Kemper Corporation (KMPR)
NYSE: KMPR · Real-Time Price · USD
25.85
-0.35 (-1.34%)
At close: Sep 23, 2026, 4:00 PM EDT
25.82
-0.03 (-0.10%)
After-hours: Sep 23, 2026, 7:30 PM EDT
← View all transcripts

Earnings Call: Q1 2015

May 8, 2015

Operator

Good morning, ladies and gentlemen, and welcome to Kemper's first quarter 2015 earnings conference call. My name is Vince, and I will be your coordinator today. At this time, all participants are in a listen-only mode. Later, we will conduct a question and answer session, and instructions will follow at that time. As a reminder, the conference is being recorded for replay purposes. I would now like to introduce your host for today's conference, Ms. Diana Hickert-Hill, Vice President, Investor Relations and Corporate Identity. Ms. Hickert-Hill, you may begin.

Diana Hickert-Hill
VP of Investor Relations and Corporate Identity, Kemper

Thank you, operator. Good morning, everyone, and thank you for joining us. This morning, you will hear from three of our business executives, starting with Don Southwell, Kemper's Chairman, President, and Chief Executive Officer, followed by Denise Lynch, Kemper's Property and Casualty Group Executive, and Frank Sodaro, Kemper's Senior Vice President and Chief Financial Officer. We will make a few opening remarks to provide context around our first quarter results. We will then open up the call for a question and answer session. During this interactive portion of the call, our presenters will be joined by John Boschelli, Kemper's Senior Vice President and Chief Investment Officer. After the markets closed yesterday, we issued our press release and financial supplement. In addition, we filed our Form 10-Q with the SEC, and you can find these documents on the investors section of our website, kemper.com.

Please note that our discussion today may contain forward-looking statements. Our actual results may differ materially from these statements. For information on potential risks associated with relying on forward-looking statements, please refer to our 2014 Form 10-K filed with the SEC, as well as our first quarter 2015 earnings release. This morning's discussion includes non-GAAP financial measures that we believe may be meaningful to investors. In our supplement and earnings release, we have defined and reconciled non-GAAP financial measures to GAAP where required in accordance with SEC rules. Finally, all comparative references will be to the first quarter of 2014 unless we state otherwise. Now, I will turn the call over to Don.

Donald G. Southwell
Chairman, President, and CEO, Kemper

Thank you, Diana. Good morning, everyone, and thank you for joining us on the call this morning. Before I comment on our first quarter results, I want to refer to the press release that we issued yesterday morning. During our quarterly meeting, I informed the Kemper Board of Directors that I plan to retire at age 65, which will be next year near the end of May. In my almost 20 years here with the company, I've been privileged to work with a talented group of professionals. I have every confidence that the team will continue to serve our agents, policyholders, and shareholders well. In the meantime, our board will begin a search process. I will work closely with them as we transition the leadership of the company over the next year. Now I'll turn to my operating comments on the quarter.

I'll provide an update on our life and health segment, as well as our investment portfolio performance. Denise will cover the property and casualty segment, including comments on our acquisition of Alliance United, which we closed just last week. We're happy to have this opportunity to bring another successful business into the Kemper family and view this as an excellent use of shareholder capital. Frank will cover financials, capital, and liquidity. I'll close with comments on capital deployment. I'll get started with a look at our results overall. We earned $14 million of net income in the first quarter, down from $35 million last year. Net operating income was $22 million, down $10 million. The majority of this decline was due to several one-off items overshadowing the significant progress in other areas. Our underlying property and casualty performance continues to improve. Our insurance expenses are lower.

We're growing our new business. Our retention is no longer declining. The home and auto written premiums are stabilizing. We refinanced $250 million of debt, dropping the coupon rate from 6% to 4.35%. We'll discuss these in more detail, but I wanted to make the point that we have many reasons to continue to be encouraged about our strategy and prospects for the long term. I'll turn now to our life and health segment, which delivered $16 million in earnings in the quarter, down $6 million. The biggest driver of this decline was a $5 million after-tax deferred premium reserve adjustment. This adjustment is small in comparison to the total life reserves, but noticeable in the quarter's income. Without that adjustment, we were about level with prior year and exceeded our expectations. In our Kemper Home Service companies, we completed our field office consolidation efforts.

This is a double win since it helps the company by reducing expenses and helps the agents by enhancing their income through larger books of business. Benefits were up a bit, but that was due to last year's being a particularly low benefits quarter. In Reserve National, we continue to make progress. The traditional business is adapting well to the changes required by the Affordable Care Act. Our key expansion initiatives serving the senior and worksite markets continue to encourage us as we shift our mix of business in the accident and health part of the segment. Turning to investments, we continue to be pleased with the overall portfolio performance. Our total return was 1.9% for the quarter, which was above our benchmark.

Net investment income was about flat at $71 million in the quarter as a $3 million decrease from equity method investments was offset by higher returns from the rest of the portfolio. Total portfolio risk was relatively unchanged from year-end, while duration was down a bit sequentially. Our average portfolio rating was roughly the same, with 92% of the fixed maturity portfolio rated investment grade. Now I'll turn the call over to Denise to discuss our property and casualty segment results.

Denise I. Lynch
Property and Casualty Group Executive, Kemper

Thanks, Don. Before reviewing our property and casualty results by product line this morning, I'll update you on our progress in three important areas. One, our commitment to improve our underlying loss and LAE ratio 2 to 4 points in the year. Two, our plans to strengthen new business as profit improves throughout 2015, and three, our recently closed acquisition of Alliance United Group. Starting with our underlying performance, we told you in our fourth quarter 2014 call that we plan to improve the underlying loss in LAE ratio by 2 to 4 points in the year. We are pleased to report that our first quarter results improved about two and a half points, continuing our trend of improving in eight of the last nine quarters.

Turning to our plans to strengthen new business throughout the year, our new policies in force have increased in the past three consecutive quarters, which is encouraging as we build momentum from our efforts to increase agent and broker engagement. We expect retention to stay suppressed, although continue to gradually improve over the next few quarters as most of the significant re-underwriting efforts work their way through the book. Finally, we are delighted to welcome Alliance United Group employees and brokers to the Kemper Property and Casualty team. As you can appreciate, we've been working on this acquisition for a while and are looking forward to beginning our journey together. We like our Alliance United acquisition for a number of strategic and financial reasons. The acquisition enhances our already strong presence in the fast-growing California non-standard auto market.

It also complements our more Northern California presence with its extensive Southern California base and brings valuable expertise in serving the important and growing Hispanic market. We expect the acquisition to be accretive this year and supportive of our double-digit ROE objective. Moving forward, we believe the Alliance United Group will generate an underwriting profit with combined ratios in the high 90s. This business runs a higher loss ratio than our existing business, but a much lower net expense ratio because of fee income. This will impact Property and Casualty's underlying loss ratio expectations and expense ratio outlook. Starting in the next quarter, we will report the Alliance United performance within our private passenger auto line of business results. David Mendel has done a terrific job leading Alliance United, and I'm pleased that he will continue to lead the business as its Executive Vice President and General Manager.

Now I will provide some color on each of our lines of business, beginning with auto. Private passenger auto net written premium declined 8% versus last year. New policies in force improved 24% year-over-year and 16% sequentially. Total premium retention was 75% and is down about a point versus last year, but is stabilizing sequentially. Net earned premium decreased 12% versus last year and a more tempered 4% sequentially, driven by the decline in policies in force. Average earned premium per policy was up 2%. The underlying loss and LAE ratio improved about a point. However, the calendar year loss in LAE ratio increased about a point and a half due to a lower level of favorable loss reserve development. Pure premium trends continue to be low single digits.

Bodily injury frequency is declining, and bodily injury severity is increasing by low single digits, both consistent with the industry. Property damage and collision loss costs have escalated by mid-single digits, largely driven by rising severity trends. We are proceeding with our plans to file for mid-single-digit rate increases in 2015. In commercial auto, net written premium was down 2% as we continue to shift to light artisan vehicles, and the underlying loss and LAE ratio improved nearly five points to 80%. Calendar year loss and LAE ratio improved more than two points as underlying loss improvement was offset slightly by less favorable loss reserve development. In homeowners, net written premium was down 11% as increased new business writings were more than offset by lower premium retention. Flat sequentially, premium retention was 81%.

The homeowners' calendar year loss in LAE ratio was 65%, an 11-point improvement, driven by a seven-point improvement in the underlying loss in LAE ratio and a lower level of catastrophe losses. Current year catastrophe loss in LAE ratios decreased five points to 13%, despite the severe winter weather we experienced in parts of the country. Average earned premium increased 5%, well in excess of declining pure premium trend. We continue to make progress in the homeowners' line as our profitability improvement actions take effect. We remain on target in our plan to file for low to mid-single digit rate increases in 2015. Looking at the property and casualty segment in total, we are continuing to see tangible improvements in key areas. One, our underlying loss in LAE ratio improved in the majority of lines, which marks improvement in eight of the last nine quarters.

Two, underwriting expenses were down year-over-year and sequentially, and we continue to maintain good expense discipline. Three, new business writings continue to strengthen with stability and policyholder retention. Four, the direct-to-consumer runoff continues to proceed well. Five, Alliance United will support our pursuit of double-digit ROE and bring more scale to our non-standard portfolio. Now I will turn the call over to Frank.

Frank J. Sodaro
Senior VP and CFO, Kemper

Thanks, Denise, and good morning, everyone. Today, I'll cover Kemper's consolidated first quarter performance, capital, and parent company liquidity. Kemper reported first quarter net income of $14 million, or $0.26 per share, compared to $35 million, or $0.63 last year. In the first quarter, we refinanced our $250 million 6% senior notes that were maturing in November with 4.35% senior notes maturing in 2025. Net income for the quarter includes a $6 million charge to retire the 2015 debt early. Prospectively, annual interest expense will decrease by more than $2.5 million after tax. Our net operating income was $22 million, or $0.42 per share for the quarter, compared to $32 million or $0.56 last year. Total revenues were about $500 million for the quarter, a decrease of $55 million, primarily from a $46 million decline in earned premiums.

Earned premiums in the property and casualty segment decreased $35 million, and earned premiums in the life and health segment decreased $11 million, largely from the deferred premium adjustment that Don mentioned earlier. Net investment income was also essentially flat for the quarter, with annualized pre-tax equivalent book yield on average invested assets of 5%, same as the prior year. The property and casualty segment reported net operating income of $13 million for the quarter, compared to $14 million last year. Lower catastrophe losses and the improvement in the underlying loss and LAE ratio were more than offset by the lower levels of favorable prior year loss reserve development, increased expenses as a percentage of earned premiums, and lower net investment income. Regarding Alliance United, we paid about $70 million for the business and contributed another $75 million of capital to support the book.

As we mentioned during our earnings call last quarter, Alliance United includes the insurance company, which files statutory statements, and a servicing company which does not. In the last eight months of the year, we expect Alliance United to contribute more than $200 million of earned premiums. We expect Kemper Corporation's total net income to increase $3 million to $4 million. After intercompany allocations, about three-quarters will flow through to the P&C segment, with the rest going to the life and health segment. Net operating income for the life and health segment was $16 million for the quarter, compared to $22 million last year. Results decreased primarily from the $5 million after-tax deferred premium reserve adjustment. Corporate and other net operating loss increased $3 million after tax due to higher employee retirement benefits and higher interest expense, partially offset by higher net investment income at the parent company.

I will now cover book value, parent company liquidity, and capital. Book value per share was $40.71 at the end of the quarter, up more than 2% from the end of last year, largely from the impact of lower market yields on our fixed maturity portfolio. Book value per share excluding unrealized gains on fixed maturities was $34.64, essentially flat with the prior year-end, as net income was offset by dividends. Turning to liquidity. At the end of the quarter, the parent company held cash and investments of about $290 million, and our $225 million revolver remained undrawn. Statutory surplus levels in our insurance companies remain strong, and we estimate that we will end the year with risk-based capital ratios of approximately 410% for our life and health group and 315% for our property and casualty group.

The operating companies did not pay dividends to the holding company during the quarter. The P&C group received approval for a $192 million extraordinary dividend, which was paid to the holding company this week. In April, the life and health group paid an ordinary dividend of $43 million to the holding company. The life and health group would be able to pay an additional $80 million of dividends during the remainder of 2015 without regulatory approval. After funding the Alliance acquisition, we estimate that we have more than $200 million of excess capital. I will now turn the call back over to Don.

Donald G. Southwell
Chairman, President, and CEO, Kemper

Thanks, Frank. Before we get your questions, I'll touch briefly on our three long-term capital allocation priorities. One, funding profitable organic growth. Two, strategic acquisitions. Three, returning capital to shareholders, both through share repurchases and dividends. Beginning with our first priority, we are starting to gain traction in key areas of desirable new business and retention to help us grow organically. We do not expect this to consume additional capital in 2015. Turning to our second priority, we are very pleased to have Alliance United join the Kemper team. Based on their track record and plans, we view this acquisition as a better use of capital than share repurchases. This deal was a result of our monitoring and evaluating opportunities for strategic acquisitions. We continue this discipline going forward. Finally, our third priority remains returning capital to shareholders.

We repurchased more than 600,000 shares and maintained our competitive dividend. In total, we returned $34 million to shareholders in the quarter. Now I'll turn the call over to the operator to take your questions. Operator?

Operator

Thank you. Ladies and gentlemen, at this time, if you do have a question, please press the star then the number 1 key on your touch-tone telephone. If your question is answered or you wish to remove yourself from queue, you may do so by pressing the pound key. If you do have a question, please press star then one.

Our first question comes from Paul Newsome of Sandler O'Neill. Your line is open.

Paul Newsome
Analyst, Sandler O'Neill

Good morning. I was hoping you might be able to help me kind of better model the underwriting profitability in the Property & Casualty side. I'm looking at sort of big picture here. If you buy that the reserve releases were elevated over the last couple of years, it looks like you're going to continue to see fairly substantial declines in your earned premium, which will mean you're going to have a higher expense ratio. Does this basically end up in a position where you don't have underwriting improvement despite what you're doing on your accident year loss ratio? Is that just sort of being way too simple about thinking about the model?

Denise I. Lynch
Property and Casualty Group Executive, Kemper

Good morning, Paul. Thank you for your question. I'll tell you how we think about it. We have been on a journey to improve profitability for several quarters. In fact, have been demonstrating that ability to actually improve our underlying loss and loss adjustment expense ratio consistently, including this quarter, and in virtually every product line. We have been extremely focused and disciplined in focusing and improving that core book of business on an underlying basis through rate actions and other underwriting actions in our portfolio. We'll continue to do that. I expect to continue to see improved profitability. Absolutely, the expense ratio has seen pressure despite the fact that we have taken expenses out of the system last year and again, even in the first quarter. How I think about it is that we will continue to focus on managing expenses carefully.

As our business continues to strengthen and improve in profitability, we'll continue to write more new business, and we'll continue to retain more business, which will put less pressure on the expense ratio.

Paul Newsome
Analyst, Sandler O'Neill

It sounds like conceptually I'm not, another thing you said is conceptually different from my basic thought process. Is that right? I understand you've made substantial improvements on the accident year loss ratio excluding reserves and catastrophe losses. That is terrific. At the end of the day, what we model is a combined ratio because that's what ends up being the bottom line. I think that's kind of where I'm shaking it out, that as much as we're improving in the loss ratio accident year, we may not end up with really any underlying profitability for at least another year.

Donald G. Southwell
Chairman, President, and CEO, Kemper

Paul, the difference I heard in Denise's explanation and yours is that as premiums stabilize and then ultimately grow, we will no longer be chasing our expenses, chasing a declining premium. We'll get ahead of that.

Paul Newsome
Analyst, Sandler O'Neill

Okay. Thank you.

Operator

Thank you. Our next question comes from Amit Kumar of Macquarie. Your line is open.

Amit Kumar
Analyst, Macquarie

Thanks. Good morning. Maybe just following up on the discussion, and this goes back to the opening comments I think Denise made that we're at 2.5 points versus the range of 2%-4%. If I read the 10-Q, you talk about moderating rate filings, et cetera, versus new business growth. Would it be possible to draw an arc and sort of help us, is this going to happen over the next few quarters or is the process longer than that in terms of hitting the outlined goals?

Denise I. Lynch
Property and Casualty Group Executive, Kemper

Let me see if I can answer that. I guess how I'm thinking about it is that we have put into momentum these profit improvement actions, including the rate actions that we think is necessary to adjust the pure premium trend and to continue to make progress against our objectives of improved profitability. We've done that, and we have continued to update it and are taking additional rate where we think it's appropriate to take additional rate. I see that as continuing to progress. It's absolutely our objective to continue to make progress on that.

We do think that the premium, while improving now on a quarter-to-quarter and quarter-over-quarter basis, that it will continue to be suppressed for a period of time as we achieve the profitability objectives and then allow more business to flow in and continue to improve our retention. Each quarter, we expect to see improvement in premium, which will ultimately then translate down to expense ratio and combined.

Amit Kumar
Analyst, Macquarie

I guess what I was trying to ask is internally, what is your timeline goal when you have to hit this number by?

Denise I. Lynch
Property and Casualty Group Executive, Kemper

We set out an objective to be able to get to double-digit ROEs, I would love to have a timeline to be able to get there. What I'll tell you is we're working very hard to continue to make the progress and are in fact making a lot of progress. There's a lot that goes into the ability to achieve the combined ratio or the return that you're looking for, some of which is in our control, but some of which is environmental. I'm hesitant to really give you a timeline other than say we're working responsibly, diligently and responsibly towards that objective.

Amit Kumar
Analyst, Macquarie

That sounds open-ended. The other question I had was going back to the discussion on Alliance United. Maybe I got this wrong. Frank, did you mention a $200 million number? The reason why I'm asking is I was trying to reconcile the number, which I think, unless I got it wrong, the $200 million. I thought they wrote $300 million was the book of business. Can you help me reconcile what happened from $300 to $200, or did I just get it wrong, Frank?

Frank J. Sodaro
Senior VP and CFO, Kemper

No, I was talking about for this year.

Oh, okay.

We're only taking in eight months worth this year. The number is more than $200 million this year, top line.

Amit Kumar
Analyst, Macquarie

Got it. Okay.

Frank J. Sodaro
Senior VP and CFO, Kemper

Does that help?

Amit Kumar
Analyst, Macquarie

Yeah, absolutely. It's just how the business rolls in. Okay.

Frank J. Sodaro
Senior VP and CFO, Kemper

Right.

Amit Kumar
Analyst, Macquarie

That's all I have. Thanks for the answers.

Operator

Thank you. Our next question comes from Carl Doran of Raymond James & Associates. Your line is open.

C. Gregory Doran
Analyst, Raymond James & Associates

Hey, good morning. My question has to do with personal auto. Given lower gas prices, you have more people just driving more miles, and I think that question was asked to you last quarter, Denise, and you mentioned that you saw no differences in the trends. I wonder is there anything different this quarter?

Denise I. Lynch
Property and Casualty Group Executive, Kemper

Thank you for your question. We're still seeing declining frequency trends overall, really flattish frequency trends for us when we think about over a trend period. That will vary by market, of course, but we're really not seeing a pickup specifically in the entire book, although maybe we see a little bit more in one area or another.

C. Gregory Doran
Analyst, Raymond James & Associates

Just one last one. Tell me if I misheard, but you mentioned earlier in your prepared comments that once you guys integrate Alliance, I guess you'd have updated 2015 guidance, or did I hear that correctly?

Donald G. Southwell
Chairman, President, and CEO, Kemper

I didn't quite catch that question. Once we integrate Alliance, then what?

C. Gregory Doran
Analyst, Raymond James & Associates

Updated 2015 guidance for the P&C.

Donald G. Southwell
Chairman, President, and CEO, Kemper

Well, we have not given guidance per se, but what we have talked about is rate of improvement in the underlying, and we will probably continue to follow that protocol.

C. Gregory Doran
Analyst, Raymond James & Associates

That's still the 2%-4% improvement, that'll still be there.

Donald G. Southwell
Chairman, President, and CEO, Kemper

That's what we have out for 2015, and it's still there, yeah.

C. Gregory Doran
Analyst, Raymond James & Associates

All right. Well, that's all for me. Thanks.

Operator

Thank you. Our next question comes from Christine Worley of JMP Securities. Your line is open.

Speaker 10

Yeah. Hi, Solomon in here filling in for Christine. Thanks for taking my call. I just had a couple of quick questions. The first one, could you give some color as to which lines of business you're seeing increased new business and retention?

Denise I. Lynch
Property and Casualty Group Executive, Kemper

Sure. On the P&C side of the house, we're really seeing improved new business in all product lines with the exception of our commercial vehicle is one area on a quarter-over-quarter basis is a little bit lower. Of course, we've been managing that book of business as well as we're improving profitability. When we think about retention, when we think about sequentially, overall, we're looking at a portfolio that is really stabilizing at this point. The auto book of business is stabilizing on a premium basis. The homeowners is stabilizing on a quarter-to-quarter basis. Commercial vehicle's a small book, so you'll see a little bit more volatility in that book of business.

Speaker 10

Okay, thank you. My other question is about capital management. Now that you've closed with the Alliance United acquisition, I know you mentioned a little bit about share repos and your dividend policy, are you thinking about potentially more acquisitions in the pipeline or more share repos? Can you give some color on that, please?

Donald G. Southwell
Chairman, President, and CEO, Kemper

We are thinking that our priorities really are unchanged. We've got enough powder to do another acquisition, we want to be ready on the operational front and have the right opportunity, we would certainly like to continue acquiring more companies. We also have powder for share repurchases. They're not mutually exclusive at this point. We have been opportunistic on our share repurchase approach and expect to remain so.

Speaker 10

Thank you very much.

Operator

Thank you. Our next question comes from Adam Klauber of William Blair. Your line is open.

Adam Klauber
Analyst, William Blair

Thanks. Good afternoon. Good morning. Couple of questions. First, on the homeowners book of business, are you continuing to see core loss ratio improvement in the homeowners area?

Denise I. Lynch
Property and Casualty Group Executive, Kemper

Good morning, Adam. Yes, we are seeing continued improvement in our homeowners book of business. Our underlying loss ratio continues to improve substantially. On a year-over-year basis, we saw about six, seven points of improvement. As you know, Adam, we've been working on that book of business as well, and we feel good about the continued progress we're making.

Adam Klauber
Analyst, William Blair

Okay. Great. Thank you. As far as the Alliance acquisition, how long is it going to take you to get Alliance systems on your systems and claims as part of your organization?

Denise I. Lynch
Property and Casualty Group Executive, Kemper

We have a very detailed and thoughtful integration plan that we are working through. Really on day one when the deal closed, our team was on the ground with our new colleagues at Alliance United. We intend to manage the integration thoughtfully. Every functional area has very deliberate plans. I'd say over the immediate term, there are specific things happening. Over the longer term, we expect the IT and claims to be fully integrated really within the next year or two.

Adam Klauber
Analyst, William Blair

Okay. Thank you. How should we think about the life health business from an earnings growth standpoint? I mean, obviously still some potential pressure in investment income. Is that sort of flattish growth business in the near term or can we potentially see growth over the next couple of years on an earnings basis?

Donald G. Southwell
Chairman, President, and CEO, Kemper

Adam, I think you've got the big drivers right. The investment income is certainly an important driver in this business. We view this as a mature business with, particularly the home service business, as a mature business without a lot of growth potential. We've got some growth potential in some of the initiatives in the Reserve National area. We see this as kind of a steady as she goes kind of a business. Our planning assumptions, we assume that interest rates will rise in accordance with the base case at the Federal Reserve. Of course, nobody knows what's going to happen, not even the Fed. As we think about the future, we have to make certain assumptions about the future, and we assume that interest rates will rise in accordance with the Fed's base case.

Certainly what happens in the interest rate world will have an impact on our earnings in the life and health area.

Adam Klauber
Analyst, William Blair

Okay. Going back to the auto book, Denise, I think you said that rate increases are trending down. What sort of, on average, what sort of rate are you putting in today to that book of business?

Denise I. Lynch
Property and Casualty Group Executive, Kemper

We have planned for mid-single-digit rate increases, and we've got a lot of things going on with that book in terms of mix shift as we work on the profile of that books of business and even the geographic profile. There are mix shift changes happening in that. As we look at the book of business, how fast it's responding or areas that we'd like to have respond faster, we are adjusting that rate plan and in fact, have adjusted that rate plan. It's still about mid-single digits, but have adjusted it.

Adam Klauber
Analyst, William Blair

Okay. Finally, Don, I want to congratulate you. You've built a great company over 20 years, and hopefully can use that fancy barbecue a bit more in retirement.

Donald G. Southwell
Chairman, President, and CEO, Kemper

Thanks, Adam. I do owe you the dubious distinction of making me buy one of those Big Green Egg, which I haven't used as much as I'd like. Thanks for your wishes.

Adam Klauber
Analyst, William Blair

Okay. Thanks.

Operator

Thank you. Once again, ladies and gentlemen, if you do have a question at this time, please press star then one on your touchtone telephone. Star then one. Our next question comes from Amit Kumar of Macquarie. Your line is open.

Amit Kumar
Analyst, Macquarie

Thanks. Just a quick follow-up, I guess, on Don's retirement, in 2016. This might be a sensitive topic, but can you sort of comment, would you be looking at internal as well as external candidates or maybe just talk about that a bit? Thanks.

Donald G. Southwell
Chairman, President, and CEO, Kemper

Sure. What I can say about that is I gave the board plenty of time for an orderly transition, and they have formed a search committee, and we will be looking at candidates and, we shouldn't have any problem in having somebody in place in time for an orderly transition.

Amit Kumar
Analyst, Macquarie

You would be looking at internal candidates too, right?

Donald G. Southwell
Chairman, President, and CEO, Kemper

We will be looking at external candidates for sure, and we will not ignore our internal potential candidates as well. We don't know where our future leader will come from at this point. The search will determine that.

Amit Kumar
Analyst, Macquarie

Got it. Thanks. Thanks for that. That's all I have. Thank you.

Operator

Thank you. At this time, there's no other questions in queue. Turn it back to Mr. Southwell for any closing comments.

Donald G. Southwell
Chairman, President, and CEO, Kemper

Thank you, operator. We remain committed. We are committed to delivering on our objectives of improving our long-term profitability, to enhancing our top-line performance, to making the right decisions for our long-term performance, even when the decisions might negatively impact our short-term results. We remain committed to investing in our future. I'm very confident in our team, including our newest members from Alliance United, on their ability to deliver the shareholder returns we all seek. Thank you for your time today, and we look forward to updating you again on our next quarter's earnings call.

Operator

Ladies and gentlemen, thank you for your participation in today's conference. This concludes your program. You may now disconnect.