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Earnings Call: Q1 2023

Apr 25, 2023

Operator

Good afternoon. My name is Robert, and I'll be your conference facilitator today. At this time, I'd like to welcome everyone to the Manhattan Associates first quarter earnings call. All lines have been placed on mute to prevent any background noise. After the speaker's remarks, there will be a question and answer period. If you'd like to ask a question during this time, simply press star one on your telephone keypad. If you'd like to withdraw your question, simply press star two on your telephone keypad. As a reminder, ladies and gentlemen, this call is being recorded today, April 25th. I would now like to introduce your host, Mr. Michael Bauer, Head of Investor Relations of Manhattan Associates. Mr. Bauer, you may begin your conference.

Michael Bauer
Head of Investor Relations, Manhattan Associates

Great. Thank you, Robert. Good afternoon, everyone. Welcome to Manhattan Associates 2023 first quarter earnings call. I will review our cautionary language and then turn the call over to Eddie Capel, our CEO. During this call, including the question and answer session, we may make forward-looking statements regarding future events or the future financial performance of Manhattan Associates. You are cautioned that these forward-looking statements involve risks and uncertainties, are not guarantees of future performance, and that actual results may differ materially from the projections contained in our forward-looking statements.

I refer you to the reports Manhattan Associates files with the SEC for important factors that could cause actual results to differ materially from those in our projections, particularly our annual report on Form 10-K for fiscal year 2022, and the risk factor discussion in that report, as well as any risk factor updates we provide in our subsequent Form 10-Qs. We note in particular that turbulent global macro environment could impact our performance and cause actual results to differ materially from our projections. We're under no obligation to update these statements. Our comments include certain non-GAAP financial measures in an effort to provide additional information to investors. We have reconciled all non-GAAP measures to the related GAAP measures in accordance with SEC rules.

You'll find reconciliation schedules in the Form 8-K we submitted to the SEC earlier today and on our website at manh.com. I'll turn the call over to Eddie.

Eddie Capel
CEO, Manhattan Associates

Thanks, Mike. Well, good afternoon, everybody, and thank you for joining us as we review our first quarter results and discuss our updated full year 2023 outlook. Well, Manhattan Associates is off to a strong start in 2023, reporting record results. Q1 total revenue was $221 million, up 24% as reported, and 33% if normalized for our cloud transition. Earnings per share was $0.80, also up 33%. Both this top and bottom line results exceeded our expectations. Demand is strong, customer satisfaction is high, and our growing investment in research and development has positioned Manhattan as the leading innovator in supply chain execution, omnichannel solutions, and retail point of sale.

These favorable characteristics contributed to Q1 being our eighth consecutive record revenue quarter, highlighted by year-over-year 53% growth in cloud revenue, 29% growth in services revenue, and 20% revenue growth across all our geographies. These strong results drove our top line outperformance and solid earnings leverage in the quarter. RPO, the leading indicator of our growth, increased 42% to $1.2 billion over Q1 2022, as demand for our mission-critical cloud solutions continues to be strong and resilient across our product portfolio. From a vertical perspective, retail, manufacturing, and wholesale continue to drive more than 80% of our bookings for the quarter. Across our solutions, the subverticals are nicely diversified.

For example, in the quarter, cloud deals won include a discount retailer, a health solutions company, a grocery retailer, an industrial manufacturer, a specialty retailer of automotive parts, and a fashion brand, as well as a number of others. Win rates in the quarter were about 75%, with 25% of new cloud bookings being generated from net new logos. Additionally, whilst the mix of bookings will vary on a quarterly basis, we had notable cross-sell strength in the quarter. As discussed in prior calls, Manhattan's cloud native platform makes unifying mission-critical commerce and supply chain systems a real option versus simply an aspiration. For our customers, this can result in reduced IT complexity, increased revenue, and improved profitability. For Manhattan, it's a natural catalyst to extend our best-of-breed product footprint within our existing customer base.

This differentiation provides Manhattan Active Solutions with another clear advantage over our competition. Our strong product activity continues to drive our services pipeline and growth. Importantly, our professional services team continues to perform very well for our customers and completed well over 100 go lives in the quarter. Our solution pipeline remains robust, with encouraging demands across our product suites, with new potential customers representing about 35% of our total pipeline. While we remain appropriately cautious regarding the global economy, we continue to set aggressive growth and investment goals. This includes strategic investments in industry-leading innovation, further enablement of customer success, and expanding our addressable market. From a hiring standpoint, we continue to anticipate adding roughly 400-500 new employees this year, and have already welcomed over 150 new employees to the Manhattan family just in Q1 alone.

Turning to the product front. Each year around about this time, we participate in a definitive vendor landscape set of definitive landscape studies for our WMS, TMS, and OMS applications. For WMS and TMS, Gartner publishes an annual Magic Quadrant report. For OMS, Forrester publishes their Omnichannel Wave report every other year. While the results of the WMS Magic Quadrant won't be released until early next month, we're hopeful to make it 15 consecutive times as a definitive leader for WMS in this report. For TMS, though, I'm happy to share for the fifth consecutive year, or fifth consecutive time actually, we've been named a leader in the TMS Magic Quadrant.

Our commitment to high levels of investment and innovation in TMS is born in both our strong showing in the MQ and strong levels of project activity across four continents. The Forrester Omnichannel OMS Wave was published this month, and for the second consecutive time, Manhattan Associates is the only leader in the Wave. Having a single leader across consecutive waves, given it's the report only comes out every two years, is highly unusual, and it reflects a technical strength and unmatched functionality that has been generated from our 18 years of strong investment in this critical solution. As the Forrester analysis shows, no vendor really comes close to matching our depth and breadth of capability across customer service, inventory availability, real-time order promising, fulfillment optimization, and in-store execution.

Of course, we deliver each of WMS and TMS and OMS on our industry-leading and unified Manhattan Active Platform, which is our cloud-native application architecture and development platform. Manhattan Active WM continues its strong performance, measured in terms of new wins and successful customer adoption and go lives. With over 100 Manhattan Active WM customers, we continue our strong track record of being selected to run the largest and most sophisticated supply chains. We also continue to strengthen our diversity of industry and geographic coverage. Shifting gears just a little bit to our omnichannel solutions. We're happy to report that we took another very significant customer live with our Point of Sale solution this quarter. In addition to delivering our cloud-native Point of Sale across their store fleet, we also executed a three-channel order management go live simultaneously.

Our OMS is really unique in its ability to simultaneously optimize retail, wholesale, and e-commerce orders. This, combined with our point of sale, gives us the ability to help this particular customer deliver omnichannel operational excellence and to provide a technology template for a number of other significant specialty apparel brands within their group. At Momentum this year, we're thrilled to have a number of point of sale customers presenting on the value that they're deriving from the rollout of our omnichannel point of sale. Now, speaking of Momentum, our annual user conference, which is coming up here in a month or so, will be in Scottsdale, Arizona, one of our favorite venues. This year's theme is Moving Life and Commerce Forward. We, our customers, and our partners will bring that theme to life in many creative and informative ways.

We're excited. We're excited to have our customer and our partner community come together with so many critical supply chain commerce topics to discuss at this time. We'll also be demonstrating the unique advantages that we deliver when we assemble multiple Manhattan Active applications together. The Manhattan Active Architecture empowers our customers and our partners to leverage their creativity and technical prowess, to start with our market-leading application functionality, and to extend it to drive even more positive change for their businesses and their customers. Finally, we're very excited about the advanced work that we're doing, determining how to best take advantage and leverage modern natural language models like ChatGPT and Bard, another topic that we'll be presenting on and discussing in detail at Momentum. That concludes my business update.

Dennis is gonna provide you with an update on our financial performance and outlook for the rest of the year. I'll close our prepared remarks with a brief summary before wed move to Q&A. Dennis?

Dennis Story
CFO, Manhattan Associates

Thanks, Eddie. Our Manhattan global teams continue to execute exceptionally well in a challenging macro environment. For the quarter, we delivered a strong, balanced financial performance across top line growth, operating margin, and cash flow. On an as-reported basis, our Q1 results compare favorably to the Rule of 50, and if our revenue growth is normalized for our cloud transition, which excludes license and maintenance revenue, our results exceed the Rule of 60. FX in the quarter was a 1-point headwind to revenue growth, a nearly 2-point headwind to year-over-year RPO growth, and about 40 basis points of tailwind to sequential RPO growth. Now to our Q1 results. Growth rates are reported on a year-over-year basis unless otherwise stated, and I'll let the numbers speak for themselves. Total revenue was a record $221 million, up 24%.

Excluding license and maintenance revenue, which removes the compression driven by our cloud transition, our total revenue was up 33%. Cloud revenue totaled $57 million, up 53%. As Eddie highlighted, we ended the quarter with RPO of $1.2 billion, up 42% compared to the prior year and up 10% sequentially. As of March 31st, 98% of our RPO represents cloud-native subscriptions. How about the global services team? Global services revenue was a record $116 million, up 29% as cloud sales continue to fuel services revenue growth globally. Operating profit totaled $64 million with adjusted operating margin of 28.8%, up 190 basis points year-over-year. Our performance was driven by strong cloud and services revenue growth, combined with operating leverage as our cloud business scales.

Importantly, as Eddie discussed, we continue to invest for future growth. This resulted in Q1 earnings per share of $0.80, up 33%, and GAAP EPS of $0.62, up 29%. A company that generates GAAP earnings. Turning to cash, operating cash flow was $59 million, up 85%. This resulted in a 30% adjusted EBITDA margin and a 26% free cash flow margin. Remember, like full year 2022, full year 2023 cash taxes will be negatively impacted by the Tax Cuts and Jobs Act. Moving to the balance sheet, deferred revenue increased 34% to $218 million. We ended the quarter with $182 million in cash, and lo and behold, zero debt.

Accordingly, we leveraged our strong cash position and invested $74 million in share repurchases in the quarter. Our board has approved the replenishing of our $75 million share repurchase authority. How about them apples? That covers the Q1 quarter, on to our updated 2023 guidance. As consistently mentioned, our financial objective is to deliver sustainable double-digit top line growth and top quartile operating margins benchmarked against enterprise SaaS comps. This includes a balanced investment approach to growth and profitability. With our strong start to the year and increasing visibility, we are raising our 2023 revenue operating margin and earnings per share guidance. We are also reiterating our 2023 RPO guidepost range and midpoint of $1.35 billion.

Consistent with our recent earnings releases, our guideposts and guidance ranges can be found in today's earnings release supplemental schedules. All guidance references made on today's call will be the midpoint of their respective ranges. As noted on prior earnings calls, we will be updating our RPO outlook on an annual basis. As previously discussed, our bookings performance is impacted by the number and relative value of large deals we close in any quarter, which can potentially cause lumpiness or nonlinear bookings throughout the year. For full year 2023, we expect total revenue of $860 million, up $34 million or 4% from our prior midpoint of $826 .5 million. Excluding license and maintenance attrition, this represents 20% growth. All in, our target is 12%.

For Q2, we expect total revenue of $216 million, or 21% growth ex license and maintenance. All in, our target is 13% growth. For operating margin, we are increasing the midpoint to 26.5%, up from our prior midpoint of 26%. Included in this outlook is roughly 200 basis points of headwind from the reduction in license and maintenance revenue. As Eddie highlighted, given the combination of our demand and size of our opportunity, we continue to invest in our business. We believe this near-term margin trade-off well positions Manhattan Associates to expand our TAM, deliver long-term recurring revenue growth and cash flows. At the midpoint, we are targeting Q2 operating margin of 26.5%, Q3 26%, and accounting for Q4 retail peak seasonality, 24.5%.

Our full year adjusted EPS outlook is increasing by $0.20- $2.88, up 7% from our prior midpoint of $2.68. On a quarterly basis, we are targeting Q2 and Q3 to be $0.72, and accounting for Q4 retail peak seasonality, $0.64. For GAAP EPS, our midpoint increases by $0.15- $2.03, up 8% from our prior $1.88 midpoint. For Q2, we are targeting GAAP EPS of $0.50. Here are some additional details on our 2023 outlook. Yes, we are increasing our cloud revenue midpoint to $240 million, representing 36% growth, and is up 3% over our prior midpoint of $234 million.

On a quarterly basis, we are targeting $59 million in Q2, $61 million in Q3, and $63 million in Q4. For services, we are increasing our forecast of $455 million-$463 million. The $459 million midpoint represents 17% growth and is up $27 million or 6% from our prior $432.5 million midpoint. On a quarterly basis, we are targeting Q2 services revenue of $118 million, Q3, $119 million, and accounting for Q4 retail peak seasonality, $106 million. Moving to maintenance, we are targeting a range of $126 million-$128 million or an 11% decline at the midpoint.

On a quarterly basis, we are targeting Q2, $32 million, Q3, $30.5 million, and Q4, $29 million. We expect hardware revenue of $5 million per quarter and expect license of $2 million in Q2 and $1.5 million in Q3 and in Q4. For consolidated subscription, maintenance, and services margin, we continue to target about 54% for the full year. On a quarterly basis, we are targeting approximately 54.5% in Q2 and Q3, and 54% in Q4. Finally, we expect our tax rate to be 21.5% and our diluted share count to be 62.8 million shares, which assumes no buyback activity. In summary, fantastic execution by the Manhattan team. Thank you, and back to Eddie for some closing remarks.

Eddie Capel
CEO, Manhattan Associates

Yeah. Terrific. Thanks, Dennis. Well, we're very pleased. We're pleased with our strong start to the year and our record financial results. As always, we expect this year to be one of great accomplishments. Before opening up the call to questions, I'd like to share a couple of recent ones. Firstly, earlier this week, Manhattan Associates celebrated an important milestone, 25 years as a Nasdaq-listed public company. We're very proud of that. Second, for the 11th consecutive year, our team members voted Manhattan as a top workplace in Atlanta. This award follows similar recognitions that Manhattan has earned around the globe over the past 12 months. Congratulations to all of our team members, and thank you for all the great work and your dedication to our customers. That concludes our prepared remarks.

Rob, we'd be happy to take any questions now.

Operator

Thank you. At this time, we'll be conducting a question and answer session. If you'd like to ask a question, please press star one on your telephone keypad. A confirmation tone will indicate your line is in the question queue. You may press star two if you'd like to remove your question from the queue. For participants using speaker equipment, it may be necessary to pick up your handset before pressing the star keys. One moment, please, while we poll for questions. Our first question comes from Terry Tillman with Truist Securities. Please proceed with your question.

Terry Tillman
Managing Director, Truist Securities

Yeah. Thanks. Good afternoon, really strong results. Congrats on that, I guess happy birthday, MANH. The first question, I guess, Eddie, do y'all still have that office in Manhattan Beach, that little cute office? Is that still in the office portfolio?

Eddie Capel
CEO, Manhattan Associates

We don't, Terry. We've been very happy with our financial performance over the last 25 years. If only we'd have owned that real estate, I think it might have outstripped us. No, we don't, unfortunately.

Terry Tillman
Managing Director, Truist Securities

Okay. Fair enough. Yeah, just a quick question for you, Eddie. I think in the prepared remarks, you were talking about, you know, increased cross-selling. What I'm curious about now.

Eddie Capel
CEO, Manhattan Associates

Yes.

Terry Tillman
Managing Director, Truist Securities

Is you've got 100+ customers on the cloud WMS, so that's great to see. You know, the idea here is these become unified workflows, and when folks get on the microservices architecture, how are the conversations going in kind of the light bulb or the aha moments in terms of, wow, these are integrated workflows, and, you know, really kind of starting to tip the scales and getting them to buy in the OMS or the TMS or other solutions? Just a maybe an update on where you are in those kind of, hopefully, aha moments, and then I had a question for Dennis.

Eddie Capel
CEO, Manhattan Associates

Yeah. Well, you know, I think the, certainly those, your expression is the light bulbs are going on. Frankly, I think it's a little different. Honestly, I think our customers in the marketplace have been looking for integrated workflows and hoping for when to integrated workflows for a long, long time, but it's frankly been very difficult to realize them. We now have a solution to be able to actually realize that, you know, that objective, and it becomes a real, you know, a real option versus, as I mentioned, just a, just an aspiration. There's you know, then, i n answer to your question, the conversations are going very well, particularly with our strategic, you know, customers.

Usually, when we're talking about whether it be WMS or TMS or OMS, and the specific need of that specific customer at that specific time. There are also conversations about all of our other solutions, you know, in terms of what that roadmap looks like to move from one to the other, to the other. As we had mentioned, you know, cross-sell was particularly strong this quarter. It's gonna bounce around a little bit for sure, but certainly those conversations are very encouraging.

Terry Tillman
Managing Director, Truist Securities

Got it. I guess, Dennis, for you, congrats on DSOs and GAAP earnings. My question relates to the cloud subscription revenue has been accelerating strongly, and it accelerated again in 1Q, and it was really actually notable upside. I'm curious, maybe each quarter could be different variables that drive notable upside, but is there anything you can share about in the first quarter, whether it was just accelerated kind of go lives or maybe more users or expansion deals, just anything more on just the level of positive variance? Thank you.

Dennis Story
CFO, Manhattan Associates

I mean, the primary driver is the ramp, the compounding starting with these ramp deals, highly successful for us. That's the big driver.

Eddie Capel
CEO, Manhattan Associates

Yeah. We've had a few. I wouldn't say it's a landslide. We've certainly had a few projects that moved more quickly. Sort of a little different, subtly different to the ramp that was projected, that customers brought in production environments more quickly than they were expecting. That was helpful too.

Terry Tillman
Managing Director, Truist Securities

Congrats again. Thanks.

Eddie Capel
CEO, Manhattan Associates

Thank you, Terry.

Dennis Story
CFO, Manhattan Associates

Thanks, Terry.

Operator

Our next question is from Brian Peterson with Raymond James. Please proceed with your question.

Brian Peterson
Managing Director in Application Software, Raymond James

Hi, gentlemen. Thanks for taking the question, and congrats on the results. Eddie, I wanted to start on point of sale. You guys have had some success there. You know, I'd love to hear about, you know, maybe the ramp of that product and how we should think about that contributing to RPO or growth over the long term, and how excited are you in that portfolio and how that can ultimately fit in?

Eddie Capel
CEO, Manhattan Associates

Yeah. I mean, look, it's a reiteration of me saying I'm very excited about where we, you know, where we are there. The objective is to get, you know, a 10 or a dozen live and referenceable customers by the end of the year 'cause I think that's when, you know, sort of the flywheel begins to, you know, begins to start. We're certainly on track. You know, we're certainly on track for that. You know, in terms of, you know, the financial impact of point of sale on our financial results, you know, frankly, it's pretty minimal at the moment. Which is frankly, is great.

That's a function of, you know, a solid performance across the rest of the product portfolio as well, but, you know, the opportunity for strong CAGR in that, you know, in that space is certainly there for us. You know, look, you know, back to a little bit of the same about the same response to the previous question, the conversations about the roadmap for modern technology in the retail store are definitely ramping up. There's I think, you know, continue to be more excited than ever about the opportunity that lies in front of us.

Brian Peterson
Managing Director in Application Software, Raymond James

Understood. Maybe a follow-up to Terry's question on cross-sell. You know, how do you think about what was really strong this quarter? And as you guys build out the portfolio, does the cross-sell motion change a little bit, right? I guess I'm just curious how that could evolve potentially over the next three to five years. Thanks, guys.

Eddie Capel
CEO, Manhattan Associates

Yeah. It was good balance, Brian. There was nothing that really stood out. It was nice balance across WMS, TMS, and OMS. You know, sort of typical ratios for us and across the geographies. That was good to see. I would, you know, in terms of what the typical motion, if you know, if you think about, you know, which products might come first in the, you know, in the portfolio of implementations and so forth, it really depends. You know, it depends on the customer's needs, the vertical focus changes that dependency of need a little bit across the product suite.

Again, for us, it, you know, it's not really that important which goes first because we've got a unified suite of solutions that can meet any roadmap needs. You know, we've. At cross-sell this quarter was, you know, a little, a tick over 35% of our new bookings this quarter came from cross-sell. Again, pretty encouraging.

Dennis Story
CFO, Manhattan Associates

Nice big brands too.

Eddie Capel
CEO, Manhattan Associates

Yeah. Yes, nice big brands.

Operator

Our next question is from Joe Vruwink with Baird. Please proceed with your question.

Joe Vruwink
Senior Research Analyst, Baird

Great. Hi, everyone. I guess I'll start with a macro question. You know, the general indications we've heard this year have been that larger enterprise customers still very much forging ahead and thinking about what modernization needs to happen. If there's maybe any signs of stresses, it's probably at the lower end of the market, which I imagine isn't served by Manhattan to begin with. I guess I'll ask, any changes you're seeing from a macro sense or even changes within any particular segment of the business?

Eddie Capel
CEO, Manhattan Associates

No, not really, Joe. You know, we've got, you know, we've diversified more obviously, more and more over the last few years. You know, less retail focus for us. Although, you know, still a lot of work going on in retail, but a lot of manufacturers and wholesalers going direct to consumer. You know, that obviously is very important to, you know, to us. You know, in terms of where the slowness, where the softness might be, you know, we haven't seen it in any particular segment or frankly, in any particular tier. There are, you know, there are winners and losers in, you know, in every tier.

Obviously, we've seen some of the, you know, larger, and maybe not the largest, but some of the larger retailers be, you know, pretty negatively impacted, as well as some of the, you know, some of the specialty, you know, specialty guys. But about 35%. You know, the other thing is about 35% of our pipeline is coming from new logos, companies that we've never done, you know, never done business with before. A lot of those tend to be outside of our typical, you know, vertical, you know, vertical focus. Look, you know, we all see the macro challenges. We hear the headlines from the companies that are struggling. But we've seen no particular concentration across either our customer base, our geographies, or our verticals.

Joe Vruwink
Senior Research Analyst, Baird

Okay. Great. Then I guess I'll ask a cross-sell question, too, but maybe a bit open-ended. How do you think this begins to change your model in a financial sense? Do you think this maybe becomes a driver of higher services utilization? Does new cloud revenue end up activating more quickly than, you know, in the past, you know, being tied to more of a long WMS rollout? And, you know, what might be a reasonable timeframe when you think about this increasing share of bookings coming from cross-sell? When do some of these things maybe start to impact the revenue model as it's reported?

Eddie Capel
CEO, Manhattan Associates

You mean, product cross-selling, Joe?

Joe Vruwink
Senior Research Analyst, Baird

Yes.

Eddie Capel
CEO, Manhattan Associates

'Cause-

Joe Vruwink
Senior Research Analyst, Baird

Yes.

Eddie Capel
CEO, Manhattan Associates

Yeah. Well, we feel like we're doing pretty good. You know, as I mentioned, a little more than 35% of our new bookings this quarter came from cross-sell. Okay? 25% of our new bookings came from brand new logos. Okay? Obviously, the balance is, you know, from existing customers, and buying more of what they've already got. You know, we look at that and feel like it's, you know, it's pretty balanced, frankly. You know, as you know, we've been in recent quarters, the past six quarters, eight quarters, we've been as high as 50% of our new bookings coming from new logos. You know, we've been as low as 25% from cross-sell. You know, it bounces around a little bit quarter to quarter.

That balance of cross-sell, you know, increased sales of the same product to existing customers and new logos is pretty strong. We don't see that changing, you know, other than the variability quarter by quarter, for the foreseeable future.

Joe Vruwink
Senior Research Analyst, Baird

Okay. Thank you very much.

Eddie Capel
CEO, Manhattan Associates

Sure. Our pleasure, Joe. Thank you.

Operator

Our next question is from Matt Pfau with William Blair. Please proceed with your question.

Matt Pfau
Research Analyst, William Blair

Nice results. Thanks for taking my questions, guys. Yeah, can you hear me?

Eddie Capel
CEO, Manhattan Associates

Yes.

Dennis Story
CFO, Manhattan Associates

Sure.

Eddie Capel
CEO, Manhattan Associates

Yeah.

Matt Pfau
Research Analyst, William Blair

Okay. Hey, just wanted to ask, when you look at your business, you know, what sort of tie is there to perhaps your new build-out of warehouse or fulfillment space? As the cost of capital has increased and some of these developers have pulled back a bit on their development of new space, does that have any impact on you, or is it more of conversion of existing warehouse space for you?

Eddie Capel
CEO, Manhattan Associates

It's mostly the conversion and modernization of existing space. You know, it's. You ask an interesting question. I don't have the percentage off the top of my head, to be perfectly honest with you. It's in the range of 10%, maybe even less of our implementations going into new buildings. Certainly the preponderance of what we're doing is, you know, you know, sort of brownfield work, whether it be only the modernization of the software or the retrofit of a building with additional automation and software.

Matt Pfau
Research Analyst, William Blair

Got it. That's helpful. You know, when we look at the number of net new customers or bookings coming from net new customers this quarter, it's, you know, lower than that 35% in the pipeline this quarter. I think it was higher, you know, the past several quarters-

Eddie Capel
CEO, Manhattan Associates

Yep

Matt Pfau
Research Analyst, William Blair

before that. How do you sort of think about the ideal mix there, where you're bringing, you know, enough new customers on to have enough cross-sell opportunities down the road?

Eddie Capel
CEO, Manhattan Associates

Yeah. I think, you know, look, clearly it's important to look at it at least annually, not as a quarterly number, if not even a longer, you know, longer duration. Our target is about 1/3 . You know, we feel like if we can get about 1/3 of our new bookings from new logos, that'll fuel the future cross-sell opportunity like crazy, frankly.

Dennis Story
CFO, Manhattan Associates

Yeah. For the past 10+ years, we've, you know, carried about a 30%-35% new logo balance in our pipeline.

Matt Pfau
Research Analyst, William Blair

Great. Thanks, guys. Appreciate it.

Eddie Capel
CEO, Manhattan Associates

Our pleasure, Matt. Thank you.

Operator

Our next question is from Mark Schappel with Loop Capital Markets. Please proceed with your question.

Mark Schappel
Managing Director, Loop Capital Markets

Hi. Thank you for taking my question. Nice job on the quarter. Exceptionally good job.

Eddie Capel
CEO, Manhattan Associates

Thanks, Mark.

Mark Schappel
Managing Director, Loop Capital Markets

Eddie, in an earlier question, you noted that, you know, many of your new customers are coming from verticals outside of, the, you know, the core markets or the core verticals. I wonder if you could just go a little deeper into what verticals these customers are coming from, and also how are many of these new customers or new logos, how are they finding their way to Manhattan?

Eddie Capel
CEO, Manhattan Associates

Well, first of all, you know, industrial manufacturers, life sciences, high tech, you know, would be three that sort of jump out to me that are, you know, new or bigger verticals for us now than they were historically. Really most of that work is driven by those companies doing something that's more direct to consumer. It may not be direct to consumer in the purest sense of, you know, to the doorstep and so forth, but a lot of the healthcare, life sciences and healthcare solutions companies, for example, are shipping smaller quantities of very high value goods to individual pharmacies, doctor's offices and so forth. It looks just a lot more like retail.

That capability, as you know, requires a good deal of sophistication, a great deal of control and a great deal of precision. You know, so I think, you know, look, we could talk a lot about the, you know, this space, but those would be the highlights, I think.

Mark Schappel
Managing Director, Loop Capital Markets

Okay, great. Thank you. Then as a one follow-up, on the marketing front, I mean, the company's very well known in the warehouse. It's less known in, say, order management. I was wondering if you just give us a little insight into what some of your marketing efforts are to drive awareness, you know, of your order management and point-of-sale solutions. I think you gave a little bit of that in your pre-prepared remarks. You were talking about some of the-

Eddie Capel
CEO, Manhattan Associates

Yeah.

Mark Schappel
Managing Director, Loop Capital Markets

the industry analysts.

Eddie Capel
CEO, Manhattan Associates

Yes.

Mark Schappel
Managing Director, Loop Capital Markets

Wonder if you could just expand on that?

Eddie Capel
CEO, Manhattan Associates

Yeah. Well, we feel pretty good about our position in the order management space now, Mark, to be perfectly honest with you. You know, the sort of preeminent analyst in that space, analyst firm in that space tends to be Forrester. For, you know, the last four to six years, they put us as the only leader, you know. They have a wave process versus a quadrant, but we're positioned as the only leader in that, you know, in that space. We feel pretty good about our awareness there. Clearly, point of sale is where we've gotta continue to cross the bridge and to bang the drum. We're doing that.

You know, at every possible turn, we're talking about the next generation of point of sale solution that we believe, you know, retailers need. We're not gonna continue to stop banging that drum. There is that but of we've got to have a material number of live referenceable customers in that space to really get that flywheel going and be representative of what our solutions can do. Of course, the beauty of point of sale solutions is, you can test them as a consumer pretty quickly anytime you want. You know, we feel good about getting the reach of our solutions out there.

The target has been to have, again, about 12 referenceable customers for Point of Sale by the end of the year, because it's just my you know, personal opinion, about that number starts to get, you know, sort of to bring gravity and materiality to what, you know, to what we're doing. We already operate from a store execution perspective. in a little over 20,000 stores today, installed and live, not with Point of Sale, but with the execution system, buy online, pickup in store, curbside pickup, store inventory management, ship from store, fulfill from store, all of those kinds of things live in over 20,000 stores.

Of course, our objective is to bring our point of sale solution to all of those stores and more as well and feel like, you know, we're making pretty good progress.

Mark Schappel
Managing Director, Loop Capital Markets

Thanks. That was helpful. Thanks.

Eddie Capel
CEO, Manhattan Associates

Let me just say, Mark, if, you know, if you got any neighbors that are retailers, feel free to share the news. We'll, we'd love everybody to be talking about it.

Mark Schappel
Managing Director, Loop Capital Markets

I'll send them your way.

Eddie Capel
CEO, Manhattan Associates

Thank you.

Mark Schappel
Managing Director, Loop Capital Markets

Thanks.

Operator

Our final question is from Blair Abernethy with Rosenblatt Securities. Please proceed with your question.

Blair Abernethy
Senior Research Analyst and Managing Director, Rosenblatt Securities

Thanks. Nice, nice quarter, guys. Eddie, just following on your point of sale comments there. If you look, you know, 20 customers, a total of 20,000 stores, today, how are you know, are you 10% penetrated that with POS or, you know, 5%? Is there some sense of how big that opportunity could be for Manhattan?

Eddie Capel
CEO, Manhattan Associates

The penetration. Well, first of all, you know, 20,000, whilst we're proud of it is, you know, is only scratching the surface. That penetration into that 20,000 is don't quote me, but somewhere in the 2%-3% range. You know, that's why we're on one hand incredibly enthusiastic and excited about the space because we're making good, you know, good progress. It really isn't impacting our financial results just yet. Of course, you can cast your, you know, the vision forward and your mind forward and think about the potential positive impact that it can have on the future.

Blair Abernethy
Senior Research Analyst and Managing Director, Rosenblatt Securities

Okay, great. Thank you. Just shifting over to the international business. You know, both the EMEA and APAC, growing at or above-

Eddie Capel
CEO, Manhattan Associates

Yep

Blair Abernethy
Senior Research Analyst and Managing Director, Rosenblatt Securities

the company overall rate, which is encouraging. Can you just, you know, give us a little more color on what's happening in EMEA and APAC for Manhattan? Are these, you know, net new customers? Do you offer cloud in APAC? Just kind of wondering what sort of, what's the dynamic look like there from a new customer standpoint?

Eddie Capel
CEO, Manhattan Associates

Yeah. Yeah. Good, good question. The answer is yes, we offer cloud, you know, across the globe. In fact, you know, many of our customers are international and global organizations that are, you know, that are rolling out internationally. Yes is the answer to that question. You know, in terms of both APAC and EMEA, you know, if you look at the subregions or the countries inside of those theaters, you know, some are more vibrant than others. Look, this is not the time to go down every single country and so forth. You know, if you, if you go through Europe, you'd say, well, you know, certainly, things in the U.K. are a little more suppressed than, you know, than elsewhere.

We, you know, we used to have a, not huge, but reasonably healthy business in Russia, of course, which we've, you know, which we've shut down. You move to APAC, and Australia is certainly quite vibrant. Southeast Asia is quite vibrant. You know, China, for a variety of reasons, has been a bit slower. But look, that's why we have, you know, an international business to help with, you know, A, supporting our customers where they need us to be, but also to smooth out some of those lumps here and there, by specific region. At the end of the day, you know, we're managing through all that lumpiness region by region, I think exceptionally well, and that's why you see the performance from the international markets.

Dennis Story
CFO, Manhattan Associates

Nice growth rates in generating earnings.

Blair Abernethy
Senior Research Analyst and Managing Director, Rosenblatt Securities

Yeah. Yeah. That's great. Okay, thanks, guys.

Eddie Capel
CEO, Manhattan Associates

Yeah. Our pleasure, Blair. Thank you.

Operator

We've reached the end of the question and answer session. I'd now like to turn the call back over to Eddie Capel for closing comments.

Eddie Capel
CEO, Manhattan Associates

Good. Thank you, Rob. Thanks everybody for joining us to review the QM results. As I said, we, you know, we feel really good about the start that we've made to 2023 here. We are just getting started. We've got big aspirations, as you know, expecting an exciting year ahead. We'll look forward to speaking with you in about 90 days to review our next chapter of the year. Thanks. Bye-bye.

Operator

This concludes today's conference. You may disconnect your lines at this time, and we thank you for your participation.

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