth, despite a significant loss of small customers due to onboarding changes and anti-abuse measures. Product and infrastructure improvements, including a suite strategy and SOC 2 certification, are underway to target larger clients and drive future growth.
Fiscal Year 2024
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Annual revenue grew 13.4% YoY to PLN 335.3M, with net profit at PLN 166.6M and high margins despite increased costs. Q1 2024-25 saw record payments, rising MRR, and continued product innovation, though LiveChat churn increased due to pricing and market factors.