Live Oak Bancshares, Inc. (LOB)
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Earnings Call: Q3 2021

Oct 28, 2021

Operator

Good afternoon, ladies and gentlemen, and welcome to the Q3 Live Oak Bancshares, Inc. Earnings Conference Call. At this time, all participants are in a listen mode. We will conduct a question-and-answer session, and instructions will follow at that time. If anyone should require assistance during the conference, please press Star then zero on your touchtone telephone. As a reminder, this conference call is being recorded. I would now like to turn the conference over to your host, the General Counsel of Live Oak Bancshares. Sir, please go ahead.

Gregory Seward
Chief Risk Officer and General Counsel, Live Oak Bancshares

Thank you. Good morning, everyone. Welcome to Live Oak's Third Quarter of 2021 Earnings Conference Call. We are webcasting live over the internet, and this call is being recorded. To access the call over the internet and review the presentation materials and commentary that we will reference on the call, please visit our website at investor.liveoakbank.com and go to today's call on our event calendar for supporting materials. Our third quarter earnings release is also available on our website. Before we get started, I would like to caution you that we may make forward-looking statements during today's call that are subject to risks and uncertainties. Factors that may cause actual results to differ materially from our expectations are detailed in the materials accompanying this call and in our SEC filings.

We do not undertake to update the forward-looking statements to reflect the impact of circumstances or events that may arise after the date of today's call. Information about any non-GAAP financial measures referenced, including reconciliation of those measures to GAAP measures, can also be found in our SEC filings and in the presentation materials and commentary. I will now turn the call over to Chip Mahan, our Chairman and Chief Executive Officer.

James S. "Chip" Mahan III
Chairman and CEO, Live Oak Bancshares

Thanks, Greg, and good morning to all. For today's kickoff of our best quarter ever, I would be remiss if I failed to acknowledge that this is our first call since we went public without Brett Caines. My euphoria over Brett's ability to scratch his entrepreneurial itch is only matched by my excitement of being in business with BJ Losch, who is responsible for this appraisal and will take over very shortly. With that, Steve, you and I always talk about safety and soundness, and I was thinking this morning that we have been in the lending business for over 85 years collectively. Tell us what you think.

Steven J. Smits
Head of Commercial Banking, Live Oak Bancshares

Thank you, Chip. A rather boring quarter from a credit perspective. Our credit quality remains strong, evidenced by all the metrics that we like to look at, historically low past dues, stabilized classified assets and non-accruals, and relatively low charge-off levels. We continue to remain very focused on our servicing efforts, and I'm encouraged by the financial reports that we're receiving from our borrowers. Cash reserves appear to remain strong, and thanks to our diligent servicing focus, we haven't seen many surprises. Most borrowers are now making their own payments without government support or additional payment accommodations from us. In fact, today, we only have 22 loans on deferral, and all of these borrowers appear to be making positive financial progress. I'd say I remain guardedly optimistic that credit will remain strong.

I'm certainly pleased with the health of our portfolio, but I acknowledge that now is not the time to take the eye off the ball. We will be prepared to deal with any challenges facing these businesses in the quarters to come. We'll remain committed, and we'll remain focused. Again, Chip, very solid, although slightly boring quarter from a credit perspective.

James S. "Chip" Mahan III
Chairman and CEO, Live Oak Bancshares

It's boring. Thank you, Steve. Michael, let's go to slide five. Just a few opening observations before I turn it over to BJ and Huntley. I'd like to touch on our unforeseen lending growth, acceleration of operating leverage caused by that growth. What does our bank look like in the future? What are the advantages of being branchless? I will admit to you that we did not see this coming. A year ago, we discussed 2021 production to be slightly more than $3 billion. As I look at quarterly production from a dollar amount and the number of products sold or number of loans originated, our business has dramatically increased. Just a few highlights looking back. I'm going to talk a little bit about production and number of loans made overall by the company.

In 2018, about $500 million a quarter, 2019, about the same, 2020, $500 million in Q1, then we had the pandemic in Q2 drop into $430. Then we jumped to $948 in Q3, $809 in Q4. This year, as you know, Q1 was $672 and $1.01 billion each in Q2 and Q3. The numbers of loans more or less parallel that, historically, about 250 loans a quarter now jumping to over 500 loans a quarter. What that means in SBA lending, particularly, is there's a massive amount of infrastructure underneath the architecture of the deal, the underwriters and the closers.

I would submit to you that being a closer in the SBA business, and certainly at Live Oak Bank, is probably the toughest job that we have, trying to manage 148 documents and multiple closings at the same time. Before I get to the punch line, I'm equally excited about what's going on in the general lending group. We hired outside the theory of verticality, folks from other banks with a great deal of experience in SBA lending beginning in 2018. We did $90 million worth of business that year, $191.66 million. In '20, we did $331 million worth of business, and so far this year, $300 million. The numbers of loans are again paralleling that.

We closed 218 loans in the general group in 2021 90 year to date today. This is a massive amount of work. We faced the PPP euphoria, we stayed up 24/7, and then we get hit with this. The result is actually this in terms of the numbers. One year ago, we had 257 folks in the lending area. We've increased that by 109 to 366 today. We do not have a bench today. We are going to build a bench. At the end of the day, we are dedicated to treating every customer like the only customer in the bank, and we do not want our people to be working seven days a week, 12 hours a day.

I'm trying to give Huntley and BJ a little runway in terms of increases in non-interest expense that way. Thank you. You're ahead of me, Michael. Slide six. I mean, this to me is the most dramatic thing that's happened in our history. If you look back five or six quarters, after you take out all the noise of the investments up and down, all the noise of PPP, we were making about $15-$17 million a quarter, and now we're about three times that. The investments that we made in the past and the operating leverage of this business is kicking in. This, to me, is the key slide of what we're gonna discuss with you today. Let's go to the next slide. All of that has allowed us to maintain and increase our lead.

We have been, for the last several years, the number one SBA lender 7(a) product in the country. Now we are stretching that lead to over $2.3 billion for fiscal year ending 9/30/2021. Number two is under $1 billion. What does all this mean? Where are we going with all this? These profits will allow us to build never-before imagined products on a next-generation fintech core. The overused word embedded banking, not embedded banking, way more than that. Renato Derraik is going to march across our verticals and figure out how to digitize that which our small businesses need to make their life easier. Certainly, payments, loans, again, another overused word, buy now, pay later, for both our small business customers and potentially their customers too.

More than that, included but not limited to budgeting and financial forecasting, tax prep, debit and credit card reconciliation. It is exciting after all these years to become a real bank. Let's take it up a notch. What is different about us, and how might we turn these differences to our advantage? First of all, we have no branch infrastructure. Many of you on this call know Tom Brown and his weekly interviews with prominent bank CEOs. Our friend and Canapi limited partner, Harris Simmons, CEO of Zions Bank, was on deck last week. Tom writes, "Harris Simmons knows the community bank model with its focus on small and mid-sized businesses is what differentiates Zions. He understands very well that activity in the branches is declining." In fact, he quantified the decline. Branch activity is only 9% of what it was several years ago.

Consumer transactions are just 7% of what they used to be, but small business transactions are still 27% of prior levels. When looking at slide eight and nine, you can see what's going on here. I actually went back and looked it up. The day I went into the banking business on July 9, 1973, there were 13,748 banks in this country. Today, there are less than 4,700 banks as of today, and about 600 of those are publicly traded. You can see the decline of branches that fundamentally parallel that. There have been 30 bank acquisitions above $5 billion over the past 36 months. There you see in that next slide, about $3.5 trillion worth of consolidation. What does that mean?

It's more than that. We are an industry with massive overcapacity and poor customer service, caused in large part by ancient technology. The average NPS score in our industry is 35. Wells Fargo is negative. That's pitiful. In addition, the banking business has to tee it up every day against fintech companies that have attracted enormous amounts of capital from venture firms that have zero expectations of profits anytime soon in this incredibly low interest rate environment. Many in our industry believe the answer to the problem is M&A. Buy the folks next door, eliminate overlapping expenses. M&A causes disruption and culture change for the acquired. Customer service falters. Back in the operating system war years, a few years ago, between Microsoft and Apple, Microsoft used a term called FUD, F-U-D, fear, uncertainty, and doubt.

That is exactly what happens in the ranks of bank M&A integration. Folks are nervous. All of the above allows us to be the safe haven for the best and brightest using next-gen cloud-native API-first technology to build out the nation's premier small business banking platform. We still believe that the regulated bank environment with access to the FDIC-insured deposits will win the day for small business America. BJ and Huntley are gonna show you how we're gonna do that.

William C. "BJ" Losch III
President, Live Oak Bancshares

Thanks, Chip. Good morning, everybody. It's great to be here at Live Oak and with all of you today. Chip, thanks for that context for what we're doing over long term of the company. We've got some very exciting things going on. I am not sure that I could have asked for a better quarter to start with as my first earnings call. Quickly on highlights on page 10, $0.76 of diluted EPS. More importantly, and Chip talked about it earlier, 17.5% adjusted PPNR growth from second quarter to third, driven by 11% revenue growth from second to third. 64% adjusted PPNR growth year-over-year. Excellent performance. You'll see here is what I would call our opportunity framework that we'll talk about today.

Our verticality, which is really our core earnings engine and lending model dedicated to small businesses. You can see some of the highlights here. Huntley will talk a little bit more about what Chip referred to, which is building out full-scale bank, building out our platform to serve more customers over time, and we've got exciting things there. Then on the optionality side, building product factory and innovation with our investments in financial technology and insights that are second to none. Starting on the left side, we talked about $1.1 billion in production. Again, this quarter with what you'll see is broad-based strength across all our different verticals. 7% loan growth from second quarter to third quarter, excluding PPP, which is excellent performance in this environment. Steve talked about excellent credit quality.

We'll hit that as well. Lots of exciting things in terms of net new hires, where we're building our businesses, lending and deposits-wise. Of course, we will touch on the exciting fintech conversion of our deposit business. If we go to page 11, take a look quickly at some earnings highlights. You'll see the adjusted PPNR growth that I talked about, along with the revenue growth. Net interest income up 12% quarter-over-quarter, 62% year-over-year, on growth in the balance sheet, plus lower deposit costs. Our operating leverage is strong with 11% revenue growth linked-quarter versus 7% expense growth. Our margin is at 375 on an adjusted basis of 12 basis points and 47 basis points year-over-year.

All of this performance driving continued improvement in the efficiency ratio that you can see on an adjusted basis is at 56%. Taking a look at balance sheet growth on slide 12. Here you see the loan and lease portfolio, excluding PPP, growing 7% linked-quarter and 32% on a year-over-year basis. On the deposit line, fourth line down, healthy growth continues to support and fund that loan growth with strong retention. We'll talk about that in a minute. Borrowings are down mostly due to PPP liquidity fund pay downs as our PPP loans are running off. Most importantly, at the bottom, top-tier returns on equity and assets and very, very healthy tangible book value per share growth.

Turning to 13, all of this leads to what we see on slide 13, which is continued favorable comparisons to other banks. If we move to slide 15, let's talk a little bit about the originations volume in the quarter, which was again an excellent quarter and another $1 billion quarter. You can see the mix in terms of percentage of government-guaranteed as a percentage of the total loans originated about a 50/50 split. On the right-hand side, you'll see from Q3 2020 to 2021 a broadening of the mix that we were producing between SBA 7(a) and conventional. Moving to slide 16. I thought this would be a great view for everyone. Just quickly explain what you're looking at here on the left-hand side.

On the X-axis is our 2021 year-to-date originations by vertical. On the Y-axis, it's the origination growth year-over-year for those verticals. The size of the bubbles is what our portfolio outstandings are in those verticals. The colors represent the different types of businesses, whether it's small business-banking, energy and infrastructure, or our specialty finance businesses, the more conventional type businesses. What you'll see and notice is large, broad-based origination growth across all three types of lending, which is very exciting. We're seeing growth in all of the different types of businesses that we want. We'll also notice in the bottom left, the COVID-impacted industries have seen very muted growth, and that's positive for portfolio mix and credit quality.

Turning to slide 17, you'll see how the originations in the quarter combined with other portfolio changes and our loan sales show up in our loan outstandings. Key highlights, again, is the 7% loan growth excluding PPP. As importantly, if you look at the first four buckets on the waterfall chart, we had 4.2% net growth before loan sales, even with PPP, meaning that our originations and our fund ups of our existing customer loans offset any prepayments and the significant decline in our PPP balances. The production engine and the earnings engine of our portfolio is very, very strong. Deposit trends are on slide 18. A couple different takeaways here. Good deposit growth opportunity continues with a favorable mix shift from savings to CDs.

In the bottom right, our savings account retention remains very strong, which continues to support our growth. Our 12 basis points of non-interest expense to deposits is in a very efficient platform. Chip talked about our branchless model. This demonstrates the very low efficient cost of delivering that kind of deposit growth. Fourth, bottom, continued reduction in our cost of funds from that mix shift is enabling our net interest margin expansion. If you turn to page 19, speaking of that margin expansion, you'll see that we have relatively stable loan yields over the last few quarters, plus those lower deposit costs driving that 12 basis points improvement in the adjusted net interest margin linked quarter and 47 basis points improvement year-over-year. Revenue trends are on slide 20.

Again, very strong performance, both from balance sheet growth and the gain on sales. You'll see in the bottom right, we sold about half of the loans that became eligible for sale in the third quarter, 25% of the SBA that did so in the third quarter. Those sales were about two-thirds fixed or fixed adjusted to lock in some premiums and reduce rate risk on our books. We also sold at lower premiums across the board versus Q2. There is some pressure on premiums going forward, but we feel very comfortable with the flexibility that we have with our portfolio, and we'll find opportunities to continue to see healthy gains on sale. Expense trends are on slide 21. As Chip talked about, we will continue to hire. We will continue to invest in technology.

The positive thing here is that our revenue growth is outpacing our expense growth, which will allow us to continue to make our company more efficient. Steve talked about credit trends earlier, so I won't hit those on slide 22, but you have some more metrics here that he referred to very, very strong credit quality metrics across the board. Wrapping up on slide 23 with our credit reserves and capital, you can see in the upper right, our capital ratios remain very strong. If you look at the 23.5% bubble, we call out the coverage of our unguaranteed portion of our portfolio is over two times higher than any other bank.

The strength of our reserves plus our capital relative to our unguaranteed portfolio is unmatched across the industry, which makes us obviously very comfortable with our balance sheet and that strength. With that, I will stop and turn it over to Huntley.

Huntley Garriott
Ex-President, Live Oak Bancshares

Thanks, BJ, and glad to have you on board for your first earnings call. If you could keep financial performance like this for the foreseeable future, that would be terrific. On page 25, Chip and BJ both touched on some of the highlights of the quarter, but it was a significant one in a number of ways. You know, we continue to excel on the lending front, booking over 500 new loans, adding 300 new small business customers, retaining our lead as the nation's SBA 7(a) lender for the fourth year in a row, and we continue to bring on excellent new folks across the organization. We reached a couple of notable milestones this quarter, crossing $1 billion of loan production for the second consecutive quarter, as well as over $1 billion in cumulative energy and infrastructure lending.

We crossed $1 billion for our business savings deposits and now have roughly 10,000 accounts in business deposits now across the platform, which is really exciting. We're proud to receive an award from Greenwich, the leader in all things customer survey-related, in their small business customer experience category. We're incredibly excited about our deposit conversion that we completed this quarter, and we'll talk about that in a few minutes. Despite these accomplishments, though, we really feel like we're just getting started, and we turn our immediate attention to our checking launch this quarter, to enhancements to our loan servicing capabilities, and setting the roadmap for additional, expansion on our platform. On the horizon next year is a small balance loan product and the ability to innovate and create specific products to serve small businesses in our industry verticals, like Chip talked about.

On slide 26, our platform has two complementary components, the high touch and high tech. The roots of this company are in great people with deep domain expertise who serve our small business customers extraordinarily well. We've had the good fortune of continuing to attract and retain top talent across the banking and the technology industries. By investing in and building a next-generation technology stack, we have the ability to deliver innovative products and services for our customers and for our employees. Great teammates paired with great tools allow us to better serve our customers, which at the end of the day is what we're all here to do, and that creates a self-reinforcing feedback loop that attracts more great folks that wanna be a part of this journey and so on. We continue to be really excited about that.

On page 27, Chip referenced the new technology platform we've been working on, and we've been talking about for years now, and it's anchored by a cloud-based core Finxact that allows us to innovate in ways that a lot in the industry really struggle with. If you were to ask a bank how long it would take for a traditional financial technology vendor to create a new product for them, you'll get a groan or an eye roll or something because it takes a really long time, and we've experienced that as a company ourselves. On our next generation platform, we have the flexibility and speed to market to both add new features to existing products and to launch new products. Cloud-based architecture gives us the ability to rapidly scale at lower cost.

Our data lives in one place with multiple positions in a single account, not siloed in legacy systems. That gives us the ability to better understand our customers, to provide them with rich insights, and to help them with their financial decisions. The system's also real-time, which further helps customers understand their financial position, enhances our fraud and transaction monitoring, reduces reconciliation work, and gives us the ability to keep pace with all the change going on in areas such as payments and across the industry. Finally, the open platform architecture allows us to connect with many digital partners and build a best-in-class ecosystem to take advantage of all the innovation that's coming out of the fintech space, fueled by the venture capital community.

If you turn to page 28, this platform allows us to accomplish something that rarely ever happens in banking, a successful conversion that actually exceeded our expectations in terms of speed, accuracy, customer experience, et cetera. I won't go into all these stats in detail, but the ability for us on this new platform to establish multiple environments for testing, to have real-time access to data for reconciliations, helped our incredible teammates flip the switch on 60,000 accounts seamlessly. We've showed this slide before, and we've spent a lot of time with our small business customers listening to what they want, and we think this slide encapsulates a lot of those needs. Faster access to capital, digital management tools, actionable insights, better payments capabilities, and all in an integrated digital experience.

There are a lot of neobanks that have come online in the last few years that have identified one or two of these problems and built point solutions to target them. Think about early payroll or buy now, pay later, expense management, and they've all done extremely well. A lot of these companies haven't necessarily invented anything new, but they've leveraged a modern technology stack that allows them to innovate more quickly and have data that allows them to possess a deep understanding of digital marketing and customer acquisition costs. We believe we now have all these capabilities in-house, along with an incredible team that understands our customers and are willing to go out of their way to help them.

We are just at the beginning of this journey, and with our first use cases live, we're excited about the opportunity ahead and the opportunity this platform creates for us to continue to innovate. Over time, we expect this to result in even better lending experience for our customers, lower deposit costs as we build operating accounts, lower customer acquisition costs, lower attrition rates as we embed our bank within industry verticals, and the opportunity to capitalize on new revenue streams that are emerging. On that front, I'm gonna turn it over to Neil to talk about the venture capital space and how our participation in those markets continue to fuel our growth, not just through financial gains, but through intellectual capital and driving our product roadmap.

Neil L. Underwood
Ex-President and Board Member, Live Oak Bancshares

Thank you, Huntley, and welcome aboard, BJ. Super to have you. Let's start off with macro first. I think we all have heard about this, but seeing it on this chart, it's just amazing what's happening in fintech, both the valuation and the amount of capital that's going into it. I tend to oversimplify this, but in my view, it falls into two categories, those that are bank friendly and those that compete directly with banks. On the latter, massive amounts of capital are going into these companies, and it's going directly to marketing and customer acquisition costs to the tune of hundreds of millions. We get to look at the income statements of these. It's going into R&D.

All of them are using best-in-class metrics, like lifetime value of customers, customer acquisition costs, and tuning and optimizing all the way. That's why the search for the right bank-friendly, cloud-native, API-first fintechs must continue, and we've been pretty passionate about this from the start. Moving on to the next slide, this is, you know, I think a good slide that embodies the evolution of fintech investing at Live Oak Bank. You can tell we've been on this mission for quite some time. By now, everybody knows the nCino story, I'm sure. Then under the banner of Live Oak Ventures, we incubated and invested in companies, that helped further revolutionize the entire bank tech stack, much like the fintech competition I was referring to earlier.

Any of the logos listed in bold, by the way, mean that we're using them at Live Oak Bank. They're either live or in active projects in implementation, and that's ultimately how we define the success, the ultimate resolution between Live Oak Ventures and Canapi. If we use the software as a service, then it's been a big win. The evolution of our mission became more formal when we launched the first fintech fund of its kind, $650 million in capital, 40 banks, the ABA, the ICBA. We spent the last three years combing over thousands of companies, only to find the best, which again, we intend to implement at Live Oak Bank. The mission will continue as we work to launch Canapi Fund 2. Moving on to the next slide.

You've seen some of this before, but this shows an aggregate view over time of the Live Oak Ventures companies through a financial lens. The companies shown on the previous slide, breaking down the investment amount, carrying value, and value if it were priced at the last round. While the original intent to incubate these companies was for strategic value, the economic benefit has meaningful impact, as you've seen in recent quarters, and we certainly hope these trends will continue. With that said, Mr. Chairman, anything else from you or we could open it up to Q&A?

James S. "Chip" Mahan III
Chairman and CEO, Live Oak Bancshares

Let's open it up to Q&A.

Operator

As a reminder to ask a question you'll need to press star one on your telephone. To withdraw your question, the thumb key. Please stand by while we compile the Q&A roster.

Our first question comes from the line of Steven Alexopoulos from JP Morgan. Your line is now open.

Steven Alexopoulos
US Large Cap Bank Analyst, TD Securities

Hey, good morning, everyone.

James S. "Chip" Mahan III
Chairman and CEO, Live Oak Bancshares

Good morning, Steve.

Steven Alexopoulos
US Large Cap Bank Analyst, TD Securities

BJ, I think we're as excited as Chip and the team to have you on the call, so welcome.

William C. "BJ" Losch III
President, Live Oak Bancshares

Thanks, Steve.

Steven Alexopoulos
US Large Cap Bank Analyst, TD Securities

Chip, I wanted to start. You said when you kicked off the call that you guys didn't see this coming in terms of the loan originations. Can you drill down for us so we can better understand what exactly is coming in even better than you expected? And second, do you feel like we could now. I know I asked you this last quarter, but now that we're two quarters above a billion, do you think we could stay above there in terms of originations?

James S. "Chip" Mahan III
Chairman and CEO, Live Oak Bancshares

I just knew that you were gonna ask some forward questions, Steve. I really did. I think it's a couple of things, and then Huntley and team will weigh in. I mean, certainly, the 90% guarantee in the 7(a) space has helped, you know, the government picking up what usually we pick up on behalf of the customer and give to the United States government, the 55 basis points, that's helped. Subsidies has helped, as Steve mentioned earlier. I don't know, Huntley. It's a little early for us to predict next year, but it feels okay.

Huntley Garriott
Ex-President, Live Oak Bancshares

Yeah.

James S. "Chip" Mahan III
Chairman and CEO, Live Oak Bancshares

How would you go with that one for the future.

Huntley Garriott
Ex-President, Live Oak Bancshares

Yeah. Look, I agree. I mean, momentum feels really solid, and I think that part of what happened over the last 18 months is that our brand and, you know, sort of success sometimes feeds on that. The PPP work we did, we worked with, you know, small business customers. We worked with referral sources, you know, some of these associations that we spend time with and we serve them well, and so we're getting a fair amount of word-of-mouth referrals now, and so things are coming in. I think the macro trends that we see are still quite positive as it relates to, you know, the aging population of small business owners and M&A in that space, some macro trends around industries, around, you know, healthcare, veterinarian, et cetera.

All of those feel good, and feels like we're, you know, continuing to attract good people in that space as we grow. I think Chip's right, we may see some headwind as it relates to the SBA enhancements going away, but pipelines still feel really solid right now, so we're kind of taking it as it comes.

James S. "Chip" Mahan III
Chairman and CEO, Live Oak Bancshares

One other thing. As of last night, right? In the $3.5 trillion reconciliation bill, the 90% guarantee extending for five years plus other enhancements is in that. I don't think anyone sitting around this table at Live Oak Bank in Wilmington, North Carolina, thinks it will make the cut. We'll probably go back to what we're used to, so would not be factoring any of that in for the future.

Steven Alexopoulos
US Large Cap Bank Analyst, TD Securities

Mm-hmm. Okay. That's helpful. Chip, I wanted to ask about expenses. Y ou mentioned at one point the need to build a bigger bench and Huntley and BJ giving you a little more runway. How, what does that mean for us? W hat should we be thinking from an expense growth viewpoint?

James S. "Chip" Mahan III
Chairman and CEO, Live Oak Bancshares

That's probably more for you, BJ. Steve, I just wanna make sure we have killed our people the last 12 months. They wake up every day, and they really try to treat every customer like the only customer. Then when they spend, you know, three months spending, you know, 18 hours a day trying to help out PPP and all this massive volume because we doubled the volume of the business, and they're trying their very best, going home at night, staying up till 8 o'clock, working every Saturday and Sunday. I don't want that. I just do not. That will not continue. If we need to build a bench to do that, we're gonna do that. Now, how that gets into non-interest expense, BJ, that's up to you. Yeah.

William C. "BJ" Losch III
President, Live Oak Bancshares

Steve, what I would say is, you know, just look at this quarter, right? We had 11% linked-quarter revenue growth on 7% expense growth. I think that kind of revenue versus expense should likely continue, right? There's gonna be continued heavy investment, like Chip said.

We had about 70% of our year-to-date hires in lender or lender support, probably more, much more weighted towards lender support, underwriter, closer than it was even on the lender itself side. We're making continued investments in technology and the technology platform, not just Finxact, but checking rollout in the fourth quarter, loan servicing enhancements. Huntley referred to small ticket lending coming next year. We continue to be on a journey to build out the platform. E xpenses will continue to go up commensurate with revenue, but our expectation is that PPNR trend continues to be on a steady climb upward.

James S. "Chip" Mahan III
Chairman and CEO, Live Oak Bancshares

I just want one quick other thing on this issue, right, Steve. I think we now have 22 lenders that came from other banks, that are not part of the theory of verticality. In the future, Huntley, we're gonna get ahead of that by bringing the infrastructure with them in terms of underwriters or closers. You may wanna just comment on that because that's gonna affect-

Huntley Garriott
Ex-President, Live Oak Bancshares

I mean, I think, Chip, we have had great success in finding these experienced lenders, and we've tended to hire them and then a little bit scramble to provide the support behind them, and we're just gonna flip the order of that. You'll see as we grow that business, we'll start with incremental underwriting credit, you know, closing bench and then layer on those people because we still see, I think, great opportunity to continue along that strategy.

Steven Alexopoulos
US Large Cap Bank Analyst, TD Securities

That's helpful. Final question. On the checking launch that's coming this quarter, will this be initially a pilot in select verticals, or is this going out more broadly across all of the verticals? Thanks.

Huntley Garriott
Ex-President, Live Oak Bancshares

Oh, sorry. I mean, we've got a pilot in place now for our employees. That is already planned. What we will launch is a product that has base capabilities for small businesses. It won't be vertical specific yet. That'll be the enhancements that we'll layer on. The base product I think will be a very good product broadly applicable for small businesses, and then we'll start to get more specific over time.

Steven Alexopoulos
US Large Cap Bank Analyst, TD Securities

Okay. Huntley, you haven't tested this with clients yet, just internal?

Huntley Garriott
Ex-President, Live Oak Bancshares

That's right.

Steven Alexopoulos
US Large Cap Bank Analyst, TD Securities

Okay. Thanks for taking my questions.

James S. "Chip" Mahan III
Chairman and CEO, Live Oak Bancshares

Thanks, Steve.

Operator

Thank you. Our next question comes from the line of Jennifer Demba from Truist Securities. Your line is now open.

Jennifer Demba
Senior Director, Investor Relations, Pinnacle Financial Partners

Thank you. Good morning.

James S. "Chip" Mahan III
Chairman and CEO, Live Oak Bancshares

Morning, Jennifer.

Jennifer Demba
Senior Director, Investor Relations, Pinnacle Financial Partners

Let me follow up on one of Steven's questions. Based on your pipeline today and what you're seeing in October, do you think you could see another billion-dollar origination quarter in fourth quarter?

James S. "Chip" Mahan III
Chairman and CEO, Live Oak Bancshares

Hard to say at this point, but I would say close, Jennifer. You people are relentless on forward projections. Certainly, I'll acknowledge that, but business is pretty good.

Jennifer Demba
Senior Director, Investor Relations, Pinnacle Financial Partners

Okay. On slide 16, you have the breakdown of small business lending versus specialty lending, and energy and infrastructure. How do you think the loan mix evolves over time, Chip, when you look at those three, and are there more other types to come later?

Huntley Garriott
Ex-President, Live Oak Bancshares

Okay, Jennifer, I'll take that. I think we see really good opportunities across all three. I think trying to figure out exactly which one's gonna grow the fastest is a bit tricky. We've had a great run on the small business side. I think you could continue to see a little bit more weighting to the other two. Some of these specialty finance businesses, we're really just getting started, and so I think we have a lot of white space to run. Given all the tailwinds in renewable energy, it feels like we've just got a continuation of a massive opportunity there to continue to grow as well.

Jennifer Demba
Senior Director, Investor Relations, Pinnacle Financial Partners

Okay. My final question is on BJ. Can you just talk about what you see for net interest income and the net interest margin when Fed funds do start to go up?

William C. "BJ" Losch III
President, Live Oak Bancshares

Sure, Jennifer. We continue to obviously think that net interest income is gonna climb pretty materially, particularly over the near term from continued deposit costs declines over the next maybe quarter or two. Also obviously adding all this production and net loan growth is gonna continue to move NII higher. In the near term as well, we do think the margin could benefit incrementally from those two things. I think spreads are still pretty good and pretty stable on the loan side. On the deposit side, cost of funds continues to trickle down. Longer term, we are not as asset sensitive as others, but we do have about 50% of our loan portfolio levered to the shorter end of the curve.

We will see some modest improvement as rates start to rise, but more of our net interest income will be driven by increases in volume.

Jennifer Demba
Senior Director, Investor Relations, Pinnacle Financial Partners

Thanks so much.

Operator

Thank you. Our next question comes from the line of Michael Perito from KBW. Your line is now open.

Michael Perito
SVP, Head of Corporate Strategy and Head of Investor Relations, Provident Financial Services

Hey guys, good morning. Thanks for taking my questions.

Huntley Garriott
Ex-President, Live Oak Bancshares

Hey, Mike.

Michael Perito
SVP, Head of Corporate Strategy and Head of Investor Relations, Provident Financial Services

I wanted to start. I had a question around the venture investments. I was curious if you guys could maybe just spend a minute refreshing us on how those write-ups or gains actually flow through, you know, Live Oak's consolidated income statement. F or example, I saw in the third quarter in September that Alloy completed Series C. I think the valuation, you know, was up 4x on the $100 million raise. I mean, I'm pretty sure that Canapi led that Series B. I imagine there's a pretty sizable ownership.

I'm just curious if you can maybe just refresh us on how those types of gains flow through, moving forward as we probably get a little bit more line of sight on some of these companies that you have investments in and as they raise their valuations.

Neil L. Underwood
Ex-President and Board Member, Live Oak Bancshares

Yeah, I'll start and then turn it over to BJ for more clarity. I think it's important to look at Live Oak Ventures, which are direct investments, and every time there's a raise, there's a mark as compared to Canapi, which is a fund. That fund, we at Live Oak Bank invested $20 million in, but we're also subject to management fees, but more importantly, the carry. That indeed also is mark to market, but would have, I think it's much smaller impact on income as it flows through than a Live Oak Ventures direct investment. I'm gonna turn it over to you to clean all that up.

William C. "BJ" Losch III
President, Live Oak Bancshares

Yeah. No, you got it, Neil. You know, the ventures investments are a variety of equity security method and equity method. Those, some are mark to market and some are more flow through. As Neil said, anything that's in Canapi, we are an investor in the fund, and our stake in that will have, you know, value once those things start to get marked and realized, but it'll be a much smaller impact for us, just given the size of our investment in the fund itself. We've got some performance fees that over time may flow their way through, as well.

Michael Perito
SVP, Head of Corporate Strategy and Head of Investor Relations, Provident Financial Services

Got it. Something like Alloy, the actual impact felt in the financials would be far less than something like Greenlight, whereas, you know, the majority is held within Live Oak Ventures basically.

William C. "BJ" Losch III
President, Live Oak Bancshares

Not even close.

James S. "Chip" Mahan III
Chairman and CEO, Live Oak Bancshares

You got it. Yep.

Huntley Garriott
Ex-President, Live Oak Bancshares

Yeah.

That's right.

Michael Perito
SVP, Head of Corporate Strategy and Head of Investor Relations, Provident Financial Services

Okay. Perfect. On the cost side, you know, just curious, I mean, it makes a lot of sense, right? I mean, just the amount of growth you guys have had and the amount of volume and the launch of the new core and that to add to the bench, I think is pretty logical. Sounds like you've already made quite a few of these hires. Just curious about kind of the wage pressures and you know, how that's factored in. I mean, is it harder to find talent? I mean, you guys have a fairly unique culture. I mean, I'm sure you guys are pretty, you know, sticklers at the door, I guess, for lack of a better way of putting it, to make sure you're bringing in the right people.

I mean, maybe just a little bit more color around that process would be helpful.

Huntley Garriott
Ex-President, Live Oak Bancshares

Sure. I'll take it. It is a competitive market. There's no question about it. Great folks have a ton of options to where they wanna work. We've got to be competitive in all facets, in the mission and what we're doing there, in how we treat people, and that includes compensation and a bunch of other stuff too. We're out, you know, every day trying to find folks and the best ones can go work wherever they want. I think that's especially true in the technology side. T o convince folks like Renato and others to come join us is kind of fun to actually go out and, you know, recruit and try to see what we can build here. It is competitive.

There's no doubt about it. Very, very competitive.

James S. "Chip" Mahan III
Chairman and CEO, Live Oak Bancshares

Yeah, just an extension of that. I, you know, hiring other lenders has not been a problem, nor do I foresee that being a problem in the future with them bringing their infrastructure staff with them. Renato, you may wanna comment on, I know that you've done a couple of searches recently for senior people in your organization, and it's seemingly gone reasonably well.

Renato Derraik
Chief Information and Digital Officer, Live Oak Bancshares

Yeah, incredibly well. There is incredible amount of excitement from folks who are having dialogues with us about the future state architecture, the access to fintech, and also the culture of this place, which makes it incredibly special. We are fortifying and continuing to build our capabilities in the technology space and had no issues at all attracting incredible talent across the industry, including some that will be announced really soon.

Neil L. Underwood
Ex-President and Board Member, Live Oak Bancshares

Yeah, Michael, you'll remember that years ago when we started nCino, people used to tell me, like, "There's no way in hell you could attract technology talent in Wilmington, North Carolina." I think nCino has 1,200 people across town today, so something's going right.

Michael Perito
SVP, Head of Corporate Strategy and Head of Investor Relations, Provident Financial Services

Nice beats, right? Thank you for that color. I appreciate it. Just lastly, I wanted to just clarify an answer to an earlier question about kind of the positive operating leverage moving forward and how revenue growth should outpace expense growth. Functionally, though, as we look to the model over the next handful of quarters here, there will be a step back in that operating leverage though, right, BJ? Just from the PPP revenues that boosted, you know, the full year 2021. I mean, I guess saying it another way, I mean, the efficiency ratio will likely step back up next year before hopefully trending down after that, correct?

William C. "BJ" Losch III
President, Live Oak Bancshares

Yeah. I think if you're looking at it on a gross basis, if you will, with the PPP and the benefit that we've had there, yeah, the answer is yes. On the adjusted basis, you know, I do think, like we talked about, there's still a little bit of margin expansion. There's quite a bit more net interest income growth from the production that we've already put on the balance sheet. We've got flexibility on gain on sale because of what you know kind of portfolio we have that is eligible for sale, so we can be discerning, pick and choose on that side.

Then, you know, all of that should more than cover the increases in expenses as it relates to hiring and investment in technology. I think the revenue engine is incredibly helpful and supportive for continuing to pay for our expense growth over the next several quarters.

Michael Perito
SVP, Head of Corporate Strategy and Head of Investor Relations, Provident Financial Services

Got it. Makes sense. Thank you, guys. I appreciate it.

William C. "BJ" Losch III
President, Live Oak Bancshares

Thanks, Michael.

Operator

Thank you. Our next question comes from the line of Chris Donat from Piper Sandler. Your line is now open.

Chris Donat
Senior Research Analyst, Piper Sandler

Thanks. Good morning, everyone. Appreciate you taking the questions here. Had one for Steven about the boring credit quality. Use the phrases not out of the woods and not taking our eyes off the ball. Chip, I'm going to be another sell side analyst asking a forward-looking question here. Is there any point in coming quarters where you think you might be able to relax a little bit? Or just with the pandemic and the macro situation, it's going to be tough to really relax for a while.

Steven J. Smits
Head of Commercial Banking, Live Oak Bancshares

Chip, I can take it. This is Steve. Chris, I'm paid not to relax. I won't. My point is we will never be complacent. We'll never spike the ball. That's what's been successful and worked for us, and we'll continue to do so. We're fully aware that we need to focus on inflation. We need to focus on supply chain. We need to focus on the political environment. We need to train our folks to work with our borrowers, ask the right questions, so we have a very good pulse on our borrowers and how they're doing, and we react to that, and try to be as proactive as we can.

Again, I think we're in a really, really good place, much better place than I would have first thought when pandemic first hit. I think that has a lot to do with the type of portfolio that we've built over the last more than a decade. We'll just continue to do what works for us going forward, and we won't shy away from the challenges that might or may not be in front of us.

Chris Donat
Senior Research Analyst, Piper Sandler

Okay. Steve, just to follow up on that one. When I look at the loan origination graphic on slide 16, with the year-to-date originations and year-on-year origination growth, does what you just commented about filter into that? It certainly must. Can you just talk about how it does with, like, inflation concerns, supply chain concerns, all the other more recent developments beyond the pandemic?

Steven J. Smits
Head of Commercial Banking, Live Oak Bancshares

Well, to make a couple of comments. First of all, our model is incredibly powerful, and it allows us to expand and contract in various industries based on the pressures in front of them. We do that. Also, our domain expertise in so many of these areas is incredibly powerful to give us a very close pulse on what's facing those businesses in those areas. Also, I'll make a comment that we also manage risk through participations, which has been very successful for us, and we've put a lot of investments in growing that capacity over the years. Y ou can look at senior housing, you can look at middle market, where we're making really good inroads.

However, about 50% of what you see there, we manage the risk through participations, and that also gives us a very good tool to control our risk tolerance as well.

Chris Donat
Senior Research Analyst, Piper Sandler

Got it. Thank you very much, Steve.

Operator

Thank you. Our next question comes from the line of William Wallace from Raymond James. Your line is now open.

William J. Wallace IV
CFO, Origin Bancorp, Inc

Hi, thanks for taking my question. Maybe you'd like to just try to put a bow on the expense line of questioning. You know, if we kind of just think about the comments that you made about some investments in people, I believe in the press release, you talked about T&E starting to normalize, et cetera. So some expense pressures there, but revenue growth driving continued operating leverage. If we think about it from an efficiency ratio perspective, maybe just help us think about in the current interest rate environment where efficiency could trend to, say, in the next year and a half to two years.

William C. "BJ" Losch III
President, Live Oak Bancshares

Let's kind of put aside, you know, PPP and runoff and all those types of things, right? Just think about, you know, where we sit in third quarter at a 56% efficiency ratio, kind of on an adjusted basis. That's been trending down, you know, given our strong PPNR growth. If we can continue to generate PPNR growth, which, as you know, is just simply revenues minus expenses, we're gonna inherently spend less to make a dollar, and the efficiency ratio is gonna improve. Over the next couple quarters, you know, I can think about it continuing to trend down a couple hundred basis points over that time. Our longer-term goal would continue to move that even further down as we build the earnings engine.

William J. Wallace IV
CFO, Origin Bancorp, Inc

Okay. Thank you. That's helpful. There's a couple of comments made about the premiums on loan sales under pressure a little bit. Correct me if I'm wrong, the incentives ended at the beginning of this quarter, correct? If that's the case, can you just talk a little bit about how premiums have trended quarter to date?

William C. "BJ" Losch III
President, Live Oak Bancshares

Yeah. We really started to see a change in the premiums, really actually at mid-quarter of this quarter. Really in August, it started to change. Premiums, you know, they're gonna be different for different products, but on balance, maybe 150-200 basis points lower. We did a little bit of work in the third quarter to sell a little bit more on the longer fixed rate side to take advantage of what we saw was historically higher premiums and to take a little bit of interest rate risk off the books. We'll look this quarter to be a little bit more opportunistic in terms of looking at premiums and the mix between SBA and USDA going forward.

You know, premiums are gonna continue to be under pressure because of the reintroduction of the SBA fees and the dealer excess inventory that's out there, particularly going into year-end. Again, all of that to say is we have better insights, arguably, than anybody in this industry as it relates to SBA and premium trends and what's going on in the secondary market. The flexibility that we've got with the guaranteed portfolio and our ability to pick our spots on when and how we sell is gonna be really helpful to us.

William J. Wallace IV
CFO, Origin Bancorp, Inc

Okay. Thank you. My last question, you had a slide, I think it's slide 28, that just gave some stats around how successful the conversion to Finxact was. I wonder if you could just provide us with any updates on how the beta testing is going with several of the larger banks.

William C. "BJ" Losch III
President, Live Oak Bancshares

Finxact.

James S. "Chip" Mahan III
Chairman and CEO, Live Oak Bancshares

Oh. I think it's going pretty well, don't you, Neil? I don't know how much Frank would want us to disclose.

Neil L. Underwood
Ex-President and Board Member, Live Oak Bancshares

Yeah, I think, you know, having Live Oak as the first bank that's live, that's actually done a conversion from the old core is a meaningful inflection point. While I think he would be happy with us sharing, he's got over 12 banks in implementation right now. I just, it just bodes well for the velocity and the momentum of that company and their product market fit.

William J. Wallace IV
CFO, Origin Bancorp, Inc

Okay. I really appreciate that update. Thank you very much. I'll step out.

Operator

Thank you. At this time, I am showing no further questions. I would like to turn the call back over to Chip Mahan for closing remarks.

James S. "Chip" Mahan III
Chairman and CEO, Live Oak Bancshares

Thank you, ma'am. We enjoyed today's call. We enjoyed your questions, and we'll see you in 90 days.

Operator

This concludes today's conference call. Thank you for participating. You may now disconnect.

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