mBank S.A. (WSE:MBK)
Poland flag Poland · Delayed Price · Currency is PLN
1,192.00
+22.50 (1.92%)
May 13, 2026, 5:00 PM CET
← View all transcripts

Earnings Call: Q2 2024

Aug 1, 2024

Operator

Good afternoon, ladies and gentlemen. Welcome to our conference where we will present the results of mBank Group in the second quarter of 2024. The speakers today are Mr. Cezary Kocik, acting CEO for the first time in this role, Mr. Pascal Ruhland, Chief Financial Officer, Mr. Marek Lusztyn, Chief Risk Officer, and Mr. Marcin Mazurek, Chief Economist. Cezary, over to you.

Cezary Kocik
Acting CEO, mBank

Good afternoon. I would like to start from a small introduction and some of my thoughts about the future of mBank. After that, I will just, of course, ask Marek and Pascal to develop that in a more detailed way and give you all the figures. That's some few initial comments regarding our strategy. The current strategy is up to 2025. Just after holidays, we'll start to develop a new strategy, what we are going to finish during the next year. That's where we start our preparation to do that. Of course, before the strategy will be prepared and it will take some time, I would like to share with you some of my thoughts about the most important things for mBank in short and medium term. From my perspective, I would like to address four points. The first is equity.

The most important goal for myself is to strengthen our equity base. As you know, the past was highly influenced by legal provisions for Swiss franc . And due to that fact, we can say that the majority of our results were consumed by these provisions. So due to that fact, for sure, as a bank, we don't have the strongest position on the market, but now we try to do that. Probably you noticed that last week we informed the market that we changed our dividend policy for the current year and we are not going to pay any dividend this year. Just it will positively impact our equity ratio, like more or less 50 basis points. On top of that, we are going to use also all other instruments which are available on the market.

At that moment, we exclude only issuing new shares, but the rest, including AT1 and further securitization transactions, are on our agenda. We will be very concentrated on them to strengthen our equity position. Why we are doing that? Of course, we are doing that because we believe that the two very difficult years are behind us. Now we are ready to get back on track as this bank was built by the organic growth. We always used to progress in our market shares and volume faster than our competitors. Now we would like to continue this after these two years which were marked by huge Swiss franc provisions.

Now we believe that we are in such a position that we can just fight for our market shares and even enlarge them to the level which will be much bigger than we used to have in the past. So this third thing is just we would like to continue the current performance because, as Pascal will tell you about the details, this is crucial for us, and especially for the first point, because this quarter we were hit by two things, as legal provision for Swiss franc, but also we booked negative effect of loan holidays. Despite that, we have the highest from many quarters net results. And that is also the way how we would like to build our equity by retaining this year the whole, but even in the next year, significant part of our earnings.

Last but not least, what is very important for the bank, we would like to focus further on the Swiss franc mortgage portfolio. Probably you know that up to now, I was responsible for managing the settlement program in mBank, and I would like to continue as a person responsible for that because, in my opinion, the most important thing for the future of mBank is to solve the Swiss franc problem due to the negative impact, but also it created a huge problem for us for, let's say, good planning, as the negative impact was always difficult to predict. And this is this fourth point which will constitute my agenda for short and the medium future before we, as a whole management, will manage to develop it and get acceptance from our supervisory board for our new strategy.

And after this short introduction, I would like to pass to Pascal, but of course, after the presentation, together with Pascal and Marek, I would try to handle all your questions. Thank you very much. And Pascal, please.

Pascal Ruhland
CFO, mBank

Yeah. Thanks a lot, Cezary. Also hello from my side. We jump directly to slide seven, to our financial summary of Q2. On this slide, I also will give you then the guidance for our 2024 results. As said already by Cezary, Q2 has been a very good quarter for us despite high legal costs related to FX, mortgage loans, and despite the credit holiday impact. Let's start with our revenues. Group revenues declined marginally in Q2 as they were impacted by the credit holidays in the amount of PLN 257 million. A brief side note on the credit holidays. In our financial statement in Q1 2024, we provided the estimated cost related to the extension of the credit holidays in the amount of approximately PLN 350 million.

The currently recognized amount is well below the initial estimate due to lower usage of this option by borrowers than we have had expected. Excluding this impact of credit holidays, revenues went up by 7.7% quarter-on-quarter. Strong NII adjusted by credit holidays grew 3.5%. This result is supported by both products, loans and deposits. Also, our net fee and commission income increased, especially due to higher net result on payment cards. Furthermore, we have been benefiting from an extraordinary effect in other income, which is related to a recovery of a receivable guaranteed by KUKE in connection with a final court judgment, which was favorable for the bank and amounted to PLN 164 million. Forward-looking, we expect for our NII to be slightly higher than 2023, which includes already the negative impact of the credit holidays.

Our total net fee and commission income is supposed to be higher also than 2023. And here we expect a slight growth quarter-over-quarter, as we have seen it now between Q1 and Q2. As a result, we are now aiming to beat PLN 11 billion total income in 2024, which is, for us, a historic mark. Moving to the total costs. The total costs of the group, excluding compulsory contribution, increased by 5.5% quarter-over-quarter. The cost increase was mainly driven by material costs, reflecting higher activities in certain areas, but especially in marketing. As a result, we gain again an extraordinary cost-income ratio of 27%. And here, as I always say, you know this should not be treated as the new normal because our long-term strategic target is below 40%.

But for 2024, we will stay well below the strategic target due to high interest rate levels. Going to our cost of risk. In line with our early expectation, cost of risk increased in Q2, mainly in the corporate and investment banking segment, in which we reported net releases of LLP in Q1. Cost of risk of 58 basis points is well below our guidance for 2024. And due to this very favorable first half of the year, we guide for the full year below 70 basis points cost of risk. The cost of legal risk related to loans indexed to foreign currencies recognized in Q2 reached, as Cezary was saying it, PLN 1.03 billion. And Marek will share details later. And as you know, due to the complexity and dependencies of this topic, it's not easy to provide guidance.

As of today, we expect for the second half of the year a lower impact than in the first half of the year. It is expected to stay very significant. As a result of all the P&L line items, mBank's group net profit reached PLN 422 million. And also, Cezary pointed that out, and I would like to bring it in perspective. If we exclude the credit holidays, if we exclude the FX impact, we have had the quarterly strongest net operating result in the history of the bank. The effective tax rate, which is every time a bit odd, calculated under IAS 34, hereby is at 41.3% and is heavily influenced by barely deductible costs of our Swiss franc equity provisions. Let's move to the summary of the balance sheet on the next slide.

Here, I would like to draw your attention just on one observation on our balance sheet. As indicated in our Q1 call, we expected to grow our asset side, which is visible in our gross loans to customers by an increase of 4.1% quarter-over-quarter. Both segments are contributing to the growth, and I will go into details later. Normally, I also would draw your attention to the capital ratio development, but this I will now do on the next slide, which is new and has the aim to show all regulatory capital requirements at a glance. As you can see on this slide, both capital ratios, Tier 1 as well as the total capital ratio, are at comfortable levels. Our buffers above the KNF minimum requirements are higher than 4%. They are 4.6, 4.35. And now, very briefly, jumping into some details.

Since the beginning of 2024, Tier 1 capital increased by PLN 126 million or roughly 1% versus year-end 2023, mainly due to the inclusion of 50% of the net profit generated in Q1, while Tier 2 capital went down by a bit more than 18%, mainly due to amortization and FX revaluation of Swiss franc debt. The total risk exposure, as you can see left bottom of the slide, increased. The year-to-date increase was mainly driven by an increase of credit RWA, mainly due to our growth of customer business and an amortization of our securitization transactions. Also, we have seen increased operational risk RWA due to higher income levels. And now, this is very important, and Cezary pointed it out. These numbers do not yet include the change of the dividend strategy. So also, we do not have yet in these numbers our net profit of this quarter included.

Furthermore, we have conducted already, as you see on the right-hand bottom, an extension of one of our existing securitization transactions in June. We plan to close another securitization transaction in the coming months. These actions will support our capital position in the second half of the year. Our expectation for Q3, Tier 1 ratio will be broadly similar to current levels and a bit lower towards the year-end. Why is that the case? I would like to bring now all effects into order. In the second half of the year, we expect higher RWAs due to the result of our business growth, which is the most important one. The second thing which will hit us in Q3 is an implementation of a regulatory definition of new definition of default, and Marek will elaborate a bit later on.

Lastly, our amortization of our securitizations, which we have executed in 2022, will follow up. These three things are largely offset by the dividend retention and the new securitization plan for the second half of the year. I repeat, we expect Tier 1 buffers above regulatory requirements to exceed 4% both to the end of Q3 and to the end of Q4. This is well in line with our strategic target of having buffers of at least 2.5% on the Tier 1 ratio. As you also can see on this slide on the right-hand top of the slide here, we meet MREL requirements with a ratio of 22.8%. Despite that, we have a very comfortable buffer. We are aiming for an MREL issuance of the second half of the year in our benchmark format. With this, I'm now handing over to Mazurek for the FX mortgage details.

Marcin Mazurek
Chief Economist, mBank

Okay. Thank you, Pascal. So as you can see on the following slide, quarter by quarter, we are increasing the protection against legal risk of Swiss franc transfer. Q2 2024 brought us another over PLN 1 billion write-off, which increased the coverage of the portfolio to 130% with respect to the active portfolio. We have had on the balance sheet at the end of June, PLN 8.4 billion of legal provisions created for the FX loans. And in total, the cumulative value of foreign currency-related legal risk provisions created by mBank since the beginning of Swiss franc saga amounted to almost PLN 14.6 billion. The difference between 14.6 and 8.4 is the realized loss due to the realization of the final court verdicts and the settlements that we have concluded with the clients.

On the top right-hand side, you can see the evolution of the active portfolio of the Swiss franc cases. So starting with 85,500 disbursed loans originally, we are down to only 23,400 active contracts, of which 74% are by now in court. As we said, they are more than covered by the existing provisions. We are addressing the issue with ongoing settlements. Can we please move to the next slide? As you can see on the slide number 11, in Q2 2024, we have concluded another 1,850 settlements. That was roughly the same number as in Q1. The total number of settlements was going up to over 17,000. We are happy to report that it was another quarter where the number of incoming cases was falling down.

It's good to remark that we have had a larger number of settlements in this quarter than the number of incoming court cases. On top of that, the total number of outstanding court cases marginally decreased compared to the previous reporting period. That was also the first time since the beginning, basically, of the Swiss franc saga that the number of active court cases was actually reduced. That's context for you.

Okay. Then on the next slide, exactly. Yeah, very briefly. I mean, the main observation is that the core business of the group, with an ROE of 40% and a gross profit of PLN 2.7 billion, is stronger than our FX mortgage-related burden. And this is especially visible if you look at the black bar, mBank Group, with an ROE of close to 10%. Let's move to slide 14, our loan development. We see the expected rebound on our loan portfolio visible in both corporate and the retail business. And I would like to bring that now a bit into perspective. I start with corporate clients. Loans and advances to corporate clients increased by 7.9% quarter-on-quarter. But the increase was in large parts driven by reverse repo business. The core corporate loans went up by 1.8% quarter-on-quarter.

The loan margin, and as you know, we're very much focusing on our margins, remained stable in Q2 and was significantly higher than a year ago. Forward-looking, we expect to grow fairly over the market while keeping our margins at high levels. Moving to the retail segment. The upward trend in loans to individual clients initiated in Q1 strengthened in Q2. Loans to individual clients went up by 1.2% quarter-on-quarter. Gross loans to retail customers, excluding non-core portfolio and excluding the negative impact of the credit holidays, increased by 2.5% quarter-on-quarter. The increase was fueled by both products, mortgage loans, and non-mortgage loans. Important for us as well, here, the margin developments, while we have a fairly stable margin in our retail segment. Going forward, we expect growth single-digit, so within the market for this year, but we are aiming for more.

On slide 15, with our new lending business, I will focus just on the mortgage loan products, while the other trends are already covered indirectly with my messages. The left top of the slide shows a slight drop quarter-on-quarter in mortgage loan production. Here, I would like to highlight that the sales of mortgage loans in Q1 were largely driven by the disbursement from applications for the 2% Safe mortgage loan program governed by the government. Between September 2023 and June 2024, we sold in this program PLN 2.3 billion of mortgage loans. We managed to capture roughly 20% of the addressable market. In Q2, mBank's share in new mortgage lending in Poland surged to 12.6% on our introduction of a bit more attractive pricing. We compensated the runoff of this subsidized program with our core franchise.

For us, it is important that we use our capital, especially to our own clients, first of all. This is also visible in our statistics as around 80% of the sales are contributed to our existing customer base. Now, let's go from loans to deposits. Total deposits increased by 2.4% quarter- on- quarter. The quarter- on- quarter increase was driven predominantly by retail deposits, thanks to inflow of funds on current and savings accounts, which is important to note, while the more expensive term deposits are largely stable. Here we follow our strategy to optimize total income, and therefore, we are not too aggressive in pricing deposits. Our margin on deposits remained stable while we attracted inflows. At the end of Q2, current accounts represented 79% of our group's deposits, which confirms that we are really a premier transactional bank.

In the next quarters, a single-digit deposit growth is expected to be driven mainly by the retail deposits, supported by growing customer base and increased wages and salaries of our clients. The total income slide I did cover already in our P&L view, and therefore, let's jump directly to slide 18, and we look into the cost developments. Starting with the normalized cost income ratio of the group, visible in purple, right-hand top of the page. The cost income ratio adjusted for a few things. So annual contribution for the resolution fund, we adjusted. We adjusted the credit vacations, and we adjusted also the positive one-off of KUKE, reached 27%. And this shows how effective our business is operating. Derived from this efficiency, now looking to the cost drivers. The operating cost adjusted for the BFG contribution increased quarter by quarter 5.5%. And we have two drivers.

The first driver is in green, staff-related expenses. They rose 2.3% quarter-on-quarter, especially due to increased wages and salaries driven by higher variable part of remuneration and higher employment. The second driver in blue, material costs increased by 16%. This quarter-on-quarter increase was especially arising for marketing costs, reflecting more or less our increased activity in the area with TV campaigns. That is the most, I would say, we currently have on the cost side. Our outlook based on our current cost-income ratio expects further growth of our operating costs in the second half of the year. Important to note is it's not just inflation-driven. We also have new sales initiatives. As you know, we have the marketplace with Morele. Also, we have mortgage loan sales via mobile app. So we invest in sales initiatives.

Also, we face in the second half regulatory costs with respect, for instance, of DORA, which will be funded. The group's cost-income ratio is expected to remain well below our strategic midterm target of 40%. With this, I'm handing over to Marek for the cost of risk.

Marek Lusztyn
Chief Risk Officer, mBank

Okay. Thanks, Pascal. So as you can see, year-on-year, there is a decrease in the lending component of the portfolio. There is a quarter-over-quarter increase of cost of risk Q1 to Q2, but it happens after exceptionally low cost of risk of Q1. That was on the back of a number of one-off factors in the corporate portfolio. Q2 brings a normalization, so to say, of cost of risk in both segments. We are coming after a series of relatively high write-offs in retail driven by the historical developments. Now, we see that cost of risk in retail as well as in corporate normalized. That is also the reason of our lower guidance for year-end results. We are guiding around 60 basis points for the overall cost of risk of 2024.

That's going to be significantly better than the cost of risk achieved in the previous years and previous quarters. Second quarter 2024 is, to an extent, impacted as well by a number of one-offs, in particular, credit risk evaluation adjustments thanks to the beneficial macro changes, which is unlikely to continue in Q3 and Q4. That's the reason of the higher guidance for the following quarters. Can we go to the next slide, please? As far as the loan portfolio quality is concerned, there is a slight uptick in the NPLs, in particular, on the corporate segment. This is driven by a number of older corporate loans that were classified to non-performing. The reasons were specific for each of those exposures. Name-specific, not anything related to the industries. Overall, we see quite a good environment supporting the corporate and retail credit quality.

So we do not expect this to be a beginning of a deterioration trend, rather. We attribute it to one of the factors. On the next slide, as it comes to—sorry, we missed the one that was typically there on the capital and liquidity. As Pascal said, capital and liquidity remains excellent with significant buffers above the regulatory minima. And this one brings marching fast with respect to the macro outlook.

Marcin Mazurek
Chief Economist, mBank

Thank you, Marek. So fast forward to the economy. So we are still operating in moderate growth environments. We have been very clear and directional in guidance here. We are guiding towards 3.5% GDP growth this year, and this forecast is not changed. GDP growth is based solely on private consumption, but still, with the scope for improvement of households' balance sheets, this consumption is going to improve in the following quarters.

The main laggard in economic growth is construction activity that awaits the new round of EU financing. We do not see any dangerous processes on the labor market. The demand for labor is lower than it used to be, but it partially may have been reflecting automation and robotization of the Polish economy as the labor becomes less cheap than capital. Still, unemployment rate is steady. Inflation has reached a trough in March. We were guiding that it will be in March. Afterwards, inflation is poised to reaccelerate before it settles down close to NBP target in 2026. In such circumstances, NBP is not going to cut rates this year. They may start thinking about cutting rates in the first quarter of 2025 and then do a first rate cut in the second quarter of 2025. Turning to monetary aggregates, everything is evolving as expected.

So slowly but surely, deposit growth in the corporate sector is slowing but is still positive. We are seeing an upswing in corporate financing, but still, this is very moderate. As far as household loans and deposits are concerned, we see still high year-on-year growth of household deposits, but the momentum seems to be fading, and it poses, I would say, a good starting point for a further revival of consumption. Also, credit activity in non-mortgage loans is slowly reviving as well. So it's also a good prospect for consumption going forward. Turning to interest rates, Polish bonds are stable. Risk-wise, asset swaps are tight. Recent global developments sent bond yields lower. As I am speaking, 10-year yield is around 5.4%. So this makes a strong improvement from the last quarter. And last but not least, exchange rate. Exchange rate is stable or slightly appreciating.

We think that the złoty may be appreciating forwards towards 420. The main reason behind this is rather strict monetary policy compared to other central banks and also good sentiment for the Polish currency. As far as fundamentals are concerned, these are fundamentals, so they are not changing quarter to quarter. Still, they are quite good. Thank you.

Operator

Thank you, Marcin. Now, let's look at the questions that we received. So the first one, what is the approximate level of long-term funding ratio?

Marcin Mazurek
Chief Economist, mBank

Yeah. I'm taking this question. I mean, first of all, it needs to be said that mBank, we are one of the most frequent issuers in the market. Therefore, we are also in a very strong position to fulfill these requirements. We have currently a very strong ratio, which is beyond 50%. I just want to remind everyone, there was a statistic among the top eight banks by the end of 2023, and we have been the one with the highest long-term funding ratio. It's currently not a concern of us.

Operator

Thank you. The second one, what is the share of fixed-rate mortgage loans as percent of the total mortgage volume?

Marcin Mazurek
Chief Economist, mBank

The fixed-share mortgage loans currently on our mortgage loan book in the Polish zloty is a bit more than 30% of our current books.

Marek Lusztyn
Chief Risk Officer, mBank

But just adding from a new source, it's more than 50%. So it's gradually moving in this direction.

Marcin Mazurek
Chief Economist, mBank

Exactly.

Operator

Does the bank meet SOP and II requirement? If not, how far is the bank from meeting it?

Marcin Mazurek
Chief Economist, mBank

I mean, the requirements we watch very closely, so also in the last months, and we are meeting those thresholds comfortably. So there is also the same as with the long-term funding ratio. Nothing currently of a concern for us.

Operator

Should we consider 50% dividend payout from 2025 earnings?

Marcin Mazurek
Chief Economist, mBank

Yeah. So also from my side, so we have changed the dividend assumption for 2024, as said already, to strengthen our capital in order to capture growth. And for 2025 onwards, we have not changed our aim to pay 50% of our dividend. And please believe us, we are coming in the morning into this bank in order also to make our shareholders happy. And therefore, we are aiming from 2024 also to pay dividends on our dividend strategy.

Operator

Has mBank capital position been constrained to mBank strategy so far?

Marek Lusztyn
Chief Risk Officer, mBank

Yes. That I tried to elaborate in this introduction that last two years were suffering from not enough risk-weighted assets, which could be utilized to our loan book growth. And now we believe that it is behind us, and we are focusing on the growth of our portfolio.

Operator

Thank you. Are you planning to book more Swiss franc provisions this year?

Marcin Mazurek
Chief Economist, mBank

I guess I have covered already. So our view and our message today, and I make this disclaimer, this is every time a very, I would say, complex topic to guide the next quarters, is that we expect for the next half of the year, second half of this year, to have a lower impact than what we have seen in the first half. But we expect that this stays significant for us.

Operator

The next one, I think we also covered, but let's again say it when the new strategy will be published.

Marek Lusztyn
Chief Risk Officer, mBank

For sure, in 2025, because 2025 is covered by our current strategy. At this moment, as we start working on that from September, it's difficult to give you a precise date, but probably it will be accepted by Supervisory Board on June or maybe September. But September is the latest one.

Operator

What are your expectations for the lending growth in 2024-25?

Marcin Mazurek
Chief Economist, mBank

So maybe I will take this one. First half of our presentation, we are providing the outlook on the market growth. So it's between 4.8% and 5.8% in 2025 by different segments. And as Czarek said in his opening speech, our ambition for the rest of 2024 and 2025 is to increase our market shares. So we consider those figures that you see here, that is the expectation of Polish banking sector growth as kind of the floor for our ambition. So it's not going to be lower than what you see here.

Operator

Thank you, Mazurek. Could you elaborate more on the KUKE one-off booked in this quarter?

Marcin Mazurek
Chief Economist, mBank

Okay. So that's on me again. The KUKE is a positive one-off in our other operating income in June of PLN 164 million that we have recovered from receivables due to favorable final court judgment in the case that we have had with KUKE on the case that was back from 2008.

Operator

Do you consider updating 2025 guidance outlook?

Marcin Mazurek
Chief Economist, mBank

From our perspective, it is a bit early to tell, but in general, why we now breach this PLN 11 billion income level. That is our next challenge to also compete with this level despite a lower interest rate environment, which we are expecting to have in 2025 to maintain.

Operator

Thank you. What is the sensitivity of NII to 100 basis points drop in market interest rates?

Marcin Mazurek
Chief Economist, mBank

On this data and NII sensitivity, I just want also to put out the disclaimer because it's hard to compare between the market participants, while it is heavily dependent on customer behavior. But on our side, the sensitivity of 100 basis points rate cut is PLN 665 million. And of which, while we are operating in three currencies, 60% is related to the Polish zloty, so roughly PLN 400 million. And if you compare that to our total NII contribution, we are talking about less than 10%.

Operator

Thank you. Cost of Risk guidance of below 70 basis points would imply a significant growth in the second half. What is the main driver here?

Marek Lusztyn
Chief Risk Officer, mBank

I believe I have answered to an extent on that already. I would say the base in the first half of 2024 is extraordinarily low, and we expect that to normalize in the second half.

Operator

What has caused the increase in risk-weighted assets? Any extraordinary factors like in Q1? What would have been the CET1 tier 1 ratio if including H1 net profit had been included?

Marcin Mazurek
Chief Economist, mBank

So the first half of that question was answered by Pascal already. Yeah. I mean, there is extraordinary nothing. If we expect to RWA growth, we see our businesses growing. Plus, then also the operational risk RWAs, they are also growing. And the third thing, which we currently see on a steady level, but we are working with new securitization against it, is that we see by running off of the replenishment period of our securitizations that we have some higher RWAs, and this will be counteracted by new securitizations. And I bring that now into perspective because I really tried to give you an expectation for the second half of the year, Q3 and Q4. So we will have growing RWAs due to the fact that we are aiming for business growth. We will have further impact on regulatory topics like the new definition of default.

Mark will elaborate in a second on that. And thirdly, that our securitizations will run off. And why we guided that this will have not a major impact on our current capital stack, our minimum requirements versus the KNF requirements, is because if we then include our net profit in our capital, plus if we include the two securitizations, so the one we just closed and the one we expected to close in a few months, this would be then counteracting those two effects.

Operator

Thank you. Last quarter, management declared that mBank's NII reached its high in this rate cycle. Yet the second quarter.

Marcin Mazurek
Chief Economist, mBank

Yeah, I just need to say, I mean, and I also said it in bilateral meetings when we talk with you about our performances. I'm every time surprised how mBank is capable of managing the deposit stack. There is definitely a technical advantage versus our competitors in it. I still would say it has reached its peak, even though that I was wrong for a few quarters, because we were really anchoring currently on a very high level.

Operator

What do you aim for such high values for long-term funding ratio at this stage? How many basis points on NIM costs this expensive policy?

Marcin Mazurek
Chief Economist, mBank

Currently, this is not a concern of us because currently we are meeting this long-term funding ratio. Therefore, there would be not a short-term impact on any of our profitability levels.

Operator

Should the cost growth base remain at double-digit level in 2024?

Marcin Mazurek
Chief Economist, mBank

Yeah. So we guided already by end of the year, also in the last quarters, and I still repeated it today, that we expect the operational costs grow similar between 2023 and 2024. So that means double-digit of our operational costs.

Operator

What is the level of customer participation assumed in the calculation of credit holidays?

Marcin Mazurek
Chief Economist, mBank

On the credit holidays, I mean, we adjusted this assumption based on the info we have seen. You have that in our financial statement on slide 18, on page 18. Currently, according to our assumptions, customer whose loan represents 87.9% of the value of the eligible portfolio will already have in some parts applied. They will apply on an average of 3.4 months. That is the core assumption how we come up to this roughly PLN 260 million on the credit holidays.

Operator

I think the last question, what is the absolute ceiling for Swiss franc mortgage book coverage? How much more it would cost to cover all existing and repaid loans?

Marek Lusztyn
Chief Risk Officer, mBank

It's a very good question. I believe that it's actually quite difficult to precisely answer on that because also we see that there are some still ongoing changes in the jurisprudence on that. It's, I would say, as I said, very difficult to give the final number that is the absolute ceiling on that thing.

Marcin Mazurek
Chief Economist, mBank

Yeah. But you see on the KPI itself, and that is something we point out, we try to be here on the conservative side. That means we are, in terms of the KPI, the coverage ratio leading among the banks who have severe portfolios. And at the same point in time, you also see us guiding that it is not yet over. But while we're guiding, it is less impactful. If you compare that to our core business, obviously the topic is step by step, not completely away, but it is less harmful for us. And that also gave us the confidence, as we pointed it out, and Cezary Kocik repeated it today in his vision for the bank, that we feel comfortable now to also capture more market share by growing our asset books. This should, I would say, round up the question towards the Swiss franc provisions.

Operator

Thank you. I believe we covered most of the questions. If not, we will cover them offline. Thank you very much for your attention, for your questions. Thank you, guys, for your presentation, and see you in October.

Marcin Mazurek
Chief Economist, mBank

Thank you very much. See you soon.

Operator

Bye-bye.

Powered by