We're gonna go ahead and get started. Good morning, everyone. Welcome to the 2022 Morningstar Annual Shareholder Meeting. I'm Joe Mansueto, Chairman of the Board, and I'm glad you could all join us this morning. We're also happy to be back in person. It's been three years since we've been able to host you with the pandemic, and so it feels really good to be back in person and to see you face to face. I also hope you've had some time to go out and look at our products in the exhibit area outside the auditorium. Take a look at them. We've got some new enhancements to our products that I think you'll like. If you missed that opportunity in the morning, you'll have an opportunity when we take a break later this morning.
For those of you joining us virtually, we are pleased that our technology capabilities can facilitate your active participation in today's meeting. However you're connecting, thank you very much for spending time with us and being with us at our annual shareholder meeting. The format of our meeting will be consistent with prior years. Before we get to that, take a moment to read our safe harbor statement. Here's the agenda for this morning. Again, pretty consistent to prior years. There are three main parts to the meeting. First is the official business of the meeting, which I don't anticipate will take too long. We'll move to the next part of the meeting, which are management presentations.
We'll take a short break and come back for the ever-popular question and answer period. Now, if you have questions you'd like us to address during the Q&A portion, you'll have an opportunity to ask them via the Questions text box in the Broadridge platform or via chat or through audio or video participation if you're joining through the Zoom platform. Anyone here in the room can simply raise your hand when we reach that portion of the meeting, and we'll bring a microphone to you. We look forward very much to your questions and comments. I will note that if you are not here in person and you would like to vote during the official part of the meeting, you must be logged into the Broadridge platform using your control number provided with your proxy materials.
The meeting is being simulcast on both platforms, so participants will be able to hear and watch the meeting in its entirety. Now, before we get started, I'd like to introduce our directors, all of whom are here today. As I call your name, I'd like you to stand and face the audience. Robyn Diamante. Cheryl Francis. Steve Kaplan. Kunal Kapoor. Gail Landis. Bill Lyons. Doniel Sutton. Last is Caroline Tsay. Oh, and Steve Joynt. Did I miss that on my list? How did I? Oh, yes, I did. Apologies, Steve. Don't read anything into that.
You know, our board has just been a great resource to all of us, our management team, myself, throughout the whole year, and I'd like to thank all of you for all of your contributions, your guidance. It's been invaluable to Morningstar. Now I'd like to introduce our executive officers, Kunal Kapoor, our Chief Executive Officer, Jason Dubinsky, our Chief Financial Officer, and Danny Dunn, our Chief Revenue Officer, and Bevan Desmond, our head of talent and culture. I'd like to thank the executive team for all of your leadership and hard work during 2020 to make it a terrific year for Morningstar. Now I'd like to take this opportunity to introduce Rory Duhaney with KPMG, our auditors for 2022. Rory, would you or any of your colleagues like to make a statement at this time?
Thank you, Mr. Chairman. We're pleased to be part of your meeting today. We don't have a prepared statement, but we would be happy to take any appropriate questions directed at us.
Any questions for Rory, our auditors? Okay, if there are no questions, I'd like to get started with the official business of the meeting. Greg Malatia, a representative of Broadridge Financial Solutions, is here today to act as the Inspector of Election. Pat Maloney, our General Counsel, will now report on the mailing of the notice of the meeting and the number of shares represented at today's meeting.
Thank you, Joe. We are holding this meeting pursuant to a notice mailed on April 1 to each shareholder of record on March 14. A certified copy of the list of shareholders of record has been available at our offices for the last 10 days. I can report that we have established a quorum for the conduct of business at this meeting.
Thank you, Pat. Okay, the first item of business today is the election of our directors. We'll elect 10 directors today, who will hold office until the 2023 annual shareholders meeting or until their resignation or removal. The nominees for directors are Robyn Diamante, Cheryl Francis, Steve Joynt, Steve Kaplan, Kunal Kapoor, Gail Landis, Bill Lyons, Doniel Sutton, Caroline Tsay, and myself, Joe Mansueto. Our second item of business is the say on pay vote. Each year we ask our shareholders to vote on an advisory basis to approve the compensation of our named executive officers as described in our proxy statement. The goals of our executive compensation program are to attract and retain talented executives and motivate and reward them for their contributions to our company.
The third and final proposal is the ratification of the appointment of KPMG as our independent auditors for 2022. The board recommends a vote for each of these proposals. There is no further business scheduled to come before this meeting, so I now declare the polls are open. If you are a shareholder joining on the Broadridge platform, you may use the Vote Here button on the lower right portion of the screen to vote your shares at this time. If you are here in person, please raise your hand now and our inspector of elections will give you a paper ballot. Please remember that if you've already sent in your proxy card or voted by the Internet, your shares have been voted accordingly.
You do not need to vote today unless you are voting for the first time or you wish to change your previous vote. If anyone has a question or a statement related to the proposals, please raise your hand and wait to be recognized. If you're joining virtually, please utilize the Ask a Question field in the lower left portion of the Broadridge window or via chat in Zoom. As I mentioned, there'll be a general Q&A session later in the meeting. At this time we'll only take questions that are directly related to the three proposals. Anyone have a question on any of those three proposals? Not seeing any hands. Pat, anything on Zoom that we know of? Okay. If not, I now declare that the polls are closed. Pat, will you please report on the voting results?
The Inspector of Election has advised me that more than a majority of shares represented in person or by proxy and entitled to vote at this meeting has been voted for each of the director nominees identified in our proxy statement in favor of our compensation for our named executive officers and to ratify the appointment of KPMG. We will file an 8-K with more detailed voting results in the next couple of days. Oops.
Thank you. This concludes the formal business part of our annual meeting. Before we sign off, I'd like to make a few final comments. First, I want to thank Kunal Kapoor, our CEO, our management team, and really the whole staff at Morningstar for all of your incredible work over the past year.
2021 was just an excellent year for Morningstar and the team did great work, sometimes under pretty difficult conditions. Kunal is also in his 6th year as our CEO and has proven himself to be a really exceptional leader for Morningstar. He also celebrates his 25th anniversary with Morningstar next week. Let's congratulate Kunal on that important milestone. It's been great working with you the past 25 years. Next, I'd like to thank Bevin Desmond.
You may have read we announced this week that Bevin is stepping down from her role as head of talent and culture, and she's been at Morningstar nearly 30 years and she's stepping down to spend time with her three young kids. We're going to miss Bevin. She's contributed so much to the growth of Morningstar during her tenure.
She's been a trusted advisor to myself, to Kunal, and she's a big reason why we have the culture that we do at Morningstar. She's been relentless in finding the best talent for Morningstar. She set the talent bar extremely high. We're really going to miss Bevin. In addition to her role in talent and culture, you may not know that she also helped build our international business right when we started it in the late 1990s.
She was, you know, persevering and going to so many countries and setting up operations and did a great job building our international business, which, as you know, has become integral to our growth. I want to thank Bevin for all she's done for our people, our culture and our firm as she begins her next chapter. Let's congratulate Bevin.
I also want to welcome the thousands of new employees who have joined Morningstar this year. You're joining a special company, one that is completely dedicated to improving investor outcomes and advocating for investors. You're also joining at a particularly exciting time, one where there's rapid growth across all our lines of business. I'm really excited to see what you all can accomplish to empower investor success.
On behalf of our shareholders, I want to thank everyone at Morningstar for all of your admirable efforts over the past year. Now we're going to begin the management presentations, followed by a Q&A session. First, we're going to hear from our CEO, Kunal Kapoor. That'll be followed by our CFO, Jason Dubinsky, and then Daniel Needham, the President of our new wealth management group.
Finally, we have John Gabbert here from Seattle, the CEO of PitchBook, our largest and one of our fastest growing product areas. Before we do that, please enjoy this short video which shows some of the company highlights from 2021. Again, thank you all for joining us. We're honored and proud to have all of you as our shareholders.
Gamification, you know, what might be different today versus, you know, what we saw in 2000 is exactly what you described. The fact that I can walk around with a supercomputer in my hand, make trades and make options trades all day, every day.
Awesome. Good morning, everybody, and welcome to our annual shareholder meeting. Like Joe, I'm really thrilled to have you here in person. While I think the virtual meetings were good, I am happy that my son will not be ordering pizza in the middle of the meeting. He just texted me actually asking if I'd like to have pizza dropped off again in the middle of the meeting, but I will not have that experience where I'm watching the pizza guy coming in in the middle of the Q&A once again. Joe, thanks for the introduction and it is 25 years for me next week, and it is special in that context. I hope you feel special being part of our company in whatever shape or form you are.
We have a special place, we have a special team, and we take a lot of pride in what we're building here. We come to work seriously. We wanna win, but we also wanna do it the right way, and we wanna do it in a way that you as our shareholders are gonna be proud of, as much as anything. We've got a great agenda lined up for you today. We've put Daniel Needham on here. He's leading our wealth business, and many of you have been sending in questions on what we're doing in that space, and so it seems very timely to address that. John Gabbert is going to talk about what we have going on in PitchBook.
It's been a few years since John spoke to you, and so it seemed timely to have John back. He flew in last night at 11:00 P.M., I think, and so he's ready to go. John, it's 7:50 A.M. in Seattle, so you got a little more time. We've got a great agenda, and I'm gonna start right up here by showing you the slide that I've probably been showing you every year I've done this presentation because it's true, much has changed at Morningstar in the 25 years I've been here, in the 38 years this weekend, Joe, since you founded the company. The mission has kept us grounded, and this is our true north.
You walk into many companies, the missions are written on the walls, and then you walk over and ask somebody, "What does the mission mean? Do you think about the mission?" Either people can't recite it back to you, or it doesn't mean anything to them, and it means everything to us. This is our true north, and we really do believe that when investors win, Morningstar itself is going to do well and win.
I think it's not coincidental that as investors have been winning on many fronts in the last few years, so too has Morningstar. Underpinning all of that is a simple strategy, it seems, but one that we take a lot of pride in executing, which is just to deliver insights and experiences that make us essential to that investor workflow.
You'll hear today a lot about how our business is changing and evolving, but at the end of the day, it comes back to that investor workflow. When I joined Morningstar in 1997, the investing world was pretty simple. I like to say that there was cash, there was bonds, and there were stocks. About 10 years later, things started to change, and I remember the first time I looked at a bond portfolio, probably with you, Sarah, and said, "There's no bonds in this portfolio.
There's all kinds of other types of exposures." It was the first hint that things were starting to change. You fast-forward to today, and you look at our portfolio, private markets, ESG, indexes. Things have changed in a very meaningful fashion, and Morningstar has changed so that we can remain essential to that investor workflow.
A quick summary of what the company looks like today from a very high level. Jason will spend more time on the financials. As always, we'll take you through a deep dive in terms of some of the things we're thinking about. But this gives you a picture of what the company looks like, and obviously we had a very good year last year. I like to remind everybody that often when we have a good year, the seeds for that good year were planted three years ago, five years ago. We try to think in that fashion. Our indexes business was our fastest-growing business last year. It's still maybe not the largest business, but it is our fastest-growing business. The seeds for that were planted much more than just in 2021.
When Ron and his team have been executing, it's been because of all the things we've been doing ahead of time. We take a lot of pride in running this business very responsibly. One of our values is financial success, and we take that very seriously, and I hope as shareholders you feel good about the path we've put the company on because we certainly do. Now, in terms of our employee count, I have to say that while we recently went over 10,000, I don't personally get excited by just raw numbers of whether you're at 8,000, 10,000 or 20,000. What I get excited about is what that stands for.
What that stands for is the reality that we have more opportunity than ever, and we are hiring because we are trying to execute on those opportunities that are in front of us, and we feel very convicted in what we're doing in that context. I'll also say that it is a very challenging environment, and we'll talk about this from a hiring perspective, and so it's all the more impressive that our team has been able to navigate this environment and continue to feed you know the business in the fashion that it's been able to do thus far. I was asked outside that if in 10 years I was only allowed to keep two Morningstar businesses, what would they be?
Daniel, I said, "Definitely." I think the way I answered the question is, I would always start with the underlying data. This is how we think about everything that underpins our business. It's our secret sauce. You start with the data, then you put research and ratings on top of that data, and then you let investors consume it in a fashion that makes sense to them. That means some will consume it from us directly. That means some will consume it from partners who choose to work with us. The idea is that we have that underpinning across the board, and we keep investing in our data so that every year our solutions continue to deliver even more value to the customers that are using them.
John will, for instance, talk about what is going on in PitchBook, but one of the wonderful things is the amount of data that's coming up through PitchBook is amazing. In our credit ratings business, we are increasingly starting to think about how to take all the data we're collecting there too and build something around that. Data is a common theme no matter which part of the business you look at and how it plays out. The great thing is that it means that we serve customers across the financial landscape. Morningstar in that sense is ubiquitous, whether it's the number of retirement plan participants we're serving, and that goes right to the core of our mission, or even something like redistributors that maybe you don't think about. When I say our data is everywhere, it's because we grow when a Robinhood grows.
It's because we grow when Amazon Web Services grows. All of those types of firms take our data and they enable it through their solutions for consumption. Yes, we even work with regulators. Something that's a little bit different about Morningstar is the regulators often call us because they trust us and they wanna hear our opinion about how to do things right for the investor. I like to say that we're proud of the fact that we have not lobbied up to this point, but we certainly get calls from regulators because they wanna hear our view, and we're also happy to sell them our data and research and software, which we do. How do we think about things going forward, and what are the key trends?
I'll start by saying that the key trends I'm gonna go over should not feel entirely new to you because we've been focused on these trends for quite a while. But I'm gonna try to go through each of them briefly to give you a sense of the kinds of things that we're thinking about. The first, and I highlighted this last year, is that the face of the investor is changing. There's simply no doubt about that. It was an accepted fact for a long time here, as long as I remember, that our typical customer that either we were serving directly or that advisors were serving directly, or that a wealth manager or an institutional investor ultimately was serving, was an older 60-year-old type of demographic. That remains a really important demographic for us and for financial services, and we continue to serve that demographic.
What has been really eye-opening is the number of young investors who are engaging with us and the way that they are starting to do that. As a simple example, on Morningstar.com today, the 25-34-year-old age demographic is tied with the 60 and over age demographic for most use of our website. That's pretty remarkable. Our fastest growing group of investors on our website is between 18-24 years old. Now, it's true they may all be trading AMC and Carvana or what have you, but the bottom line is that they are becoming investors, and we are increasingly thinking about how do we make them successful investors.
Because I often look back at the experience of investors during the tech media telecom bubble and how many people became interested in the markets and how many of them gave up on the markets after that. I think we in financial services have a unique opportunity today to ensure that people who have become investors become successful investors over time, and we don't lose a generation in that context like we did the previous one. Of course, technology is a disruptor. I'm sure at every meeting you go to, you think of technology and you hear about technology, but it's also an opportunity. At Morningstar, we've often talked about technology, design, and research being the underpinnings of our business, our core skills. We think about technology really as a means through which to remove friction for investors.
How do we make the jobs that they're doing easier to do? John and I often talk about the fact that in our software, how do we just answer the questions people wanna get answers to before they have to ask us the question or search for that answer in our products? If you look at what James Rhodes is starting to do with our data and direct businesses as well, it's really about how do we take our vast amounts of data and suddenly enable that power in the hands of our customers through the launch of our new Notebooks capability, which I think we are demoing out there as well, in case you've not seen it. Then, of course, you cannot go to any place these days without having a conversation about climate and ESG.
For me, this is a basic investing discussion. It's not a political discussion. It's really about risk and reward and thinking about how the future of a portfolio and the investability of a portfolio ties back to the opportunity. One of the reasons I love this opportunity for Morningstar, not only because it's gonna help with the first two things that I highlighted, but also because it's a data story. The amount of data that we have the opportunity to collect here is vast and meaningful. I don't think people have a sense as yet for the amount of data that is being collected in this space.
When we talk about where we're investing, one of the reasons we are investing so heavily in ESG is because we want to provide the leading database here in this space, and we continue to build it out in a most meaningful fashion. Then the final point is around evolving investor portfolios. In that context, it's really great that you're gonna hear from both Daniel and John because they both are fundamentally at the precipice of this notion of how the investor portfolio is changing. John is, of course, part of the area where you're seeing this coming together of private and public trends and how people think about it.
Daniel is very much right in the middle of it in the sense of personalization at scale and how that trend is starting to play out at a very micro level with individual investors and advisors. You're gonna hear a lot about that today in the presentations. These are some basic trends that we think a lot about and that are underpinning our business. When you look at the evolution of our business, and we've been showing you this heat map because internally we use the heat map to think about how we're investing in the business and where we want the business to grow. One of the reasons the business has ended up in this way, we've invested intentionally to support the movement of that investor portfolio.
What you see here today is a very intentional set of investments that have yielded the kinda makeup of the company as it exists today. Some of that will change over time, and that's what drives our investments. In particular, we're really focused right now on converting on the wealth opportunity, and so you're gonna hear a lot from me, from Daniel, about that, and obviously you've seen that we've done a number of things on that front. To bring my presentation to conclusion, I wanted to underline it by highlighting our strategic priorities for you. I think they're simple and thoughtful, but they're very meaningful in terms of how we run the business. The first is that we wanna continue to be at the intersection of public and private markets.
We think this is not a trend that's gonna go away. If you had asked John and me in 2015, 2016 about this trend, I think we both would have acknowledged that it's an important trend, and it's one of the important reasons why PitchBook became a part of Morningstar. But I think even we have been surprised at the pace at which this trend has moved ahead, and it's our intent to continue to lead in this space. You will see us not only do so via PitchBook, but through other assets, such as our reporting capabilities in Direct, such as our Indexes, such as what we might start to offer in the future, even, for instance, in our workplace or wealth businesses, going forward. Sustainability is core to Morningstar. Every part of our business is focused on this.
This is not just a corporate goal. We have OKRs for each of our businesses tied to hitting ESG goals because we wanna be the leader here, and we wanna make sure that the investments we're making continue to have a positive impact for investors and ultimately for our business as well. Then there's scale. We're operating today as a much larger company than before, obviously, but we also have ambitions to be significantly larger from where we are today.
We're spending a lot of time investing, and Jason will talk a little bit about this, because we wanna make sure that the underpinnings of Morningstar, the support functions, the support systems, the technology that we need are all in place so that when we're a larger company, we're not looking back and feeling like we shortchanged the way we invested and weren't ready to take advantage of the growth. It's a fine balance, of course, but we are certainly working through that. Then it's talent. It's about building an inclusive culture that really drives that exceptional talent, engagement, and development.
Like everybody else, you know, we've certainly had more turnover than we would like, but the wonderful thing when we go out recruiting is that we continue to have an easy time bringing people to Morningstar because they know of our culture and they know that we are trying to grow this business, that we're trying to win, and we do it the right way. This is a really important part of who we are. I hope actually that many of you had a chance, as you were looking at our work this year, to read our corporate sustainability report, because we really increased the amount of transparency that we put forward on a number of matters when it comes to talent.
You're gonna see us, you know, continue to try to lead the way on this front because we think it really aligns with what we're trying to do, on the ESG front and internally at Morningstar. This is really, really important. I was telling members of our board yesterday that after the launch of our CSR report, we had a number of internal town halls for people to dive in to sections of the report, and we got about as high engagement as we do from our own teams on internal town halls as we have on just about any topic, so far. It is about, you know, providing transparency both internally and externally, and continuing to lead the way on what is a fantastic culture. I hope you're excited about the Morningstar story.
We're very excited about the place we're in. I think we have a very talented set of individuals that are part of this firm. You're obviously gonna get to meet a number of our leaders today. I just wanna say that our executive team, you know, we have a great team. We challenge each other. We're friends when we're done challenging each other. This is not a team that, you know, goes to bed without thinking about how we're winning and trying to push the envelope forward. I think you should feel good about that, and hopefully you get a chance to meet many of them, who are all here and who I may lob a question or two to during the Q&A session.
Please do meet the rest of the management team. They're all here, and I think you'll enjoy meeting them. With that said, I'm going to pass things over to my partner, Jason Dubinsky, who's our Chief Financial Officer. Jason's done a fantastic job being a great steward for the business. He's super thoughtful about the way, you know, he helps run the business, and he's a terrific partner to the business leaders as well, and just an all-around wonderful person. Jason, over to you.
Thank you. Thank you, Kunal, and hello, everyone. I've been here for almost five years now, and I've got a long way to go to catch up with Kunal. Now I realize we gotta get you a gift for 25 years. Anyone who wants to, you can send them to our corporate office and we can shower Kunal. I think it does speak to the fact that we've got great diversity of talent, and people here and tenure. You know, just as Joe and Kunal and Bevin have had long and successful careers here, I'm really impressed by a lot of the new folks that are coming into Morningstar and our ability to attract great talent from across the industry.
That's really holds true with the people that we brought into the firm that continue to come in, amaze us, contribute, and more importantly, embody our culture. It's great to be here with all of you in person, and I've been here for five years. I know many of you have been shareholders for that period and a lot longer, as well as relatively new to Morningstar.
We wanna thank all of you for your investment and for your partnership. We take that very seriously, and we all look forward to the dialogue that we're gonna have today. I'm gonna cover a few areas today in my presentation. First, I'll talk through our financial performance.
I'll pivot to specific trends and margins and the investments that we're making in the business, and then close with some thoughts on capital allocation and our balance sheet. To start, this wouldn't be an annual meeting if we weren't talking about 2021 performance.
Hopefully you're all pretty familiar with the results, already in that we had a really strong year in 2021, coming off the back of what was probably a more turbulent year in 2020. Top line growth was north of 20%, and organic growth, which is really the measure that we hone in and track pretty regularly here, was 17.6%. Really healthy, broad-based growth across the business, both in product areas and geography.
I think importantly, you saw expansion of operating income over the period last year, and adjusted operating income grew close to 15%. Remember, that's the other important measure that we track, that excludes our M&A-related expenses and things like deal amortization.
Cash flow growth was healthy as well. Our free cash flow was up 13.2%. For those of you that studied our financials pretty closely, we did flow through some of the Sustainalytics earn-outs through operating cash flow from operations. If we back that out as more one-time, our free cash flow growth was close to 16.6% in excess of our operating cash flows and operating income, so continued good conversion there. Important, which we track pretty consistently and important for all of you, are our shareholder returns.
We view these over long periods of time. If you look over the past three years, and even despite some of the recent market volatility, if we look at that at the end of April, we're up over 20% over the three-year period compared to the peer group that we track, which was closer to 19%. You'd see comparable variations in us being more favorable even on a two or a five-year basis. Important measurements and good to see that our shareholder returns are increasing with the growth of the company. I won't touch on this. Kunal mentioned 2021 performance too, but I'd like to call out a couple things on this page. You know, first and foremost, you could see that we reached almost $1.7 billion of revenue last year.
We were $700,000 short, so we almost got there on an average basis. That's another important high-water mark and milestone for the business.
Importantly, on the right-hand side, you can see that our free cash flow was close to $350 million, another record year in cash flow, and again, speaks to the cash flow conversion and really our business model that continues to generate large amounts of cash that give us a lot of flexibility to invest back into the business and importantly continue to be opportunistic in M&A and return cash to shareholders, and I'll get back into that a bit later. We're long-term focused here at Morningstar, and while we had a very good year in 2021, we wanna make sure that we continue to be measured over the long term.
If you look at performance over the past five years, I'd like to say that we've been pretty successful, you know, in growing the business in a pretty sustainable way over that period. You can see that our top-line growth is close to 17%, and that's reported. Adjusted operating income up a bit higher than that, and free cash flow about up a bit higher than that in terms of growth, so continued good conversion. What I'd say about this chart is that this isn't by accident. It's very deliberate in the sense that we continue to invest heavily in the business to capitalize on market opportunities, and you need to make sure you're judging us by the rates of organic growth and the rates of operating income growth and free cash flow generation over time.
I think what's interesting if you dissect the data, particularly on the top line, if you look at the revenue contribution over this five-year period, about 60% of that is organic, and about 40% of that is through M&A. I think we continue to believe that we have significant opportunity to, and runway, to invest organically and deploy that capital back into the business to generate long-term returns. I thought what's also interesting to take a look at is how our business composition has changed over the past 5 years. If you look at the business today, it's very different in terms of product portfolio and composition than it was back in 2017. You saw some of the heat maps that Kunal shared before.
If you look at where we ended 2021, our two largest product areas came through PitchBook, you know, primarily through acquisition in PitchBook and DBRS Morningstar. You can see now Sustainalytics is on the board with close to 5% of our overall aggregate revenue in 2021. You know, I think what's also notable was that Data and Direct still have a very prominent place in the portfolio, as well as Investment Management and Workplace Solutions. If you look at top to bottom, our top six products in 2021, so PitchBook all the way down to Workplace, all of these product areas now have north of $100 million of revenue. And PitchBook and DBRS Morningstar and Morningstar Data are all well north of $200 million.
If we went back to 2017, if you looked at the product portfolio composition, only our three largest products in Data, Direct, and Investment Management were north of $100 million at that time, and just a bit north of that. Here's another way to view the investments that we're making in the business and how they're manifesting itself, and the concentration in our product portfolio. Again, this isn't by accident, this is deliberate, and we feel good about the composition and the growth opportunities we have in the portfolio today. Now I wanna turn our attention to the growth of the business and how we are thinking about scaling over time.
I thought it was useful to go back in history to see how we've progressed over the period since inception, and you can see a lot of the acceleration of growth all the way to $1.7 billion of revenue that you see today. I think it's interesting to look that it took us 24 years to get to our first $500 million of revenue in 2008. It took us another 10 years from 2008 to 2018 to get the next $500 million.
Just in a short amount of time, after 2018, where we reached a milestone of being a $1 billion revenue company, we've already hit another $500 million and are on a path to adding another $1 billion in probably less than five years if I were to extrapolate this out. I say that because it's notable that we're probably growing and accelerating faster than we have in our history, and as we talk about scale, how we manage and run a $2 billion business and beyond is very different from how we had to manage and run a $500 million business or even a $1 billion business.
Many of you often compare us to competitors and we have a pretty broad peer set, but I thought it was also interesting to share how our competitors and our peers have scaled over time in relation to what I just shared with you before. If you look at the first bar, it's depicting a revenue increase from $500 million to $1 billion, and you can see that we're all the way on the right-hand side of that page. Remember I shared that we went from $500 million to $1 billion from 2008 to 2018, so it took us ten years. Most of our peers did that faster. You see Moody's did it in four years. Envestnet and MSCI did it a little north of that.
SEI did it, I think, in six or 6.5. FactSet in seven. If you look at the chart below, it's a little bit of a different picture for folks that have gotten from $1 billion to $2 billion and how long that has taken them. You know, Moody's, depending on how you look at it, took eight years. They were there in four, and they took a step back in the credit crisis and took time to get back to $2 billion and maintain that. S&P was north of 11. MSCI just hit $2 billion this year, and it took them seven years. FactSet's not on this page. I think they just hit $1.6 billion after six.
I mentioned that we're probably on a pace to go from one to two in less than five. I say that again in that we are growing very rapidly and growing probably faster than our peers did at this stage in their growth cycle. Again, that's why we're very much focused on creating the right infrastructure across our business to make sure we're scaling in the right way. That growth and acceleration over the period of time from 2017 to 2021, as I mentioned, was very deliberate, but it certainly came at a cost and investment back into the business. I think you've seen that over time in how our margins have trended from 2017 to 2021.
If you look at where we are today in 2021 at adjusted margins of 21.3%, you know, generally they're in line with where we were in 2017. We've peaked at higher levels over that period and fell back in certain instances. You know, good examples were in 2019 after the DBRS acquisition. We increased in 2020, you know, during the heart of the pandemic as we made some, you know, decisive decisions around discretionary costs and compensation and had benefits from COVID-related expenses like lack of travel. Last year, we fell back a bit as we started to invest more heavily coming out of the pandemic and saw some margin dilution with the oncoming of Sustainalytics.
If you look at the revenue contribution over the period of time, we've added, you know, close to $800 million of revenue and about $170 million of operating income. Where that margin change has been more pronounced are in, you know, three or four specific areas. It shouldn't be much of a surprise. You know, we've invested heavily in compensation. In headcount, as well as the plans and benefits to reward our employees here, that's about 160 basis points drag on margin over the period. Data and infrastructure. That is the data we need to power our business. That's investments in our, in our cloud spend. That is the software infrastructure to support our products and services and architecture.
All of that is another about 140 basis points of margin contraction over that period of time to help support the growth of the business. Then you've seen a little bit of leverage that we've had in advertising and marketing expenses, as well as depreciation and other expenses to get to that 10 basis point increase over that period of time. I think you've seen some of those trends continue when we announced our first quarter results a couple of weeks ago, and hopefully many of you are familiar with that. I'll share some highlights. You know, I think first and foremost, our revenue continued to be very strong in the fourth quarter.
We had 16.3% reported growth, 18.1% on an organic basis, and that's pretty consistent with some of the inbound trends that you saw coming in from last year. We're pretty happy and pleased about that performance. On the right-hand side of the page, you see that free cash flow was negative in the first quarter, and we view that as a good thing. Because of our strong performance in 2021, we paid out higher bonus payments in the first quarter of 2022, higher than last year to reward our very strong performance, and that's why you see a bit of a dip in free cash flow relative to the year prior. I think some of the more pronounced change you saw in the first quarter was the fallback in adjusted operating income and margin.
You saw that our adjusted operating income in Q1 was down about 10.6%. A little bit more than half of that was due to the fact that we had a step up in PitchBook stock-based compensation under their unique stock incentive plan, and you'll see that persist throughout this year. If you strip that out, our adjusted operating margins were down about 400 basis points in the quarter. The primary reason for that we shared was around compensation. As Joe noted, we're expanding pretty significantly here because we see opportunities. We added roughly 1,600 new people relative to the first quarter of the prior year.
Some of the largest areas of growth that we're seeing in the business are where we're investing very deliberately, and that's in Sustainalytics, that's in PitchBook, it's in credit ratings, it's in the wealth areas that Daniel is gonna speak about, and it's in our core data and research infrastructure to support our products and services. You see headcount increase in a lot of primary areas to drive growth. The other big piece of the compensation increases is that, we were very deliberate again earlier this year to increase our compensation and merit pools to be commensurate with the experience that we're seeing in the market to make sure that we're being competitive and we're retaining employees here, given the heightened competition for talent in the marketplace.
We viewed that as a very strategic decision and something that was really important to sustain our people and culture and growth here in the company. I think moving on from themes that we saw in the first quarter in some of our investments and decisions, I'd like to bring to a bit broader discussion in how we're thinking about growth and scale for the entirety of the business. I mentioned, you know, we're at $1.7 billion, we're close to $2 billion, and we have ambitions to be much larger than that over time. I view our opportunities to grow as significant, but we have to do that in the right way to make sure we're making the right investments in our people, in our products, in our corporate infrastructure to support and sustain those levels of growth into the future.
I see our investments in three primary areas that are gonna be thematic, and you saw some of that in the first quarter of this year. First is we have to continue to invest in our people. You know, we've surpassed the 10,000 mark here at Morningstar and need to make sure that our compensation is structured the right way, it's competitive, our benefits packages globally are consistent, particularly when we bring in new folks and acquired companies into Morningstar. You know, that's a primary area of focus, along with the training and development and the investment that we have in our people to make sure they can grow our careers here. People are our most important asset. People represent 70% of the cost in our business, but more importantly, you know, they're the ones empowering our mission.
They're on the front lines with our clients. They're the ones creating products and services and solutions to serve our client base and make sure that we're keeping an eye on you, our stakeholders. We're gonna continue to do that in a smart way over time and support the 10,000+ people that are here at Morningstar. Second, as I spoke about, we have to continue to invest in our products and solutions. We have significant opportunities to continue to grow this business, and I think what you've seen over time and more of late is that where we're putting more heavier investment and where you're seeing the headcount growth is in some of our fastest-growing areas of the company. Again, that is very deliberate, and we've shared some of this earlier today in that PitchBook and DBRS Morningstar and Sustainalytics and Indexes are key areas.
Also where we see opportunities to accelerate growth, and Daniel's gonna come and talk about the wealth space. A lot of this focus here is consistent with the themes that we see in the marketplace and where we're focusing our strategy on the convergence of private and public company data on wealth and serving advisors and on ESG. All thematic, consistent with what Kunal talked about, and we need to make sure our investments are supporting the opportunities and themes and trends that we're seeing in the marketplace. Then finally, equally as important and to some extent even more significant is scaling our corporate infrastructure to support the growth of the business. I think many of you would acknowledge that we have a very diverse product set here, and somewhat more diverse than a lot of our peers that I mentioned before.
I think we view that as a good thing and an opportunity. That diversity of our product portfolio is a competitive advantage to us. It also gives us very strong shoots of organic growth opportunity across the business where we have the ability to invest. I think we have to continue to do a better job over time in aligning our products and services and the related infrastructure around those products and services to make sure we can create scale and the appropriate amount of leverage in our product areas and for the company as a whole. I also think it's really important that we're able to utilize common resources and capabilities to create consistent process and go-to-market strategies, and that's where standardization comes into play as we grow and become a bigger company.
It's also ensuring that our technology infrastructure is there to support our products in the right way in aggregating our data capabilities and moving to cloud computing, creating common systems and architecture like our CRM applications and even digital marketing or our ERP platforms. I think it's also critically important that functions like mine in finance or talent and culture and IT are serving the business on a global basis in common ways and are scaling in a way that allows us to be more efficient and gain leverage over time. You're gonna continue to hear us talk about that, but there are specific investments that we have to continue to make to kinda catch up the infrastructure to make sure that we're operating with the mindset of being a $2 billion business and beyond.
I think that with that is gonna come our opportunity to continue to scale and create greater operating leverage for this business into the future. Finally, I will close with some thoughts on capital allocation and our balance sheet. I think you've seen we had a pretty measured as well as consistent approach to capital allocation over time. First and foremost, our goal was to invest back into the business because we continue to see significant organic opportunities, and then be opportunistic with M&A and more consistent with returning cash to shareholders. You can see in 2019 that we spiked due to DBRS acquisition. You see those light blue bars continuing in 2021 with our Sustainalytics tranche payouts and the acquisition there.
I think importantly, you've seen steady rates in dividend increase and consistent payout ratios over time and us continuing to be opportunistic with share repurchase. Most notably, you see on the LTM basis, really due to the first quarter, you saw that we purchased a little bit over $110 million of stock, and we wanna continue to use our cash and balance sheet to do that and return cash to shareholders where we see opportunity to generate long-term returns. Our balance sheet continues to be in great shape. Right now, as of the end of March, our leverage was close to 1x, and that's our debt-to-EBITDA ratio based on the definitions of our credit agreement. You saw that we recently announced the LCD acquisition for up to about $650 million purchase price.
If we pro forma'd that leverage for that acquisition, that would take us a bit north of 2 x- 2.3 x. Again, we think that's very manageable given the opportunities that we have and the flexibility that we'll continue to create for us to manage the business going forward. You know, our cash mix still is overseas. We have, you know, a significant amount of cash, and we continue to try to find ways to deploy that cash into the business and through M&A and repatriate that back to find uses for that cash and reduce that mix over time. I think importantly, you could see our debt mix right today is still primarily fixed rate based on the private placement issuance we did a couple years ago.
You'll notice that we just filed an 8-K and signed a new $1.1 billion credit agreement. A lot of that capacity through a new term loan is gonna be used to fund the LCD acquisition. You're gonna see that mix change once we close, you know, primarily through that credit agreement and that facility to fund the LCD acquisition in the third quarter of this year. Then finally, I will close where I started the conversation in shareholder returns. You saw the TSR that we flashed up before, but what's really important to us is that the investments that we're making in the business are driving growth and return, and we monitor our ROIC pretty closely.
After the DBRS acquisition in 2018, as often acquisitions do, we dropped a bit, but you've now seen a steady path to growth and consistent performance above our weighted average cost of capital. It's very important that the investments that we have in the business are generating long-term growth and returns.
I sit here today after five years being just as excited about the journey for the next five years as where we've been on, because I can tell you that, we continue to have significant opportunities to grow this business, to grow it in a responsible way, to capitalize, on the opportunities and addressable markets that we see, but importantly, serve our mission and serve our clients and support our people and support you, our stakeholders, you know, to make sure that we're on the right path to value creation in the future. I wanna thank you again for coming today and your support and your partnership, and really look forward to our dialogue in the Q&A session. Now I have the opportunity to welcome Daniel Needham up onto the stage, you know, my partner.
You know, along with being a good partner, I'm really excited for Daniel to present today because we've, as you may have seen, gathered our assets and our capabilities now in a unique way to focus on a significant opportunity that we see in the wealth space, and Daniel's leading the charge here. This is an area we have a lot of focus and a great ability to really provide a lot of value for advisors out there in bringing to bear all the Morningstar assets and capabilities and new capabilities that we have coming to market. With that, Daniel.
Off to you. Cheers.
Okay. Well, it's great to be here and to see everybody in person. It's certainly a preferred approach than Zoom, that's for sure. I'm really happy to hear that Kunal's decided to hang on to the wealth group. He sprung it on me here. I'm really excited to be able to bring Morningstar's mission of empowering investor success through our wealth offerings, and really that's the focus of the business and why we've been bringing the capabilities together. Today, I'm gonna provide an overview of the business, touch on some of the key trends, share our vision, our new vision for the group, touch on some of our strategic focus areas, and then dive deeply into one of those, which is direct indexing, which we're really excited about.
We have five main offerings within Wealth Management Solutions. Firstly, we have our platform business, which is for fee-based advisors that wanna outsource the full end-to-end workflow of their practice, from account opening and prospecting through to performance reporting, and we're really focused on U.S. advisors at the moment. Investment solutions are our multi-asset fixed income and equity portfolios and funds that we serve up to advisors that wanna outsource just the investment part of their workflow. We have Morningstar Office, which is our portfolio accounting and reporting service that's really geared to serving small to midsize RIAs in the U.S. and IFAs in the U.K.
We have ByAllAccounts, which is our aggregation service, and that's focused on aggregating client assets for wealth managers and advisors that wanna be able to see a holistic picture of the investor portfolio, the client portfolio, which includes held away assets. We have the individual business, which Kunal mentioned, and that's really our website, Morningstar.com. We have our premium subscription service, we have our newsletter business, and we also have ad sales. We're very much focused on that retail investor, but we also serve asset managers and institutions through our advertising business. Kunal touched on some of these numbers, but I think it's really important to see we serve nearly 4 million investors on a monthly basis with our website.
We have over 130,000 premium subscribers that can access our research, and valuation tools, and different capabilities that we have. We manage over $32 billion of assets on behalf of financial advisors. We serve over 10,000 advisors directly with our platform and investment solutions. We have 286 investment models that we're delivering around the world. We aggregate around half a trillion dollars of assets a day with our ByAllAccounts business, and we're serving over 2,300 advisors with our office solution, which is actually one of the leading numbers based off firm count in the U.S. marketplace. All of that generated around $234 million of revenue in 2021.
As Kunal mentioned, we've created the new wealth management group and there's some key reasons for that, why we're excited about this sector. There's a number of important tailwinds in the industry. As people will be aware, U.S. household wealth continues to grow, supported by GDP, household income, and capital markets. We see this trend in all of the markets that we're operating in. We've also seen more assets, more household assets are being advised by advisors around the world, so that's been growing at a faster rate. Of those assets that advisors are advising on, more of those are being implemented through managed account platforms. Advisors are looking for help in delivering that advice, and we think we're quite well positioned to do that.
We expect that is gonna accelerate because there's a couple of key trends that are driving adoption. We've talked about personalization. People wanna be able to personalize their investment solutions to reflect their preferences, their values, their household tax situation. That's only accelerating, as we will touch on later. Investment choice and flexibility is really important for financial advisors.
They're managing more assets, they're managing more clients, and they wanna be able to build the right portfolio for their clients. Kunal touched on technology as a disruptor. We're seeing it really accelerate within the wealth space, and certainly COVID-19 and the remote work accelerated things. I mean, certainly for the advisors that we work with, they moved a decade forward within 18 months from a technology adoption, so really remarkable.
Advisor counts have been relatively stable over the last 10 years, while household assets and AUM they're managing and the accounts they're managing has been increasing, so they need help in making their practices more scalable and more efficient. Finally, the consistent number one strategic imperative for RIAs in the U.S. is practice growth. It's new client acquisition. They wanna be able to have time to find new clients, and they wanna be able to have new sources of attracting new clients. These five trends are really important, and we think they're gonna accelerate the adoption of many of the managed account services and solutions that we have. That's why we created the Wealth Management Solutions group. This is the vision we've put together.
We wanna be a trusted partner, empowering investors globally through an integrated suite of wealth offerings that are personalized with uniquely Morningstar insights for advisors and individuals around the world. Now, Kunal touched on our strategy, which is to be essential to the investor workflow. We think the investor journey and the advisor workflow have some really important parallels. Whether you're an individual that has a life event where you need advice, you need help, or you're an advisor that's marketing and prospecting to find clients to deliver advice to, there's quite similar needs being met there. You could be researching to build your own portfolio, construct that portfolio, manage it, or you could be an advisor that's managing a model portfolio and implementing that for your practice.
Across each of these steps, they're relatively similar activities, and they can be supported by similar capabilities. At Morningstar, we've got a large number of those capabilities, and we're building more of them. I'm not gonna touch on each of the hexagons, which I'm sure everyone's happy about. Suffice it to say that having this breadth of capabilities allows us to configure them to support different elements of the investor journey and the advisor workflow. That's one of the key reasons why we bought our advisor-facing and investor-facing businesses together. There's real opportunity to combine those capabilities. That's what's driving our strategic focus areas within the group. We have five key areas.
Firstly, it's to build a best-in-class wealth management platform so that advisors can put more of their clients' assets and more of their clients on our platform so that they can deliver choice and flexibility. We've made some important investments as well in that space. We announced an investment in Smardex last week, and we're also buying the international operations of Praemium, which is gonna give us platform capabilities outside the U.S. We see this as a really critical area. We wanna become a direct indexing leader. Personalization at scale is a big opportunity, and we think it's an exciting way for us to take those capabilities and bundle them into that market space. I'll touch more on that later.
We're revitalizing Morningstar Office so that we can deliver greater efficiencies to the IFAs and the independent RIAs that we serve. We think this is a big opportunity for us. Office is our beachhead into the RIA segment, which is the fastest-growing segment within the wealth space. Not only can we better serve RIAs, we can provide more services, more of those capabilities that are sitting in our platform, direct indexing, and some of our individual investor workflows. We wanna become an investment industry data aggregation market leader. ByAllAccounts is a hidden gem or has been a hidden gem in the business. We have the highest quality enriched investment data in the industry, specifically for the advisor-investor use case that I described earlier.
Many of our competitors have focused on the consumer retail use case, but we have a real advantage in this space, and so we're investing to scale that business to be able to serve more wealth managers and advisors through fintechs and other channels, but importantly, also serve our own product suite. Data's gonna become really important in the future. Finally, we wanna launch new experiences for individual investors with uniquely Morningstar capabilities, which I touched on earlier. We're launching our new investor product later this year, and that's gonna be taking aggregation capabilities directly, and so individuals can see their holistic portfolio on our website. We also have an opportunity to bring some of our other capabilities, like direct indexing and our wealth management platform workflows, into investor experiences. There's a really good opportunity.
Having these capabilities together, we think allows us to move more quickly, to innovate for our clients, and to deliver more comprehensive workflows. Now, there's competitors in all of these areas. We recognize this, but we're confident that we can win because we think we've got some compelling advantages in the wealth segment. Our trusted brand, which has been built upon decades of independent insights and views, transparency, and being a champion for end investors, counts for a lot in the wealth segment with advisors. If you speak to advisors, they want us to do well. They want us to win. We've got a breadth of capabilities that's really unparalleled within the wealth segment, and we can really bring those together.
Our unique data and insights that we've built, as Kunal touched on earlier, really power our own solutions, but many of our competitors' solutions, whether it's our ratings, whether it's our categorizations, our new data sets with PitchBook, with Sustainalytics, bundling these together is very compelling for advisors. Design is a core capability at Morningstar. I would just say that, removing friction from the advisor workflow and the investor journey is a big opportunity, and there's lots of friction that's still there. We think design and technology are gonna become key, especially as you're looking at personalization at scale. We're able to bundle these services together.
Because we have such a breadth of compelling capabilities, we can deliver compelling workflows, we can deliver best-of-breed components in a very compelling package, so from a price as well as a saving advisors' time. This, for us, is one of the key selling points in the marketplace. Now, Jeff Bezos outlined when he was describing Amazon Prime, he said, "I wanna pack so much value into Amazon Prime that you'd be irresponsible to not be a subscriber or a member." We've got an opportunity to do that with our solutions in the wealth segment. One of those areas is direct indexing. What is direct indexing? If you wanna gain exposure to, say, a U.S.
Large-cap equity index, the main way that an investor or an advisor would get exposure is to own an ETF or a mutual fund. Direct indexing allows you to own all or part of the securities in that index within your individual brokerage account, and you're able to adjust the holdings or exclude holdings and weights to reflect your preferences and values within that brokerage account while tracking the target index. You're also able to have that portfolio managed from a household tax perspective, including tax-loss harvesting. These are really compelling solutions for individuals. We've had equity SMAs for a long time. We've been managing them for over 15 years. Why is direct indexing taking off now? There's a couple of key reasons in our view.
Technological advancement, the ability to do complex calculations really quickly, like portfolio optimizations, to move data and store data at relatively low cost. The elimination of trading commissions means that you don't have to worry about a minimum dollar amount per trade, which has been a real game changer. Finally, taking that further, there's fractional shares, which means you don't even have to own a whole share. You can own a fraction of a share, which means that small balances can hold relatively large portfolios like our Morningstar's U.S. Total Market Exposure Index.
That's a really exciting opportunity, and we think the adoption's gonna be significant, and so does Cerulli. They're predicting that AUM will go from about $360 billion in 2020 to about $730 billion by 2026. We think that could be a conservative estimate because the adoption rates could be much higher. We're really excited about the opportunity, and we're investing aggressively and moving quickly to participate in this exciting trend. Again, why do we think we're well-positioned here? We think we can put a compelling proposition on the table because we have some really great capabilities. Morningstar Equity Research, we cover 1,500 companies. We have over 100 equity analysts, and we've got high-quality fundamental equity data in the business. Ron Bundy's here.
We have our Morningstar Indexes president here. We've got a great indexes business. We have a custom index capability now that's been bolstered with the Moorgate acquisition, and we're able to work with them to build indexes that are specifically made for direct indexing. Within investment management, we've been managing equity SMAs for over 15 years and really direct indexing is an application of an equity SMA. We have Morningstar Sustainalytics, which is a leading ESG data provider. Preference-based investing, values-based investing was made for direct indexing and personalization, and we're really well set to position there. What most people don't realize is that direct indexing is as much a technology-driven managed account solution as it is an index investment.
With our wealth platform, we've got the workflows, we've got the pipes and plumbing and the technology to provide that last mile that's essential for direct indexing. When we combine these capabilities with our really strong brand and elegantly designed workflows, we think we can win. We've touched on that in the demos early this morning. We're gonna do so later so you can see direct indexing. Andrew Scherer's out there, so if you wanna take a look at it. Here's a brief sort of snapshot of the workflow. We're really focused on ease of use and simple account opening and account management processes. I won't go through each of the steps, but you can see that at the break.
Our goal is to launch a pilot program by the end of June, and we're gonna be doing a full launch later in the year. The team are working really hard to get this to market, and it's early days for us. We're gonna be doing so much more. We think direct indexing is gonna be a very big product trend. Where we're positioned now, we've been talking to our advisors, we've been talking to RIAs about our solution, and we've had really great feedback. They're excited. We've got a number of advisors signing up for our pilot program, and so there's gonna be a lot more to come here, but we're moving really quickly.
I would just say that I think Morningstar is uniquely positioned within the wealth segment to do well, to be able to serve more advisors and more individuals over the coming decade, and we're really investing behind it. I'm certainly super excited about leading the efforts with a really talented team of people. With that, I'm gonna thank you for your time. I look forward to questions later on. I only take the easy ones. Kunal takes the hard ones. Now I get to welcome John Gabbert, who is the CEO and Founder of PitchBook. He's come all the way from Seattle. He's our resident superstar CEO, and we're gonna hand over to John, who is gonna deliver your session.
Why'd you gotta say that? Why'd you gotta say that?
Well, you told me to say it.
It's the first time you listened to me ever. No. You know, it's funny, I was actually at a dinner the other night talking about Seattle, and 10 years ago, like how not many people made it that far to the Northwest. You make it sound so far. It's not that far. It's a little flight. Anyways, thank you for having me back. It's been a few years, and I'm really happy to share an update on what we're doing at PitchBook. We're a very values-driven company. Our first core value is customers are king, which aligns really nicely with Morningstar putting investors first. As you can see, you know, these are some logos of some of our clients. We serve over 8,000 firms globally today.
We have a very diverse customer base. This pie chart on the right-hand side, you know, investors first, you know, so we look at venture capital firms, 14% of our users, private equity firms, 9%. In this company bucket, we have a number of corporate venture capital firms, corporate development firms. We really focus on building products for investors, but we also have a lot of other client types that use the PitchBook platform. A lot of advisory firms, so investment banks, lawyers, lenders, accountants. There's a lot of different use cases which we'll see in a moment, but a very diverse customer base.
At the top here, only 1% of our customers today are lenders, and I'll get into the LCD acquisition in a little bit, but we're really excited about what that, the capabilities of LCD are going to bring to PitchBook and Morningstar, to help us grow this segment even further. Point being, a very diverse customer base, across the entire capital market landscape. How do our customers benefit by using PitchBook? Lots of different ways. Again, many different user types using it, to gain value. We serve over 80,000 professionals today, so 8,000 firms and about 80,000 users on the platform. First and foremost, every single client uses it for market intelligence, whether that's competitive intelligence, trying to understand different spaces, emerging spaces, where is capital flowing, where are other funds investing.
Everyone really is using it for market intelligence purposes. It gets into some more specific use cases. Deal sourcing, so our investor clients, they're always looking for new investments, so whether that's early-stage venture, growth buyout, M&A. Sourcing deals is a primary use. We work to enable, workflows, so comparables analysis, valuation analysis. You know, that includes both our private company data, so valuations on, say, venture-backed companies, as well as our public equity data, and then building the tools, which I'll touch on in a little bit, to enable, very efficient workflows. Through the whole cycle of selling a company, obviously, we're tracking, I think it's 1.75 million transactions, 3.5 million companies.
A lot of portfolio companies are changing hands, so many of our investment banking clients using PitchBook for targeted buyers lists to identify where's the right next home for that business. Along the bottom, we have many startup clients as well that use PitchBook to identify venture capital firms as potential investors for them. GPs using it as a fundraising tool. We track limited partners, about 400,000, or maybe a little less than that, limited partners. Our GP clients are using it to raise funds. Benchmarking, so we'll get into that a little bit more, but custom benchmarking tools and all the returns data that we have. A lot of firms.
Consultants of every type. I was actually speaking earlier today that nearly any B2B business can be a PitchBook customer. We have a lot of professional services firms that use PitchBook to grow their business. As Kunal mentioned, you know, data, it's the secret sauce, and it is core to what we do at PitchBook. You know, this gives you know, a high-level overview of all the different datasets that we track. On the company side, 3.5 million companies today in the PitchBook platform, and again, that's pre-venture, venture-backed, private equity-backed, private companies in general, public companies. Full range of companies that we do research on in the platform. On the deal side, you know, that's probably the secret sauce of the secret sauce, you know.
We've got 1.75 million transactions that we've done research on, and this is where we have a lot of the differentiation in what we do. We have some parts of our data operations team that we refer to as Fight Club because we don't talk about Fight Club, so that's probably all I'm gonna say about Fight Club. You know, it's how do we gather private company valuations? How do we gather cap tables on private companies? That is one of the biggest differentiators for us in how we compete in the marketplace. On the investor side, over 400,000 investors, again, could be angels, accelerators, venture capital firms, private equity firms, corporate development, so lots of investors.
I'll touch on the funds a little bit as well. You know, a big differentiator for us is on a quarterly basis having thousands of cash flow data points between LPs and GPs on the return side. So the capital call is going in, distribution's going out, and in PitchBook, you can watch those cash flows, you know, LP to GP into that fund. You can track the portfolio companies in that fund, and you can track the partners that are actually leading those transactions to really understand where value is being created. So you can really, you know, connect the dots across the whole value stream there. So big differentiator for us on the fund side. The limited partners, again, institutions, endowments, foundations making the commitments, the advisors, and then over 3 million people.
Again, trying to connect all of the dots across capital markets here. That flows into our product. We're always innovating on the data side. We're always innovating on the software side. Last year we had over 400 releases in the PitchBook platform. Every single day we are showing up trying to figure out how do we make PitchBook more valuable to our customers. We have three main strategic themes that we focus on. The first is market intelligence. Again, all of our customers have that use case, so identifying trends, emerging technologies, where is capital flowing, and then we're always adding new datasets as well to help our customers discover and learn about different companies specifically as well as markets.
Last year we added tens of thousands of patents, and then tools to conduct patent analytics. So, you know, that's just one example of the type of functionality and additional datasets that we're always looking to add, which opens up our target market, you know, on and on. Then so on the deal execution side, again, you know, getting transactions done. It's not just the data side. We, you know, we have made a very large investment into equity data, over the past handful of years, and we've got a great roadmap ahead of us. And really, we have a world-class dataset now on the public equity data side. Last year, you know, some big functionality, you know, some drill-down functionality into our Excel plugins. We launched the plugin for Mac.
Again, you know, trying to meet our customers wherever they're working in their workflow. If they wanna log into the platform, great. If they wanna use mobile, great. If they wanna use a salesforce.com plugin, great. But, you know, a lot of our users are in Excel, whether they're investment banking clients, private equity clients, and being able to pull data directly into their models and update them real-time has been a very powerful tool that has helped drive our growth. The third strategic initiative for us, what we refer to as FAB, so fundraising, asset allocation, and benchmarking. Again, it's LPs doing diligence on GPs looking for LPs to raise capital from, and then a lot of tools around benchmarking.
Last year we made some really nice enhancements to our custom benchmarking tools, our manager performance analytics. This is a big area for us to drive growth. About 5% of our customers are limited partners, and we've got a lot of runway there. The data plus the software all driving the PitchBook platform, and, you know, doing research on opaque private asset classes has been hard, and our job is to make it as easy as possible for our customers, really to help them win what is next for them. You know, all of this, you know, Morningstar speak drives our moat. You know, we have 15 years of doing research on private capital markets. We've put in over 8.5 million hours creating these datasets.
Every single year right now, we're adding about 2.5 million hours. Again, I think we have a very nice moat, and every single year we continue to add to our moat through the efforts that we're doing on the data operations side. We're always looking to refine these processes. We have hundreds of thousands of crawlers that run every single day, all of our machine learning, all of our AI to make the researchers' time more efficient and better, you know, drive higher quality. That, you know, paired with, you know, the software development side, always building tools that again make it easy.
Kunal referred to that, but, you know, we back in the day at PitchBook, I'll go back 15 years, first thing it said on the wall is, "Has to be wicked fast." Second thing I wrote on the wall is, "Don't make me think." The third thing I wrote on the wall is, "Don't make me work." That's the mindset that we build to bring in product is, yeah, you know, how do you wanna find it? How do we make it as easy as possible? How do we reduce friction? You know, that's how we approach building product every single day. That has in turn, you know, driven a lot of our revenue growth. You know, this is a look at our revenue over the past 5 years by quarters represented in these blue bars.
You know, I think it's you know, over the last five years, 6x-7x growth in revenue. This yellow line represents the percentage of growth. Actually last year, we were able to accelerate that, not just in terms of absolute dollars, but actually the growth rate. Blue circle highlights our 10-year sales compounded annual growth rate of 56%. We love driving growth. I think we genuinely have a growth mindset. Growth creates opportunities for us to invest back in our business, to build a more valuable product for our customers, which then in turn fuels growth. We love creating opportunities for people to grow professionally within the company, and growth feeds that. We're also excited about the fact that we have a lot of runway.
You know, we've been able to serve 8,000 firms today, but there's 100,000+ that really should be PitchBook customers. When we look at addressable market, you know, it has it here as 114,000 firms. I would say that this is a conservative view of our available market. How we look at it is that a firm needs to have at least three use cases to be in this number. Not just, hey, they have a one-off use, hey, we'll count them, in which case I think there would be millions, but these are firms that have at least three use cases that I talked about earlier for PitchBook.
Again, we've got opportunity across the entire landscape, all the different customer types, but I'll highlight again this one at the top on the lender front. You know, just 1% of our customers are lenders, as well as limited partners, 5% of our customers there. Again, we've got opportunity across the entire landscape. Now it's our job to take advantage and make the very most of this opportunity. Before I click to the next slide, I know it's not Q&A time yet, but I'm gonna ask a question anyways. All right. As we talk about driving growth, and this is really executing on our go-to-market plans, how many new customer demos or meetings do you think we did last year?
Now I know some of you may have read ahead in the slides, so just think for a sec. How many new customer meetings we did last year? All right. I know we got a sharp group, so you probably have a number in mind. If you wanna share, this is a very safe place. If you wanna share, it's totally fine, safe. All right, so I hope you've got a number. It's right in the middle, 31.5 thousand new customer meetings last year, with new firms that are not yet PitchBook customers. We're talking, you know, 140, 150 a day new customer meetings. I'll jump back in the slide here a little bit.
You know, if we take this 104,000 available market firms, we're always looking to drive awareness. You know, this year we have a wonderful PR team. You know, this year I think our target is to get about 5,000 press mentions. We're always looking to drive that awareness. We drive a lot of leads through SEO, organic search, paid search, but we're always looking to build the brand and build that awareness. Then we look to engage all of those prospects and opportunities. We have a daily email newsletter, it goes out to about 1 million people a day. We average about 300,000 opens every single day. We're looking to engage with the market. We produce a lot of great emerging tech research, a lot of reports on the industry.
We contribute to events and lots of things. We're looking to engage. Last year, we delivered 132,000 sales qualified leads to our inside sales teams that then took those, converted them to opportunities, so over 31,000 new customer meetings, and over 3,100 new firms that we brought on as PitchBook customers last year. You know, this is really the core of it, you know, how we drive growth. We build great product, the data side, technology side, but we execute the heck out of it on the go-to-market front. We service the heck out of our customers. Again, first core value for us is customers are king. Our NPS score is in the high 50s. We're very proud of that.
We love providing great customer service, and in turn, we get a lot of growth from our existing customer base. 127% net renewal rate. Again, servicing the heck out of customers, every single year adding new customers back on. Final slide. As I've mentioned LCD a little bit, we are really excited about this opportunity. We have best-in-class private company data. We have best-in-class public equity data, and this is really adding on what I refer to as this third leg of the strategic stool here, debt capital market data. You know, on the early stage side, adding to our venture data, our fund performance data, you know, adding this for leverage loans, private debt.
On the public side, you know, high yield as well as investment grade, debt, you know, all of that capability. LCD, it's Leveraged Commentary & Data. They have built a really great company, in terms of the product and the content that they're providing. I think strategically for us, one, we have a very high level of overlap in terms of who our customers are and who LCD customers are. However, many times it's different groups within those firms. I think there's a big opportunity to expand, across both of our user groups, one. Two, while they have amazing content, incredibly passionate team.
They haven't been able to get the level of investment that they would really like to get in building product, and they also haven't received the investment in go-to-market activities. I think those are two really strong points of what we can bring in Morningstar and PitchBook and bring that to LCD, taking all of the incredible content that they have, but innovating on the product side and innovating on the go-to-market side, to serve a lot of different use cases, again, across this entire market, to maximize that opportunity. I think from a competitive perspective, it's gonna put us in a really, really good place to continue to drive growth. With that, thank you again for having me, and turn it back over to Kunal. There you go.
Thanks, Dan.
Okay. Thank you.
Great. Thank you, John. Thank you, Daniel. Thank you, Jason. We are going to go to break, and then we're gonna come back after about 15 minutes, so right at 10:45 A.M., where we will start the Q&A. Since we're going to break, we thought we'd kinda kick it off with our own ad debut here at our halftime show. This is a little funny video that we're gonna use for recruiting, and we thought we'd show it here to go into break.
Do you know what's going on here?
I'm not totally sure. I've only worked here for a few months, but it looks fun.
Mm-hmm.
Thank you, everybody, and I wanna welcome everybody back and to the stage. Bevin is joining us here as well. We're gonna take a Q&A. Before we start, I too wanna join Joe and others in thanking Bevin for everything she's done for Morningstar. You know, Bevin is a unique person on many fronts, but I've learned many things from her over the years, and one of the things I've just learned is always to shoot higher and expect more and just aim for excellence. Bevin's been an amazing example, you know, of that. I'm just gonna miss your advice and the fact that, you know, you're always around when we need you. Just wishing you well, and thank you for everything, Bevin.
Thank you.
Yeah.
I have to say, because I tell everybody when they say such nice things to me, it just showcases how lucky I've been. Thank everybody.
Yeah. With that, we're gonna move to Q&A. We have folks with mics moving around. One person with two mics. You're gonna really work the room. Just raise your hand and we'll send a mic to you. If you're on Zoom, there's two ways that we will take questions. One is you can just type it in and we'll have it read out. Or the second thing you can do is we can just promote you up and you can actually ask your question live, and we love to see your faces, so please feel free to do that. My only request is that when you're asking a question, please introduce yourself. Let us know who you are and which firm you're with, as well, and we'd appreciate that.
Just raise your hand. I think we already have some Zoom questions, so why don't we just start there and go from there.
We do. Thank you, Kunal. Hi, everyone. I'm Victoria. I'm a member of the corporate communications team, and I'll be facilitating questions coming in online. Our first question has a couple different parts. There's two Morningstar parts and one DBRS Morningstar part. This is from Anil Sharma at UBS. I'll read them all, but feel free to take them in any order. First one is, if the market backdrop is more difficult, then would management slow the pace of investments to help protect profitability, or are those investments required now in order to capture the opportunity?
Sure. I can take a stab at it, and Jason, if you wanna add, you can as well. The way I think about it is, if you look at the way we've managed through past cycles, we've generally responded to downturns pretty quickly and been conservative in the way that we've spent to kinda match the environment. I think that is not unreasonable behavior to expect from us when it comes to thinking about things. I will say that, you know, so far we're watching things in this cycle. I think we still feel very strongly that the investments we have and that we're making are good ones and we wanna get after them.
At least up to this point in this cycle, even though the market's had some downside volatility in the last month, while we are starting to watch things, we have not as yet made deliberate decisions, you know, to do anything on that front. Jason, I don't know if you wanna add anything.
Yeah, I think that's fair. You know, I think many of us has been around, and some haven't. We've been through market cycles here. I think sometimes it's important to recognize that there are cycles. Credit ratings is a good example. You don't want to necessarily deprive, you know, the business in those periods because you want to emerge stronger when issuers need us on the other side of those. We want to manage the business prudently, but realize that sometimes cycles do create opportunities to emerge stronger.
I think you saw that coming out of you know some of the beginning of the pandemic in 2020 where we didn't necessarily you know take the foot off the gas and we were ready to serve clients in the back half of 2020 into 2021.
Great. Thank you, Jason. Our second question from Anil is, why has MORN dropped, not in the Q1 earnings statement from this year, the KPIs to help us track progress on the license side of the business?
Yeah, I got a few questions today. We didn't necessarily drop it. We just felt that some of those metrics were better suited in the supplemental information that we have because you can see longer term trends versus just the static information that we had in our press release. If you go to the supplemental deck that we share along with our press release, you can still find our license information for things like PitchBook and Direct. You just have to go there. I think it's more useful because you see longer term trends. That's where you'll find it.
Great. Our last question from Anil, this is on the DBRS Morningstar front. DBRS has a skew toward CMBS and RMBS. What is Morningstar seeing in terms of recent trends? Both Moody's and S&P recently lowered their ratings outlook. What is Morningstar's view?
Yeah, certainly, you know, when you start to have interest rate volatility or just more volatility in the markets, issuers do tend to slow down their activity a little bit. I don't think it's been surprising to notice that, you know, a couple of issuers have been starting to slow things down, push their deals out a little bit. I think most likely what's gonna happen is that until there's some stability, there will be a little bit of hesitation in that market, as it pertains to new issues. Having said that, we have actually noticed in the past month that issuance in Europe has started to kind of stabilize a little bit relative to what happened when the war broke out in Ukraine. That is a positive sign in that context.
Hey, this is Colin from Franklin Templeton. On PitchBook, so for John, your $4 billion addressable market, I guess, what market share do you have now? I guess to, you know, and what do you expect that market share to go up over time when you're closer to hitting the $4 billion addressable market? Like, what percentage?
Yeah
Should one expect?
I think we're about 7% today. Yeah. We're gonna try to get as much of that pie as possible. I mean, each year, you know, as we try to sign on thousands of new customers, we're just gonna keep chipping away at that. You know, I mean, I guess at what point in the future will we be at what % penetration on that? I mean, I'm not sure exactly, but I know each year we're working on signing up thousands of new customers. And also importantly again, on that available market, you know, that isn't real. You know, everyone defines that differently, TAM. You know, for us again, it's. You know, which firms have at least three use cases. It's a very refined available market for us.
You know, I could say that every single B2B business has a use case for PitchBook, and that is true. This is really the refined market. We're at 7% today. We look to add a few thousand new customers every single year. Just keep chipping away at it.
Yes. Hey, Alex Kramm, UBS. Just a quick follow-up on this, on PitchBook. Maybe more of a near-term question, if I may. You mentioned, you know, headwinds in the marketplace, and I think you have a focus on DBRS and other areas, but what are you seeing in PitchBook right now, given what's going on in public markets, tech valuations coming down? I'm not a private equity or a private markets guy, but, like, just that's gotta have an impact. So is the selling environment getting tougher? Are there potential customer losses even? Like, what are you seeing right now, I guess is the question when it comes down to it. Thank you.
Sure. We should probably ask Steve Kaplan how that impacts valuation of private companies. He'd give, like, a really beautiful answer, I'm sure. Yeah. I mean, you know, valuations in public markets absolutely affect private market valuations, especially for firms that are more later stage, you know, the unicorns of the world. Yeah. I mean, they're getting marked down. Most of them are getting marked down right now. They're still there. You know, they've already been written about. You know, firms are laying off people, but, you know, those businesses are still there. They're still in portfolios. They still need capital to grow. They're still gonna be looking for an exit at some point.
You know, the market's there, and one nice thing on the private capital market side is we're talking, you know, 10-year funds, let's say, on average. I mean, I've been doing this since 1998, so a couple decades, and listen, things are gonna cycle. I'm sure everyone here knows. You know, these funds, the nature of how they're structured, you know, they can sustain, you know, some downturns. It all depends how long, how bad. You know, there's really nice sustainability, I think, in the market and the customer base. We, you know, we're optimistic about it. Even, you know, early 2020, with the pandemic, we have great strategic minds on the marketing go-to-market side and sales front, you know, close to our customers.
We get in the war room, and we figure out what does this mean to them? What are their needs? How have their needs changed? Let's make sure that we're addressing that. That's how we approach it. You know, when it cycles, we'll work to figure it out.
John, one thing that is a positive in this cycle at least is that our data shows that there's a lot of dry powder.
Yeah.
So.
Yeah. I mean, there's trillions of dollars of capital on the sidelines that's already committed, ready to be put to work. Yeah. I mean, incredible amount of capital.
Go ahead.
Hi. Abbas Perez from T. Rowe Price Investment Management. ARPU at PitchBook has been relatively flat despite healthy subscriber growth, and if we assume some part of that growth comes from penetrating existing clients where there's likely a substantial discount involved, how do we think about product add-ons to offset these discounts? How are you thinking about the product roadmap in the next three to five years?
I'm sorry. What part was flat?
The ARPU for PitchBook.
I mean, listen, I may not have caught the entire question. My apologies. You know, I think that. Listen, there continues to be a lot of opportunity. I think we track all of our SaaS metrics to understand the economics of bringing on a new customer, all of our customer acquisition costs, all of our costs of service. You know, every single dollar of spend that we put in the business, we measure that. I think that all of the metrics are at a healthy point and even maybe overly healthy as far as opportunity to put capital to work. You know, I'm not sure if I may have hit exactly what.
Yeah. I think the other thing there is that I think you're—are you talking about our average revenue per-
User, yeah.
per user?
Oh.
I think what you've seen more pronounced, and John can expound upon, is that, as we continue to grow the user base, we're entering into more enterprise-type agreements for more expansive licenses, and those are a good thing for us as we further penetrate a lot of these larger firms with larger contracts. The way we structure enterprise agreements might be different from some of the smaller firms that are really buying on a per-seat basis. That continues to be an important tool. Those team tend to be sticky relationships, and that's why you see maybe some of those metrics decline, but the user base is going up.
I would always measure PitchBook on the fact that, you know, we're growing, you know, 40% off a $300 million base is another affirmation that we're doing the right thing. I think a lot of that is just the enterprise agreements that we're-
Yeah
entering into.
That was a great answer, Jason.
Thank you. I appreciate it, John.
Yeah. The, you know, license price does go up certainly each year. You said it really well.
Go ahead.
Great. We have another question from online. This is from Brad Moldin from T. Rowe Price. Two questions here. The first is about the impacts of product mix and technology investments in the future, given the business should have very high operating leverage. Is it possible to see adjusted operating margins return to low-20s% levels in the next 3 years?
Jason?
Yeah, no, I'll give a more of a general comment on that 'cause we're not gonna guide on margins going forward. I think as we continue to say and acknowledge is that we do have operating leverage.
In the business, but we wanna still make the right trade-offs in the short term and the long term to make sure that we're driving top-line growth, we're driving free cash flow generation, and we're driving returns. I would say that yes, as we talk about scale and envisioning a business that's $2 billion and beyond, I do think we continue to have ample opportunity to increase margin over time, but it's not gonna come at sacrificing the present for the future. I think a lot of the things that you see us talking about here today on stage and across the portfolio, whether it's in the wealth space and direct indexing, whether it's investing heavily in equity datasets, you know, to support PitchBook.
When we talk to DBRS, you know, DBRS Morningstar and building out analyst staff to support corporate credit ratings, it takes time, and building platforms to attract assets. You know, we're focused on the long game here, and we see significant market opportunity ahead. Yes, as we wanna get bigger, and you guys all look at our competitors out there and some that have higher margins than us, it's out there for us, and we have a leverageable business. We wanna make sure that we're in a period here we have significant market opportunity, that we're investing responsibly to make sure we're driving long-term growth and return.
Great. Thank you, Jason. Also from Brad on a different front, pivoting to the ESG market. The ESG market looks like it's progressing along a similar track as indexing did the past couple decades. Could you walk us through how Morningstar is empowering the financial advisor and their clients to select ESG investments aligned with values instead of or versus funds, based on ESG attributes defined by a third party? Then what degree of customization can you provide to the consumer, and how are we going to market with this strategy?
Sure. I think Daniel and I can both answer aspects of that question. It's a really important question because earlier when we were outside, you were asking me as well just how we think about differentiating on the ESG front given that there are multiple providers of that data. You know, one of the things I've come to realize as it pertains to ESG data is in the institutional space, pretty much every firm wants our data, but then wants to add their secret sauce to it, whatever that might be. When I think about the institutional marketplace, asset owners, asset managers, our goal is just to provide the most comprehensive, timely, and best dataset possible that we can, that they can then use to drive the outcomes that they want to.
The opportunity that we are really starting to add to this and where we think we have a unique opportunity to win is in the wealth space. It has a lot to do there with the fact that the language of ESG today is still very institutionally oriented, and in the wealth space, advisors are only now starting to understand how to talk about it, how to use it. We have some really interesting data that we're gonna present next week at our conference for the first time showing that when advisors use ESG data to talk to new clients, or they're using ESG data more often to talk to new clients than existing clients, which is an interesting data point just in terms of that evolving, or the evolution of the investor as I talked about it.
Our goal is to really help them with both risk and impact tools as well as reporting tools that connected together in our platforms will allow the advisor to have that conversation end-to-end and not only bring somebody in and talk to them about the trade-offs that they might be making by making certain ESG elections, but then following it through to what the actual impact is in the reporting side. You're gonna see a lot of that roll out here in the second quarter and third quarter. You're gonna see it obviously in direct indexing in Daniel's group, but also within Morningstar Advisor Workstation and within Morningstar Direct. These tools are all gonna come to life here in the upcoming quarters.
That was a really good answer. I would just add.
Even better.
Yeah, I'll try. So the advisor workflow, as Kunal mentioned, a lot of the engagement happens on the onboarding side, so you're having that first prospecting meeting, and that's where we're really focused on building those tools out, whether it's in the Advisor Workstation team, where they're building out an ESG preferences tool with a portfolio construction tool that allows a wealth manager to include ESG-based investments that map that level of preference, or within direct indexing. When we talk to advisors, one of the key feedback points we get is that an ESG portfolio isn't necessarily right for my client. I don't have a view about, you know, I don't have a strong view that I wanna own in a portfolio made up of ESG ETFs.
They have a specific view that they really don't want animal testing in their portfolio, or they wanna invest in companies that are gonna reduce carbon footprint within a particular industry. It's very specific. Historically, they haven't had that. What we're seeing is the ability to personalize a portfolio very specifically is what advisors are keen to do. Chatting to some of the folks, looking at adoption at Canvas, I think it's the O'Shaughnessy. The feedback they had was a lot of their use cases within ESG were very specific circumstances. Like, it was like excluding this one company or excluding this one industry. It's very heterogeneous. Taking a broad product solution to it isn't necessarily gonna fit. That's our thesis anyway.
We're starting to see some good engagement there. With the reporting, as Kunal mentioned, the engagement point is I've put you in this portfolio. I don't wanna go and talk about whether interest rates went up or down or what happened to the market. I can talk about how your portfolio reflected your values and what impact that had, and that's why the Sustainalytics team are working really hard on impact data and impact reporting. That's gonna be an area where we think we can really add value.
Go ahead.
Hey, Colin from Franklin Templeton. Just to follow up on the Sustainalytics ESG side. I guess on the asset owners institutional side, I guess at Franklin, we're subscribed to 4 ESG providers. I guess maybe in 5 years, how do you envision that playing out? Like, is 4 still the number 'cause it's all complementary? Just curious to hear.
It should be one, I think, right? We could simplify your cost structure.
Well, Jenny's gonna be here next week. We'll talk to her about it. I think what you said just speaks to the fact that everyone is trying to find a particular angle. When I think about it, there's really only two providers today, us being one, the other that'll go unnamed here that are of true scale, right? A lot of the other providers are more niche-y and providing data in certain very kinda clear swim lanes that a firm like yours is probably taking because you have a particular view on how you wanna allow ESG to manifest in your portfolios. Over time, I would anticipate that there will continue to be firms that do these little slivers of data.
You know, it's not different than in any other part as well. There tend to be sort of a couple of firms that have the complete composite datasets, and then you have a few that provide some of the key slivers, and so I would sort of expect that that will continue.
Hi. Sid Arora from Brown Brothers Harriman. DBRS has always been strong in structured finance-related issuance, but are you investing deliberately to take additional share on the corporate side in the U.S., or is that a market you see as less strategic given it is perhaps more difficult to compete against the incumbents?
Yeah. That's a great question. If our colleague Detlef Scholz was here, he would tell you that we view the corporate opportunity as very strategic to what we wanna do and where we wanna go. The way I think about it is in Canada, we already have a very strong presence in the corporate market, and we are starting to develop a stronger presence in Europe and the US. In fact, if you start to look at what has happened in the last couple of years, you'll start to see that we are starting to increase the work we're doing in that space.
Candidly, one of the constraining factors in the past 12 months has been that we have not been able to hire as quickly as we need to to start meeting some of the demand that we're starting to see. We're addressing that obviously. But that is clearly a pretty sizable opportunity for us. It's also a long-term opportunity. It's gonna take behavior change and including at firms like yours, where often in the policy statement sort of requires rating from two of the legacy three firms. Our ask always, especially of Morningstar shareholders, is often to go back to your firms and at least write in there as long as it's a sanctioned NRSRO, it's okay to take the ratings.
Because you do that, it helps us compete and we're chipping away at it, and I think it's gonna be a very substantial opportunity for us in the years ahead.
Hi. Yeah. Shane Connor, Huffman Prairie. Curious on PitchBook. Last year, there was a stat mentioned about page views of public companies and the ongoing engagement that you're getting sort of in public datasets and public companies. Just curious sort of you guys have been making an investment in public equity datasets, but just any sort of anecdotes or examples of that investment driving additional user engagement?
Yeah. It absolutely does. I don't have the numbers offhand, but, you know, we do a business review on it at least quarterly on 'cause we have a roadmap, very detailed roadmap of all the functionality that we're looking to build out relative to what other competitors in the marketplace have, you know, on the datasets, on the Excel plugin functionality. So we do watch that. We look at all of our usage, monthly active users, engagement, how frequently they're using it, and all good trends on that. In particular, again, it's our private equity clients and our investment banking clients predominantly that are engaging with that data, especially in the plugin. So it is.
Yeah. The trends are really impressive in monitoring the usage. I think what you're seeing as part of that addressable market is you're able to attract more firms into PitchBook that don't wanna necessarily swivel chair between private data and public company data. For those that haven't had it, I would look outside and I'm a former investment banker, so I geek out over this kinda stuff. But yours really robust equity data, cap tables, drill downs on adjusted EBITDA, probably more pronounced than a lot of our competitors are doing today in order to get to the underlying data, not just to plug it into your comp sets, but actually to analyze the information.
It's a lot of good collaborative work between, you know, the data providers as well as the folks, you know, delivering the user experience to create a really robust dataset with more functionality than I think a lot of our competitors have.
Yeah. Absolutely the case. Like, even the debt capital structure, equity capital structure, breaking out different business groups and units within publicly traded companies. It's a really nice dataset today.
I would say the biggest hurdle we face around adoption here and in other parts of our business where we're trying to break into new segments is just get people to change their behavior. You're used to one type of software. It might be Excel. It might be a competitive product. You generally don't wanna come off of it. One of the advantages I see with PitchBook is we're increasingly being used by the next generation of bankers, the next generation of those who are coming out of B schools, and those folks don't necessarily come in with the bias of having used other pieces of software. I think that’s gonna ultimately be a very big positive.
Yeah. Which is why we work with a lot of universities to plant seeds.
Has a different project name, but we'll call it.
That's not in the Fight Club.
Nope. Different.
Hi. Julie Toran from Lazard. I have a couple questions. First on the LCD acquisition, I know you talked about this in the 8-K answers, but maybe you could give some further detail on what gave you the confidence to pay the multiple. I mean, you highlighted that you see a lot of growth there, a lot of synergies. You also noted that it's gonna be accretive to margin, so it must be fairly high margin, but would just love some additional detail. Then second question, in terms of the growth trajectory of the business, I know Jason, you highlighted. I don't remember if you said three years or four year. I have to go back now.
I'll have to listen to the webcast, but how long do you expect it to take to get an additional $500 million? What do you think the normalized growth of the overall business is? I mean, obviously these businesses are lumpy, but I feel like whenever we look at businesses, they generally have a sense of, okay, they grow with GDP, they grow at 2%, or they grow at 15%. You've definitely seen an uplift in growth, and I don't know how sustainable that is or not, but just would love your thoughts.
Okay. Maybe I'll tackle two of those. First was the LCD. We'll maybe focus on the LCD and then maybe where we think sustainable growth is. To some extent, a multiple is a byproduct of the purchase price that we pay. It's not what we focus on. We focus on making sure that the price we pay for acquisitions is gonna generate long-term returns, and we look at cash-on-cash returns. The price we're paying for LCD, we really feel confident that we have significant opportunity to create value over time, not just in what Jon addressed in PitchBook and marrying the public or the private equity data with, you know, the private, you know, private debt side.
We haven't talked about indexes here today, and we're acquiring really the flagship private market index provider in LCD and really expanding our index platform for fixed income capabilities. That's gonna really be able to expose us to new clients that don't use Morningstar Indexes today and new product sets around fixed income. Both of those are really part of the investment thesis to drive opportunities for LCD over time, along with the fact that, you know, many of you in your firms may use that today. It's great data, it's great research, but you know, bringing that into the modern world and how we deliver that in user experience and continue to invest behind the research and insights to deliver that, we're really excited about it.
Back to that, we run our own race in M&A and acquisitions, and we feel good about the price that we paid relative to the value that we're gonna create over time. Anyone wanna comment on that before I go to sustainable growth? Ron Bundy is right in front of you too, if you wanna tap him on the shoulder and ask him about all the great index opportunities that we have.
I think he planted that question.
Again, you know, back to growth and maybe just level setting in the fact that we are in a rapid phase of growth and expansion, both organically and then through M&A. We don't necessarily have a target of what I would call normalized growth rates would be other than, if you look across our product portfolio, we still think we have significant runway across all of those relative to the addressable markets that we serve. We have, you know, approaching a $300 million credit ratings business with an $8 billion addressable market, if you look at the size of our peers.
John Gabbert mentioned we've got $5 billion of PitchBook opportunity, you know, related to a business that's kind of on a run rate a little bit north of $300 million today. I could extend that into ESG and Sustainalytics, which is sub $100 million, and Workplace, which is $100 million. We want to make sure we're investing behind the market opportunities that we see, but that requires us to make sure that that organic growth that I showed up there is really commensurate with the investment that we're putting in and the cash flow generation. I think we know enough about the pace of the business and where the market opportunities are to decide, you know, when it's time to slow down and when it's time to accelerate.
That's why if you look at the mix of our product portfolio, you know, some are growing, you know, double digits, some are growing in the mid to low single digits, and we operate those products differently inside of Morningstar in terms of where they are in the product maturity curve. I would say that I don't have a specific answer of what, you know, the future holds and what that growth rate looks like other than you should expect us, given the level of investment that we're putting in today, to continue to have outsized growth related to the opportunities that we'd see in the market.
That's right.
Hi, David Shepley, Windancer Holdings. Two questions on PitchBook. Curious how the international business would be developing today from a penetration and growth standpoint. Curious as it relates to some of the use cases on selling PitchBook data, anything that you could explore there and the opportunity longer term on selling some of the unique data that you would have inside PitchBook. Thanks.
Yeah, certainly. Yeah, you know, our international business has been growing quite nicely. You know, for us, that is still predominantly in Europe. I think, you know, about a quarter of our business is outside of North America. Europe is significant for us and has been growing quite nicely. We're investing in our Asian business as well. We first started with Chinese venture capital. We're now expanding that across Asia, covering the investors, funds, and whatnot. We see a lot of opportunity to continue to grow internationally. Again, I think a lot of our growth is still gonna come from North America and Europe, but good opportunities in Asia. On the what we refer to as direct data
Our APIs and data feed business. You know, I think this is something that we've taken from the Morningstar playbook. You know, we've done data feeds for a while, but not at scale. Really it was probably four or five years ago that we got behind that effort selling direct data. It's a business, you know, for us, I don't think we break it out specifically, but I think it's, you know, it's doubling right now kinda year over year. We think there's a big opportunity to integrate data directly into our customers' workflow, whatever systems they're using.
Yeah, John's answer to the first question is a good one too, but because I think you partly are trying to emphasize the fact that when we think about growing globally, we have a lot of opportunities across our business, and that's one of the places where we make some of our hardest trade-offs. 'Cause yes, with, like, PitchBook, we could go and invest a lot more tomorrow in a market that we don't have a presence in, but that would come at the expense of continuing to do what we're doing in the U.S. and Europe, where we're having a lot of success. We have not accelerated as fast as we could in that context, or even in credit ratings. We have so much opportunity right now to build a business in Europe and the U.S., and so we've been thoughtful about not going elsewhere.
We're making those choices as well, and it's an important point to make in terms of how we think about that.
Yeah. Yeah, we focus on opportunities that we think are gonna create the most value, so. Yeah.
Hi. Raj Visen Singh, 2X Ideas. You mentioned breadth as a key advantage, but are you confident that every one of your businesses can generate the incremental returns or synergies as well as value for clients that you're looking for? At what point would you actually be willing to make divestments?
Yeah, I mean, the question is a good one and a fair one. You saw the heat map, right? We look at the heat map a lot because it's not just a question of divestments when something slows down in growth. Some of our slower growth businesses are our most profitable, and we like to take the cash flow from those businesses and put them into new growth opportunities. Candidly, if you look at our strategy and some of the things we've been able to do, we've been able to fund an expansion in ESG because of the cash flow that we get in some other parts of our business. I feel like we have a really good mix of businesses. We evaluate them pretty thoroughly.
There will be times when some will be up and down, but we think of it as a really solid portfolio. There's certainly some small things from time to time that, you know, we wanna de-emphasize or even maybe divest, to use your terminology, but it has to be done in a way that creates value as opposed to just sort of a rush for the exits. It's all to say that I think we have a good portfolio today, and we're not certainly thinking of anything other than pruning our portfolio in a thoughtful way when it comes to capital allocation.
Hi. Sid Arora from Brown Brothers. What areas would you say you have the most pricing power in your portfolio, and where's the least, particularly in an inflation environment like this one?
Yeah.
Yeah.
I do have some other folks here who have agreed to jump in. Danny, I know you've been chomping at the bit for a question. Danny Dunn is our Chief Revenue Officer, and he sits next to me, and so we often talk about pricing. Danny, this is a good one maybe for you to weigh in with some thoughts as well. You got a mic right behind you.
You know, I don't like holding microphones. I like to use my hands, so I don't know.
He's gonna ask for a whiteboard here.
Yeah. We could actually get an entire exercise going in here. No, I mean, look, pricing, Jason and I have been spending a good deal of time on our pricing strategy, particularly in this environment. We're thoughtful about it. I go back to sort of years ago, we didn't really have a systematic way of looking at year-over-year price increases and thinking about how to implement that and how to apply that across the user base. Today we kinda, I mean, I'd say we really very much look at what are our most differentiated assets, where we look at where our customers have, you know, limited choice and we know that we create outsized value.
That comes in. I think you'd probably know some of these areas, but certain of our data products, our ratings products, our workflow products, that allow us to command greater price increase. Others we're really thoughtful about, and what we really like to think about is how are we creating value across an entire portfolio of solutions for a client, right? We might be willing to take down price in one area, and compensate for that in another. It comes down to, you know, specific client-based deals. But in general, we're spending time with each of our product leaders looking at our typical year-over-year price increase, and then what do we think we need to do in this environment.
That's right.
We're pretty active on it.
Yeah. I'd say to summarize that, our licensing area is where we have, I think, the most opportunity for continuing to have price increases. The reality is in the AUM businesses, that's not an area, you know that, where pricing power exists. It's really about getting to scale and benefiting from that. Thanks, Danny.
I'll be back if you need it.
Yeah. Sorry, I can't see who you pointed to.
Oh, no, I actually was pointing to.
Oh, okay. All right. Go ahead.
That's great. I've got a whole lineup of questions that have come in from online. The next one we have is from Oliver Hinsch from Nordflint, and this is on the Sustainalytics front. With Sustainalytics, can you talk a little bit about moat in terms of leveraging existing infrastructure around the investor value chain? How is Morningstar expanding Sustainalytics' moat, and how are we progressing towards becoming the standard-bearer within ESG ratings?
Yeah. I think that's a far-reaching question, but the way I think about it is if you think back to my presentation and the data component of what we're doing on Sustainalytics, that really is the underpinning of how we think of our ESG strategy. From there, every part of our business is charged with trying to create additional value through it. Take the example of indexes, right? We've got a really interesting opportunity in indexes, but obviously there's always difficulty when you're trying to get somebody to switch from an index that already exists. You have to go back to an investment committee, you gotta change all your materials, get the approvals. That's a longer, tougher process. You think about all the ESG benchmarking that's being launched, and that's greenfield.
That's a part of our business where we wanna completely develop and get after a new opportunity. If you think about what Daniel's trying to do with direct indexing, what John can do with private companies in the workplace area, we've already started to launch things that are signaling that we're gonna take ESG methodology and put it front and center in our research capability, whether it's equity research or our manager research, we have now clear ways that we are approaching this. For us, the way we think about it is we want ESG around the investor. As Daniel said, it's kinda up to the investor and the person that they work with, or if they're doing it themselves, then so be it, to kinda make the choices that make sense for themselves.
We want it in every part of our business and accessible to investors. Ultimately, one of the things I'm most excited about is what we're gonna do in Morningstar Direct around the reporting, because we think one of the places people are struggling the most with ESG is on the reporting front and telling the story. Whether you're a wealth manager or an asset manager, we're really gonna try to help you in your reporting to be able to tell that story. Let's do one more online, and then we'll go right there.
Sure. We had one question come in. This is anonymous. This one I believe is for Jason and Kunal. What is your appetite for share buybacks going forward after the elevated purchases completed in Q1 of 2022?
Yeah. I think our philosophy on share repurchase is consistent with how we wanna make investments in the rest of the business. I think where we see an opportunity to invest in our stock, you know, relative to other parts of the business to generate return, we're gonna do that. I think you saw that in the first quarter with probably the most sizable quarter that we've had in a long period of time with over $110 million. You know, post the LCD acquisition, you saw, we'll be, you know, 2.3x levered. That still gives us ample capacity to continue to operate the business and be opportunistic where we need to in returning cash to shareholders. It's always a balance in capital allocation to where we see opportunity. You know, we've got capacity.
We just need to continue, like we always do, to balance against, you know, the opportunities to invest in the business, invest in M&A and returning cash to shareholders. Hopefully you saw in the first quarter, that we'll be aggressive where we need to when we see opportunities in the market to earn a return on our stock.
We're all owners in the business, and when it comes to buybacks, we think like owners. I have to say that probably this is one of the few firms when we start to do buybacks, we're all high-fiving each other, because we're excited about, you know, putting money to work in an investment that we understand and know really well and think will continue to do well. It was exciting in the first quarter from that perspective, market declines aside. Yes.
Question for Jon on PitchBook. You mentioned data operations, Fight Club, but just curious how human-intensive it is to get the data, I mean, maybe relative to other Morningstar segments and business units. Thanks.
Yeah.
Fight Club. Yeah. It is human-intensive. I mean, we leverage a lot of technology, a lot of machine learning, a lot of AI. We run hundreds of thousands of crawlers every single day. We ingest an incredible amount of information, and we leverage those tools to make it easier for researchers to find the nuggets of information that we're looking to integrate into our products. You know, we scrape anything that has a dollar sign, a number, a count. We have, I think, some of the best entity recognition software out there, to help power this. We do leverage a lot of technology, but the vast majority of the data in the platform is entered by a person, and I think that's a big competitive differentiator for us.
You know, a lot of competitors just use software tools to do that work, and that seems like the sexier thing to do. Yeah, super exciting. Cool. But unless you put people on it's not gonna be clean. You know, our customers expect high-quality data, and that's our expectations of ourselves. Without putting people on this, you don't get high quality. I mean, no venture deal's the same. You know, what was conversion, what was secondary, et cetera, et cetera. You have to put a person on it. There's a lot of people. I mean, we have thousands of people every single day working to make that data better.
Victoria?
Sure. Our next one comes from Janesh Patel, who asks, how should we think about pricing for data and license products and licenses in this higher inflationary environment? Would these differ by product?
Yeah, I mean, I think we sort of answered that question earlier, which is that we certainly see the opportunity, regardless of inflation or not, to continue to extract value from a pricing perspective when it comes to our license products. You know, maybe just to go in deeper, I think the ESG front is a perfect example where we wanna bring more of kind of our price discipline to how we're doing things there, and I think we see that as a very big opportunity. Danny and I spend time talking about that with Bob, who runs that part of the business all the time.
Yeah. I mean, I think the message is price for value, and then keep a very close eye with Jason on our input costs and make the appropriate changes when they come up.
That was Danny reemphasizing the price for value. Maybe just on top of that, you see that we're. It's not just inflationary, it's not just can we command a higher price in the market. We are investing in our products and solutions here and adding capabilities to enhance, you know, the user experience and the functionality that exists. I think that always gives us the permission to make sure that our price is reflecting the value that we're driving. PitchBook has always done that, you know, really well over time.
When you see those types of investments into Morningstar Direct, into Morningstar Office on the license side, into our Sustainalytics platforms, all of that, you know, we're adding new data, we're adding, you know, new functionality, and we're providing more value to the users of those products and services, and that's always, you know, the right time to make sure that is our pay structure fair related to the value that we're delivering? But I don't wanna, you know, dismiss the fact that we're putting, you know, capital to make these products and services better, to increase functionality for the users that are partnering with us.
Go ahead.
David Shepley from Windancer Holdings again, and just gonna put Joe on the spot here and get his perspective of what he's seeing here today. It's amazing to me how different this business is today than it was 5, 10 years ago. One, get your perspective just on how it's evolved, and how has that been possible from your perspective? What was the secret sauce? What were the unique elements of the culture that have allowed this business to get where it is today?
Yeah, that's a good question. No, I couldn't be more proud of kind of the evolution of the business. This team has done a remarkable job. You know, it's built a lot on the culture that we have here. You know, I think I give Bevin a lot of credit, and Kunal, recruiting really great people. It all comes from building the right team. Then having a similar mindset, the longevity. You know, you've heard some of the long-tenured people that we've had here. You don't, you know, replicate that easily. There's a lot of shared thinking, a common culture, as Kunal said in his presentation, to do the right thing. We've got really this strong brand and reputation.
I think, you know, over 38 years doing the right thing for investors has created an unusually strong bond with our client base and a level of trust that's really unusual in this business. It's nothing you build overnight. It kinda takes many years. It begins with the people, and then I just think being smart about kinda where we're investing. As Jason touched on building the moat, you know, that's our equity philosophy. Every year we look at, you know, are we expanding our moat? Are we putting investments in things that widen and expand that moat? The data is kind of a core piece of it, and the functionality. Then that's just, you know, it's like a wine. It just gets better every year, you know, and it's just matured.
Again, I couldn't be more proud of the way the culture, the people have evolved. You know, even as we approach $2 billion in revenue, I think we still have a really great future ahead of us. I don't know how you could not be excited listening to the presentation this morning, you know, the opportunities we have, and then the people we have here. My perspective is extremely positive. You know, I'm obviously a major shareholder in the company, and I like that, and I'd love to see us buy back shares 'cause I wanna be a bigger shareholder. Yeah, my perspective is very positive. I think it's just not an overnight success.
You know, it's come from a long time of carefully building a culture, having people, this group here and many who are not here, people like Don Phillips, who led, you know, the analyst voice at Morningstar has been so important. People who've led our technology organization have all contributed so much. We've just been fortunate to assemble an A-plus group of people and create a great environment for them to do their best work. I think we've, you know, Bevin's a big part of this, thinking about the workplace and what we can do to facilitate their best work. We give a lot of thought to the workplace and creating an environment where people can succeed. Again, I get it maybe it's a little long-winded, but that's my perspective.
Great. Well, we have two questions here from Pankaj Nevatia from Fidelity Investments.
First, Kunal, in relation to your presentation earlier today, you talked about 18-24-year-olds being the fastest growing demographic on Morningstar.com, but investing in few selected stocks. How do you make sure this investor base stays with Morningstar long term, and how does Morningstar monetize that relationship over time?
Yeah. That's a terrific question, an important one, and Daniel, maybe you can weigh in as well on this front. I think one of the things we're really trying to do is ensure that we're relevant to their portfolio. I talked earlier just about our corporate social responsibility report and the heavy levels of engagement we got, and I would, while I don't have the data to back it up, I would guess that a lot of the engagement, even at Morningstar, came from people who are on the younger side of our overall you know employee base. That means providing them with tools that will allow them to be engaged investors. Whether it's ESG, direct indexing, or continuing just to have that independent voice that Joe talked about.
You know, I came to Morningstar 25 years ago partly because I like the voice. It was irreverent, but it was clear what it was, and I think we still have that voice. Sometimes when you're 38 years old, people kinda forget that you were maybe the original one who had that voice. I think just continuing to have that and being reasoned is important. So we're doing those kinds of things. Our technology needs to also keep up and you know, some of the experiences that we're gonna roll out in our new investor product will kinda show that that is important.
I think, you know, we're working from an editorial perspective as well, so that if you're interested in, you know, a topic like meme stocks, you need to be able to land somewhere where you recognize the content that's being covered so that you "Okay, this is interesting. That's what I was looking at." But you wanna engage them to be, you know, maybe think about it the right way or a different way. We have to be relevant. The content has to be relevant and engaging, and that's what the team are really focused on. With the increased engagement of younger investors, we need to make sure that there's something on there that they're gonna engage with. That's a key focus for us.
With the investor portal, the investor launch that we've got coming up, you know, we have a real opportunity to create value for people by allowing them to aggregate their holdings and do things that they haven't been able to do previously. Our goal is to have it, you know, Morningstar.com to be the first website you go to in the morning and the last subscription that you'd cancel during a downturn. That's our focus. Once we do that, there's an opportunity to really expand the services that we provide. That's really in front of us. I think it's a really great asset for us and big opportunity.
The other part of it, which I won't beat a dead horse, is we need to help advisors be prepared to serve these investors. 'Cause many of them will go to advisors, especially those that find that perhaps this was not something that they wanna take on, right? Past patterns have sort of shown that as people start to build wealth and there's more complexity to their financial lives, as well as the fact that they just get busy with their lives.
Mm.
They do go to an advisor. We need to make sure the advisor is ready as well, to take that on.
We have a second question from Pankaj, and this is changing gears here a little bit. Can you talk about the progress on DBRS growth initiatives in U.S. and Europe? Growth slowed in Q1, but is still well above long-term industry average. To the extent you can discuss, what do you think is a sustainable growth rate above the market?
Yeah. As Jason said, I mean, we don't really like to forecast those kinds of things. What I will say is, what I often spend time with the team on when we're looking at how we're growing is, what does our market share look like? 'Cause certainly, you know, issuance is gonna go up and down sometimes from quarter to quarter or even year to year, depending on what the environment is. You never wanna react to short-term, you know, kinda trends in issuance because over the long run, our feeling is still that it'll keep kinda ticking up, and it'll have a nice opportunity.
What we look at is market share, and from a market share perspective, we feel really good in terms of where we are, including in Canada, where we have a very strong presence. We've been able to maintain that strong market share, and we've used that as a beachhead to grow in other parts of the world. If you look at how we did last year, we were able to grow fairly successfully in the areas that we were investing in, and I would expect that to continue, and that's what we look at when we sit down and evaluate the long-term, you know, health of that business.
Go ahead.
Okay. We have a few additional anonymous questions that have come in. This one is about bond issuance. What is Morningstar's view on the bond issuance environment going forward, and how could it impact DBRS profitability with
Yeah. I'm not sure there's anything new to add to that.
Yeah. Nothing new there.
Hopefully I've answered that one.
Follow-up, how easy or difficult is it to penetrate non-independent financial advisors versus independent ones, and what does this mean for expansion in Europe?
Non-independent financial advisors would be those that are normally tied to a financial institution, like an insurance company in Europe mainly. I mean, it's more difficult. What we generally find is that we're more successful in markets where there are fee-based advisors or independent advisors than when they're tied advisors tied to the institution and selling their products. I would say that regulation is changing that dynamic, and pretty much across almost all developed markets now, we're seeing a shift towards more fiduciary responsibility. It's harder and harder for advisors to just sell their own product and generate commissions from it.
We're seeing the independent and fee-based market expand, which is great for us because at the end of the day, when we're competing on, you know, research, IP, or solution, we tend to win. That's the opportunity. You know, we're pretty vocal about, you know, empowering great advice and supporting fee-based advisors and independent advisors, and so I'm really bullish on that.
It takes a lot for Daniel to be bullish on anything.
Colin from Franklin Templeton again. Any plans to disclose margins by either, you know, revenue type or, you know, based on different growth rates? That's the first question. MSCI rates you guys as BBB on ESG, which after reading your CSR report, I think is pretty low. Just curious, any updates on the score coming up?
Go ahead.
Yeah. Maybe on the first, we don't have any explicit plans right now to start disclosing margin by product area. I think, you know, we tried to do a couple years ago, I think it was in this meeting, just to give you just a relative sense of where the portfolio sat, you know, related to the, you know, to the average. I think by and large, those trends continue, and those are things we could potentially update over time to give you a sense of how we're, you know, how we're doing. I'd. You know, we operate in one segment here. We do a lot of allocations of expenses in order to make sure we're monitoring product health and profitability. We do recognize that the portfolio continues to grow.
The business continues to get more complex, so I think we wanna make sure that over time, we continue to provide the right and relevant information to give you as much insight, you know, into the business as possible. I would probably look at this forum in the future for us to give, you know, some level of progress relative to us publishing those types of things in our public filings.
In terms of the second question, I have not read that report myself, so I'm just gonna comment generally. Certainly the things we've done this year in the CSR are aimed at starting to be very transparent and set a high bar for others to follow. We recognize that we need to do that, and we're committed to doing that. I think among other things, you saw us maybe take the lead on topics like pay fairness and disclosures around pay equity. I would hope that they're gonna go back and look at their report is what I would say. I feel very good about our governance and the things we're doing, and you're just gonna keep seeing us try to push on that front. I don't know if you wanna add anything.
Yeah. The only thing I'd add is, you know, we are embracing our own methodologies and our best practices. We've spent a fair amount of time focusing on Sustainalytics methodology and holding ourselves to those standards and really making sure that we're doing the things that makes us a stronger company. You know, many of the things Kunal mentioned are some of the things that we've made purposeful strides to in relationship to that.
Yeah. The person running our internal efforts on this front is Michael Jantzi, who founded and ran Sustainalytics, so Michael is now doing that. Obviously is as qualified as anybody to make sure we hit a very high bar. Yeah, go ahead, please.
Sid Arora from BBH again. Two questions for Jason. You talked about compensation a little bit and being more deliberate around that. Could you just expand on how you're being creative with regards to retaining people? The second one's around free cash flow conversion. Do you look at it as a percentage of adjusted net income or operating income? Any thoughts on that would be really helpful.
I'll answer that one first, then I'll take the first one Bevin I think would be better suited to answer. In terms of cash flow conversion, we look across the board. You know, one is as a percentage of revenue, as a percentage of net income, as a percentage of adjusted EBITDA. Two is in making sure that all those are trending in the right directions. I think the unique thing about looking at it in revenue is, as we grow our license-based areas, that tends to be sometimes a stronger metric and indicator because in a lot of those cases, we're getting paid upfront, you know, for annual licenses, and that's a favorable working capital and cash flow scenario for us as PitchBook grows, as Sustainalytics grows.
We look at it on all of those measures in conversion. Revenue sometimes is a bit more suited to the nature of the business because of the upfront nature of our license agreements and the favorable working capital that that creates.
Sure. On the first question, about being creative around compensation with the talent market pressures. In 2021, you know, it kind of took us by surprise, like everyone. I think it took a little bit longer to hit Morningstar than it did some other companies, but when it did, it felt pretty significant, especially coming off the pandemic where turnover was so very low. We learned a lot from that, and we were willing to spend in order to stay abreast of what we were seeing in the marketplace, so we stayed pretty agile. We also started something that I really love, something that we have to offer at Morningstar that I think is unique, which is we can really offer people opportunity that they can get elsewhere.
It's a matter of really pushing that. We developed a talent marketplace internally, so people really know that they don't have to go somewhere else to grow their career and grow their compensation. We saw people leaving more for larger opportunities, and what we tried to do is turn as much of that as we could internal. We did maintain a really healthy internal placement ratio in 2021. I think it was 40% of all opportunities requiring experienced people took internally. In 2022, we just stayed ahead of the curve before the data came out, which eventually the data did back up.
We baked in the investment of spending about 2 times what we normally would in the compensation increase pool, and I think that has really helped us stabilize a lot of our workforce.
Yeah, yeah. Hey, Alex Kramm, UBS, one more time. Maybe just coming back to the margin, and maybe the prior question touched upon this a little bit, but it sounded earlier like that as the company becomes bigger and as you have made acquisitions, there's some investments necessary as you become like a $2 billion company and scale 10,000+ people. What are you doing, and maybe this has come up already. What are you doing on the opposite side? You've done these acquisitions. You bring in LCD in shortly. You bought Sustainalytics. Are you integrating a lot of these best practices? Are you trying to do a lot of shared services, or are there a lot of still very separate functions that maybe you're not touching because you don't wanna mess with the business too much?
I'm asking because-
Yeah, yeah.
You look at the space, right? Like, there's different companies that have done different things.
Yep
Obviously it's manifested in the margin. Thanks.
Yeah, it's a really terrific question, and we have that debate here. I think at the heart of what you're asking is the centralization versus decentralization debate that every company has. You know, I would say that we're thoughtful about it. There are obvious things that we wanna make sure we leverage as much as possible. I'll take Sustainalytics as an example, given that they're. You know, the newest significant acquisition that we've made, that I can talk about in that context, but with them, a big part of the investment in the last six to nine months has been to start migrating them from all their systems that they've used over to our systems.
We've had to look at compensation and the way they used to do it and migrate people to our compensation systems, and so yes, that has cost us more than what it would've cost them as a standalone company, if you will. You know, we're also thoughtful about just not doing things for the sake of doing those things. We often talk about the trade-offs between speed and efficiency, and I can't say that, you know, we have a perfect answer. You know, we're certainly trying more and more to be thoughtful about, at least with our support functions, everyone's on Salesforce, everyone's on Workday, doing things like that every part of the business can leverage.
We do allow the businesses themselves to make some choices as to how they wanna run things, you know, for their own ability to kinda help their audience and get to market fast. Rory, you got another one?
Yep. We have two remaining ones that have come in online. The first is from Mindee Wasserman, financial planner with CIMA. Is your advice to your wealth management clients in this inflationary time period similar to the advice you're giving yourself in running Morningstar?
You wanna take a shot at it?
Sorry, what was the question? I wanna make sure I understood it.
Is your advice to your wealth management clients during this inflationary time period similar to the advice you give yourself in running Morningstar?
Are you running your business any differently?
Yeah. I think we're long-term in nature, so our recommendation to clients now is to focus on the long term and think about a balanced outcome from an investment perspective. I think our investment advice is pretty consistent with the way that we run the business. It's about creating long-term value and being thoughtful about how you allocate your resources and what you're prioritizing. I would say it's pretty consistent. I mean, the way that we run our portfolios is consistent with the way that we all manage our own portfolios as well, so I'd say it's pretty consistent.
Yeah. I mean, we have a long-term mindset. You don't wanna stop doing the things that you need to create long-term value. Certainly you wanna be contrarian and take advantage of opportunities, even when things are not looking great out there, right? I think one of the advantages we have because of that strong balance sheet that Jason pointed to is we can persevere in down periods, and I think that actually strengthens us coming out of down cycles when they do occur.
Great. We have one final question from online. This one is also anonymous. Could the current market environment lead to consolidation within your sector, given most of the players are investing in similar areas while searching for scalability, and how would Morningstar position itself in this area?
Yeah, no, it's a great question. The whole notion of, you know, whether there's consolidation or people selling away things, I mean, it's been around forever, and I think there's no doubt that there has been a fair amount of consolidation and the big firms have gotten bigger. S&P buying IHS Markit is certainly an example of the type of scale that one of our competitors is now operating at. But you know, every time somebody talks about scale in that way, I see lots of little firms finding their opportunities.
One of the interesting trends, if you're not, you know, noticing it, is that over the past 5 years, a number of firms have gone and made a bunch of acquisitions, and now you're starting to see some of them are starting to sell them off as they've kind of realized that they were maybe the wrong fit. I see both sides of it, and for us, I think Jason used the terminology, we just run our own race. You know, we wanna grow, we wanna create value, and it's usually easier to do organic. We really focus very carefully on the trade-offs required to make an acquisition.
Even with LCD, I would say that John really pushed the team hard to fully understand what we wouldn't be able to do if we were to go and make that acquisition, and ultimately, we had to get comfortable with that, to get to where we did. I don't know. I see trends on both sides. We're gonna run our own race in that context. Yeah.
Hey, it's Michael from Tresidor . Sustainalytics we find very important. It's good to hear that you believe you're one of the leaders there. Are you running fast enough to stay there, especially on climate, gathering climate data? Are you investing enough? Because, I mean, there are some other guys with-
Yeah
A lot of money going after you, and the other player you didn't want to name.
Yes.
I think they are ahead.
Yeah
think you're second.
I would love to show you where we are on climate. We actually made a small acquisition in that space, a firm in Montreal called Quantics, and, you know, through that, we're bringing in their data as well as, a bunch of data scientists who are part of that organization. I believe that we have closed the gap on the climate side, and you will see that in the data that will start flowing, through Sustainalytics here in, the near future. I feel really very positive about where we are.
Like how near?
Like now.
It's there, Scope 3.
Yeah
You think you're
We're gonna have all of that.
Okay.
Feeling very good about it. Okay. I know we're pushing up here against time, and so I wanna thank everybody for making the time to come here. As we wrap up, I wanna do one final acknowledgement before we leave, and that is that our General Counsel, Pat Maloney, will be retiring at the end of this year. Pat came to me last year and said that it was time to hit the golf course and that as much as he had enjoyed working with us, and he's had a long and distinguished career, Pat just said he wants to get in the next phase of his life. You know, Pat's been just what you would want from a general counsel. He's a great partner to all of us.
He's a rabble-rouser when he needs to be, which is often. You don't wanna get an email from him after 8:00 P.M. most days. He's also just a great contrarian voice and has been an important part of creating value here at Morningstar. Pat, I wanna say thank you to you as well. I've got a habit of giving Pat extra work on long weekends. July 4th's coming up, and we've got a tradition of handing Pat extra work on July 4th weekend. We're gonna try to figure out how to keep that alive for you, Pat, but thank you as well very much, and I wanna acknowledge you here as well before we wrap up. Thank you everyone for coming here, for being our partners.
You know, we feel like we have a special place with a special business, and I hope you feel that we're doing a good job with the trust you've put into us. Please don't ever hesitate to send us your questions, comments. We take them seriously. We try to answer questions as thoroughly as we can every month, and if there's anything we can do to improve that process, you know, please never hesitate to tell us, 'cause we're always eager for ideas in that context. Thank you for making the trip out to Chicago. We got a lovely day out for you, so if you're staying around town, I hope you have a great weekend. If you're heading home, hopefully there's no delays. We'll see you again hopefully next year. Thank you.