ServiceNow, Inc. (NOW)
NYSE: NOW · Real-Time Price · USD
835.79
-14.64 (-1.72%)
At close: Nov 17, 2025, 4:00 PM EST
835.00
-0.79 (-0.09%)
After-hours: Nov 17, 2025, 7:59 PM EST
ServiceNow Operating Metrics
| Period Ending | Sep 30, 2025 | Jun 30, 2025 | Mar 31, 2025 | Dec 31, 2024 | Sep 30, 2024 | Jun 30, 2024 | Mar 31, 2024 | Dec 31, 2023 | Sep 30, 2023 | Jun 30, 2023 | Mar 31, 2023 | Dec 31, 2022 | Sep 30, 2022 | Jun 30, 2022 | Mar 31, 2022 | Dec 31, 2021 | Sep 30, 2021 | Jun 30, 2021 | Mar 31, 2021 | Dec 31, 2020 | Sep 30, 2020 | Jun 30, 2020 | Mar 31, 2020 | Dec 31, 2019 | Sep 30, 2019 | Jun 30, 2019 | Mar 31, 2019 | Dec 31, 2018 | Sep 30, 2018 | Jun 30, 2018 | Mar 31, 2018 | Dec 31, 2017 | Sep 30, 2017 | Jun 30, 2017 | Mar 31, 2017 | Dec 31, 2016 | Sep 30, 2016 | Jun 30, 2016 | Mar 31, 2016 | Dec 31, 2015 |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Annual Contract Value Worth More Than $5 million | - | 528.00 | 508.00 | 498.00 | 461.00 | 441.00 | 425.00 | 413.00 | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - |
| Annual Contract Value Worth More Than $5 million Growth | - | 19.73% | 19.53% | 20.58% | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - |
| Renewal Rate | 97.00% | 98.00% | 98.00% | 98.00% | 98.00% | 99.00% | 99.00% | 99.00% | ||||||||||||||||||||||||||||||||
| Renewal Rate Growth | -1.02% | -1.01% | -1.01% | -1.01% | - | - | 1.02% | 1.02% |
| Period Ending | Sep 30, 2025 | Jun 30, 2025 | Mar 31, 2025 | Dec 31, 2024 | Sep 30, 2024 | Jun 30, 2024 | Mar 31, 2024 | Dec 31, 2023 | Sep 30, 2023 | Jun 30, 2023 | Mar 31, 2023 | Dec 31, 2022 | Sep 30, 2022 | Jun 30, 2022 | Mar 31, 2022 | Dec 31, 2021 | Sep 30, 2021 | Jun 30, 2021 | Mar 31, 2021 | Dec 31, 2020 | Sep 30, 2020 | Jun 30, 2020 | Mar 31, 2020 | Dec 31, 2019 | Sep 30, 2019 | Jun 30, 2019 | Mar 31, 2019 | Dec 31, 2018 | Sep 30, 2018 | Jun 30, 2018 | Mar 31, 2018 | Dec 31, 2017 | Sep 30, 2017 | Jun 30, 2017 | Mar 31, 2017 | Dec 31, 2016 |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Subscription | 12.28B | 11.70B | 11.13B | 10.65B | 10.15B | 9.65B | 9.18B | 8.68B | ||||||||||||||||||||||||||||
| Subscription Growth | 21.07% | 21.28% | 21.23% | 22.65% | 24.10% | 25.26% | 26.02% | 25.96% | ||||||||||||||||||||||||||||
| Professional Services and Other | 384.00M | 358.00M | 341.00M | 338.00M | 319.00M | 309.00M | 299.00M | 291.00M | ||||||||||||||||||||||||||||
| Professional Services and Other Growth | 20.38% | 15.86% | 14.05% | 16.15% | 6.69% | -2.22% | -10.75% | -17.80% |
| Period Ending | Sep 30, 2025 | Jun 30, 2025 | Mar 31, 2025 | Dec 31, 2024 | Sep 30, 2024 | Jun 30, 2024 | Mar 31, 2024 | Dec 31, 2023 | Sep 30, 2023 | Jun 30, 2023 | Mar 31, 2023 | Dec 31, 2022 | Sep 30, 2022 | Jun 30, 2022 | Mar 31, 2022 | Dec 31, 2021 | Sep 30, 2021 | Jun 30, 2021 | Mar 31, 2021 | Dec 31, 2020 | Sep 30, 2020 | Jun 30, 2020 | Mar 31, 2020 | Dec 31, 2019 | Sep 30, 2019 | Jun 30, 2019 | Mar 31, 2019 | Dec 31, 2018 | Sep 30, 2018 | Jun 30, 2018 | Mar 31, 2018 | Dec 31, 2017 | Sep 30, 2017 | Jun 30, 2017 | Mar 31, 2017 | Dec 31, 2016 | Sep 30, 2016 | Jun 30, 2016 | Mar 31, 2016 | Dec 31, 2015 |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Subscription | 9.90B | 9.48B | 9.07B | 8.70B | 8.30B | 7.87B | 7.49B | 7.07B | ||||||||||||||||||||||||||||||||
| Subscription Growth | 19.27% | 20.42% | 21.11% | 23.04% | 24.04% | 24.32% | 24.39% | 24.02% | ||||||||||||||||||||||||||||||||
| Professional Services and Other | - | -14.00M | -15.00M | -7.00M | -4.00M | -2.00M | -11.00M | -24.00M | -34.00M |
| Period Ending | Sep 30, 2025 | Jun 30, 2025 | Mar 31, 2025 | Dec 31, 2024 | Sep 30, 2024 | Jun 30, 2024 | Mar 31, 2024 | Dec 31, 2023 | Sep 30, 2023 | Jun 30, 2023 | Mar 31, 2023 | Dec 31, 2022 | Sep 30, 2022 | Jun 30, 2022 | Mar 31, 2022 | Dec 31, 2021 | Sep 30, 2021 | Jun 30, 2021 | Mar 31, 2021 | Dec 31, 2020 | Sep 30, 2020 | Jun 30, 2020 | Mar 31, 2020 | Dec 31, 2019 | Sep 30, 2019 | Jun 30, 2019 | Mar 31, 2019 | Dec 31, 2018 | Sep 30, 2018 | Jun 30, 2018 | Mar 31, 2018 | Dec 31, 2017 | Sep 30, 2017 | Jun 30, 2017 | Mar 31, 2017 | Dec 31, 2016 |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| North America | 7.93B | 7.58B | 7.24B | 6.91B | 6.63B | 6.29B | 6.00B | 5.70B | ||||||||||||||||||||||||||||
| North America Growth | 19.67% | 20.43% | 20.68% | 21.17% | 22.43% | 21.42% | 21.09% | 20.73% | ||||||||||||||||||||||||||||
| Europe, Middle East, and Africa | 3.29B | 3.11B | 2.94B | 2.83B | 2.66B | 2.56B | 2.44B | 2.30B | ||||||||||||||||||||||||||||
| Europe, Middle East, and Africa Growth | 23.48% | 21.79% | 20.39% | 23.32% | 23.61% | 28.44% | 30.17% | 29.25% | ||||||||||||||||||||||||||||
| Asia Pacific and Other | 1.45B | 1.37B | 1.29B | 1.24B | 1.18B | 1.11B | 1.04B | 971.00M | ||||||||||||||||||||||||||||
| Asia Pacific and Other Growth | 23.37% | 23.47% | 24.30% | 27.81% | 29.49% | 30.97% | 31.44% | 30.51% |
| Period Ending | Sep 30, 2025 | Jun 30, 2025 | Mar 31, 2025 | Dec 31, 2024 | Sep 30, 2024 | Jun 30, 2024 | Mar 31, 2024 | Dec 31, 2023 | Sep 30, 2023 | Jun 30, 2023 | Mar 31, 2023 | Dec 31, 2022 | Sep 30, 2022 | Jun 30, 2022 | Mar 31, 2022 | Dec 31, 2021 | Sep 30, 2021 | Jun 30, 2021 | Mar 31, 2021 | Dec 31, 2020 | Sep 30, 2020 | Jun 30, 2020 | Mar 31, 2020 | Dec 31, 2019 | Sep 30, 2019 | Jun 30, 2019 | Mar 31, 2019 | Dec 31, 2018 | Sep 30, 2018 | Jun 30, 2018 | Mar 31, 2018 | Dec 31, 2017 | Sep 30, 2017 | Jun 30, 2017 | Mar 31, 2017 | Dec 31, 2016 |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Sales and Marketing | 4.27B | 4.15B | 3.99B | 3.85B | 3.67B | 3.53B | 3.40B | 3.30B | ||||||||||||||||||||||||||||
| Sales and Marketing Growth | 16.09% | 17.68% | 17.17% | 16.75% | 15.68% | 14.80% | 14.74% | 17.31% | ||||||||||||||||||||||||||||
| Research and Development | 2.86B | 2.73B | 2.64B | 2.54B | 2.44B | 2.36B | 2.24B | 2.12B | ||||||||||||||||||||||||||||
| Research and Development Growth | 17.20% | 15.77% | 18.02% | 19.73% | 20.77% | 22.61% | 21.12% | 20.14% | ||||||||||||||||||||||||||||
| General and Administrative | 1.01B | 982.00M | 943.00M | 936.00M | 921.00M | 909.00M | 886.00M | 863.00M | ||||||||||||||||||||||||||||
| General and Administrative Growth | 9.88% | 8.03% | 6.43% | 8.46% | 13.01% | 15.21% | 17.35% | 17.41% |
Source: Business metrics provided by Main Street Data and sourced from official company press releases and documents.