Freshworks Inc. (FRSH)
NASDAQ: FRSH · Real-Time Price · USD
11.47
+0.31 (2.78%)
Oct 11, 2024, 4:00 PM EDT - Market closed

Company Description

Freshworks Inc., a software development company, provides software-as-a-service products worldwide.

It offers Freshworks Customer Service Suite, which provides automated, personalized self-service on various channels, including web, chat, mobile messaging, email, and social; Freshdesk, a ticketing-centric customer service solution; Freshsuccess, a customer success solution; and Freshchat that provides agents with a modern conversational experience to proactively engage customers across digital messaging channels.

The company also provides Freshsales, an advanced and user-friendly sales automation solution; Freshmarketer, a marketing automation solution for businesses to redefine their marketing strategies; Freshsales Suite, which offers businesses a unified platform that facilitates cohesive engagement and detailed tracking of customers throughout their entire buying journey; Freshservice that offers virtual agents to help employees resolve issues, make requests, and answer questions without contacting the service desk; and Freshservice for Business Teams, which provides a unified employee service experience while ensuring the secure separation of departmental data.

In addition, it offers Freshping to monitor website’s availability and get multichannel alerts if the website goes down; Freshstatus, which allows businesses to create a custom branded website status page for internal or external viewing to communicate website uptime and availability; and Freshsurvey to measure net promoter scores and other satisfaction metrics directly within Freshworks products.

The company was formerly known as Freshdesk Inc. and changed its name to Freshworks Inc. in June 2017.

Freshworks Inc. was incorporated in 2010 and is headquartered in San Mateo, California.

Freshworks Inc.
Freshworks logo
Country United States
Founded 2010
IPO Date Sep 22, 2021
Industry Software - Application
Sector Technology
Employees 4,900
CEO Dennis Woodside

Contact Details

Address:
2950 South Delaware Street, Suite 201
San Mateo, California 94403
United States
Phone 650 513 0514
Website freshworks.com

Stock Details

Ticker Symbol FRSH
Exchange NASDAQ
Fiscal Year January - December
Reporting Currency USD
IPO Price $36.00
CIK Code 0001544522
CUSIP Number 358054104
ISIN Number US3580541049
Employer ID 33-1218825
SIC Code 7372

Key Executives

Name Position
Dennis M. Woodside Chief Executive Officer, President and Director
Rathna Girish Mathrubootham Co-Founder and Executive Chairman
Tyler R. Sloat Chief Financial Officer and Chief Operating Officer
Mika Yamamoto Chief Customer and Marketing Officer
Srinivasagopalan Ramamurthy Advisor
Philippa Lawrence Chief Accounting Officer and Principal Accounting Officer
Murali Swaminathan Chief Technology Officer
Prasad Ramakrishnan Chief Information Officer and SVice President of IT
Joon Huh Vice President of Finance, Investor Relations and Treasury
Pamela A. Sergeeff Esq. Chief Legal Officer and General Counsel

Latest SEC Filings

Date Type Title
Oct 10, 2024 144 Filing
Oct 9, 2024 144 Filing
Sep 9, 2024 144 Filing
Sep 3, 2024 144 Filing
Aug 30, 2024 144 Filing
Aug 14, 2024 8-K Current Report
Aug 9, 2024 144 Filing
Aug 5, 2024 8-K Current Report
Jul 30, 2024 10-Q Quarterly Report
Jul 30, 2024 8-K Current Report