Equinix, Inc. (EQIX)
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Apr 28, 2026, 4:00 PM EDT - Market closed
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Investor Day 2025

Jun 25, 2025

Katrina Rymill
Head of Investor Relations, Equinix

Please welcome Chief Financial Officer Keith Taylor.

Keith Taylor
CFO, Equinix

Good afternoon to everybody today. Thanks for taking time to Equinix's 2025 Analyst Day. I appreciate all of you that are in the audience, those that are on the webcast as well. We have an exciting agenda for you today. I also recognize it's been two years since we last met, so we'll talk a little bit about that. Why don't we get started? Before that, I want to make sure that you realize that we will be making some forward-looking statements, as you would expect. For risks and uncertainties, please refer to our last 10-Q or 10-K that was filed with the SEC. We do have an exciting agenda today. Adaire is going to kick us off. You're going to hear from all the executives. We've got some great customers coming to join us.

We will end the day with some questions. Adaire and I will take questions. The questions will come up. You can either do it on the webcast platform, or if you have a question in the audience, feel free to invest@equinix.com. Katrina is going to moderate our session today. With that, there are sort of five key takeaways. What I want to just say is, principally speaking, it is about the durability of our business. It is about our growth. It is about the efficiency that we will drive into the business. It is about the durable value that we will create for you. We are excited to spend the afternoon with you. At the end of the Q&A session, hopefully some of you will stick around and we will spend some time, and we have some drinks downstairs with the kios. Without any further ado, I am going to pass it on. I would just say thank you again for taking time out of your busy day to spend with us. Thank you.

Katrina Rymill
Head of Investor Relations, Equinix

Please welcome Chief Executive Officer and President Adaire Fox-Martin.

Adaire Fox-Martin
CEO and President, Equinix

Hi. Good afternoon, everyone. Thank you very much, Keith, for that lovely introduction. We're very, very happy to host you all here today. We know that your time is valuable, and we are extremely grateful that you have chosen to spend some of yours with us today. Now, there is no doubt that the AI supercycle is upon us. It's fueled by rapid advancements across the breadth and depth of AI infrastructure and the technology stack. Here in this room and also online, I'm sure that we would all acknowledge that AI is ubiquitous. It's already integrated into everyday products and services, from virtual assistants to online shopping to navigation apps. It's changing how we work. It's boosting productivity, helping businesses and individuals save time and improve efficiency, as well as providing insights from data. It's changing business from the inside out.

It's altering the core proposition of products and services. And it's a long-term transformation. Like the internet revolution, this AI supercycle will unfold over decades, reshaping industries and society in profound ways, some of which I don't think we have yet fully comprehended or fully considered. Now, Thomas Edison said that opportunity is missed by most people because it's dressed in overalls and looks like work. At Equinix, we appreciate how to put opportunity to work and the work that is necessary to capitalize on an opportunity. We have quite literally been built for this moment. For 27 years, Equinix has both enabled and harnessed the most impactful technological forces the industry and indeed the global economy has ever seen.

Today, we directly serve two-thirds of the Fortune 500 and close to half of Forbes Global 2000, from Cisco to Caterpillar, from Continental to Coca-Cola, from Air Canada to EON, from NVIDIA to NetApp. We host more than 10,000 organizations running across our 273 data centers across 76 markets in 36 countries at five nines of reliability. We supported the enablement of the internet. Verizon uses Equinix to host the equipment that provides internet services to thousands of organizations. We've helped organizations like Zoom deliver impact on societal scale. During the pandemic, we rapidly deployed connections, cages, and cabinets across all three regions, allowing Zoom to keep its users close and connected. We enable journeys to the cloud. Equinix played an indispensable role in Adobe's cloud-only transformation, helping them move to a hybrid and multi-cloud architecture in order to support their growth.

Since its very early days, Salesforce has leveraged Equinix to provide their applications in a private cloud environment to their customers. As we have delivered value for our customers, we have also delivered returns for our shareholders. Since Equinix was founded, our revenues have grown every year without exception. Our growth has not been dependent on a single solution or a single customer cohort, but it has been balanced across geography, product, industry, and customer segment. We have consistently delivered throughout and at the intersection of the most influential eras of digital history through the scaling of the internet, the evolution of cloud, the growth in SaaS adoption, and the mobile revolution. We have constantly innovated along the way. As we have grown, we have remained true to our principles: our principles of neutrality, interconnection density, and the nurturing of the magnetism of our ecosystem.

These principles have stood the test of time and will continue to endure and differentiate us. Our interconnection value proposition continues to grow with over 486,000 unique connections. Our ability to connect businesses with one another and across their value chains allows us to deliver quality customer experiences and command premium pricing and returns. In addition, our interconnection franchise, today we hold the market-leading share in native cloud on-ramps, enabling our customers to connect directly, privately, and reliably to their cloud providers. Our neutrality allows our customers to choose from a wide range of network service providers and other IT services. We host 10 of the top 10 cloud providers, 10 of the top 10 SaaS providers, 10 out of the top 10 network service providers, and 10 out of the top 10 investment banks. 70% of the world's stocks are traded on exchange platforms that depend on Equinix.

This vibrant ecosystem of key industry and service provider magnets perpetuates and reinforces the relevance of our role and the value that we enable. The foundations that we have built over the past 27 years, the principles that we have embraced, not only embraced, but also held fast to, position us very well to be the architects of an interconnected, AI-orientated future. We were built for this moment. Now, let me now pivot to providing you with our point of view as to the size of this opportunity for Equinix and how it will evolve in the short to medium term. As a starting position, we've used a report that I know many of you are familiar with, the McKinsey & Company AI Power Expanding Data Center Capacity to Meet Growing Demand report.

We've taken the low end of their estimates and converted the gigawatts into dollar values using publicly available pricing data. We have also removed from these estimates hyperscaler-built capacity, which is capacity built by and inherently owned by hyperscaler partners. Using this as our base, we expect to see an increase in the total addressable market for AI from $38 billion to $94 billion US dollars over the next five years. To give a sense of the velocity of this AI supercycle, at our last analyst day, we estimated a $20 billion TAM for 2026. Estimates are now almost twice this for this very same year. Now, the opportunity falls into two main categories: AI training and AI inference. As you all know, AI training is about teaching a foundational model by feeding it large amounts of data.

AI inference, on the other hand, is putting that model to work once it's been properly taught. Up until today, we have mostly experienced the training sprint. We have participated in this training opportunity in two ways. Firstly, through our xScale franchise. We've delivered a total of 326 megawatts over the previous five years. We have an additional 154 megawatts under construction, 70% of which is pre-leased. xScale has proven to be a robust and successful vehicle through which we have served the requirements for our hyperscale partners as they seek to lease purpose-built facilities. Secondly, as training has evolved beyond LLMs, we've provisioned private training capabilities for our enterprise customers in our retail footprint. Where training is largely centralized, inference, by its very nature, is distributed. Inference is where we all get to interact with AI. It's where applications and software benefit from AI.

Depending on the use case, inference can occur anywhere in the hierarchy of deployment locations: the device edge, the far edge, stores, airports, restaurants, the metro edge, what we call the interconnection edge here at Equinix, and in the cloud availability zone. Now, we're in the very early stages, the initial stages of inference being deployed at a different location to training. We believe that the use cases will require a mix across that hierarchy I just described of locations versus a one-size-fits-all approach. We're witnessing customers evaluating and implementing AI inference across the options for a range of different reasons, reasons that include control, privacy, physical security, latency, data residency, multi-cloud flexibility, and OpEx and CapEx amortization. Today, inference makes up about 50% of the total demand for AI. By 2029, we expect it to be 70%.

The demand for inferencing is expected to accelerate towards the latter half of this period, almost doubling between 2027 and 2029. As inferencing scales and grows and integrates into enterprise workflows, a larger share of these workloads will be hosted in private environments, expected to increase to more than 35% by 2029. This shift will be driven by a wide range of varying needs across inferencing workloads, from data residency all the way to low-latency requirements. Implementing inferencing necessitates considerations of a wide range of requirements. It is a set of requirements that aligns well with our core value proposition: our neutrality, our dense connections, our native access to the clouds, and our interconnected edge locations. We believe in the enduring nature of this opportunity in the medium to longer term.

We believe that no one else in the data center industry is as well equipped as Equinix to capture the AI opportunity as it integrates into mainstream workflows. We are investing behind this potential so that in 2027, at the inflection point for the transition in AI workloads from training to inference, we will bring an increased amount of capacity online to meet this demand. Not all AI workloads will be AI-driven. We continue to see growth and robust demand for a very broad range of non-AI workloads. Many of our customers have deployed their on-prem applications and data sets at Equinix as part of their own hybrid and multi-cloud architecture design. We estimate that this demand will continue to grow at a 9% CAGR over the next five years. It will continue to represent a substantial market opportunity for us to pursue.

This combination of multi-cloud, hybrid, and AI workflows elevates the need for neutral, high-density connectivity. Networking requirements are slated to grow from $40 billion today to $60 billion in five years at a CAGR of 11%. If I take all that together, the AI opportunity, the sustained demand for hybrid and multi-cloud environments, the value for networking, this creates a potential TAM of $250 billion. To pursue this addressable market, we must move faster and be bolder in our ambitions. We must shorten the path between the investments we make and the value our customers and our shareholders experience. Shortening the path is not just a tagline. It is our corporate purpose. It is embedded in our aspiration to become the leading digital infrastructure company of the 21st century.

It is embedded in our strategy, which has been designed to reorientate the entire company in pursuit of this opportunity. Our strategy has five elements: three strategic moves and two strategic enablers. Together, they provide the blueprint for how we invest in key business outcomes that shorten the path to value for all of our stakeholders and growth for our business. Whilst we are early in our journey on full realization of the benefits and the focus, you will have already seen some initial impact from early moves on key indicators such as EBITDA and bookings performance. Build bolder is at the core of our aspirations. Designing, building, and operating data centers is the essence of who we are and the value we bring. Our aim is to shorten the path between the deployment of our capital and the provision of capacity to our customers.

Build Bolder is about investing in our future growth. We will do that whilst recognizing that there is a time lag between our investment and the realization of revenue and therefore returns. Our ambition is to double our capacity by the end of 2029. In other words, our aspiration is to bring as much capacity online in the next five years as we did in the past 27 years. Now, whilst Build Bolder will serve our xScale customers, please understand that this is a program that is very much focused on our retail business, and it is about building to serve our retail enterprise demand. Build Bolder is about investing in locations where we see the greatest value for our customers and the strongest return for our businesses and for our shareholders. Build Bolder is about innovating at every single stage of the design and construction process.

It's about pioneering the application of AI to our projects. It's about reimagining how we navigate supply chain and how we source power and land. It's about accelerating the physical data center build and expanding our footprint and our network. Build Bolder will enable us to deliver capacity to the market to meet the needs of our customers and our own growth aspirations. Solve Smarter is about how we render our solutions and our products to our customers. At the core of Solve Smarter is our interconnection franchise. Now, designing the right network architecture is a complex task, demanding specialized skills and expertise. Defining the right path for cross-connects and interconnects is not always as intuitive as it may first appear. Hybrid and multi-cloud environments are challenging to manage.

If you add to this future distributed AI inference workloads, we enter a whole new realm of connectivity challenges to solve. Solve Smarter is about shortening the path to the resolution of these challenges. Solve Smarter is focused on abstracting the inherent complexity of networking to ensure that Equinix becomes the easy button for customers who are navigating intricate infrastructure landscapes. Our Solve Smarter investment is delivering solutions like SecureCabExpress. SecureCabExpress is a pre-configured co-location solution that makes it faster and easier for customers to get up and running in our data centers. With SecureCabExpress, we have condensed order-to-availability from an average 22 days to just four. In Q1, one-third of all new cabinet sales were through SecureCabExpress. We are accelerating Fabric and Fabric Cloud Route Adopter.

This will enable our customers to connect workloads across data centers, clouds, and GPU-as-a-service providers, resulting in Equinix's increased stickiness for us, reducing therefore the likelihood of future churn. Our Solve Smarter teams are innovating across technologies to develop solutions and products to help customers solve challenging infrastructure problems. Whilst we're in the very early stage of our innovation cycle, we are very excited about the concepts that we are working on and the potential for those concepts for not only an improved customer experience, but for new revenue streams that we've not yet factored into our plans. John and Raouf will join us shortly on stage to delve deeper into Solve Smarter and Build Bolder. Now, Start Better is the delivery vehicle for the output of Build Bolder and Solve Smarter.

It's about how we evolve our go-to-market to deliver value and improve experiences for all of our customers. Start Better is also an important part of the input process to Solve Smarter and Build Bolder, ensuring that customer and partner requirements are considered in the early stages of design and development. Our go-to-market team at Equinix is a key differentiator for us. No other data center operator has a go-to-market team to match our scale and enterprise coverage. This capability is already built into our core space. Enterprise selling is a multifaceted endeavor. It requires a considered approach to segmentation, to territory management, to channel engagement, to the compensation models that drive the right focus internally whilst delivering the right outcome for the customer externally. All of this has to be underpinned by data, systems, and process.

There is also a significant human element: building trusted relationships with customers, understanding their industry, and understanding their business. These and other attributes allow Equinix to sustain relevance to our customers, resulting in greater wallet share. The Equinix go-to-market team has a track record of success here. Nearly 90% of our bookings come from our install base. As inferencing becomes increasingly relevant to our customers as part of their digital and AI strategies, so too will our sales team, who have developed a very deep understanding of their business over an extended period of time. Our efforts in Start Better have helped us to achieve over 16,000 unique booking transactions in the last four quarters, representing more than $1.3 billion in annualized quarterly gross bookings.

Now, notwithstanding the inherent advantages implied in our go-to-market coverage and the long-term growth objectives, our initial work on Start Better has highlighted opportunities to reduce our overall SG&A costs as a percentage of our revenue. Nicole and Harmeen will join us on stage later to share the efforts that they are driving to help us achieve these outcomes. Supporting our strategic moves of Build Bolder, Solve Smarter, and Start Better, we have defined two enablers: Run Simpler and Grow Together. Run Simpler focuses on the operational efficiency at a horizontal level of every aspect of our business. Grow Together is focused on our people, linking the success of our valued employees to the success of our valued customers. This strategy is up and running and has begun to deliver outcome.

It has been shaped by the voices of our customers, our partners, our people, and by many of you who have joined us today. We are excited and optimistic about the future for Equinix, and we intend to invest in our future growth. We are uniquely positioned to capitalize on the opportunities ahead of us. Let me emphasize the word unique.

No other player in the digital infrastructure landscape has the combination of attributes that are an inherent part of Equinix's blueprint: our neutrality, an extensive global footprint of data centers located in key metros, over 10,000 enterprise customers across geographies, industries, and segments, interconnection and cloud connectivity leadership, our networking backbone, a vibrant ecosystem that creates a magnetic pull for entire value chains, operational capabilities that globally deliver five nines of resilience, innovative design and construction teams that are building premium products, a go-to-market team focused on the customer to activate all of that at scale. Individually, each capability here is already unique, but collectively, when you integrate them in support of a strategy, they create a clear differentiating competitive advantage. We have been built for this moment. We have a proven 27-year track record of translating the opportunity inherent in new technology advancements into exceptional value for our customers.

We will be doing this again within the context of this AI supercycle. We have the right strategy in place and the right leadership team and the wider talent in our 13,600 employee base to execute against it. We are equipped like never before to invest in the future, to create and orchestrate differentiating capabilities and put them to work for our customers. In doing this, I am confident that we will continue to deliver top-line growth, margin expansion, and accretive value to our shareholders. Thank you for your time, and I look forward to continuing the dialogue. Thank you.

Katrina Rymill
Head of Investor Relations, Equinix

Please welcome Executive Vice President, Global Operations, Raouf Abdel, and Chief Business Officer, John Lynn.

Jonathan Lin
Chief Business Officer, Equinix

Good afternoon, everyone, and thank you for joining us today. I'm John Lynn, Chief Business Officer. I've got my good friend here, Raouf Abdel, EVP of Global Operations. Together, we're excited to give you a deeper look into how we're enabling the digital infrastructure revolution, shortening the path to boundless connectivity through our Build Bolder strategy, our expanding global market presence, and solving smarter for our customers through innovations in infrastructure and interconnection.

Raouf Abdel
EVP of Global Operations, Equinix

Thanks, John, and good afternoon, everyone. Like John said, we're excited to be here with you today. We want to take you through a little bit of a deeper dive into our approach. There are three main topics that we want to really explore with you today. The first is how we're building in new ways to meet our customers' demand. Second, how we're managing a dynamic and complex supply chain. Finally, how we're innovating our product offerings to amplify customer value. We will provide a few campus examples as well to illustrate how we're turning these strategies into reality. Let's start with how we're building bolder to meet customer demand. Down, John.

Jonathan Lin
Chief Business Officer, Equinix

All right, thanks, Raouf. At the heart of building Bolder is a simple truth. Our customers' infrastructure needs are changing in this wave of digital transformation more than ever before. What we're seeing is a sharp shift toward higher densities and larger, more complex deployments driven by rapidly evolving workloads from their business as usual to significant AI innovation and everything in between. That density trend is now undeniable and has risen sharply in recent years. You know, five, ten years ago, 90% of our customer deployments were under 5 kilowatts per cabinet. Today, while we're continuing to see a variety of densities coming from our customers, we're designing our environments to an average density of 12 kilowatts per cabinet with capability to deliver in excess of 100 kilowatts per cabinet for AI workloads.

We are making sure we have the flexibility required to support the workloads of today and tomorrow. Meeting those demands takes more than just capacity, though. It requires agility and reach. Our interconnected global footprint makes that possible. From Dallas to Dubai, from Toronto to Tokyo, from São Paulo to Singapore, our breadth and scale, combined with our flexible deployment models, means we can move at the speed our customers demand and seamlessly meet them wherever they want to be. That is not about selling space or power. It is about solving problems for them. Whether it is enabling hybrid AI architectures, accelerating time to value for new applications, or supporting high-performance workloads at the edge, we are helping our customers turn infrastructure into a competitive advantage. A great example of this is right here in our backyard.

Just six miles away from where we are today, the heart of the Equinix New York Metro, our Secaucus campus powers the world's financial community. More than 50% of the installed customers there are from capital markets, fintech, and banking. In addition to those 350 customers, the campus also boasts 78 network carriers and 134 cloud and IT companies. With a total campus capacity of 50 megawatts, it delivers unmatched value for our customers and generates almost $50 million in monthly revenue. It is not only a significant portion of our balance sheet and revenue, but a huge part of our ecosystem. Within that campus alone, we have 30,000 active cross-connects operating across 4,100 miles of fiber. 4,100, that is the distance from Florida to Alaska or more than half the diameter of the Earth. Expansion here is ongoing.

We're adding an additional 10 megawatts of power, 2,400 cabinets, and pre-deployed liquid cooling technology coming online in 2026. The work we've done here, combined with the essential customer interconnections, makes this campus and many others we operate economically critical for the world. While often imitated, never replicated. The question is, how do we continue to execute at speed with the right capacity in the right places? That's where Build Bolder comes in. Raouf going to take us through how we're accelerating delivery to meet that demand head-on.

Raouf Abdel
EVP of Global Operations, Equinix

In our Build Bolder strategy, we focus on building bigger, better, and faster in locations with high demand. This means expanding our existing campuses, accelerating in-flight builds, and strategically selecting new sites for larger deployments in markets that serve both xScale and retail customers. We're evolving our construction process by adopting a streamlined, highly standard approach while utilizing advanced technologies to solve for scale, density, and speed. In 2027, as Adaire said, we plan to deliver over 350 megawatts. That's more than twice what we delivered in 2024. Our revised strategies will allow us to consistently increase delivered capacity year over year. One example of this is our Hampton, Georgia campus, located 30 mi outside of Atlanta. This campus spans 262 acres and has a capacity of 240 megawatts, hosting both xScale and retail customers.

This site will have four identical 60-megawatt buildings that will leverage one of three standard designs. We are using generative AI to optimize project scheduling and AR/VR technology for design and construction modeling. The first phase of this is due to go live in 2027. We will continue this method of construction, adapting and evolving as necessary to establish additional campuses globally. Our focus remains on locations near strategic metros where power and land are available. By focusing on these key factors in our site selection, we are ensuring that our investments align with our customer needs while optimizing value creation for our shareholders. Now that we've discussed how we're building to meet demand, let's shift to discussing managing a dynamic and complex supply chain. As we manage our supply chain, one of the most critical things is, of course, power. It's about availability, reliability, and, of course, sustainability.

We've adopted a power-first approach, which means we prioritize power availability in our site selection process and employ a variety of strategies to secure that power. This, of course, is in addition to ensuring that we get fiber connectivity to these locations. To meet the demands of our in-flight and upcoming builds, we have secured utility connection agreements for over 1 gigawatt of power through the end of 2026. We have submitted for an additional 2 gigawatts of power to be delivered through 2029. We also have an active development pipeline for an additional 4 gigawatts in the works. While we're sourcing through traditional power arrangements, we do expect grid constraints to intensify. Being able to power, being able to generate our own power will become essential. To mitigate these constraints, we are investing in several on-site power generation solutions to supplement our primary utility connections.

Solutions such as gas turbines and fuel cells are already in use in many locations in our portfolio, allowing us to power these IBXs when power is unavailable. We are also aggressively investigating and securing future nuclear energy as a longer-term strategy to diversify our energy portfolio.

Jonathan Lin
Chief Business Officer, Equinix

On top of this, Equinix remains committed to our sustainability pledge for our customers and our communities. We're maximizing utilization of existing resources, including upgrading our infrastructure to incorporate new technologies and improve our operational efficiencies. One example of this is how we're helping the industry migrate to ASHRAE's A1A standard, which allows us to reduce energy and water waste from overcooling while still maintaining the same careful approach to protecting our customers' equipment. Another great example is our improvements to power usage effectiveness. Over the last five years, we have reduced our PUE by 28%. In addition, our heat export program, now in its 16th year, continues to grow and provide waste heat to help local communities where our data centers operate. We're also continuing to secure as much of our power supply as possible through renewables.

In 2024 alone, we executed 370 megawatts of new PPAs, and we're proud to say that 250 of our data centers have achieved 100% renewable energy coverage. Whether it's availability, reliability, or sustainability, we're focused on making sure our power strategy supports the scale, efficiency, and resilience our customers need. Energy is just one part of how we future-proof the business, right, Raouf?

Raouf Abdel
EVP of Global Operations, Equinix

That's right, John. Another vital aspect of our approach to developing resilience and flexibility is with our supply chain, particularly in light of current dynamic political and economic and the political and economic environment. One of the things that truly sets Equinix apart is how we implement a globally distributed and diversified supply chain, complemented by a local supply strategy in the markets where we operate. We have partnered closely with our major capital equipment vendors to scale our global capacity. This includes specifying new products and partnering with additional vendors across categories such as power systems and cooling equipment. Through all this, we have secured 1.4 gigawatts of critical equipment, our required capacity for the next few years. This diversification reduces dependency on any single supplier and enhances our supply chain strength. In addition to our global supplier diversity, we focus on buying locally whenever possible.

This allows us to meet our delivery and availability commitments. We also prioritize the sourcing of local labor whenever possible, contributing to the economic development of the communities where we build and operate. This approach not only reduces risk, but it also fosters long-term success in every market in which we operate. Our globally distributed model also helps us mitigate the impacts of tariff pressures and geopolitical complexities. That resilience shows up in more than just how we source. It shows up in how we innovate. We remain focused not only on solving today's needs, but to flex with the future.

Jonathan Lin
Chief Business Officer, Equinix

One of the biggest forces shaping that future right now is, of course, AI. As Adaire mentioned, demand for AI-ready data center capacity is expected to rise sharply through 2029. Because of this, McKinsey recently stated that just five years from now, around 70% of total demand for data center capacity will be for those equipped to host advanced AI workloads. Again, in the near term, most of the market announcements you're hearing about are building capacity based on large training sites. We believe in the long term, fundamentally, distributed inference will be the primary driver of economic value for customers and our entire industry. AI is not just driving demand. It's redefining what that infrastructure needs to do. From compute density to cooling efficiency to connecting data sources, the bar has been raised.

We are meeting it by shortening the path of powerful AI deployments through these instant AI factories. These purpose-built environments can support today's most advanced workloads while keeping it simple for our customers. That allows us to focus on the infrastructure and frees our customers to focus on what matters most to them, accelerating their use of AI to drive business outcomes and supporting their customers. We are already deploying with partners like NVIDIA, Dell, HPE, and Grok, to name a few, and we are doing it at scale. By deploying joint partner solutions into our data centers, customers can accelerate workloads and harness the power of AI more effectively and deliver it securely with the data governance and sovereignty they require. A critical unlock to supporting AI is high-density liquid cooling.

Raouf Abdel
EVP of Global Operations, Equinix

Some of these workloads generate significant amounts of heat, and traditional air cooling methods are no longer sufficient. We are moving fast to bring high-density liquid cooling into production, which is specifically designed to meet these requirements. This is not a lab experiment for us. We are operational, proven, and capable of scaling. We have over 100 sites across 45 markets that support liquid cooling today, with 12 currently managing large customer production loads. Some of these production environments operate at densities up to 120 kW per cabinet. This video is an example of NVIDIA's GB200 deployment in one of our Silicon Valley IBXs. We now integrate liquid cooling in all of our new builds. This provides greater design flexibility, but more importantly, it gives our customers options, whether they are running AI training clusters or high-performance workloads that cannot operate on traditional cooling methods.

This serves as a notable example of how we are not merely reacting to change, but proactively designing for it with infrastructure that can seamlessly adapt and evolve to the changing requirements. We have shown you how we are building for the AI future, securing power and delivering the cooling needed for all of it to work. You still need to move the bits around. That is really what gives Equinix the edge: our interconnection expertise.

Jonathan Lin
Chief Business Officer, Equinix

It's the backbone of our offering. Equinix literally shortens the path to all the digital partners that matter through our interconnection products. It's what turns customer needs into business outcomes, and it's never been more important. As AI, edge, and hybrid and multi-cloud architectures become the standard, our position as a neutral interconnected ecosystem gives customers something they can't get anywhere else: access to more than 220 cloud on-ramps and 5,000 cloud IT and network service providers. It's how we shorten that path of value, simplifying the consumption of interconnection-rich solutions for our customers. By connecting them to partners and clouds that power their business, we're reducing time to value and improving performance, creating not just meaningful, but critical relationships. As you've heard, we've reached more than 486,000 interconnections across our ecosystem, and we're on track to hit half a million early next year. That's incredible scale.

That kind of scale matters because we believe the era of siloed single-cloud AI is ending, and we're entering the era of distributed AI. In short, the philosophy is relatively simple: put AI workloads where they create the most value and use low-latency, privacy-preserving interconnections to connect it to all the data sources that matter. While that's easy to imagine, it's complex to execute. That's where Equinix delivers, shortening that path to boundless connectivity to accelerate the breakthroughs that move the world forward. We believe we are the only company that can interconnect the ecosystem of hyperscalers, data providers, specialized GPU-as-a-service providers, enterprise data centers, and strategic inference locations at the digital edge.

Whether it's enabling real-time data movement from AI training to inference at the edge, or reducing latency between workloads, or simply bridging across clouds and network, interconnection is what makes modern infrastructure work. It's how we help customers move faster and create real-world change every minute of the day. It's working. We're seeing more use cases and greater capacities on our premier interconnection offering, Fabric. Our Fabric starting ARPU is now up 64% from 2023 to 2025. That shows the huge increase in value that customers are realizing off of that offering. We're seeing stronger customer engagement and a growing number of real-world examples where we're driving serious business impact.

Raouf Abdel
EVP of Global Operations, Equinix

One great example of combining infrastructure and interconnection is Hyundai Motor Group. To keep more than 10 million connected cars running smoothly around the world and with plans to scale that to over 20 million by 2026, Hyundai needed to shorten the path between their vehicles and the data powering them. That is why they deployed their H-Cloud platform across three of our IBXs in Frankfurt, Los Angeles, and Seoul, strategically positioned within our rich ecosystem of network and cloud providers. That connectivity is what makes it all work. By bringing their digital infrastructure closer to the edge, where speed and reliability matter most, they have significantly enhanced app responsiveness and strengthened the quality of their remote services, unlocking boundless connectivity that delivers smarter, safer driving experiences every time someone starts their vehicle.

Jonathan Lin
Chief Business Officer, Equinix

We're also helping the global pharmaceutical leader, Bristol Myers Squibb, speed up something that can't wait: lifesaving drug discovery. By deploying our joint NVIDIA solution inside of DC16, one of our AI-ready data centers, this customer now has the high-performance infrastructure they need to accelerate complex molecular simulations, freeing up researchers to test more compounds faster. That's helped reduce bottlenecks, improve precision, and accelerate the path from discovery to delivery so lifesaving therapies can reach patients sooner. With this solution, they're seeing an overall cost savings of 55% compared to their prior model. Greg Myers, who serves as Chief Digital and Technology Officer for BMS, recently shared they're now on track to cut clinical trial cycles by nearly two years as a result of this AI work.

Of course, this is some of the most critical data for the planet, so deploying that with a private AI solution was important for them. That is AI driving value for the planet, right? We are so proud to be supporting that. These are just a couple of examples. There are countless stories just like these that highlight the impact that we are driving.

Raouf Abdel
EVP of Global Operations, Equinix

Thanks, John. Nothing you've just heard is theoretical. It's building bolder and solving smarter in action. These are the investments we are making, the innovations we are delivering, and the results our customers are seeing in the real world. Let's bring it back to where we started. In addition to managing our current operations worldwide, our commitment to building bolder and solving smarter will enable us to expand our footprint while remaining agile to meet the evolving demand of our customers. By prioritizing effective supply chain, we improve our resilience and responsiveness in today's complex environment. Coupled with relentless product innovation, we empower our customers to leverage innovative technologies and infrastructure solutions. Together, these elements position Equinix as the leader, enabling our customers to thrive in a competitive environment. We have always delivered on reliability and operational excellence.

With industry-leading tenure and expertise of our talented workforce, we will continue to deliver on our promises. There are over 5,000 global operations team members across 36 countries committed to meeting the needs of our customers now and in the years to come, an operational foundation that is unmatched in the data center industry.

Jonathan Lin
Chief Business Officer, Equinix

That's the power of Equinix. It's not just space and power, but the ability to connect, adapt, and grow with an incredible team focused on our mission for our customers. When we say infrastructure is evolving, we mean all of it, from how we power it to how we cool it to how we connect it. That's what sets us apart. We're excited about the future and look forward to continuing our journey as we shape the next generation together. By investing boldly, operating globally, and executing with purpose, we're continuing to create the infrastructure foundation for the next generation of digital leadership. With millions of transactions being executed across our ecosystem daily, we're responsible for helping our customers move faster, reach further, and enable the innovations that enrich our work, life, and planet. Thanks for spending time with us today. We're looking forward to the rest of the conversation.

Operator

Please welcome Executive Vice President, Business Operations, Nicole Collins, and Chief Digital and Innovation Officer, Harmeen Mehta.

Nicole Collins
EVP Business Operations, Equinix

All right. Thank you so much, Harmeen. It's great to be on stage with you. Thank you, everyone, for being here today. Harmeen and I are going to take a little time to walk you through how we shorten the path to customer value. Because at Equinix, growth is non-negotiable, but neither is operational excellence. We know that as we grow in scale, we are going to have to focus on some key areas: how we drive our top-line revenue, how we plan to manage our SG&A with intent, and how we plan to continue to transform our company to keep up with the rate, pace, speed, and change every one of us is witnessing right now around us. These are the operating goals for Run Simpler, and they will help us serve customers better. They're anchored in three truths we're going to walk you through. The first is to secure our core. The second is how we wow our customers. The third is how we disrupt the norm.

Harmeen Mehta
Chief Digital and Innovation Officer, Equinix

Absolutely. At Equinix, we do not just power the digital world. We power the world's digital ambition. We are not just building data centers. We are building speed. We are building intelligence. We are building the shortest path to customer value and shareholder value. What does shorten the path mean? It means fewer steps. It means smarter decisions. It also means greater impact. Nicole and I are going to take you behind the curtain today to actually show you how we are becoming faster, bolder, leaner, smarter, how we are accelerating the revenue, and also how we are helping drive down our costs, how we are going to increase what customers do with us every day. We believe that at Equinix, we are not just ready for what is next. We are actually building it.

Nicole Collins
EVP Business Operations, Equinix

Let's start with secure our core and how we continue to do that. Two years ago, we stood up here and we shared with you that we were going to streamline our operational rhythm within the company. We have done that. We have seen critical gains from that work already. As we continue to grow and scale over the next five years, we know that we have to stay very true to areas of focus that have already served us well: how we focus on our plan, how we connect strategy to execution in that planning phase, how we think about prioritization, rationalization, and optimization, and then how we protect. I'll start with plan, and then, Harmeen, I'll hand to you for the other two. When we get into our planning process, we are focused on a few key things. The first is how we maniacally prioritize.

We focus on the things that matter, and we are deprioritizing things that no longer serve us. While this sounds simple, it is actually very hard to do in a large company. We are proud of the strides we have made here, and we will continue to focus in this area. We have also very much focused on clarity and ownership, making sure every leader, every team member understands the strategy. They see themselves in that strategy, and they know how their role fuels the strategy. Because if we do that well, everyone starts rowing in the same direction. It creates this force, this momentum. We are already feeling that inside the company today. Lastly, we have to be a little self-reflective. We are looking at our processes, our handoffs, where there are friction points, and starting to modernize how we work. We have to be the easy button. We have to serve customers better. We are confident that if we do this and continue to do this, we will build not only customer value, but shareholder value.

Harmeen Mehta
Chief Digital and Innovation Officer, Equinix

You know, we've grown fast. Scale without simplification, it can cause friction. One of the things that Nicole and I are doing is looking at every single aspect, every single process, every single step, and see how we can simplify that complexity, how we can create automation, and how we can use the power of AI to do that. We are starting with our architecture. We're building a North Star architecture based on platform thinking, not just point solutions. This is being designed to scale. It's being designed to adapt. It's being designed with AI at the core. It's not just cleaner. It's smarter. It's the engine behind everything we are unlocking. We are rationalizing our apps by 50% and consolidating these in just 10-12 platforms that will power all of Equinix. This is what will create simplicity. This will create cost efficiency.

This is how we run Simpler and how we actually serve our customers better. We're also building engineering excellence. We are building a developer platform that really allows for our developers, our software engineers, to do the best work of their lives. It makes it easier for them to do what they do best. This will give us faster time to market. It will give us speed, and it will help us double our own productivity. Furthermore, security is really important to us, and it is very, very important to our customers as well. Cybersecurity is something that you have to continually worry about. We are continuing to strengthen our cybersecurity posture. Security is a commitment. It's a trust symbol. It's also a lever for growth. Our new platforms are built and have security built in them by design. We are investing in cybersecurity as a customer enabler, not just as a control.

Nicole Collins
EVP Business Operations, Equinix

Let's move on to truth two, Harmeen: how we wow our customers. They're the heartbeat of everything. In fact, they're why every one of us is sitting in this room today. It's also what sets us apart as a company right now and will continue to set us apart in the future: our customer experience. We have lofty goals for ourselves over the next five years. We want to double our customer delight, and we want to double our delivery speed. We want to walk you through both of those for the next few minutes. When I think about doubling customer delight, let's anchor in on a typical enterprise customer's customer journey or customer lifecycle. This is how customers move through the journey with us. They hit a learning phase first. They're looking at market trends. They're doing their research. They move into an assessment phase.

This is when they start to look across the partner community and decide, "Who can help me with my operating leverage? Where do I get my best ROI?" They move into an engagement phase. This is when they partner with us. Notice I said the word partner and that we are not seen as a vendor. They will move to a delivery phase. This is where they want seamless integration, frictionless onboarding. They want us to be the easy button in this phase. From there, they move into a loyalty phase. They will decide whether they are our brand ambassador or they are a detractor, all based on that journey.

The way we double customer delight is to allow customers to move through that lifecycle faster, to speed up every phase of that so that we can get to revenue faster and we can manage costs along the way. Harmeen and I right now have stepped back. We have straightened out that lifecycle, and we are looking at every single phase: how many teams touch a customer, every single handoff, where are their friction points, and most importantly, where can we automate and drive efficiency with new technology staring at all of us right now. We know that we can decrease cycle time in that journey by 50% over the next five years, all the while driving up our net promoter score, which is basically the scorecard that customers give us. This is how we double customer delight.

Harmeen Mehta
Chief Digital and Innovation Officer, Equinix

Absolutely. In fact, let me take an example that makes it really real. We are building digital twins of all our data centers. This is not just a future vision. This is an operational reality. Every chiller, every router, every cage, we're mapping it all. This is creating a visibility like we've never had before. It is also creating agility that our customers can really feel and love. When our customers decide to co-locate with us, what they're actually looking for is they're looking for a space built to their specification so that they can do the best thing that they need to do for their business. It's for their business outcomes. Each customer is very unique, and they want different things for their own purposes. This is what we call a cage.

What we are building is a cage canvas that allows us to co-create and co-design with our customers using AI: our builders, our designers, as well as our project managers working together with the customer in the same canvas. This is creating hyper-personalization and maximizing the efficiency and allowing us to build the cages in half the time. This is what we want to do. This is how we deliver twice as fast, and this is how we double their customer delight. This is also how we unlock our revenue much faster. This shortens the path to customer and shareholder value. Co-creation, it not only creates the customer delight, but it is also a market differentiation. We are building a digital world where every customer gets exactly what they need, when they need it, and how they need it. This is how we earn their trust. This is how we create loyalty. This is how we grow together, and this is how we serve them better.

Nicole Collins
EVP Business Operations, Equinix

That's exactly right, which leads us to our third truth, which is to disrupt the norm. This is what all great companies are doing right now. They're deciding, "Can I be faster? Can I be more nimble? How am I more efficient? How can I drive bold change?" Most importantly, "How can I leverage data, intelligence, insights, and the power of AI right now to just be a better company?" We are no different. We are setting a goal for ourselves to significantly increase our enterprise productivity by 2029. We are already seeing great things since Harmeen has joined us on where we're igniting this that she'll share with you today.

Harmeen Mehta
Chief Digital and Innovation Officer, Equinix

Yes, that's correct, Nicole. In fact, to increase our enterprise productivity significantly, we must think differently. You know, you all think we're just a data center. Well, we're a data center. And look at the amount of data that we generate: 5.2 billion telemetry triggers. We create almost one terabyte of data a day. Now just think about the value we can unlock by using that data much better, both for ourselves and for our customers. With AI at the center as a strategic enabler for our people, for our customers, for performance, and for our margin. That is why we're building the Equinix Brain. It's our data intelligence platform: three strands weaved into it, a Customer 360, which has all the intelligence information and data needed for our customers and needed by our customers, and Asset 360, which is really the powerhouse of our company.

This is what we sell. This is what we have. This is what we use. And then the Product 360. Our customers consume our assets through the vehicle of products. So understanding them really better, the pricing, the usage, and how we can build and create better products, but also increase the utilization of them, that is what this encompasses. One platform, three dimensions, and endless intelligence. This is not just data. This is true foresight. This is how we go from reactive to predictive. We are deploying AI not just as a layer, but much more as a partner: every function, every workflow, every solution, and every platform. Let me introduce you to our AI teammates. It is a family of intelligent personal assistants for every single persona in the company, each trained for a purpose, each connected to that work's specialization.

I know you're looking for an investor AI teammate here as well. We can talk about that over drinks. What is the outcome of all of this? With just AI, we're looking to create $300 million value for our company through revenue creation and cost efficiency. That's what I love about this. It's not just about tech. It's actually about new habits.

Nicole Collins
EVP Business Operations, Equinix

Exactly. Because what you're hearing is a unification, a unification of people, process, and technology. That trifecta allows us to run simpler. It allows us to serve customers better, and it allows us to grow together. Harmeen, myself, and Brandy, our Chief People Officer, are responsible for that piece of the strategy. We're proud to lead that effort. It's the undercurrent of efficiency for build bolder, solve smarter, and serve better. We know that if we do this well, we will drive down cycle times, we will double our customer delight, and we will lift and continue to lift our enterprise productivity. Because the path to margin and cost efficiency doesn't happen by accident, and it definitely doesn't happen through heroics.

It happens through very thoughtful planning, connecting your strategy to your execution plan, providing clarity on ownership, and being maniacally focused and accountable on critical outcomes. That is exactly what we're doing today.

Harmeen Mehta
Chief Digital and Innovation Officer, Equinix

Yeah. In fact, what we've shown you is our foundation is secure. Our engine is getting intelligent and more intelligent and more intelligent day by day. And the customer remains central. This is what reduces cost. This is what helps us increase our revenue. Let's see exactly by how much. Oh, looks like Keith has redacted the numbers, so we're going to have to wait for his section to see that.

Nicole Collins
EVP Business Operations, Equinix

All right. This is how we shorten the path to customer value. This is how we shorten the path to shareholder value. Now, Adaire has laid out a bold vision and strategy. John and Raouf came up and showed us our future and how we get there. It is exciting to see their teams work every day on that charter. Harmeen, Brandy, and I, we own the how, the undercurrent of efficiency to fuel our strategy. Up next, you are going to hear from customers that are in a partnership with us today, feeling everything that we just shared with you. Keith will come up, stitch it all together with the financials. Harmeen, it is an honor to share the stage with you.

Harmeen Mehta
Chief Digital and Innovation Officer, Equinix

Likewise.

Nicole Collins
EVP Business Operations, Equinix

Thank everyone here for being with us today.

Harmeen Mehta
Chief Digital and Innovation Officer, Equinix

Thank you.

Operator

This concludes the first part of Equinix Analyst Day. We will resume our program promptly at 2:20 P.M. Welcome back to Equinix Analyst Day. Our program will begin in one minute.

Keith Taylor
CFO, Equinix

The choice of Equinix is already one step forward towards our goal of reducing our carbon footprint. LVMH and Louis Vuitton have Equinix as a partner. Equinix is always on top of the tech, always innovative, and is always a balance between performance, security, innovation, and green IT. We are building infrastructure and solutions that are reliable and very strong. It's about delivering the best experience without showing any technology, and this has to be transparent to our customers.

Operator

Please welcome Chief Sales Officer Mike Campbell.

Mike Campbell
Chief Sales Officer, Equinix

Hello everyone. Great to be here. I'm super excited about being the one person in between you and Keith Taylor, which is really all that you're here to see. I thought it was interesting. You know, first of all, the Louis Vuitton organization is a fantastic customer of ours. I want to acknowledge my wife in this scenario because I thought when she found out that they were a customer, she offered to support them. She thought, you know, I want to test how your systems are working. I thought that was very thoughtful of her. How about we just watch a Netflix movie instead and support them? Okay, thank you very much for taking the time. Whether you are here in the room or online, we appreciate you spending your afternoon with us.

I have coming up in August, it'll be my 10-year anniversary at Equinix, and there's been no better time than right now for our sales team to be focused on doing what we do best, which is helping our customers become more successful. Today I've got the opportunity for the next half hour to share with you a little bit of our customers, them giving you their story of what they're going through and how Equinix can help them. We'd like to welcome one of our customers up first from Honeywell, Sheila Jordan. Please come on up, Sheila. How are you? Great to see you. Have a seat. Oh, this is what do you think about that little bounce there? Okay, so excited to see you, Sheila. Thanks for coming.

Sheila Jordan
SVP, Chief Digital Technology Officer, Honeywell

Absolutely.

Mike Campbell
Chief Sales Officer, Equinix

Maybe you can give everybody a quick perspective of your role at Honeywell.

Sheila Jordan
SVP, Chief Digital Technology Officer, Honeywell

Yeah, so it's the Chief Digital Technology Officer. What that means is really all technology for inside the company, so corporate IT, but also data is becoming so critical. Data is included in that as well, both the data quality, data management, all the data aspects. Of course, now GenAI is being introduced. It's really running the technology and what Honeywell has been through in the last I joined Honeywell five years ago. Wow. What we've been driving is a massive digital transformation across the whole organization and across the different strategic business units. It's been quite exciting.

Mike Campbell
Chief Sales Officer, Equinix

Great. I mean, everyone, I know everyone has heard the name Honeywell, but maybe you could just give a little perspective of what things are happening at Honeywell these days, because I know you're going through a lot of transformation.

Sheila Jordan
SVP, Chief Digital Technology Officer, Honeywell

Yes, we are. Our Vimal Kapoor, our CEO, has really been focused on driving a growth agenda and growth being both organic and inorganic growth. What the first thing we did was we said the mega themes for Honeywell are three things. We are in industrial automation, we're in aerospace, and we're in energy. Those are the three mega themes that Honeywell is now driving. With that, we now are looking at portfolio shaping to say, what do we want to do to make sure that is what Honeywell does fits those three themes? We've been on a pretty big quest on the inorganic growth. We're working now with six acquisitions. We spun one small company off, and we've just announced two bigger spins, applied material, and now we're going to spin off the aero business.

Six acquisitions, one small spin, and two divestitures, all within like an 18-month time period. We're quite busy in doing this portfolio shaping. Simultaneously, organic growth is just as important. Our new product introduction, and this is again an area that we're working together on, is as we think about, we have four business models at Honeywell. We sell products historically, projects. When we go into a stadium or hospital or facility with a building management system, fire, safety, security, we actually sometimes offer the project to go implement that, the installation of that. We sell products, projects, and now we're moving into software and services. Think connected services across those building management systems.

All of a sudden, the four business models are now allowing us to come up with new product introductions into those with those four different things way beyond just products. That is really the future.

Mike Campbell
Chief Sales Officer, Equinix

A lot of acquisitions, a lot of little merging happening, little spinoffs, a little bit of transformation going on.

Sheila Jordan
SVP, Chief Digital Technology Officer, Honeywell

Yes, all three.

Mike Campbell
Chief Sales Officer, Equinix

Maybe, and obviously agility is important for you with that happening. How does Equinix help you be more agile?

Sheila Jordan
SVP, Chief Digital Technology Officer, Honeywell

Yeah, one of the things I'll tell you is there are two things that I really just deeply appreciate: the partnership and the relationship. The first is you are very easy to do business with. I do not say that lightly, but when we need to pull off something pretty quickly, in my world today, in most CIOs' world, speed matters. Speed really matters, and minutes matter.

When we have to go and change course of direction or get the administrative POs done, I mean, you're very easy to do business with. I deeply appreciate that part of the relationship, and you respond very quickly to the demands that we come in, even if we have to change course. The other thing I'll tell you is when you think about the separating three companies, I have to quickly decide what does the network structure look like globally, because we're in every region, everywhere. We're in 84 countries and 400 locations. We got to think about what does the separation of that network look like for each company. We quickly became, right now we work with you in seven different locations. What we've decided is because of this separation, we need 16 different locations.

Each one of the businesses, Aero, Automation, and Energy are a bit different. Their corporate headquarters are going to be different places. We had to think about, we needed a company that had a global footprint. You guys responded quickly. We were able to go from seven to 16 in the planning phases and actually begin to execute that, so much so that we're going to have the backbone and the network done fairly quickly. It's the first step. I can't do much more of the separation until the network and the data center are separated. Then I can start moving the applications and the datas and all that in those three different places. I just can't appreciate enough the partnership and the responsiveness and just your overall strategy fits so nicely. Your footprint fits so nicely with what we need at this time.

Mike Campbell
Chief Sales Officer, Equinix

Oh, that's great. Good to hear. I'm happy about that. We're happy to help you with more locations. Of course, we are. If you have others as you do. Just as you start to think about that, I think it's important for us to understand when you think strategy, how early do you bring Equinix into that thought process of, hey, here's the new strategic decision or something that we're getting ready to decide?

Sheila Jordan
SVP, Chief Digital Technology Officer, Honeywell

I'll say we just kicked off, I mean, a few months ago, we've kicked off the actual Aero spin. One of the first things, I'm a big planner, and I like to de-risk massive programs. The first thing we had to think about was what was the network and the backbone. That, of course, you know, we really looked at our cloud providers and Equinix to say, what's our strategy here? Because there is a sequence. Again, I got to get that stuff sorted out and then start moving some of the applications. We got to think about how we're separating the data, the content, laptops, you know, all the other things that follow. You can't really do much if you don't start with the network and the infrastructure and the backbone. That was very much a strategic discussion super early on into this whole separation planning.

Mike Campbell
Chief Sales Officer, Equinix

Great. You have heard those two words a few times called artificial intelligence. Talk to us a little bit about how that is affecting things at Honeywell and what might we be thinking from an Equinix perspective regarding your AI strategy?

Sheila Jordan
SVP, Chief Digital Technology Officer, Honeywell

One of the things I'll step back and say is, you know, I've been in the business for 25 years, having worked at Cisco and Symantec and some other companies. I would tell you that every five to seven years, there comes a technology that fundamentally changes how you work, live, and play. You know, I'll date myself, but think about we used to print out MapQuest.

Mike Campbell
Chief Sales Officer, Equinix

Oh, yeah. Yeah.

Sheila Jordan
SVP, Chief Digital Technology Officer, Honeywell

The older people are laughing. The others didn't. Search, you know, I'll never forget. We had the debate in Cisco for quite some time of should we bring mobile phones into the workforce? Just because that was just a foreign concept, you know, 10, 15 years ago.

I would just say that there are those moments in time and technology that's introduced, usually on a consumer side first, and then it moves into the enterprise, that fundamentally changes how you work, live, and play. I actually think GenAI is that same technology. Now, AI has been around for 20 years, so I'm not necessarily talking about that. I am talking about GenAI. GenAI, yeah. The difference, the reason I say that is because GenAI does a couple of things that we haven't been able to do before. First, it thinks, and it gets smarter and smarter and smarter. The more you train the models and you think and you teach it, it gets smarter and smarter. That's really interesting. It's not just a static application that's going to work the same way unless you go and configure it or customize it.

It actually thinks. The second part is, in most companies, we have this plethora, plethora of structured data that we, transactional data, bookings, billings, backlog, all the data that runs your companies, but we've been unable to tap into what I call unstructured data. Think videos, think the terms in a contract, like the contract, you know, we negotiate, lawyers negotiate all these contracts, and that the terms and conditions and the SLAs and all that are part of this unstructured data. It's not a table and a place you can actually go use it. Unstructured data is pretty tapped. Studies have said that a company our size, your unstructured data is two to three X the amount your structured data.

When you start thinking about GenAI, you can go find insights across structured data and unstructured data so that you get these new insights and all this information. Think employee sentiment, think customer sentiment, think partner sentiment. You can actually, you know, video, voice, you know, words that they use, you can actually start to understand things that we could not have done before or at least you could not have scaled and analyzed it before. I am super excited about the opportunity. We have over 20 different, every function, so legal, HR, engineering, IT, finance, every function in every strategic business unit has a GenAI program or project deployed. In Honeywell, I have over 20 in production. Okay. Again, that just shows the breadth of what the capabilities are. It is not just about one function can use it, like many can.

Mike Campbell
Chief Sales Officer, Equinix

While using it at the same time.

Sheila Jordan
SVP, Chief Digital Technology Officer, Honeywell

The best example I can give you is our software engineers are using GitHub. It's a Microsoft product. It wrote 116,000 lines of code last week, which is the equivalent of 233 engineers. Again, it's the work that is a bit tedious, the work that is repetitive. Now, we still have all of our engineers because they have to validate the code, they got to check the code, but they're not the typist. They're systems thinkers that can actually look across and make sure the code's accurate. What does all that mean? It means time to market. It means our products get to market faster. That's just one example, but we're very, very, very bullish on it. We also are now incorporating, I mentioned earlier, that we have four different business models.

We're going to start including GenAI into the products and services and specifically the software that we sell. The best example I can tell you here is, again, we sell building management systems. Think fire, safety, security, surveillance cameras, and many, many, many buildings, non-residential buildings across the United States, across the world. Now what we're going to do is connected services. Those connected services will be able to work, have remote work on them. We can see what the sensors are doing and talking to each other. Think about safety, think about fire for a second. We have intelligent security solutions where today, unfortunately, there's a fire. You know, the firemen and the emergency services know what? They know your, they know your name and your address.

Tomorrow, we're going to know where you are in the building, what queue, what office, what floor, what's the sprinkler system that's on the way there, what are the emergency services, who else is in the building. The knowledge that we're going to have around this as connected services is all going to be using data and then, of course, GenAI on top of that.

Mike Campbell
Chief Sales Officer, Equinix

As you think about that, I know, you know, we've talked a little bit about that kind of the beginning part being the training, and then as you move more into inference, the importance of distribution and being dispersed. Is that where you see Equinix helping?

Sheila Jordan
SVP, Chief Digital Technology Officer, Honeywell

That is where I actually think as we go into distributed and actually some of the manufacturing sites, it's going to be more and more and more distributed. At the edge, when we start having this intelligence and this data and sensors and stuff in our manufacturing sites, seconds will matter, performance will matter, accuracy will matter. We're going to need to think about not only cloud and centralized, you know, centralized sources of data, but also how we can get that information that's important in the moment. You know, somebody on a manufacturing line needs to know some information really fast. That is going to be super important to know. In certain use cases, in certain places, the distributed becomes more localized and not necessarily centralized.

Mike Campbell
Chief Sales Officer, Equinix

The global footprint matters a lot in that scenario.

Sheila Jordan
SVP, Chief Digital Technology Officer, Honeywell

Absolutely.

Mike Campbell
Chief Sales Officer, Equinix

How about as you start to think about just in general, what makes the partnership with Equinix unique?

Sheila Jordan
SVP, Chief Digital Technology Officer, Honeywell

I would say I have 14 strategic accounts that I work with, I mean, across the cloud providers and the technology, and you are one of them. I would say it really does come down to, and I tell the salespeople this all the time, you have to know the business of your customer. You have to know what you're trying to do, what you're trying to accomplish. You got to know what my pain points are. You got to know how, you know, the fact that I have six acquisitions and some spins happening. I mean, you have to know, kind of be able to adjust and be agile. That relationship is super important.

Your policies and procedures and how you operate and run matters to me, because if you're efficient and effective and we can get things done quickly, that's a big benefit. Speed, and I would just say in general, speed always matters, right? Speed is important for when the CEOs have ideas and they want to do them, they want to get them done quick. I would say that when you're in the M, A, and D world, mergers, acquisitions, and divestitures, speed is non-negotiable. It's got to go fast. We want to make sure when we, you know, by the way, things will change. Just the ability to pivot and change decisions or change sequence and change orders, the order of the work, your ability to help us with that.

The third thing I would say is super important is co-innovate. You know, we're not going to know everything. In this whole new world of services and software, we're not going to know everything. I think it's important that, and I know you're using a lot of our solutions and things into your data centers, which thank you very much. I would just say that when you bring two companies together that have an opportunity to co-innovate together and leverage each other's skills, but deliver something even better to our joint customers, that's where it gets really fun.

Mike Campbell
Chief Sales Officer, Equinix

Yeah, for sure. How about lastly, just when you start to think about what's next, what's next for us in our partnership?

Sheila Jordan
SVP, Chief Digital Technology Officer, Honeywell

I honestly can't think beyond the M, A, and D right now. Mergers, acquisitions, divestitures, everything that's on our plate right now for the next 18 months, I would suggest that, you know, when we separate, we'll have new Honeywell and we'll have Honeywell Aerospace. I think it's going to be, you know, an interesting place for us to think and think about the possibility of what's going to happen next. Right now, it is all about the work that's in front of us.

Mike Campbell
Chief Sales Officer, Equinix

We're so glad that you include us not only in the planning, but as you just look at your overall next steps, we're happy to be there with you and glad that we can work together on it.

Sheila Jordan
SVP, Chief Digital Technology Officer, Honeywell

Absolutely. Thank you.

Mike Campbell
Chief Sales Officer, Equinix

Thank you so much, Sheila Jordan. Thank you very much. Thanks so much. I really appreciate it. Thank you very much. Thank you very much, Sheila. Okay, we have one more customer that I'd love to bring up from ServiceNow. Please help me welcome to the stage, Peter Budd. Hello, Peter. How are you?

Peter Badd
Staff Software Engineer, ServiceNow

Yeah, good. Good.

Mike Campbell
Chief Sales Officer, Equinix

Excellent. Good to see you.

Peter Badd
Staff Software Engineer, ServiceNow

My wife would like to help you out in that venture, by the way.

Mike Campbell
Chief Sales Officer, Equinix

Oh, yeah. I'm sure she would. Tell us a little bit about, maybe you could set the tone a little bit like Sheila did in terms of giving people a little perspective of your role at ServiceNow.

Peter Badd
Staff Software Engineer, ServiceNow

Yeah, sure. I started with ServiceNow 12 years ago, running their data centers. We were small at the time, Equinix House. We only had four data centers, two in America, two in Europe. I took over the APJ role in EMEA and then went to Senior Director to look over the whole global footprint.

Mike Campbell
Chief Sales Officer, Equinix

Okay. You're now responsible for making the decisions around all your data centers.

Peter Badd
Staff Software Engineer, ServiceNow

Yeah. I run the cloud basically at ServiceNow. My team look after the cloud, the support, the everyday support of the cloud. The front line of support, really.

Mike Campbell
Chief Sales Officer, Equinix

Yeah. What have you noticed over that 12 years in terms of as you were growing, how has the relationship with Equinix grown over that 12 years?

Peter Badd
Staff Software Engineer, ServiceNow

Yeah, I think the mature, I see a lot of similarities actually between the two companies. You know, I know I worked with Bill before. Yeah. The maturity and the trust is a key element for us. I think that's the big thing for us. Bill says trust is one of the biggest commodities you can have.

You know, you earn it in droplets and you can lose it in buckets. Right. But I think with ServiceNow and with Equinix, we have that trust element. You know, it's never going to be all plain sailing. You know, you're going to have outages. Yeah. But it's how you react to the outages. We have our topology of data centers where we'll have active, active data centers in region or in country. That means we can actually move a customer from one data center to the other peering data center because they're mirror imaged. Right. We can do that within seconds. We need to know when the failure happens because the time to resolve is key for us. Yep. That is the trust element.

You coming to us, you know, Ralph's team notifying us when there's an issue so that we can actually remedy it straight away or move a customer out of harm's way.

Mike Campbell
Chief Sales Officer, Equinix

Yeah. And how, if that ever happens, do you notice a difference in our reaction to the very few times if there's ever even a brief outage? Anything between difference and Equinix response compared to other people? Because you obviously use multiple data center providers.

Peter Badd
Staff Software Engineer, ServiceNow

Yeah. As I said, I think it's the maturity of each, you knowing our product. Sheila talked about it earlier. It's knowing your customer. We are very big in listening to our customer. You know, listen to a customer, understand their footprint, understand their product, what we do, and we cookie cut intentionally globally with you. It's great with you that you see that and your IBXs globally are the same. Consistency is great for us. That's what we're looking for.

Mike Campbell
Chief Sales Officer, Equinix

Great. How about as you think about ServiceNow? ServiceNow started as a software company. Sure. Now some would say that you're the seventh largest cloud out there. What, tell us a little bit about that journey and what Equinix and you did together in that journey.

Peter Badd
Staff Software Engineer, ServiceNow

Yeah. Fred Luddy, who's an amazing person, our founder, you know, he was a software company and he was saying what frustrated him about software packages or software companies, they would sell you the bells and whistles of a product and you would only use a portion of it, but you'd have to pay for all of it. He said, why not turn it on its head, build the software around the customer's needs and only charge them for what they're using. You know, simple, but brilliant. Right.

With that, it was workflows, automation, you know, that's what ServiceNow does. It was kind of a SaaS. We're now really a platform of platforms, if you like. With AI as well, we're looking to be what we would call the AI control tower. Where in companies you've got different softwares, silos, you want to kind of break those silos down, have a swivel chair effect, have like one pane of glass. Yep. That's what ServiceNow does from a platform, Olivia.

Mike Campbell
Chief Sales Officer, Equinix

As you, how did it evolve kind of your usage? I mean, as you said, I know when you talked a little bit about when you first got there, we were solely Equinix in that scenario. Tell us a little bit about how that grows over the years. What? Yeah.

Peter Badd
Staff Software Engineer, ServiceNow

The great thing about the brand and, you know, it's been highlighted in today's sessions is you are number one for connectivity. You're unparalleled for that, you know, and that's great for us because when we go into a new geo or new metro, if Equinix are there, that's half my job done. Yep. You know, so you've got that standard, you've got that brand, and we really like working with you. Only problem sometimes if you're not available in certain geos, you know, we have to go with other colo providers, but we would look to you first to use if possible.

Mike Campbell
Chief Sales Officer, Equinix

Great. Did it expand? You're using us in multiple regions, correct? Sure. Yeah. Across all three?

Peter Badd
Staff Software Engineer, ServiceNow

Yeah, across all geos. We're in Americas, South America, Canada, Europe, Seoul, Singapore, Australia. We're with you all over the place.

Mike Campbell
Chief Sales Officer, Equinix

In each one, you have the exact same setup?

Peter Badd
Staff Software Engineer, ServiceNow

Yeah. You know, my staff, you could liken it to a McDonald's. I know that's not a great analogy, but you go in there, you know how to order your food. We do the cage situation. Is that your same? We have the same setup. We do structured cabling away from the network switches. We'll do IDFs. Our engineers can go anywhere around the world. They walk into a ServiceNow cage and they know where they are. Yeah. They can work straight away.

Mike Campbell
Chief Sales Officer, Equinix

That's what's perfect about our global footprint.

Peter Badd
Staff Software Engineer, ServiceNow

Yeah. It's the consistency. Consistency. Sometimes when you acquire somewhere, it takes you a little bit too long to equalize it. You know, okay.

Mike Campbell
Chief Sales Officer, Equinix

That's. Feedback's a gift. Thank you. Thank you for that. Noted. How about when you're thinking about artificial intelligence, how about for you, Peter? What does that mean for ServiceNow?

Peter Badd
Staff Software Engineer, ServiceNow

Yeah. So obviously I talked about our workflow, our kind of automation. Now putting AI over that accelerates the whole thing. It's a game changer. You know, it is. I look at it from, in the last five years, we've had two generational changes. The one first was COVID. So we had COVID. That meant more remote working. You know, companies like us, Zoom went through the roof. That then meant data center space was prime real estate. GenAI has come along, you know, high density. How are we going to cool these servers, GPUs? Like Ralph and John touched on, we really want to partner with you how we can do cooling as, you know, to the chip or rear door or what makes sense. Yep. The great thing about Equinix is that we have the flexibility of going from a retail model to the xScale model. That really benefits us.

Mike Campbell
Chief Sales Officer, Equinix

Yeah. You can look at us, our full portfolio, and take advantage of that because you have all different needs.

Peter Badd
Staff Software Engineer, ServiceNow

Yeah. I think, you know, when we go into a certain geo, it might not be as big. Yep. You can cater for that. We could go in a little bit small in that point of presence, then we get to a tipping point and we can build out two data centers in that country or region.

Mike Campbell
Chief Sales Officer, Equinix

Yep. The retail piece, how do you see that? We all talk about the importance of how much more space people need, how much more data center space. How about you in terms of the retail business and your access to Equinix on that? How do you see that?

Peter Badd
Staff Software Engineer, ServiceNow

Yeah. I love the retail model, you know, and I do see a lot of kind of companies a bit similar to ServiceNow that have outgrown the retail model though for size. Yep. The level of support, we still would love that level of support. That is why I think xScale, working with you to work out how we can kind of utilize that. We are going, we are coming out of the 5 megawatts. We are going into the 10 megawatt footprints. Yep. You know, we still would love that kind of flavor of support where you have got the IBX engineers, you have got 5,000 staff globally, and they are a credit to Equinix because they really do feel for the brand. They are, you know, career minded. We see that every day with my staff.

Mike Campbell
Chief Sales Officer, Equinix

Yeah. They are passionate about what they do. As you start to think about things that you value in the partnership, Peter, maybe you could share with people some of that.

Peter Badd
Staff Software Engineer, ServiceNow

Yeah. I think I said about trust, but I think sustainability. You know, we get questioned a lot from our customers, you know, what are we doing with our carbon footprint? You know, we know that you are on a story, you know, we are on a story together. Like it or not, data centers have not got the best track record. You know, we know that. The good thing about Equinix is when we go into their data centers in any geo, we know that, you know, your PUE is going to be better than anyone else. That is a fact because we do, we look across the portfolio of data centers we have, and your average is the lowest. That is another.

Mike Campbell
Chief Sales Officer, Equinix

Across the board in terms of, and you are comparing it against everybody in that. Yeah. How about when you think about the things that are important to you as customers, you have talked about trust, you have talked a little bit about that. What pieces do you think Equinix brings that other companies do not bring?

Peter Badd
Staff Software Engineer, ServiceNow

I think connectivity is definitely the lead of connectivity. What you have done well, because you were kind of ahead of the game, you had more footprints in more geos than anyone else. You use that as making it your own backbone. Your private, you know, your Fabric is second to none.

You know, there's like other companies that try to do MegaPort and stuff like that, but it's nowhere near the amount of connectivity that you've got. So we want to kind of leverage that. We're looking at doing a new kind of POP solution. So we're going to kind of take the edge network away from the customer footprint. Okay. Put it in highly rich connected zones or metros. So we can utilize the retail model because it's a smaller footprint. Yep. But then we can look at you where you're going to go to maybe emerging markets that we can look at building with you, and then we can put the customer footprint in those locations.

Mike Campbell
Chief Sales Officer, Equinix

Fantastic. As you start to think about that and growing in that space, what do you think about, how do we make your job easy?

Peter Badd
Staff Software Engineer, ServiceNow

Not selling to any hyperscaers. No. I suppose. Meaning you want all our space. Actually, no, it's a good point. I think, you know, I said the two generational changes meant that the demand for data center space is unlike it's been ever before. You know. Right. And the hyperscales, you know, are actually buying colo space because they're not building their own at the moment because they get time to market. They're actually acquiring colo. The great thing about Equinix is you still give us a seat at that top table. You know, when you do geos or when you do builds, you let, you know, let us know. We work with a roadmap. To keep doing that would be kind of thing.

Mike Campbell
Chief Sales Officer, Equinix

It's important for us to have a lot of diversity inside the buildings that we have. Yeah. That also gives us the true, you mentioned connectivity, and we think of it just as those ecosystems that are in those buildings. Yeah. People are attracted to us because you can get that and you cannot get it anywhere else. Is that important to you as well?

Peter Badd
Staff Software Engineer, ServiceNow

Yeah. Yeah. It is very important. Very important. Because I, you know, your brand is, you know, constant through. If we are going into new markets or new territories, it is great when we have got someone familiar with our build, with our kind of portfolio. That really helps.

Mike Campbell
Chief Sales Officer, Equinix

Any last thoughts you have, Peter, for anybody about just our relationship, how we partner together?

Peter Badd
Staff Software Engineer, ServiceNow

Yeah. No, just keep doing what you are doing. I think today's really a lot of these sessions have pointed out, I think the growth is the key thing. You know, we're probably at 50 megawatt globally. So not extreme, but we probably have to treble that in size over the next three years. So we need to partner with you going forward. We're not in the business of building our own data centers, so do not worry about that, Mike. So we're not going to do that. But we would rather grow with a partner like you that's consistent and has the right brand awareness, listens to the customer, and has the sustainability story we need for our customers as well.

Mike Campbell
Chief Sales Officer, Equinix

Good. I think that we, as Sheila even talked a little bit about co-innovating together too, and I feel like we've been able to share successes over the years as we've looked at things that you've wanted to do when you've wanted to do them as well as for us. I think we need to keep doing that together as well.

Peter Badd
Staff Software Engineer, ServiceNow

Yeah. I think there is a lot of options for go to market as well. I know that both teams are talking to each other at the moment. I think there is a lot of opportunity there because I do see, you know, Equinix being like the data center of data centers. It is now being the platform of platforms. It should be interconnected.

Mike Campbell
Chief Sales Officer, Equinix

Yep. Very much so. We are happy to partner together and really appreciate your support and being such a great partner over the years. So Peter Budd. Thank you. Cheers.

Peter Badd
Staff Software Engineer, ServiceNow

Thank you.

Katrina Rymill
Head of Investor Relations, Equinix

Please welcome back Chief Financial Officer Keith Taylor.

Keith Taylor
CFO, Equinix

I guess I get to wrap it up, huh? It has been a good session so far. As you can tell, look, I love the presentations that we have had today. One of the things that probably isn't a surprise to you, you know, when I see those presentations and the opportunity that is in front of us, even after 26 years, you can get very excited about Equinix and its future opportunity. For me, it's really not, it's not just about the growth, but I also think it's a lot about the efficiency that we're going to bring into the business. That's going to create an environment where we generate more profits. Then we'll look at our investments at a different level with a different level of focus. That's going to give us growth. We will return that to the shareholders in the form of a dividend. You really, we really started the day talking about growth, efficiency, and return. That's where I think we are.

Now, I have two segments in my presentation that I'll do the outlook. I think the first thing that I wanted to do though, because you're probably going to ask me, and so I'm going to go do it right away, is how did we do versus what we said we'd do when I was standing up here two years ago? Anybody have that on your mind? I think it was important because one of it is we want to measure ourselves. We're a say-do culture. We want to do what we say we do, we can do. That's, we take a lot of pride in that. Let me just start off with revenues because I think it's really important. Revenues in and of themselves, when you do the subcomponents of it, our gross bookings were, you've heard, they're really quite good over this time period.

Pricing was strong. You have heard me say publicly on many a time the churn had been annoyingly high. It has been. Why is that? I think there are a few reasons. We all know them, but I will repeat them. I think the macro conditions have been very, very difficult at times. I think our ability to curate growth and optimize IBX is where we effectively demarket a customer to bring in more capacity for customers that are growing with us, put a lens on basically our churn as well. The bankruptcies, there are a number of bankruptcies. That all said, in a spirit of openness, when I look at how we perform relative to our expectations, I would say that we are at the lower end of our guidance range. I fast forward to AFFO per share.

I said, okay, how did we do there? If I look at the model that we used in 2023 and where it would be today, and then I compared it, how did we do? We did better, meaningfully better. We did better largely because gross margins were better than we anticipated, than we originally planned for. Our ability to raise capital to fund our future, we did a better job both in how we sourced our funds and how we deployed the capital. The best way to present that was really the third sort of key guidance point that we had with you, which was the dividend. The fact of the matter is if I think about the dividends, we distributed $500 million more than we anticipated when I stood up here two years ago versus what we plan on distributing.

It just gives you a sense that overall the business performed well. Yes, we'd like to do better. Yes, we strive to do better. That at least puts it in perspective. Now, a lot of what I'm going to talk about, at least in the first segment, is really the value that we create through shifting cycles. I'll just start off by saying, you know, the story is a little bit about resilience, but it is about the durability of our revenues. As markets have evolved, we adapted and thrived. As you heard from Adaire, the biggest of all market shifts is at our doorstep today, which is AI. We intend to fully capture that opportunity, largely because of all that you've heard, plus just recently from our customers, the foundational advantages that we have relative to anybody else are immense.

As a result, we think we're going to be a very large recipient of that opportunity. We're going to invest behind it. I want you to hear it. We're going to invest behind it. It's exciting to me. What is it that sort of gives us that confidence? It is our foundational, our unparalleled foundational benefit that we have compared to anybody else that gives us the confidence that we are going to have an outsized opportunity relative to anyone else. It starts with the diversity of networks. No surprise. It's the cable landing stations, whether it's the origination or the termination point and the value that we bring to that solution. It's the cloud on-ramps. It's the customers. 10,000 plus customers who are growing and scaling with us. 64% of our revenues come from those customers who operate in three regions.

They're going to continue to grow and scale with us. We just have to create the capacity. The world is increasingly going to become more digital. We want to benefit from the diversity that we create for those customers, as you heard Peter speak about, and the sovereignty of where the data needs to reside. I want to talk a little bit about revenues and the diversity and durability of it. The first part, when you look at the business, from a market perspective, 80% of our revenues come from major metros. Those are the metros that we generate $100 million or greater revenue. The other 20% is the growth in emerging markets. We want to continue to invest in that growth in emerging markets. Our major metros today is 15 in total. It's going to scale.

I think what's important is then looking at, where does the business operate out of? Sixty percent of our currency, if you will, of the operating performance resides outside the U.S. We hedge that because we need predictability around the cash flows because we distribute our dividends in US dollar. It gives you a sense there's tremendous diversity. We protect ourselves as much as we can from our hedging positions. The verticals continue to be scaling and the subsegments of those verticals also are thriving. It gives you a diversity of customer out, you know, through those vertical segments and its subsegments. Lastly, our largest customer, you've heard this before, but I want to repeat it. Our largest customer is less than 3% of our revenues. Less than 3% of our revenues.

Our top 50 customers are less than 37% of our revenues. I love the fact that our revenues are diverse. They're durable. The thing that I like about the durability of our revenues and the returns that we get, again, we have that foundational advantage and it allows us to have industry-leading cash on cash yields on the dollars that we invest. What you see in these charts, sorry, this chart behind me is basically major metros and then the growth in emerging markets. What I will tell you as we continue to invest in those major metros, think about 20-30% cash on cash yields unlevered or greater as we grow and scale. When we think about growing and scale now, we used to think of things in millions. Now we think of things in billions.

We think we used to think in megawatts. Now we think in gigawatts. As it relates to the growth in emerging markets, we're still going to invest in those because we need to. It's a platform. As we continue to grow and scale those emerging markets, which are many inside those bubbles, they're going to shift over towards the cash yields that you see on the chart here. There is no better example to talk about a major metro than Singapore. This is a metro that we came into in 2002 through the acquisition of a company called ISCT in Singapore. We haven't looked back ever since, even when there was a temporary, sorry, temporary moratorium put on data centers in 2019.

Our Singapore market, to give you a perspective, why we talk about it and why it's so important to Southeast Asia is we do $190 million of revenue a quarter in Singapore that earns almost 80% cash growth margins. We've invested $1.6 billion. Given the recent allotment of more capacity, we'll spend another $400 million. We'll get returns at the upper end of the range that I just spoke of. Now, the challenge we have in Singapore, there are limitations. When there are limitations, we can continue to invest, but it'll be as best as we can. You have to think about, like other markets, how do you grow and scale? You have to think about proximity. Markets that are proximate to Singapore will build out Johor, Jakarta, Kuala Lumpur as examples.

Over time, it will be our goal to try and make them major metros as well, which is $100 million or more. And over some reasonable time, one, both or all three, or sorry, one, two, or all three of them could be major metros. But our goal is absolutely to continue to invest in Singapore. Singapore is a critical node for Southeast Asia and the opportunity in that part of the world. I'm going to pause. This is a slide you've never seen before. This is information you've been asking for. I'm going to pause. Give you two, three seconds. I'm just going to stand here quietly. A lot of cameras up there. Look, we understand over the past many quarters that we knew we give you the qualitative view on what we thought we would do from a booking perspective.

I think one of the best ways to measure the health of a system, an ecosystem, is looking at the gross activity. It's thriving. Just like interconnection is, it's thriving. We're always looking at the gross, but we have a net number to report. We look at the gross and go, okay. What I want to tell you here is our new metric that we will provide you on a quarterly basis, which will give you visibility into the forward revenues. It'll give you a sense of the momentum of the business. It's going to be called quarterly gross bookings annualized. It will include net pricing actions in the quarter. Effectively, it's the new MRR that we will have booked inside that quarter. Now, it's probably not a surprise to you because Adaire said it already.

Over the last four quarters, $1.3 billion of gross activity. Now, we're also going to give you churn. We're going to continue to give you churn. Right now, we're going to, until we have anything better, we're going to continue to give you some of the other metrics. Churn, we want to give you the current quarter and the forward quarters. That gives you the predictability for your models. It gives you a sense of how are we doing, particularly when you compare us against anybody else. The line of best fit in this scenario is up and to the right, as you can see. Again, we say that because it should be. We're looking for records, business is growing. The line of best fit should be up and to the right.

I would tell you on a go-forward basis, I hope that we have that predictability. The reality is there should be some variability, because utilization levels or IBXs, they get full. Until we bring more capacity on, it can have an impact. Or we have a mix issue. We have different price points in different markets. That will be up to us to communicate that to you. Suffice it to say, this gives you a pretty good sense on what we're going to provide on a go-forward basis. Obviously, when you look at the first quarter, it was a tremendously strong quarter for us. I just wanted to leave this segment with just a couple of comments on interconnection as well, because it really is about the fabric of our—it's the fabric of our success.

Yes, we build better, we operate better, we do all those things compared to, I think, the broader industry. The one thing that nobody else has and they cannot replicate it, it's that simple. They cannot replicate what we have, ever. And that's that interconnection. For us, for 2025, we're estimating we'll have $1.7 billion of interconnection revenues. It's a compound growth rate over the last five years of roughly 11%. It'll be 19% of our MRR. Again, very, very attractive. It's an enhancer, if you will. It's an enhancer, if you will, to the cash on cash returns that we get on our data centers. Highly important.

When you look at the right side of the chart, I think, as John and Raouf alluded to in their presentation, the Fabric, and Peter referred to it in his comments, Fabric is a very important aspect of our business. The attach rate that we have from Fabric is increasing up to the right. One of the key objectives for the company's corporate bonus plan is for that Fabric attach rate to continue to move up and to the right. 42% is certainly great in Q1, but we expect it to be higher by the end of the year.

The other thing that I thought was very interesting on this slide that I wanted to share with you, at least comment on, and John spoke a little bit about it, is that there is convergence between the price, the average price a customer pays for a virtual connection versus a physical connection. You can see they are converging. From our perspective, we are a little bit agnostic on how they procure those services. Again, up and to the right is the positive metric, which I think is really important. We talked a little bit about revenues. Talked a little bit about our assets. I think it is also important I want to talk a little bit about the balance sheet, which is an interesting segment for me. This gives you a framework that, look, we have a balance sheet.

It's a very strong and healthy, and I call it advantage balance sheet. When you look at the growth that we intend to invest in and all the stuff that Raouf sort of alluded to in his presentation today with John, you get a sense that we're going to start investing bigger than we've invested before. What I like about this, or sorry, this particular chart, is really that we have been investing in our future success for a period of time. We've been land banking. You saw the cash on our balance sheet start to elevate because we knew we had things to do. It was marrying up basically the passage of time with the investment strategy. We're now sort of there. I loved what Adaire said. I think, again, John and Raouf said it.

What we plan on doing in the next five years is equivalent to what we've done in 27 years. Again, for me, it's just we're dealing in numbers that maybe none of us have ever anticipated. That time is here. I think we have a very compelling advantage. The only other thing I wanted to share with you on this slide, if you actually just take the inventory, and hypothetically, you just take our growth and our investment to 2029 and you stop. I said, tell me hypothetically, what would our revenues be if we just filled up that capacity to 90% at the current price point? The answer is greater than $15 billion.

It gives you a sense that despite the investments we're making, we have a very long runway that I'm really excited about, the opportunity to go and sell that capacity to the customers. If we stop building, $15 billion or greater. Now, again, when you have a strong balance sheet and you invest your capital, one of the things we've been talking about quite extensively is build boulder. You hear it on earnings calls. You'll hear it in the hallways. You certainly heard it many times today. What I find really interesting about the build boulder strategy is really the fact that it's going to constrict the amount of time frame in which we build incremental capacity, fewer phases with greater density.

The best way to look at it is the most, the largest and probably most competitive data center market in the world, which is Washington, D.C., or the Washington, D.C. area. For us, it's Ashburn. If I look at DC12, we introduced it in 2017. We underwrote it to 23% returns. It did better than that. In 2023, we introduced DC16. We underwrote that to higher returns and it's double the size, and we did better than that. Now the very first build boulder data center that's being introduced is our DC17 in 2027, which is 50 megawatts. We're underwriting that to even higher returns. There's just a tremendous amount of momentum in the DC market for the delivery of the services that we offer to our customers. That's exciting to see.

Now, when you look at the balance sheet and you think a little bit about the capital that we have to allocate, it's not going to be a surprise to many of you. Yes, we'll continue to invest in the DC type initiatives where we get outsized returns. I want to share with you the highest and best use of our resources is putting it into the organic business, investing in our growth, because when you can get those type of returns, that's what you should be doing all day. The other aspect of the business is we also wanted to return capital back to you in the form of dividends. For the 10-year period post-REIT, to the end of 2024, we delivered $9 billion in cash dividends.

For the period of 2025 through 2029, we anticipate that the dividend that we will distribute to you, the investors, our shareholders, will be $11 billion. Over that time period, since becoming a REIT through 2029, we are looking at almost $20 billion of cash redistributed back to the shareholders, at the same time growing the business substantially. Our focus is on growth, but it is on maximizing shareholder return. I want to make sure that you appreciate that. Also, during this journey, though, we are going to run the business more efficiently. You heard from Harmeen and Nicole just the work that they are doing around their campaign, around systems and process improvements, not to mention all the other things we are doing across the company. It is about driving down our cost of revenues, reducing our SG&A as a % of revenue.

We want to see improvements in our cash growth profit and our EBITDA margins. We'll talk a little bit more about that shortly. When you look at the right side of the balance sheet, we've also got some debt maturities. We have a very attractive debt maturity tower. Over the next five years, including 2025, we're going to refinance $8 billion in debt that has an average coupon of 2.1%. The other thing I want to say, in that same time period, we intend to raise an additional $8 billion to fund our growth. Over that time period, we're talking effectively about refinancing and raising incremental capital of $16 billion. Let me leave you with one other thought. Given what we see in front of us, we believe we can do this. We're confident, and we can support it on our balance sheet with comfort.

Still have a little bit of flexibility, for sure. The other thing I'll leave you with, again, market conditions dependent. It is not our intention to raise any incremental equity over the same time period, other than employee share plans. Some of the markets in which we'll choose to raise capital, very much like I said before, we've been able to raise capital in markets where there's a lower cost of capital. There's roughly $6 billion of debt that we have raised over the last few years. We did that at 3.4%. If you remember, at the last analyst day, I told you the debt that we, the assumption that we had in the model was 4.5%. The assumption I have in the model today is 4.9% because a lot of that debt we anticipate could be raised in the US and we've got elevated rates.

The point I'm trying to make is we have an advantage that very few companies have where we can raise our capital in multiple markets, deploy that capital in those markets, and to the extent there's excess, we'll repatriate it back to the US. It gives us a natural hedge and the tax efficiencies that we need to drive cash flow in the business. This gives you a little bit of a sense of ourselves versus some of our public peers from a leverage and debt capacity perspective. The point that I really want to make here is we are going to continue to focus on being a highly valued investment-grade rated company. At the same time, we're taking our leverage up at least one full turn.

Under our methodology, not the rating agencies, our leverage you should see rise over a period of time to 4.5% or thereabout. I would be remiss if I did not mention something a little bit about xScale. xScale, to me, is a balance sheet enhancer, a value creator. You can see our projected accretion for AFFO to AFFO went from a range of 3-5%, 4-5%. This does not yet even include xScale 2.0. The thing I like about xScale is we are investing with great global partners. 2.0 takes time. You saw the size of the commitment that we are making inside Atlanta. We are looking at other properties around the US and elsewhere in the world. It takes time.

As I look forward, sorry, as I look forward, when I see the fee stream that's coming out of our xScale business, the fee stream has been really quite attractive. It gives us that outsized return. We talk about 12-17% leverage returns inside the joint venture. But think about the fee stream that we get to enjoy as a business on top of that. We layer in 50-60% debt, which I know you all understand. And this yet has not been we do not get the benefit of the AFFO contribution coming from the ventures performance. Said differently, the fee stream comes to Equinix, but the joint ventures are still they're still growing and filling up and stabilizing and absorbing, if you will, the cost of debt. So we do not yet enjoy that benefit.

2025 and 2026 onwards, you should start to see some contribution coming from the AFFO. To the extent any of our partners choose to monetize, of course, there's the promote. Again, we're looking at different markets with the customers, sorry, with the partners, depending on what they want to do. I would just tell you that the appetite could suggest that we could earn promotes on this investment as well. That's something that I find attractive. The last piece I want to do is just give you a sense of if I take all the joint ventures and I add them together. Right now, the business is doing somewhere between $700 million and $800 million of revenue, revenues that we do not record on our books. I want to give you a sense of that size.

As we alluded to, you're only seeing it going to continue to ramp up as we invest more. We get into xScale 2.0, which, as Raouf alluded to, the first building I think will be available in 2027. Let me just talk a little bit about long-term, our long-term outlook. I want to first sort of just start with when you appreciate how Adaire articulated the strategy for the business and how our teams will operationalize it. We can talk about a lot of different things. I want you as investors to walk away with four simple things. We're going to accelerate our growth, but it's going to take time. We're absolutely going to improve our efficiency. You're starting to see the front end of that already with our 2025 guide at 49%, with the second half at or near 50%.

We're going to continue to be very disciplined about the capital and our balance sheet management, but that comes at a cost. Our sole focus is to create and maximize shareholder return. It's about value creation. With that, I'm going to start sharing some guidance with you. Okay? Revenues, 7-10%. Remember the window I'm looking at. You already have guidance for 2025. We think at 7-10%, with the front end being at the lower end of the range, and we accelerate to the back end of the higher end of the range. EBITDA margins. Because of our growth, because of the operating efficiency that we've built into the business, and we will continue to, all that good work that Harmeen and Nicole are going to do is not in our numbers yet. Our EBITDA margins are going to move up and to the right.

I said by 2029, 52% plus or better. Spending. Over the next five years, 2025 included, we are going to spend $4 billion-$5 billion a year. $4 billion-$5 billion a year. That includes the land that sits underneath. We are making some assumptions that there is land investment in here. Perhaps they are even conservative, but right now we have got some money set aside for that. We are also making the assumption that the contribution of our pro rata share to the joint venture is embedded in those numbers. I have already told you about the dividend, but it gives you a sense over the next five years, 2025 included again, $20 billion-$25 billion of investment. Okay. Last one. And this one I broke into three segments because I think it is really important that you hear this.

I'm going to start off by saying our AFFO per share, the underlying performance is 8-11%. Now, the debt that we're refinancing in 2025, and just be clear, it's at 27 basis points. We're going to feel the full annualized impact in that next year, 2026. We're also refinancing a fair bit of debt in 2026. You should assume for your models, we are going to raise an incremental $2 billion of debt on top of what we already have. Think about how that impacts the business. It's all in support of our build, boulder, and other investments. As a result, AFFO per share will grow at 5-9%. For 2026, AFFO per share will grow at 5% or greater.

We intend post 2026, so post 2026, we'll accelerate to 2029 such that in 2029, our AFFO per share will be $50 or greater, including $7 of drag associated with investments that we're making today where the benefit will not be realized in the planning period. I also want to leave you with another thought. If interest rates change, AFFO improves. If we choose not to raise that $2 billion next year for whatever reason, that's two growth points just to give you a perspective. Two growth points. We're exceedingly enthusiastic about what's in front of us. It comes with an investment. That's what we're intending to do. The opportunity has never been greater. As enterprises continue to grow their compute, as AI inference takes hold, as Adaire alluded to, we want to invest behind that opportunity.

As a result, that's how it gets reflected in our results. The fundamental business is performing exceedingly well. That is why we wanted to show you this chart this way. As I said, the dividend will grow. I've shared that with you already at probably 8% on a compounded basis over the next five years. I'm leaving you with three thoughts. It's about revenue growth. It's about the creation of a more efficient and optimized organization. It's about managing our capital allocation to drive value to our shareholders, both over the medium and the long term. That's all I have for you. I'm going to pause here. I want to thank you all for spending time with us today. I'm going to invite Adaire and Katrina to come up on stage with me, and we're going to answer your questions.

I hope all of you have some time to spend with the Equinix team, either down at the kiosks or spending time sort of talking to the team just about all the stuff that we have shared with you today. Again, thank you very much. I appreciate your time. You get to decide which chair you want.

Katrina Rymill
Head of Investor Relations, Equinix

Okay. All right. First off, thank you to everyone for doing the deeper dive with Equinix this afternoon. We truly appreciate the investment in time. Next up, our executive Q&A. There are going to be two ways to ask questions. You can ask them online. Our IR team is standing by. Go ahead and email invest@equinix.com. They are linked to my iPad, so I will be getting them live. We will also be taking questions from the room. We have some proactive analysts who have been sending in questions already. I'll start with a couple online, and then I'll turn it over to the room. Our first question comes from Michael Funk at Bank of America. Thank you for the new data on the AI TAM. As you think about the distribution of AI applications, can you quantify your service addressable market, or SAM, and the required investment to pursue that?

Harmeen Mehta
Chief Digital and Innovation Officer, Equinix

First of all, I think that it's important that we understand the breadth of this opportunity and how we in Equinix are positioned to adopt it. I think we laid that out in the early narrative. We laid out the journey on the inference piece, and we laid out the journey on the cloud hybrid piece. It's a huge opportunity.

I think when two years ago, the team looked at the AI opportunity in the market generally, it was like, is this a market opportunity that could get Equinix to $10 billion in revenue? Now when we look at the size and scale of the opportunity ahead of us, is this a pool of opportunity that could potentially get us to $20 billion, $30 billion in revenue at some point in the future? I think that's the opportunity that's ahead of us. That's the opportunity that we want to invest in. The TAM is broken down in various different ways across the footprint, but we've really just looked at it holistically as an inference opportunity given the breadth of connectivity and networking solutions that we have in the company. For us, it is something that we're super excited about and something that we will be looking to pursue with vigor and with passion because we absolutely believe that a share of that market is ours.

Katrina Rymill
Head of Investor Relations, Equinix

Thank you. Next question's coming in from a buy-side investor. For your bridge on the AFFO per share long-term guide, can you help us frame the headwinds from the interest expense and build, boulder, expansions impacting the underlying AFFO per share growth in your long-term outlook?

Adaire Fox-Martin
CEO and President, Equinix

Yeah. The headwinds just to give everybody a perspective on what we've embedded into the model that we shared with you. Again, that's why I wanted to make sure we had a reference to the rate in which we borrow and the amount of incremental borrow that we have.

Right now, net interest expense, we're estimating, given all the different moving pieces, and I'm talking about net interest expense, is an incremental $200 million in 2026 over 2025. As we take it out to the end of term, and again, Daniel's in the audience here, and so some of you, hopefully, you'll get some time to spend with Daniel, who's our Treasurer. We anticipate that we'll continue to fund the business. I wouldn't say equally over the next few years because it comes in chunks. As we generate more cash, we put it back into the business. We anticipate that we'll raise that incremental $6 billion over the remaining three years. As a result, our cash, our net sort of interest burn by the time you get to 2029, it's $1 billion.

It gives you a sense on the carry that we have to invest in these assets to get them to, unfortunately, in some cases, it's beyond the planning period that we're talking about in front of you here today. That is why I thought it was really important to also share with you the types of returns that we're looking at in our business, particularly when we invest in major metros. I'd just say overall, look, it's a relatively heady debt service cost. Our goal is to get it down. We raised capital in Japan, as you know. We've done some in Switzerland. We just did some recently in Singapore. We're going to look at Canada. We'll probably go back to Japan and maybe some of the other markets. You have to remember those markets are relatively shallow.

We also did a big raise not that long ago in Europe where we get preferential pricing of roughly $362 was the rate. We are assuming, again, $4.9 billion is a pretty big number, but that is because of the US influence on it. Our expectation is we will drive that down and we will optimize as best as we can. As Adaire and I sort of give you guidance in February of next year, we will have, and before that, we will give you more clarity because I think it is a big number. I also wanted to make sure it got out there because you cannot grow without investing. We do not want to use our equity capital. Therefore, we want to use the debt capital. Hopefully, that gives you the perspective. I am going to stop talking.

Katrina Rymill
Head of Investor Relations, Equinix

The next two questions that came in are on doubling capacity as well. We'll do a little bit of a deeper dive there. The first one is from Frank Latham at Raymond James. As you think about doubling your capacity over the next five years, maybe talk a little bit more about your expected ROIC and how you expect that to change over the same time period. Joe, you want to take that?

Adaire Fox-Martin
CEO and President, Equinix

When you look at the returns that we're talking about, it's really accretive to ROIC. The problem that you have is that you've got a bow wave of investment coming in, which dilutes ROIC, and then you throw on real positive, higher returning investments on top of that.

The answer, look, the bias or the line of best fit is up and to the right, but you have to then break it down into components on what's diluting versus what's accreting to the model. Suffice it to say, ROIC is going to go up. It makes sense, but you've got to give us the benefit of time.

Katrina Rymill
Head of Investor Relations, Equinix

Yeah. The next question, this is kind of a second part to this. This is Richard Show from JPMorgan. Our analysts always love more information. The next part is, when you talk about doubling of capacity, how should we think about retail and xScale? How should we think about the mix of existing markets and new markets? Any comments on domestic versus international? Okay. Maybe I'll take that at a high level.

I think we're very fortunate that we have access to our leadership team here today. Ralph is driving this for us. When we look at the overall view, I think Keith alluded to the importance of the retail market for us and the importance of tier one metros and the proximity to those metros in any investment that we make because it continues to perpetuate the Equinix value proposition. That is obviously going to be a criteria as we look at the land that we are banking and the land that we are sourcing over the course of the next period of time. We also have our xScale roadmap that's very clearly defined over the course of the next period of time in terms of the builds that are underway and the land that we are pursuing for the next phase of our xScale program.

That will be something that goes very closely in tandem. I know that Raouf has these numbers at the top of his head, so I'm going to ask him to take a microphone to Raouf there in a minute to give you this color. We already alluded to the hike in capacity that's coming on in 2027. 2027 will be a very different year for us in terms of capacity that will be available, saleable capacity that will be available to the teams in order to turn the investments that we've referred to here into revenue for the business. Raouf, could you perhaps just take a moment to articulate through the last couple of years and then 2027, what you see, 2028, 2029, and the breakdown from there? Thanks. Yeah, sure. Thanks, Adaire.

Raouf Abdel
EVP of Global Operations, Equinix

I think you did a great job of sort of summing it up. If you look at what we've historically been doing and then what we're doing this year and next, as Adaire alluded to and as Keith alluded to, it takes some time to sort of develop data centers. '2027 becomes a really important inflection point for us in terms of the capacity that we will deliver. I touched on it in my presentation. We're looking at about 350 megawatts. We foresee in the subsequent years that continuing to step up over the next sort of two years on top of that, so 2028 and 2029, sort of being more in the circa 500 megawatts per year range. I think one of the aspects of the question was, what is the split between retail and xScale?

Also, as Adaire alluded to in her presentation and her commentary, a significant portion of that remains pointed at our retail business. North of 60% of the capacities that I've been describing are more pointed towards the retail space. The real change in delivered capacity is much more about retail than it is our xScale capacity. That, in addition, will also start to ratchet up with time. You can see over the course of that period what's happening and sort of the step-ups that we intend to have with time.

Katrina Rymill
Head of Investor Relations, Equinix

Thanks, Raouf.

Raouf Abdel
EVP of Global Operations, Equinix

Did I get all the aspects of the capacity question? I think so. There's always more coming, Raouf. All right. I'll just say her standby.

Katrina Rymill
Head of Investor Relations, Equinix

This is actually a good follow-up to this. We have Nick Del Dio from Moffett Nathanson ask sort of a little bit of a longer question. As you've been historically very disciplined about the types of deployments that you bring into core Equinix, should we be concerned that types of deployments you'll accept or fill will shift to all types of workloads that are more vanilla or more scale-oriented versus being interconnection-oriented? Any comments on sort of the—it's a really great question. Yes. I guess it speaks to the fundamental core element of the thing that really differentiates Equinix, which I think every presenter has highlighted, is the interconnection and the interconnection capability that we bring to our customers, who also took the opportunity to highlight that here today. When I think about where we are today in our business, I don't think we have a demand issue.

It's more a supply issue in terms of the capacity that's available to us today to serve all of our customers as they would wish and want to be served. Managing a retail co-location facility is a little bit like managing a Tetris block. There's a lot of moving pieces. Even though you might look and say, "Hey, there's this much capacity that's free," quite often it isn't contiguous capacity, right? Or it might not be in a location that's the premium location that's going to best suit the workload that that customer has. In many respects, the team have done an amazing job over the last period of time harvesting capacity from our existing infrastructure in order to ensure that we can continue to serve customers like ServiceNow and others.

Nicole Collins
EVP Business Operations, Equinix

I think it's super important that we recognize that one of the bases that Equinix has always operated on is understanding the strategic nature of the workloads that we pursue and the work and the thought that we have in terms of putting the right customer with the right application into the right data center. Nevertheless, it has been very clear to us that over the past period of time, the short period of time, two or so years, the customer ask of us has changed. It's changed in terms of density, and it's also changed in terms of megawatt size and scale. Now, this doesn't mean that we would be moving into a wholesale large footprint environment because that doesn't distinguish what we do.

It does mean that we would want the opportunity to be able to service customers who are strategic in nature to us and who are looking at beyond space and power, the ability to connect their business and to drive their business outcomes using Equinix's facilities. We definitely do see the size and the density changing. In fact, we've already acknowledged that. I think John made that very clear in terms of the work that we're doing to look to navigate capacity. What we're looking forward to most of all is having capacity available at the scale that Ralph mentioned in 2027, which is really that inflection point, especially on the revenue guide that Keith presented for the second half of that revenue guide to get into that double-digit zone. Great.

Katrina Rymill
Head of Investor Relations, Equinix

Thank you. I'm going to take one more online. I'm going to turn it open to the audience. Get your questions in the room ready. The next question is from John Petersen at Jefferies. With the AITM expected to more than double in the next five years with the 23% CAGR, can Equinix maintain its market share and also double its revenue over that time period?

Harmeen Mehta
Chief Digital and Innovation Officer, Equinix

It's a great goal, doubling revenue over that time period. I mean, we mentioned already that we feel that our revenue growth is the 7%-10% range in that time period. A key element of that is the capacity and meeting that capacity goal that Raouf has set for the team in 2027. That's when we will see that inflection point in our revenue growth to the upper end of that range. That's what we're all focused on driving. Great. We have microphones. Let's go ahead and open it up to the room.

Michael Elias
Senior Equity Research Analyst, TD Cowen

Perfect. Thank you so much. Really appreciate it, Michael Elias TD Cowen. Expansion drag. It's been a long time since we've talked about that. One of the things you said when you were talking about the CapEx is that not all of the benefit comes in in the planning period. Did I catch that correctly? That is correct. Okay. If we were to normalize the CapEx after the planning period, what would that AFFO essentially be? Is that that 8%-11%? And really, the 5%-9% that we're talking about is just the drag from the long-term value creation?

Adaire Fox-Martin
CEO and President, Equinix

I think one of the ways to think about it is I refer to $7 of drag in the 2029 time period. So it gives you a sense of 100 million shares. That's a lot of drag in the business, right? I was talking about, I'm predominantly talking about our investment drag. Again, it's a term that we all use, at least here. There's the operational drag that's in the business as well as we continue to build out capacity. You don't get to cash flow break-even generally right out of the gate, right? There's an element of incremental drag that's associated with that, that's embedded in those results. I don't have that, and we chose not to break it out. Suffice it to say, when you build the capacity that we're talking about, there's going to be an element of operational drag in addition to sort of financial drag.

Michael Elias
Senior Equity Research Analyst, TD Cowen

All right. One other question as part of that. As we try and track now that you're giving us bookings, as we try and track your progress towards your goal, are there some key bookings milestones? I think you and I appreciate that you need to have records pretty much every quarter if you want to continue growing at the same rate. Are there any key bookings milestones that you have embedded in your plan that we should be tracking you against? Thank you.

Harmeen Mehta
Chief Digital and Innovation Officer, Equinix

I'll maybe take that a little on the booking side. One of the things that we've been working to do on the booking side, and I think you saw that reflected in Q1, is to try and even out some of the seasonality that you typically would experience in a booking cycle. Ordinarily, your Q1 would be lower than your Q4 because it's the starting point of that particular quarter or that particular year.

That is because the linearity goals that are typically set are based on seasonality and are usually lower. This year, we heightened that number and had the team pursue Q1 almost as if it was a Q5. You saw that we delivered a better performance than we had done in Q4. One of the things that we are working to do is to even out the seasonality so that there is a consistency. I think to Keith's point earlier on, bookings by their very nature can be volatile, all right? Seeing that curve like that and heading up to the right was a lovely way of seeing the input to our revenue continue to grow.

We should be cognizant that it is a metric that can move up and down, albeit that we are working to even the seasonality out of that metric for the financial year. Maybe on that, so one clarifying question actually came in, then we'll turn it back to the audience. From a buy side, on the bookings, can you help Keith with, does this include new leasing, renewal net pricing, and then does it include xScale leasing? Or just a little bit more clarity on the bookings definition we gave?

Adaire Fox-Martin
CEO and President, Equinix

Yeah, the booking definition does not include xScale. Separate that out. It includes the net pricing activity in the quarter. I share that with you on a regular basis. I usually give you a view on whether it's good net pricing actions in the quarter.

That means the price increases more than outweigh the price decreases. One of the things we actually track inside the business is the relationship of increase to decrease. We're always usually trending anywhere from about 2.8-4 times. The price increases are 2.8-4 times the price decreases. It all depends on where you are in the cycle with the customer and what the price point is in the marketplace relative to that customer. For your benefit, we're not assuming any price escalators, if that was part of the question. It's not about leasing. It's what we book inside the quarter. If you sign a 10-year contract and it goes up 5% for the next 10 years per year, we're not bringing that into the quarter. We're just giving you what you should expect within roughly the next quarter with a book-to-build interval of 60-90 days.

Katrina Rymill
Head of Investor Relations, Equinix

Yeah. Just to clarify that, it's the bookings in the quarter where the expectation is that we turn that booking to revenue within 90 days. If we are unable to see a path to do that, then we do not declare that booking in that quarter. We will declare it in the quarter where we will implement.

Adaire Fox-Martin
CEO and President, Equinix

That will generally go into backlog. We will give you probably color on backlog. That is something that Darren and I will be working on. It is something that we are going to continue to work out. This is what we think the best model is right now. As we see information and we get input from all of you and those on the webcast, to the extent that we need to shift, we can look and see, does it make sense because we're missing something?

Katrina Rymill
Head of Investor Relations, Equinix

Great. Let's bring it back to the room.

Eric Luebchow
Director and Senior Equity Analyst, Wells Fargo

Great. Thanks for taking the question, Eric Luebchow from Wells Fargo. I think you just mentioned a little bit of the model shifting. I mean, previously, it was more about net cabinet additions, MRR per cabinet. I was wondering if we disaggregated your revenue growth outlook, thinking about it on a cabinet basis and an MRR per cabinet basis, how we should expect that to track, or is that something that we shouldn't focus on as much going forward? We think that building, well, first of all, we'll still provide that information to you, so you'll be able to see that.

Katrina Rymill
Head of Investor Relations, Equinix

Because from a cabinet perspective, I think one of the elements that shows in the MRR per cab revenue is the actual totality of the value that Equinix brings over and above space and power, the kind of price point and price premium that we demand. I think the inclusion of the bookings picture here just gives you another angle on the health of the business and how you can project that forward. I think it will just be something in addition that allows you to look at cabinets maybe through the lens of some of the density scenarios that John has been describing there, obviously, as the density of our cabs increases, then other metrics around that also change.

Eric Luebchow
Director and Senior Equity Analyst, Wells Fargo

Just one follow-up. Keith, you touched on churn a little bit, how it's been elevated compared to the previous analyst day. Could you maybe touch on, is the expectation still that 2%-2.5% range and anything you're doing to try to drive that to the lower end of the range over the next couple of quarters, any visibility you have into that?

Keith Taylor
CFO, Equinix

I'm happy to take that question. I guess, first of all, we are still inside the range of 2%-2.5%. I think when we look at our churn data, I mentioned earlier the notion that within our existing footprint today, the teams work hard to harvest capacity. Sometimes that means that at a point in a customer contract, we might take a customer and offer them maybe a different location in order to move a customer in who would have a premium price associated with that particular piece of capacity.

When you look at that, that obviously is something that has an impact on some churn that is initiated by Equinix, right? Because we believe there's a pricing premium that we could command. There are pieces of churn that are addressable by us and pieces that are not addressable. Some of the bankruptcies that Keith has alluded to and that you've seen appear in different earnings over the course of the period of time, they are not something that is necessarily addressable by us. The one thing that we have come to understand from the data that we are analyzing and looking at is that in order to impact churn in any positive way, it needs to be at a significant point ahead of the churn happening, and often not even within the context of a single financial year.

It can often be 16-18 months before the churn event. Because when you think about a churn event from a customer point of view in our world, there's a significant amount of tasks that have to be handled in order for the customer to move from location A to location B. Getting that earlier handle is an important past. Even if we were to discover churn happening in this year, in the 2025 year, we probably have limited flexibility about what we can actually do to affect that outcome. It is more now with the lens to 2026 because then there's an opportunity for us to begin to affect that outcome.

Actually looking at the data, understanding the data in much more depth, understanding the signals that come into that data path, and being able to predict those, and then clearly identifying the churn that's addressable and not addressable by us means that we can hone our resources around where we need. We're trying to get on the front end of some things. We definitely know that if customers are in more than one region with us or more than one metro, we also know that if customers have our Fabric products or any of our software products, the propensity to churn is a lot lower. We're doing attaches on those at the front end of the sales process because that then further down the line reduces that propensity. There's a whole series of different activities to address that challenge.

I think as we start to bring more capacity online, particularly in 2027, we'll have less harvesting activity amongst our existing footprint. I think that will also have a positive impact on our churn dynamics.

Mike Rollins
Managing Director and Research Analyst, Citigroup

Thanks. Mike Rollins from Citi. Two topics, if I could. The first, I'm curious if I could ask about the CapEx outlook maybe a little differently. When you look at the change in annual CapEx or investment going forward versus the 2025 experience, how much of that would be from first addressing capacity where you have constraints? You need to just get more capacity to sell in certain markets. The second would be how much comes from more of the speculative opportunities in the future that would include your expectations for AI.

Third, how much would come from redevelopment or putting money back into existing campuses to turbocharge those opportunities? I'll follow up on the second topic afterwards.

Keith Taylor
CFO, Equinix

I can take that. Yeah. I think the third one's really around the recurring piece.

Adaire Fox-Martin
CEO and President, Equinix

Yeah. There are three other potential redevelopment properties we're looking at right now. That will add to both the recurring and some incremental, but it's not significant. I want to put that to the side. It's important, and we'll just highlight it for you. Ralphie, Miami One is one of them, right? DC2. DC2, Miami One. Yeah. We've got at least one other in Europe that's projected sort of from this year into next. Yeah. Again, not too much there, Michael.

As it relates to what I call growth and emerging, I think there's always going to be, I think there's those markets around the world that we're not in today that we should be looking at. Again, it's a decision that Adaire and ultimately the board will decide on. One that comes to mind right out of the gate would be Riyadh. We're not there. Again, no decisions have per se been made. There's not a lot. The thing that I really like about what Raouf's doing is, and you can see it, by the way, in our sort of expansion tracking sheet, like a DC17, a lot of this investment is going into markets that are either major metros or proximate to major metros because we have no choice, particularly where there's limitations. That's the exciting part.

You take a DC17 that's 50 megawatts, that's a hefty investment. I would say that I don't have a rule of thumb, but it's probably more prone to that type of investment than it is emerging markets. I just think of the emerging markets as on a separate topic. I think over a reasonable period of time, we have to look at where do we want to continue to invest. One of the things I know Raouf's done under the Build Boulder strategy is let's build it all out, but maybe we don't build any more in those markets. We run them to cash. Those are decisions that will get made over the coming years. We can elaborate a little bit further than that when we'll go have a look at the information.

Katrina Rymill
Head of Investor Relations, Equinix

Oh, go ahead.

Mike Rollins
Managing Director and Research Analyst, Citigroup

Secondly, on just margin expansion, if I could. When you look at the progression of margins that you're expecting over that multi-year period of time, is it a smooth path of margin expansion year to year? Is it loaded to the front end or back end? Just any context you have for that would be great.

Adaire Fox-Martin
CEO and President, Equinix

Yeah. I mean, there's no line of best fit because some of the work that Harmeen and Nicole talked about, we're going to their investments, sometimes you've got to take a step back to take two steps forward. I would just say that I don't want it to be linear, but I think it is obviously we accelerate in 2028 and 2029 relative to 2026 and 2027.

Katrina Rymill
Head of Investor Relations, Equinix

Yeah. I'm going to take one more from the online, then turn it over to our audience for our last question. The online, this is from a long-only investor. As you think about the spin-out to 2029, can you talk a little bit more about your stabilized assets and how you think those will be contributing to the AFFO in the forecast period?

Adaire Fox-Martin
CEO and President, Equinix

Yeah. Look, the stabilized assets in and of themselves, we're getting attractive growth. It depends on where it is from a stabilized perspective. Clearly, some of the investments are going to allow us to accelerate our stabilized asset growth. Others are more mature, if you will. It is really about pricing influence and then maybe some incremental services. Suffice it to say, I think our stabilized assets are going to continue to grow healthily, largely because we're going to optimize around those investments and make sure to optimize around the IBXs when I talk about the investments.

We're going to optimize around and drive it up while at the same time trying to manage the cost model. I think that's really important to note that it's not just about going after SG&A or I would say maybe a little bit differently. SG&A as a percent of future revenue, I think, will come at a lower % than where we were historically. Ralph's also looking at how does he optimize his cost of revenue lines as well. That's through technology and the work that, again, Harmeen and Nicole referred to. I'm excited about the stabilized assets, but a lot of the growth is going to come clearly from the new builds.

Katrina Rymill
Head of Investor Relations, Equinix

All right. Who's going to close off our last question of the day? It's hard to see in the picture.

Irvin Liu
Equity Research, Evercore ISI

Hi. This is Irvin Lu from Evercore ISI. Thank you for your presentations this afternoon. I wanted to double-click on the topic of rack densification. I think during Raouf and John's presentation, they mentioned that average rack densities were trending higher towards 12 kilowatts per rack. Can you just help us understand how pricing on your higher-powered cabs compare versus the more lower-density cabinets and if interconnection attach rates were any different at all?

Katrina Rymill
Head of Investor Relations, Equinix

Okay. Jon, do you want to take that as you're the expert on our densification? Can you hear me?

Jonathan Lin
Chief Business Officer, Equinix

Yeah. All right. Great. I'd say overall, what we've seen is pricing is firm or maybe even slightly higher on the extremely dense deployments. The fact is there aren't that many operating environments on the planet that are capable of supporting them and operating those. We've seen really firm pricing around that.

From an interconnection perspective, I'd just say the amount of interconnection per kind of customer deployment still is very healthy and strong. I think the size of the deployments can be bigger. If you're measuring interconnections per cabinet, that's probably a trickier metric to look at as we think about some of these larger deployments. On an interconnection per deployment perspective, they're still really healthy for these larger deployments we're talking about.

Katrina Rymill
Head of Investor Relations, Equinix

Thanks, Jon. Yeah.

Adaire Fox-Martin
CEO and President, Equinix

You finished, Irvin?

Irvin Liu
Equity Research, Evercore ISI

Actually, no. I had one more follow-up for you, Keith, actually. I wanted to ask about the Xscale 2.0 program. I realize that it might be too early to disclose any sort of long-term contribution to your model. Can you just provide us with an update on where you are in terms of site selection, land and power procurement, any sort of customer pre-leasing discussions, and maybe what is the timetable for Xscale 2.0 to eventually contribute to your model?

Adaire Fox-Martin
CEO and President, Equinix

Yeah. I can respond, but I think the best person to respond is Jo

Raouf Abdel
EVP of Global Operations, Equinix

n and/or Raouf. Yeah. I think the essence of the question was, where are we? I think we have announced one site that we are currently pursuing, which I mentioned in my presentation. We have a pipeline of other sites. Matrix is solely in the U.S. We have several others that are in process that we are fairly close on, but not in a position to disclose just yet. More broadly speaking, Xscale 2.0, we are pursuing sites of similar capacity and size across both the EMEA and the APAC region. We have a robust pipeline of sites as well as power that we are pursuing currently. Obviously, we will announce those in due course.

Katrina Rymill
Head of Investor Relations, Equinix

Perhaps I will just comment on the funnel a little bit. I think that one of the things that we have stood up this year is we have had Tiffany come in to lead our xScale business and really focused in on how we are operating xScale operationally. The funnel that we are working through is in order to ensure that as we move through these site selections and as we begin to move dirt on these site selections, we understand who our tenant will be and when that will commence. That is a very important part of the work that we are doing on xScale. Great. As we wrap up our main stage presentations, I just want to thank this entire audience for joining us today.

We're next going to move to a little bit more fun part of the program, which is kiosks and cocktails downstairs. Now the fun part is everyone with a red tag is from Equinix. We have brought out the full set of the team. You'll see kiosks you can work around. If you are looking for a particular person, ask anyone with a red badge, and we are happy to introduce you. With that, let me turn it over to Adaire for closing.

Adaire Fox-Martin
CEO and President, Equinix

Really, let me just add my thanks to Katz for your presence here today, both in person and online. We're very honored to have had the opportunity to spend some time with you and to share our thoughts. I hope that you can feel the level of confidence and excitement that we feel as a leadership team in the opportunity ahead. We are investing in our growth, and we are supremely confident in our ability to execute against the market opportunity ahead of us and to deliver returns for our shareholders as a result of that execution. I look forward to continuing the dialogue with you over a cocktail or two this evening. Thank you very much.

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