Millicom International Cellular S.A. (TIGO)
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Earnings Call: Q3 2022

Oct 27, 2022

Operator

Hello, everyone. Thanks for connecting to our video conference to discuss our third quarter 2022 results. Before we begin, please take a moment to review the safe harbor disclosure on slide two of the presentation, which is available on our website along with the earnings release. During the presentation, we will be referencing non-IFRS measures, and we define these on slide three. We provide reconciliation tables to the nearest IFRS metric in the earnings release, as well as on our website. I will now turn the call over to our CEO, Mauricio Ramos, for his prepared remarks. Mauricio?

Mauricio Ramos
CEO, Millicom International Cellular

Good morning and good afternoon, everyone. Thank you for joining us today. The key message is that we are on track to meet our organic OCF growth target of approximately 10% for this year to generate solid equity free cash flow in 2022, in line with our budget for the year, to invest about $1 billion in CapEx this year, which is also consistent with our long-term targets. We're also on track on our key projects to highlight and crystallize value for our infrastructure and fintech arms. On track on reducing our net debt, with net debt down this quarter despite the tougher macro. We're on track also on our social and ESG initiatives with meaningful external recognitions that I will address later today. The macro environment is indeed much tougher, and yet we remain, not totally, but very broadly on track.

This is because, one, we entered this period of increased macro volatility from a position of immense strength. Our networks have been modernized and expanded. We have increased our customer base with sustained or larger market shares. Our Sangre Tigo culture is at its strongest point ever. Our brand positioning has strengthened as a result in just about all of our markets. Two, because our business, and particularly its cash flow, is extremely resilient. We show that to you in spades during the pandemic. Despite the weakened macros, long-term demand for our products is still very much there, and broadband penetrations are still very low. Three, because we do volatility and challenging environments quite well. We continue to invest wisely through those circumstances, and always we take on the opportunity to become more and more efficient.

Indeed, earlier this year, right after we could foresee these developments happening, we started a new and a long-term efficiency project to protect our targets. Our project is called Everest. It's already underway, and Sheldon will discuss it later on this call. Lastly, because the currencies in Central America and Bolivia, where most of our cash flow comes from, this time around have held very, very well, even despite a strengthening dollar. Now please turn to slide five for the financial highlights of the third quarter and for some more detail on how we are staying on track. Service revenue grew 2.7% during the third quarter. This is a solid outcome in a tougher macro environment. Q3 was also a good quarter in terms of operating cash flow, with organic growth accelerating to 4.5% on an adjusted basis.

Year to date, this is right in line with the way we had budgeted the year, and also with the long-term plans that we communicated to you at the beginning of this year. Now, there are some shifts in the way we're achieving our growth, and this is consistent with the general trends we see in our markets. Throughout the year, kids went back to in-person learning at school, and parents have been returning to the office. As a result, mobility has resumed, and consumers are upgrading their mobile plans or getting a prepaid phone for their kids and their families. All of this you can see on the strong performance of our mobile business this year. The flip side is that spending on pay TV and residential services has slowed down.

This is a phenomenon that is happening just as the global economy is slowing and consumers are feeling the effects of higher inflation. Our read is that this reaccommodation of demand post-pandemic is largely driving the temporary slowdown in our home business. This ebb and flow will settle, and the growth in our home business will continue to be driven by its long-term drivers, low current penetration broadband rates, population growth, middle class formation, and digital adoption by a very young population today. Finally, B2B continues to perform very well, and we will expand on this in a minute. Let's go in detail line by line first. Let's start with our mobile business on slide seven. Our prepaid base continues to grow, and most importantly, to serve as the base for us to actively migrate our best prepaid customers to postpaid.

We do these upgrades to postpaid with selective segmentation and based on consumption, reloads, and payment history, of which we have a ton. This is working. We have now added nearly 1 million postpaid customers across our footprint over the past year. More than half of these were upgraded from prepaid, and the growth in postpaid is widespread across all our markets. Now, postpaid still accounts for only 15% of our all mobile customer base, but it now contributes 35% to our mobile revenue and is growing about 10% organically. When we upgrade prepaid customers to postpaid, the result is lower churn, a slightly better ARPU, better customer lifetime value, and better network consumption patterns. As we articulated in our strategy some time ago, postpaid is now becoming an important growth driver for us.

On a more short-term notice, during the quarter, we implemented price increases in many of our markets. You don't see that quite yet in the financial numbers, of course. There's a natural lag or delay for that to flow through into the numbers. The important point is that these increases are reconstructive to pricing and will position us to close this year with stronger momentum in mobile, and also set us up for 2023. Now let's talk a bit more about Home on slide eight. As I said a few moments ago, there's some ebb and flow in our net add numbers this year. This is caused by, one, the pandemic ebbing demand this year, which I already addressed. Two, the more difficult macro environment with inflation in this industry, it's now quite obvious. There should be no surprise to anyone.

Three, we ourselves are choosing to remain disciplined on price. During the quarter, we implemented price increases in most of our markets for Home, and we continue to charge installation fees even if some of our competitors do not. This dampens net adds in the short term, but builds a much better and stronger business for the long run. As I said earlier, it is the long-term drivers of demand that will drive the business and keep it robust into the future. These are low broadband penetration rates, digital adoption by young population, and household formation on the back of economic growth. Once the ebbs and flow of the pandemic subside, we expect that we will be at a long-term run rate of about 300,000 net adds per year, consistent with our average in the recent years.

Because of this, we have now reramped our build machine. Cable is already an almost $2 billion revenue business for us with long-term growth. This quarter, as a result, we have built 250,000 homes and have started our greenfield fiber deployments. We also entered into key additional content agreements. We signed a deal with TelevisaUnivision to distribute ViX+, their over-the-top platform. This will give our customers in Central America access to great content, including the Spanish Soccer League, LaLiga, which is phenomenal content that helps drive demand. As you can see on slide nine, this agreement is just one more piece of the puzzle as we continue to position our flagship Tigo Sports television channel as the home for soccer in most of our markets.

At the core of the offer, we have exclusive television rights to many of the local soccer leagues in our markets. This is a cost-effective way to build scale, position our brand, and drive increased convergence and loyalty from our customers. The content we presented on a 360 basis available both on Home and around mobile platforms. We are now using our unique sports content platform to support our ESG efforts and our communities in a win-win partnership with the Fundación Real Madrid. Now, a brief moment to highlight our strong performance in B2B on slide 10. Despite the weaker economy, our growth in B2B has continued to accelerate, hitting almost 6% organically in the quarter. This growth is driven by very robust demand for digital services, which grew 35% and are approaching 20% of overall B2B revenue.

As you likely recall, we revamped our long-term strategy for Tigo Business just before the pandemic, and it is now working. This strategy is encompassed by a clear customer segmentation approach, the addition of digital cloud and cybersecurity services to our connectivity offering, the strategic alliances with worldwide players, and a clear focus on a well-trained commercial distribution team. Execution is now panning out to be solid. I wanna publicly congratulate the Tigo Business team today, plus of course, raise the bar for them to deliver even more. Let's now look at three of our largest markets, starting with Guatemala on the left. In Guatemala, both service revenue and EBITDA was down slightly year-on-year in Q3. As you know, we gained a very significant amount of mobile market share before and during the pandemic and while our competitor was undertaking M&A integration efforts in the country.

No surprise then that our competitor now wants to recover some of that. For those of you who have followed us, you know that we will always take the longer-term view. For this reason, we have been investing to sustain our gains by increasing the competitiveness of our product offering, by enhancing our sales and marketing spend, and by continuing to invest in our network. This may mean a bit of short-term bane, but it certainly will give us sustained long-term gain. Meanwhile, we continue to grow nicely in Home and B2B in Guatemala, and we are relaunching our Tigo Money business. Now all of this may not be obvious to you, but this is all pretty much as we had expected and had actually budgeted for this year. In fact, our results here today in Guatemala are about 1% below budget only.

This is in line with what we had budgeted for. In Colombia, we continue to deliver very robust performance with mid-single-digit service revenue and EBITDA growth. This is driven by mobile, where service revenue was up 14% in the quarter. This is both volume and ARPU driven, as ARPU is now growing in Colombia in pesos. Now, this is more than offsetting the softer trends we're seeing in Home, as we discussed previously. Colombia is, as a result, growing overall and all the way down to OCF growth. Finally, in Panama, we're seeing continued strength in our mobile business, which grew 9%. This is a market that is in the process of consolidating from four players down to three and possibly to two players. By the way, as you know, this is becoming the norm in Central America.

The point is that we still have a lot of opportunity to increase our scale in mobile in Panama. Meanwhile, B2B had a solid Q3 in Panama with growth of 5%, and we are continuing to successfully protect and nurture our market leadership position in Home. We're driving larger scale and continued margin expansion in Panama, which is already one of our better cash flow producers. We told you at the beginning of the year that we expect CapEx for this year to land at about $1 billion, and we are on track for that. What's really important is what's within that envelope. We have rolled out about 1,500 new physical sites and over 3,500 new radio base stations this year. This is about 18% more than we did last year.

As a result, today, our population coverage in 4G will reach 79% by the end of the year across the board, up from 76% last year. Most importantly, we've also completed this year the mobile network modernizations in Honduras, Paraguay, and Colombia with 5G-compatible radios. With this, the networks in all of our countries have now been modernized over the last 3-4 years. By the end of the year, all of our mobile core networks will be 5G NSA ready. We have also now launched 5G in Guatemala, as you know, and we have commissioned sites to build early next year. Also, by year-end, we will have rolled out about 850,000 new home passes, either in HFC or FTTH, including Honduras. As a result, our network will pass about 13.3 million homes by the end of the year.

Of these, around 800,000 will already be fiber to the home, with fiber deployments now active in all our countries. This year, we will also complete our fiber connectivity project from Bolivia to Paraguay. Ours will be, as a result, the only redundant fiber connecting the two oceans through existing terrestrial routes. This carries important cost efficiency savings going forward. This year, we will also finalize and complete our Tigo Cloud project. This project is a connection of our 13 Tier III data center facilities across all countries with our own cloud solution. With this, we can host in-house our IT, Tigo Business, and telco needs, all in our own cloud infrastructure.

This project has been in the making for the last four years and will allow us to cost efficiently add capacity to absorb the traffic growth that we continue to see on our network, and we're glad to see it finalized this year. Now, for those of you who like ratios, this all means, quite simply said, that a healthy 17% CapEx to sales ratio is expected for the year. Now, please turn to slide 13 for an update on our plans to carve out our towers in our Tigo Money Fintech business. On towers, we have now continued to work with our financial and tax advisors on the business separation. As a result, we're now well advanced in preparing the master lease agreements, which we expect we will Finalize in Q4.

This will, in turn, allow us to start transferring assets to the new legal entities in the first half of 2023, all as we had planned. On Tigo Money, we continue to expand and execute on our development plan. Our new app is now live in Honduras and Bolivia, and we will be rolling it out in the remaining countries in Q4. For the past several weeks, we have been piloting nano-lending in Paraguay, and although this is only early days, the early results are indeed very promising. We've also started rolling out our new merchant platform across the board, and we are now signing up retailers of all sizes. One of them, indeed, is a major food delivery company that now accepts Tigo Money in four of our markets.

This is a ton of color and a ton of detail, but simply to give the strong message that we are continuing to make good progress on these two strategic projects and that they are on track. Before I turn the call over to Sheldon to go over the financials, I wanna take a moment to thank each and every one of our 20,000 employees at Tigo. We have jointly undertaken a major transformation over the past few years together. We have redefined our footprint with over $6 billion of M&A, created a $2 billion cable business, modernized our networks, and increased our customer base. Behind all of this transformation lie the two most lasting initiatives we have undertaken as a team. One, our drive to define our strong sense of purpose as a company to build digital highways that connect our customers and improve our communities.

Two, to strengthen our unique and strong culture, Sangre Tigo. Now, I say this because it is these two pillars that are driving, one, the continued high rankings that our ESG strategy continues to deliver, which you can see all on this page. Two, a recognition this year as the second-best place to work in all of Latin America and the fifth best place to work worldwide. It is this team that is delivering and will deliver the targets and results that we have promised to you and to all of our stakeholders. With that, let me turn it over to Sheldon.

Sheldon Bruha
CFO, Millicom International Cellular

Thank you, Mauricio. Before we review the financials, let me recap the macro context on slide 16. As you would expect, inflation in our markets has increased over the last 12 months, in line with global trends and reaching an average of about 8% in September of 2022. On the right, you can see that GDP growth expectations have been coming down, with growth of 4% now projected for our markets in 2022, slightly faster than the 3.2% that the IMF is projecting for the global economy. The IMF also projects that 2023 will be another year of slower growth, but it's interesting to see that our markets are expected to grow faster on average than the rest of the world, which I think is testament to the resilience of the countries where we operate.

Now let's look at our Q3 performance, beginning on slide 17. Service revenue was $1.3 billion for the quarter. That's up 35% year-on-year due to the Guatemala acquisition. Excluding the acquisition and the impact of FX, organic growth was 2.7%. Our mobile business grew slightly more than 3% and contributed more than two-thirds of the overall growth in the quarter. All of the mobile growth came from postpaid, which continues to perform strongly and grew just shy of 9% year-on-year. We continue to reap the benefits from the additional investments we've made in some of our mobile businesses over the last couple of years, especially in Colombia. FX detracted from our revenue growth this quarter largely due to the Colombian peso, which depreciated 12% on average during the quarter compared to a year ago.

Like many currencies globally, the Colombian peso has continued to weaken compared to the US dollar since the end of the quarter, but many of our other currencies like the Guatemalan quetzal have remained relatively stable. Drilling down further on slide 18 to the service revenue by country, Mauricio has already talked about Colombia, Panama and Guatemala, so I won't cover those again here. Elsewhere, our performance in most of our other markets was solid. El Salvador and Nicaragua maintained their strong momentum with growth of about 6%. Paraguay grew for the sixth consecutive quarter and was up 2% with solid performance in mobile and B2B. Honduras, which we don't consolidate, is showing steady improvement and was up 2% this quarter.

Bolivia was down 0.6% as we felt the impact of a change in regulation on our mobile overage rates that went to effect in August. This affected our mobile business while our home and B2B business continued to grow both year-on-year and sequentially. Okay, turning to EBITDA on slide 19. EBITDA of $539 million was up 53% year-on-year due to the consolidation of Guatemala. Organically, EBITDA was down 1.9%, but this was impacted by a one-off of about $7 million this quarter related to the early termination of a software contract. Excluding this effect, EBITDA declined 0.6%. Other factors impacting EBITDA this quarter included about $6 million of incremental investments related to the carve-outs of our Tigo Money and tower businesses.

Looking at EBITDA margins on slide 20, adjusting for this one-off this quarter, margins were broadly stable despite the investments in our carve-outs and the tougher macro situation. Energy costs were up about 17% on average during the quarter, and we have also seen an increase in employee wages, which we have largely been able to offset with efficiencies. On the flip side, we have been able to put through some price increases across our markets, especially in our postpaid and home subscription businesses, but also in prepaid in some markets. We're very encouraged by the competitive response to our pricing action, and we are hopeful that the full benefit of these price increases will be more visible in our Q4 results when we will see a full quarter effect of these actions and as we take additional steps to offset the impacts of high inflation in our markets.

In addition, I want to share with you that we are putting the final touches on a very broad-based efficiency program called Project Everest that we've been working on for the past several months. We expect the program will be a key pillar of our EBITDA and OCF growth next year and over the next several years as targeted savings ramp up. I plan to share more detail on this project when we report our Q4 results. Now looking more closely at the EBITDA performance by country on slide 21. Aside from Colombia, Panama and Guatemala that Mauricio already talked about, Nicaragua led the group with EBITDA growth of more than 13% as they had an easy comparison due to the catch-up of municipal tax payments in Q3 of last year.

El Salvador grew just shy of 4%, maintaining the solid performance that we've come to expect in the last couple of years. Paraguay EBITDA was down 2.7%, mostly due to some phasing of OpEx related to our soccer rights and our marketing campaigns. This is expected to normalize in Q4. Bolivia EBITDA declined at 3.7% as the revenue impact from the regulatory change dropped straight to the EBITDA line. Finally, Honduras, which is not consolidated, grew 3.5% as the business is starting to show signs of improvement. Moving to slide 22, you can see how our operating cash flow, that is EBITDA less CapEx, compared to the previous year. OCF more than doubled to $286 million in Q3 due to the consolidation of Guatemala.

Adjusting for this M&A and also for the one-off charge this quarter, organic growth would have been 4.5%. As expected, this is an acceleration compared to the growth we reported in both Q1 and Q2 of this year. On slide 23, you can see our usual net debt bridge. Net debt is down almost $830 million year to date, including about $100 million during the third quarter, which came from equity free cash flow contribution during the quarter and from the benefit of the effect of the weaker currencies of our local currency debt. We ended Q3 just shy of $6 billion in net debt. That's down almost $833 million since the start of the year, reflecting the rights offering and net debt to EBITDA after leases was 3.03 times.

If we include lease obligations of just over $1 billion, our leverage was at 3.12x at the end of Q3, down slightly from 3.14x at Q2. Finally, on slide 24, I want to close out by highlighting that we have a very well-positioned debt profile during this rising interest rate environment. We have very few maturities in the next 24 months, so we do not have to be active in this current market repricing our debt. Our $600 million revolving credit facility is undrawn, thereby providing significant liquidity, and 82% of our debt is at fixed rates or swapped for fixed. Now, please turn to slide 26 to talk about the outlook. As we've outlined today, the business continued to perform well in Q3.

Even though conditions have gotten tougher, our results here to date are broadly in line with the expectations we had when we prepared our budget almost one year ago. This is why we are reaffirming our targets today. First, as you can see on slide 26, we remain on track to deliver organic operating cash flow growth of about 10% in 2022. As Mauricio mentioned earlier, we're maintaining healthy levels of investment through the business in 2022, but the phasing of our investment is different this year compared to 2021. Given our target CapEx of about $1 billion for the year, this means that CapEx in Q4 should be much lower than the record level of CapEx that was spent in Q4 of last year.

On slide 27, we want to remind you that our equity free cash flow is seasonal in nature, with most of it usually coming in Q4, and that is our expectation also again for this year. We now expect full year 2022 equity free cash flow should land between $150 million-$200 million. This is right in line with our budget and is consistent with our target of generating between $800 million-$1 billion during the 2022-2024 period. With that, we are now ready to take your questions.

Operator

Thanks, Sheldon. Thanks, Mauricio. We'll now go to the Q&A portion of the call. If you would like to ask a question, please email us at investors@millicom.com. We'll take the first question now from Stefan Gauffin at DNB. Stefan?

Stefan Gauffin
Senior Equity Analyst, DNB

Yes, hello.

Mauricio Ramos
CEO, Millicom International Cellular

Hey, Stefan. How are you?

Stefan Gauffin
Senior Equity Analyst, DNB

Yeah, I'm fine. A couple of questions. Let's see if I can start my video as well. Can you talk about which markets and products you have implemented price increases for? When was this done, and what magnitude of price increases? Perhaps more importantly, what was the market reaction and how has your competitors responded? Have they followed you or. Any flavor of this would be really helpful.

Mauricio Ramos
CEO, Millicom International Cellular

You said you had two questions.

Stefan Gauffin
Senior Equity Analyst, DNB

Yes. I can take the second one directly here. You're indicating some $200 million-$250 million in equity free cash flow in Q4 in order to reach your targets. Looking at the seasonality, Q4 is usually a strong quarter in terms of working capital. Last year you had $100 million working capital release. But I mean, it's clearly more needed in order to reach your target. Any flavor on what you see for cash flow generation for Q4?

Mauricio Ramos
CEO, Millicom International Cellular

Why don't we go backwards, 'cause I think the second one is super mathematical, and there's a big history of this in all of our prior years in which we've actually done more in the fourth quarter than we're looking to do this year. I'll ask Sheldon to walk you through that one, and then I'll take on the pricing one in a second.

Sheldon Bruha
CFO, Millicom International Cellular

Sure. Hey, Stefan. I think as I've talked about in the past, and you've picked up just on your comments there is a large seasonality to our cash flows as a company. A lot of it's working capital related. You know, I mentioned before, you know, we spend a lot sort of in Q1 on working capital, and we've got a big outflow that's related to a lot of prepayments through the year for software and regulatory fees and, you know, the like. You know, we build up inventories kind of in the year for handsets and the like, which, you know, in Q4 is probably one of our biggest sales quarters for the year.

Those inventories kind of get depleted, you know, at that point in time. You see that big swing, and you've seen it historically, and so there's a big outflow in our working capital. There's that, you know, it basically comes back in Q4. I think what's also a bit more pronounced this year is the phasing of our CapEx. You know, Q4 last year was a very large CapEx quarter for us. You can see, as I've highlighted in our slides, you know, this year's Q4 CapEx is gonna be upwards of about $100 million less than prior years.

There's just the phasing of kind of our CapEx spend that's gonna actually just benefit us as well from a cash flow timing perspective as we move through the year. That's all gonna potentially come to fruition here in Q4, and that's where you're gonna see the large cash inflows coming in to achieve sort of the $150 million-$200 million range that we just talked about.

Mauricio Ramos
CEO, Millicom International Cellular

It's the nature of the business, as you very well know. We tend to book our CapEx in Q4 and pay it in Q1. Taxes are paid in Q1. Most of the payments are prepaid during the first half of the year. That's the nature of the business. It happens every year, and this year is consistent with prior years. I think the difference this year is it becomes a little bit more obvious to you because we're now consolidating Guatemala and because we're giving you equity free cash flow guidance. Just, you're seeing what we see every year, just now in a public manner. That's that for that. Pretty mathematical.

On the price increases and what we're seeing in the market and how much of that sticks and, you know, I'm gonna try to keep it somewhat summary because it's nine markets. Basically, it's three lines of business. There's prepaid, postpaid, home, and I'm not including B2B, but I will talk to that. The matrix of that is quite big, so we can give you some more color offline. I think the big market where things are moving towards price reconstruction is Colombia. That is true both in prepaid and in postpaid, where you've seen ARPU actually grow up in Colombia around 6%, if I'm not mistaken. That's given us in Colombia both volume gains and also price increases and ARPU pick up in Colombia. The overall ARPU in Colombia is reconstructing significantly.

As you know, we expected it would eventually happen. The situation today is one in which Colombia mobile is growing about 14%-15% because we have both volume and ARPU gains. We're also seeing prepaid price reconstruction in Paraguay. Those are the two markets where we're seeing, you know, the price decreases stick the most. Everywhere else is still to be determined whether the price increases will stick or not. As you know, the nature of prepaid is we do this pretty much on a daily, weekly basis, and we also play with commissions and other ways and reloads, periods of those reloads, trying to get the ARPU up. We have on postpaid taken over the year price increases in just about. I'm just looking at a chart here to make sure that I don't speak out of school.

In just about every market with the exception of Panama. Bolivia, we did on postpaid very early in the year. We may do something later, this year or early next year, but that's still to be determined on how the market plays out. In Colombia, we did something, in the middle of Q3, and that seems to be sticking on postpaid in Colombia. Everyone seems to be following, including, all the other three competitors on postpaid in Colombia. On Panama, we haven't done. It's one market out of all in which we haven't done, any increases in postpaid. That's largely because our largest competitor is, not allowed to do any price increases until, early next year. We don't wanna create too much of a price gap differential there 'cause we can't, be followed until early next year.

On home, we've taken price increases in most of our markets, perhaps, and we gave you some detail on this. Those, I have to say, are sticking less than the postpaid price increases because we've been ourselves more price disciplined, as we said, than our competitors. By that, I mean we've kept installation costs in the market, whereas others may have not followed us on that regard. We think, as we said on our prepared remarks, that's definitely the right and correct thing to do for the long term. As I said on the prepared remarks, we do think home is going through a bit of an ebb because of the pandemic flow back towards the office, because of the economic situation. We wanna preserve a very healthy ARPU, and an installation cost scenario for the long term.

That's the long and short of that.

Stefan Gauffin
Senior Equity Analyst, DNB

That's perfect. Thank you.

Operator

All right. Our next question is gonna come from Marcelo Santos at JP Morgan. Marcelo?

Marcelo Santos
Equity Research Analyst, JPMorgan

Hi, good morning. Thanks for taking my questions. The first question is regarding price increases in Tigo operating markets where it has a very good market structure. Tigo is usually number one or two, and there are a few competitors. But when we see inflation running at 8% and you're growing your organic revenues, service revenues at 2.7%, what's the main gap here? Is this only macro? Is there... Could you just try to break down this gap and how this should follow going forward? That's the first question. The second question is if you could dig a little bit deeper on Bolivia, these regulatory changes, what happened and how should this progress going forward? Thank you.

Mauricio Ramos
CEO, Millicom International Cellular

Yeah, you're absolutely right, Marcelo, and it's a very good point. It allows us to point out that price increases on the back of an inflationary environment do not get immediately visible into our P&L. The first reason why you don't see it right away is, number one, there's a timing lag. Most of these are being put forth as we speak or will be put forth in Q4 and some earlier in the year. You don't do it to the entire base. You do it in cohorts. There's a lag effect of this. That's point number one. Point number two is there is price elasticity of demand, i.e., in the context of inflation, every penny that you pass on may come back to you with perhaps some downgrade.

It may come back to you with some softer demand. As a result of that, there is some price elasticity. I'm not gonna kid you on that one because you know that that's a reality. The long term of that is that you will eventually pass it through. In the short term, in the context of an inflationary environment, it will take longer simply because there's some price elasticity of demand. The third effect is that, you know, competitors, even though they're two-player markets, may see the opportunity to just wait it out, maybe a month, maybe two months, maybe a quarter, maybe a couple of quarters, and see if they, you know, take a little longer to react to the price increases, they may have better results. That's the human nature of individuals and management teams. It doesn't change the long-term output, right?

It's just a couple of quarters of dislocation, but the long-term equilibrium always kicks in. Those are the three reasons why there is a lagging element to the price increases flowing into the P&L.

Marcelo Santos
Equity Research Analyst, JPMorgan

Bolivia conversation. Yes. The Bolivia was on what the market calls on demand, but I may just as well, you know, talk a little bit Bolivia macro. So the actual situation, the regulatory changes in Bolivia, this is a prepaid matter by the way. In Bolivia is the last one of the countries in which when consumers have a Paquetigo, right? They are consuming their prepaid balance on a promotion on that Paquetigo, on that pack. But if they use that up and they still have a balance, that gets consumed at rack rates, which are higher, right? The entire industry continued to do this until about a couple of months ago when the regulators said, "You know, we don't like that. Stop doing that." Right?

Mauricio Ramos
CEO, Millicom International Cellular

You cannot charge when someone's out of a specific prepaid plan at rack rates. There always has to be, you know, within one of your existing Paquetigos. The state-owned company was doing the exact same thing as we were, so perfectly allowed, perfectly legal, but the regulators said, "Don't do that." What that does is it takes out some of our high pricing on prepaid when people were off, still on balance, but off a Paquetigo. As a result of that, we see a step change in our revenue. Now, that will wash out obviously eventually, and we'll go back to normal rates. It's a one-time loss of revenue because we're no longer allowed to do on demand.

Marcelo Santos
Equity Research Analyst, JPMorgan

When was that implemented?

Sheldon Bruha
CFO, Millicom International Cellular

In the middle of the quarter.

Mauricio Ramos
CEO, Millicom International Cellular

Yeah.

Sheldon Bruha
CFO, Millicom International Cellular

In the middle of the quarter. This quarter you'll see sort of a partial impact. I mean, I think on a going forward basis, of course, we're reconfiguring our offerings to help mitigate as much of that, you know, as possible. But look, there'll be a period of time as you know, for elasticity of the customer sort of, you know, moderate to the new environment.

We expect over time to mitigate a lot of the loss, but I think we'll have an impact here and a bit more pronounced even probably in Q4 in Bolivia because we'll have a full quarter's impact of that until we, you know, that mitigation happens, you know, more towards the course of 2023.

Mauricio Ramos
CEO, Millicom International Cellular

While we're in Bolivia, so that we don't miss the entire story on Bolivia. Indeed mobile in Bolivia is going through some short-term regulatory upheavals, and of course our competitor remains very socially driven in its pricing. We don't believe that mobile long-term pricing capacity for our competitor exists. They've really ran it for quite a long time. We believe that at some point they will run out of steam, because they can't continue. In the meantime, our home business continues to grow, and we continue to be very bullish on it. As you know, we created a business of cable in Bolivia over the last seven years, and today it's massive. It's actually bigger in terms of revenue than our whole mobile business in Bolivia.

We see a lot of run rate. We restarted later this year and we'll continue to do so into next year, our build in Bolivia, because we think there's maybe half a million homes that can still be built with fiber in Bolivia. We see a lot of growth opportunity. As a matter of fact, you see that our base in Bolivia has gone up 7% year-on-year. We deployed on our Tigo Business, part of the equation. We deployed our Tier III data center, and we're now basically doubling its capacity because it's really kicking in Tigo Business in Bolivia. We've restarted our build, and we think B2B will be an increasing driver of our Bolivia revenue along with home, which is already more than half of the business.

that gives you the entire picture of what's happening in Bolivia despite the regulatory change and the social policy pricing by our competitor.

Marcelo Santos
Equity Research Analyst, JPMorgan

Thank you. Fair enough. Thank you. Thanks a lot.

Operator

Thanks, Marcelo. All right, we're gonna go now to Soomit Datta at New Street Research.

Soomit Datta
Analyst, New Street Research

Yeah. Hi, guys. Two or three questions if that's okay, please. Firstly on the midterm equity free cash flow outlook, $800 million to $1 billion. Obviously, you know, the macro environment is getting tougher. You've talked about inflation obviously as a factor. The broader context is a tricky one for you guys, but you're reiterating the guidance. How much is Project Everest, I think you called it, how much is that a relevant factor in making sure you hit the outlook going forward? And as a related question, the spectrum in the first nine months, I think has been running at about $160 million.

Would there be an expectation that that would be slightly above the normal run rate and it would reset, particularly thinking about some Colombian spectrum needing to be reissued into 2022. Yeah, I mean, equity free cash flow, just, you know, hitting the guide in the tougher environment and specifically maybe anything on spectrum that, if that's okay. That's kind of one question. Secondly, just on inflation as well.

Mauricio Ramos
CEO, Millicom International Cellular

That was just one question?

Soomit Datta
Analyst, New Street Research

Sorry.

Mauricio Ramos
CEO, Millicom International Cellular

That's all right. It's okay.

Soomit Datta
Analyst, New Street Research

One question with seven parts.

Mauricio Ramos
CEO, Millicom International Cellular

That's all right.

Soomit Datta
Analyst, New Street Research

Why don't I let you answer that, and then if we maybe we'll run out of time.

Mauricio Ramos
CEO, Millicom International Cellular

Yeah, 'cause we'll forget the second and the third anyway. Listen, there's many ways to and I think I got most of the pieces of it. There's many ways to answer for that. I think the better way to address it is the two things that are subsets in your question, we already baked into the moment when we put things out for Investor Day.

Meaning, by that time, although we don't have perfect visibility on the final spectrum renegotiations in Colombia happening pretty much as we speak and into next year, we baked into that notion that the Colombia spectrum would be renewed at higher prices than before, and that would have an impact in 2022 and 2023, and that from 2024 onwards, there's no longer that sort of bulk bigger payment for the Colombia spectrum. I hope I'm being very clear, very clear on that. What we wanted to do at the time was give everybody visibility that, yes, 2021, 2023 would be handicapped, if you will, more impacted by the Colombia spectrum, but that lapse in 2024, we're free from that. So that part of it was baked in, is baked in, although we don't know what the final outcome would be.

You know, we made our assumptions, and they're all baked into that $800 million number. As we said, I think in my prepared remarks, as a result of that, our equity free cash flow that we've now told you for this year was gonna be $150 million-$200 million is right in line with what we budgeted. There's no change to that. We budgeted right in the middle of that. It's late enough that we can come clean on that, if you will. There's no surprise to us there. The thing that is a little bit more different, and you're right, is that indeed, you know, things changed right after Investor Day, whether you call it Ukraine or inflation or rates going up. Most of our currencies have not really moved so much.

Most of Central America has not really moved. That's very different this time around from any other crises, and that's very important. Yes, Colombia has moved significantly and maybe a little bit of Paraguay, but we don't really drive a lot of cash flow today from equity free cash flow from Colombia. It doesn't really move the needle in terms of what your question is. As a result of that, we feel still like we're in the ballpark range. We're very confident we're gonna make it despite all these moving pieces. Now then, the one thing we did, and this is the last bit of your question, is Project Everest started by early this year for two reasons.

One, you've heard me say this before, I'm a believer that you need to do efficiency projects every three to four years just to make sure that there's nothing you're missing and just to make sure that you keep the discipline. This time around, we understood that the market was gonna get tougher, and we wanted to start very early in the year. We hadn't foreseen Project Everest when we put out Investor Day, but we put it in right after just to make sure that when you ask us that question, we can come and say, "Yeah, we're gonna make it," because Project Everest, we're not gonna give you any numbers, we may do that in Q4, is already delivering a lot of efficiencies that, you know, are gonna help us make it through tougher times. That's that on the equity free cash flow.

We are on track.

Soomit Datta
Analyst, New Street Research

Okay. That's super helpful. Maybe just a very quick follow-up then, if that's okay. On Guatemala, I'm just sort of interested in the sort of phasing of the competitive environment. Is it? You know, you've sort of explained the context for what's happening, but are we sort of at the beginning of a process of escalating competition, or do you think we're sort of midway through or coming to the end of it?

Mauricio Ramos
CEO, Millicom International Cellular

I'm not gonna go back to explain, like, the history and the context. I think we did that on the prepared remarks, and you get that quite well, right? We gained quite a bit of market share, you know, over the last three years. Our competitor seems to want some of that back, and we're trying to figure out. I don't know. We kind of like it where we are. We like our scale, and we like our market share. But the bigger question is the one you posed, which is, "Okay, what happens from here going forward? Is this a skirmish, or is this more of a, you know, dragged on kind of a competitive environment?" I wanna point out to perhaps three key things that make a difference in Guatemala for analysis of the long term.

Number one, this is a two-player market with two rational, strategic, return-driven investors. It's not only that. It's a fairly well-balanced market. It's a 60/40 market, right? There are no long-term incentives for either one of us to try to inch up significantly so. We'd only cannibalize our own revenue, whether it's our competitor or ourselves. Now, with that, I think this is a short-term dislocation. It is, you know, some thunderstorms, some rains, but it is not a protracted long-term winter, if you will allow that analogy, because the incentives are simply not there, right? Nobody gains from this. That's our view. I realize that this is gonna hurt us in the short term, and I get it, public markets are focused on the short term. I will take the hit that this may say.

The faster and the bolder we react to defend our 60% market share position, the sooner the rain will pass. As I said in our prepared remarks, we've played this for the long term, and we think the better long term is to actually get to that long-term equilibrium, very, very sustainable long-term equilibrium, the sooner we can. That's what matters for you in a nutshell.

Soomit Datta
Analyst, New Street Research

That's great. Very helpful. Thanks.

Operator

All right. Thanks, Soomit. We'll go now to Phani at HSBC.

Phani Kanumuri
Analyst, HSBC

Thanks for taking my question. My question is on Colombia. It seems that your revenues quarter-on-quarter have been rather flattish. What is driving this, and how did the competitors react to your pricing increases in Colombia? That's the first question from my side. The second question that I have is on a more, you know, consolidated level. How much is a broader pricing increases that you have on a consolidated level? How much is it impacting your ARPU? And, you know, how is it going to offset your inflation? And how is that going to take the guidance for 4Q EBITDA growth?

Mauricio Ramos
CEO, Millicom International Cellular

Okay. You get this first one? The first one was just a flattish Colombia, you're saying ARPU's there or price-

Phani Kanumuri
Analyst, HSBC

I'm talking about the service revenue growth in Colombia.

Mauricio Ramos
CEO, Millicom International Cellular

Sure, sure.

Phani Kanumuri
Analyst, HSBC

If you look at QoQ, quarter-over-quarter, it looks flattish, you know. You have growing very fast on the mobile, so what is driving the flattish quarter-over-quarter growth in Colombia?

Mauricio Ramos
CEO, Millicom International Cellular

The second one was just basically ARPU price increase. How they affect-

Phani Kanumuri
Analyst, HSBC

How much is the general price increases and what is the expectation for the EBITDA growth in Q4? You know, and how is that going to offset your inflationary costs?

Mauricio Ramos
CEO, Millicom International Cellular

Okay. Listen, on Colombia, again, it's better to, you know, answer with the big context. Our service revenue growth in Colombia is about 6%, largely coming from mobile. In mobile, it is a combination of increased intake in customers. We added about 200,000 again this quarter in Colombia, and we continue to inch up our position in Colombia every quarter now for six or more quarters. There's an element of that which is volume. Post-paid in Colombia is up 25-30% in volume on a year-on-year basis. There's a chunk of this which is volume, which is the result, Phani, as you may recall, from us getting spectrum, building a network, increasing commercial distribution, et cetera, et cetera.

What is new in Colombia on mobile, which we had anticipated, but is happening now for a couple of quarters, is that ARPU mobile is being reconstructed, and it's growing right around 6% now in pesos. The reason for that is that I think we sensed quite well that the market was ready for reconstruction, and this is one of the pricing part of the equation which we led, and was followed by now pretty much all the competitors in Colombia. That's leading to 6% ARPU reconstruction moving forward. Now, your question I think has a little bit more to do with home in Colombia, which indeed is a little bit more sluggish in Colombia.

As I addressed on the remarks and in my earlier questions, indeed in Colombia, inflation's high, 10%, and consumers are feeling that. Colombia was one of the countries in which people were most constrained to their homes during the pandemic. It was actually one of the highest lack of mobility ratios. That we're seeing a lot of the what I referred to as the ebb in Colombia happen. The third element in Colombia is that you're seeing B2B kick in quite significantly and growing quite significantly. As a result of that, we have 6% service revenue growth in Colombia. I don't wanna draw. You can do the comparisons. It's pretty darn good compared to a lot of our competitors. Rather you can do the math.

The second thing that I think is key in Colombia is that we invested quite a bit and knowingly used that margin to do that. We're on the other side of that now, and we are seeing most importantly, meaningful OCF growth, double-digit this year and into the year in Colombia because service revenue is recomposing, our investment is behind us, most of the network, other CapEx investment is behind us. As a result of that, Colombia is becoming already a big OCF grower for us, which wasn't the case, two years ago, 'cause that's the way we wanted to play the market. All of this to simply say that Colombia is doing what we deemed it would do, today in becoming a significant OCF grower for us. You go on the second one.

Sheldon Bruha
CFO, Millicom International Cellular

Yeah, yeah. On the second part, I think you're just asking sort of price increases, how those play out here in the remainder of the year. No look, of course, you know, we implemented a lot during the course of the quarter. You know, we will be looking and expecting, you know, sort of to see, you know, a full quarter worth of benefit of that here in Q4. You know, we haven't guided at all in sort of our Q4 results on service revenue, but we have to sort of talk to you about what we're expecting for a full year on OCF. You know, and that being very back-end loaded this year.

I will tell you that that OCF objectives we have for the year and guidance we have for the year is not predicated on, you know, improvements on service revenue growth here for the balance of the year. So it's, you know, we're not, you know, we're not relying on all of that to be coming through. I am expecting sort of EBITDA growth to improve here, you know, for the remainder of the year. A lot of that just because we're starting to lap some of the investments we've been making in, you know, in Tigo Money and Infraco, which really we're ramping up kind of in Q4 last year. We kind of have a much more of a like for like comparison now in Q4.

We should see some EBITDA, you know, benefits on the growth line from that, which is gonna help also drive the OCF, the OCF target that we mentioned for the year of approximately 10%.

Mauricio Ramos
CEO, Millicom International Cellular

Yeah, I think we kind of went through that pretty quick and, you know, we are on target to be right around 10% OCF growth this year, which is consistent with our three-year 10% OCF growth organically on average. We're kind of focused on the equity free cash flow, but the OCF, which is the other thing that we've been providing long-term guidance, and actually on average on a yearly basis is also on track. Okay. Yeah. Thank you.

Operator

Okay. Thanks, Phani. Next I think we have Lucas Chavez from UBS. Lucas, are you on?

Lucas Chavez
Associate Analyst, UBS

Thanks for having my question. I cannot open my camera right now. It's not working on Zoom. Mauricio, two questions here, actually. The first one on Panama and the second one on El Salvador. On Panama, if you could give us more details on the country operation. I know you talked a lot about Panama already, but just to understand better mobile there and the consolidation and what you're seeing there that is different from other countries. El Salvador, I just want to understand better service revenue and the growth seen in this quarter. Thank you.

Mauricio Ramos
CEO, Millicom International Cellular

All right. On Panama, it's performing. This is one of those rare, unique situations in which we are performing right as our acquisition business plan said, and for the same reasons that our acquisition plans said we would perform in Panama, even despite the pandemic and, you know, the inflationary environment. Our business plan was predicated on getting a position in home that had 60%-70% market share, defending that position going forward, and being able to acquire a mobile player that then we could cross-sell and increase market share as a result of being able to cross-sell into that mobile market share. All of that, Lucas, has panned out as our investment thesis was.

In a country that is investment grade dollar economy and which has become effectively a two-player market as we speak, one player was acquired by Cable & Wireless, and the other one has basically handed over the business to the government. As a result of that, we are in a three-player, possibly two-player market on mobile in Panama, which has led to the industry structure that we think is becoming the norm in Central America. Things have played out pretty much the way we imagined they would. As a result of that, and this is the punchline, but I'll give you some detail in a second, Lucas, what you see in Panama is dollar-denominated revenue, two-player market. Effectively, we have the number one position.

We're gaining scale on mobile and being able to not only defend fixed, but also grow our footprint because there's opportunities as the business continues to grow on fixed because the economy is growing. As a result of that, we see household formation in many new cities around Panama, which makes us very bullish. The combination in Panama is you have service revenue growth of 5%-6%, give or take. You have EBITDA margins that we've already reached 45%, and we see increased scale on mobile because the market's consolidating and the ability to build more network in Panama going forward. The business is already growing operating cash flow at 20%. 22%, I think, is the number. All in all to say, very glad we invested in Panama.

It's on its way to become one of our better cash flow producers, and it's all dollar-denominated. El Salvador, before I forget. El Salvador had another solid quarter. Service revenue is up 6%. The thing with El Salvador is we put our playbook about 3 years ago. You've heard me say this a number of times. We revamped our management team, put in one of our most solid management teams in place today. I hope they're listening to the call. We supported them with new spectrum acquisition and then with the funds to build out that network in a market in which we thought we could do a lot more. Today we're harvesting all of that with strong service revenue growth, expanding margins in El Salvador, growing our postpaid base, and also very bullish about Tigo Money there.

In El Salvador, as I'm sure you see from the quarter numbers, all the lines of businesses are performing. Home, where we think we can grow some more. Mobile, where service revenue is growing. B2B, where again, Tigo Business is becoming an important part of the ecosystem in El Salvador. As I just said a minute ago, Tigo Money also has room to play significantly in El Salvador. Again, just not to forget, it is also a dollar economy, so that helps out significantly. That's the long and short of Panama and El Salvador. Okay, that's very clear. Thank you.

Operator

All right. Thanks, Lucas. We're right on the hour, and that was our last question, so back to you, Mauricio.

Mauricio Ramos
CEO, Millicom International Cellular

All right, I guess I gotta wrap it up from here. You're not gonna hear from me any, you know, last-minute remarks that are different from what we were saying. We are on track to deliver that right around 10% operating cash flow growth this year, and that is consistent with our average 10% OCF growth for the three-year period. We've had to adjust, as I said, in order to get there, but we're making it. We are gonna get to $150 million-$200 million of equity free cash flow this year, which is consistent with the way we have budgeted for the year and consistent with our three-year plan to reach cumulative $800 million-$1 billion of equity free cash flow.

We also continue to invest $1 billion, and we are happy with the investments we have made in the past. We're happy with the ones we're making 'cause we see a ton of upside opportunity, both in home and in mobile, where every time we deploy new network, we see a pick up. We're also making progress on the strategic initiatives that you are aware of, Tigo Money and the tower business. We continue to just be, quite frankly, the better gold standard in terms of ESG in our region. Our great place to work recognition demonstrates that. Pretty much on track despite the much harder macro environment. Thanks for joining today.

Operator

Thank you.

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