Customers Bancorp Earnings Call Transcripts
Fiscal Year 2026
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Record loans and deposits, higher NII and EPS, and strong credit quality marked Q3. AI productivity, cubiX diversification and recruited teams support growth, with FY2026 loan and deposit outlooks raised or reaffirmed.
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Loans and deposits reached record highs, with strong year-over-year growth in NII and EPS. AI-driven operational improvements and payments innovation fueled efficiency and productivity, while robust capital and credit quality support a positive outlook for the rest of 2026.
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Q1 2026 delivered strong growth with deposits up 14% and loans up 15% year-over-year, while core EPS rose 28%. AI and automation are driving operational efficiency and new revenue opportunities, with the cubiX platform expanding beyond digital assets. Full-year guidance is reaffirmed.
Fiscal Year 2025
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Record core EPS and double-digit growth in deposits, loans, and tangible book value marked 2025, with Qubix payments volume surpassing $2 trillion. 2026 guidance targets continued strong growth, positive operating leverage, and further expansion in payments and AI.
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Q3 2025 saw strong deposit and loan growth, improved margins, and robust capital ratios, with core EPS up 64% year-over-year. Guidance for deposit, loan, and net interest income growth was raised, and efficiency ratio is expected below 50%.
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Q2 2025 results exceeded expectations with strong EPS, NIM, and loan growth. Guidance for loan and NII growth was raised, while the Kubix platform and digital asset banking remain key growth drivers.
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Strong Q1 2025 results featured robust deposit and loan growth, margin expansion, and improved efficiency, with core EPS at $1.54 and net income of $50 million. Capital and credit metrics remain strong, and full-year guidance is reaffirmed with optimism for continued growth.
Fiscal Year 2024
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Delivered record growth in 2024 with $22B in assets, strong deposit and loan expansion, and improved profitability. Guidance for 2025 includes 7–10% loan and NII growth, further deposit cost reductions, and continued investment in risk management and technology.
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Delivered strong Q3 results with 16% annualized loan growth, 9% deposit growth, and tangible book value up 18% annualized. Investments in talent and technology are expected to drive NIM expansion and 30%+ EPS growth in 2025, with robust pipelines in key verticals.
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Strong Q2 results featured robust EPS, 11% annualized loan growth, and a 19 bp NIM expansion. Deposit transformation continued, with new teams driving $250M in low-cost deposits and capital ratios exceeding targets. Tangible book value per share grew 20% year-over-year.