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Earnings Call: Q3 2018

Oct 19, 2018

Operator

Good morning. My name is Lori, I will be your conference operator today. Thank you for joining us for OFG Bancorp's conference call. Our speakers are José Rafael Fernández, President, Chief Executive Officer, and Vice Chairman, Ganesh Kumar, Senior Executive Vice President and Chief Operating Officer, and Maritza Arizmendi, Executive Vice President and Chief Financial Officer. A presentation accompanies today's remarks. It can be found on the investor relations website on the homepage in the What's New box, or on the Webcasts, Presentations, and Other Files page. This call may feature certain forward-looking statements about management's goals, plans, and expectations. These statements are subject to risks and uncertainties outlined in the Risk Factors section of OFG's SEC filings. Actual results may differ materially from those currently anticipated. We disclaim any obligation to update information disclosed in this call as a result of developments that occur afterwards.

We also direct you to the explanation of non-GAAP measures that are included in our presentation and news release. All lines have been placed on mute to prevent background noise. After the speakers' remarks, there will be a question and answer session. I would now like to turn the call over to Mr. Fernández.

José Rafael Fernández
President, CEO, and Vice Chairman, OFG Bancorp

Good morning. Thank you for joining us, and welcome to our third quarter earnings call. My prepared remarks will focus on the most significant highlights of the third quarter so we can maximize the amount of time for Q&A. There are supplemental slides in the appendix. Let's turn to slide three. We are extremely proud to announce another consecutive quarter of superior core performance across all parts of our business. Earnings were $0.42 per share. That's a sequential increase of 20%. Earnings per share was also significantly ahead of the break-even quarter a year ago. That included a special hurricanes-related loan loss provision. Our third quarter confirms the success of our strategies, our technology, and most of all, the diligence and capabilities of our entire team. We are now seeing the result in the form of higher earnings per share. Capital has continued to grow.

Tangible book value per common share was $16.23. This was a sequential increase of more than 6% on an annualized basis. All key performance metrics continue to build strong momentum going forward. Return on average assets increased 19 basis points from the second quarter. Return on equity at 10.94% in the third quarter is now in the double-digit percentage range. The efficiency ratio improved 400 basis points from the second quarter. This reflected revenue growth and the absence of the lease cancellation costs we had in the second quarter. Total net revenues increased 5% sequentially, exceeding $100 million. Net interest income increased 6% quarter-over-quarter, primarily due to growth of the originated loan portfolio and net interest margin expansion. Excluding cost recoveries, net interest margin increased six basis points. Fee revenue remained strong at more than $18 million.

Please turn to slide four for some of our key operational highlights. For the fourth quarter in a row, originated loan growth has outpaced the paydown of acquired loans. This resulted in net loans up 10%, or $388 million year-over-year, with originated loans up 18%, or $543 million. Loan yields increased 25 basis points sequentially. This reflects, one, higher yields on originated commercial loans, two, higher proportion of commercial and auto loans, and three, a slight increase from higher-yielding acquired loans. Average core deposit balances rose 3% from the second quarter and 6% from a year ago. Non-interest-bearing accounts remain high at $1.1 billion. The cost of core deposits increased only two basis points sequentially, reflecting minimal to no deposit beta in our market. While lower than the second quarter, loan production continued at a high level of more than $350 million.

Auto lending was a record $140 million, up 7% from the second quarter. This reflected continued pent-up demand and the market's adjustment to one less competitor in auto lending. Commercial lending at $105 million, consumer lending at $43 million, and residential mortgage lending at $28 million all performed excellently. We believe the psychology of business owners and retail customers is gradually turning positive. They're starting to embrace market opportunities in the aftermath of last year's hurricanes. The recently established OFG USA subsidiary added $37 million. This reflects seasonally lower deal flow compared to the nearly $100 million we generated in the second quarter. Per our plan, production continued to consist of commercial and industrial-related loan participations across an array of industries and geographies. Credit quality remains stable. The non-performing loan rate declined 18 basis points, primarily reflecting a drop in the commercial loan rate.

The net charge of rate declined 42 basis points, primarily due to lower net charges in the auto business. Provision for originated loans increased solely due to growth of the portfolio. This increase was offset by a decline in the provision for acquired loans. We believe these strong core operating highlights reflect the continued success of our strategic differentiation. We are focused on continuing to deliver superior customer convenience and service through innovative product and technology solutions and to provide value add to our customers. Third quarter highlights include continued growth in our customer count. It is now up 4% year-over-year and 9% since early 2016. We are achieving growth and servicing more customers, in part through increased adoption of lower-cost automated and interactive teller machines, online and mobile channels.

Services like these enable us to step up our ability to reach out to customers and clients fácil, rápido, hecho, as we say here at OFG. Please turn to slide five for our outlook. Last quarter, we changed the title of this slide. After years of talking about the challenge ahead, we're now looking at the opportunity ahead. Our results demonstrate that change is happening. To further that, we're continuing to develop new commercial relationships in Puerto Rico and on the mainland. To service customers better and faster, we have an aggressive effort to optimize internal processes and implement new technology. Since Maria, economic activity has been driven primarily by businesses and consumers rebuilding. We now believe businesses are gaining new confidence to invest and expand going forward. We're excited about the prospects for continued growth in the fourth quarter and next year.

Having said all that, there are still some things that have to happen in Puerto Rico. We need a lasting solution to PREPA. However, I have to say, we are encouraged with the pending legislation that would privatize, depoliticize, regulate, and diversify electric power on the island. Long term, this could be a real game changer. We must also permanently resolve Puerto Rico's fiscal problems, and we need to reduce regulation and taxes to free small business to become the engine of economic growth going forward. All of that is not stopping us at OFG and Oriental. We're increasingly optimistic about our ability to differentiate ourselves, to provide credit and financial services, and grow business, and continue to contribute to Puerto Rico's economic revival. With this, we end our formal presentation. Operator, please open the call for Q&A.

Operator

At this time, I would like to inform everyone, if you would like to ask a question, please press star, then the number one on your telephone keypad. If your question has been answered and you wish to remove yourself from the queue, press the pound key. Again, that is star one to ask a question. Your first question comes from the line of Brett Rabatin of Piper Jaffray.

Brett Rabatin
Analyst, Piper Jaffray

Hi, good morning, everyone.

José Rafael Fernández
President, CEO, and Vice Chairman, OFG Bancorp

Morning, Brett.

Operator

Morning.

Brett Rabatin
Analyst, Piper Jaffray

I wanted to first ask just a couple things on the balance sheet. You had great deposit growth, you've got some excess cash at the end of the quarter. Maybe can you just give us a little bit of color around what your plans are for that cash? Just thinking about the margin going forward, it seemed like it could continue to have an upward bias, depending on deposit flows from here, I suppose.

José Rafael Fernández
President, CEO, and Vice Chairman, OFG Bancorp

Brett, from the balance sheet question that you ask, the cash we're using and will be deployed as opportunities arise. We are recognizing in this market that we have the ability to be opportunistic and take advantage of potential lending opportunities here and also in our U.S. subsidiary. We will be deploying that accordingly and always viewing it from optimal capital allocation. That's kind of how we view the balance sheet. I think for the first time in several years, almost a decade, we have an ability to grow, we will be, as always, prudent, also opportunistic. That's kind of a little bit of how we see this going forward. We don't look at this on a quarterly basis.

We look at it more on a longer-term basis on how we build a franchise and how we grow relationships in the markets that we are operating.

Brett Rabatin
Analyst, Piper Jaffray

Okay. Then I want to ask, excuse me. I know it's been kind of a hard question to answer, just with your capital levels, can you give us maybe any insight into if you think you might be able to start doing more with the capital potentially next year?

José Rafael Fernández
President, CEO, and Vice Chairman, OFG Bancorp

Yep. As you know, we're Monday going to convert the preferreds. We're doing something, number one. Number two, we continue to have the dialogue with the regulators. I think the environment is improving, and that gives us better tools for the dialogue. I would expect that will continue as the next couple of quarters. As we collectively become more and more comfortable, we will start making decisions in terms of how best to allocate our capital. Having said that, let's just be clear. We're seeing a good opportunity here to grow. We see an opportunity to expand our franchise, and we will be optimal capital allocators. Unfortunately, in the past, the environment was not as conducive for growth, and now it is. From a franchise perspective, I think we have a great opportunity here.

Brett Rabatin
Analyst, Piper Jaffray

Okay. Maybe just one last one on loan growth. Does that continue to be driven in large part by auto or does commercial growth become more of a factor in your outlook? Could we see the loan portfolio potentially grow? I don't know if you want to give any kind of approximation, but it would seem like over the next year it might actually have more of a mid to high single-digit pace, possibly.

José Rafael Fernández
President, CEO, and Vice Chairman, OFG Bancorp

We're seeing some good loan growth on the auto portfolio. I think that's the main driver so far. We also see opportunities on the small commercial and mid-size commercial here in Puerto Rico. Certainly, we would continue to look into the U.S. subsidiary that we have launched last year. Yeah, that's what's driving it. Since we have now an economy that is rebuilding, there are quite a few opportunities for our clients to take advantage of, and we want to make sure that we are there for them.

Brett Rabatin
Analyst, Piper Jaffray

Okay, great. Congrats on the solid results.

José Rafael Fernández
President, CEO, and Vice Chairman, OFG Bancorp

Thank you.

Operator

Your next question comes from the line of Glen Manna of Keefe, Bruyette & Woods.

Glen Manna
Analyst, Keefe, Bruyette & Woods

Hi. Good morning.

José Rafael Fernández
President, CEO, and Vice Chairman, OFG Bancorp

Good morning.

Operator

Good morning.

Glen Manna
Analyst, Keefe, Bruyette & Woods

I just wanted to follow up on that loan growth question because it was really good loan growth in Puerto Rico. Typically, the third quarter is seasonally slow, especially on the commercial side. Maybe could you just tell us what you were seeing out of some of your commercial customers on the island?

José Rafael Fernández
President, CEO, and Vice Chairman, OFG Bancorp

Why don't you guys turn to slide 10 since you want to talk about growth? Let's just talk a little bit first on what has been our performance in the last several years. If you go to slide 10, you'll see their originated loans since 2016, it's up 22% on our core deposits around 12%, while we've grown customers almost 10%. What I'm trying to say here is growth is coming from us being able to take advantage of the market opportunities, but it's also been driven because we're doing things differently and we're differentiating ourselves from the markets. If you ask me specifically how much is each, can't tell you. What I can tell you that we are in each of the markets that we're operating in, we are inching up on market share, and that's very encouraging for us.

When I say that we are growing, it's part of it because we have the backwind from what we're seeing here in the market and the economy, but also because of the work we've done throughout the last several years on getting ready for this. We don't have a crystal ball, but now that we are living it, we are taking advantage of the efficiencies we put in place. We're taking advantage of the technology that we have invested in, and our customers are starting to embrace that, and we are encouraged with that. I wouldn't be able to, Glen, go specific to you and say, well, next quarter we'll see higher commercial or higher auto. We are really following the strategy that we have put in place and the results have been quite robust.

Hopefully one of these days the market will realize that we're growing and that we deserve better valuation.

Glen Manna
Analyst, Keefe, Bruyette & Woods

Okay. On the OFG USA growth this quarter, was that a function of the slower loan growth in the U.S., or was that your appetite for those loans given your growth in Puerto Rico?

Ganesh Kumar
Senior EVP and COO, OFG Bancorp

Glen, this is Ganesh here. It's pretty cyclic. The market is cyclic, but the opportunities far outstrip. If we wanted to do those numbers, we could have done it. As I said last quarter, we've been picking and choosing the credit we feel comfortable in participating in, and it's more of a factor of that judicious approach rather than lack of supply.

Glen Manna
Analyst, Keefe, Bruyette & Woods

Okay, thanks. On the provision in this quarter, was there any embedded recapture of the hurricane-related provision? Can you tell us, I think you had put up a $27 million hurricane provision back in Q3 2017. Could you tell us how much of that is left?

Maritza Arizmendi
EVP and CFO, OFG Bancorp

Hi, Glen. This is Maritza speaking. Well, provisioning for this quarter reflects in general the trends in our asset quality ratios. As you can see, we are getting back to pre-Maria levels and in certain instances better than pre-Maria levels like it was in the net charge-off for the auto portfolio. In general, the provision reflects that, and we continue to assess all risks associated with the portfolio, including any related Maria-associated risks. Okay?

Glen Manna
Analyst, Keefe, Bruyette & Woods

Okay. Do you have the number of how much of that

Special arrangement is left or not?

Maritza Arizmendi
EVP and CFO, OFG Bancorp

That's something that we always discuss further in the 10-Q. We can elaborate in that report.

Glen Manna
Analyst, Keefe, Bruyette & Woods

Okay. Thank you. Nice quarter. Thank you.

José Rafael Fernández
President, CEO, and Vice Chairman, OFG Bancorp

Thanks.

Maritza Arizmendi
EVP and CFO, OFG Bancorp

Thank you.

José Rafael Fernández
President, CEO, and Vice Chairman, OFG Bancorp

Thank you.

Operator

Your next question comes from the line of Alex Tordal of Sandler O'Neill.

Alex Tordal
Analyst, Sandler O'Neill

Hey. Good morning.

José Rafael Fernández
President, CEO, and Vice Chairman, OFG Bancorp

Good morning, Alex.

Alex Tordal
Analyst, Sandler O'Neill

I got dropped a little bit into the call, so I apologize if you've answered any of these questions, but just to kind of follow up on that last question about the hurricane-related reserve, and I know that you talk about it a little bit more in the 10-Q, but at what point would we be sitting here and knowing that enough time has passed that that reserve has either been allocated into loans being charged off or released back into either the general reserve or released back to shareholders?

Maritza Arizmendi
EVP and CFO, OFG Bancorp

Well, in general, the reserve have been used both to allocate from some risk that still are in the portfolio and to some charge-off that we have experienced so far. As you remember, second quarter, we have higher charge-off due to the expiration of the moratorium. In general, we continue to have some allocation within the portfolio related to Maria, and we will continue to monitor until we think that risk are no longer in the portfolios or we still needed them.

Alex Tordal
Analyst, Sandler O'Neill

Would that be like a year from the end of the moratoriums?

Maritza Arizmendi
EVP and CFO, OFG Bancorp

We don't have any specific period. Each portfolio has its own characteristics, so we each evaluate it individually.

Alex Tordal
Analyst, Sandler O'Neill

Okay. Obviously deposit growth has been a fantastic story in Puerto Rico following Hurricane Maria, particularly in low deposit betas. Can you just touch a little bit on this quarter, what drove the high core deposit growth? Are you seeing it from insurance payouts? Are you seeing it from other sources? Kind of is it retail? Is it commercial? Maybe just talk a little bit about what's driving that and where you see it going from here.

José Rafael Fernández
President, CEO, and Vice Chairman, OFG Bancorp

It's pretty much all of the above. We have good retail core growth. We also have some good commercial core growth on the deposit side. We're not seeing that proportion not being as tilted as it was earlier last year, late part of last year on the insurance companies. We're seeing those balances not being that significant as they were in the years ago. All in all, we're very satisfied with our core deposit growth across all areas.

Alex Tordal
Analyst, Sandler O'Neill

Okay. As you look out rate pressures to bring in new deposits, is there any rate pressures starting to materialize on the island?

José Rafael Fernández
President, CEO, and Vice Chairman, OFG Bancorp

Somewhat. I would say that the rate pressure right now is primarily coming on the more higher sensitive type of clients who look at treasury bills and look at short-term kind of deposits in the States, and there's a little bit of a pressure on that. Other than that, we don't see any changes in the market here in Puerto Rico in terms of deposit costs.

Alex Tordal
Analyst, Sandler O'Neill

Okay. Can you just touch a little bit on it looks like the auto early stage delinquencies ticked up a little bit. Is there anything to read into that there? Is there anything that could have caused that specifically this quarter?

José Rafael Fernández
President, CEO, and Vice Chairman, OFG Bancorp

Yeah. You can look at our balance. Our auto portfolio is higher. When you look at it from a dollar perspective, it is higher. When you look at it from a percentage perspective of the size of the portfolio, it's actually lower than pre-Maria levels. Yeah, we noticed that it's part of our ongoing, never-ending process of optimizing underwriting and optimizing servicing. We'll go at it.

Maritza Arizmendi
EVP and CFO, OFG Bancorp

net charge-off for that portfolio for the quarter was particularly low, lower than what we saw pre-Maria level. We feel comfortable with the levels of asset quality in that portfolio.

Alex Tordal
Analyst, Sandler O'Neill

Great. Thanks for taking my questions.

José Rafael Fernández
President, CEO, and Vice Chairman, OFG Bancorp

Yep, you're welcome.

Operator

Your next question comes from the line of Joe Gladue of Merion Capital Group.

Joe Gladue
Analyst, Merion Capital Group

Good morning.

José Rafael Fernández
President, CEO, and Vice Chairman, OFG Bancorp

Hi, Joe.

Joe Gladue
Analyst, Merion Capital Group

Let me start with the expenses. I guess the occupancy and equipment line on the income statement down about $800K. I assume there was the $1.5 million charge last quarter, and I'm just wondering, is there some duplicate rental expense that's preventing that from going down that much or what's going on?

Maritza Arizmendi
EVP and CFO, OFG Bancorp

Joe, this is Maritza speaking. Well, in general, total non-interest expense for the quarter have a reduction of around $1.4 million. It's related to the lease cancellation. There are some variabilities within different expense categories that compensate between each other. I think that for the quarter, we reflect a very controlled and stable expenses. As I mentioned, there is some variability within different type of expense categories that compensate between each other.

José Rafael Fernández
President, CEO, and Vice Chairman, OFG Bancorp

There's nothing much to read into it, Joe, in terms of the expenses. We're always been pretty good at managing expenses, and we plan on continuing to be so. There's not much into it in terms of that special line item there. We are consolidating our offices in our own main building here in Hato Rey. We're letting go of some lease expenses, and you'll see the benefit as it moves forward starting next year. We haven't moved, so you're seeing on that line the benefit of the charge not being taken this quarter compared to last quarter. We still have to pay rent expense over there. Once we move, we'll show in that line the improvement.

Joe Gladue
Analyst, Merion Capital Group

Okay. I guess, I know we've touched on the loan originations a bit, but just want to get your sense of how long you think the surge in auto demand can continue.

José Rafael Fernández
President, CEO, and Vice Chairman, OFG Bancorp

I think it's starting to stabilize. In terms of where it will stabilize, we still have to figure it out. I think we're at levels right now that from our perspective, Oriental's perspective, we also have a level of appetite for that business that we also are comfortable with at this level. In the equation, there is also our view that we not necessarily want to grow that portfolio endlessly. From the demand side of it, I think it's starting to stabilize. Again, there's one less player, even not from a branding perspective, but from an ownership perspective, and that certainly helps because there's one less competitor. That is definitely helping us grow that portfolio. I just think that the demand is starting to stabilize, and we'll see how and where it does.

Ganesh Kumar
Senior EVP and COO, OFG Bancorp

Joe, the critical thing for you to note is we do have multiple operating levers in the business at this point in time. As the demand sort of goes down, or the supply sort of goes down, we are able to ramp up the other areas, and we do expect overall growth. I think that's the key point over here is at this point in time, auto seems to be the better use of our capital. If that market goes down, we do have the ability to pick it up in other areas of our business.

Joe Gladue
Analyst, Merion Capital Group

Okay. I'll just ask one more just on deposit pricing and the lack of beta. Are you seeing any signs from competitors that may change?

José Rafael Fernández
President, CEO, and Vice Chairman, OFG Bancorp

We're not seeing that right now.

Joe Gladue
Analyst, Merion Capital Group

Yeah.

José Rafael Fernández
President, CEO, and Vice Chairman, OFG Bancorp

I don't see the competitive environment increasing cost of funds. We certainly want to maintain the rational pricing in terms of our cost of funds. We're encouraged by that too.

Joe Gladue
Analyst, Merion Capital Group

All right. Thank you. That's all I had.

José Rafael Fernández
President, CEO, and Vice Chairman, OFG Bancorp

Yeah.

Operator

Once again, if you'd like to ask a question, please press star one. Your next question is a follow-up from Brett Rabatin of Piper Jaffray.

Brett Rabatin
Analyst, Piper Jaffray

Hey, just two follow-ups. One, just on this whole deposit thought process. We're going to be seeing a lot more funds coming to Puerto Rico over the next few years. I guess I'm just curious when I look at the client gain trends that you've posted the past year, they've been pretty good. Are you thinking about trying to cross-sell more to the existing customers different deposit products? Maybe just give us a little color on what you're planning as more funding comes to the island.

José Rafael Fernández
President, CEO, and Vice Chairman, OFG Bancorp

I'll let Ganesh answer that. He's leading those efforts.

Ganesh Kumar
Senior EVP and COO, OFG Bancorp

Well, I think the question here is where the deposit inflow is coming from. It's coming from both. We do have customer growth numbers that we showed in the presentation. They are bringing in some new deposits. At the same time, there is a whole lot of cross-selling going on to achieve some additional relationships with the existing clients. Cross-pollinating loan side customers with deposit relationship and vice versa. The answer to your question is both. If the cash flows into Puerto Rico is going to increase, we would stand to gain from that.

Brett Rabatin
Analyst, Piper Jaffray

Okay. Secondly, there was discussion about businesses having increased confidence. I'm just thinking about Puerto Rico and sort of the trend in confidence. Could you guys give any more color on that and maybe what customers are telling you?

José Rafael Fernández
President, CEO, and Vice Chairman, OFG Bancorp

Yeah. I'll give you two views on that. One is the local one, certainly there is opportunities here for the local businesses and particularly in some industries that will help on the rebuilding and also on the expansion of some of the businesses here in Puerto Rico. That certainly is driven by demand. I think it's all coming from the different federal funds that have been allocated to Puerto Rico and on HUD and opportunity zones and those things are starting to be evaluated.

The other thing that I want to just point out is, for the first time in a decade or more, I've been traveling to the States and in my conversations with institutional investors and private equity and investors in general in the States, they are, for the first time in a long time, looking at Puerto Rico, not from a distressed perspective and trying to come in here and buy distressed assets. I think they're coming now and understanding that Puerto Rico has a very appealing value proposition in terms of them investing long-term. Real long-term money is starting to flow into the island to either take advantage of the federal programs that I mentioned earlier or to make actual long-term business investments here in Puerto Rico for either rebuilding or for just core businesses.

I think the interplay here between the rebuilding of the island, the federal funds that are being allocated, the investors, private capital coming to Puerto Rico or starting to evaluate opportunities to come to Puerto Rico, I think that's a perfect storm. I think that's also going to come in into lower unemployment and people will have more cash on their wallets, they'll spend more, it creates good momentum. It creates good momentum going forward. As I always said, look, we've been so accustomed to deal with the challenging environment here in Puerto Rico that it's very difficult to change the chip so soon. The ones who have that ability will take advantage of those opportunities.

As I said on my prepared remarks, we still have some innings to go, and the government needs to do the things that they need to do with the fiscal board and that still has some uncertainty levels there. Certainly, we're seeing capital from a government perspective, on the private side also looking at the island and with a different mirror.

Brett Rabatin
Analyst, Piper Jaffray

You brought up one topic that maybe I want to ask a little further about. I have seen one or two instances where there's potentially big investments coming for enterprise zone lending on the island. Is that something you're hearing more about? Maybe just this, I don't know if you've seen any quantification of how much that could add to the island, but it seems like that might be a huge opportunity.

José Rafael Fernández
President, CEO, and Vice Chairman, OFG Bancorp

No specifics, certainly confirm what you just said. There's evaluation by investors locally and from abroad, from the States, looking at that opportunity zones that have been created. Puerto Rico is 94% opportunity zone, qualifies as an opportunity zone. I don't have specific numbers, Brett, but I certainly can see the interest.

Brett Rabatin
Analyst, Piper Jaffray

Great. Appreciate the additional color.

José Rafael Fernández
President, CEO, and Vice Chairman, OFG Bancorp

Yep.

Operator

Once again, if you'd like to ask a question, please press star one. Your next question is a follow-up from Alex Tarsia of Sandler O'Neill.

Alex Tordal
Analyst, Sandler O'Neill

Hey, guys. Just wanted to ask another follow-up on the new customer flows that you've seen recently. Has there been any change in what's driving? Obviously, you've been seeing new customer flows for a long time, and you read all these reports and you kind of see the numbers of people leaving the island. Is any of the new customer acquisition recently people returning to the island?

Ganesh Kumar
Senior EVP and COO, OFG Bancorp

You can't project our results into macroeconomic trends. We are not the leading market player over here, which is the advantage we have as a challenger brand. We are growing our market share, and that does not necessarily mean the market's growing. However, within the shrinking market of customer base, we do see a lot more cash flow and deposit levels picking up than last year.

Alex Tordal
Analyst, Sandler O'Neill

Okay. In terms of the new customers, I'm not looking for specific numbers, but just to quantify who's coming over from a competitor, who's a new account because they just graduated from high school and need a bank account. Are people returning to the island? Who is a new company that's just formed? Any sort of complexion?

Ganesh Kumar
Senior EVP and COO, OFG Bancorp

Look, I think at the end of the day, there is not very many household creations and new inflows into banking customers. It is really the growth that you see in our side is purely from market share growth.

Alex Tordal
Analyst, Sandler O'Neill

Okay. Then how do you think about the-

José Rafael Fernández
President, CEO, and Vice Chairman, OFG Bancorp

I was just going to say, Alex, remember that there is significantly less competitors, too. The market is shrinking, but at the same time, the population has shrunk, but the market also has less competitors. That is also good for a bank our size and with our approach.

Alex Tordal
Analyst, Sandler O'Neill

Yes, for sure. Then how do you think about the progression of loan demand and opportunities over the next couple of years. Obviously, we are starting to see the consumer piece pick up pretty meaningfully, or we have been seeing that. We are probably not going to see a lot of construction for another, I don't know, maybe a couple quarters just as some of that HUD money starts coming down. Then how do you think about the progression? Is that the right way to think about it, that maybe it is really driven by consumer today, and then it is going to move towards commercial into the next couple of years?

José Rafael Fernández
President, CEO, and Vice Chairman, OFG Bancorp

Yeah. I think you just described it as we're seeing it too. You're seeing the consumer first as they are rebuilding. You're seeing the small business and businesses in general kind of picking up the pieces after the hurricane. The next stage is now evaluating their businesses and looking at out if there's money to invest to gain opportunities. There's going to be some consolidation in several industries that will also play into the growth. In general, I think we're in the latter stages of the stage 1, and we're going to start moving into now the other one, which is more of an investment stage.

Alex Tordal
Analyst, Sandler O'Neill

Great. Thanks for taking my follow-ups.

José Rafael Fernández
President, CEO, and Vice Chairman, OFG Bancorp

Yeah. You're welcome.

Operator

Your next question comes from the line of Ignacio Cantos of X-Square Capital.

Ignacio Cantos
Founder, President, and Portfolio Manager, X-Square Capital

Hello. Congratulations on a very strong quarter. It's great to witness this inflection point for the Puerto Rican economy and how banks begin to capitalize on it. I just have two questions on that front. Do you foresee Oriental participating in the construction space, in construction lending and also infrastructure lending as the money's deployed for the recovery process and the rebuilding of the island?

José Rafael Fernández
President, CEO, and Vice Chairman, OFG Bancorp

We are really not seeing ourselves in the housing construction building business. We have not been in the past, and that's part of who we are as an institution. From that perspective, we won't. We certainly have been and will continue to participate on the construction side of the industry, which is all the clients that are indirectly involved with that business. For sure we will.

Ignacio Cantos
Founder, President, and Portfolio Manager, X-Square Capital

Two more questions. One, why did the investment side of the ledger decrease as not retaining those mortgages? What was the reasoning behind that, and do you foresee deploying more money into the investment portfolio, taking advantage of these higher rates in the curve?

José Rafael Fernández
President, CEO, and Vice Chairman, OFG Bancorp

Yeah. We're always on the lookout there. We also want to deploy capital in the most effective way. Even the IBE provides you a tax benefit. We do have an ROE target that we look into. As interest rates go up, we'll continue to reevaluate. At this quarter and the last couple of quarters, we're seeing a better way of utilizing our capital investing in loans and growing our loan balances given the yields that we can get there.

Ignacio Cantos
Founder, President, and Portfolio Manager, X-Square Capital

Got it. Thanks again, and congratulations on a great quarter.

José Rafael Fernández
President, CEO, and Vice Chairman, OFG Bancorp

Thank you.

Operator

Once again, if you'd like to ask a question, please press star one. There are no further questions at this time. I will now return the call to Mr. Fernández for any closing remarks.

José Rafael Fernández
President, CEO, and Vice Chairman, OFG Bancorp

Thank you for joining us today. Thank you for participating in this call. We have preliminarily scheduled our fourth quarter conference call for Friday, January 25th. Until then, thank you again. Have a great day and a wonderful weekend.