AMERISAFE, Inc. (AMSF)
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Earnings Call: Q4 2011

Mar 2, 2012

Operator

Good day, ladies and gentlemen, and welcome to the AMERISAFE, Inc. fourth quarter earnings call. At this time, all participants are in a listen only mode. Later, we'll have a question- and- answer session, and instructions will follow at that time. If anyone should require assistance during the conference, please press star then zero on your touch-tone telephone. As a reminder, today's conference is being recorded for replay purposes. I would now like to turn the conference over to your host for today, Ms. Janelle Frost. Ma'am, you may begin.

G. Janelle Frost
EVP and CFO, AMERISAFE

Good morning. Welcome to AMERISAFE's fourth quarter 2011 investor call. If you have not received the earnings release, it is available on our website at amerisafe.com. This call is being recorded. A replay of today's call will be available. Details on how to access the replay are in the earnings release. During this call, we will be making forward-looking statements. These statements are based on current expectations and assumptions that are subject to various risks and uncertainties. Actual results could materially differ because of factors discussed in today's earnings release, in comments made during this call, and in the Risk Factors section of our Form 10-K, Form 10-Q, and other reports and filings with the Securities and Exchange Commission. We do not undertake any duty to update any forward-looking statements. I will now turn the call over to Allen Bradley, AMERISAFE's Chairman and CEO.

C. Allen Bradley Jr.
Chairman and CEO, AMERISAFE

Thanks, Janelle, and thanks to you, ladies and gentlemen, for joining us for our fourth quarter 2011 earnings call. As usual, I'll make a few remarks and then turn the call over to Jeff Binner and Janelle Frost for more details. During the fourth quarter, the workers' compensation market continued to improve. The public commentary on the firming of the P&C market in general, and the workers' compensation market specifically, has gathered momentum over the last few months. While there remains differing views as to the extent and the duration of the cycle turn, very few commentators, if any, deny that the market is firming. As has been the case in similar situations in the past, it appears the impact of the turn in the market is first being felt in the high-hazard occupations. This trend is indeed good news for AMERISAFE.

We have noticed changes in three aspects of our business. First, pricing is rising. The impact of this change is clearly shown by the increase in our effective loss cost multiplier, which Jeff Binner will discuss in a few minutes. Second, regulatory rate filings have swung predominantly from one of rate decreases to one of increases. For example, in the 2009-2010 rate filing cycle, statistical agents in the various states filed 28 rate decreases with only eight rate increases. So far, in the 2011-2012 filing cycle, there have been eight decreases and 25 rate increases. We expect the ratio to continue to improve in the coming quarters. Finally, the demand for our products, the product we sell, monoline workers' compensation insurance, is improving. It appears that 2011 net premium written for the workers' compensation line will rise nationally for the first time in five years.

We know our gross premiums have risen during 2011 by more than 19%. Based upon what we see right now, expected payroll on renewal accounts continues to move upward. There are several caveats, however. These factors do not mean that there remains no competition, nor does it imply that the loss costs are necessarily adequate. New exposures do not automatically mean better results. Of course, there's no guarantee that the national economy will continue to improve. However, the winds of change, of positive change, are moving through the workers' compensation market and moving in the right direction. With that, I'll turn the call over to Jeff Binner.

Jeff Binner
EVP and CFO, AMERISAFE

Thank you, Allen, and good morning, everyone. I'll make a few comments about our operational performance and trends before turning things over to Janelle to present a summary of our financials. In terms of underwriting results, we increased our gross premiums written, as Allen indicated, by 19.1% in Q4 '11 year-over-year, the 5th straight quarter in which our top line has grown. We also had a good quarter for losses. Our premium-based claim frequency was down by almost 8%, and we had only 4 claims with estimated incurred totals greater than $500,000. This was a much welcome change for us. I'm sure you all have gotten tired of me whining about our bad luck relative to reported losses in fourth quarters past. Happily, this was not the case in Q4 '11. The fourth quarter increase in top line was due to 2 factors.

First, a 6.5% increase in premium on policies written during the quarter, what we refer to as dec sheet premium. Second, a strong year-over-year increase in payroll audits and related premium adjustments. Our dec sheet premium has now grown for 4 straight quarters, and we've had 6 straight quarters of year-over-year increases in our premium adjustments. Importantly, these increases have occurred while we have been increasing our pricing. We also benefited from substantially higher average premium for our new and renewal business, as well as markedly higher renewal premium retention. Regarding our renewal business, our fourth quarter premium retention was 96.3% versus 79.2% in the fourth quarter of 2010. We believe this provides early evidence of an overall firming of prices in our high hazard niches.

Our policy retention, meanwhile, was 90.5% in the 2011 fourth quarter, lower than the 93.2% in the 2010 fourth quarter, but a strong figure nonetheless. As mentioned above, our average premium for new and renewal business also increased year-over-year in the fourth quarter from $29,800 to $33,700, an increase of 13.1%. Its increase was due to a rise in average payroll for renewal business and increased pricing for policies written during the quarter. Relative to pricing, our effective LCM for voluntary workers' comp in the fourth quarter was 1.56 or 156% of the approved loss cost of the states that use this mechanism for pricing. This was our highest quarterly ELCM since Q1 '06, and it represented a year-over-year quarterly increase of 9.1% over Q4 2010. We have now had year-over-year pricing increases in all 4 quarters of 2011.

In terms of losses, our fourth quarter results continued to show a slowing of gross case incurred loss development on both an accident and policy year basis. I will break down our loss results into prior and current accident years. For accident years 2010 and prior, we experienced overall favorable gross case development in Q4 2011 in that calendar quarter, especially for accident years 2007, 2008, and 2009. Although 2010 has been a troublesome accident year by itself with unfavorable development throughout calendar year 2011, for all prior accident years, including 2010, we have now had two straight quarters of overall favorable development. By the way, we believe that the 2010 accident year, as it moves toward ultimate, will go down as one of the worst accident years for the entire workers' comp industry.

For our current accident year 2011, the news has been more encouraging as year-over-year claim severity and frequency are down when compared to 2010, and our claims closure ratio is up. We also experienced the lowest number of claims over 500,000 since our 2008 accident year. Due to our pricing actions and the development we have seen in the first 12 months of the accident year, we remain cautiously optimistic about our ultimate 2011 loss experience. As we move into 2012, we continue to live in a demanding environment for claims management, one characterized by high medical cost inflation, increased medical and pharmaceutical utilization, and increased difficulty in returning injured claimants to work in times of high unemployment. We believe these factors will continue to challenge our claims operations and put pressure on claims costs into the foreseeable future.

We are encouraged by lower average severities and loss cost increases in many of our key states in 2011, as C. Allen discussed. With that, I will turn to Janelle to present details on our financials. Janelle?

G. Janelle Frost
EVP and CFO, AMERISAFE

Thank you, Jeff. Before I discuss the results for the fourth quarter, I would like to clarify that the results for 2010 included in our earnings release have been corrected for the accounting of our estimate of Guarantee Fund assessments. In total, this correction increased net income by $4.9 million and book value per share by $0.27 per share, all of which has been recorded in years prior to 2011. For more details, there was a reconciliation supplement provided in our earnings release. Now on to the results. For the fourth quarter of 2011, AMERISAFE reported net income of $8.1 million, or $0.44 per share, compared to $7.3 million or $0.39 per share in the fourth quarter of 2011. Our gross premiums written grew 19.1%. We had favorable audit and premium related adjustments of $3.8 million, up from $6.4 million from a year ago quarter.

Premiums for policies written in the quarter also grew 5.9% from the fourth quarter of 2010. Net premiums earned increased 17.3% from the year ago quarter. Our net investment income totaled $6.7 million in the fourth quarter, up 3.8% from the year ago quarter. Average invested assets for the quarter were $847 million, compared to an average of $816 million in the fourth quarter of 2010. The tax equivalent yield on the investment portfolio was 4.6% for the fourth quarter of 2011, compared to 4.4% for the fourth quarter of 2010. We also had $1.5 million of net realized gains in the fourth quarter of 2011, compared to $165,000 in the year-ago quarter. In total, revenue for the fourth quarter of 2011 was $74.9 million, up 18.6% from the year-ago period.

Our current accident year loss ratio was 78.2% for 2011, compared to 83.5% for the fourth quarter of 2010 and 81.8% for the full year of 2010. Our incurred loss and loss adjustment expenses totaled $49.6 million for the quarter, which included $2.2 million of favorable prior year development. Accident years 2009 and prior experienced favorable development of $5 million, offset by $2.8 million of unfavorable development in accident year 2010. This compares to loss and loss adjustment expenses of $39.4 million in last year's fourth quarter, which included $7.7 million of favorable prior year development. In total, our net loss ratio for the fourth quarter of 2011 was 75%, compared to 69.8% for the fourth quarter of 2010. Total underwriting and other expenses increased to $15 million in the fourth quarter of 2011 from $10.8 million in the fourth quarter of 2010.

The 2011 fourth quarter expense components included $5.1 million of salaries and benefits, $5 million of underwriting and other costs, and $4.9 million of commissions. Expenses were impacted by lower experience-rated commissions related to our 2011 first-layer reinsurance. As you may recall, these commissions act as an offset to our expenses, and in the fourth quarter of 2011, experience-rated commissions offset our underwriting expense ratio by 2.7 percentage points, compared to 4.2 percentage points in the fourth quarter of 2010. In total, the expense ratio increased to 22.7% from 19.2% in the same quarter a year ago. Our combined ratio was 98.4% for the fourth quarter versus 89.2% for the fourth quarter of 2010. Return on average equity for the fourth quarter was 9.3%, and book value per share at December 31st, 2011 was $19.33, an increase of 7.5% from December 31st, 2010. Finally, our statutory surplus was $314 million.

That concludes my prepared remarks on the financials. I now turn the discussion back to Allen.

C. Allen Bradley Jr.
Chairman and CEO, AMERISAFE

Thank you, Janelle. Beginning in the fourth quarter of 2010 and in the following quarters up till today, we have articulated to you, our shareholders, our view that the workers' compensation market was turning and turning in a favorable fashion. The premium growth and pricing improvements we have experienced during 2011 supports the comments that we made on that topic. There is nothing we see in the fourth quarter of 2011 or at this time that causes us to revise our outlook. Most importantly, AMERISAFE has the capital strength, underwriting capacity, distribution systems, and human resources to take advantage of these opportunities over the next few years. With that, I'll open the call for questions.

Operator

Ladies and gentlemen, if you have a question at this time, please press star then one on your touch-tone telephone. If your question has been answered or you wish to remove yourself from the queue at any time, please press the pound key. Once again, if you have a question at this time, please press star then one. Our first question comes from [Jack Shrutz] from SunTrust. Your line is open.

Jack Shrutz
Analyst, SunTrust

Thank you very much. Very nice quarter. On the payroll audit stuff, you've had improvements there for six straight quarters. I guess, how long should we expect that to continue? As long as the job market continues to get better, or do you see any change there?

Jeff Binner
EVP and CFO, AMERISAFE

Good question, Jack . I'll just give my opinion. I look at this stuff religiously. It's been a big part of our premium equation over the past several quarters. I think we're going to have pretty positive increases for the first half of the year. As much because of our insureds getting a better handle on what their future payrolls are going to be in the aftermath of the recession, and because we had such an outstanding second half of 2010. You can imagine from a year-over-year perspective, it's going to be a higher bar the second half of the year. I would expect that year-over-year, the second half of the year is not going to be nearly as positive as the first half of the year. First half of the year should be a continuation of what we've seen in 2011. Do you agree, Allen?

C. Allen Bradley Jr.
Chairman and CEO, AMERISAFE

I do. I think that's an important distinction to make. It will, I think, remain positive, but it may not remain as positive as it was in the year-ago comparable quarter.

Jeff Binner
EVP and CFO, AMERISAFE

Yeah. Is that helpful?

Jack Shrutz
Analyst, SunTrust

Yes. Going back to the 2010, that seems such a bad year industry-wide in terms of claims and activity. Were some 2011 when it was much more moderate. Is that more of a function of in 2010 when the job market really, or unemployment bounced back off the bottom, you had a rapid increase in new hires, versus that is more moderated. We've gone into more steady growth. Is that kind of what you'd expect to see in the cycle?

C. Allen Bradley Jr.
Chairman and CEO, AMERISAFE

This is Allen. Let me tell you. The earlier question you asked and the answer to this question are related. There is not for 2010, accident year, a good matching of exposures and premiums. Largely in 2010, what you had were negative audits for policies written in prior periods, which pulled down the net written premium. We suffered, I want to say, $27 million or something like that in terms of negative audit premium. At the same time you were getting negative audit premiums, which show up in your earned premium, you had an improving job market where there were more exposures, just like you mentioned in your question, in the marketplace. You didn't have a perfect matching of premium and losses.

If you were to look at the results on what is called a policy year basis, where you match policies to exposures after the audit is over, I think you will see that it was a bad year, but not nearly as bad as it looks like on an accident year basis. Yes, it was a change in the exposures, which was not reflected in the premium recording.

Jack Shrutz
Analyst, SunTrust

Okay.

Jeff Binner
EVP and CFO, AMERISAFE

Jack, I will add to Allen's answer in terms of just the numerator, the claims. 2010 will go down as one of our toughest years in terms of the number of severe claims as a percentage of that premium. If you think about frequency of severe claims, it was high. We had a lot of bad claims. The return to work issue in 2010 was just very tough in that year of very high unemployment. It has been a constant struggle for our claims professionals to get workers back to work and close out, especially the temporary total disability part of the indemnity payments.

Jack Shrutz
Analyst, SunTrust

Okay. My final question, just on kind of on the market. You mentioned that it is a better pricing in the high hazard area, and that is always kind of expected to be the canary in the coal mine and move first in workers' comp. Are you even seeing that among your own class codes or is that more of a market comment, i.e., are you getting better pricing on your higher hazard classes versus your less higher hazard classes?

C. Allen Bradley Jr.
Chairman and CEO, AMERISAFE

It is specifically market-wide as well as specifically on our class codes. What is interesting is that you get information that is publicly released, that everyone knows about. AIG announced this week that they were no longer going to pursue excess workers' comp. That is not a line for us, but everyone knows that. There are what are called market rumors, and what we call market rumors that we get from underwriters that you receive calls from agents and comment on the fact that this company is no longer writing this, or they will not write this sort of risk without a debit or a surcharge to it. We are hearing lots and lots of that. I thought there was a very interesting article in, I might quote from it.

It was an agent broker magazine in January of this year, in which it said something that I couldn't agree with more. It said that the beginning stages of a hardening trend will be to round up the usual suspects. The initial salvo will be directed to clients in high hazard, high risk injured industries, and those with adverse loss ratios. Insurance companies, usually at the behest of their reinsurers, will non-renew and stop writing selected classes of business. They will set strict standards for staying with or writing accounts with three to five-year loss ratios over certain levels. That comment from that article, I couldn't agree with more as what we're seeing right now in the marketplace. I think that's a pretty accurate description of it.

Jack Shrutz
Analyst, SunTrust

Great. Thank you very much for answering my questions.

C. Allen Bradley Jr.
Chairman and CEO, AMERISAFE

Yes, sir.

Operator

Thank you. Our next question comes from Matt Carletti from JMP Securities. Your line is open.

Matthew Carletti
Analyst, JMP Securities

Thanks. Good morning.

C. Allen Bradley Jr.
Chairman and CEO, AMERISAFE

Good morning.

Jeff Binner
EVP and CFO, AMERISAFE

Good morning, Matt.

Matthew Carletti
Analyst, JMP Securities

I just had one question on kind of looking forward in terms of, I guess what you're describing is, my words, not yours, but it could be the beginnings of a capacity crisis or at least a shrinkage of capacity in your markets. I got to think that that's not just specific to the states you're in, but even some states that you're not in. Might we see you at some point in some new territories, and specifically, I'm thinking of one large populated West Coast state.

C. Allen Bradley Jr.
Chairman and CEO, AMERISAFE

Sort of west of Louisiana, maybe.

Matthew Carletti
Analyst, JMP Securities

A little bit, yeah.

C. Allen Bradley Jr.
Chairman and CEO, AMERISAFE

Certainly, these opportunities, I think we are in a period where capacity may constrict, and it probably is not going to constrict in the sense that there'll be this huge loss of underwriting capacity, period. I think there'll be constriction of underwriting capacity. With low investment yields, long tail line of business, and the industry performing at what the Insurance Information Institute estimates for 2011 at 118% combined ratio, I think there'll be very few underwriters that will say, "Gosh, let's go over and write workers' comp because we can make it up on investment income." I think that will create somewhat of a constriction, and it provides a couple of interesting outcomes. There may become states that are troubled, and one of them, California. I don't know that much about the California market, but it has been in a great state of turmoil.

It does appear to be one that's transitioning, and there may be opportunities there. What also happens is without doing a lot in your existing jurisdictions, your revenue rises because the rates go up and the effective LCM goes up. That's a compounding impact, and that increases your underwriting leverage without really expanding your operational cost. It can increase your efficiency. You lose some of that efficiency when you go into a new jurisdiction, particularly if you don't have a critical mass of business. It is certainly something we're open to. We have lots of capital. I think we're writing right now on a GAAP basis at about 0.7 to 1 net basis versus statutory.

G. Janelle Frost
EVP and CFO, AMERISAFE

Okay. Yeah.

C. Allen Bradley Jr.
Chairman and CEO, AMERISAFE

Net on GAAP. We're not over-leveraged at all, and there's a great opportunity to expand that writing without expanding the expense side.

Matthew Carletti
Analyst, JMP Securities

Kind of a follow-up, shifting gears a little bit, just kind of your comments on that capacity tightening and how reinsurers could impact some of that going forward. Do you suspect that rating agencies could play a role there, or are we not in kind of a dire enough situation yet that it rises to that level?

C. Allen Bradley Jr.
Chairman and CEO, AMERISAFE

Well, I'll be meeting with AM Best next week.

Matthew Carletti
Analyst, JMP Securities

Not for you guys specifically, but for peers.

C. Allen Bradley Jr.
Chairman and CEO, AMERISAFE

I will say this: AM Best has a negative outlook on the workers' comp industry. These rising rates and rising pricing can put some carriers at risk because you have an increase in your underwriting leverage almost artificially, and you've got to be able to separate the difference between exposures and rates. The exposures may not go up, but the rates go up, and if they're already at the sort of a breaking 1.5, 1.6, we've seen some as high as 3.0. If those guys get rate increases, they're going to run out of risk-based capital, and they will have rating problems. With the outlook that AM Best has on the workers' comp industry, I would not be at all surprised to see more people be moved down than up.

Matthew Carletti
Analyst, JMP Securities

All right. Thanks a lot, and best of luck.

C. Allen Bradley Jr.
Chairman and CEO, AMERISAFE

Okay, thanks.

Operator

Thank you. Our next question comes from Randy Binner from FBR. Your line is open.

Thomas O'Connor
Analyst, FBR

Good morning, guys. This is actually [Thomas O'Connor] on behalf of Randy. I had to hop off for a couple of minutes during your opening remarks, so I apologize I didn't cover this. For the $2.2 million in favorable reserve development in the quarter, could you break that out for 2007, what was favorable and what was unfavorable in 2010, dollar-wise?

G. Janelle Frost
EVP and CFO, AMERISAFE

For 2007, you said?

Thomas O'Connor
Analyst, FBR

Yeah. The favorable was 2007 and the unfavorable was 2010. I'm just trying to get a sense of what the numbers for each year was.

G. Janelle Frost
EVP and CFO, AMERISAFE

Sure. $5 million of the prior year development was favorable development for accident years 2009 and prior.

Thomas O'Connor
Analyst, FBR

Okay.

G. Janelle Frost
EVP and CFO, AMERISAFE

The adverse was 2010.

Thomas O'Connor
Analyst, FBR

Okay. Was there any in 2011 or just 2010?

G. Janelle Frost
EVP and CFO, AMERISAFE

No, we kept 2011 at 78.2, which was our loss ratio as of the third quarter as well.

Thomas O'Connor
Analyst, FBR

Okay, perfect. That's all I have. Thank you.

C. Allen Bradley Jr.
Chairman and CEO, AMERISAFE

Thanks, Tom.

Operator

Thank you. Once again, if you have a question at this time, please press star then one on your touch-tone telephone. Our next question comes from Eric Swergold from Firestorm Capital. Your line is open.

Eric Swergold
Analyst, Firestorm Capital

Thank you. I have two questions. First question is, you sort of touched on some of the people who've moved out of the market or stopped writing. Do you have some estimate of what percentage of capacity might have been taken out of the market? The second question is, looking at your lines of business, a number of them appeared to be somewhat tied to housing, whether it's the lumber industry or the construction industries. If you sort of totaled up what percentage of your business is tied to housing, what would that number be? Given the veritable depression housing's had over the last couple of years, it would seem that any even stabilization in housing would be very positive for you. Thank you.

C. Allen Bradley Jr.
Chairman and CEO, AMERISAFE

Yes, good morning, Eric. Good to hear from you. We do not have an estimate as to how much the companies that have withdrawn from the marketplace or quit writing monoline or have restricted coverage. There is not a real good estimate that I can give you for that. I'm not trying to dodge a question, I just don't have a better number for you in that regard. I can tell you that in the fourth quarter of 2011, our submissions or applications we got for new business writings were up 14.1%. That's not a direct connection, those submissions or increases are a result of two things. Number one, the work of the sales and marketing department to make sure we access the distribution network to do that. Number two, agents beginning to worry about where to send this business.

We hear both sides of it. We have accounts, I can't give you a specific number, we have lots of accounts who submitted to us who tell us their expiring carrier is non-renewing or is raising pricing to levels that they don't think are attractive, those sort of things. I don't have a direct number as to that, I can tell you it is showing up in the applications for new business.

Jeff Binner
EVP and CFO, AMERISAFE

If I could add to, Allen.

C. Allen Bradley Jr.
Chairman and CEO, AMERISAFE

Sure

Jeff Binner
EVP and CFO, AMERISAFE

point on that. I talk to our underwriters daily, there are two very large carriers who began in 2011, I'll say mid-2011, to pull away in a pretty large fashion. This is having quite an effect on our ability to write the submissions and the ability to quote on those submissions since those pull-outs. We hear a lot of small companies pulling out, it's really the big companies who have reduced supply to such an extent that we're getting a lot more opportunities there.

C. Allen Bradley Jr.
Chairman and CEO, AMERISAFE

Okay. One other thing on that. Hartford is a big company. They have made a significant move in constricting writing.

Jeff Binner
EVP and CFO, AMERISAFE

That was just recently.

C. Allen Bradley Jr.
Chairman and CEO, AMERISAFE

Just recently. CNA has done so over the last year or so. AIG, of course, has done it over the period of time. ACE is no longer writing monoline workers' comp. You've probably seen the comments from Evan Greenberg in his, I think it was third quarter call when he said that they were constricting that. We see some folks moving in big ways as well as small carriers and other people you really wouldn't see. Back to your question about construction and the housing industry. As you may recall, we do not focus on the housing industry construction. We focus more on commercial construction. Having said that, people building things like to build whatever they can build to make a living. I'm sure there is some tie of some of our business to the residential construction area.

We've seen construction as sort of the overall piece of our pie constrict down for several years. I do think it's stabilizing at this point. As you may recall, we have increased our interest in the agricultural area, which has replaced lumber as our third, and logging and the timber-related business as our third largest industry group.

Eric Swergold
Analyst, Firestorm Capital

Great. Thanks, guys.

C. Allen Bradley Jr.
Chairman and CEO, AMERISAFE

Okay. Thanks. I hope that answers your question, Eric.

Eric Swergold
Analyst, Firestorm Capital

It did. Thank you.

Operator

Thank you. I show no further questions in queue and would like to turn the conference back to Mr. Allen Bradley for closing remarks.

C. Allen Bradley Jr.
Chairman and CEO, AMERISAFE

Well, thank you everyone. We appreciate you joining us today. We have worked diligently at this company over the last few years to make sure that we properly positioned AMERISAFE as we went through the cycle, the extended soft cycle of the market. That now looks like it's changing, and we understand and appreciate the fact that now it is an opportunity for us to grow, and we intend to take advantage of it. Thank you very much.

Operator

Ladies and gentlemen, thank you for your participation in today's conference. This does conclude the program, and you may all disconnect at this time.