Credit Acceptance Corporation (CACC)
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Sep 28, 2026, 10:01 AM EDT - Market open
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Earnings Call: Q3 2020

Oct 29, 2020

Operator

Good day, everyone, and Welcome to the Credit Acceptance Corporation third quarter 2020 earnings call. Today's call is being recorded. A webcast and transcript of today's earnings call will be made available on Credit Acceptance website. At this time, I would like to turn the call over to Credit Acceptance Chief Treasury Officer, Mr. Doug Busk.

Doug Busk
Chief Treasury Officer, Credit Acceptance

Thank you. Good afternoon, and Welcome to the Credit Acceptance Corporation third quarter 2020 earnings call. As you read our news release posted on the investor relations section of our website at ir.creditacceptance.com, and as you listen to this conference call, please recognize that both contain forward-looking statements within the meaning of Federal Securities law. These forward-looking statements are subject to a number of risks and uncertainties, many of which are beyond our control and which could cause actual results to differ materially from such statements. These risks and uncertainties include those spelled out in the cautionary statement regarding forward-looking information included in the news release. Consider all forward-looking statements in light of those and other risks and uncertainties.

Additionally, I should mention that to comply with the SEC's Regulation G, please refer to the financial results section of our news release, which provides tables showing how non-GAAP measures reconcile to GAAP measures. At this time, Brett Roberts, our Chief Executive Officer, Ken Booth, our Chief Financial Officer, and I will take your questions.

Operator

Ladies and gentlemen, we are about to start the question-and-answer session. To ask a question, please press star one on your telephone. To withdraw that question, press the pound key. Please stand by while we compile the Q&A roster. Your first question comes from the line of John Rowan from Janney Montgomery Scott. Your line is now open.

John Rowan
Analyst, Janney Montgomery Scott

Good afternoon, guys. Have you guys made any changes to CAPS recently regarding how the unit prices are input into the system?

Brett Roberts
CEO, Credit Acceptance

Not sure what you're referring to specifically. What do you mean?

John Rowan
Analyst, Janney Montgomery Scott

Are the prices for the cars in CAPS now linked to the advertisements that the dealers are putting out?

Brett Roberts
CEO, Credit Acceptance

The prices in CAPS come from the dealer. So for the most part, we get a feed from their DMS that supplies the selling price.

John Rowan
Analyst, Janney Montgomery Scott

Okay. You haven't made any changes recently to the ability for that dealer to change the price in CAPS?

Brett Roberts
CEO, Credit Acceptance

I don't know what you mean, the price of CAPS.

John Rowan
Analyst, Janney Montgomery Scott

Well, the price of the car when they're submitting the loan application for the client.

Brett Roberts
CEO, Credit Acceptance

No. The feed comes from the DMS. The dealer supplies us with the selling price, and CAPS starts with the selling price that the dealer supplies.

John Rowan
Analyst, Janney Montgomery Scott

I was a little surprised to see the reduction in dealer partner units. Can you talk a little bit about the reduction in the unit per dealer partner? Obviously, I would've thought competition would've been a little bit weaker this quarter. Maybe just go over the competitive environment and why there was a little decline in the average dealer partner productivity.

Brett Roberts
CEO, Credit Acceptance

I'll just point you to the reasons that we gave in the release. We had wholesale prices increased. That changes the retail price that the dealer has to offer the car for. Our customer at the lower end of the credit spectrum probably gets squeezed out when there's a sharp increase in wholesale prices. That's only one aspect of it. You have the other things we mentioned in the release, the stimulus payment, and the unemployment benefits.

John Rowan
Analyst, Janney Montgomery Scott

Okay. Thank you very much.

Operator

Your next question comes from the line of Moshe Orenbuch from Credit Suisse. Your line is now open.

Moshe Orenbuch
Analyst, Credit Suisse

Maybe just keeping on the same theme. Is that the reason that this started, I guess, before the stimulus payments while the stimulus payments were still being received by anyone who was unemployed?

Brett Roberts
CEO, Credit Acceptance

When you say this started, what are you referring to?

Moshe Orenbuch
Analyst, Credit Suisse

Well, I'm saying the decline. I guess the decline in volume. You kind of gave the monthly volumes, and you saw the biggest declines in the last four months started, I guess, in July, while the stimulus payments were still being received.

Brett Roberts
CEO, Credit Acceptance

Yeah. It's partly speculation. You have obviously March and April were down. May and June responded strongly. July was a bit of a transition month. Then you've had three weaker months in a row, the two last months of Q3 and then again in October. In the release, we gave you our best shot at why we think you're seeing the numbers that we're seeing. If you have other theories, that's fine as well.

Moshe Orenbuch
Analyst, Credit Suisse

Right. Is there anything that you would think that's happening in the environment that would make that either turn around or get worse? What do you see in what's gone on kind of since then? Would it require a reduction in wholesale prices, or are there other strategies that you've got to take care of that?

Brett Roberts
CEO, Credit Acceptance

Not near-term. The numbers in the release are through the 28th. We don't have anything beyond that that we know about that we didn't disclose. The long-term strategy is to continue to make the culture better and continue to make the product better. Over a long period of time, that's been successful. We're not going to change that strategy.

Moshe Orenbuch
Analyst, Credit Suisse

Anything that you could talk to that you'd do in the interim to mitigate that impact, or does it just kind of roll through?

Brett Roberts
CEO, Credit Acceptance

Well, it depends on what happens. We'll have to see. We've got a long history of growing dealers and growing unit volumes over a long period of time. It doesn't happen every quarter, it doesn't happen every month, but the long-term trajectory is good. Like I said, we're just going to stick with the same strategy there.

Moshe Orenbuch
Analyst, Credit Suisse

I guess it's likely that at some point in the near future, you'll see return of some amount of stimulus. Do you have thoughts as to whether that's enough to qualify the borrowers for the car at these prices, or is it just going to have to wait until used car prices normalize some more?

Brett Roberts
CEO, Credit Acceptance

I think both of those things will help. If wholesale values come down, I think that will help. If there's stimulus, that will help as well.

Moshe Orenbuch
Analyst, Credit Suisse

Okay, thanks.

Operator

Your next question comes from the line of Kyle Joseph from Jefferies. Your line is now open.

Kyle Joseph
Analyst, Jefferies

Hey, good afternoon. Thanks for taking my questions. I just noticed that the dealer loan unit volume increased as a percentage of the total originations. What specifically drove that, and is that a trend you would expect to continue in the current environment?

Brett Roberts
CEO, Credit Acceptance

It was up a couple percentage points. Not a material change in the grand scheme of things. Don't really have any expectations for whether that trend will continue or not in upcoming quarters.

Kyle Joseph
Analyst, Jefferies

Got it. Obviously, credit was very strong this quarter, given lower gross charge-offs as well as elevated residual values. Not surprisingly, your forecast and collections improved. I would just ask, what sort of macro assumptions are baked into those? Would there be ongoing stimulus? What's your outlook for residual values going forward?

Brett Roberts
CEO, Credit Acceptance

That question or a similar question was asked at the end of the first quarter. If you go back to the transcript of that call, I think what we told you was that we have our mechanical forecast that looks at historical data for similar loans and then forecasts based on the historical data. In Q1, the mechanical forecast declined by roughly $40 million. We then, on top of that, given the pandemic, added another $160 million. I'm talking about net cash flows here, and reduced our overall forecast by the total of those two numbers, roughly $200 million. Last quarter, you get the same question. What we said is that we haven't changed the subjective part of it, which is that larger number, the $160 million.

We're running the mechanical forecast, and then on top of that, we have the subjective adjustment that's meant to consider the macro environment. Again, same answer in Q3. We haven't changed anything with respect to the subjective piece. The positive forecast change you see in Q3 relates to the mechanical piece.

Kyle Joseph
Analyst, Jefferies

Got it. Thanks so much for answering my question.

Brett Roberts
CEO, Credit Acceptance

In terms of recovery values or used car prices, those are a pretty small portion of our overall cash flow stream. Whatever you end up assuming there doesn't really move the needle all that much.

Kyle Joseph
Analyst, Jefferies

Understood. Thank you.

Operator

Once again, if you would like to ask a question, please press star one on your telephone keypad. Your next question comes from the line of Rob Wildhack from Autonomous Research. Your line is now open.

Rob Wildhack
Analyst, Autonomous Research

Hi, guys. Just wanted to get some more color on the active dealer count. What was behind the decline there, and what's your outlook from here? Do you think that could return to growth?

Doug Busk
Chief Treasury Officer, Credit Acceptance

The active dealer count both elements were soft this quarter. We saw higher attrition and continuing trends from the prior quarters. We're not signing up as many dealers as we did in prior years. The active dealer count is really a function of those two variables.

Rob Wildhack
Analyst, Autonomous Research

Okay. Is there anything that you can point to specifically behind the higher attrition rates in the quarter?

Brett Roberts
CEO, Credit Acceptance

It would be speculation, it would be the same things we listed in the release. Just like they affect volume overall, they affect the number of active dealers.

Rob Wildhack
Analyst, Autonomous Research

Okay, thanks. Yeah, that makes sense. In the past, you've made changes to things like the dealer enrollment fee and sales force incentives. Can you give us an update on the progress that those changes have made, and are there any other levers you might have to spark some more growth?

Brett Roberts
CEO, Credit Acceptance

Yeah, hopefully there are. Again, it gets back to the strategy. Ultimately it's going to be a function of how valuable we can make our products. That's what we're focused on doing, is if we have a valuable product, I'm sure that we'll have some growth in the future. Our future success just depends on our ability to continually improve our product.

Operator

Your line is now open.

Randy Heck
Analyst, Goodnow Investment

Hey, thanks for taking my questions. First question on the financings that you are able to book. Understanding that counts are down and maybe competition or used car prices is pressuring you. If on the loans that you are booking, is there any differences than loans that you were booking previously or pre-COVID? Taking, for example, the quality of the customer, the quality of the car, or the stipulations or anything else that might be different.

Brett Roberts
CEO, Credit Acceptance

Well, recent originations have continued a trend of financing a more expensive vehicle for a slightly longer term. That's a continuation of a trend that's existed for a very long time. We've seen a little bit of change in FICO score. If you look at our disclosure in the 10-Q, you can see that number's changed a little bit. The average FICO's moved up a bit, but it's not real material overall. I think the biggest thing is just the continuation of the vehicle term trend that I mentioned.

Randy Heck
Analyst, Goodnow Investment

Okay, got it. Thank you. Noticed you didn't buy any stock today, this quarter. Just wondering, with the stock price having dipped down a little bit, and I'm not sure if any of the litigation or anything else kind of keeps you on the sidelines. If the portfolio is shrinking or demand is slowing, just sort of wondering if you could use your capital in other ways, such as buying back your stock or other forms of capital return. Thank you.

Brett Roberts
CEO, Credit Acceptance

We've certainly bought back a lot of stock over a long period of time. Reduced the share count from over 50 million to 17.5 million. Certainly, historically, we've been opportunistic share purchasers, and I expect that that would continue in the future.

Randy Heck
Analyst, Goodnow Investment

Okay, great. Thank you.

Operator

Your next question comes from the line of Moshe Orenbuch from Credit Suisse. Your line is now open.

Moshe Orenbuch
Analyst, Credit Suisse

Great. I just wanted to follow up. You had mentioned that you didn't take an overlay adjustment, but that the reversal of the reserve was just looking at the actual performance. How should we think about, because obviously most of that period included times in which the borrowers were receiving that stimulus. You now have more of an extended period of time where they haven't, and how should we think about it, either if there is additional stimulus at some point in the future or if there isn't? How should we think about that behavior?

Doug Busk
Chief Treasury Officer, Credit Acceptance

Yeah, I think we'll react to what we see in the portfolio. Intuitively, if there's more stimulus, that's going to help. It's hard to book an adjustment based on the size of the stimulus. We'll just look at the performance of the portfolio and like I said, the adjustment that we're making of the forecast continues, the one that we put in place in Q1. At this point, the actual performance has been better than we would have expected when we put that adjustment in place. If it continues, the ultimate forecast and collection rate's going to be the same no matter how we forecast it, right? When you get to the end, that's the number that you're trying to forecast now. If things continue in a positive way, then the forecast will gradually move up over time.

If they don't, that's why we have the adjustment in place. Obviously, if they get worse, we'll have to make a larger adjustment.

Moshe Orenbuch
Analyst, Credit Suisse

Okay, thanks.

Operator

Your next question comes from the line of Randy Heck from Goodnow Investment. Your line is now open.

Randy Heck
Analyst, Goodnow Investment

Thank you. Brett, I missed the first couple of minutes of the call, so I apologize if this was asked, but have there been pricing changes this year post-COVID or once COVID hit? Did you tighten pricing? Since that time, have you made any changes to pricing?

Doug Busk
Chief Treasury Officer, Credit Acceptance

No change to the strategy with respect to pricing. We're trying to optimize the amount of economic profit that we generate. We typically try to stay away from specific discussions about which pricing changes we've made and when. You can get probably a reasonable feel for that if you just look through the disclosures that are in the Q. If we make pricing changes, they show up in the disclosures related to the average loan.

Randy Heck
Analyst, Goodnow Investment

Right. Okay. I was wondering if that perhaps has had an impact on unit volumes if there were changes.

Brett Roberts
CEO, Credit Acceptance

We prefer to stay away from specific discussions about pricing strategy.

Randy Heck
Analyst, Goodnow Investment

Okay. A week or so ago, you announced the largest ABS deal in the company's history at $600 million, I think it was, at the lowest cost, 1.8%. Was that opportunistic or why that large of an ABS deal if your unit volumes have been weaker?

Doug Busk
Chief Treasury Officer, Credit Acceptance

There was an opportunistic element to it. You've got a unique situation in the ABS markets where base rates are very low and credit spreads are pretty attractive and the combination of the two results in obviously very low-cost financing. There was a little bit of an opportunistic element to it. It was the third deal we'd done this year. If you look back at prior years, that's our normal cadence, it isn't like we were doing a deal that we historically wouldn't have. What was unique is just the size.

Randy Heck
Analyst, Goodnow Investment

Okay. Thank you.

Thanks, Doug. Thanks, Brett.

Operator

With no further question in queue, I would like to turn the conference back to Mr. Busk for any additional or closing remarks.

Doug Busk
Chief Treasury Officer, Credit Acceptance

We would like to thank everyone for their support and for joining us on our conference call today. If you have any additional follow-up questions, please direct them to our investor relations mailbox at ir@creditacceptance.com. We look forward to talking to you again next quarter. Thank you.

Operator

Once again, this concludes today's conference call. We thank you for participating.