Mercury General Corporation (MCY)
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Earnings Call: Q4 2013

Feb 10, 2014

Operator

Good morning. My name is Candace, and I will be your conference operator today. At this time, I would like to welcome everyone to the Mercury General Quarterly Conference Call. All lines have been placed on mute to prevent any background noise. After the speakers' remarks, there will be a question-and-answer session. If you would like to ask a question during that time, simply press star then the number one on your telephone keypad. If you would like to withdraw your question, please press the pound key. This conference call may contain forward-looking statements based on current plans, expectations, events, and financial and industry trends, which may affect Mercury General's future operating results and financial position. Such statements involve risks and uncertainties which cannot be predicted or quantified and which may cause future activities and results of operations to differ materially from those discussed here today.

I would now like to turn the call over to Mr. Gabriel Tirador. Sir, please go ahead.

Gabriel Tirador
President and CEO, Mercury General

Thank you very much. I would like to welcome everyone to Mercury's fourth quarter conference call. I'm Gabe Tirador, President and CEO. In the room with me is Mr. George Joseph, Chairman, Ted Stalick, Senior Vice President and CFO, Robert Houlihan, Vice President and Chief Product Officer, and Chris Graves, Vice President and Chief Investment Officer. Before we take questions, we will make a few comments regarding the quarter. Our fourth quarter operating earnings were $0.33 per share compared to an operating loss of $0.17 per share in the fourth quarter of 2012. Premiums written grew 2% in the quarter, primarily due to higher average premiums per policy as a result of rate increases. Operating earnings improved during the quarter primarily because our fourth quarter 2012 results were negatively impacted by Hurricane Sandy and adverse loss reserve development.

For the entire year, our operating earnings were $2.18 per share compared to $1.34 per share in 2012, a 63% improvement. Premiums written for the year were up 2.9%. The improvement in 2013 was largely the result of improved profitability in states outside of California due to rate and underwriting actions taken over the past few years, fewer catastrophe losses, and less adverse development on prior period loss reserves. For the full year, we recorded $3 million of adverse reserve development compared to $42 million in 2012. Although our year-over-year results show progress, our quarterly operating results deteriorated on a sequential basis from $0.53 per share in the third quarter of 2013 to $0.33 per share in the fourth quarter, making the fourth quarter our worst-performing quarter of the year. The combined ratio was 102.5% in the fourth quarter compared to 99.2% in the third quarter of 2013.

The fourth quarter is typically our worst-performing quarter due to weather and seasonal driving, and we usually see a several-point deterioration in the loss ratio. This year, in California, we had unusually good weather during the fourth quarter, and consequently, our California private passenger auto loss ratio deteriorated only slightly. The loss ratio was about a point higher in the quarter than for the entire year. In addition to the slight decline in our California private passenger auto results, other factors contributed to the deterioration of the fourth quarter 2013 combined ratio from the third quarter of 2013. These include an increase in our 2013 accident year severity estimates for bodily injury and PIP coverages in New York and Florida and worse homeowner results in California. In addition, we recorded $5 million of adverse reserve development during the quarter.

For the full year, excluding catastrophes, our operations outside of California posted a combined ratio under 100%. Although our margins outside of California have improved dramatically over the past few years, premiums written outside of California have declined as rate increases affected our retention levels and limited our ability to generate new business. To improve our cost structure, last year, we announced the consolidation of our claims and underwriting operations located outside of California into hub locations in Florida, New Jersey, and Texas. In addition, other expense reduction measures have been taken. These changes to our cost structure, coupled with our review of loss indications, will allow us to reduce private passenger auto rates in six of our markets in the first quarter of 2014.

We believe the reduction in rates in these six markets will improve our competitive position and will help grow our new business sales outside of California. Although we expect our new business sales outside of California to improve as a result of our rate reductions, we don't expect premiums written to grow in the near term as it will take some time for new business sales to impact premiums written. I am pleased to report that the California Department of Insurance approved a 6% rate increase in our preferred company, California company, which represents approximately 78% of our California private passenger auto premiums. The new rates went into effect on January 1st, 2014. In addition, the California Department of Insurance approved an 8.25% rate increase in our California homeowners business effective January 2014. Last December, we filed for a 6.9% rate increase in our non-standard California company.

This rate increase is currently being reviewed by the California Department of Insurance. As we look forward to 2014, our expectation is that our 2014 results will improve over 2013 as both our auto and homeowners rate increases in California begin to earn in. With that brief background, we will now take questions

Operator

At this time, if you would like to ask a question, please press star one on your telephone keypad. To withdraw your question, please press the pound key. We'll pause for just a moment to compile the Q&A roster. Your first question comes from Vincent D'Agostino with KBW. Your line is now open.

Vincent D'Agostino
Analyst, KBW

Thanks, good morning, everyone.

Gabriel Tirador
President and CEO, Mercury General

Morning, Vincent.

Vincent D'Agostino
Analyst, KBW

The first question would be on the auto rate decreases that you'd mentioned within the six markets. I was just wondering if you could comment perhaps on the magnitude, and then what markets this would represent or at least what percentage of premiums these markets in totality would be.

Gabriel Tirador
President and CEO, Mercury General

To your first question, the range is from a low of 3% to a high of 14%, I believe, over double digits. There's quite a bit of range with respect to the decrease. The two biggest markets that we're reducing rates is Florida and Texas. In Florida, the reduction was about 10%, and in Texas, I think it was a similar amount. Florida and Texas represent our two biggest markets outside of California.

Vincent D'Agostino
Analyst, KBW

Okay. Just with the press release noting that Florida was kind of this year a bit of a hurdle with the reserve development, I assume that given the rate movement, that would kind of imply that you guys are pretty comfortable with Florida for 2014, just given the rate intentions there?

Gabriel Tirador
President and CEO, Mercury General

Well, one of the reasons that Florida results deteriorated had to do with some old litigation that the industry lost, and we had to set up some reserves for that. Ted, do you want to elaborate on that?

Theodore R. Stalick
SVP and CFO, Mercury General

Yeah. The 2008 through mid-2012 accident years for the PIP coverage, there were some adverse cases that went against the industry on the permissive versus mandatory issues for PIP. The company went back and reevaluated those accident years, and that's where the development came from. Going forward, that's not really an issue, and that's why we were able to reduce the rates.

Vincent D'Agostino
Analyst, KBW

Okay, that's good. The color there is really helpful. As far as kind of changing gears a little bit, I had a question with just the pending case that's in front of the ALJ right now. What I'm kind of curious on is from what I understand, one of the potential outcomes on the table would be suspension of Mercury's California license if the case kind of doesn't go in your favor. For me, that seems pretty drastic, and I'm just wondering, is that a real possibility or is that just kind of the department pounding the table at this point?

Gabriel Tirador
President and CEO, Mercury General

Well, I think that the likelihood of that happening is not high, in my opinion. That's something that they put into the notice of non-compliance, which is what I think that you're referring to.

Vincent D'Agostino
Analyst, KBW

Yep.

Gabriel Tirador
President and CEO, Mercury General

Vincent, I don't think that the likelihood of that occurring is very high.

Vincent D'Agostino
Analyst, KBW

Okay. That's good. As far as just reading through the brief, they talk about potentially about 50 to 100 basis points kind of the total amount that was thrown out. Is that something that we should think about again, if it doesn't go in your favor kind of is the maximum kind of adverse scenario then, just to kind of frame the magnitude on our end?

Gabriel Tirador
President and CEO, Mercury General

I'm not sure what you're referring to as a couple of hundred basis points, Vincent, to be honest with you. With respect to the notice of non-compliance, I'm not familiar with what you're referring to, the couple of hundred basis points.

Vincent D'Agostino
Analyst, KBW

Yep, sorry. It wasn't a couple of hundred basis points. It was a half % to a % of the total calculated fine that I believe was at $1.8 billion. The math would work out to be somewhere between, I guess, max $18 million type thing. I'm just trying to look at the brief and gauge how bad could it be. Just trying to get some insight, even though you might not be able to handicap it just yet.

Gabriel Tirador
President and CEO, Mercury General

Yeah. We feel pretty good about the case overall. It's hard to, as you point out, handicap. I will note that this case has been thrown out once before, and it went back to the commissioner, and then the commissioner sent it back to the ALJ to hear the case. Overall, we feel pretty good where we're at and our defense of the case. It's hard to handicap what's going to happen, but we feel good about where we stand right now.

Vincent D'Agostino
Analyst, KBW

Okay, great. Thank you very much.

Gabriel Tirador
President and CEO, Mercury General

Okay.

Operator

Again, if you would like to ask a question, please press star one. Your next question comes from Arinson Jakle with Bank of America Merrill Lynch. Your line is now open.

Arinson Jakle
Analyst, Bank of America Merrill Lynch

Thanks. Couple questions. I was wondering if you could talk about what other actions you're taking in the homeowners business besides raising prices to improve those results. I was just wondering if you could talk a little more about the expense ratio, given the restructuring and how you're thinking about that going forward and maybe other actions you're taking there generally where you expect to see that going.

Gabriel Tirador
President and CEO, Mercury General

Robert, you want to take on the homeowner, some of the things that we've done on the homeowner side?

Robert Houlihan
VP and Chief Product Officer, Mercury General

Yeah. We've done several things, Arinson. In addition to the rate increases, we've also instituted some risk management measures. We look at a number of metrics relative to the concentration of business. When the concentration goes above thresholds that we consider appropriate, we require an action plan to address that. We've also entered into the reinsurance market last year as well.

Gabriel Tirador
President and CEO, Mercury General

With respect to the expense ratio and some of the other things that we've done, we have modified our commission structure outside of California to pay our agents basically a competitive commission based on the individual relationship the agent has with the company. Currently, we pay above average industry commissions, and with this change, our commissions will remain very competitive, but our expectation is that overall commissions are expected to decline.

Arinson Jakle
Analyst, Bank of America Merrill Lynch

Thank you.

Gabriel Tirador
President and CEO, Mercury General

Okay.

Operator

We have no further questions at this time. I'll turn the call back to our presenters.

Gabriel Tirador
President and CEO, Mercury General

Well, we would like to thank everyone for visiting us today on the fourth quarter conference call. We hope to bring better results in the first quarter of 2014. Thank you very much.