ServiceNow, Inc. (NOW)

Revenue

Financials in millions USD. Fiscal year is January - December.

Fiscal Year	TTM	FY 2025	FY 2024	FY 2023	FY 2022	FY 2021	FY 2020	FY 2019	FY 2018	FY 2017	FY 2016	FY 2015	FY 2014	FY 2013	FY 2012
Period Ending	Sep 30, 2026	Dec 31, 2025	Dec 31, 2024	Dec 31, 2023	Dec 31, 2022	Dec 31, 2021	Dec 31, 2020	Dec 31, 2019	Dec 31, 2018	Dec 31, 2017	Dec 31, 2016	Dec 31, 2015	Dec 31, 2014	Dec 31, 2013	Dec 31, 2012
Digital Workflow Revenue	-	-	9.42B
ITOM Products Revenue	-	-	1.22B
Subscription Revenue	15.00B	12.88B	10.65B
Professional Services & Other Revenue	429.00M	395.00M	338.00M
Revenue (Total)	15.43B	13.28B	10.98B

Revenue by Geography

Financials in millions USD. Fiscal year is January - December.

Fiscal Year	TTM	FY 2025	FY 2024	FY 2023	FY 2022	FY 2021	FY 2020	FY 2019	FY 2018	FY 2017	FY 2016	FY 2015	FY 2014	FY 2013	FY 2012
Period Ending	Sep 30, 2026	Dec 31, 2025	Dec 31, 2024	Dec 31, 2023	Dec 31, 2022	Dec 31, 2021	Dec 31, 2020	Dec 31, 2019	Dec 31, 2018	Dec 31, 2017	Dec 31, 2016	Dec 31, 2015	Dec 31, 2014	Dec 31, 2013	Dec 31, 2012
North America Revenue	9.70B	8.35B	6.91B
EMEA Revenue	3.92B	3.40B	2.83B
Asia Pacific Revenue	1.81B	1.53B	1.24B
Revenue (Total)	15.43B	13.28B	10.98B

Gross Profit

Financials in millions USD. Fiscal year is January - December.

Fiscal Year	TTM	FY 2025	FY 2024	FY 2023	FY 2022	FY 2021	FY 2020	FY 2019	FY 2018	FY 2017	FY 2016	FY 2015	FY 2014	FY 2013	FY 2012
Period Ending	Sep 30, 2026	Dec 31, 2025	Dec 31, 2024	Dec 31, 2023	Dec 31, 2022	Dec 31, 2021	Dec 31, 2020	Dec 31, 2019	Dec 31, 2018	Dec 31, 2017	Dec 31, 2016	Dec 31, 2015	Dec 31, 2014	Dec 31, 2013	Dec 31, 2012
Subscription Gross Profit	11.38B	10.31B	8.70B
Professional Services & Other Gross Profit	-104.00M	-19.00M	-7.00M
Gross Profit (Total)	11.28B	10.30B	8.70B

Key Performance Indicators

Financials in millions USD. Fiscal year is January - December.

Fiscal Year	TTM	FY 2025	FY 2024	FY 2023	FY 2022	FY 2021	FY 2020	FY 2019	FY 2018	FY 2017	FY 2016	FY 2015	FY 2014	FY 2013	FY 2012
Period Ending	Sep 30, 2026	Dec 31, 2025	Dec 31, 2024	Dec 31, 2023	Dec 31, 2022	Dec 31, 2021	Dec 31, 2020	Dec 31, 2019	Dec 31, 2018	Dec 31, 2017	Dec 31, 2016	Dec 31, 2015	Dec 31, 2014	Dec 31, 2013	Dec 31, 2012
Non-Current Remaining Performance Obligations (RPO)	16.05B	15.35B	12.03B
Current Remaining Performance Obligations (RPO)	13.65B	12.85B	10.27B
Total Remaining Performance Obligations (RPO)	29.70B	28.20B	22.30B
Number of Customers with ACV > 5M	680.00	603.00	498.00
Average ACV of Customers with ACV > 5M	15.40M	14.70M	14.10M
Number of Customers with ACV > 1M	-	-	2.11K
Average ACV of Customers with ACV > 1M	-	-	5.00M
Customer Renewal Rate	-	98.00%	98.00%

Data Source: Fiscal.ai Last updated: Oct 28, 2026

Financial data is provided by Fiscal.ai and updates within minutes after each earnings release, which is every three months for this company.

Update frequency:

Quarterly

Last checked:

Nov 3, 2026

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