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Earnings Call: Q1 2023

May 3, 2023

Operator

Good afternoon, everyone, welcome to the Usio Earnings Conference Call for the Q1 of fiscal 2023. All participants will be in a listen-only mode. Should you need assistance, please signal a conference specialist by pressing the Star key followed by 0. After today's presentation, there will be an opportunity to ask questions. To ask a question, you may press Star, then 1 on a touch-tone phone. To withdraw your question, please press Star, then 2. All participants on this call are advised that the audio of the conference call is being broadcast live over the Internet and is also being recorded for playback purposes. A replay will be available shortly after the end of the call through May 17th, 2023. I would now like to turn the conference over to Paul Manley, Senior Vice President of Investor Relations. Please go ahead.

Paul Manley
Senior Vice President of Investor Relations, Usio

Thank you. Thank you everyone for joining our call today. Welcome to Usio's Q1 fiscal 2023 conference call. The earnings release, which we issued today after the market close, is available on our website at usio.com under the Investor Relations tab. On this call today are Louis Hoch, our Chairman and CEO, Tom Jewell, Senior Vice President and Chief Financial Officer, Greg Carter, Executive Vice President of Payment Acceptance, and Houston Frost, Senior Vice President of Prepaid Services. Let me remind our listeners that certain statements made during the call today constitute forward-looking statements made pursuant to the Safe Harbor provisions of the Private Securities Litigation Reform Act of 1995 as amended. Such forward-looking statements are subject to both known and unknown risks and uncertainties that could cause actual results to differ materially from such statements.

These risks and uncertainties are described in our earnings press release and in our filings with the SEC. The forward-looking statements today are made of the date of this call, and we do not undertake any obligation to update these forward-looking statements. Let me lead off with the highlights from this afternoon's release. I am pleased to report another quarter of record results, with Q1 revenue up 18% and our 11th consecutive quarter of revenue growth, and beating analyst estimates. We also reported a quarter of positive Adjusted EBITDA, which improved by nearly $1.4 million from the same quarter of 2022. Adjusted EBITDA is a non-GAAP financial measure, and our earnings release includes a reconciliation of Adjusted EBITDA to GAAP operating income.

We continue to be in excellent financial condition to support our growth objectives for the year. Last quarter, we told you that we are entering fiscal 2023 with strong momentum, thanks to a strong 2022 with revenue growth that has already accelerated compared to that last year. With many new exciting pipeline opportunities, we have established a firm foundation to meet our 2023 financial guidance. Now, I will turn the call over to Louis.

Louis Hoch
Chairman and CEO, Usio

Thank you, Paul. Welcome everyone. As Paul noted, I'm pleased to report another record quarter driven by continued card and Output Solutions growth. Also contributing to our strong quarter was record prepaid performance from the strength of residual revenues from expiring card programs. This spoilage will continue throughout 2023 and into 2024. Once again, our results demonstrated the benefits of our diversified business strategy, diversified in the markets that we serve and the payment channels that we offer. 2 programs I'd like to highlight that have us excited are MoviePass and L.A. County. Both have the potential to be transformative. Due to L.A. County being extremely pleased with our performance to date, they're expanding their engagement with us. Our success has also drawn the attention of other large counties across the country with similar programs.

MoviePass is continuing to see positive momentum as well as is scheduled to launch their service nationwide in the summer. While both programs contributed to our Q1 performance with L.A. County's revenues benefiting multiple Usio business units, we expect them to be a part of our future growth story, with reports of MoviePass's recent partnership with Walmart being a pleasant surprise. As you can see from our ACH results, we're comparing against strong volume from Voyager in the H1 of last year. However, our relationship with Voyager is essentially being completely wound down to their bankruptcy. Adjusting for Voyager, ACH would have shown a year-over-year growth in the Q1, and we expect outright ACH growth in the H2 of the year.

Our Output Solutions business grew 26% in the quarter and $1 million sequentially, and it was all organic. We believe that Output Solutions can continue to deliver strong growth by focusing on programs that offer attractive reoccurring revenue characteristics like printing and distributing statements, as well as selling more integrated disbursement solutions through check printing that is required for our consumer choice disbursement platform. In particular, I think there is a tremendous opportunity in expanding our electronic bill presentment and payment capabilities. We are working on strategies to more aggressively pursue these opportunities. Now that our prepaid incentive programs sold in previous years are coming to expiration, we are now earning enhanced breakage and spoilage. This has been beneficial to our overall effort to improve profitability.

In the Q1, margins were up over 300 basis points, while SG&A was up less than $100,000 compared to the Q1 a year ago. This enabled us to sustain positive Adjusted EBITDA, generate strong cash flow, and reach positive GAAP earnings per share. We primarily serve recession resistant markets, we're not overly concerned about any economic slowdown. If the economy slows, many of our businesses could generate even better growth. Our pipeline across all segments continues to be the strongest in the company's history. We have large opportunities in prepaid L.A. County-type opportunities with other municipalities in Output Solutions and new PayFac deals such as recently announced integration with Microsoft's Business Central platform, which have great revenue potential.

This is one of the best quarters in Usio's history, not only from record financial performance, but also because of the success of penetrating new markets and building new relationships across all of our businesses. This is going to be extremely exciting year in which we believe we will achieve our top line guidance and expand our foundation in these rapidly growing markets for even greater success in the future. Now I'd like to turn the call over to Houston Frost.

Houston Frost
Senior Vice President of Prepaid Services, Usio

Thank you, Louis, thank you to everyone participating in the call this afternoon. The Q1 card issuing revenues were up 74%, primarily attributable to the breakage revenue earned on the New York City COVID incentive program. In the year-ago quarter, we were in the heart of this program, which is why our year-over-year volume, transaction, and purchase activity was down. Importantly, on a sequential basis, compared to the Q4, both load and purchase volume were up as we continue to build our underlying business. The card issuing business continues to grow and solidify its relationships. We are keeping up with our clients, launching general funds disbursement programs, guaranteed income programs, and corporate expense programs. The implementation team has been particularly busy with clients employing our remote authorization service. This service powers deeply integrated fintech, enabling card programs like MoviePass.

Speaking of MoviePass, their beta customer transactions have been ramping up, and we are expecting their public launch this summer. In true Hollywood style, the paparazzi published an unofficial piece discussing a potential Walmart MoviePass partnership. To reiterate Louis's comments earlier, demand for solutions that offer recipients additional choice in how they receive their funds continues to increase. Our team is refining the service, which currently offers physical and virtual debit cards, ACH, push to debit, and checks. It is a flexible and powerful solution that leverages Usio's diverse payment services. With that, I'd like to turn the call over to Greg Carter.

Greg Carter
Executive Vice President of Payment Acceptance, Usio

Thank you, Houston, and good afternoon, everyone. It was another record quarter in card, with revenues up 8% on a similar 8% increase in dollars processed and a 24% increase in transactions. Results were once again led by the strength of our flagship PayFac business, where revenues advanced 27% on a 30% increase in volume and a 31.4% increase in transactions processed. All were record performances. We had a really good Q1 with good trajectory into the Q2. It's just a continuation of what we've talked about before. Our efforts and model deliver the steady growth we have been discussing. In the call just a few short weeks ago, we mentioned that we had both a strong January and February, driven by ISV growth, as well as the addition of new ISVs that began processing immediately.

Subsequently, it was also a record March. We also had 38 ISVs in implementation at the beginning of the year. We are focused on industries such as healthcare, legal, and certain field service applications which are generally recession-resistant and, as the results demonstrate, have strategically paid off. I'm very excited about the relationship we just announced with Suite Engine, an important element of the Microsoft Dynamics environment, essentially Microsoft's CRM solution. This program provides large, sophisticated enterprise customers the ability to facilitate payments without having to leverage a third-party payments application outside the MS Dynamics environment. We were introduced to Suite Engine by one of our customers at a trade show last year who was using technology from both companies. Suite Engine said, if we can do the same for them, then they want to be a Usio ISV partner.

Even though they are considerably larger than our average ISV, serving Fortune 500 clients. They selected Usio for the same reasons as everyone else. Our technology, our customer service, and our ability to turn the electronics payments traversing their system into a revenue stream. Clearly, participation in trade shows is paying dividends, and my team and I continue to have a significant presence at these events. We continue to invest to broaden and strengthen our offering. For instance, we will be adding another physical terminal provider as well as another back-end processing partner to serve a more diverse set of merchant category codes. All in all, it's been a strong start to the new year. We are looking forward to the addition of Suite Engine and the imminent completion of our other in-process implementations.

With that, I'd like to conclude my remarks and turn the call over to Tom Jewell, our Senior Vice President and Chief Financial Officer, to discuss our financial results.

Tom Jewell
Senior Vice President and CFO, Usio

Thanks, Greg, welcome everyone. Thanks again for joining our call today and for your interest in Usio. In summary, revenues were up 18%, driven by strong growth in prepaid and Output Solutions. Credit card revenues were up and ACH and complimentary services were down, primarily as a result of the Voyager bankruptcy. Gross profits were a quarterly record for the second consecutive quarter, and margins expanded 370 basis points from a year ago. The gross margin improvement reflects a higher contribution from breakage and spoilage, as well as strong margins from Output Solutions. Selling, general and administrative costs were up 2% from the year-ago period. For the second consecutive quarter, we generated over $1 million in non-GAAP Adjusted EBITDA.

Non-GAAP adjusted operating cash flows, as reflected in our earnings release in 10-Q, was $1.3 million for the quarter, up from $0.5 million in the same year-ago period. Our cash increased by $1.1 million in the quarter, reaching $6.7 million as of March 31, 2023. With that, I will turn the call back to the operator to conduct our question-and-answer session.

Operator

We will now begin the question-and-answer session. To ask a question, you may press star then 1 on your telephone keypad. If you are using a speakerphone, please pick up your handset before pressing the key. To withdraw your question, please press star then 2. At this time, we will pause momentarily to assemble the roster. Our first question comes from Jon Hickman of Ladenburg. Please go ahead.

Jon Hickman
Managing Director and Equity Research Analyst, Ladenburg Thalmann

Hi. Can you hear me okay?

Greg Carter
Executive Vice President of Payment Acceptance, Usio

Hi, Jon.

Jon Hickman
Managing Director and Equity Research Analyst, Ladenburg Thalmann

Hey. Great quarter. Thanks for beating my numbers. Could you tell me a little bit, OpEx was pretty flat? Do you expect it to be pretty flat for the rest of the year?

Greg Carter
Executive Vice President of Payment Acceptance, Usio

What was that? OpEx, you said?

Jon Hickman
Managing Director and Equity Research Analyst, Ladenburg Thalmann

Yes.

Greg Carter
Executive Vice President of Payment Acceptance, Usio

Yeah, it should be very flat.

Jon Hickman
Managing Director and Equity Research Analyst, Ladenburg Thalmann

Okay. Could you give us a little guidance about gross margins?

Greg Carter
Executive Vice President of Payment Acceptance, Usio

We'd like to be in the mid-twenties.

Jon Hickman
Managing Director and Equity Research Analyst, Ladenburg Thalmann

By the end of the year?

Greg Carter
Executive Vice President of Payment Acceptance, Usio

By the end of the year.

Jon Hickman
Managing Director and Equity Research Analyst, Ladenburg Thalmann

Okay. I'm a little bit confused about MoviePass. Do they have a deal with Walmart, or was that just somebody jumping the gun, or is that a potential deal or a real deal?

Greg Carter
Executive Vice President of Payment Acceptance, Usio

What?

Tom Jewell
Senior Vice President and CFO, Usio

Can you hear me okay?

Jon Hickman
Managing Director and Equity Research Analyst, Ladenburg Thalmann

Yes.

Tom Jewell
Senior Vice President and CFO, Usio

MoviePass has not made any official announcement. We'll just leave it at that. It's obviously MoviePass's business. We'll wait for their official announcement.

Jon Hickman
Managing Director and Equity Research Analyst, Ladenburg Thalmann

I take it, as long as I'm talking to Mr. Frost, could you give us a little more guidance about like what the pipeline looks like for how you're making up for the, you know, those one-time programs like the New York COVID vaccination program?

Tom Jewell
Senior Vice President and CFO, Usio

Yeah.

Jon Hickman
Managing Director and Equity Research Analyst, Ladenburg Thalmann

If you do, if you do $10 million in like residual income, how do you make that up next year?

Tom Jewell
Senior Vice President and CFO, Usio

We continue to sell card programs, both recurring and one-time load card programs. We also continue to add new relationships. I think if you go back to kinda 2020, 2021, those were years where we added just around 100 clients. I think we even exceeded that in 2020. We were around the same number, you know, last year. We've been adding around 100 clients a year. We'd like to keep that pace. It's a wide range in terms of revenue on these clients. We might end up with one. We're gonna bring in $20,000 in annual revenue, we end up with another client that could do $1 million in annual revenue. The diversity of the programs is continuing to increase, guaranteed income programs has been one.

We hope to have some announcements on some healthcare-related programs. We've also seen a substantial and noticeable increase in the volume and activity on our corporate expense spends, which is exciting because that's actually helps with margins. We earn higher interchange on the volume on those corporate expense spends. I think we've got a really good pipeline, and we continue to build the base of this business. And if, you know, we sure hope the results will show that. You know, we're likely to see a bit of a peak in that fee income, I think this quarter and next quarter. You know, by and large, the line of business is growing every month and every week with new implementations and programs.

Louis Hoch
Chairman and CEO, Usio

Yeah. Jon, don't forget the residual spoilage income is part of our business model, and it's grown year-over-year every year for the last 5 years. You know, it's something we're focused on.

Tom Jewell
Senior Vice President and CFO, Usio

Yeah. The card issuing or prepaid business has really matured over the last few years. It's a real business. It continues to mature, you know, like I said, every month with new implementations and partnerships.

Jon Hickman
Managing Director and Equity Research Analyst, Ladenburg Thalmann

Okay. Louis, just one last question. You've anniversaried the Voyager issue from last spring now. Is that true?

Louis Hoch
Chairman and CEO, Usio

I'm sorry. You broke up again. Can you ask the question?

Jon Hickman
Managing Director and Equity Research Analyst, Ladenburg Thalmann

Yeah. Is it true that you've anniversaried the Voyager thing, from... on the ACH side now that you're into the Q2 of 2023?

Louis Hoch
Chairman and CEO, Usio

Voyager filed bankruptcy, I believe January 1st of last year, and so they stopped processing about that same time. We did some residual stuff for them, but that was minor.

Jon Hickman
Managing Director and Equity Research Analyst, Ladenburg Thalmann

Yeah. Okay. On a year-over-year basis, that should be behind us, right?

Louis Hoch
Chairman and CEO, Usio

After Q2.

Jon Hickman
Managing Director and Equity Research Analyst, Ladenburg Thalmann

After Q2. Okay.

Louis Hoch
Chairman and CEO, Usio

Yeah.

Jon Hickman
Managing Director and Equity Research Analyst, Ladenburg Thalmann

Okay. Thanks. That's it for me.

Louis Hoch
Chairman and CEO, Usio

Thank you.

Operator

The next question comes from Gary Prestopino of Barrington Research. Please go ahead.

Gary Prestopino
Managing Director and Senior Research Analyst, Barrington Research

Hey, good afternoon, all. Do you have what the total payment dollars processed were last year in Q2?

Louis Hoch
Chairman and CEO, Usio

Um, I do not have-

Gary Prestopino
Managing Director and Senior Research Analyst, Barrington Research

I'm sorry. I'm sorry, Q1. I'm sorry. I'm ahead of myself here. I'm just. You say it was down to $1.23 billion this quarter. What was it last year's Q1?

Louis Hoch
Chairman and CEO, Usio

I don't know. I mean, we can pull that number and send it to you.

Gary Prestopino
Managing Director and Senior Research Analyst, Barrington Research

Okay.

Louis Hoch
Chairman and CEO, Usio

The Q1 number of last year was obviously inflated by cryptos, processing. Crypto and payments average ticket is $500.

Gary Prestopino
Managing Director and Senior Research Analyst, Barrington Research

Right.

Louis Hoch
Chairman and CEO, Usio

They were a big part of those dollars. You gotta be careful when you're looking at dollars because, you know, our metrics, financial metrics can still do well if dollars go down but transactions go up. That's what we saw last year. Overall dollars for the year were down, but transactions were up. Of course, we did really well growing the company.

Gary Prestopino
Managing Director and Senior Research Analyst, Barrington Research

Yeah. No, I just, as a frame of reference there. Then I just wanted to get an idea, when you're talking about ACH electronic check transactions were down, dollars processed were down, were you doing those kind of transactions for Voyager? I was under the assumption you were just doing ACH switch transactions for Voyager.

Louis Hoch
Chairman and CEO, Usio

I don't see the difference between what you just described. Maybe I'm missing your question. All we did for Voyager was ACH with debit, checking, and savings accounts and fund the Voyager. It's in the ACH numbers.

Gary Prestopino
Managing Director and Senior Research Analyst, Barrington Research

Okay. Okay.

Louis Hoch
Chairman and CEO, Usio

ACH is growing year-over-year if you take out the Voyager traffic.

Gary Prestopino
Managing Director and Senior Research Analyst, Barrington Research

Okay. It must just be semantics with how what I'm thinking and what you're actually putting in here. No, no problem there. Greg, did you give the growth in the PayFac revenue in the quarter? I tried to write down what you said, and I couldn't get it all.

Tom Jewell
Senior Vice President and CFO, Usio

It's 27%.

Gary Prestopino
Managing Director and Senior Research Analyst, Barrington Research

For PayFac revenue?

Tom Jewell
Senior Vice President and CFO, Usio

Payfac.

Gary Prestopino
Managing Director and Senior Research Analyst, Barrington Research

Okay, that's great.

Tom Jewell
Senior Vice President and CFO, Usio

Right.

Gary Prestopino
Managing Director and Senior Research Analyst, Barrington Research

Then maybe could you elaborate a little bit on this new relationship with Microsoft? I'm unfamiliar with this. I really wanna understand it because obviously the reach of Microsoft is very large. How does this work? You know, could this be something where, you know, you're just gonna get a ton of processing volume once this thing starts ramping up?

Louis Hoch
Chairman and CEO, Usio

Suite Engine essentially facilitates a plug-in that now allows these enterprise accounts to utilize the Usio payments environment. It's If you'll look at streamlining these implementations that we've talked about for the last several years. Those organizations that use Microsoft or the Dynamics environment, their speed to payment processing is substantially reduced by using that plug-in that Suite Engine facilitates.

Gary Prestopino
Managing Director and Senior Research Analyst, Barrington Research

Microsoft Business Central is, you know, like QuickBooks, except it's on steroids. It's used by bigger organizations. You can go to the plug-in library now and choose Usio as a, as a payment option.

Louis Hoch
Chairman and CEO, Usio

Unfortunately, we have a pipeline of accounts that are in queue as a result of that technology and relationship. We're real excited about that.

Gary Prestopino
Managing Director and Senior Research Analyst, Barrington Research

Okay. Then maybe I'll talk to you about this offline because, again, I've never heard of this. I don't understand it. I'm trying to understand it, in terms of-

Louis Hoch
Chairman and CEO, Usio

Sure. Happy to do so.

Gary Prestopino
Managing Director and Senior Research Analyst, Barrington Research

What it can, what it can bring to you. It just seems large. Lastly, Louis, you did say you expanded your engagement with L.A. County. Could you elaborate a little bit on that, please?

Louis Hoch
Chairman and CEO, Usio

Yeah. We've been printing notices for fees and fines. Had a lot of success with that. They came back to us and said, "Hey, we've got all these overpayments." When somebody has a $100 parking fine and they send us $110, we gotta send them back the $10. They said, "The only efficient way we can do that is via check." We're printing a whole bunch of checks now for L.A. County.

Gary Prestopino
Managing Director and Senior Research Analyst, Barrington Research

Okay. It's a nice shot of incremental business from what you're doing right now with L.A. County.

Louis Hoch
Chairman and CEO, Usio

It is. It shows the trust that we've earned, you know, in a few months of doing business with them.

Gary Prestopino
Managing Director and Senior Research Analyst, Barrington Research

Okay. Thank you.

Louis Hoch
Chairman and CEO, Usio

Thanks.

Operator

Once again, if you would like to ask a question, please press star then one. That will conclude our Q&A session. Conference has now also concluded. Thank you for attending today's presentation, and you may now disconnect.

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